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Hyperoptic outages and service status in Bromley, England

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Full Outage Map
  • Hyperoptic generated 2 outage signals in the last 24 hours around Bromley, including 2 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 8, 5:13 AM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Bromley come from postal codes BR2 .

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bromley, England

The most recent Hyperoptic outage reports came from the following cities: City of Westminster, Southwark, City of London, Bromley, Newham, and Croydon.

CityProblem TypeReport Time
City of Westminster Internet 17 hours ago
Southwark Internet 20 hours ago
Southwark Internet 9 days ago
City of London Internet 15 days ago
Bromley Internet 16 days ago
City of London Internet 17 days ago

Nearby cities with recent reports

City of Westminster

1 recent signals

17 hours ago
Southwark

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • AlexRM
    Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • caspararemi
    • C A S P A R • (@caspararemi) reported from Lambeth, England

    @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TomPickering
    Tom Pickering (@TomPickering) reported

    @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time 🫠 pretty sure it got me out on a warning list as unreliable due to internet for a while

  • Iijo__9
    JO (@Iijo__9) reported

    @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

  • Umangshankar
    umang shankar (@Umangshankar) reported

    Horrible service @Hyperoptic at WD3 straight 2 days of losing work, whose going to pay for it? Follow Up 1 of 1

  • Xeu_uk
    Xeu (@Xeu_uk) reported

    @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

  • iPazooki
    Mo (@iPazooki) reported

    Think twice before signing with @Hyperoptic . Unresponsive customer support and zero respect for clients. When moving home, they charge full termination fees even if THEY can’t provide service at your new address. Terrible experience. Stay away! 🚫 #Broadband #Hyperoptic

  • NotSteveMusic
    NotSteve (@NotSteveMusic) reported

    @Hyperoptic easily the most shoddy internet provider in the UK. Random outages and when you try and contact them they just literally switch off their customer support. Can’t call them. Can’t live chat them. Can’t do anything.

  • Luke_Heydenrych
    Luke Heydenrych (@Luke_Heydenrych) reported

    Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

  • ells_afc
    ells🦋 (@ells_afc) reported

    @TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.

  • pratapsingh71
    pratap singh (@pratapsingh71) reported

    @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

  • DazLFC79
    Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported

    @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment