Hyperoptic Outage Report in Bromley, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Live Outage Map Near Bromley, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Hampstead, Waltham Forest, Newham, London, Islington, Ilford, Wandsworth, Kensington, Southwark, City of Westminster, Hackney, Poplar, Camden Town, Greater London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Total Blackout | |
| Waltham Forest |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@neilforbessoul) reported
@Hyperoptic Is there a problem in E14? No internet again. Why am I paying for your top service, but get problems?
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Liverpool1207
(@Liverpool1207) reported
Beginning to wonder if @Hyperoptic actually have any human beings working in customer service. Impossible to get them to respond to issues
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John Pennington💙
(@diygolf) reported
I am moving to a new apartment my landlord has sold the apartment I’m in. I rang @Hyperoptic to sort out my Broadband contract, unfortunately they don’t cover my new address but have agreed there will be no early Termination fee. 👍👍 great service highly recommended
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rico
(@ricoofficial___) reported
@MagedG97 @2KSupport Makes cos I have the same issue with hyperoptic too
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Chris M.E
(@O_Golf) reported
@Hyperoptic can’t provide broadband at my new address… but still want £120 to let me leave. Charging customers for YOUR failure to deliver a service is beyond a joke. Predatory, shameless, and disgusting.
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Joe
(@joec0123) reported
@Hyperoptic your service is down again, twice in less than one month. Absolutely appalling customer service on your hotline as well. Zero notifications and no apologies whatsoever
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Socialist Media Listener
(@SocialMListener) reported
@mattfrei Hyperoptic are really good, service and connection, no drop out peak times.
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Tomek
(@tomek_london) reported
@Hyperoptic loss of service yet again. 8th time since I moved here in July. Now I’m 36th in your queue. Not even one week since the last outage.
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Danny Hilldrup
(@DannyHilldrup) reported
@Hyperoptic 👋🏼 I raised a ticket last weekend to change my home address and I'm no further along, no response and without WiFi 🥲 the live chat assured me this is in a queue.. as a long-term customer I know the self serve portal functionalities were *previously* impressive 😕
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rico
(@ricoofficial___) reported
@MagedG97 @2KSupport Who should I call hyperoptic because I raised the issue with 2K?