Hyperoptic outages and service status in Bromley, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromley, England

The most recent Hyperoptic outage reports came from the following cities: Croydon, Poplar, Southwark, City of Westminster, Newham, Tower Hamlets, and City of London.

City	Problem Type	Report Time
Croydon	E-mail	3 days ago
Poplar	Internet	3 days ago
Southwark	Wi-fi	3 days ago
Southwark	Internet	4 days ago
City of Westminster	Internet	9 days ago
City of Westminster	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 12 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 35 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 46 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 50 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Alex (@AlexRM) reported 53 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  • C A S P A R • (@caspararemi) reported 54 minutes ago from Lambeth, England

  @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flowerbomb212 (@Flowerbomb212) reported 3 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  James Nicholls (@jamesjnicholls) reported 4 minutes ago

  @stuarthazeldine @Hyperoptic 6pm! That's outrageous for an issue that has been going on since this morning

• 
  Sprout (@temitopeandres) reported 4 minutes ago

  @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.

• 
  Tweets AHT (@TweetsAht) reported 6 minutes ago

  @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

• 
  Wayne (@MrWayneyB) reported 9 minutes ago

  Anyone having issues with Hyperoptic Internet?

• 
  James Nicholls (@jamesjnicholls) reported 9 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Kurt Robson (@KurtRobsonn) reported 15 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  Jordan🇩🇲 (@JordyOnside) reported 15 minutes ago

  @diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage

• 
  Gareth (@garethashmoreSB) reported 16 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Janaka Abeywardhana (@janaka_a) reported 16 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.