Hyperoptic Outage Report in Bromley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Bromley, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Camden Town, Croydon, City of Westminster, Hackney, Newham, Barking, City of London, Tower Hamlets and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Camden Town |
Wi-fi | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
-
ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
-
Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
-
Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
-
Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
-
Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
-
Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
-
Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
-
Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
-
Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
-
Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
The Infinite Rick
(@XInfiniteRickX) reported
@Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic
-
Abu Haneefa
(@Abu_Haneefa2) reported
@Hyperoptic Been with Hyperoptic a long time now since they first launched. About 2 weeks ago renewed my contract for a further 2 years. Was told this is their best deal and they never go cheaper: £35pm for 1GBs. Now I see they're offering 1GBs for £20pm. So disappointed.
-
Lord Chay
(@Chayification) reported
@Hyperoptic I switched to you after spending years trying to a persuade a building I lived in to get your services, ended up buying a house, opened a cupboard and saw your router… I’ve never signed up to an internet provider so fast and been so happy with the service! #10YearsOfHyperoptic
-
catniss | ~ ♡ ✧･ﾟ
(@seasaltclouds) reported
@HyperopticCS hi Hyperoptic, only getting speeds of 100mb despite being upgraded recently to 1GB... is there a problem where i live?! or is this just an instability thing?
-
George Tezuka
(@george77kent) reported
@Hyperoptic Switched to the most reliable network, Hyperoptic!
-
sheilasmiller
(@sheilasmiller1) reported
@Hyperoptic Very good customer support since I switched.
-
☁️
(@whenitsnovember) reported
@Hyperoptic #10YearsOfHyperoptic customer service & products 🌀💙💙
-
Simon_Lucy
(@Simon_Lucy) reported
@Hyperoptic As fibre is never likely to get to the house it doesn't really help.
-
Emre Gonenc Altinok
(@emrega) reported
@Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic because I would never ever dream I could see such speeds in my house before I die. It is like "The internet is your intranet!!!"
-
Jon Jones
(@jon__jones) reported
@Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away.