Hyperoptic Outage Report in Bromley, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Bromley, England
The most recent Hyperoptic outage reports came from the following cities: Poplar, Croydon, London, Tower Hamlets, Hackney, Kensington, City of London, Southwark, Camden Town, City of Westminster, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Total Blackout | 2 days ago |
|
Croydon
|
Wi-fi | 3 days ago |
|
Poplar
|
Total Blackout | 3 days ago |
|
Poplar
|
Total Blackout | 4 days ago |
|
London
|
Wi-fi | 5 days ago |
|
London
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Lanxon (@Batteryhq) reported@Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.
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Mikeybob (@brudermike) reported from Edinburgh, ScotlandGod help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
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Marcus Kamara Parker (@MarcusKP1) reported@ProdByWalkz @virginmedia Just go online and register your interest in hyperoptic and hopefully they install it in your area. I was screaming at virgin media everyday back in 2017 now my speeds stay at 930 up/down all the time. Hyperoptic or com fibre are the only reliable ones
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Naveen Chaudhary (@theNaveen23) reported@Hyperoptic Hi, I am not able to connect to internet since morning. Neither am able to reach out on customer support, already on wait for past 30 mins. Could you please help asap ? Thanks
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Shane (@showens3) reportedHi @Hyperoptic , what is going on with your service in Highbury? Been down all day. Any ETA on a fix?
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Andrew Lanxon (@Batteryhq) reportedHeard good things about @Hyperoptic but having bad time with them so far. Waited over a month for an installation and nobody turned up to do the works, despite assurances on the phone last week that it was all scheduled. @HyperopticCS Went silent after confirming account details.
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Stefano λ₿.λ⚡ (@palutz) reported@Hyperoptic What is the point of this tweet? You are not expanding and you never come back to people subscribing. We will get to Mars before you reached decent coverage.
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aaron farrer (@mistafarra) reported@Hyperoptic new customer here. Seems impossible to get some help, I’ve followed instructions and links but just hitting dead ends. I’ve set up my account but can’t find the booking page for installation
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Chris Biron (@biron_io) reported@Hyperoptic @HyperopticCS internet is completely down in E9, Hackney. Are there outages in the area?
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Mikeybob (@brudermike) reported from Edinburgh, Scotland@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2