Hyperoptic outages and service status in Bromley, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Bromley, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bromley, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Ilford, Newham, Poplar, Croydon, Tower Hamlets, Hackney, Kensington, City of London, Camden Town, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 3 days ago |
|
London
|
Internet | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
|
London
|
Wi-fi | 3 days ago |
|
Ilford
|
Total Blackout | 3 days ago |
|
London
|
Internet | 3 days ago |
Community Discussion
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Hyperoptic Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, England@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandFrom @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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TimmyloveChina (@TimmyLoveChina) reported@Hyperoptic my internet is down over 3 days now! not acceptable!
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Liverpool1207 (@Liverpool1207) reportedBeginning to wonder if @Hyperoptic actually have any human beings working in customer service. Impossible to get them to respond to issues
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Frank Higgins (@Higwanz) reported@Hyperoptic my internet has been down since yesterday and it has continued today. What is going on? When will it come back online? My postcode starts with W10
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IaMtHeWiNneEr (@TasP) reported@Hyperoptic trying to use the live chat but it is saying 48 minutes to get an agent? Is that the wait for a live chat (im guessing this is wrong) #hyperoptic #support
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Rikki Gregory (@RikkiGregory_) reported@Hyperoptic I have called the support helpline multiple times as funds continue to be taken from my account. I was ASSURED that no further funds would be taken, then just as a I take my eyes off the ball due to an unplanned stay in hospital, I’m debited again? 2/2
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Xenomorph (@xenom0rph09) reported@Hyperoptic Are you looking at upgrading to 1.5 to 2gb lines? OpenReach offer 1.6 down and Community Fiber offer 2gb down and up. You are slowest Alt net out in the UK now
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Jimmy (@jimmybignose) reported@Hyperoptic being diabolically ****. 24 hr outage. No text updates Since this morning, and now website outright lying saying there’s no issues to my postcode. Contact centre online refuses to put me to an agent and just says call someone yolo
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Roshan (@rbhalla_) reported@Hyperoptic why does support close the ticket everytime they respond? I have to open a new ticket just to respond and the UI on your site is pretty cumbersome.
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Dear God, (@lilpinkcupid1) reported@Hyperoptic Hi Hyperoptic, it’s obvious your customer service team dont read their emails, please can you tell one Igor Sabijak from customer service operations team to stop mailing me, as i have sent multiple emails and even called your team to clarify this.
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Rocio Sainz Maza (@roci_spi) reported@Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?