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Hyperoptic outages and service status in Bromley, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Bromley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 67% Internet (67%)
  • 33% Total Blackout (33%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bromley, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Newham, Poplar, Croydon, Tower Hamlets, and City of London.

CityProblem TypeReport Time
Southwark Internet 7 days ago
Southwark Internet 10 days ago
Southwark Internet 18 days ago
Southwark Internet 20 days ago
Southwark Internet 24 days ago
Newham Total Blackout 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • AlexRM
    Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • caspararemi
    • C A S P A R • (@caspararemi) reported from Lambeth, England

    @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JaffaReinhard
    Drahnier_ (@JaffaReinhard) reported

    @Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.

  • BarryDavid69562
    Tony Costanza (@BarryDavid69562) reported

    @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • SmileyGFace1
    SmileyGFace (@SmileyGFace1) reported

    @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • Comik99
    JollyLeaf (@Comik99) reported

    @Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?

  • liam_richards
    Liam Richards (@liam_richards) reported

    @KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.

  • DanJPScott
    Dan Scott (@DanJPScott) reported

    @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

  • KavehD
    Kav (@KavehD) reported

    @Hyperoptic Is service down in DH6 postcode?

  • SanchoMagnifico
    SanchoMagnifico (@SanchoMagnifico) reported

    Oi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?