Hyperoptic Outage Report in Bromley, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Bromley, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: City of Westminster, Balham, London, Southwark, Paddington, Hackney, Dartford, Croydon, Tower Hamlets, Belsize Park, Leyton, Islington, Camden Town, Deptford and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Balham |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@cbrown1230 @Hyperoptic We are sorry to hear you haven't been provided an active service yet, Christine. As soon as we have an update of use, we will DM you straight away.
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Sam Roots
(@samgroots) reported
Ugh been waiting to speak to someone on the phone @Hyperoptic for over 30min. Your call centre system is terrible! Tell me how long the wait is, or how many ppl there are in front of me in the queue - and get some better hold music!!
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Christine
(@cbrown1230) reported
@Hyperoptic it’s time to stop parroting ‘send us a Dm’. I have - many . Still no satisfactory service from you. This is a company everyone should avoid
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Shan
(@Shan41617142) reported
@PicopointToday But does it work? Haha. #hyperoptic has been down for three days with zero explanation. @Hyperoptic you guys are terrible
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IK04LAS
(@TheOneRahman) reported
@Hyperoptic This despite speaking to customer service, technical team and the installation team before placing the order & booking engineer. Just thinking I may come to regret signing up with you.
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Christine
(@cbrown1230) reported
@HyperopticCS Just received a total nonsense Dm. All I need is a replacement box or an engineer visit & can’t understand why a decent company would take 5 days to arrange this. Your customer service & the actual service provide is truly awful and people should avoid @Hyperoptic at all costs
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Shan
(@Shan41617142) reported
@cbrown1230 @Hyperoptic Consider yourself lucky. The service doesn’t work. Internet down. Now 3rd day with no explanation.
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bbinlonduan
(@bbinlonduan) reported
@Hyperoptic hi, can anyone help with my internet, waited in queue twice for a chat and it just keep disappearing, i also inbox @HyperopticCS but no one replied. Internet is very unstable lately
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Shan
(@Shan41617142) reported
@Hyperoptic @HyperopticCS citywide internet down for now 4 days with no update. Any idea when you guys will get your act together? Do I need to go through the work week without internet?
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Shan
(@Shan41617142) reported
@iamHilmiSamat @virginmedia @Hyperoptic Consider yourself lucky. If you’d signed up with #hyperoptic you would have internet go down for days with zero update.