Hyperoptic outages and service status in Tower Hamlets, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Tower Hamlets, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 1, 9:19 PM GMT+1.
- Internet (79%)
- Wi-fi (14%)
- Total Blackout (7%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tower Hamlets, England
The most recent Hyperoptic outage reports came from the following cities: City of Westminster, London, Hackney, Islington, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 3 days ago |
|
London
|
Internet | 4 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Total Blackout | 8 days ago |
|
Hackney
|
Internet | 8 days ago |
|
Islington
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandFrom @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, England@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@Photochromatic) reported@MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.
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Alex Tarrant (@AlexTarrant4) reported@Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.
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Mattia Righetti (@matttrighetti) reported@Hyperoptic all good? Service has been down for hours now
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George Pericleous (@GeorgiePeri) reported@Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!
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Sam (@samuelxls) reported@TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.
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Tahmedur Rahman (@Tahmedur123) reported@_Shareen267 Hyperoptic, consistently fast and strong speed constantly, even when there is lots of devices on at once, been with them for 2 years now not a single complaint.
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𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reportedCongratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.
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Jen25Ten01 (@jenka2592) reported@Hyperoptic Appalling service by Hyperoptic!😡 2nd time this month that the wifi has stopped for hours due to thunder. Incredibly frustrated with this provider! Have to wait 30 minutes on the phone for Customer Service, only for them to give you unreliable information! FED UP!
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Dan🥷 (@_DanJbh) reported@elliviant £20 hyperoptic, 1gb up and down
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Mabs Ahmed (@Mabs79) reported@londoncolly @Hyperoptic I am a @hyperoptic user been down since sat am. Am in SE London. Can't get through to them so frustrating