Hyperoptic Outage Report in Tower Hamlets, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Hackney, London, Croydon, Kensington, City of London, Southwark, Camden Town, City of Westminster, Ealing, Newham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
||
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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James Jones
(@ByJamesJones) reported
@Jamieonthisday @TalkTalk Yeah I was with Hyperoptic for 5 years before we moved but they don’t operate in my new area. Never had an issue with them. Issue I have at the moment is I need internet for work on Monday but no one can install until 20th earliest. **** show.
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CustomerServiceTruth
(@truthtellerGB) reported
We need @Hyperoptic to do mobile phone services. Just got a £5 a months increase which is insane as I get the same service that I always did without improvement or extra benefits.
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Ayoub Nassiri
(@ayoubn07) reported
@HyperopticCS There we go again! A service outage affecting the SW6 area. Can Hyperoptic please explain why there’s a service outage this time? When can residents from the area also expect to get the connection back up and running?
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HyperopticCS
(@HyperopticCS) reported
@CarlosVanVegas @Hyperoptic @CommunityFibre We can guarantee no price hikes at any time during your commitment period, and promise to keep the same monthly rate for the duration of the entire contract. We believe our customers deserve fair service like that! 💙
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Mark F. Grogan | Atari ST | 16BiT Creative®
(@MarkFGrogan) reported
Got a HyperOptic installation at mine tommorow afternoon, twice the speed for half the cost of what I'm paying with Talk Talk. That's what it's all about these days - getting a better service for less money . .
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uoʇɹɐǝʞ ɯıɾ 🇳🇿
(@jkearton) reported
@SkyUK are putting up my broadband bill by 12.5% for the 2nd year in a row. They treat loyal (read: 10yrs at this address) customers badly yet they offer NEW customers discounted rates to hook them in. Time to shop around for a new provider. Pity @Hyperoptic aren't in my area 😞
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.
(@ToughAndReddy) reported
@SkyHelpTeam @JREFC1878 Hi @SkyHelpTeam I'm also having the same issue with the EU Portability message and I'm based in London, never had an issue before. I'm with Hyperoptic broadband
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Joe
(@joekemon20) reported
@Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you
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nat
(@prismisms) reported
raiding on mobile data because my internet is down (@Hyperoptic pls fix), truly living in the future
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gameradam
(@GamerAdamMixer) reported
its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work