Hyperoptic Outage Report in Tower Hamlets, Greater London, England
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The latest reports from users having issues in Tower Hamlets come from postal codes E14, E2 and E77.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (15%)
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Wi-fi (12%)
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E-mail (2%)
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TV (%)
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Phone (%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Wood Green, Hammersmith, Tower Hamlets, City of Westminster, Fulham, Islington, Mitcham, Ealing, Southwark, Wembley, Hackney, Croydon, Camden Town and East Ham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wood Green |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Taz Angela
(@Taz_Angela) reported
@UbuntuBhoy @Hyperoptic Shocking customer service, installation booked, cancelled half hour before, info credit when live, twitter DM area unserviceable conflicts the email info. Why book an installation if you can't provide the service and your Web page says otherwise. Disappointing poor customer info
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fitz
(@simonfwitzy) reported
@Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks
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Abu El Nof
(@abu_el_nof) reported
@Hyperoptic when will the service be restored? I need to stream the match?
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Tim Easley
(@timeasley) reported
@craigvmorrison @Hyperoptic Ah yeah my girlfriend has that, just a pity the wifi isn't great, we get about 400/250 on hers unless I stand next to the router, but yeah loads better! Can get BT's 900/100 here but it's suuuuch a pain in the arse to switch over and cancel the others.
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vandaliclad
(@PPdociutatMGA) reported
@Hyperoptic are you having problems in Liverpool. No Internet connection in the last 3hrs
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Stormgrl
(@stormgrl) reported
Hi @Hyperoptic is there an issue with your network? I’ve lost internet entirely.
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Wrong
(@Zac_akaWrong) reported
@Hyperoptic @Trustpilot How much interest does there need to be so that you can start providing internet? Tired of slow speeds!
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TomHarrel
(@ByeByeOrangeBoy) reported
@Hyperoptic Shame I can’t watch it because your broadband has gone down.
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paul may
(@mayfishtp) reported
@Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks
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John Chilvers
(@John_Chilvers) reported
I’ve never had more reliable and fast internet as I’ve had with @Hyperoptic but their customer service is just appalling, constantly overcharged and it’s a nightmare to get anyone to sort it out.