Hyperoptic Outage Report in Tower Hamlets, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (3%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Hampstead, Waltham Forest, Newham, London, Islington, Ilford, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Total Blackout | |
| Waltham Forest |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle
(@F1Danii) reported
@HyperopticCS @Hmodh1B There’s lots of requests because they are unable to provide a service. 15 days of no internet this month, Hyperoptic can honestly go to hell.
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David Joos
(@davidjoos) reported
@HyperopticCS service statis is showing up as green, however red light by “internet” (across all Hyperoptic customers at the development). Also: poor QOS and intermittent drops over the last couple of weeks… Thanks in advance!
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Martin 马丁 Holterman
(@Martinned81) reported
At some point an engineer arrived to set up the physical infrastructure at my new flat. Very nice and competent. But he was here for 3 hours, and he spent most of that time on the phone with a @Hyperoptic call centre trying to get a signal through the cable he'd just put in.
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Andrew Lanxon
(@Batteryhq) reported
Called @Hyperoptic to upgrade plan. Call answered immediately. Was on the phone for all of two minutes and left happy with a good deal. This is how all customer service should be.
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BoyGeekDroneperidone
(@BoyGeekDrone) reported
@HyperopticCS @Hyperoptic Can I have an update about the service disruption in Glasgow?
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Michal Akrabi Peleg
(@MichalAkrabi) reported
@Hyperoptic Too bad our whole street is down and you guys can't figure out why and when it'll be sorted
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Ahmed Hafez
(@ahmed__haffez) reported
@Hyperoptic Because you are already the most expensive service in the Uk. And you don’t even provide internet.
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Vincent Fabri
(@VincentAFabri) reported
@Hyperoptic @HyperopticCS signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue and I am not being told how long this will take to fix... seriously considering terminating my contract. Worst broadband in the UK by far.
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Martin 马丁 Holterman
(@Martinned81) reported
But never mind, my broadband at the new flat now worked, and that's all I really care about. @Hyperoptic can sort out everything else without me.
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Sir Digby Chicken Ceasar
(@jcceltic) reported
@TRealSlimJadey @HyperopticCS They now refuse to proceed to resolve UNLESS I test the speed using a laptop ( which I don’t have ) that is connected via Ethernet to their router 👀👀👀. Running out of patience now Hyperoptic, it’s YOUR problem not mine, now any chance I can get the service I pay for ie, 500Mb