Hyperoptic outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, City of Westminster, and Poplar.

City	Problem Type	Report Time
London	Wi-fi	2 days ago
London	Wi-fi	6 days ago
Southwark	Wi-fi	6 days ago
London	Total Blackout	6 days ago
Southwark	Internet	7 days ago
London	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Alex Pasfield (@The_Stockboy) reported 21 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  Alex Pasfield (@The_Stockboy) reported 27 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 28 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 29 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Kapali (@chawlakapali) reported 33 minutes ago from London, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

• 
  Nuclear Summer (@lizardUnicorn) reported 33 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Kapali (@chawlakapali) reported 34 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 52 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Alex (@AlexRM) reported 56 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 3 minutes ago

  Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77

• 
  Stu (@subzee_) reported 6 minutes ago

  Hyperoptic is down 👍

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 11 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Just Me (@JustMe31972856) reported 12 minutes ago

  @Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.

• 
  πι (@TheThreepoint14) reported 12 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Janaka Abeywardhana (@janaka_a) reported 14 minutes ago

  @Hyperoptic position 158 in the telephone support queue!!! what a joke!

• 
  𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported 15 minutes ago

  Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

• 
  SonicTheHaggis (@SonicTheHaggis) reported 16 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  Sonia Marsh (@SoniaMarsh49390) reported 18 minutes ago

  @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 22 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm