Hyperoptic outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, and City of London.

City	Problem Type	Report Time
London	Internet	22 minutes ago
Southwark	Internet	8 days ago
London	Wi-fi	9 days ago
London	Internet	9 days ago
London	Internet	10 days ago
City of London	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Kapali (@chawlakapali) reported 6 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  Nuclear Summer (@lizardUnicorn) reported 22 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Alex (@AlexRM) reported 24 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 28 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 29 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Alex Pasfield (@The_Stockboy) reported 37 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 41 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Alex Pasfield (@The_Stockboy) reported 43 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Kapali (@chawlakapali) reported 50 minutes ago from London, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig & Friends (@CraigAndFriends) reported 5 minutes ago

  @Hyperoptic hi. Your service people just destroyed our Internet while putting in cabling for another flat in the building. This is the SECOND TIME and we need this fixed IMMEDIATELY. The hold time when calling is hours long. DM me or I’ll go on a campaign

• 
  Sharon Murray (@SharonM68999167) reported 6 minutes ago

  @hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic

• 
  M. (@mariucha77) reported 7 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 Looks like a cable is damaged in Poolman st. No idea when they will fix it

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 10 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  ᴄᴍ. (@charliemensah) reported 11 minutes ago

  @Hyperoptic CM3 area down?

• 
  Danielle Mansell (@DaniMansell) reported 20 minutes ago

  @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X

• 
  Ryan 🤠 (@Slimothy_James) reported 23 minutes ago

  My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

• 
  Siddhant patni (@RafaSidwolf) reported 24 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Slimfit (@iSlimfit) reported 26 minutes ago

  Had an internet outage all morning and had to use my office phone as hotspot. Reported it to my ISP, and the issue was fixed around 1pm. I asked if there was any compensation for the disruption, and they knocked 50% off my next month’s bill. Hyperoptic l’ẹ́kàn sí. 👏

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 27 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1