Hyperoptic Outage Report in Southwark, Greater London, England
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No problems detected
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The latest reports from users having issues in Southwark come from postal codes SE1 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Southwark, England
The most recent Hyperoptic outage reports came from the following cities: Poplar, Croydon, London, Tower Hamlets, Hackney, Kensington, City of London, Southwark, Camden Town, City of Westminster, Ealing, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 2 days ago |
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Wi-fi | 3 days ago |
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Total Blackout | 3 days ago |
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Total Blackout | 3 days ago |
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Wi-fi | 5 days ago |
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Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street ๐๐๐
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI canโt work from home today because my @Hyperoptic wifi has now been broken for nine days, I canโt cycle because itโs too hot, and the only form of air conditioned public transport is on a restricted service ๐
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so weโre clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic canโt seem to install my wifi despite it all being installed in my building... I know itโs a #FirstWorldProblem by try a pandemic with no WiFi...
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldnโt happen. Their customer service is often unbelievably rude.
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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ON๐ (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But Iโm the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic ITโS DOWN. DONโT TRY DEALING WITH SUPPORT. THEY WONโT RESPOND @HyperopticCS @Hyperoptic
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Pete ๐ณ๏ธโ๐ ๐จ๐ฆ ๐ฌ๐ง ๐ช๐บ (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. Itโs been fairly 14+ hours since the outage in Canary Wharf.
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Annika Mathew (@AnnikaKanwal) reported@Hyperoptic is the internet down in islewroth?
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Andy Jackson (@digfor_andy) reported@Hyperoptic what has happened to your customer service? You used to be so good but each of the 4 people Iโve spoken to over the past week have been incredibly rude and unhelpful! All your infrastructure is installed yet Iโm continually being fobbed off about no availability
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Premier League Chat (@premleaguechat) reported@Hyperoptic Can you help? I ordered hyperoptic box over a week ago, took a week for the socket to be fixed & still no internet I have called your team over 15 times spending over accumulated 6 hours on the phone!!! Its frustrating as nobody seem to know what they are doing
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Mhla (@Mhla_Khumalo) reported@Hyperoptic I'm currently with BT and they offer unbreakable Internet if there is an outage I'm automatically connected to their mobile network do you ja e something similar so i can stay connected all the time?
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Minjaลก ลฝugiฤ #FBPE #RejoinEU #ProEU (@Minjas_Zugik) reported@Hyperoptic by any ETA on fixing the issue in Woolwich?
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๐ต๐ธ Dawn (@Dawning_of_Dusk) reported@HANCXCK @Hyperoptic @virginmedia Called virgin media even though they constantly **** their customers. What a lie.
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๐ชโก๏ธ (@Ariyas00) reported@HyperopticCS Poor instillation of cables at our estate today. I have a cable dangling infront of my kitchen window. Not good first impression from Hyperoptic engineers at all..
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Joanne (@JoanneHayleyy) reported@Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer monday afternoon 10/10 customer service
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Thedoctor (@sudeepbhadana11) reported@Hyperoptic @HyperopticCS @HyperopticBuild Dear team ,I got hyperoptic for wifi in September 2022 , I was told if I move my place where hyperoptic doesnโt operates they will cancel the subscription with out any charges but now I am being forced to pay cancellation fee ,
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Robert Allan (@RobertA16000931) reported@HyperopticCEO not only did our service fail over Christmas and new year between 23rd Dec and 6th Jan. Now our service is out again for the weekend. Customer service people are pleasant bit there is something fundamentally wrong......@Hyperoptic