Hyperoptic outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, City of Westminster, and City of London.

City	Problem Type	Report Time
London	Internet	7 days ago
London	Wi-fi	8 days ago
London	Internet	10 days ago
London	Internet	11 days ago
London	Internet	11 days ago
London	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Nuclear Summer (@lizardUnicorn) reported 4 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 6 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Alex Pasfield (@The_Stockboy) reported 12 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 16 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Alex (@AlexRM) reported 22 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Kapali (@chawlakapali) reported 39 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  Kapali (@chawlakapali) reported 45 minutes ago from London, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 57 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Alex Pasfield (@The_Stockboy) reported 59 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 8 minutes ago

  the worst staff ever @Hyperoptic

• 
  Mabs Ahmed (@Mabs79) reported 9 minutes ago

  @londoncolly @Hyperoptic I am a @hyperoptic user been down since sat am. Am in SE London. Can't get through to them so frustrating

• 
  Alex Nixon (@alexnixon_uk) reported 13 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Nicci | This Charged Life (@niccimc) reported 17 minutes ago

  @Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!

• 
  George Pericleous (@GeorgiePeri) reported 18 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  Damini (@Damini_ID) reported 18 minutes ago

  My WiFi is ruining my life. **** you hyperoptic!

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 21 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

• 
  Tom Thornhill (@TomThornhill_2) reported 22 minutes ago

  @hopper70 @Hyperoptic It's crazy. They've had only minor outages, as in less than an hour, for years. It went down late last night and it's as if there's no one working at the weekend.

• 
  Alex (@c932x) reported 23 minutes ago

  @Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!

• 
  Greg Thomson (@gregthomson31) reported 24 minutes ago

  Another Sunny day means another @Hyperoptic outage incoming!