Hyperoptic outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, London, City of Westminster, Poplar, Tower Hamlets, and City of London.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
London	E-mail	2 days ago
London	Internet	2 days ago
City of Westminster	Internet	6 days ago
City of Westminster	Internet	7 days ago
London	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Kapali (@chawlakapali) reported 13 minutes ago from London, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

• 
  Nuclear Summer (@lizardUnicorn) reported 14 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Kapali (@chawlakapali) reported 18 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 25 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 30 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Alex (@AlexRM) reported 32 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Alex Pasfield (@The_Stockboy) reported 46 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  Alex Pasfield (@The_Stockboy) reported 50 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 55 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence Canning (@LawrenceCanning) reported 2 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  arsenal (@JulieAt02335370) reported 3 minutes ago

  @PeterStefanovi2 @GMB So did the disabled. You didn't help them. Hyperoptic.

• 
  Flowerbomb212 (@Flowerbomb212) reported 5 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Saika (@Saiccc2) reported 7 minutes ago

  @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

• 
  amy (@amy35672408) reported 9 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 16 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Saika (@Saiccc2) reported 17 minutes ago

  @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

• 
  Ashwin Lokare (@AshwinLokare10) reported 18 minutes ago

  Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

• 
  AbPMet (@AbPMet) reported 20 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  Footimaster (@Footimaster) reported 20 minutes ago

  @TomStokesFC I found Virgin to be horrible Stokes and overpriced I had to switch I highly recommend Hyperoptic if they do your area much faster upload speeds, cheaper and overall better service