Hyperoptic outages and service status in Southwark, England
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Full Outage Map
- Hyperoptic generated 1 outage signal in the last 24 hours around Southwark, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 18, 11:45 AM GMT+1.
- Internet (61%)
- Wi-fi (33%)
- Total Blackout (6%)
The latest reports from users having issues in Southwark come from postal codes SE16 , SE15 , SE22 and SE5 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southwark, England
The most recent Hyperoptic outage reports came from the following cities: City of London, Southwark, London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Wi-fi | 7 hours ago |
|
Southwark
|
Internet | 2 days ago |
|
London
|
Wi-fi | 3 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 4 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Is Looking (@LookingAndrew) reported@Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage
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James | JD 🇬🇧/🇮🇪 (@MaddogSuperior) reported@TheMexicanMoose @Hyperoptic Basically to do with the wholesale network provider, people like BT/OR have the capacity to do symmetric, but they're afraid of ruining their Leased Line business/income. DM me on Discord and I can take a look at options for you - work for an ISP on the side :)
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🏳️🌈 Barrie (@jammach) reported@IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.
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Envel (@Envel18) reported@Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.
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Lucy Ⓥ 🌱 (@lulu_veganx) reportedDay 109008900 still no service @Hyperoptic @donedgley1 @mariucha77
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Liverpool1207 (@Liverpool1207) reportedAnother company that appears to have no concept of customer care. @Hyperoptic
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Rose 🌹 (@RoseOfSeraph) reported@DeathlyAcorn Had such bad experiences with Virgin and Sky. TalkTalk were okay but then they started jacking their price up. I went with Hyperoptic this year and it's been ******* brilliant
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henry (@hjsbaker) reportedWhat’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?
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Jamie (@Jamieonthisday) reported@bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.
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Jen25Ten01 (@jenka2592) reported@Hyperoptic Appalling service by Hyperoptic!😡 2nd time this month that the wifi has stopped for hours due to thunder. Incredibly frustrated with this provider! Have to wait 30 minutes on the phone for Customer Service, only for them to give you unreliable information! FED UP!