Hyperoptic outages and service status in Southwark, England
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Full Outage Map
- Hyperoptic generated 1 outage signal in the last 24 hours around Southwark, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 11, 11:22 AM GMT+1.
- Internet (73%)
- Wi-fi (20%)
- Total Blackout (7%)
The latest reports from users having issues in Southwark come from postal codes SE22 , SE5 and SE16 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southwark, England
The most recent Hyperoptic outage reports came from the following cities: London, City of Westminster, Southwark, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 20 hours ago |
|
City of Westminster
|
Wi-fi | 10 days ago |
|
London
|
Internet | 11 days ago |
|
Southwark
|
Internet | 11 days ago |
|
London
|
Internet | 14 days ago |
|
Southwark
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported@MoMayet3 @Hyperoptic Same. Chat for over 1.5 hours, no response. On hold on telephone for over an hour. Prices keep going up, service is rock bottom.
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andygarrick1269 (@andygarrick1269) reported@Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.
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Keith Underhill (@keithunder) reported@hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.
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DS♟️ (@Carefree_WDS) reported@cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever
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Matt Newman (@M_Newman10) reportedBeen on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours
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Kazza (@Kazza1144) reportedInternet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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mayhem in my veins 🇵🇸 (@___g_a_g_a) reportedWhat a terrible first day with @hyperoptic
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Emerson (@ezan955) reportedWhy are your Internet and customer service so rubbish? @Hyperoptic
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Tom Coady (@tomcoady) reported@Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and 🪪 verification. Would it be possible to provide an email address instead?