Hyperoptic outages and service status in Ilford, England

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ilford, England

The most recent Hyperoptic outage reports came from the following cities: Newham, Hackney, Harringay, and Islington.

City	Problem Type	Report Time
Newham	Internet	1 day ago
Hackney	Wi-fi	11 days ago
Harringay	Internet	13 days ago
Harringay	Internet	17 days ago
Harringay	Internet	17 days ago
Hackney	Total Blackout	18 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

• 
  Gezgin Kiz (@hamidetekin) reported 3 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Stamford Hill Estate (@FOSHgardens) reported 22 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Steve Race (@steve_race) reported 28 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  ON🚀 (@heyoncar) reported 31 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 32 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 35 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Warren King (@SpeakerWarren) reported 42 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Stamford Hill Estate (@FOSHgardens) reported 45 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Stamford Hill Estate (@FOSHgardens) reported 46 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Mark Kelly (@GlueWhichBinds) reported 48 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 50 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Gezgin Kiz (@hamidetekin) reported 56 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uppili Ventures (@uppiliventures) reported 2 minutes ago

  @Hyperoptic why say no service issues when we all do not have service right now?

• 
  pratap singh (@pratapsingh71) reported 2 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  Neil (@NRManc) reported 3 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  Cordelliassmile (@Cordeliassmile) reported 5 minutes ago

  @Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?

• 
  Twiggy (@heyimtwiggy) reported 7 minutes ago

  @EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them

• 
  Ronald Anthony (@anth64369) reported 8 minutes ago

  @Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 12 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  karen thompson (@karenthompson52) reported 13 minutes ago

  @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

• 
  RR (@Conquistadur) reported 15 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  Greg Thomson (@gregthomson31) reported 19 minutes ago

  another hot day means @Hyperoptic is down again