Hyperoptic Outage Report in Ilford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (74%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Hackney, Newham, Barking, City of London, Tower Hamlets, Poplar, Greater London, City of Westminster, Hampstead and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
-
Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
-
Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
-
Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
-
Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
-
Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
-
Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
-
Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
-
Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Bandita
(@banditaMohan) reported
@Hyperoptic @HyperopticCS Managed to create an outage on a weekend and conveniently keeping their systems in a place where they can’t access on a weekend .No updates on the site and long queue to get hold of an agent . Basically you are not 24/7 so please update that.
-
Tamal Bhattacharya
(@tamalonline) reported
@Hyperoptic Don’t leave jobs halfway and mark complete. Promised service from day 1. Cancelled order from other provider. Installation completed on paper with no actual connection or service. No engineer visit scheduled yet… day 3 & counting
-
Long Eared Gremlin Child 💉1/2💉
(@IttyBittyGrem) reported
@Hyperoptic got a complete outage in the South East London area! Any information as to why? Thanks!!!
-
A.Mill…
(@goron59) reported
@Hyperoptic Zero stars at the moment. No service at all.
-
Jack
(@mahonschleb) reported
@jacktgraham Can you get hyperoptic? Great internet and service for me
-
Joana Viana
(@JoanaFFPViana) reported
from
Birmingham, England
@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
-
Sara Correia
(@Totinhas) reported
@HyperopticCS @Hyperoptic will I ever have internet again??!? 4 days (since Saturday) without service is unacceptable!
-
benrider
(@benrider) reported
@HyperopticCS So not really got me covered... Can we get this sorted today? please can someone call or just cancel my contract - as landlord has indicated Hyperoptic wasn't installed here despite what you guys claim. Shocking customer service from you guys.
-
Chris West
(@ChrisDW01) reported
Got notification today that @Hyperoptic will/should/might be installing full fibre broadband to my building next week! My days of suffering slow broadband may soon be over...might have to book some time off just to download things.
-
Laur
(@laurevans311) reported
Is anyone on Hyperoptic broadband? Would you recommend, because I'm currently paying a lot of money for a very poor Virgin Media service?