Hyperoptic Outage Report in Ilford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Ilford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Ilford, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, Poplar, London, Tower Hamlets, Hackney, Kensington, City of London, Camden Town, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 9 hours ago |
|
Poplar
|
Total Blackout | 4 days ago |
|
Poplar
|
Total Blackout | 5 days ago |
|
Poplar
|
Total Blackout | 5 days ago |
|
London
|
Wi-fi | 6 days ago |
|
London
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandFrom @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, England@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Andrejs Fjodorovs (@AndrejsFjodoro2) reported@Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £450 in this inst.
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Danielle (@F1Danii) reported@ironside @nzlata @Hyperoptic Back in August my service stopped running for weeks and you cannot get a straight answer out of them. Absolutely cowboys - hope your issues are resolved soon! Once my contract is up, I’m out of here
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Jamada (@JamadaLoL) reported@808grafter Hyperoptic it's £45 a month, 1GB up/down. Isn't available everywhere tho
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lijē (@lijendary) reportedYou are so much better off paying the extra to go to someone trusted like BT for internet because at the end of the day hyperoptic is going to provide terrible broadband anyways and Ron you blind
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Giorgos Glymidakis (@GiorgosGl) reported@Hyperoptic @HyperopticCS great job advertising how your offers support people in difficult times, while completely ignoring loyal customers and refusing to extend the courtesy. Really disappointed.
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Ironside (@ironside) reported@Hyperoptic how about you lend a hand to @HyperopticCS, who hide behind DMs, provide generic replies and no detail to ongoing issues. Central London and I’ve had no internet for a week - with no resolution time in sight. #hyperoptic #outage #rubbish
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HyperopticCS (@HyperopticCS) reported@nzlata @Hyperoptic Please accept our apologies for not getting you reconnected, Nonna. Our team advised it is a complicated issue, and they will require more time to resolve this. :/ Please accept our apologies for leaving you offline for so long. :(
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Nonna Polonskaya (@nzlata) reported@Hyperoptic 10 days without a broadband and no estimates or any help from your customer service team- it is a terrible customer experience! please rectify immediately as both me and my partner work from home and need a connection asap
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Danielle (@F1Danii) reported@ironside @nzlata @Hyperoptic Initially they claimed the cables had been vandalised, took them nearly 2 weeks to fix. Within 24 hours the service broke again after ‘maintenance works’, I needed to wait for an engineer to rectify which took nearly another week. Just seems to be problems after problems.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling