Hyperoptic Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Ilford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Ilford, London, Fulham, Islington, Hackney, City of Westminster, Balham, Southwark, Paddington, Dartford, Tower Hamlets, Harringay, Belsize Park, Leyton and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| Islington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Delphi Dogman Esq.
(@DelphiDoggo) reported
Moved from Virgin to Hyperoptic. Great speeds up and down, 🤞 hopefully more reliable. The only downside is HO do carrier NAT so I'll have to get a static IP if I want to access my stuff out of the house, and they reserve 80/443 for remote management, breaking LetsEncrypt 😢
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Mirza
(@Mirza18057668) reported
Not a great start by @Hyperoptic @HyperopticCS -internet not working since it was installed this morning. What a let down.
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J Stampton
(@j_stampton) reported
@Joses_World @virginmedia Hey there, Zen were the best, followed by Hyperoptic and the Plus net. BT and SKy were in the middle range and @virginmedia were voted the second worst.I can’t believe how much of my precious time I have wasted dealing with them and still no result. Liars, idiots and thieves .
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Kylo (Lau)Ren
(@LaurenSimo) reported
@HyperopticCS @Hyperoptic it’s been 4.5 hours since service was cut, can we please receive an update on the situation?
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Sultan
(@MughalOttoman) reported
@Hyperoptic Your engineers were installing their cables on our road today but they damaged the cables for @CommunityFibre. Their engineers have been hard at work all day trying to fix the damage you caused and get our Internet back up. How will you address this issue?
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Kylo (Lau)Ren
(@LaurenSimo) reported
@CandiceStarke @Hyperoptic Have you received any update in regards to this issue
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Nick Sologoub 我学习汉语
(@ncksol) reported
Reading moving in guide for my new place: “All homes in East Village have free 30Mbps broadband provided by Hyperoptic, for £10 per month, Hyperoptic can provide 150Mbps service and for £20 per month a 1000Mbps service.“ £20 for a gigabit? Don’t mind if I do 😎
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Raheem
(@RaheemC4) reported
@Hyperoptic what are the requirments to get hyperoptic installed in my area, cuz ive registered like 20 times nd havent heard back about anythin. does the registration application mean nothin to hyperoptic or somethin?!?! wtf i applied in 2018
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Ryan Lee
(@RyanLeeEditor) reported
@CatsAreLoud 75Mbps for less than £28pm sounds like a damn good deal! Just wish FTTP was more commonplace in areas outside London, 'cause Hyperoptic does 1Gbps for £45pm... :/