Hyperoptic outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent Hyperoptic outage reports came from the following cities: Newham, City of Westminster, Southwark, Hackney, Islington, and City of London.

City	Problem Type	Report Time
Newham	Internet	2 days ago
City of Westminster	Wi-fi	5 days ago
Southwark	Internet	6 days ago
Southwark	Internet	9 days ago
Hackney	Internet	10 days ago
Islington	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 3 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 6 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Stamford Hill Estate (@FOSHgardens) reported 12 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Steve Race (@steve_race) reported 15 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Alex (@AlexRM) reported 26 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 28 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Warren King (@SpeakerWarren) reported 31 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Gezgin Kiz (@hamidetekin) reported 33 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 37 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Stamford Hill Estate (@FOSHgardens) reported 48 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Gezgin Kiz (@hamidetekin) reported 49 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 53 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M. (@mariucha77) reported 5 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue

• 
  ells🦋 (@ells_afc) reported 11 minutes ago

  @TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.

• 
  Jamie (@Jamieonthisday) reported 17 minutes ago

  @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

• 
  M. (@mariucha77) reported 18 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

• 
  Dan Anderson (@FourthStreetDan) reported 20 minutes ago

  @ells_afc @TomThornhill_2 @Hyperoptic E14. Not sure when it went down, but sometime after 11pm last night.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 20 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 21 minutes ago

  @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

• 
  neil gorringe (@hopper70) reported 26 minutes ago

  @TomThornhill_2 @Hyperoptic Also down for me in London N5

• 
  shraban (@shrabs) reported 28 minutes ago

  @Hyperoptic Worst ever customer care, I have been trying to connect to customer care and in position 1 for last 1 hour but no one is picking up. When you are with them they are are and once you come out of the service, they won’t respond and keep you waiting.

• 
  Bayan Uralbayeva (@UralBayan) reported 29 minutes ago

  @Hyperoptic, can someone answer your support number? I have been calling all day for the last two days