Hyperoptic outages and service status in Barnet, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barnet, England

The most recent Hyperoptic outage reports came from the following cities: Barnet, Islington, and Harringay.

City	Problem Type	Report Time
Barnet	Total Blackout	9 hours ago
Islington	Internet	3 days ago
Islington	Internet	9 days ago
Islington	Internet	9 days ago
Islington	Wi-fi	9 days ago
Harringay	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  Steve Race (@steve_race) reported 51 seconds ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  LUCA (@Gianluca_Leo) reported 3 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  aeris daddy (@thekuntz69) reported 5 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 6 minutes ago from Harrow Weald, England

  @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

• 
  Fursecroft (@Fursecroft) reported 11 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• 
  aeris daddy (@thekuntz69) reported 16 minutes ago from Barnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• 
  aeris daddy (@thekuntz69) reported 18 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 25 minutes ago from Harrow Weald, England

  @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

• 
  Mark Kelly (@GlueWhichBinds) reported 27 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 39 minutes ago from Harrow Weald, England

  A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

• 
  Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported 41 minutes ago from Harrow Weald, England

  Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

• 
  LUCA (@Gianluca_Leo) reported 43 minutes ago from Barnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• 
  aeris daddy (@thekuntz69) reported 47 minutes ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 57 minutes ago from Harrow Weald, England

  Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edwin Bradford (@edwinbradford) reported 11 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  Ronald Anthony (@anth64369) reported 13 minutes ago

  @Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.

• 
  Tony Costanza (@BarryDavid69562) reported 14 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• 
  Iain Miller (@millimeep) reported 17 minutes ago

  @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

• 
  Lunens (@Lunens__) reported 19 minutes ago

  goddamn Hyperoptic in the UK just mogged Sky right off my internet subscription, cut 20 pounds off the cost of my internet, and are installing their magic fibre on a Sunday. that's service.

• 
  Jordan🇩🇲 (@JordyOnside) reported 19 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down

• 
  Andrea Robinson (@printsandjam) reported 22 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  karen morley (@karenmorley6) reported 23 minutes ago

  @Hyperoptic any chance of our internet service being restored nw2 ?

• 
  d3mur (@d3murrr) reported 24 minutes ago

  1-2 oxuji, 1-2 gs out of blender, for the love of god fix my ******* packet loss @Hyperoptic

• 
  Janaka Abeywardhana (@janaka_a) reported 29 minutes ago

  @Hyperoptic position 158 in the telephone support queue!!! what a joke!