Hyperoptic Outage Report in Walthamstow, Greater London, England
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The latest reports from users having issues in Walthamstow come from postal codes E17.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Walthamstow, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Walthamstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (4%)
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TV (%)
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Phone (%)
Live Outage Map Near Walthamstow, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Camden Town, London, Enfield Town, Wembley, Lewisham, Harringay, Tower Hamlets, Islington, City of Westminster, Southwark, Wood Green, Leyton, Chingford, Woolwich and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Enfield Town |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Walthamstow, England
Latest outage, problems and issue reports in Walthamstow and nearby locations:
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Vick Sharma
(@vick_vish) reported
@philippepolleux @Hyperoptic I never had Internet issues in my life like literally before I switched to #Hyperoptic its been 2 days my internet is down! In Westminster! 🙈 Just #appalling Mates coming over for the weekend. I'm ready for the banter & answering the laughable ISP I'm using to the fellas
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Mary Miller
(@iam_MaryMiller) reported
I’ve now cancelled my order as a customer - the service is an absolute joke. Your call centre in Serbia have not a clue what is going on. I placed my order over 3 weeks ago and have received only 1 part of my order. The service is absolutely disgusting! @Hyperoptic
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Jesús Bracamonte
(@JesusFr) reported
Day 11 of my @Hyperoptic @HyperopticCS activation saga. They told me they expected the team to check between today and yesterday (as if almost 7 working days haven't been enough) still no updates. Wonder what @Ofcom thinks of them offering a service that they can't really provide
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Vivek
(@xZPRUntaojgAHOT) reported
I made a huge mistake to subscribe and cancelled virgin media broadband Eversince I signed a contract and asked them to activate they have never activated the services, I can’t access the internet at all. @Hyperoptic @HyperopticCS they don’t care.Its been 12 days and no Internet
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Christian Sanderson
(@Christian_sand) reported
@Hyperoptic Gold standard service, you are jokers, 8+ days for an engineer to fix an issue, 9 internet outages in 8 weeks, are you sure about this! #jokers #shocking
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Moe
(@BusSafetyRep) reported
Now they were happy for me to go find another provider and send me an email that I can discuss my complaint. To rejoin the HyperOptic Internet now I would lose on the offer of 27.99 and pay £30.00 p/m and they will activate it. They are happy for me to rejoin. 3/4
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Martha
(@marthaparryx) reported
@Hyperoptic My Wi-Fi has been down for a week and I’ve called you 6 times. No one ever picks up
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Asad Feroz
(@aferoz007) reported
@Hyperoptic This must be fake as none of the things right here, no value for customer no quick fault fix and no trained Engineer to do their work quickly!! Pathetic company to get broadband with
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Tom Cummins
(@bunkchuckler) reported
@HyperopticCS Has anyone else been trying to get an internet connection for 1 month from @Hyperoptic with no success. It appears disjointed with customer service passing to a non present IT department. Next steps anyone?