Hyperoptic Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA9.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (1%)
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TV (%)
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Phone (%)
Live Outage Map Near Wembley, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, Streatham, Croydon, Wood Green, London, Ealing, City of Westminster, Wembley, Fulham, Watford, Stanmore, Islington, Southwark, Hackney and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Streatham |
Total Blackout | |
| Croydon |
Total Blackout | |
| Wood Green |
Internet | |
| London |
Internet | |
| Ealing |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@se3john) reported
@Hyperoptic is there any way to lobby you guys to come to our street? We're fed up of suffering @virginmedia. Their service is so atrocious that we could all leave now. If I could get you a bunch of customers could you consider it?
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Charlie Kiss 🌹 🏴🇨🇴🇪🇺🏳️⚧️
(@charliekiss) reported
@Hyperoptic Currently your internet service is not working in E3 area..it’s down.
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Dafydd 🏴🏴🇮🇪=🇪🇺 🛸
(@Dafydd_62) reported
@trisjarrett @HyperopticCS @Hyperoptic That's bad. My only experience was the cheap modems they used failed twice but since I've been given a Nokia its a lot better. Sadly, you have to be on 500mb or more speed.
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Mark Parker
(@MarkParker01690) reported
- only signed up with @Hyperoptic less than two weeks ago and already it’s looking like a second extended outage in the M5 area. Hardly an encouraging start. . .
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Jesus Rodriguez
(@sephir86) reported
Beware if you are changing to @Hyperoptic , they make use of CGNAT unlike other providers, and charge you to opt out. So bye-bye to accessing your network from outside unless you wanna pay an extra 5 pounds a month!! (I'm starting to miss @virginmedia).
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dbdcw
(@dbdcw1) reported
@Hyperoptic bow quarter internet down have u got a problem?
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Anton Borg
(@aborg88) reported
@Hyperoptic WiFi has been down for last 35 mins. Is there an issue/outage in the E1W area? Thanks 😬
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Lesego Letlape
(@Lesego_21) reported
@Hyperoptic @HyperopticCS 8 hours of WiFi outage now
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Toyohiro Kajiyama
(@toyohiro0326) reported
@Hyperoptic I just called Hyperoptic and internet is down in E14 area due to fiber cable issue. They mentioned their engineer is on the field but no exact ETA yet.
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Paul B Norris
(@paulbnorris) reported
I miss @Hyperoptic. 8 years with barely any faults, and always communicated when there was an issue. 4 months in with @virginmedia and I’ve been without internet for 2 days, told the fault may be fixed by the 11th after I had to chase them up as their website reported no faults.