Hyperoptic outages and service status in Greater London, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Greater London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 11, 11:22 AM GMT+1.
- Internet (70%)
- Wi-fi (20%)
- Total Blackout (10%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Greater London, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Greater London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 days ago |
|
London
|
Internet | 12 days ago |
|
London
|
Internet | 15 days ago |
|
London
|
Total Blackout | 16 days ago |
|
London
|
Internet | 24 days ago |
|
London
|
Wi-fi | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Greater London, England
Latest outage, problems and issue reports in Greater London and nearby locations:
-
Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
-
Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
-
Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
-
Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
-
Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
M. (@mariucha77) reported@lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue
-
Liverpool1207 (@Liverpool1207) reportedAnother company that appears to have no concept of customer care. @Hyperoptic
-
Emerson (@ezan955) reportedWhy are your Internet and customer service so rubbish? @Hyperoptic
-
Sam (@samuelxls) reported@TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.
-
Keith Underhill (@keithunder) reported@hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.
-
Tom Thornhill (@TomThornhill_2) reported@Hyperoptic is down and they're not answering the phone or web chat.
-
David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported@MoMayet3 @Hyperoptic Same. Chat for over 1.5 hours, no response. On hold on telephone for over an hour. Prices keep going up, service is rock bottom.
-
Ahnaf Mahmud (@AhnafAMahmud) reportedHyperoptic down again. All lights green but no internet!
-
Neil (@NRManc) reportedLogged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling
-
Moose ⚜️ (@TheMexicanMoose) reportedFriends who understand broadband, why ******** do companies ONLY offer asymmetric speeds with their fibre deals? I’d love to get @Hyperoptic but they don’t cover the property I’ll be hopefully moving to, I’m looking at options but most of them are pretty bleak…