Hyperoptic outages and service status in York, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in York, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Blue and White stripes (@yorkshire_htafc) reported from York, England10 weeks since to my escalation, 4 weeks since my follow up, zero response from @Hyperoptic! Service live in the block for over 12 weeks, with only a couple of apartments installed. Is this tweet enough to get a response, or is posting a review on @Trustpilot? #fibrebroadband
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Marcelo Hidalgo (@mhmnat1) reported@Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡
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sad jester (@noopdles) reported@GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.
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Flowerbomb212 (@Flowerbomb212) reported@Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.
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babycakes (@Ry0hitan) reported@FourthStreetDan @Hyperoptic Ahh city wide issue - bunch of scumbags should be ashamed of themselves
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Darren Symons (@DarrenSym) reported@Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!
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Tom Hartwright (@hartwright_tom) reported@Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful
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RIFFAAA. (@sherifafafahh) reported@Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.
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Ashwin Lokare (@AshwinLokare10) reportedUnbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.
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Copious cups of tea (@Iron_B__) reportedReceived the most disgusting “service” from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.
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Ronald Anthony (@anth64369) reported@Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.