Hyperoptic

Hyperoptic Outage Report in York, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in York, England 12/13/2024 00:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • yorkshire_htafc Blue and White stripes (@yorkshire_htafc) reported from York, England

    10 weeks since to my escalation, 4 weeks since my follow up, zero response from @Hyperoptic! Service live in the block for over 12 weeks, with only a couple of apartments installed. Is this tweet enough to get a response, or is posting a review on @Trustpilot? #fibrebroadband

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • wallacec42 Chris Wallace (@wallacec42) reported

    You know what's worse than hold music? INTERRUPTING THE MUSIC EVERY MINUTE. Let me vibe Hyperoptic, damn.

  • sebastienlelac Micky Wong (@sebastienlelac) reported

    @Hyperoptic is it very busy today? I’m trying to set up a new router but have run into some issues I cannot solve..been waiting in the queue for customer support for ages still with no response

  • EdinPTLect Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland

    @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

  • benrider benrider (@benrider) reported

    @HyperopticCS I believe previous resident used an internal fibre converter. There's no Hyperoptic socket. Please help! Yesterday's customer service was poor.

  • MikkoOkkeri Mikko Okkeri (@MikkoOkkeri) reported

    @Hyperoptic Outage in E1W3SZ since 22.00 last night. Any news #Hyperoptic?

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic Got your service before moving in, still living in dark ages 2 weeks after move-in day.

  • Tom_262 Tom Hayhurst (@Tom_262) reported

    @Hyperoptic I’ve tried your web chat and been timed out 4 times, sat on hold on your call centre for 30 minutes before being hung up… when can I expect my connection to be restored? Been down since 8am

  • TameTomato TameTomato (@TameTomato) reported

    @Hyperoptic Lost my internet about 10mins ago. Rebooting router has not solved problem

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic Switching to Hyperoptic is as easy: 1. Subscribe to the service 2. wait for the installation 3. repeat step 2 for the foreseeable future.

  • Unchowiee Matt Sewell Videography (@Unchowiee) reported

    @Virgin is the worst Internet provider in terms of customer service and uptime. @Hyperoptic save me please