Hyperoptic Outage Report in Worcester Park, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Worcester Park, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worcester Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Worcester Park, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Newham, City of London, London, City of Westminster, Ealing, Lewisham, Holborn, Paddington, Southwark, Tower Hamlets, Camden Town, Croydon, Hackney, Streatham and Deptford.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Worcester Park, England
Latest outage, problems and issue reports in Worcester Park and nearby locations:
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex Pasfield (@The_Stockboy) reported from London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Fursecroft (@Fursecroft) reported from Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England
Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Alex Pasfield (@The_Stockboy) reported from London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Steve Race (@steve_race) reported from Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Gezgin Kiz (@hamidetekin) reported from Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS (@HyperopticCS) reported
@mikecurryphotos The router is required for transmitting the connection into a wireless signal, while there is only one Hyperoptic socket per premise, the router allows for up to 4 LAN-connected devices. 1/2
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Golly gee (@GGeeGuardian) reported
@Benjjjyy @TalkTalk My mum's never had a good experience with them and has always had issues with their service and customer service. I personally recommend hyperoptic as a new provider I've had them for 2 years and only lost service once and they let me know ahead of time I'd lose it.
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Dr Sarah Wishart (@sarahwishart) reported
@HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw
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Andy Bailey (@Cocksockette) reported
@Hyperoptic Hiya. Anything going on in Glasgow G5. Service outage. Can't get you online. Raised tickets. Nothing? Thanks
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Laura (@ldoyle86) reported
@Hyperoptic really disappointed with customer service received - been a customer since 2017 and need to cancel due to moving house (you don't supply the new property). Being told I can't cancel for 30 days despite not being in contract! Last thing I need with a stressful move.
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S_6_J_6_H (@S6_J_6H) reported
@Hyperoptic trying to set up ZLife mini hub but instructions don’t work. Help me
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ianVisits (@ianvisits) reported
@droler @Hyperoptic I've generally found them to a decent and reliable service. Have used them in two properties, and would again when I move.
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Anubhav A. (@Anubhav_11) reported
@Hyperoptic Can you please avoid maintenance work during working hours? As you might be aware a lot of people work from home these days, and loss of network on weekdays between the working hours is a very big inconvenience. Reading RG1.
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Matt (@e67785a300794ec) reported
@Hyperoptic do you have a complaints contact, please? I’m having to move home and you can’t supply my new place as your service isn’t available there. Both circumstances are out of my control yet you are expecting me to pay hundreds to cancel.
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nick vandyke (@nick213) reported
Very disappointed with @Hyperoptic 3 days with no internet and their customer services don’t even reply. Still in my first month so time to find another provider!