Hyperoptic

Hyperoptic Outage Report in Worcester Park, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Worcester Park, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worcester Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Worcester Park, Greater London, England 11/01/2025 08:50

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Worcester Park, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Islington, Caterham, Hammersmith, Croydon, Bromley, Paddington, Hackney, Newham and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Worcester Park, England

Latest outage, problems and issue reports in Worcester Park and nearby locations:

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • erossiniuk Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • erossiniuk Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • erossiniuk Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • AlexRM Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Lewishamdreamer Jason #WearAFuckingMask 🌈 (@Lewishamdreamer) reported

    @Hyperoptic @thinkbroadband Hi we're moving house to Hither Green on Wednesday, and we're really sad we'll be losing Hyperoptic access as a result. The service we've had from you in Deptford has been really good. We absolutely don't want to use Virgin Media but we seem to have no choice.

  • peterwroot Peter (@peterwroot) reported

    @Hyperoptic @HyperopticCS Woke up this morning and my internet is down, no link light on my router and it's not getting an address from DHCP. On the phone to your CS line now but I'm on hold.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Still no Internet since 13:30 11th June. They have advised they now have access to where the problem is but no detail on how long it will be until repaired

  • JacobSTBriggs Jacob Briggs (@JacobSTBriggs) reported

    @tashintrainers @Hyperoptic Scheduled maintenance this morning is still ongoing, outage was meant to end at 1pm but it looks like its still down at 4pm. I guess they hit problems?

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic @EURO2020 Only winner is people with another ISP. Advised after a 5+ hour outage that it is fixed but still no Internet. Staff lie and are rude. Okay as long as you don't need to contact customer services and there is no service outage

  • tommo_68 Paul Thompson (@tommo_68) reported

    @HyperopticCS No Internet since 11th June 13:30 & conflicting information from Hyperoptic. Seems they cannot access equipment as council owned. Seems unless Internet goes down Mon to Fri during office hours the can't fix it.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Not if the lost connection problem is fixed. No service since 11th June

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Warning to potential customers. Service has been down from 13:30 11th June and they can't access the equipment to even investigate the problem until Monday 14th June. If you rely on connection, these are not an option I'd recommend

  • adam__fallon Adam Fallon (@adam__fallon) reported

    Hyperoptic down again. Sigh.

  • DrDPMcArthur David McArthur (@DrDPMcArthur) reported

    A surprising aspect of the pandemic for me is how awful so many people's internet connection is. Even when they are paying a lot of money. Thank goodness @Hyperoptic came to my building a couple of years ago so I didn't have to suffer any more.