Hyperoptic outages and service status in Kingston upon Thames, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 21, 3:15 PM GMT+1.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, Southall, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 3 days ago |
|
Southall
|
Internet | 9 days ago |
|
Kensington
|
Internet | 1 month ago |
|
Southall
|
Wi-fi | 2 months ago |
|
Ealing
|
Internet | 2 months ago |
|
Wandsworth
|
Internet | 5 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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James Nicholls (@jamesjnicholls) reported@tpilla @CryptoCap97 @Hyperoptic He was wrong about the numbers - the outage was also in Gloucester where I am, Cheltenham, and somewhere else according to the automated message I got when I called. Doesn't seem like they pass information between departments very well!
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Mer (@Choymer) reported@Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2
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Rameez Kaleem (@RameezKaleem) reported@Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!
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Sam Phillips (@bamsam_md) reported@Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months
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Andrea Robinson (@printsandjam) reportedLondon-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!
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Gareth (@garethashmoreSB) reportedHuge network down Hyperoptic states a national network issues
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Janaka Abeywardhana (@janaka_a) reported@status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.
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Footimaster (@Footimaster) reported@TomStokesFC I found Virgin to be horrible Stokes and overpriced I had to switch I highly recommend Hyperoptic if they do your area much faster upload speeds, cheaper and overall better service
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lord of eko (@tommedersfriend) reported@hyperoptic my internet is still down.
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Tony Costanza (@BarryDavid69562) reported@Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable