Hyperoptic Outage Report in Brentford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Greater London, City of Westminster, Hampstead, Waltham Forest, Islington, Wandsworth, Kensington, Wembley and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Greater London |
Wi-fi | |
| City of Westminster |
TV | |
| London |
Internet | |
| Hampstead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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• C A S P A R •
(@caspararemi) reported
from
Lambeth, England
@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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WhyIsItBuzzing
(@BuzzingWhy) reported
from
Richmond, England
Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Jones
(@jon__jones) reported
@Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away and have never regretted it. #10YearsOfHyperoptic
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Emre Gonenc Altinok
(@emrega) reported
@Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic because I would never ever dream I could see such speeds in my house before I die. It is like "The internet is your intranet!!!"
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The Infinite Rick
(@XInfiniteRickX) reported
@Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic
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Jason Ratford
(@cockneyboy123) reported
@Hyperoptic I was with sky then EE nothing but problems for years,then along came hyperoptic had it nearly 2 years now and never had a problem or had any reason to contact them I would highly recommend Hyperoptic to any thinking of changing provider
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Adam Robert Herriott
(@AdamHerriott) reported
@Hyperoptic #10YearsOfHyperoptic switched due to other providers having a patchy service and with working from home I needed a reliable fast Internet access. Never had a problem since switching!
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Fred ★_ürvenich
(@fredburvenich) reported
@Hyperoptic Totally recommend this service! Its independent from other LLU services, am an ex BT engineer so trust me! Million times more reliable!
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sheilasmiller
(@sheilasmiller1) reported
@HyperopticCS Very good customer support from Hyperoptic when I switched.
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Baddy60
(@Baddy60) reported
@Hyperoptic Flexible and super fast broadband that just works. Couldn't have asked for a better service :)
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Dimitar Zhekov
(@Mitashkiat) reported
Switched from previous provider to Hyperoptic because of its speed and service. Really worth to be the user of Hyperoptic. #10YearsOfHyperoptic
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Crypto Follower
(@CryptoF32296791) reported
@Hyperoptic Hyperoptic was already in place when I moved. Since then Virgin media have attempted to sway me, however I'll stay loyal to Hyperoptic as they're very well priced with astounding customer service. 1 full year with them and not a single outage. #10YearsOfHyperoptic