Hyperoptic Outage Report in Bermondsey, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Fulham, Paddington, Dartford, Dagenham, Southwark, London, Tower Hamlets, Bermondsey, Islington, Hackney, Harringay, Tottenham, Ealing, Blackheath and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| Paddington |
Internet | |
| Dartford |
Total Blackout | |
| Dagenham |
Internet | |
| Southwark |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@cormacclarkepr @Hyperoptic Hi Cormac! We're on it, we wouldn't like to keep you disconnected for too long! Sorry for the disruption in service.
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Loubna R
(@Loubna_Rg) reported
@Hyperoptic @HyperopticCS my internet connection suddenly disappeared 3 weeks ago and no one from the helpline seems to be able to help! I am the only one in the entire building with the issue and tour engineers can’t find a solution so I keep being asked to wait. Can you advise?
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HyperopticCS
(@HyperopticCS) reported
@SaciPerere75 @Hyperoptic We'd hate to leave you disappointed, Geoffrey, as we are sure we can improve your experience with our service. Please drop us a message with your account details, and we will inspect the line.
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Oliver
(@OliverBoaler) reported
.@itvMLshow @MartinSLewis - Hi Martin we made the switch to @Hyperoptic to help cut our bills and have been left without internet for the last week - without any estimates on when they might have it working. Please advise your viewers not to make this switch!
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Johnny Bravo Fantom
(@Jonathan_Kettle) reported
@Hyperoptic the support team are taking 10 days plus to even come close to restoring my connection. Poor response times and lack of information also.
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Hossein حُسَيْن
(@KabiHossein) reported
Hi @Hyperoptic, my Internet is not working. I'm using my mobile data. Please fix before there is a riot in my house.
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Tiago Filipe Guedes
(@tfguedes86) reported
Hi @HyperopticCS @Hyperoptic. Any known issues around E15? It looks like we woke up to no Internet... 🙄
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Nastino
(@Nastino) reported
Don't usually do this, but a tweet about @Hyperoptic Sign up, installation, service for just over 2 years, all absolutely fuss free and flawless. I cancelled today as I'm moving, and even this was excellent. Phone answered straight away, call took about 30 seconds. No fuss.
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james
(@james48367984) reported
@Hyperoptic Broadband has been down all day. Can’t get any of my work done. Can’t watch Netflix/YouTube on my day off. When will it be fixed? #hyperoptic
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Sarah Dorman
(@DormanSarahx) reported
@HollieWickens1 Your exchange doesn’t have fibre and you don’t have cable available. All ADSL providers use the same cables. 30GB isn’t bad though (my parents have much less). Might all be worth checking if community fibre or hyperoptic have plans or the 5G signal