Hyperoptic outages and service status in Bermondsey, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Bermondsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 3:06 PM GMT+1.
- Internet (81%)
- Total Blackout (10%)
- Wi-fi (10%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, City of Westminster, Islington, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (@samuelxls) reported@TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@mariucha77 @Hyperoptic @donedgley1 No service for me!
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mayhem in my veins 🇵🇸 (@___g_a_g_a) reportedWhat a terrible first day with @hyperoptic
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Tidal Labs (@Tidal_Labs) reported@Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.
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Amin Salehzadeh (@aesnobari) reported@Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.
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BoabyBimmer (@BoabyBimmer) reported@Hyperoptic so internet down for hours - what’s the update??
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Tahmedur Rahman (@Tahmedur123) reported@_Shareen267 Hyperoptic, consistently fast and strong speed constantly, even when there is lots of devices on at once, been with them for 2 years now not a single complaint.
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onlyatroller (@onlyatroller) reported@MrRoflWaffles Hyperoptic are actually evil. Only a few months ago they charged me £600 to cancel after I got fired from my very first job I had to move into the city for. I lost my flat and among other things left THOUSANDS in debt and had to move back to an unideal situation. I’m only 22 btw.
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Intelligence Service 🕵🏽♂️ (@london_Iran) reported@bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.