Hyperoptic Outage Report in Rowley Regis, Sandwell, England

Problems in the last 24 hours in Rowley Regis, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Rowley Regis, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (9%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Rowley Regis, England

The most recent Hyperoptic outage reports came from the following cities: Oldbury, Rowley Regis, and Birmingham.

City	Problem Type	Report Time
Oldbury	Wi-fi	2 days ago
Rowley Regis	Internet	1 month ago
Birmingham	Internet	1 month ago
Birmingham	Wi-fi	3 months ago
Wolverhampton	Internet	4 months ago
Birmingham	Wi-fi	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Rowley Regis, England

Latest outage, problems and issue reports in Rowley Regis and nearby locations:

• 
  Ronan Barton (@Ronan_Barton) reported 22 minutes ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

• 
  Joana Viana (@JoanaFFPViana) reported 40 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 1 minute ago from Harrow Weald, England

  Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

• 
  Marty (@MediaSurgeZA) reported 3 minutes ago

  @Hyperoptic Dudes!!! There is little greater than Symmetrical Service, it plays a huge part in overall service quality and performance... Any provider who thinks otherwise is simply.... Lopsided!

• 
  Asad Khan (@asadakhan85) reported 4 minutes ago

  @HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.

• 
  Asad Khan (@asadakhan85) reported 5 minutes ago

  @HyperopticCS I'm thinking about having a Sky Fibre Broadband connection installed to be able to use the internet while I wait for my Hyperoptic service to be fixed on the 20th of September. Can you confirm if I'll be able to use both services at the same time thereafter?

• 
  Al Crypone (@Al_Crypone) reported 7 minutes ago

  @HyperopticCS @hyperoptic No internet connection since a technician “serviced” our building. No one answers the phone, nothing useful from DMing on social media. Support chat can only send over a router to help check the problem in 3 days. Useless

• 
  Rory (@RHt95) reported 7 minutes ago

  @Hyperoptic @HyperopticCS awful customer service experience today, ongoing issue since February - the same fixes keep being tried - had support hang up on me and exit the live chat in minutes - hopefully they're just trying to fix the issue and not leaving me in the lurch...

• 
  mango tango (@mangotango333) reported 8 minutes ago

  @Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice

• 
  LM rsas✏️ (@lm_rsas) reported 11 minutes ago

  @Hyperoptic like actually help me ffs

• 
  Ed Reza Schwitzer (@SchwitzerEd) reported 16 minutes ago

  @Hyperoptic thanks so much for sending me leaflets for months, finally convincing me to leave my existing provider, and then having an engineer come over to tell me due to fire stop regs he cant install. Never ever again. Now no wifi! Happy Friday all

• 
  Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@OfAaron3) reported 16 minutes ago

  As soon as Hyperoptic's customer support closed, my internet cut out. Why...