Hyperoptic

Hyperoptic Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B23, B2 and B5.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Birmingham, England 05/17/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (%)

    Phone (%)

Live Outage Map Near Birmingham, England

The most recent Hyperoptic outage reports came from the following cities: Wolverhampton and Birmingham.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • crapcyborg *Raymond Vermeulen (@crapcyborg) reported

    @TGrayWrites @Hyperoptic Very similar experience. Great service when it's working, but repairs etc. are ridiculously slow, spent most of a month without service while WFH last summer...

  • Mirza18057668 Mirza (@Mirza18057668) reported

    Not a great start by @Hyperoptic @HyperopticCS -internet not working since it was installed this morning. What a let down.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @aaronosher @Hyperoptic Price go up a lot when renewing the contract and & if their service goes down as ours did recently it took 3.5 days to b restored and as over a weekend no official compensation offered. Would not suggest using Hyperoptic if you can't b without a service when there is problems

  • MooreMoDz Lewis Moore - MooreMoDz 🍥 (@MooreMoDz) reported

    Not only was @virginmedia acting slow, I was playing @SeaOfThieves with my friends and got disconnected because the WI-FI decided to kill itself. Happens all the time. It’s disgusting. Please @Hyperoptic, when you coming to Blackpool?

  • ncksol Nick Sologoub 我学习汉语 (@ncksol) reported

    Reading moving in guide for my new place: “All homes in East Village have free 30Mbps broadband provided by Hyperoptic, for £10 per month, Hyperoptic can provide 150Mbps service and for £20 per month a 1000Mbps service.“ £20 for a gigabit? Don’t mind if I do 😎

  • MughalOttoman Sultan (@MughalOttoman) reported

    @Hyperoptic Your engineers were installing their cables on our road today but they damaged the cables for @CommunityFibre. Their engineers have been hard at work all day trying to fix the damage you caused and get our Internet back up. How will you address this issue?

  • RyanLeeEditor Ryan Lee (@RyanLeeEditor) reported

    @CatsAreLoud 75Mbps for less than £28pm sounds like a damn good deal! Just wish FTTP was more commonplace in areas outside London, 'cause Hyperoptic does 1Gbps for £45pm... :/

  • RajeevZaidi Rajeev Zaidi (@RajeevZaidi) reported

    @Miss_Snuffy Get it for now. But in the long run switch to Hyperoptic if you can. I've had Sky and EE/BT - both are equally bad. Hyperoptic thus far hasn't given us any trouble.

  • _s0x_ S0x (@_s0x_) reported

    @Hyperoptic is the service down in the Tottenham area? Can't seem to get connected.

  • chezdon1997 Chezdon Mitchell (@chezdon1997) reported

    @virginmedia For what it is worth, I am a very happy @Hyperoptic customer. They sent me my router and my 1 gbps service was live the day I moved in. They don't harass me. I pay for an awesome service, done deal. Why would Virgin Media hassle a Hyperoptic customer to move to ****** ADSL2???