Hyperoptic

Hyperoptic Outage Report in Birmingham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Birmingham, England 10/31/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Birmingham, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cbrown1230 Christine (@cbrown1230) reported

    @HyperopticCS @Hyperoptic I did that earlier but with no resolution

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @PixarsLightyear Really bad customer service no response

  • samgroots Sam Roots (@samgroots) reported

    Ugh been waiting to speak to someone on the phone @Hyperoptic for over 30min. Your call centre system is terrible! Tell me how long the wait is, or how many ppl there are in front of me in the queue - and get some better hold music!!

  • cbrown1230 Christine (@cbrown1230) reported

    If anyone buying a new home is thinking of using @Hyperoptic as they promise to connect you instantly please don’t believe them. Three days and still no clue when we will get this sorted. Tv engineers cancelled and unable to work from home and no help from them. Avoid!

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • NeilYou72344356 Neil Young (@NeilYou72344356) reported

    @Hyperoptic worst company ever! DO NOT CHOOSE @Hyperoptic kept stringing me along for 8 months before sending me an email saying “sorry you decided to cancel” do not believe a word they say. Save yourself time and money and find a different provider.

  • Shan41617142 Shan (@Shan41617142) reported

    @Hyperoptic internet has been down all day? When is it going back up?!?

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @cal_stoneman @northernMPR @dj__k The minute I can get off of VDSL 80/20 I will do so. Waiting for Hyperoptic here or something else, don't care. I just want post-100 mbit. This sucks.

  • Shan41617142 Shan (@Shan41617142) reported

    @cbrown1230 @Hyperoptic Consider yourself lucky. The service doesn’t work. Internet down. Now 3rd day with no explanation.

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @PixarsLightyear Your customer is really bad they don't even respond