Hyperoptic outages and service status in Halifax, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Halifax, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Halifax come from postal codes HX1 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 4: Problems at Hyperoptic
Hyperoptic is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halifax, England
The most recent Hyperoptic outage reports came from the following cities: Bradford, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 22 days ago |
|
Halifax
|
Internet | 28 days ago |
|
Halifax
|
Internet | 1 month ago |
|
Bradford
|
Wi-fi | 3 months ago |
|
Batley
|
Internet | 3 months ago |
|
Huddersfield
|
Internet | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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Tom Thornhill (@TomThornhill_2) reported@FourthStreetDan @Hyperoptic Interesting. The light on my router went green and sure enough the Internet is back up if I switch back from mobile tethering to my usual Wifi. I'm at two hours three minutes on hold but I'm at position three and it seems to be going down.
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Matt Newman (@M_Newman10) reportedBeen on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours
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Alex (@c932x) reported@Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!
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Greg Thomson (@gregthomson31) reportedanother hot day means @Hyperoptic is down again
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mayhem in my veins 🇵🇸 (@___g_a_g_a) reportedWhat a terrible first day with @hyperoptic
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Bayan Uralbayeva (@UralBayan) reported@Hyperoptic, can someone answer your support number? I have been calling all day for the last two days
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Seapeekay (@Seapeekay) reported@MrRoflWaffles its crazy how i would put them as one of the best, had it for 4 years and never had more than about an hour of down time :( Sorry its been so terrible for you man! @Hyperoptic sort it out
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shraban (@shrabs) reported@Hyperoptic Worst ever customer care, I have been trying to connect to customer care and in position 1 for last 1 hour but no one is picking up. When you are with them they are are and once you come out of the service, they won’t respond and keep you waiting.
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Luke Heydenrych (@Luke_Heydenrych) reportedNow over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.