Hyperoptic

Hyperoptic Outage Report in Halifax, Calderdale, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halifax, Calderdale, England 11/15/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Hyperoptic outage reports came from the following cities: Batley.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomLeeds Internet
United KingdomBradford Wi-fi
United KingdomLeeds Internet
United KingdomMirfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Satty7 Satty Lola (@Satty7) reported

    Internet down @Hyperoptic in Surrey? KT12 Postcode???

  • hybrid756 Shiv (@hybrid756) reported

    @blackamnesias Wtf that’s bullshit??? 🙄🙄🙄🙄🙄 It really is luck. I’ve been fine with them… so far. Don’t like to think the response I’d get if I had a problem though. How’s hyperoptic’s customer service been for you if you’ve used it?

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • mangotango333 mango tango (@mangotango333) reported

    @Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice

  • harrysingh_uk Harry Singh (@harrysingh_uk) reported

    @HyperopticCS @Hyperoptic No internet, kids can’t do their homework. Any reason for the outage in the Hayes UB3 area?

  • sadhashivam75 Sadha Shivam (@sadhashivam75) reported

    @Hyperoptic broadband down since last one hour

  • asadakhan85 Asad Khan (@asadakhan85) reported

    @HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.

  • Findingnima2 Nima B (@Findingnima2) reported

    @HyperopticCS looks like Hyperoptic is down in Hanwell. Is this being looked into?

  • C_R_H_M CR (@C_R_H_M) reported

    Always always call your service providers at least once a year. There are always deals. I’ve doubled my internet speed from what I had before.. for cheaper then I was paying for half the speed that I’m now getting. 1gbps upload and download parity now. @Hyperoptic 🙏🏾

  • g_aclass9 G.A (@g_aclass9) reported

    Hyperoptic is down in TW area - interesting as there was like 5 openreach vans outside the other day doing works, not sure if it's related. @Hyperoptic