Hyperoptic outages and service status in Bradford, England

Problems in the last 24 hours in Bradford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bradford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bradford, England

The most recent Hyperoptic outage reports came from the following cities: Leeds, and Wakefield.

City	Problem Type	Report Time
Leeds	Internet	18 days ago
Wakefield	Internet	1 month ago
Huddersfield	Internet	3 months ago
Batley	Internet	3 months ago
Halifax	Internet	4 months ago
Bradford	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saika (@Saiccc2) reported 46 seconds ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  Daidai (@daisdaisbaby) reported 55 seconds ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

• 
  Edwin Bradford (@edwinbradford) reported 3 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  RIFFAAA. (@sherifafafahh) reported 5 minutes ago

  @Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.

• 
  AKP (@witless_duck) reported 5 minutes ago

  @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 8 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  pratap singh (@pratapsingh71) reported 9 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  Tia (@justforumrah) reported 10 minutes ago

  @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.

• 
  Tony Costanza (@BarryDavid69562) reported 11 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  van woosen (@woosen7717) reported 11 minutes ago

  @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying