Hyperoptic

Hyperoptic Outage Report in Bradford, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bradford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bradford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bradford, England 12/14/2024 22:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Bradford, England

The most recent Hyperoptic outage reports came from the following cities: Leeds, Wakefield and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomWakefield Internet
United KingdomHuddersfield Internet
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomLeeds Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NormanLockley Norman Lockley (@NormanLockley) reported

    Hey, @HyperopticCS I submitted a support query through my account on the Hyperoptic website over 2 weeks ago. No response/acknowledgement. Has that support channel been closed?

  • JesusFr Jesús Bracamonte (@JesusFr) reported

    @HyperopticCS @Hyperoptic Oh wow, so you are saying that because I have a complaint open I will be unable to get support and updates on my case? I do not see this reflected on your Complaints Code of Practice. Please clarify where this is stipulated.

  • JitanEDM JitanEDM (@JitanEDM) reported

    @tjeffwilson @Hyperoptic @EE It’s sounding more and more like I should chargeback on charge and cancel direct debit payments and switch to another provider asap.

  • DrEllisCrawford Ellis Crawford (@DrEllisCrawford) reported

    I'm off to Cambridge for work but our bathroom is still without water. @Hyperoptic and their contractor, Pioneer, seem more interested in arguing over whose fault it is, and that I refer to that correctly, rather than fixing the issue. Having to arrange all call outs myself.

  • JitanEDM JitanEDM (@JitanEDM) reported

    @HyperopticCS @Hyperoptic @virginmedia All while I am getting 0 service!! And have just been billed!!

  • marthaparryx Martha (@marthaparryx) reported

    @Hyperoptic My Wi-Fi has been down for a week and I’ve called you 6 times. No one ever picks up

  • thisleejones Lee Jones (@thisleejones) reported

    @HyperopticCS You customer satisfaction team are anything but satisfying. They aren’t reply to emails, which is the overall concern, additionally you had the 10 business days requested and are yet to report back. You miss the point, @Hyperoptic give #poorcustomerservice and #poorcustomerxp

  • JitanEDM JitanEDM (@JitanEDM) reported

    At this point I’m considering just signing up to @virginmedia will probably get it installed faster than @Hyperoptic will fix my internet.

  • philippepolleux philippe polleux (@philippepolleux) reported

    Dear @Hyperoptic . I complained because I don't have internet since I switched to your company. Installation was done on the 17th of September. I received a response telling me I can wait another 10 days to get an answer. Is that really your customer service level. Impressive !

  • nkabuli Navid Kabuli (@nkabuli) reported

    @HyperopticCS @Hyperoptic Is this how it works? Keep promising me things will be sorted then essentially say I am free to leave if not satisfied? Your CS agent Milan has been great on the phone, but it seems your systems team is the problem. Have you seen your recent reviews?