Hyperoptic

Hyperoptic Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G5 and G1.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Glasgow, Scotland 12/11/2024 06:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Glasgow, Scotland

The most recent Hyperoptic outage reports came from the following cities: Glasgow.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    When will your service be available in the SE18 area. Need a reliable provider ASAP. @Hyperoptic

  • YSLhennessyy 🧘🏽‍♀️ (@YSLhennessyy) reported

    @Hyperoptic been on hold for over an hour waiting to be spoken to by customer service. told our wifi would be on 2 days ago now it’s monday unable to work from home with no wifi & no one picking up calls😡

  • muaythaidevil Simon 💙 (@muaythaidevil) reported

    If you thought BT or Virgin had bad customer service, well they have nothing on @Hyperoptic who failed to attend to install new broadband. No contact whatsoever, it took nearly 6hrs to speak to someone who then couldnt tell me what happened & all support tickets not answered.

  • CatriRose Rosie (@CatriRose) reported

    @HyperopticCS @Hyperoptic As said, you didn’t help me when I needed it, and your service is not available where I live. I’m just warning others to avoid Hyperoptic

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • 2blizmartin Liz Martin (@2blizmartin) reported

    @HyperopticCS Sadly I have to say with all my dealings with telephone and broadband this is the worst company for Customer Service. I complied with the end of my contract when I moved house and asked to port my telephone but Hyperoptic has refused. This was not in my contract

  • cc15194316 cc (@cc15194316) reported

    @Hyperoptic Why is my broadband only 5mbps and currently not working in glasgow

  • Batteryhq Andrew Lanxon (@Batteryhq) reported

    Called @Hyperoptic to upgrade plan. Call answered immediately. Was on the phone for all of two minutes and left happy with a good deal. This is how all customer service should be.

  • Martinned81 Martin 马丁 Holterman (@Martinned81) reported

    Since I'm on hold with @Hyperoptic (5th in the queue for 10 minutes now) trying to get my Internet turned back on, let's sum up how this is only the last instance of terrible service around my recent move. (It's not like I can do any work.)

  • Nadineait1 Nadine (@Nadineait1) reported

    @Hyperoptic @HyperopticCS why is it taking almost 24 hours to fix the wifi in only 2 postcodes?? Could you update us on how far you’ve actually gone in fixing this and how long we should expect there to be no wifi.