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Hyperoptic

Hyperoptic outages and service status in Norwich, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kobraman88
    Kris (yes it's actually spelt with a K) (@kobraman88) reported

    @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

  • andygarrick1269
    andygarrick1269 (@andygarrick1269) reported

    @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

  • DazLFC79
    Darรกn ๐Ÿ†LFCCHAMP20NS๐Ÿ† (@DazLFC79) reported

    @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

  • Envel18
    Envel (@Envel18) reported

    @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17โ€“70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

  • OlaminiranA
    Niman (@OlaminiranA) reported

    @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.

  • Luke_Heydenrych
    Luke Heydenrych (@Luke_Heydenrych) reported

    Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media teamโ€ฆ no solution, no explanation, no timeline. Just no service.

  • Cordeliassmile
    Cordelliassmile (@Cordeliassmile) reported

    @Hyperoptic Iโ€™m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?

  • Umangshankar
    umang shankar (@Umangshankar) reported

    @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    Nothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic

  • PhilMyers53
    ๐™‹๐™๐™ž๐™ก ๐™ˆ๐™ฎ๐™š๐™ง๐™จ (@PhilMyers53) reported

    @Hyperoptic Complaint logged with OFCOM