Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Norwich, Norfolk, England 01/22/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Merouac_ Merouac (@Merouac_) reported

    **** YOU @virginmedia SCUMMY KHUNTS. Upping my bill AGAIN!! £60/pmfor 350MG are you ******* insane?????? i can get a GIG from @Hyperoptic for £30/pm. Your getting yeeted and deleted mate. Suck a **** you scamming wankers.

  • cyberdyd Notreal (@cyberdyd) reported

    @HyperopticCS The internet has been down since Saturday in E14. How on earth is it possible? What kind of sick joke is this? I am working from home and I assume you won't pay me back the money I'll lose for NOT working. #hyperoptic #nointernet

  • tony_j_hunter Tony Hunter (@tony_j_hunter) reported

    @searchbrat @VirginMediaIE Same experience here, albeit even more expensive for my package. Terrible customer experience every time I communicate with them. I only stay with them because they're the fastest fibre in my area. Looking forward to the day I can switch to @Hyperoptic!

  • babagana_ Babagana (@babagana_) reported

    @Hyperoptic i restarted my router tons of times, unistalled firewalls, wiped cache & network thinking it was me. I am now confident it's you? What's going on?

  • mason63119516 mason (@mason63119516) reported

    @HyperopticCS the network has been down since Wednesday noon time, your staff said will try to get it fixed by end of yesterday and nothing have happened. I wonder will @Hyperoptic allows their office running without network for 3 working days?

  • a_d_k_80 ADK (@a_d_k_80) reported

    @Hyperoptic Internet down yet again right?

  • bluegixer1 Gixerspeed (@bluegixer1) reported

    @Hyperoptic installation completed today, but no signal, no connection. I am feeling that I may be disappointed.

  • the_favouredson Abolaji (@the_favouredson) reported

    @theDjWhyte Nope... Hyperoptic Network

  • intermax intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR (@intermax) reported

    @hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom

  • CahalaneCarrie Carolyn Cahalane (@CahalaneCarrie) reported

    @Hyperoptic so fed up of not being able to watch the Netflix and Amazon I pay for, as well as BBC catchup. Terrible service. #Internet #broadband