Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Norwich, Norfolk, England 03/17/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

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City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • madingod James Raja (@madingod) reported

    @HyperopticCS I have messaged in Facebook, created ticket in Hyperoptic account, Live chat option is already dead, called customer care multiple times but no resolution yet and no communication on ETA.

  • BoozusNewYorkus Boozus_Newyorkus (@BoozusNewYorkus) reported

    Apologies to everyone that was going to watch today's D&D stream, unfortunately there's an outage for the area with Hyperoptic, and for the first time ever, I'm having Internet issues 😭😭

  • WillAughton Will Aughton (@WillAughton) reported

    @Hyperoptic @HyperopticCS I had to wait 5 weeks for an installation and the box has finally been installed on Thursday, but our service has yet to start working. Tried ringing up every day since but still no solutions.

  • Suto_SasaTTV Suto_Sasa 🥳(Road to Partner)🥳 (@Suto_SasaTTV) reported

    @virginmedia Also why is @Hyperoptic offering 1Gb Upload and Download and @virginmedia only has 30+ upload? What happened to staying ahead of the competition? After 10+ years this uploading issue maybe the shove that pushes me away from virgin 😭

  • kevinstraughton kevin straughton (@kevinstraughton) reported

    @gwidan @Beatdownbrown @Hyperoptic You guys having wifi issues? Can get some pages loading-ish connected via ethernet but nothing via wifi

  • JSNxsus Nx-Sussybaka (@JSNxsus) reported

    @ancr_cotswold @Hyperoptic Worst company that i’ve ever had to deal with

  • JitanEDM JitanEDM (@JitanEDM) reported

    @Hyperoptic Meanwhile you cant fix a straightforward DHCP server error…

  • JitanEDM JitanEDM (@JitanEDM) reported

    @malroun1 @Hyperoptic @HyperopticCS Tell me about it, submitted a support ticket through the web, live chat isn’t available and no contact via dm or reply on Twitter. Guess they only reply when you complain about the lack of response.

  • Beatdownbrown Li (@Beatdownbrown) reported

    @Hyperoptic central brum Wi-Fi down???

  • JesusFr Jesús Bracamonte (@JesusFr) reported

    @HyperopticCS Whats the SLA for social media support requests @Hyperoptic?