Hyperoptic Outage Report in Norwich, Norfolk, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	one month ago
Norwich	Internet	one year ago
Norwich	Internet	one year ago
Norwich	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• ThePdB (@Sam_PdB) reported 5 minutes ago

  @Hyperoptic any ETA on service being restored? Internet has been down for an hour now

• Tom Wuhsterio ⚒ (@Tom_Wuh) reported 8 minutes ago

  @Rasta4292 @Hyperoptic I’m we have the same problem and my flatmate starts working from home tomorrow! The line to call them is dead!

• Kedar Barde (@barde_kedar) reported 13 minutes ago

  @Hyperoptic is the broadband service down and how@long till it it back ip

• Kieran McHugh (@kieranmch) reported 13 minutes ago

  @jami__jami__ @jstn I don't think ISPs in the UK would have an issue with this. You would need a static IP address though (not common, Hyperoptic charge extra) and to configure port forwarding to the raspberry pi. It carries some security risk (your home network being DOS'd).

• Cal Hallows (@Calomile) reported 16 minutes ago

  @louioo going round in circles talking to customer support about getting @Hyperoptic installed in our block of flats. Been given the runaround for the last 3 months being told installation is "90% complete, within the month" any help appreciated!

• Soumya Dasgupta (@themanutdmaniac) reported 17 minutes ago

  What’s wrong with @Hyperoptic @HyperopticCS ? Continuous drops through the day and now total outage !

• L (@Miss__LL) reported 18 minutes ago

  @Hyperoptic Exactly. My hyperoptic broadband has become substandard since 04/01/22. 58.75 mbps download and 139mbps upload vs the 500mbps paid for and previous. Location N1. Causing me hassle. Please help.

• Steve Erskine (@nightbussteve) reported 20 minutes ago

  @Hyperoptic beginning to think this 24hr support is a lie. Reported issue a day ago. No response. Been no. 1 in queue for chat support for over an hour now. No support at all. Getting worse and worse. And you want me to renew? Renew what?

• Luke (@tupacsnan) reported 21 minutes ago

  @Hyperoptic any update on when this will be fixed? E3-based and unable to work (again) due to no service.

• Ms Complaint (@complaint_ms) reported 26 minutes ago

  @Hyperoptic No Internet AGAIN today. Yesterday the service was intermittent and no right in the middle of the working day the service has stopped 🙄