Hyperoptic outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 3 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 3 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Alex Nixon (@alexnixon_uk) reported 3 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  EternalJay (@TheEternalJay) reported 3 minutes ago

  @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 8 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!

• 
  Impossible (@Neverwasneveris) reported 9 minutes ago

  AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

• 
  John Younghusband (@nenamewilldo) reported 12 minutes ago

  @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

• 
  Den Perry (@RedArmy99) reported 19 minutes ago

  @MrNickKnowles @SkyUK @skytv If you are a residential customer with access to AltNets like YouFibre or Hyperoptic, you’d be an idiot to consider Starlink.

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 22 minutes ago

  @Hyperoptic you are down

• 
  Adam Piper (@bitwog) reported 28 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.