Hyperoptic Outage Report in Norwich, Norfolk, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (16%)

3. 

   Wi-fi (8%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• lijē (@lijendary) reported 4 minutes ago

  You are so much better off paying the extra to go to someone trusted like BT for internet because at the end of the day hyperoptic is going to provide terrible broadband anyways and Ron you blind

• IslandNationsMaaan (@RubenRuiloba1) reported 4 minutes ago

  @Hyperoptic I have lost my internet service after you suggested I switched to your Total Wi-Fi service and now you can’t tell me when this will be resolved. I have been on the phone with your CS team and every time I get a different answer. Are other users having similar issues

• Ironside (@ironside) reported 5 minutes ago

  @Hyperoptic how about you lend a hand to @HyperopticCS, who hide behind DMs, provide generic replies and no detail to ongoing issues. Central London and I’ve had no internet for a week - with no resolution time in sight. #hyperoptic #outage #rubbish

• Ironside (@ironside) reported 7 minutes ago

  @HyperopticCS @addictedlens @Hyperoptic Start replying to current customers in central London who you’ve left with an outage since last Monday please. No detail on the problem, your plan to fix it or timelines as of yet. Not even a single update yesterday.

• Ironside (@ironside) reported 10 minutes ago

  @erossiniuk @Hyperoptic They’re anything but fast at relying ! Start replying to current customers in central London who you’ve left with an outage since last Monday please. No detail on the problem, your plan to fix it or timelines as of yet. Not even a single update yesterday.

• Jamada (@JamadaLoL) reported 10 minutes ago

  @808grafter Hyperoptic it's £45 a month, 1GB up/down. Isn't available everywhere tho

• Lionheartx10🇬🇧 (@lionheartx10) reported 11 minutes ago

  @Hyperoptic @HyperopticCS Hopefully find out whats causing the issues, my twitch server tests have all come back 100% quality all fine. Tried different software, different PC's. Still messing around with settings now...

• Ardyn (@ArdynIV) reported 13 minutes ago

  @HANCXCK @virginmedia Dogshit company, £62a month for their "best service" and it perma cuts off without actually getting the speeds I pay for. Can't wait for hyperoptic to become available in my area.

• Sam (@SamuelHone) reported 13 minutes ago

  @Hyperoptic when are you going to fix the internet in Hardwicks Square SW18? It’s been down for 2 days now. I’m absolutely baffled as to what you’ve been doing

• Andrejs Fjodorovs (@AndrejsFjodoro2) reported 15 minutes ago

  @ironside @Hyperoptic @HyperopticCS Exactly, nothing particular, no updates, no support, no roadmap. Worst ever provider