Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Norwich, Norfolk, England 03/05/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

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City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • breidobrien Breid O'Brien (@breidobrien) reported

    @Hyperoptic What’s happening in West London. No internet service since Friday. With wfh now the norm, I’m sure this is a critical incident for many - unimpressive service in terms of downtime management, no proactive customer communication.

  • DeejBruce DJ Honkity Honk Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    Seem to be having issues with @Hyperoptic tonight.

  • robfairchild92 BertF1 (@robfairchild92) reported

    @Hyperoptic Can you definitively tell us what is going on with your service in Heathy Wood, Copthorne? I make that 6 or 7 outages in the 8 months I’ve lived here.

  • fonnband FONN (@fonnband) reported

    @Hyperoptic wifi has been down in East London since 2:30am last night. What’s going on / is it being fixed?

  • joekemon20 Joe (@joekemon20) reported

    @Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you

  • PyrionFlax PyrionFlax (@PyrionFlax) reported

    every single time I get the email from @Hyperoptic and every single time I desperately open it hoping against hope and EVERY SINGLE TIME I am told "we ain't seeing you for a while sunshine" but I will still open that damn thing again

  • DomLip94 Dominic Lipscombe (@DomLip94) reported

    @CBobblers1878 Hyperoptic if you can get it. Paying £30 a month for 500 up & down. Just done a test then and it's 425 Down 543 Up at the min

  • ToughAndReddy . (@ToughAndReddy) reported

    @SkyHelpTeam @JREFC1878 Hi @SkyHelpTeam I'm also having the same issue with the EU Portability message and I'm based in London, never had an issue before. I'm with Hyperoptic broadband

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @CarlosVanVegas @Hyperoptic @CommunityFibre We can guarantee no price hikes at any time during your commitment period, and promise to keep the same monthly rate for the duration of the entire contract. We believe our customers deserve fair service like that! 💙

  • ByJamesJones James Jones (@ByJamesJones) reported

    @Jamieonthisday @TalkTalk Yeah I was with Hyperoptic for 5 years before we moved but they don’t operate in my new area. Never had an issue with them. Issue I have at the moment is I need internet for work on Monday but no one can install until 20th earliest. **** show.