Hyperoptic Outage Report in Norwich, Norfolk, England

The latest reports from users having issues in Norwich come from postal codes NR99.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 13: Problems at Hyperoptic

Hyperoptic is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (9%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	22 days ago
Norwich	Internet	11 months ago
Norwich	Internet	one year ago
Norwich	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Siddharth Shah (@SiddharthKShah) reported 3 minutes ago

  @HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS

• Sarkis Zeronian (@sarkisz) reported 5 minutes ago

  @mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.

• Steve Dann (@VR2AR) reported 5 minutes ago

  @Hyperoptic internet down in East London for over 8 hours. This level of non-service is unacceptable.#FAIL

• simon (@sii_taylor) reported 9 minutes ago

  @Hyperoptic internet down again :(

• Kelly-Ann MacKinnon (@kel_mackinnon) reported 10 minutes ago

  @Mewzahh @HyperopticCS @Hyperoptic Wonder where you are, we are day 6 with zero internet what so ever!! No resolution in sight!!

• Jemma (@jemmaphysics) reported 10 minutes ago

  @Hyperoptic absolutely the worst company I have ever dealt with. We are one month in our new house and still no internet. They sent an engineer who didn't know what was wrong and then we've had zero updates for two weeks. Appalling customer service. Avoid!

• Eventhori3on (@eventhori3on) reported 11 minutes ago

  @Hyperoptic Internet been down in Rochester riverside Kent now since midnight last night. No updates? I work from home.. day lost already

• TOKEN (@Token_NZ) reported 12 minutes ago

  Internet with @Hyperoptic went live on Monday, Thursday it is already down. Today is the first day I decided to work from home and this happens :/. Not ideal. At least the communication has been good. Constant updates on the situation.

• Matthew Thompson (@M_at) reported 14 minutes ago from Salford, England

  Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

• Sam Furniss (@samuelfurniss) reported 16 minutes ago

  @Hyperoptic can we get an actual update of what is happening with the service in SM4? Been out since Sunday morning!