Hyperoptic Outage Report in Norwich, Norfolk, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	one month ago
Norwich	Internet	one year ago
Norwich	Internet	one year ago
Norwich	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Good, Now Burn That Damn Tree (@danschm_) reported 4 seconds ago

  @AT1074 @Hyperoptic Are you in Elektron/Switch House? I’m having the same issue.

• mango tango (@mangotango333) reported a minute ago

  @Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice

• Peter Hale (@therealphale) reported a minute ago

  @HyperopticCS @Hyperoptic Next available engineer slot is not for another week. What a joke! Sounds like you need to hire some more engineers (or build a more reliable network)

• Marty (@MediaSurgeZA) reported 4 minutes ago

  @Hyperoptic Dudes!!! There is little greater than Symmetrical Service, it plays a huge part in overall service quality and performance... Any provider who thinks otherwise is simply.... Lopsided!

• ade 💜💛 #BLM (@AvbCole) reported 5 minutes ago

  @TalkTalk any chance I can use the internet I'm paying for? Hasn't been a month and I've had to complain 3 times. Can't log into my account... Can't change my password... Can’t get through to someone on the phone.... Shambolic service. @Hyperoptic come to PURFLEET already!😡

• Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@OfAaron3) reported 6 minutes ago

  As soon as Hyperoptic's customer support closed, my internet cut out. Why...

• James Hobley (@JamesHobley3) reported 8 minutes ago

  @Hyperoptic @HelloUpstream @LDNTechWeek Hello, is service down in London? SE10 postcode

• Asad Khan (@asadakhan85) reported 9 minutes ago

  @HyperopticCS I'm thinking about having a Sky Fibre Broadband connection installed to be able to use the internet while I wait for my Hyperoptic service to be fixed on the 20th of September. Can you confirm if I'll be able to use both services at the same time thereafter?

• Jordan Joe Cooper (@jordanjoecooper) reported 9 minutes ago

  @anothercohen @BrixlyTeam & @Hyperoptic Hands down. Whenever I had an issue with either I had a quick, to the point response and that trend continues until the issue was resolved.

• Gino Guillermo (@UKTechMan76) reported 12 minutes ago

  @btsport Your £25 monthly pass (if not a BT customer) is laughable & pathetically exorbitant. Why not partner w/ #skybroadband or #Hyperoptic and lower your asking monthly price then you'll get more customers than ever. PLEASE MAKE IT SO.