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Hyperoptic

Hyperoptic outages and service status in Norwich, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • theashrb
    Ash ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡จ๐Ÿ‡ผ (@theashrb) reported

    @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** ๐Ÿ˜ญ this is what happened to me with Hyperoptic

  • NitroRVL
    NitroRVL โœชโœชโœชโœชโœชโžŽ (@NitroRVL) reported

    @MrRoflWaffles Hyperoptic is awful, go with any BT provider over it

  • iPazooki
    Mo (@iPazooki) reported

    Think twice before signing with @Hyperoptic . Unresponsive customer support and zero respect for clients. When moving home, they charge full termination fees even if THEY canโ€™t provide service at your new address. Terrible experience. Stay away! ๐Ÿšซ #Broadband #Hyperoptic

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    Day 3 with no serviceโ€ฆโ€ฆ I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

  • ZONEofTECH
    Daniel (@ZONEofTECH) reported

    @Hyperoptic my internet has been down for 12h+ and no oneโ€™s answering on either your live chat or your phone number. Can someone please help?

  • missnelka
    ๐™ฐ๐š๐š๐šŠ ๐™ด๐š• ๐š๐š˜๐š’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • charlienoller_
    narlie choller (@charlienoller_) reported

    @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

  • block13afc
    David (@block13afc) reported

    @ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.

  • jammach
    ๐Ÿณ๏ธโ€๐ŸŒˆ Gavin Barrie ๐Ÿณ๏ธโ€๐ŸŒˆ &โœ‚๏ธTQ+ (@jammach) reported

    @AussieBromo I pay ยฃ35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.

  • Slimothy_James
    Ryan ๐Ÿค  (@Slimothy_James) reported

    My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.