Hyperoptic Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Hyperoptic outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy Man
(@TheGrump3Man) reported
@Hyperoptic Is the line down?!?
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Oliver
(@OliverBoaler) reported
@joelycett - been let down by @Hyperoptic who should of had our internet activated a week ago and we’re still without internet and no date for when it will be sorted + v poor customer service. Any advice on how to tackle them!?
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Nits
(@Nits75332925) reported
@Hyperoptic my Wifi is not working. I am told by customer care that cable connecting my flat and cabinet is broken and would need to either be replaced or repaired - to be done by engineer on 3rd May. I can’t wait for that long as my work will suffer. Can you pls prioritise this?
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HyperopticCS
(@HyperopticCS) reported
@MrTouchscreen @Hyperoptic We're indeed available 24/7. You can reach us over those channels on the screenshot you provided. If the Voicemail inbox was full, you can kindly reach us over chat and the agent will schedule a callback for you. If you need help with your service, we're there to help. :)
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Molley
(@mrmolley) reported
@Hyperoptic you got an issue over there? Just received some spam I shouldn't have. Please reach out
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Zoltan Burgermeiszter
(@zburgermeiszter) reported
@Hyperoptic please check ticket #2222170. My internet is down.
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Peter Dixon
(@phd_at_work) reported
@HyperopticCS @Hyperoptic Any update? Still down this morning. Thanks
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Farid Pasha
(@Farid_UK) reported
@Hyperoptic unfortunately it has been 2 months, 2 engineer visits and still no internet. customer service is really poor
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NecroGaming
(@NecroG4ming) reported
@ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(
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⭐️⭐️⭐️⭐️⭐️
(@chunkymcl) reported
@Hyperoptic how do you supply your customers is it ur own network?