Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Norwich, Norfolk, England 03/12/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

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City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_PdB ThePdB (@Sam_PdB) reported

    @Hyperoptic any ETA on service being restored? Internet has been down for an hour now

  • Tom_Wuh Tom Wuhsterio ⚒ (@Tom_Wuh) reported

    @Rasta4292 @Hyperoptic I’m we have the same problem and my flatmate starts working from home tomorrow! The line to call them is dead!

  • barde_kedar Kedar Barde (@barde_kedar) reported

    @Hyperoptic is the broadband service down and how@long till it it back ip

  • kieranmch Kieran McHugh (@kieranmch) reported

    @jami__jami__ @jstn I don't think ISPs in the UK would have an issue with this. You would need a static IP address though (not common, Hyperoptic charge extra) and to configure port forwarding to the raspberry pi. It carries some security risk (your home network being DOS'd).

  • Calomile Cal Hallows (@Calomile) reported

    @louioo going round in circles talking to customer support about getting @Hyperoptic installed in our block of flats. Been given the runaround for the last 3 months being told installation is "90% complete, within the month" any help appreciated!

  • themanutdmaniac Soumya Dasgupta (@themanutdmaniac) reported

    What’s wrong with @Hyperoptic @HyperopticCS ? Continuous drops through the day and now total outage !

  • Miss__LL L (@Miss__LL) reported

    @Hyperoptic Exactly. My hyperoptic broadband has become substandard since 04/01/22. 58.75 mbps download and 139mbps upload vs the 500mbps paid for and previous. Location N1. Causing me hassle. Please help.

  • nightbussteve Steve Erskine (@nightbussteve) reported

    @Hyperoptic beginning to think this 24hr support is a lie. Reported issue a day ago. No response. Been no. 1 in queue for chat support for over an hour now. No support at all. Getting worse and worse. And you want me to renew? Renew what?

  • tupacsnan Luke (@tupacsnan) reported

    @Hyperoptic any update on when this will be fixed? E3-based and unable to work (again) due to no service.

  • complaint_ms Ms Complaint (@complaint_ms) reported

    @Hyperoptic No Internet AGAIN today. Yesterday the service was intermittent and no right in the middle of the working day the service has stopped 🙄