Hyperoptic Outage Report in Norwich, Norfolk, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Hyperoptic outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Flowerbomb212
(@Flowerbomb212) reported
@Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.
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Flowerbomb212
(@Flowerbomb212) reported
@Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.
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SanchoMagnifico
(@SanchoMagnifico) reported
@jamesjnicholls @Hyperoptic That’s because Virgin have an actual team behind them. Hyperoptic service center is probably run out of some clown’s basement.
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Imaan Ahmed
(@Imaan_Ahmed) reported
@Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP
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Footimaster
(@Footimaster) reported
@TomStokesFC I found Virgin to be horrible Stokes and overpriced I had to switch I highly recommend Hyperoptic if they do your area much faster upload speeds, cheaper and overall better service
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Rafael Lino
(@maidaomd) reported
@Hyperoptic How is it possible that I live literally 1 mile away from ur headquarters and my Internet needs to have an outage everyday! Shocking services! It's been 7 days since ur service in white city area is down!
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Imaan Ahmed
(@Imaan_Ahmed) reported
@Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic
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Stuart Hazeldine
(@stuarthazeldine) reported
@SanchoMagnifico @CryptoCap97 @Hyperoptic Tech support just told me a ‘A specialist will be attending the site at 6pm’….
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James Nicholls
(@jamesjnicholls) reported
@tpilla @CryptoCap97 @Hyperoptic He was wrong about the numbers - the outage was also in Gloucester where I am, Cheltenham, and somewhere else according to the automated message I got when I called. Doesn't seem like they pass information between departments very well!
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Flowerbomb212
(@Flowerbomb212) reported
@Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.