Hyperoptic Outage Report in Norwich, Norfolk, England
Why is my Hyperoptic service not working?
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (70%)
- Wi-fi (14%)
- Total Blackout (13%)
- E-mail (2%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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سارة عثمان (@Sarah_Othmann) reported@Hyperoptic get the service back, NOW 😡😭
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HyperopticCS (@HyperopticCS) reported@rupechat @Hyperoptic Hello Rupechat. We are sorry to hear you have been left without connection due to duck collapse. As we see it's a recent chat, we are unable to provide more information than the support agent on the chat did. Once the engineer updates us, we will be able to take action.
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★彡 Charles Martel 732 彡★ (@charlesmartelfr) reported@HyperopticCS @rupechat @Hyperoptic Can't YOU contact the engineer yourselves so that your customer doesn't stay without internet for any more days???? You seriously need to review your processes! YOU should be pro active and contact the engineer and demand him why it's taking forever for him to leave notes!
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rupesh.eth (@rupechat) reported@HyperopticCS @Hyperoptic Of course - got home and it’s not working. Why is it so hard? YOUR engineer said it would take a week and you just don’t believe me? Why? Now it will be at least 7 days down.
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amar srivastava (@amarksri_mca) reported@Hyperoptic @HyperopticCS What is happening team , no response on multiple customer requests of Internet service down from 24 hours? Do you solve it or we need to look for options. #Basingstoke
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HyperopticCS (@HyperopticCS) reported@rupechat @Hyperoptic There has been some progress on the connection loss in the area. Get in touch with us via DM, and if the service is not restored today, we will consider your request and contact the relevant department on your behalf.
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Sameer Gupta (@samm1610) reported@HyperopticCS @Hyperoptic I have sent the details via message. Look forward to your urgent help.
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Liam (@papafuzzz) reported@HyperopticCS @Hyperoptic can someone take a look at your DNS, Apple Music streaming isn’t working on it. Using mobile network or VPN it does, your default router settings and I assume the DNS are at fault.
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KARO (@KaroGamingg) reported@ImOwFromYT You gotta get on that Hyperoptic 🔥 never have issues
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amar srivastava (@amarksri_mca) reported@Hyperoptic @expertreviews @Hyperoptic first have the capacity to respond to existing customer complaints before acquiring new customers. Internet service down in Basingstoke Crown Heights from 24 hours no response from customer support team.