Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR99.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Norwich, Norfolk, England 02/16/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RamGam90 RG90 (@RamGam90) reported

    @HyperopticCS @ofcom the residents of Beaufort Park demand that @Hyperoptic be investigated for this issue. The lack of customer support is unheard of!

  • d_ramneek Ramneek D Singh (@d_ramneek) reported

    Day 5 of no internet and waiting over 1 hour to be connected to customer support! Connect to live chat? It says it's closed @Hyperoptic E1 region

  • madingod James Raja (@madingod) reported

    @Hyperoptic @HyperopticCS There is internet outage in G31 since last night. No proper update on when the service will be restored? Any update? #GLASGOW

  • madingod James Raja (@madingod) reported

    @HyperopticCS I have messaged in Facebook, created ticket in Hyperoptic account, Live chat option is already dead, called customer care multiple times but no resolution yet and no communication on ETA.

  • UgoSouza4 Ugo Souza (@UgoSouza4) reported

    @Hyperoptic @ChooseUK Reliability is not a work you guys should be using. We are close to 48 hours without service here in NW9

  • JitanEDM JitanEDM (@JitanEDM) reported

    @Hyperoptic @ChooseUK However the 24/7 support doesn’t respond…feels like the old days of talktalk and BT again.

  • WillAughton Will Aughton (@WillAughton) reported

    @Hyperoptic @HyperopticCS I had to wait 5 weeks for an installation and the box has finally been installed on Thursday, but our service has yet to start working. Tried ringing up every day since but still no solutions.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @shreekpkun @Hyperoptic Hi, we were swarmed with messages and posts and couldn't reach out earlier, but we're happy to say that the outage is resolved!

  • ConnorK44576574 Con (@ConnorK44576574) reported

    @Hyperoptic for an isp your website is awful and optimised awfully for mobile

  • rebekahford rebekah ford (@rebekahford) reported

    What the hell @virginmedia sw9 broadband down again in the same week!!! On and off all month. This is not on. Will be looking at @hyperoptic if you don’t fix this issue.