Hyperoptic Outage Report in Norwich, Norfolk, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (70%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Gwenny Eva—because men and boys need equality too. (@GwenEvaBearLuvs) reported 3 minutes ago

  @Hyperoptic Hm, funnily enough, I bet you-know-who don't have a problem with *this*...

• A A (@AjadiAlice) reported 3 minutes ago

  @talktalk I am sick and tired of using your service!!!!!!!! No offence, you've got to be the shittest internet provider I have come across. You have increased my bill to £33 yet no internet. I need a cancellation. I need to get @Hyperoptic

• Poochie.. (@Jazmine__x) reported 5 minutes ago

  @sheenkelly @bobbyleeswagga @Hyperoptic They were crap in my area, I literally had to change after a month, my sons game lagged so much I couldn't take the noise.

• HyperopticCS (@HyperopticCS) reported 10 minutes ago

  @Dan25932780 @Hyperoptic Oh, we're sorry to hear this, Dan. Please note that the Early termination fee is always mentioned when signing up for our service, renewing the package, and it's in our terms and conditions as well. We try to be completely transparent and we're sorry this made you part with us...

• Luii Eff (@eff_luii) reported 11 minutes ago

  @Hyperoptic There's been an issue lately for a flat I am about to move into. This is the only flat out of 50 or so flats that is not serviced because of potential repair cost? There are 6 identical ground floor flats right next to each other who all have hyperoptic service-Why?

• HyperopticCS (@HyperopticCS) reported 24 minutes ago

  @Angela82590371 @Hyperoptic Hi Angel! While we are very reluctant to issue any fees and we send out warnings before issuing any, once applied, certain fees indeed cannot be waived.

• Kiran Fatima (@KFatima27) reported 29 minutes ago

  @Hyperoptic When can we expect the outage to be be fixed in the RM13 9GQ Rainham Area. No connection since yesterday morning

• Bella Caridade-Ferreira (@bella_caridade) reported 29 minutes ago

  @RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.

• Dhruv Roy (@dhruv_roy1) reported 34 minutes ago

  @Hyperoptic hi I have been requesting a survey around my area to get your service. For 2 years no answer. Appreciate if you could@help

• ibrahim💙 (@ibrahimthecat) reported 35 minutes ago

  @shadowbIood The only FTTH I know of here is hyperoptic but they don't serve my area, so we use virgin media, however the upload speed is poor, our plan is 350mbps download and 36mbps upload