Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Norwich, Norfolk, England 12/05/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jon__jones Jon Jones (@jon__jones) reported

    @Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away and have never regretted it. #10YearsOfHyperoptic

  • RikkRichardson Rikk Richardson (@RikkRichardson) reported

    @Hyperoptic #10YearsOfHyperoptic Best customer service, installation and reliability. Like no other!

  • DragonWolf5589 Jay Smith (@DragonWolf5589) reported

    @Hyperoptic I switched to hyperoptic as my buildings phone cables kept breaking whenever anyone used the lift. And companies were atrocious to deal with. hyperoptic has been super reliable and speedy and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!)

  • sheilasmiller1 sheilasmiller (@sheilasmiller1) reported

    Very good customer support and service. Well done Hyperoptic.#10YearsOfHyperoptic

  • MikeV_1 Michael VILLAIN (@MikeV_1) reported

    @Hyperoptic Never looked back since joining Hyperoptic. Best ISP I've ever used (speed, consistency, reliability). Install was quick & seamless and did what they said on the day (hello competition) + customer service is second to none. No brainer ;-)

  • GeoffKennedy Geoff Kennedy (@GeoffKennedy) reported

    @Hyperoptic Because I was sick of paying for line rental that I never used! #10YearsOfHyperoptic

  • Shueb101 Shueb (@Shueb101) reported

    @Hyperoptic Best fibreoptic broadband i have had since leaving sky broadband. Competitive price, no connection issues, no dropouts, multiple devices connected on the go 👍 been with them for 4 years now!! #10YearsOfHyperoptic

  • rishitank Rishi Tank (@rishitank) reported

    @Hyperoptic I switched due to quality customer service, reliability and speed! #10YearsOfHyperoptic

  • XInfiniteRickX The Infinite Rick (@XInfiniteRickX) reported

    @Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic

  • vmrampulla Vincenzo Rampulla (@vmrampulla) reported

    @Hyperoptic Switched to @HyperopticCS - dependable, customer caring and value for money! #10yearsofhyperoptic