Hyperoptic outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jess (@Jessicaah___) reported 5 minutes ago

  Hyperoptic is the WORST wifi ever

• 
  Edwin Bradford (@edwinbradford) reported 13 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  Tony Costanza (@BarryDavid69562) reported 16 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• 
  AKP (@witless_duck) reported 18 minutes ago

  @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 20 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  Motoke of Lagos (@Motoke_OG) reported 20 minutes ago

  Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.

• 
  ZoTacStreams (@TheRealZotac) reported 24 minutes ago

  @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs

• 
  Marcelo Hidalgo (@mhmnat1) reported 25 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Esther (@EstherAkinRN) reported 26 minutes ago

  @MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster

• 
  babycakes (@Ry0hitan) reported 26 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue