Hyperoptic Outage Report in Norwich, Norfolk, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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ChinWang
(@QinChinWang) reported
@Hyperoptic @HyperopticCS Your lack of support and low efficiency is giving me a mental breakdown. I need to wait for a week to get an engineer after already waited for 2 weeks. And Sorry is all you got. Shocking.
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ChinWang
(@QinChinWang) reported
@Hyperoptic Switching to Hyperoptic is as easy: 1. Subscribe to the service 2. wait for the installation 3. repeat step 2 for the foreseeable future.
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T.🇯🇲🇵🇷
(@Parteynelli) reported
@septimusajprime @Hyperoptic these guys never did me wrong
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H T
(@htstravels) reported
@Hyperoptic I can’t get through to anyone on the phone or live chat. Can you help please?
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Joshua Pines
(@joshpines) reported
@mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.
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Micky Wong
(@sebastienlelac) reported
@Hyperoptic is it very busy today? I’m trying to set up a new router but have run into some issues I cannot solve..been waiting in the queue for customer support for ages still with no response
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Fraser McMillan ® ❤️💙
(@RomfordRoger) reported
@NewsForAllUK Go with Hyperoptic, much better service.
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Chee-Wee Tan
(@EdinPTLect) reported
from
Edinburgh, Scotland
@HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?
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InCOGnito
(@jokerkilledu666) reported
@virginmedia Hi John well fingers crossed he will be able to relocate my router with minimal fuss and i can get back to work. If not I've got @hyperoptic on speed dial for the 1gb up /down at less money than I'm paying you for 500mb that doesn't work .
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Stephen J
(@stephenj159) reported
@Hyperoptic I'd love if you guys could work with @PersimmonHomes to get service installed on the Griffin Wharf development whilst it is being built, it would be perfect!!