Hyperoptic Outage Report in Norwich, Norfolk, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Hyperoptic outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam🌹
(@samfoster99) reported
@HyperopticCS @mariusfanu This seems like an effort to mislead your customers. Not just the name, but in the text notifications which discourage customers from reporting. Why raise an incident when Hyperoptic has already promised in a text to fix it?
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The_Asthmatic_Strong_Man
(@Shawlands_Lee) reported
@bt_uk Yes, reported by multiple households. There is currently a @HyperopticCS van in the lane waiting for an @OpenreachHelp engineer. I did tell the engineers from Hyperoptic of the issue when they were running the new cables, but they just said phone BT, and left shortly after!
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Muntazir Mahdi
(@Muntazi10527790) reported
@Hyperoptic struggling to get any meaningful response regarding an engineer visit: no body knows the process and the comms are lost. The urgent escalation request has taken 4-5 days. No response. please help with the installation of Hyper-optic modem?
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Alex Houlding
(@alex_houlding) reported
@Hyperoptic Hi, I'm experiencing a service outage in the E8 postcode. Can you say when it'll be back?
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Siddharth Shah
(@SiddharthKShah) reported
@UswitchUK @UswitchHelp hi team, I just ordered a new Hyperoptic annual subscription through your website. Now today I see there is £50 voucher. Can you please help me for that.
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Dirk Huelsermann
(@dhuelsermann) reported
@Hyperoptic again internet down. Second time in two weeks. When will you get your stuff right ? #Battersea
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Lord Vader
(@nmrbutch) reported
@HyperopticCS @greenovosch I'm in Birmingham (B5, EDGBASTON) and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??
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Danielle
(@DanielleCoelho_) reported
@Hyperoptic need to book my installation but online portal doesn’t give me the option and I’ve been on hold on a call with you for over 16 min at the moment. As a new customer this doesn’t inspire confidence- maybe I should cancel before we start
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Kelly-Ann MacKinnon
(@kel_mackinnon) reported
@Mewzahh @HyperopticCS @Hyperoptic Wonder where you are, we are day 6 with zero internet what so ever!! No resolution in sight!!
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Albareids
(@albareids) reported
@GNetworkComms You left the service down for almost 24h last Saturday and today I am experiencing the same issue: suddenly no internet connection in the morning and the technical and support teams are off during the weekend. This is just unprofessional, I am going to switch to Hyperoptic soon.