Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Norwich, Norfolk, England 03/07/2026 18:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Hyperoptic outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • KamilSidor1 87.kamil (@KamilSidor1) reported

    @Hyperoptic Fix my internet already why tf is it taking so long, I got **** to do

  • bbinlonduan bbinlonduan (@bbinlonduan) reported

    @Hyperoptic what is going on with you guys? The internet constantly disconnected. Engineer came today and change the port of the building. He told us to wait 2 hours and get update via customer service. Contacted CS after 2 hours via chat and i get disconnected all the time from.

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic …Phoned in on Friday to ask what was going on and when the network will be activated. Told they didn’t know but it should be soon and I’ll get a call back today to confirm details of activation and my plan. No call back. Arrived home today after weekend away. No internet still..

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @jusaskem @Hyperoptic We are sorry for the inconvenience Kevin, our network engineers are working around the clock to get the service restored. Please check your DMs, as we have responded with more details on this outage. Feel free to reply if there is anything else we could assist with.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!

  • FabulousFarzana Farzana Ali (@FabulousFarzana) reported

    @Hyperoptic no internet connection since this morning. What’s going on? Notice I also didn’t get a reminder to say my contract was ending but you whacked on a higher charge with no problem.

  • DavidStarkk29 David Stark🏳️‍⚧️🏳️‍🌈🇬🇧 (@DavidStarkk29) reported

    @HyperopticCS @Hyperoptic The issue was solved, however, it's a pain in the neck... Wasting time, increasing the fees for no reason, I'll change next month.

  • lucydarling73 Lucy Darling (@lucydarling73) reported

    @Hyperoptic Just imagine if you gave a damn that customers are paying and you ain’t delivering! 🙄

  • Stephen__Dunne Stephen Dunne (@Stephen__Dunne) reported

    @ingotism69 @NTulswani @HyperopticCS I'm loving the ticket portal at Hyperoptic. My fault report for the initial outage report is flagged as "Solved". No it's not !! Every follow-up, "Solved" Nope, they're not either. New speak at its finest. If you can't fix the problem, redefine what the problem is !!

  • TheLemonMan9 The Lemon Man (@TheLemonMan9) reported

    @Hyperoptic dog **** utter dog ****