Hyperoptic Outage Report in Norwich, Norfolk, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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FootyTrader
(@TheTradingGree1) reported
@fcannatelli97 @Hyperoptic @HyperopticCS Ive been suffering commection drops with HyperOptic for about 6-7 months. Lack of urgency in wanting to fix it has me at the end of my wits! Good luck Francesca
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rebekah ford
(@rebekahford) reported
What the hell @virginmedia sw9 broadband down again in the same week!!! On and off all month. This is not on. Will be looking at @hyperoptic if you don’t fix this issue.
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Russel WestBrick
(@bob_builder88) reported
@HyperopticCS @EuropeanNick Nick @Hyperoptic are terrible internet providers with regular outages. Avoid if you can
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shreerao
(@shreekpkun) reported
@HyperopticCS @Hyperoptic @HyperopticCS : Pathetic service, tried reaching u via mail/call no luck.. Net is down from yesterday afternoon and where is the regular update? Do you have any ETA or not?
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RG90
(@RamGam90) reported
@HyperopticCS @Ofcom we've been more 24 hrs without internet connection, @Hyperoptic shut down their live support centers and they announced 4 hrs that an engineer was on site... No sight of the engineer and no ETA/updates. We need compensation and this to be investigated!
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Vikash Jha
(@0x564A) reported
@Hyperoptic it takes around 30 minutes to speak to your customer service. You need to think about this
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HyperopticCS
(@HyperopticCS) reported
@rwigleysmith @Hyperoptic Becky, we are so sorry that this happened, and we cannot imagine how frustrating this must have been for all the customers affected. There is a wider issue in this area, sadly, and we're doing all we can to resolve this ASAP. Thanks for your patience in the meantime.
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shreerao
(@shreekpkun) reported
@HyperopticCS @Hyperoptic ) Internet connection has been down since around 4:30 yesterday afternoon. Any idea when it’s coming back on? Location: NW9
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Alex Dackevych
(@Alex_Dack) reported
@joe_kotroczo @HyperopticCS @Hyperoptic Customer services has been shocking hasn't it. Is the Internet back yet?
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janejane
(@janejan28896854) reported
@HyperopticCS @Hyperoptic Worst experience ever. My internet has lost connection for 3 days. No one picks up the phone call. No reply to the email although it says it will reply in one business day. Even the live chat was turned down from yesterday. How ridiculous it is! !