Hyperoptic Outage Report in Norwich, Norfolk, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Splashy
(@lord_splashy) reported
@Pepparami @Hyperoptic Nice big printout of them used for target practice - would that make me a bad person!
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Helena
(@hachele9) reported
@Hyperoptic internet still down in RG14. I understand that there are outages, but can we at least have some sort of communication about what's going on?
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Cas Dx Nz
(@NzCas) reported
@apooja_agg @Hyperoptic It's been going on for days now, stop paying them as they're not providing any service
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Nicci McShane 倪琪
(@niccimc) reported
@Hyperoptic an engineer came out yesterday to fix my Wi-Fi. It worked but it’s now not working again today! Please help I need urgent support on this now please for work
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Alex 🇬🇧🇦🇹🇪🇺
(@AlexWebTweets) reported
One of the Worst Things on social media is the adverts from ISPs who say “we’ve arrived!” only to find via their postcode checked that they have not, in fact, arrived. @virginmedia @CommunityFibre @Hyperoptic are all culprits of this.
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Alex 🇬🇧🇦🇹🇪🇺
(@AlexWebTweets) reported
One of the Worst Things on social media is the adverts from ISPs who say “we’ve arrived!” only to find via their postcode checker that they have not, in fact, arrived. @virginmedia @CommunityFibre @Hyperoptic are all culprits of this.
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Andrew Moutrie
(@AndrewMoutrie) reported
@Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years
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sophiajourno
(@sophiajourno) reported
@hyperoptic my wifi is down and has been for the past hour, can’t get through on the phone. Can you please help?!
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Girlyofa
(@Pepparami) reported
@Jonnyhibberd @Hyperoptic Well not going by my experience! Horrendously poor
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Pete Smith
(@EyUpPete) reported
After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic