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  7. Norwich, England
Hyperoptic

Hyperoptic Outage Report in Norwich, Norfolk, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • lilitu93
    Renée Rosen-Wakeford (@lilitu93) reported

    @Hyperoptic Tried to register interest, but I kept getting an error. Finally figured out it's because I have a double-barrelled name and the form wouldn't accept "-" in a name. Thought you should know in case others have this trouble.

  • MikeyCycling
    CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼 (@MikeyCycling) reported

    @adambutler65 Yeah, I'm sure any fibre network is likely to be decent. It's only HyperOptic in this area right now. I had community fibre before and they were excellent.

  • Cleverking
    Chris Low-Foon (@Cleverking) reported

    @Hyperoptic can you confirm if there is an outage in RH10 4AR please?

  • tackledbyskipp
    Nick (@tackledbyskipp) reported

    Made a complaint on the 6th February, we are now on the 15th and I've only had one email from @HyperopticCS (Which I replied to 5 days ago) STAY AWAY from Hyperoptic

  • WorlldG
    George Worlledge (@WorlldG) reported

    @Hyperoptic hey, Internet has been down all night in our block in South London. Any updates for us? @HyperopticCS

  • uday__j
    Uday (@uday__j) reported

    @Hyperoptic @HyperopticCS Outage in my area. No ETA provided by support. Considering gdpr, do not collect date of birth for support chats. This is very personal info and shouldn't be collected for support chat / tickets Happy to speak with you if you need more info

  • hjmendelsohn
    Hilton Mendelsohn🇿🇼🇬🇧 (@hjmendelsohn) reported

    @Hyperoptic Internet is down in M4 (Manchester) area your website says due to a power outage but it is up for some people in our building. Has the 3rd party involved updated you on estimated time of resolution

  • GeoffCowan8
    Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic Be nice to have my service restored. 10th day with no service as @Hyperoptic arrange and eta for engineer to fix. Poor poor poor.

  • Gilology
    Joe Gilmore (@Gilology) reported

    @ryan_murton Hyperoptic is fantastic, had 0 issues

  • Andrew78505925
    An Outlier of Black Box Thinking (@Andrew78505925) reported

    @JzHarrison92 @BBCNews I switched to 5G as soon as they out a mast in and don't use any wiring. But Hyperoptic, City Fibre, Independent Fibre network all set up their own wiring in new areas to massively increase coverage that would have taken BT decades to do because they don't have the money. Free Mk