Hyperoptic

Hyperoptic Outage Report in Liverpool, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Liverpool, England 08/31/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Toffe3m4n Nick Broadhurst (@Toffe3m4n) reported from Liverpool, England

    @Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @Hyperoptic, I recently cancelled my subscription to move elsewhere but it seems as though @CommunityFibre are incapable of providing me with a functional service. What’s the best deal you can offer me to come back? I still have the Hyperoptic router.

  • Idemous Jay🐧🏗 (@Idemous) reported

    @YaqzGaming @JoshJonesLFC I’m with virgin bro on 1k download but it’s fickin **** if I could get hyperoptic virgin would get swerved

  • PACPAC316 HAIDER ABDULLAH (@PACPAC316) reported

    @Hyperoptic hi a simple task as placing a mature content filter as a parent has had Me on a call for 45 mins with me having to login to my iP address. This shouldn't be the case.raises the question of speed of safety! A simple check box on easy to UI !

  • glitchcrab Simon Weald (@glitchcrab) reported

    @Hyperoptic @Daily_Express That's great, but the vast majority of us aren't able to get your service. I'd ditch BT in a heartbeat if I could.

  • TommWarham Tom Warham (@TommWarham) reported

    @carlfairclough I had to ensure I could get @Hyperoptic gigabit at home before we moved somewhere... Can't be dealing with anything sub 100meg, Even @dock10 business in "MEDIA CITY" is sub 100mb and three times the price its hilarious how bad some ISP's are

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @Hyperoptic @expertreviews @Hyperoptic first have the capacity to respond to existing customer complaints before acquiring new customers. Internet service down in Basingstoke Crown Heights from 24 hours no response from customer support team.

  • adhodgson Andrew Hodgson (@adhodgson) reported

    Hey @Hyperoptic what's the point of sending out sales teams to flats and getting them knocking on existing customers doors? I've had that twice now in the last 3 months. Surely they should know which flats already have service?

  • KaroGamingg KARO (@KaroGamingg) reported

    @ImOwFromYT You gotta get on that Hyperoptic 🔥 never have issues

  • OliverDale16 Oliver Dale (@OliverDale16) reported

    @Hyperoptic internet is down (again).. told it will take until 29 March for an engineer to visit - completely unacceptable as 2 of us work from home and for the reasons explained to your customer service team … so I just drove past your van on my street? You need to sort this!

  • JocelynAbbey Jocelyn Abbey (@JocelynAbbey) reported

    @Hyperoptic Trying to install new router. Postcode W2 1SY. Do you have an outage here?