Hyperoptic

Hyperoptic Outage Report in Liverpool, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Liverpool, England 12/15/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Toffe3m4n Nick Broadhurst (@Toffe3m4n) reported from Liverpool, England

    @Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic any idea when your service will be restored in West London?

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • g_aclass9 G.A (@g_aclass9) reported

    Hyperoptic is down in TW area - interesting as there was like 5 openreach vans outside the other day doing works, not sure if it's related. @Hyperoptic

  • Satty7 Satty Lola (@Satty7) reported

    Internet down @Hyperoptic in Surrey? KT12 Postcode???

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    Over the past month I've had 7 days of outage with @Hyperoptic - starting to think my recommendation should change from getting it to scrapping it @HyperopticCS

  • Dinkumschnauger Freddie Toye (@Dinkumschnauger) reported

    @HyperopticCS my Hyperoptic is down in Ravenscourt Park, London. Is there a major outage in the area?

  • Findingnima2 Nima B (@Findingnima2) reported

    @HyperopticCS looks like Hyperoptic is down in Hanwell. Is this being looked into?

  • L1nkaxo Link (@L1nkaxo) reported

    @Hyperoptic HyperBS 30 Mins on hold and counting and Internet is down

  • wiqram Vikram Bharwani (@wiqram) reported

    @Hyperoptic - your internet has been down since the last hour or two. Any updates?

  • seventh7rainbow Michael Gallagher (@seventh7rainbow) reported

    @rayaleksandr @Hyperoptic Planned outage you were warned about? If not, do contact them, Ray. My service somehow managed to turn itself off recently. I phoned them and they restored it in minutes.