Hyperoptic

Hyperoptic Outage Report in Liverpool, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Liverpool, England 03/28/2024 16:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent Hyperoptic outage reports came from the following cities: Liverpool.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Total Blackout
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Toffe3m4n Nick Broadhurst (@Toffe3m4n) reported from Liverpool, England

    @Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • eventhori3on Eventhori3on (@eventhori3on) reported

    @Hyperoptic Internet been down in Rochester riverside Kent now since midnight last night. No updates? I work from home.. day lost already

  • ananthjk Ananth.J.K (@ananthjk) reported

    @HyperopticCEO Even with issue can an activation take this long? @HyperopticCS @Hyperoptic

  • Shawlands_Lee The_Asthmatic_Strong_Man (@Shawlands_Lee) reported

    @bt_uk Yes, reported by multiple households. There is currently a @HyperopticCS van in the lane waiting for an @OpenreachHelp engineer. I did tell the engineers from Hyperoptic of the issue when they were running the new cables, but they just said phone BT, and left shortly after!

  • maxmednikov Max Mednikov (@maxmednikov) reported

    @HyperopticCS @Hyperoptic Have some weird feelings about customer service. Activation is stuck, no replies from support for a week. How long more I should wait?

  • JGhotora Jaz Ghotora (@JGhotora) reported

    @Hyperoptic HELP! Afternoon, We/you made contact with us in January this year when the service was coming to our street. We have had a site visit about 3 months ago and still waiting for an engineer to come out and install.

  • alex_houlding Alex Houlding (@alex_houlding) reported

    @Hyperoptic Hi, I'm experiencing a service outage in the E8 postcode. Can you say when it'll be back?

  • sarkisz Sarkis Zeronian (@sarkisz) reported

    @mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.

  • DanielleCoelho_ Danielle (@DanielleCoelho_) reported

    @Hyperoptic need to book my installation but online portal doesn’t give me the option and I’ve been on hold on a call with you for over 16 min at the moment. As a new customer this doesn’t inspire confidence- maybe I should cancel before we start

  • albareids Albareids (@albareids) reported

    @GNetworkComms You left the service down for almost 24h last Saturday and today I am experiencing the same issue: suddenly no internet connection in the morning and the technical and support teams are off during the weekend. This is just unprofessional, I am going to switch to Hyperoptic soon.

  • MichaelBridge_ Michael Bridge (@MichaelBridge_) reported

    @Hyperoptic Been told ONE WEEK to sort a line issue with my flat building & box. Plenty affected. A week is too long.