Hyperoptic

Hyperoptic Outage Report in Plymouth, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 02/07/2026 19:35

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • alpinetwentytwo alpine deux (@alpinetwentytwo) reported

    @Hyperoptic My hyperoptic broadband has an unresolved fault for a week now (it doesn't work)

  • cechineljeff Jeff Cechinel (@cechineljeff) reported

    @Hyperoptic what a joke is your service, I activated the internet at Saturday(22nd) and still does not work, engineer got late and cancelled the appointment, now only on 4th of Feb? Seriously, I need internet to work, sorry but if they don’t come by tomorrow, you lost a customer.

  • majordamo Majordamo Again (@majordamo) reported

    @Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service

  • OliverJHaslam Oliver Haslam (@OliverJHaslam) reported

    @Ricker666 That UL is impressive. That seems to be what lets everyone down — I think Hyperoptic does synchronous gigabit down south, but I might be remembering wrong. I now get a paltry 50-ish

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @papafuzzz @Hyperoptic Liam, we're extremely sorry for the inconvenience. We have multiple teams working on the issue and you will be aware when we restore the connection.

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic internet down in eh19. Any issues?

  • FionaMoiraBrown Fiona Brown (@FionaMoiraBrown) reported

    @babsc94 I use Hyperoptic. I get super fibre 20 quid pm. They've only had one outage in my 3 yrs and they were in contact to advise n update.

  • papafuzzz Liam (@papafuzzz) reported

    @HyperopticCS @Hyperoptic I called your support on Thursday, was told they would call me back with some real information on what the issue was that has left me without service for 6 days was, almost at 8 days and I haven’t had that information. Looking forward to seeing the autocomp payments…

  • thomaspurchas Thomas Purchas (@thomaspurchas) reported

    @Benjojo12 don’t suppose you know someone at @Hyperoptic how can help me figure out why their core network has started refusing to give my router an IPv6 prefix? Their CS won’t even look at because their provided router works

  • colinwren Colin Wren (@colinwren) reported

    @robdykedotcom @Cloudflare @Hyperoptic Looks like whatever you rolled out today (assuming that's why my internet blipped earlier) has broken BGP as it's now "incorrectly accepted invalid prefixes"