Hyperoptic outages and service status in Plymouth, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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karen thompson (@karenthompson52) reported@Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.
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Marcelo Hidalgo (@mhmnat1) reported@Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡
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Kevin Burke (@kevbur123) reported@Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.
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NotSteve (@NotSteveMusic) reported@Hyperoptic easily the most shoddy internet provider in the UK. Random outages and when you try and contact them they just literally switch off their customer support. Can’t call them. Can’t live chat them. Can’t do anything.
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Adam Piper (@bitwog) reported@Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.
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J Jack (@joyjack) reported@Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.
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Tia (@justforumrah) reported@Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.
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Char_B (@beau_belle7) reported@Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!
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Amber Gayler (@AmbieBambie94) reported@Hyperoptic is there issues in DA8?
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Sonia Marsh (@SoniaMarsh49390) reported@Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?