Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 01/28/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • aysha_amin2 elyse (@aysha_amin2) reported

    @Hyperoptic No signal no problem WiFi calling fastest most reliable

  • tgpockets tom sutcliffe (@tgpockets) reported

    @KeviSkillz I have hyperoptic in Manchester too, they offered gigabit up/down for £35 a month as a new customer

  • Tricky_85 Richard Cutler (@Tricky_85) reported

    @Hyperoptic Sick of being told lies about how good Internet speeds were. Paying for a service we were not receiving. Intonour 2nd year of @Hyperoptic and couldn't be happier. #10YearsOfHyperoptic

  • abu_el_nof Abu El Nof (@abu_el_nof) reported

    @ChrisDW01 @Hyperoptic Don’t be so thrilled. Hyperoptic service is very bad and their claimed 1GB speed barely gives you 10% of the claimed numbers.

  • tommc10 Tom mckee (@tommc10) reported

    @HyperopticCS Hey Hyperoptic, you said this on trust pilot and then you never investigated nor contacted me ! We can talk here !

  • per_hansen Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • delwarhuss rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • GillespieGayno1 Gaynor Gillespie (@GillespieGayno1) reported

    @Hyperoptic please answer the phone on your so called 24 hour support service, internet down again

  • cohen_nick Nick Cohen (@cohen_nick) reported

    @Hyperoptic I chose @hyperoptic for fast reliable home broadband speeds and amazing customer service. Have not been disappointed!

  • JuniorBiggs Junior Biggs (@JuniorBiggs) reported

    @Hyperoptic They are not called hype for nothing, reliable consistent fast all you need in a broadband service provider #10YearsOfHyperoptic