Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL4.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 03/13/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth Internet
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

  • GrahamAL802 Graham Allan 🇺🇦 (@GrahamAL802) reported

    @ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.

  • tomre44 Tom (@tomre44) reported

    @SkyUK No problem in increasing my bill 3 times in a year, but unable to provide a service (subpar to other providers by the way … 60mb? hyperoptic gave us 1.5gb for £20 more) that works reliably. Switching providers tomorrow, enough of your shite.

  • zefrog Nicolas Chinardet (@zefrog) reported

    @HyperopticCS @Hyperoptic I finally talked to someone after waiting 50min! All this because of maintenance work in the building that clearly wasn't checked properly despite having been marked as completed. I know other residents who have the same issue... Not impressed, I have to say :/

  • nikoSouthside Niko (@nikoSouthside) reported

    @JDSantos273 I'm with Hyperoptic mate, 4 years now and think the service has dropped off twice and only for an hour or two each time.

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @Hyperoptic I hope by "specialist" you mean the people who would do the real on-ground work (Not the customer services team)

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS In waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠

  • ridikewl Jacob I Modayil (@ridikewl) reported

    @Hyperoptic Well my internet is crap Can you fix the connection issues first?

  • MrTouchscreen **** Jones (@MrTouchscreen) reported

    I had such high hopes of @Hyperoptic . So quick to respond when selling me their service. Now I have a problem, 15 min and counting on hold. #sameoldsameold As I am still in my cooling off period, I suggest you pick up the phone ASAP or I am off back to BT

  • paupersgrave justapeasant (@paupersgrave) reported

    @Hyperoptic no internet or wifi in Manchester M15,any idea when this will be fixed?down since Sunday night.