Hyperoptic Outage Report in Plymouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Breid O'Brien
(@breidobrien) reported
@Hyperoptic What’s happening in West London. No internet service since Friday. With wfh now the norm, I’m sure this is a critical incident for many - unimpressive service in terms of downtime management, no proactive customer communication.
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Stern Pissarro Gallery
(@SternPissarro) reported
We are a gallery in London and have been without Wi-Fi for two weeks due to @Hyperoptic. Without connection we cannot function as a business. I advise anyone using @hyperoptic to reconsider. Very poor attempts to resolve the issue. #hyperoptic #avoid #WiFi
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FONN
(@fonnband) reported
@Hyperoptic wifi has been down in East London since 2:30am last night. What’s going on / is it being fixed?
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Theresa
(@TheresaIsSleepy) reported
@littleroshroom @virginmedia That’s awful! I’m so sorry to hear. We switched to hyperoptic at our last move. So much better - hope they fix
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gameradam
(@GamerAdamMixer) reported
its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work
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CustomerServiceTruth
(@truthtellerGB) reported
We need @Hyperoptic to do mobile phone services. Just got a £5 a months increase which is insane as I get the same service that I always did without improvement or extra benefits.
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.
(@ToughAndReddy) reported
@SkyHelpTeam @JREFC1878 Hi @SkyHelpTeam I'm also having the same issue with the EU Portability message and I'm based in London, never had an issue before. I'm with Hyperoptic broadband
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HyperopticCS
(@HyperopticCS) reported
@CarlosVanVegas @Hyperoptic @CommunityFibre We can guarantee no price hikes at any time during your commitment period, and promise to keep the same monthly rate for the duration of the entire contract. We believe our customers deserve fair service like that! 💙
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uoʇɹɐǝʞ ɯıɾ 🇳🇿
(@jkearton) reported
@SkyUK are putting up my broadband bill by 12.5% for the 2nd year in a row. They treat loyal (read: 10yrs at this address) customers badly yet they offer NEW customers discounted rates to hook them in. Time to shop around for a new provider. Pity @Hyperoptic aren't in my area 😞
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James Jones
(@ByJamesJones) reported
@Jamieonthisday @TalkTalk Yeah I was with Hyperoptic for 5 years before we moved but they don’t operate in my new area. Never had an issue with them. Issue I have at the moment is I need internet for work on Monday but no one can install until 20th earliest. **** show.