Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 01/08/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • susanalsafizzle Susan Al-Safadi (@susanalsafizzle) reported

    @Hyperoptic our broadband went down over 48 hours ago. Your customer service has been of no help. Really enjoyed leaving Virgin Media for you but it seems your service is the same.

  • SamoshOfficial Samosh (@SamoshOfficial) reported

    @DoubleDstroyer @virginmedia I'm with virgin and honestly don't ever get a problem with them, but then again I don't stream much... Can you get @Hyperoptic in your area?

  • ecewr Emily Wilson (@ecewr) reported

    Is there a hyperoptic outage again?

  • ben_mackrell Ben Mackrell (@ben_mackrell) reported

    @Hyperoptic any chance I can get some internet please guys? Customer service would be appreciated.

  • LHteaching Laurence Holmes (@LHteaching) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild internet down for 3rd time in as many weeks here in Broad-bridge Heath not good enough

  • AndyC843 AndyC84 (@AndyC843) reported

    @Zero_RVL @MarcBurrage @nintendolife Non gamers presumably… Just checked the link and it’s to HyperOptic, which is a broadband company I’ve never heard of. I think it’s a bit dodgy that Nintendo Life have published the article based on the above…Paid promo, without them saying so perhaps?

  • natsunoyuuutsu Everlasting Snow (@natsunoyuuutsu) reported

    @HyperopticCS @Hyperoptic Can you check messages please? Are you saying you can’t solve bad connection to overseas websites unless I switch ISP?

  • LAMBDENA Jing Jang Jane🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 Anti UnGreen/SNP (@LAMBDENA) reported

    @Hyperoptic Well, things are bad in Elsie Land when even the faithful Glenn Campbell is putting her on the spot.

  • BibeyNathan Nathan Bibey (@BibeyNathan) reported

    @Hyperoptic @HyperopticCS doing a great job!!! 17 days now and you still have not assigned me the static ip that I have purchased. Apparently it only takes 24 hours??? Looks like it’s now time to cancel and join @BTGroup

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus Hyperoptic they've just installed their service in the block. 3 months Free then £35 a month 24 month contract I'm led to believe by customers of theirs that they're OK