Hyperoptic outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karen morley (@karenmorley6) reported 5 minutes ago

  @Hyperoptic any chance of our internet service being restored nw2 ?

• 
  Stuart Hazeldine (@stuarthazeldine) reported 6 minutes ago

  @TheLionXB1 @Hyperoptic 3000 customers are down in NW & W London. A ‘Zayo link’ is down. A main Internet fibre highway, apparently, but one just used by Hyperoptic customers it seems. No idea when they’ll fix it.

• 
  James Nicholls (@jamesjnicholls) reported 6 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 7 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  ᴄᴍ. (@charliemensah) reported 8 minutes ago

  @Hyperoptic CM3 area down?

• 
  Shivers (@CicomoNosca) reported 13 minutes ago

  @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

• 
  Jordan🇩🇲 (@JordyOnside) reported 14 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  Kav (@KavehD) reported 20 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Ashwin Lokare (@AshwinLokare10) reported 22 minutes ago

  Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

• 
  T (@t0pe_t) reported 25 minutes ago

  Hyperoptic smh Fix up