Hyperoptic Outage Report in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

City	Problem Type	Report Time
Plymouth	Internet	2 months ago
Plymouth	Wi-fi	1 year ago
Plymouth	Internet	1 year ago
Plymouth	Total Blackout	2 years ago
Plymouth	Internet	2 years ago
Plymouth	Wi-fi	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  veryDave (@veryDaveTTV) reported 6 minutes ago

  @DevSpacePrez We literally have an ISP in the UK called "Hyperoptic" As it happens, they're also by far the best service (symmetrical gigabit at £45/month). Only catch is only available in some big city areas.

• 
  NT (@nt00444) reported 8 minutes ago

  @HyperopticCS I’ve had no service for 28 days now. Is this acceptable? I was laughed by your team every time I asked if the time frame is hours, days, weeks or months. Shall I start adding years? Because still nobody knows, and I’m not allowed to speak to a manager. @Hyperoptic

• 
  The Dark Fox Guild (@darkfox127guild) reported 15 minutes ago

  @Hyperoptic Noboy sign-up with this useless company. Internet outages since before Christmas that continue for several days. Unreliable service and terrible escalations or lack there of via complaints and first-line support.

• 
  James (@james__newton) reported 17 minutes ago

  @Hyperoptic What’s the usual waiting time between you installing your infrastructure on a telegraph pole and the service being available to order? There are cables looped up and taped to the pole by my house which were added in December but no update since then. Thanks

• 
  P.G. Chodehouse (@mynnoj) reported 18 minutes ago

  @hwallop @GNetworkComms I get the impression from looking at tweets and talking to some of our clients that GNetwork is unreliable and support poor. Do you regret taking the service out? They dug our street up (Highbury) in July but haven't installed yet, Hyperoptic will be here in a few weeks.

• 
  Engr. Taiwo (@kitto2taiwo) reported 21 minutes ago

  @roscobacterium @HyperopticCS Same here. @Hyperoptic is the worst internet provider have ever used🤦

• 
  Neil Thornton (@whatneildid) reported 22 minutes ago

  Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?

• 
  Kevin Taylor (@Tayluur82) reported 25 minutes ago

  @virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?

• 
  Caroline Clarke (@Carolin53729803) reported 29 minutes ago

  @premnsikka Hyperoptic broadband are good. I've been with them for two years and their prices have never gone up. However, they do not offer a TV service.

• 
  Abolaji (@the_favouredson) reported 34 minutes ago

  @theDjWhyte Nope... Hyperoptic Network