Hyperoptic Outage Report in Plymouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (70%)
- Wi-fi (14%)
- Total Blackout (13%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Plymouth, England
The most recent Hyperoptic outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 2 months ago |
|
Plymouth
|
Wi-fi | 1 year ago |
|
Plymouth
|
Internet | 1 year ago |
|
Plymouth
|
Total Blackout | 2 years ago |
|
Plymouth
|
Internet | 2 years ago |
|
Plymouth
|
Wi-fi | 3 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Jesse Hon (@milkystainz) reportedHi there @hyperoptic @HyperopticCS we have not had any service for over 3 days since Sunday in KT20 5FR with customer support constantly telling us there are no updates and we just have to wait. Please can you fix this ASAP?
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MBoy (@metaboy1212) reported@Hyperoptic How do I find out what time the engineer is coming tomorrow ? AM PM ? Your communication with customer is really really bad, I need to take time off to let him in
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RtwRich not really here anymore, see richtwarms (@RTWRich) reported@Hyperoptic Thanks for the annual cliché. It's an even odder time when your service goes down in AL1, with zero explanation. @HyperopticCS
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Mark (@mark_p_knight) reported@Hyperoptic @HyperopticCS @HyperopticBuild No internet since Tue as can’t activate. No news on engineer. No answer to questions. Mangers don’t speak to customers apparently. Worst customer service ever.
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*** brotherston OBE (@LezBrotherston) reported@Hyperoptic @HyperopticCS @HyperopticBuild Dear friends… don’t go anywhere near Hyperoptic . The service provided is terrible and their customer service appalling . Technical support is a woman with a book reading instructions that can’t really help
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Darren Porter ChM FRCS (@DarrenP42694415) reported@Hyperoptic Pity the service goes down once every three weeks
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Tyson Briller (@TysonBrillerr) reported@Laing_D__ @Hyperoptic @HyperopticCS Yeah man, it's been down for a few days. They told my wife something different to be honest; they'd send they sent a team of engineers out yesterday but they couldn't fix the problem
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Ash (@theashrb) reportedImma try get them onto Hyperoptic like me lol I’ve never ever had speed issues with Hyperoptic.
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wc1chris (@wc1chris) reported@HyperopticCS @Hyperoptic Hello! The internet in Zachary House SW9 0AF (London) has gone down this evening. It seems to be a problem across the building. Please can you advise when this will be rectified? Thank you