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Hyperoptic

Hyperoptic outages and service status in Plymouth, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • niccimc
    Nicci | This Charged Life (@niccimc) reported

    @Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!

  • d039043
    MV (@d039043) reported

    @Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

  • swestzeta
    Mr Direction (@swestzeta) reported

    @Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality 😡😡

  • ___g_a_g_a
    mayhem in my veins 🇵🇸 (@___g_a_g_a) reported

    @c932x @Hyperoptic Mine too! I've been on hold for an hour and 30 mins. Got through to customer service and they said they'll transfer me right away on hold again

  • kobraman88
    Kris (yes it's actually spelt with a K) (@kobraman88) reported

    @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

  • TomThornhill_2
    Tom Thornhill (@TomThornhill_2) reported

    @FourthStreetDan @Hyperoptic Interesting. The light on my router went green and sure enough the Internet is back up if I switch back from mobile tethering to my usual Wifi. I'm at two hours three minutes on hold but I'm at position three and it seems to be going down.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

  • Carefree_WDS
    DS♟️ (@Carefree_WDS) reported

    @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

  • Hasimivan02
    Hasim (@Hasimivan02) reported

    @Hyperoptic FIX IT