Hyperoptic Outage Report in Plymouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Reubs
(@reubenoconnell) reported
@Hyperoptic Hi, SE London, download speeds dropped this morning to around 0.6 Mbps but upload speed staying fairly high, is there an issue in the area? Have tried all the standard troubleshooting. Thx
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Tamal Bhattacharya
(@tamalonline) reported
@Hyperoptic @HyperopticBuild @HyperopticCS I have dropped an email regarding your Automatic Compensation (req id 1776755). Please check and revert. And at least do this in time and better than your internet service
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Gaetan
(@IciNandou) reported
@Hyperoptic @HyperopticCS Spoke to support about an issue with my #Hyperoptic router. Technical issue with the firewall. Nobody was trained to help.
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No Context Being Human
(@OutofContextBe3) reported
Currently being driven insane by intermittent @Hyperoptic internet signal…😐 can’t stream anything….
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Amorious Security Engineer
(@Amorious__Works) reported
Ladies and gentlemen if you Wondering why broadband is in a poor state these days this is exactly the reason why This was installed by hyperoptic I can definitely tell there was two teams that worked on this looking at the back of the cabinets insulation we should call that team
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Steve Erskine
(@nightbussteve) reported
@Hyperoptic Support cant help me as I wont give ALL of my personal details. Not allowed to speak to a manager. What sort of customer service is this?
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Steve
(@SteveHeskey18) reported
@Hyperoptic @HyperopticCS thinking it is okay to not fix an issue caused by your faulty cables for 9 days when wifi is pretty much essential is embarrassing
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benrider
(@benrider) reported
@HyperopticCS So not really got me covered... Can we get this sorted today? please can someone call or just cancel my contract - as landlord has indicated Hyperoptic wasn't installed here despite what you guys claim. Shocking customer service from you guys.
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Chris West
(@ChrisDW01) reported
Got notification today that @Hyperoptic will/should/might be installing full fibre broadband to my building next week! My days of suffering slow broadband may soon be over...might have to book some time off just to download things.
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Long Eared Gremlin Child 💉1/2💉
(@IttyBittyGrem) reported
@Hyperoptic got a complete outage in the South East London area! Any information as to why? Thanks!!!