Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 01/16/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • eserge01 Ekin (@eserge01) reported

    @Hyperoptic Too bad you guys still haven’t come to my area after two years of sending a letter out

  • nikoSouthside Niko (@nikoSouthside) reported

    @JDSantos273 I'm with Hyperoptic mate, 4 years now and think the service has dropped off twice and only for an hour or two each time.

  • MrTouchscreen **** Jones (@MrTouchscreen) reported

    I had such high hopes of @Hyperoptic . So quick to respond when selling me their service. Now I have a problem, 15 min and counting on hold. #sameoldsameold As I am still in my cooling off period, I suggest you pick up the phone ASAP or I am off back to BT

  • ridikewl Jacob I Modayil (@ridikewl) reported

    @Hyperoptic Well my internet is crap Can you fix the connection issues first?

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • vanessalucyh Vanessa (@vanessalucyh) reported

    @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • ural43203 ural4320 (@ural43203) reported

    @Hyperoptic It's 12 hours no connection! fix it!!

  • JayBec2015 MrsMalone 💙 (@JayBec2015) reported

    @DezsoDiana @Hyperoptic @Daily_Express BT internet is down in large areas today, has been for hours