Hyperoptic Outage Report in Plymouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Plymouth, England
The most recent Hyperoptic outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Total Blackout | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Verity Cameron
(@RealLadyV) reported
No broadband since Wednesday morning and @Hyperoptic can't send an engineer until Friday??!! Disappointing service in these working-from-home times
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Andrew Lanxon
(@Batteryhq) reported
@hyperoptic @HyperopticCS Hi folks, I'm scheduled to have an installation take place today but no sign yet. Is it possible to get an update please? I DM'd the customer service account with details. Thanks!
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aaron farrer
(@mistafarra) reported
@Hyperoptic new customer here. Seems impossible to get some help, I’ve followed instructions and links but just hitting dead ends. I’ve set up my account but can’t find the booking page for installation
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LegenDARIE
(@LegenDARIEyy) reported
@Hyperoptic @Hyperoptic you know what isn't easy? Speaking to your customer service team. Your engineers visited my site at 8am this morning. My internet stopped working at 11. Your engineers were still on site when I first contacted your customer support. To be told that i have to wait 8d.
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Andrew Lanxon
(@Batteryhq) reported
@Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.
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AFCZafar
(@AfcZafar) reported
@Argos_Online @Cex 180MBP. I have hyperoptic. Your website is slow. Takes ages to proceed to the next phase. Happens every time I use it. Can't even change my billing address without it slowing down. Sorry I've cancelled purchase. Walking to CEX the land of nerds.
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Andrew Lanxon
(@Batteryhq) reported
Heard good things about @Hyperoptic but having bad time with them so far. Waited over a month for an installation and nobody turned up to do the works, despite assurances on the phone last week that it was all scheduled. @HyperopticCS Went silent after confirming account details.
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Anya Martin
(@AnyaMartin8) reported
Last year when I tried to cancel my broadband with Virgin I had to spend *hours* on the phone sorting out their admin mistakes (and they still referred me to a debt collector). I've just cancelled my Hyperoptic broadband through their chat function, took literally seconds