Hyperoptic Outage Report in Plymouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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cityblue2001
(@cityblue2001) reported
@Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.
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Dean Lyall
(@DeanLyall) reported
.@Hyperoptic your support team via email haven't even acknowledged my complaints about recieving 5% of the speed I pay for with constant disconnections. The phone team don't even answer the phone. Instant email the next day when I cancelled my direct debit BUT STILL NO HELP
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Aythami 🇵🇸
(@2R_JG) reported
What about @Hyperoptic ****** customer and installation service? Please do NOT switch, have been without internet at home for 4 days because of their incompetence, no timeline for resolution yet and no one seems to care. Major regret.
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Filip Kasprzyk
(@FilipKasprzyk_) reported
@4thUtilityUK I switched my broadband service to you in August,but Hyperoptic claims they have not received any information from you regarding the switch and are asking me to pay the bill for the period when I was already using your broadbandCould you please contact hyperoptic ?
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Neil
(@neilforbessoul) reported
@Hyperoptic Total drop out again. We've had engineers round, replacement routers yet still get this **** service almost daily for your top service.
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Jimmy
(@jimmybignose) reported
@Hyperoptic being diabolically ****. 24 hr outage. No text updates Since this morning, and now website outright lying saying there’s no issues to my postcode. Contact centre online refuses to put me to an agent and just says call someone yolo
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Rocio Sainz Maza
(@roci_spi) reported
@Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?
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Max Richardson
(@MaxRichSES) reported
@Hyperoptic I am writing to make a public complaint regarding your awful customer service. I have spent many hours on the phone, trying to get through to your customer service team just to be told that I’m lying or ‘misguided’, even though you have taken 300 quid out of my bank.
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Aaron Goldstein
(@aarongfootball) reported
@Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?
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Frank Higgins
(@Higwanz) reported
@Hyperoptic my internet has been down since yesterday and it has continued today. What is going on? When will it come back online? My postcode starts with W10