Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 12/30/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • _jyMVP JY🔴 (@_jyMVP) reported

    @hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.

  • Gawny7789 Gawny7789 l Pirate Goomba ☠️🍄 (@Gawny7789) reported

    @RiddasRinascita @StephMcBee Don’t think I can get toob but I will be looking at hyperoptic if I do switch. The problem is BT sport having all the champions league games.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @lionheartx10 @Hyperoptic Wait till it breaks no internet in se1 for 5 days well done hyperoptic for rubbish customer service and no repair

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Failed by hyperoptic day 6 no internet n se1 elephant and castle! Disgusting service !

  • Dennis_Freeman Dennis (@Dennis_Freeman) reported

    @Hyperoptic hello, my router won’t connect to the internet for some reason, all the lights are green other than the internet one which is red. Any help please?

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with

  • deborahr967 Deborah (@deborahr967) reported

    @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are

  • Leedsunitedfan Simon (@Leedsunitedfan) reported

    @Hyperoptic Useless company, my neighbour next door has your service, yet your post code checker not working my address, no calls back, no comms at all. Now i am receiving emails stating "still working in your area". @CommunityFibre never let me down, and provide top class service in London.

  • MarbleCoffee23 Wasim K. (@MarbleCoffee23) reported

    @dzestina_j Looooky loooky, hyperoptic what? My potatoe WiFi don’t look too bad now does it 🥸

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.