Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 02/02/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • xDommiex Domini (@xDommiex) reported

    @adrianhon @Hyperoptic Better than OpenReach fibre! By far! I was struggling with a crap connection for about 2 years before Hyperoptic were in my area, been with them for 4 months nearly and I’ve had no problems. I pay £30 a month. I don’t have a phone line though. I’m also on the 500mbps.

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @HyperopticCS Well another morning passes with zero response from hyperoptic. Whoever everyone passes the problem too either is incompetent, over worked or needs help. Hyperoptic continues to demonstrate organisation ineptitude and customer disrespect.

  • niideeppod Nii Deep Podcast (@niideeppod) reported

    Why does Virgin Media always **** up? Man i wish Hyperoptic wasnt for Flats only. I am back home now to deal with this ****

  • weeshubbasworld 🏳️‍🌈Wee Shubba (She/Her)🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weeshubbasworld) reported

    @Hyperoptic WiFi has been down all night. But service checker thing is on green.......... #wifidown #hyperopticdown

  • lord_splashy Lord Splashy (@lord_splashy) reported

    @Pepparami @Hyperoptic Nice big printout of them used for target practice - would that make me a bad person!

  • Kjame2021 Kj 🇮🇪🇪🇺🏳️‍🌈 (@Kjame2021) reported

    Sick to the teeth of your broadband @virginmedia once again my connection has gone down resulting in being unable to access my goods portal. Goods are now gone, meaning I've lost out on money through resale. The min @Hyperoptic service this area & your monopoly is up, I'm gone!

  • MattarOfFact 🌖 Patrão ⛓️🕸️ (@MattarOfFact) reported

    Avoid @Hyperoptic at all costs. Worst broadband I've ever had. @HyperopticCS I've been on hold for 20 minutes just trying to cancel this crap - can't even get that right.

  • NotClaudine Michæl Miyeeers (@NotClaudine) reported

    @hashtagcali_ @virginmedia Hyperoptic slaps. Virgin is literally the worst

  • chama98 Heavy Little Lights (@chama98) reported

    @virginmedia @richie_rich77 One of the reasons why I went with @Hyperoptic excellent service and customer care. See if its in your part of town. If Virgin are messing around cancel within the 14 day period.

  • Pepparami Girlyofa (@Pepparami) reported

    @Jonnyhibberd @Hyperoptic Well not going by my experience! Horrendously poor