Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 01/25/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • vanessalucyh Vanessa (@vanessalucyh) reported

    @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • JONO_SMASH Jono (@JONO_SMASH) reported

    @HyperopticCS Hi, I’ve the same issue here. 3 different devices, when I’m signed into my personal VPN, Apple Music works. Or tethering through 5G it works. Not through Hyperoptic. Hope you can resolve soon. Thanks

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • redkatka kate rankin (@redkatka) reported

    @a_louisem @Hyperoptic I’ve had no Hyperoptic internet since 11am … at Brentford Dock … working from home with no mobile signal either (rely on wifi calling!). Help.

  • nickooooo2 nickooooo (@nickooooo2) reported

    @Hyperoptic we still have outage at SE15, London. Your customer service team said it would be fixed by 4.35 and they’d update me - neither has happened so far. Please update

  • RT93Tyrone Rónán.T (@RT93Tyrone) reported

    @Hyperoptic please fix the internet

  • LoverOfTechBA Benjamin Aboagye 🇬🇭🇬🇧 (@LoverOfTechBA) reported

    @itssunpi @virginmedia Check if you can get @Hyperoptic in your property. Should give you a better service. Sadly I've heard Virgin Media traffic manage like crazy

  • eserge01 Ekin (@eserge01) reported

    @Hyperoptic Too bad you guys still haven’t come to my area after two years of sending a letter out

  • NotClaudine Full and Juicy (@NotClaudine) reported

    @EtceteraWithEst @virginmedia Hyperoptic would never be so disgraceful