Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL4.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 02/15/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth Internet
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • C_R_H_M CR (@C_R_H_M) reported

    Always always call your service providers at least once a year. There are always deals. I’ve doubled my internet speed from what I had before.. for cheaper then I was paying for half the speed that I’m now getting. 1gbps upload and download parity now. @Hyperoptic 🙏🏾

  • asadakhan85 Asad Khan (@asadakhan85) reported

    @HyperopticCS I'm thinking about having a Sky Fibre Broadband connection installed to be able to use the internet while I wait for my Hyperoptic service to be fixed on the 20th of September. Can you confirm if I'll be able to use both services at the same time thereafter?

  • DalbySteph Steph Dalby (@DalbySteph) reported

    @lottyburns @BT Hyperoptic are good. I'm really gutted that we couldn't move to them when we moved. We're with Vodafone and as a fellow millennial I've not found them too bad. Rung once in 2 years and that was because I accidentally switched the router off on the initial download 🤦

  • AT1074 AJ (@AT1074) reported

    @Hyperoptic the internet is down in Poplar / London; is this a known issue?

  • JamesHobley3 James Hobley (@JamesHobley3) reported

    @Hyperoptic @HelloUpstream @LDNTechWeek Hello, is service down in London? SE10 postcode

  • asadakhan85 Asad Khan (@asadakhan85) reported

    @HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.

  • hybrid756 Shiv (@hybrid756) reported

    @blackamnesias Wtf that’s bullshit??? 🙄🙄🙄🙄🙄 It really is luck. I’ve been fine with them… so far. Don’t like to think the response I’d get if I had a problem though. How’s hyperoptic’s customer service been for you if you’ve used it?

  • MediaSurgeZA Marty (@MediaSurgeZA) reported

    @Hyperoptic Dudes!!! There is little greater than Symmetrical Service, it plays a huge part in overall service quality and performance... Any provider who thinks otherwise is simply.... Lopsided!

  • therealphale Peter Hale (@therealphale) reported

    @Hyperoptic Why do I wait all day for a call back from your customer "service" team and then when it finally comes (at 8pm..!) do they only let it ring for 1 second? #terriblecustomerservice

  • MorikaRichmond MorikaRichmond (@MorikaRichmond) reported

    Really disappointed in @Hyperoptic service today. Had to make a complaint !