Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 01/22/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • evadne Evadne W. (@evadne) reported

    In my opinion complete collapse of Hyperoptic support today, lost connectivity at 5AM BST, filed ticket, no reply until 1PM

  • S6_J_6H S_6_J_6_H (@S6_J_6H) reported

    @Hyperoptic trying to set up ZLife mini hub but instructions don’t work. Help me

  • YungSpvnach JLT (@YungSpvnach) reported

    I had Hyperoptic for 3 years and never had an outage. Had to move to @virginmedia in my new place and there are at least 1/2 outages a month. Some big company like that can't even keep the internet stable 🙄

  • EDiaz61191329 E Diaz orisit? Real name is Theresa. (@EDiaz61191329) reported

    @jeffsprogress @virginmedia @Hyperoptic Starlink from a satellite! So even when the power goes down, you don't!😜🥰

  • droler Olly (@droler) reported

    @ianvisits @Hyperoptic They are laying cables in my street. Notwithstanding this incident would you recommend them? I'll be switching broadband in the summer because Virgin are rising prices.

  • HaydenDavid2 Hayden David (@HaydenDavid2) reported

    Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS

  • samb1729 Sam B (@samb1729) reported

    It's been 18 hours since I last had a functioning @virginmedia internet connection. Third total outage in a week. @Hyperoptic I'm begging you to come take their business

  • kamuddin1 HAMMY (@kamuddin1) reported

    Hyperoptic has no internet I’m in Islington is anyone else having issues

  • Grezza1862 Grezza (@Grezza1862) reported

    @jeffsprogress @virginmedia @Hyperoptic They are awful. Had them for a year and that was enough

  • Mr_S_Islam Mr. Islam (@Mr_S_Islam) reported

    Recently moved from Hyperoptic to @virginmedia broadband, absolutely atrocious service and now they’re asking me to pay them extra monthly in order to get constant speed and coverage within my house? Oh @Hyperoptic where are you when I need you…