Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 03/31/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth Internet
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @cbrown1230 @Hyperoptic We are sorry to hear you haven't been provided an active service yet, Christine. As soon as we have an update of use, we will DM you straight away.

  • TheOneRahman IK04LAS  (@TheOneRahman) reported

    Yo @Hyperoptic why is your customer service so bad ? Been on hold for over 40 mins just to ensure the correct work order is provided to your engineer as he has only been allocated 30 mins for new install & extension.

  • cbrown1230 Christine (@cbrown1230) reported

    Anyone moving into a new home and thinking of taking the @Hyperoptic broadband on the promise of instant connection please don’t! It’s not true and there is absolutely no customer service. Five days no connection and no communication. Dreadful

  • valentin_aj_roy Valentin (@valentin_aj_roy) reported

    @Hyperoptic over a week without internet and no sign of a technician. Sent multiple messages via my account and no responses yet. Abysmal customer service. Want to redeem yourself and send a technician...maybe soonish? Or am I expecting too much?

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic You have the worst customer service ever

  • Hankers4Charlie Charlie Hankers (@Hankers4Charlie) reported

    @joccay @UrmstonDeb Ours has been off and on all night. At one point I did a speed test and I was connected to Hyperoptic getting 70mbps, then nothing. Seems intermittent rather than just broken. Hope it's working tomorrow or I'm in trouble ...

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @HyperopticCS you didn't help me at all, why are you even operating @Ofcom you need to do your job properly and take action against hyperoptic for their behaviour

  • SRElectricalse1 S.R.I BUILDING CONST LTD (@SRElectricalse1) reported

    @Hyperoptic Hyperoptic is a rubbish company unrecommended at all the worst service I waited for 3weeks for the service to start and they didn’t activate it as they caused damage in the window and drilled the wall and want to charge me for the return package,negative service.

  • SRElectricalse1 S.R.I BUILDING CONST (@SRElectricalse1) reported

    @HyperopticCS @Hyperoptic @HyperopticBuild bad experience. Laying.don’t recommend -0 of 10

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic National provide some service to your customers would be better. Useless