Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 12/02/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tetasszn . (@tetasszn) reported

    @HyperopticCS @Hyperoptic how long is your wifi down in Nottingham? I wfh and this is a massive inconvenience

  • jfh89uk James Hill (@jfh89uk) reported

    @Hyperoptic we’ve had no internet for the past hour, are you able to confirm how to fix this please? I’ve tried turning off/on again with no success.

  • prismisms nat (@prismisms) reported

    raiding on mobile data because my internet is down (@Hyperoptic pls fix), truly living in the future

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work

  • loudmouthman A Witty Remark (@loudmouthman) reported

    hey @Hyperoptic the driver of your van TX21 TKN in Horsham this morning about 10minutes ago close passed me , a cyclist, gave me no pace at the lights and did not allow me time to set off. Not only dangerous driving but put you in my bad books for their behaviour.

  • MFDMLL Mike.D (@MFDMLL) reported

    @Hyperoptic I has one of your engineers install my line into my flat today & I would like to say how impressed I was with this guy and his customer service. He is an asset to your organisation. Extremely informative & polite. Please make sure he gets recognised for this.

  • GoatApocalypse Nick (@GoatApocalypse) reported

    @HyperopticCS Hi there, having problems logging into Microsoft apps today - works fine if I hotspot off my phone but not if I'm on Hyperoptic broadband. Any ideas?

  • dan_soe Dania (@dan_soe) reported from Worcester Park, England

    Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

  • CazzyRNF Lady Forshaw (Save our NHS 💙) (@CazzyRNF) reported

    @Hyperoptic outage here since 5:30am today, no further updates: I’m using mobile data, but even so, I can’t even log onto my account to check. Can you offer any updates please? Altrincham area.

  • fernandoalex Fernando Alex (spanta) (@fernandoalex) reported

    @hyperoptic @hyperopticcs internet is down at w13, is there a issue in the area?