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Hyperoptic

Hyperoptic Outage Report in Plymouth, England

Why is my Hyperoptic service not working?

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If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 73% Internet (73%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

CityProblem TypeReport Time
Plymouth Internet 1 month ago
Plymouth Wi-fi 1 year ago
Plymouth Internet 1 year ago
Plymouth Total Blackout 2 years ago
Plymouth Internet 2 years ago
Plymouth Wi-fi 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • PanJamGames
    Jacqueline (@PanJamGames) reported

    @no_name_964480 @virginmedia If its available in your area. Hyperoptic. They're the best Internet we've ever had. Both in service provided, and customer service. I seriously can't recommend them enough.

  • etsKi_
    etsKi (@etsKi_) reported

    @Pijinnn_ nah they dont pay if you cancel, the deal is you sign up with them after your contract ends and theyll give you free internet till it ends. I know my mate is on month 5 of free hyperoptic internet, and as someone that used it for 5 years in glasgow, it never went down once!

  • JacobSTBriggs
    Jacob Briggs (@JacobSTBriggs) reported

    @Hyperoptic hi, support sent me an offer about a discount for a 12 month contract... I replied but seems I have been charged full price. How can I get this fixed (12m contract March->March)?

  • WxrldWxn
    WxrldWxn (@WxrldWxn) reported

    @virginmedia absolute *****. upgraded to you from hyperoptic to get 1gb/a speeds from 500mb/s 2 weeks ago and it’s been down 4 days since i’ve joined.

  • Burnzyyyyyy
    Daniel Burns (@Burnzyyyyyy) reported

    @Hyperoptic there was a problem installing the fibre at my property last week. I've still had no update when the engineers will be back. And to top it off I've had the email to tell me my bill will be ready for next week for the internet that I haven't had yet...

  • TomPegg
    Thomas Pegg (@TomPegg) reported

    @suddenlyjoseph Having the same issue and it’s utterly infuriating. Have tried Hyperoptic and Community fibre. Both not available and waiting for virgin’s latest price rise

  • HaydenDavid2
    Hayden David (@HaydenDavid2) reported

    Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS

  • charlienewman93
    Charlie Newman (@charlienewman93) reported

    @Hyperoptic are you services down in KT19?

  • katherinelovell
    Katherine Lovell (@katherinelovell) reported

    @Hyperoptic the wifi has been bad for 2 days now. It keeps buffering & the quality is particularly bad. Have had to put my phone on 5g to send this tweet. Please help.

  • distortionxxxx
    Distortionxxxx (@distortionxxxx) reported

    @virginmedia There's one Virgin company going under at the moment, hopefully this one will go down too with them when alternatives start to appear in wider areas such as @Hyperoptic and @CommunityFibre who all provide a far better service for less money, fancy that!