Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 09/17/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @concertina226 @Hyperoptic Oh, we are sorry to see this. :( We assure you that our Network team and Engineers are working hard to end this downtime! Thank you for your understanding.

  • anitaponton Anita Ponton (@anitaponton) reported

    @Hyperoptic why is it impossible to get connected to your service? Been waiting for weeks

  • concertina226 Mary-Ann Russon (@concertina226) reported

    @HyperopticCS @Hyperoptic No worries already in contact with you guys via phone. Having an issue accessing the cabinets for our building apparently but I’ve been told it’s being sorted.

  • concertina226 Mary-Ann Russon (@concertina226) reported

    How’s #StormEunice affecting you? I’m in east London and our #fibreoptic internet just went down - @Hyperoptic is reporting a major service outage in multiple locations with its partner #Avatel 💻

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AaaaOutr @Hyperoptic There's an outage in this area, unfortunately. We're doing all we can to get you back online, and we're really sorry for any inconvenience caused by this outage. We hope it will be resolved soon, thanks for your patience in the meantime.

  • nazrul_tapadar Nazrul Tapadar (@nazrul_tapadar) reported

    @concertina226 @Hyperoptic Hi I have no service since yesterday morning in E1 Please help

  • TRUTH916515394 TRUTH (@TRUTH916515394) reported

    @Hyperoptic my internet down help!!!

  • concertina226 Mary-Ann Russon (@concertina226) reported

    @TRUTH916515394 @HMLilibet @Hyperoptic Our building’s internet came back on after 10 hours outage. Hope yours did too!

  • nazrul_tapadar Nazrul Tapadar (@nazrul_tapadar) reported

    @Hyperoptic hello. Why can I not connect to internet in E18PZ??? When will you fix the problem😕😡😡

  • hjmendelsohn Hilton Mendelsohn🇿🇼🇬🇧 (@hjmendelsohn) reported

    @Hyperoptic Internet is down in M4 (Manchester) area your website says due to a power outage but it is up for some people in our building. Has the 3rd party involved updated you on estimated time of resolution