Hyperoptic

Hyperoptic Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL4.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 12/12/2024 03:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tomasz_grzelak1 tg (@tomasz_grzelak1) reported

    @Hyperoptic I was going to sign up with you but after talking to your customer service I decided not to.

  • DanWalshie Dan Walsh🇺🇦 (@DanWalshie) reported

    @Hyperoptic hello, service has just gone off in Cardiff. Can you advise if there’s an issue??

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @gthhart21 @Hyperoptic @KeepmoatHomes Go bt hyperoptic customer service and repair service is a disgrace been waiting 5 days for internet to be fixed !

  • JoshJonesLFC Krhyl (@JoshJonesLFC) reported

    Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.

  • benootral Shahaj (@benootral) reported

    @HyperopticCS No they are not, they are not being helpful at all and you are keep repeating the same thing, I want to see results not your fake promises, especially to a customer who's been with you for so long, I am truly fed up of hyperoptic

  • claire_durrant_ Claire Durrant 🇪🇺🇬🇧🏳️‍🌈 (@claire_durrant_) reported

    @ixdStudio @Hyperoptic The whole point of NPS is that people gauge their responses truthfully per their 1-10 rating, with the “meaning” of that rating interpreted later. If I gave you 2 options to pick from and one was red, one green, it’s implied that green is correct. However - also, yes, NPS is crap

  • gsukheja Gaurav Sukheja (@gsukheja) reported

    installed in January, which I can understand. I lost my Service end of April and I called the customer services at Hyperoptic on the 1st of May, I was given an appointment for 23rd May for an engineer to come and fix my service. On the 22nd May

  • FSN_Editor Gary Simon (@FSN_Editor) reported

    @Hyperoptic the "Hype" on the website doesn't appear to match the service on the ground. You were unable to activate the broadband service today because of errors in setting up the job. Nobody can say when this will be fixed and it's down to me to chase you! Why? @HyperopticCS

  • Alawston Andrew Lawston (@Alawston) reported

    @InThisDancerie I use Hyperoptic and they're in your price bracket. I've been with them since December last year, got a pretty sweet deal of the first couple of months free, and the service has been reliable with only one brief outage that I can recall.

  • DavidHo3177 David Ho (@DavidHo3177) reported

    @Hyperoptic is there no internet! I tried logging into the account using my cellular data via mobile phone. To obtain a network status, it won't let me into my account. #networkstauts