Hyperoptic outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

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  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 3 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

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  Maks (@Makssss_O) reported 4 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

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  Katherine Lovell (@katherinelovell) reported 4 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

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  Paul Bailey (@PBailey71973) reported 5 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

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  Konstantin Tkachuk (@Tkachuk_science) reported 9 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

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  James Nicholls (@jamesjnicholls) reported 9 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

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  Saika (@Saiccc2) reported 13 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

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  Ashwin Lokare (@AshwinLokare10) reported 14 minutes ago

  Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 18 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  faceforadio (@faceforadio1) reported 19 minutes ago

  @Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?