Hyperoptic

Hyperoptic Outage Report in Plymouth, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Plymouth come from postal codes PL4.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Plymouth, England 02/28/2026 15:20

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth Internet
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • F1Danii Danielle (@F1Danii) reported

    @MiniNeedsSleep @Hyperoptic Given I haven't had Wi-Fi for 11 days this month, no surprise their own staff don't want to rely on the service. AVOID at all costs.

  • R_N_Lee RNL (@R_N_Lee) reported

    @HyperopticCS @Hyperoptic still no internet access, counting 6 days now. Reminder that it was your engineer that caused this issue. CS not giving an update and clueless as to what the problem is. Who can fix this?! You have 24 hours until I switch. Do not use this provider

  • EyUpDucks Ducks (@EyUpDucks) reported

    I wouldn't recommend this company ever - @Hyperoptic You get in touch because you need to downgrade due to cost of living and they said they'll charge me 50% more for the lower package. Feels like I've been trapped and this is how they treat people struggling for money.

  • FannyUrquhart Real_Fanny_Urquhart (@FannyUrquhart) reported

    @andyAVAVsystems We have hyperoptic Their (Polish?) crews put a lot of purple conduit about first and then came back round hooking it up To be fair - and I am a misery - they weren’t that bad. There aren’t that many cabinets. Some pods put on poles

  • ninjahippouk GafGaf (@ninjahippouk) reported

    @Dingdong429 @Hyperoptic You still have probs? We are connected to south Glasgow but are 8miles away. We have nothing either. Don’t use a hyperoptic router so they won’t help. My google mesh says it has internet but nothing on the house is working.

  • najeeb_hamid7 Najeeb Hamid (@najeeb_hamid7) reported

    @Hyperoptic you have left our flat (and the whole building) in E1W with no WiFi since July, had the nerve to still charge us for WiFi then refused to issue a refund. Appalling company and treatment, never get your WiFi for them unless you can avoid it

  • PJSutton9 PJ Sutton (@PJSutton9) reported

    @Hyperoptic Can I ask pleade why you advertise online/ phone help 24/7 yet this is not the case?

  • sarcsausageroll Clint (F apologist) (@sarcsausageroll) reported

    If you’re looking for an ISP I cannot recommend @aaisp or @Hyperoptic enough. Only ISPs I’ve ever had where I almost never had any issues.

  • heymandar mandar mane (@heymandar) reported

    @Hyperoptic it takes less than a week for you'll to install but 1 month to cancel service ? Why does it take 1 month for you'll yo cancel service?

  • puar89291699 puar (@puar89291699) reported

    @Hyperoptic Since you did "maintenance" in my building a couple of weeks ago my connection has been seriously unstable, ping bounces around like crazy 20-1000+ and at peak times DL speeds drop as low as .5mbps, also your live chat doesn't work.