Hyperoptic Outage Report in Plymouth, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Plymouth come from postal codes PL4.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Plymouth, England
The most recent Hyperoptic outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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lijē
(@lijendary) reported
@Hyperoptic are so deceitful they have literally provided awful service at every level and I hope nobody especially students are tricked into using them just because they are cheap
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Farid Pasha
(@Farid_UK) reported
@Hyperoptic second time i am having outage with them and no one is able to fix it. I rely on the internet for work. Also, since joining ive only been getting 1/3 of the speed i was supposed to get
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lijē
(@lijendary) reported
@Hyperoptic you have literally caused me so much stress and nobody is willing to help
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philippe polleux
(@philippepolleux) reported
Still waiting ! @Hyperoptic is just giving **** customer service....
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Danielle
(@F1Danii) reported
@ironside @nzlata @Hyperoptic Back in August my service stopped running for weeks and you cannot get a straight answer out of them. Absolutely cowboys - hope your issues are resolved soon! Once my contract is up, I’m out of here
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philippe polleux
(@philippepolleux) reported
Already one month since we switch to @Hyperoptic . Still no internet ! No one cares ! I really don't recommend their service !
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS MARKING 10 DAYS WITHOUT INTERNET! Oh boy, what a journey,I had all spectrum of emotions, from denial to anger to acceptance. This is the worst internet provider. I strongly recommend you not to sign for 24 months, and consider with caution signing for 12
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Stuart Casey
(@StuartJECasey) reported
45mins waiting for @Hyperoptic to message back via their chat, only for them to disconnect me and add me back to the queue. Not sure what's worse, my WiFi or their customer service right now.
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Tanica van As
(@tanica_van) reported
@Hyperoptic your engineer came to my flat in SW18 on Saturday. He could not complete the install, but said he would come back once an issue was sorted. Phoned support today and now the building has been blocked from installs, even though they are installing in the building now.
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Danielle
(@F1Danii) reported
@ironside @nzlata @Hyperoptic Initially they claimed the cables had been vandalised, took them nearly 2 weeks to fix. Within 24 hours the service broke again after ‘maintenance works’, I needed to wait for an engineer to rectify which took nearly another week. Just seems to be problems after problems.