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Hyperoptic

Hyperoptic outages and service status in Plymouth, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tv_bonkers41301
    Real Bonkers Tv (@tv_bonkers41301) reported

    @_JoshBillings @Hyperoptic One of the worst phone providers

  • PBailey71973
    Paul Bailey (@PBailey71973) reported

    Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @Hyperoptic position 158 in the telephone support queue!!! what a joke!

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

  • NozzaOneHand
    NozzaOneHand (@NozzaOneHand) reported

    I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

  • StainYNWA
    vsquad22 (@StainYNWA) reported

    @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

  • Stepalex
    Stepalex (@Stepalex) reported

    @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic is there a problem with the internet? I don’t have service.

  • katherinelovell
    Katherine Lovell (@katherinelovell) reported

    @Hyperoptic why is my WiFi not working 2 days in a row?!

  • tpilla
    Tom Pilla (@tpilla) reported

    @CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.