Hyperoptic Outage Report in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (71%)
• Wi-fi (15%)
• Total Blackout (11%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Plymouth, England

The most recent Hyperoptic outage reports came from the following cities: Plymouth.

City	Problem Type	Report Time
Plymouth	Internet	2 months ago
Plymouth	Wi-fi	1 year ago
Plymouth	Internet	1 year ago
Plymouth	Total Blackout	2 years ago
Plymouth	Internet	2 years ago
Plymouth	Wi-fi	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Ho (@DavidHo3177) reported 15 seconds ago

  @Hyperoptic is there no internet! I tried logging into the account using my cellular data via mobile phone. To obtain a network status, it won't let me into my account. #networkstauts

• 
  Peter Smith (@YummyBrighton) reported 25 seconds ago

  @complaint_ms @HyperopticCS I've had Hyperoptic for more than 5 years. No outage at all in the last 3 years but several planned outages in the first 6 months as the network grew. For reliability and speed I wouldn't change.

• 
  Shahaj (@benootral) reported 8 minutes ago

  @Carriecakes80 @Hyperoptic @PixarsLightyear Hyperoptic is treating me very poorly and not resolving my issue

• 
  Shahaj (@benootral) reported 13 minutes ago

  @freetoswitch @Hyperoptic has the worst customer service ever, all they care about is money and it's been over two weeks and they still haven't solved my problem

• 
  Scott Chesworth (@SoapyMargherita) reported 17 minutes ago

  @FreakyFwoof Hahaha, no, it's just VDSL for now. What makes it decent is that it's not virgin and it works properly. Getting about 75 down, 20 up, pings to servers in the same country range from 5-10MS. That'll do til Hyperoptic gets here.

• 
  Intothe LionsDen (@747380Den) reported 19 minutes ago

  @MSE_Deals Virgin has the worst customer services says Which? Have to concur with that after getting numerous lies when connecting up my development. Call backs from Branson's 'personal assistant' that someone will call me back. 5 yrs later, still waiting! Hyperoptic for me thanks!

• 
  David Hoyland 🔴⚪⚔️ (@bladesman83) reported 19 minutes ago

  @PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...

• 
  Claire Durrant 🇪🇺🇬🇧🏳️‍🌈 (@claire_durrant_) reported 21 minutes ago

  @ixdStudio @Hyperoptic The whole point of NPS is that people gauge their responses truthfully per their 1-10 rating, with the “meaning” of that rating interpreted later. If I gave you 2 options to pick from and one was red, one green, it’s implied that green is correct. However - also, yes, NPS is crap

• 
  Matthew Thompson (@M_at) reported 23 minutes ago

  Complain to ISP about IPv6. Oh we can't suppoort 3rd party routers. Plug in ISP supplied kit instead. ISP Router fails to obtain DHCP lease. So I'm thinking that my kit is not the problem @Hyperoptic

• 
  Aram Jabbari (@aramjabbari) reported 28 minutes ago

  @cbhwood @Hyperoptic I’m pretty sure Comcast will throw a paper bag full of **** at my door whenever I finally move