Hyperoptic Outage Report in Plymouth, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (71%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (12%)

4. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Loubna R (@Loubna_Rg) reported 19 seconds ago

  @Hyperoptic That would be great if that was working… my line have been down for 3 weeks now and customer service is being very unhelpful. Central London location while I am working from home

• NecroGaming (@NecroG4ming) reported a minute ago

  @ItsMadJohn @Hyperoptic Moving to Plusnet on the 23rd. Still gonna have crap speeds though since thats all you can get round here. Really wanna move to Milton Keynes in the next couple of years. They near 100% FTTP.

• Oliver (@OliverBoaler) reported 2 minutes ago

  .@hyperoptic has worst #CustomerService I’ve ever experienced. Our internet was meant to be activated 19 days ago + still doesn’t work + no guarantee when it will. Every person I speak to tells me I need to speak to someone else who isn’t avail. for 48hrs. #help #fail @WhichUK

• Pete Smi (@EyUpPete) reported 2 minutes ago

  @Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.

• Shiv (@_TheShiv_) reported 2 minutes ago

  Oh. Got hyperoptic in as well. Okay so I won’t be living here all the time within probably a few months but holy **** it’s fast. Including upload. And that’s on WiFi. And it’s half the price of virgin media. 180 upload, i don’t even stream and I nearly cried lol

• Loubna R (@Loubna_Rg) reported 4 minutes ago

  @Hyperoptic @HyperopticCS my internet connection suddenly disappeared 3 weeks ago and no one from the helpline seems to be able to help! I am the only one in the entire building with the issue and tour engineers can’t find a solution so I keep being asked to wait. Can you advise?

• Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported 10 minutes ago

  @Beanss33 @Hyperoptic You probably don't even need an engineer. They didn't need access in December to sort ours out, they just used it as an excuse because they didn't want to pay Christmas rates to staff. @CommunityFibre doesn't treat people like this. Even truly awful BT doesn't do this.

• Ｒｉｃｈａｒｄ Ｎｅｉｌ (@RichardNeil13) reported 12 minutes ago

  @Hyperoptic Hi. I’ve been unable to connect to the PlayStation Network since yesterday. Everything else on the Wi-Fi is ok and the PlayStation Network isn’t down. Please could someone have a look into this?

• Johnny Bravo Fantom (@Jonathan_Kettle) reported 12 minutes ago

  @Hyperoptic the support team are taking 10 days plus to even come close to restoring my connection. Poor response times and lack of information also.

• Coz ☭ (@c0mmiemilf) reported 14 minutes ago

  @Hyperoptic my internet is down