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Hyperoptic

Hyperoptic outages and service status in Plymouth, England

No problems detected

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenSym
    Darren Symons (@DarrenSym) reported

    @Hyperoptic Are there any outage issues? Iโ€™m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

  • PhilMyers53
    ๐™‹๐™๐™ž๐™ก ๐™ˆ๐™ฎ๐™š๐™ง๐™จ (@PhilMyers53) reported

    @Hyperoptic Complaint logged with OFCOM

  • chrisbrowndog
    Chris Brown (@chrisbrowndog) reported

    @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

  • matttrighetti
    Mattia Righetti (@matttrighetti) reported

    @Hyperoptic all good? Service has been down for hours now

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    Thought it wouldnโ€™t last. Service is now down again! @Hyperoptic @donedgley1

  • NRManc
    Neil (@NRManc) reported

    Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which canโ€™t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • justforumrah
    Tia (@justforumrah) reported

    @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.

  • mariucha77
    M. (@mariucha77) reported

    @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.

  • tomcoady
    Tom Coady (@tomcoady) reported

    @Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and ๐Ÿชช verification. Would it be possible to provide an email address instead?