Hyperoptic outages and service status in Plymouth, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Plymouth, England
The most recent Hyperoptic outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 2 months ago |
|
Plymouth
|
Wi-fi | 1 year ago |
|
Plymouth
|
Internet | 1 year ago |
|
Plymouth
|
Total Blackout | 2 years ago |
|
Plymouth
|
Internet | 2 years ago |
|
Plymouth
|
Wi-fi | 3 years ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Haych (@haych13_) reportedSeriously @Hyperoptic Three days in a row the Internet has gone off. This is ridiculous, I want some compensation or something, this cannot continue. How can service be THIS BAD?!
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Dave (@DaveeeeA) reported@Hyperoptic no service, day 2, can't get through to you, worst company ever. This will be your typical reply, DM us. Don't go with this company!
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Ankit Soni (@ankitsoni89) reported@Hyperoptic what’s with the outage going on in central London? Customer service claims there’s an outage says they can’t do anything but your website says there’s no outage? WTF?! #badcustomerservice #unknowns #switch time to @Switch
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K🪿 (@Defrauded_Youth) reported@Hyperoptic How can you justify offering new customers (via comparison sites) broadband at £12-£26 PCM but want me to renew as an existing loyal customer at £30-£35 PCM?! That’s daylight robbery. Already spoken to your agents but no reasoning with them. I am not impressed. 😡
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Haych (@haych13_) reportedOver 5 hours and still down, no ETA on a fix. Come on @Hyperoptic, do better.
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Alison Johnson (@alisonjyoga) reported@Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service
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Donna (@DonnaMoakes) reported@_tillymae_ @Hyperoptic Had no service for days - will ho out if business soon no doubt especially since the debts last year the restructuring clearly is failing
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Marian (@Maria59914) reported@Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.
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Gurpal Sindhar (@GurpalSindhar) reported@virginmedia broadband issues several times over the last few weeks, random outages and the app shows no issue with services. Really poor from Virgin. @Hyperoptic @CommunityFibre when are you coming to Hounslow?? We need alternative providers!
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Vsky_B (@Vsky_GNR) reported@MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month for old phone line technology