Hyperoptic Outage Report in Plymouth, England
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The latest reports from users having issues in Plymouth come from postal codes PL4.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Plymouth, England
The most recent Hyperoptic outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Total Blackout | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Shukran Ali
(@ShukranAli16) reported
@Hyperoptic Been waiting for ages no one is resolving my issue
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l
(@_laura_o_0) reported
@Hyperoptic can you explain why your customer service on a Friday and weekend is so diabolical? Waiting 40 minutes on webchat to speak to someone and still on hold on the phone waiting to speak to someone for nearly an hour now. Absolute joke!
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CustomerServiceTruth
(@truthtellerGB) reported
@HyperopticCS @Hyperoptic we are experiencing intermittent slow internet or lost of connection int eh entire building (200 flats) for the past weeks. We had your service for three year with never an issue. Clearly something is wrong. Any report of issues in CR0 area?
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Dennis Runz
(@dennisrunz) reported
@HyperopticCS I’ve contacted customer service multiple times but Hyperoptic refuse to provide any useful information whatsoever. No transparency. Things that get “escalated” just hit a dead end with no response.
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Premjit Singh
(@HayerCRM) reported
@Hyperoptic when I ordered broadband, I was promised that service will be activated in few minutes but after 3 days and long calls I’m yet to get a clear answer. I need know what is happening so that I can switch if I need to. It is important for my work. #poorcustomerservice
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Asad Feroz
(@aferoz007) reported
@awakenedyogi19 @Hyperoptic I agreed, waited more than 1 hour on phone than received extremely bad customer service from @Hyperoptic still no sign of service restoration after 6 days you’re definitely different from other professional providers
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Ellis Crawford
(@DrEllisCrawford) reported
@Hyperoptic Hi @Hyperoptic - your engineers, while installing new cabling, damaged the water supply to my home and we've been left without hot water, and have a potentially damaged boiler, due to attempts of your engineers to fix things. Complaint in with Hyperoptic.
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ella senior
(@edenton21) reported
@Hyperoptic @HyperopticCS my central london flat has had no wifi at all all day. please help
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LBRGamer
(@lbrgamer_twitch) reported
@HyperopticCS @Hyperoptic It’s coming to a point where after 9 days with no internet and still issues I may aswell switch.
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Lee Jones
(@thisleejones) reported
@HyperopticCS @Hyperoptic I’ve been trying to raise a complaint since end of August. Your support system appears broken entirely. Please could you assist?