Hyperoptic

Hyperoptic Outage Report in Edinburgh, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Edinburgh, Scotland 12/15/2024 01:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Oluwxfemi Ragnar Lothbrok (@Oluwxfemi) reported

    @Hyperoptic why’s my internet down please??

  • aradonn2 john (@aradonn2) reported

    @Hyperoptic I wished I could get your service where I live

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @MissDemeanor07 @Plusnet @Hyperoptic There was an outage of all emails for 33 hours, to 7am this morning, since then they have been intermittent and they are doing more work overnight. I expect it will be "normal" by Sunday maybe? It's only email, not BB/phone etc

  • TomPascoe_ Tom Pascoe (@TomPascoe_) reported

    @Hyperoptic Unfortunately I can’t spend £500 on Black Friday because due to my landlord selling the property you’re charging me that much to terminate a service I can’t use. 💩

  • swagatsourav Swagat Sourav (@swagatsourav) reported

    @virginmedia It’s not about being unhappy , it’s the manner in which the whole issue is being dealt past a week now. Looks like VM is more interested in closing tickets rather than putting permanent fixes. Can’t wait for provider’s like @Hyperoptic & @CommunityFibre in the area

  • natsunoyuuutsu Everlasting Snow (@natsunoyuuutsu) reported

    @HyperopticCS @Hyperoptic Can you check messages please? Are you saying you can’t solve bad connection to overseas websites unless I switch ISP?

  • zuzakistan zuzak (@zuzakistan) reported

    whoops BT Openreach arriving tomorrow to install my @AAISP gfast just realised my building is wired for 1Gbps hyperoptic but it's probably too late to cancel without a hefty openreach fee

  • jgladwin7 Joel Gladwin (@jgladwin7) reported

    @Hyperoptic Is there any reason why my internet speed has been so bad recently? Just ran a test and it's 7.3 Mbps down and 50.1 Mbps up. It's been awful for a few weeks now!

  • susanalsafizzle Susan Al-Safadi (@susanalsafizzle) reported

    @Hyperoptic our broadband went down over 48 hours ago. Your customer service has been of no help. Really enjoyed leaving Virgin Media for you but it seems your service is the same.

  • tomehoban Tommy Hoban (@tomehoban) reported

    @Hyperoptic how do i contact you with regards to broadband service?