Hyperoptic Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Live Outage Map Near Edinburgh, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Dawson
(@guthearthead) reported
@Hyperoptic @HyperopticCS installed stage 1 @ property, promising stage 2 in days - then you suspend stage 2 and will not have dialogue with us re completion. We now have no internet. Fraudulent and irresponsible action. Terrible cus service. Can someone in ur Org pls fix this?
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Sophia
(@sophiaranting) reported
and now Whatsapp not working, @Meta did you catch whatever @Hyperoptic has today, or is it the other way around?
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Soundwave
(@SoundwaveXI) reported
@hibernoanglais @bt_uk @Hyperoptic I see nothing but negative posts around Hyperoptic and their service, despite offering a really attractive package. Their service area is also tiny. Worth some research.
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Stephen George
(@stephenmgeorge) reported
@Hyperoptic it is literally impossible to speak to you. Awful service.
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TSousaPereira
(@TSousaPereira) reported
@Hyperoptic I am also facing the same. Two days without internet. Talked with you guys yesterday and an engineer was supposed to be solving the issue around 4pm yesterday, but it is still down. Any updates? (NW10 zone)
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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abdulaziz
(@essam19891) reported
@Hyperoptic Three weeks ago, the internet was down, and we contacted your company and they said we will send a broadband, and now a week, and the broadband has not been sent, and I am a student, and I could not study, and the problem was not resolved. What should I do.
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HyperopticCS
(@HyperopticCS) reported
@WP5150 @GavPercyPhoto @Hyperoptic Hi, sorry for the inconvenience. The engineer will be there around 20:30 to fix the fault. Thank you for your patience!
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Gavin Percy
(@GavPercyPhoto) reported
@Hyperoptic we’ve lost internet at RG30 1ES. Any connection issues in the area that you’re aware of?
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Sriram Sivaraman
(@ssriram7) reported
@Hyperoptic - Really let down by you guys as you could not send an engineer for the internet outage at LS2. It’s been an entire day without internet.I have been calling the whole day. Baffles me that none of your engineers even attempted to visit the property. Poor Service!!!