Hyperoptic Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Total Blackout (14%)
-
Wi-fi (10%)
-
E-mail (2%)
-
Phone (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Mikeybob (@brudermike) reported from Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
-
Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland
@HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?
-
Mikeybob (@brudermike) reported from Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
-
Mikeybob (@brudermike) reported from Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
-
Mikeybob (@brudermike) reported from Edinburgh, Scotland
God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
HyperopticCS (@HyperopticCS) reported
@Janet4tlc @Hyperoptic We can assure you that we have no intention of providing any misinformation, and the engineer who visited the site today sadly couldn't proceed with the installation. We've emailed you with more details on this, and you can also feel free to DM us for any further help.
-
MBoy (@metaboy1212) reported
@HyperopticCS @Hyperoptic You are sad ? What makes an engineer not available for 10 days ? You telling me everytime I have a problem with you guys that is marked Urgent is gonna take 10 days ?!
-
Amir (@aamirius69) reported
@_TheLast0ne Hyperoptic are great, kept their prices constant despite everything else rising, always been 100% service level for me. No complaints
-
HyperopticCS (@HyperopticCS) reported
@metaboy1212 @Hyperoptic We are sad to hear you will be so long without the service. :( As you have an open complaint ticket for the visit, please feel free to request updates on it. Our customer relations specialist will everything on its end to find the earliest available date for you.
-
Price is Right (@sarcasm_addict) reported
@Hyperoptic when are you coming to all the Nottingham? getting fed up of overpriced, shocking customer service and little to no competition in the area.
-
Day of Judgment (@thebionicbarbie) reported
@Jessica36091162 @Hyperoptic Same here! Did they ever fix yours?
-
💥😈💥 (@metaboy1212) reported
@Hyperoptic waited 2/3 weeks for installation only to find out that the cable leading to my flat its damaged and there is probably a problem in the DP Box! Couldn’t check that before ? Now we need to get another team out since these guys are a diff dept !! What a way to start !
-
Traumerei (@Im_From_Vietnam) reported
@Hyperoptic come on, an entire day without the WiFi being fixed, when will this problem be resolved??
-
Robbers (@Foxxy1229) reported
@Hyperoptic who would of thought the fastest internet provider can’t even keep a electric meter topped up, been down for over a day for the second time this week. Totally not acceptable!
-
Tom (@TomXFD) reported
@Dannn0401 @virginmedia @Hyperoptic When it worked, it worked just fine, fast and pretty stable. But when there was an outage they took all day to fix it and the communication is simply woeful. No advance notice of scheduled maintenance. Sometimes they sent text messages for unexpected outages but typically…