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Hyperoptic

Hyperoptic outages and service status in Edinburgh, Scotland

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • 67% Internet (67%)
  • 33% E-mail (33%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 .

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Hyperoptic outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh E-mail 23 days ago
Edinburgh Internet 23 days ago
Edinburgh Internet 23 days ago
Edinburgh Internet 2 months ago
Edinburgh Wi-fi 3 months ago
Edinburgh Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • EdinPTLect
    Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland

    @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • thinkbroadband
    thinkbroadband.com (@thinkbroadband) reported

    @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

  • NozzaOneHand
    NozzaOneHand (@NozzaOneHand) reported

    I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

  • Tkachuk_science
    Konstantin Tkachuk (@Tkachuk_science) reported

    @Hyperoptic Hey folks, Your internet is not working tonight

  • CicomoNosca
    Shivers (@CicomoNosca) reported

    @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

  • tv_bonkers41301
    Real Bonkers Tv (@tv_bonkers41301) reported

    @_JoshBillings @Hyperoptic One of the worst phone providers

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • Ry0hitan
    babycakes (@Ry0hitan) reported

    @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

  • SanchoMagnifico
    SanchoMagnifico (@SanchoMagnifico) reported

    @LucieGutfreund @Hyperoptic If you log into your account you can see then. The issue is they give zero idea of when it will be back up.

  • Imaan_Ahmed
    Imaan Ahmed (@Imaan_Ahmed) reported

    @Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic

  • cedarmaster
    Sean Geraghty (@cedarmaster) reported

    @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.