Hyperoptic outages and service status in Batley, England

Problems in the last 24 hours in Batley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Batley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Batley, England

The most recent Hyperoptic outage reports came from the following cities: Bradford, and Halifax.

City	Problem Type	Report Time
Bradford	Internet	16 days ago
Halifax	Internet	21 days ago
Halifax	Internet	1 month ago
Bradford	Wi-fi	3 months ago
Batley	Internet	3 months ago
Normanton	Internet	3 months ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  farah (@Farah54894793) reported 4 minutes ago

  @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them

• 
  George Pericleous (@GeorgiePeri) reported 6 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  Unnat (@unnat_619) reported 7 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  Matt Newman (@M_Newman10) reported 10 minutes ago

  Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

• 
  EternalJay (@TheEternalJay) reported 11 minutes ago

  @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

• 
  🏳️‍🌈 Barrie (@jammach) reported 12 minutes ago

  @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.

• 
  DS♟️ (@Carefree_WDS) reported 13 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

• 
  neil gorringe (@hopper70) reported 13 minutes ago

  @TomThornhill_2 @Hyperoptic On our street Hyperoptic seems to be working for some houses but down for others, so guess it’s quite random

• 
  Mabs Ahmed (@Mabs79) reported 16 minutes ago

  @londoncolly @Hyperoptic I am a @hyperoptic user been down since sat am. Am in SE London. Can't get through to them so frustrating

• 
  Liverpool1207 (@Liverpool1207) reported 21 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic