Hyperoptic outages and service status in Batley, England

Problems in the last 24 hours in Batley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Batley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Batley, England

The most recent Hyperoptic outage reports came from the following cities: Batley, Normanton, Barnsley, Leeds, and Wakefield.

City	Problem Type	Report Time
Batley	Internet	4 days ago
Normanton	Internet	11 days ago
Normanton	Total Blackout	16 days ago
Barnsley	Internet	27 days ago
Leeds	Internet	1 month ago
Normanton	Internet	1 month ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Younghusband (@nenamewilldo) reported 2 minutes ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  David Nicholls (@replicants) reported 3 minutes ago

  @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

• 
  Stu (@subzee_) reported 5 minutes ago

  Hyperoptic is down 👍

• 
  Graham Hesketh (@Hesketh_GD) reported 5 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  T (@t0pe_t) reported 6 minutes ago

  Hyperoptic smh Fix up

• 
  Nicky Hill (@nickyjanehill) reported 14 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  Kurt Robson (@KurtRobsonn) reported 18 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

• 
  Paul Thompson (@tommo_68) reported 18 minutes ago

  @Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them

• 
  Don Edgley (@donedgley1) reported 19 minutes ago

  @lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 23 minutes ago

  @MoneySavingExp Been with @Hyperoptic for 7 years, loyal to a fault yet my charges go up every year while I see new customers only pay less than half for exactly same service. Appalling. There needs to be legislation to stop this inequity, deeply unfair & greedy. Complaining gets nowhere either