Hyperoptic Outage Report in Batley, Kirklees, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Batley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Batley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (73%)
- Wi-fi (16%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Batley, England
The most recent Hyperoptic outage reports came from the following cities: Huddersfield, and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield
|
Internet | 1 month ago |
|
Batley
|
Internet | 2 months ago |
|
Halifax
|
Internet | 2 months ago |
|
Bradford
|
Internet | 2 months ago |
|
Bradford
|
Internet | 3 months ago |
|
Batley
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ellis Crawford (@DrEllisCrawford) reportedI'm off to Cambridge for work but our bathroom is still without water. @Hyperoptic and their contractor, Pioneer, seem more interested in arguing over whose fault it is, and that I refer to that correctly, rather than fixing the issue. Having to arrange all call outs myself.
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Norman Lockley (@NormanLockley) reportedHey, @HyperopticCS I submitted a support query through my account on the Hyperoptic website over 2 weeks ago. No response/acknowledgement. Has that support channel been closed?
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Kaja Gjessing-Baker (@baker_kaja) reported@Hyperoptic You are officially the worst provider with the worst sales team. As a potential new customer, I am unable to get help with getting your services installed. Your support team don't respond to emails. It's as though you don't want or need new customers. Unbelievable!
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JitanEDM (@JitanEDM) reported@HyperopticCS @Hyperoptic @virginmedia All while I am getting 0 service!! And have just been billed!!
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Christian Sanderson (@Christian_sand) reported@Hyperoptic Gold standard service, you are jokers, 8+ days for an engineer to fix an issue, 9 internet outages in 8 weeks, are you sure about this! #jokers #shocking
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Valentino (@Valentino0555) reported@Hyperoptic it’s been over 24hours and still not fixed! I’m seriously considering already leaving your company due to this poor customer service. You stated someone has come but not gained access?! There was onsite builder and site management. I work from home 😤
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Lee Jones (@thisleejones) reported@HyperopticCS You customer satisfaction team are anything but satisfying. They aren’t reply to emails, which is the overall concern, additionally you had the 10 business days requested and are yet to report back. You miss the point, @Hyperoptic give #poorcustomerservice and #poorcustomerxp
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Wonkish (@captainwonkish) reported@HyperopticCS @Xbox (Yes it's just the Xbox that has slow downloads, no this isn't a new issue, and "directly" means Hyperoptic Ethernet port -> Xbox, no router involved)
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JitanEDM (@JitanEDM) reportedI’m told 24/7 support, then when I ask about it they say “the team involved in the support needed doesn’t work 24/7” then why the hell are you advertising 24/7 support. @Hyperoptic @ASA_UK #Misleading #NoSupport #KillMeNow
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Jesús Bracamonte (@JesusFr) reported@HyperopticCS @Hyperoptic Oh wow, so you are saying that because I have a complaint open I will be unable to get support and updates on my case? I do not see this reflected on your Complaints Code of Practice. Please clarify where this is stipulated.