Hyperoptic Outage in Slough, England

@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

If you need a reliable internet connection AVOID @Hyperoptic 7 days of no connection then they send someone to the property who can’t fix the issue. No internet means no work means no pay. Merry Christmas

@HyperopticCS is hyperoptic connection down again? Pls advise what’s the issue

@ShowanW @Dachsjaeger @Xbox There's a bit of mix and match between software bugs and server capping. It has never been clear to me what the ideal setup is...my home never receives more than 364Mbps on Xbox but goes up to 600Mbps on Microsoft Store on PC. I'm in the UK with Hyperoptic.

@Hyperoptic Hi please fix your website for access on ipads. As the pop up privacy policy has not been optimised for ipads so cannot access the website due to the pop-up taking on the entire screen.

My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭

@Hyperoptic @HyperopticCS is there an issue with hyperoptic in London, stanmore area? My download speeds are 1mbps ... Status page says green. I've restarted the router as well but still no good.. can you check please?

@Hyperoptic any reason our internet is down in Woking? When are we back online??

@Hyperoptic I just closed down my account with you guys as I’m moving house next week. I was sad when I learned you don’t serve my new location as I’ve enjoyed a fast and reliable product for over 3 years… 1/3

@Hyperoptic Internet down in London SE. Its been 4 hours, can we have an update? This is the second time this year and I've never had an issue with BT. 🤔

@Hyperoptic My wifi is down and I can’t log into my account. Can anyone help?!