Hyperoptic Outage Report in Newcastle upon Tyne, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Furniss
(@samuelfurniss) reported
@Hyperoptic can we get an actual update of what is happening with the service in SM4? Been out since Sunday morning!
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Matthew Thompson
(@M_at) reported
from
Salford, England
Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.
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T-bag
(@Chavapa_99) reported
@virginmedia it actually baffles me how you are still active as a company. Your service is terrible, your customers are leaving and now that @Hyperoptic and @CommunityFibre are here, I am just counting the days they are available in my area. Virgin Do Better!
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Ragnar Lothbrok
(@Oluwxfemi) reported
@Hyperoptic your internet goes down far too often! Kmt
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VERA ROCHA
(@vera_rocha) reported
@Hyperoptic so disappointed with this company. Huge lack of information between Engeneer and the customer service. I was told that my apartment is unserviceable while the whole building has Hyperoptic.
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Aufar
(@alaksana96) reported
@Hyperoptic @HyperopticCS One of your engineers was digging up the cables in SE1 and now I have no internet in the house. I spoke to the engineer and they said that no damage to the wires should have occurred, but I still dont have internet
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Gaurav
(@gaurav_sr13) reported
@HyperopticCS @HyperopticCEO It seems the support shift got over for today after 7:45 pm , so no response my direct messages. I will keep this thread alive till my issue is not resolved. #hyperoptic #nobroadband
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HyperopticCS
(@HyperopticCS) reported
@Uklawyer123 @freetoswitch @Hyperoptic 1/2 While we'd love to help, in our T&C we state that we guarantee service at the address where the account is opened. We can't guarantee that we can provide our services at other addresses in case you decide to move during the commitment period.
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Ben
(@screeberagh) reported
@HannahAlOthman Depends on what kind of connection (e.g. is it BT "full fibre"?). Virgin can oversubscribe leading to slower speeds at peak times (but can be a problem with anyone). If BT are offering ~60 Mbps or less try Virgin? In Manc worth check for local fibre first (e.g. hyperoptic, brsk)
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DEMIGOD_ROB
(@DEMIGOD_ROB) reported
@Hyperoptic @Hyperoptic internet is down again in the N7 area of London. Can you confirm what the problem is and when this will be resolved?