Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 12/30/2025 06:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveHeskey18 Steve (@SteveHeskey18) reported

    @Hyperoptic @HyperopticCS thinking it is okay to not fix an issue caused by your faulty cables for 9 days when wifi is pretty much essential is embarrassing

  • tamalonline Tamal Bhattacharya (@tamalonline) reported

    @Hyperoptic @HyperopticBuild @HyperopticCS I have dropped an email regarding your Automatic Compensation (req id 1776755). Please check and revert. And at least do this in time and better than your internet service

  • RebeccaFarhall surrenderdorothy🏳️‍🌈 (@RebeccaFarhall) reported

    @Hyperoptic @HyperopticCS hi we are having problems with the internet in Eat London. Are there any problems?

  • Amorious__Works Amorious Security Engineer (@Amorious__Works) reported

    Ladies and gentlemen if you Wondering why broadband is in a poor state these days this is exactly the reason why This was installed by hyperoptic I can definitely tell there was two teams that worked on this looking at the back of the cabinets insulation we should call that team

  • OutofContextBe3 No Context Being Human (@OutofContextBe3) reported

    Currently being driven insane by intermittent @Hyperoptic internet signal…😐 can’t stream anything….

  • benrider benrider (@benrider) reported

    @HyperopticCS I believe previous resident used an internal fibre converter. There's no Hyperoptic socket. Please help! Yesterday's customer service was poor.

  • goron59 A.Mill… (@goron59) reported

    @Hyperoptic Zero stars at the moment. No service at all.

  • philwelsch Phil Welsch (@philwelsch) reported

    @Hyperoptic @HyperopticCS Great job managing to get an outage in Leamington right before the weekend and then not bothering to fix it, because according to customer service you can’t send engineers on the weekend (I guess being on-call doesnt exist?)

  • IciNandou Gaetan (@IciNandou) reported

    @Hyperoptic @HyperopticCS Spoke to support about an issue with my #Hyperoptic router. Technical issue with the firewall. Nobody was trained to help.

  • Nick_Q22 Nick Quinn (@Nick_Q22) reported

    I think I honestly may have had the worst customer service experience with @HyperopticCS @Hyperoptic 👀👀👀