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Hyperoptic Outage Report in Newcastle upon Tyne, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98 .

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 5 days ago
Newcastle upon Tyne Internet 9 months ago
Newcastle upon Tyne Internet 1 year ago
Sunderland Wi-fi 1 year ago
Gateshead Total Blackout 1 year ago
Newcastle upon Tyne Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • simon_wookey
    Simon Wookey 🇪🇪🇨🇦/🇫🇷🇬🇧 (@simon_wookey) reported

    @Hyperoptic Why go slow when you can go fast

  • jrtangen
    The Real JT 💙 (@jrtangen) reported

    @Hyperoptic After years of terrible BT lines Hyperoptic came to the rescue. It is faster, more reliable and less expensive!

  • tomutomubouzu
    Tom Dowland (@tomutomubouzu) reported

    @Hyperoptic Best speed, service and customer service I've ever had!

  • onioniste
    The Unionist (@onioniste) reported

    @Hyperoptic I switched to hyper optic as I needed a reliable broadband connection since being disappointed with other providers. Since I’ve switched only one have I had a connection problem. The team answered in 5 mins and resolved it super fast. #10YearsOfHyperoptic

  • rungtara
    Rashmi Rungta (@rungtara) reported

    @Hyperoptic Good customer service and reliable speed !! Cant go back to normal now ...

  • Carl79209433
    Carl (@Carl79209433) reported

    @Hyperoptic competitively priced! no connectivity or drop out issue

  • Craig_404
    Craig (@Craig_404) reported

    @turna_music @Gianluca_Leo @Hyperoptic Same here! I can’t fault their service.

  • HotaruBlaze
    Phoenix (@HotaruBlaze) reported

    @HyperopticCS Will be moving in a month or two to another flat with hyperoptic, really wanted your £20/month for 1GB but offer timeframe is a struggle and cant just switch as the new place is still being decorated and need internet until then Anything you can do to help me out?

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • itismadame
    Monique Belle (@itismadame) reported

    @Hyperoptic Very reliable Internet service with hardly any disruptions and issues.