Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 10/12/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JitanEDM @Hyperoptic @ChooseUK Hi Jitan! Over the weekend, we offered 24/7 support over the phone and email. However, if you weren't able to reach out to us, not to worry, we are here for assistance and we will write to you in the DM.

  • JitanEDM JitanEDM (@JitanEDM) reported

    So it seems @Hyperoptic have all the time in the world to respond to people complaining about @virginmedia but won’t do anything to fix their widespread issues and just close their live chat down instead and have no one answer the 24/7 support tickets or calls.

  • madingod James Raja (@madingod) reported

    @HyperopticCS @Hyperoptic The main problem is you're not admitting the widespread issue and delay in fixing the issue. When you have atleast 100+ customers impacted try to provide proper update and ETA.

  • madingod James Raja (@madingod) reported

    @Hyperoptic @HyperopticCS There is internet outage in G31 since last night. No proper update on when the service will be restored? Any update? #GLASGOW

  • Isidwre Isidore (@Isidwre) reported

    @Hyperoptic I am currently using your service and your support is atrocious while the Internet regularly stops at least at my place. Do, very unhappy customer and cannot recommend you in any way. You used to be good though

  • t2emv Teemu (@t2emv) reported

    @HyperopticCS Baltimore Wharf E14 9FG Hyperoptic internet not working - please fix ASAP!

  • JSNxsus Nx-Sussybaka (@JSNxsus) reported

    HyperOptic might be the most **** internet provider there is out there.

  • Beatdownbrown Li (@Beatdownbrown) reported

    @Hyperoptic central brum Wi-Fi down???

  • zoltankjr Zoltan Kiss (@zoltankjr) reported

    @Hyperoptic Service installation date 6 September 2022, still no service. Any plans to fix this?

  • JesusFr Jesús Bracamonte (@JesusFr) reported

    @HyperopticCS Whats the SLA for social media support requests @Hyperoptic?