Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 12/23/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • weetrixx ✍🏽 (@weetrixx) reported

    OMG @Hyperoptic YOURE *************** INTERNET HAS BEEN DOWN FOR 26HRS WTF

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @nt00444 @Hyperoptic (cont.) your due compensation for the downtime of your service paid out to you in a form of a refund even if you were to cancel the service with us.

  • alphapetergamma AlphaPeterGamma (@alphapetergamma) reported

    @Hyperoptic my internet has been down for about 9 hours. What gives?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @babagana_ @Hyperoptic We are aware of a widespread issue affecting multiple areas and our customers, and we have been informed it is due to a third-party data center failure. We are actively working on resolving this as soon as possible, and we are thankful for your patience!

  • Matthew15261335 Matthew Williams (@Matthew15261335) reported

    @Hyperoptic I tried. Hyperoptic failed on set up so I had to cancel and now won't install because that installation is not complete. All I'm getting are "Computer says no" type answers.

  • mason63119516 mason (@mason63119516) reported

    @HyperopticCS the network has been down since Wednesday noon time, your staff said will try to get it fixed by end of yesterday and nothing have happened. I wonder will @Hyperoptic allows their office running without network for 3 working days?

  • cyberdyd Notreal (@cyberdyd) reported

    @HyperopticCS The internet has been down since Saturday in E14. How on earth is it possible? What kind of sick joke is this? I am working from home and I assume you won't pay me back the money I'll lose for NOT working. #hyperoptic #nointernet

  • nt00444 NT (@nt00444) reported

    @HyperopticCS @Hyperoptic 11 days. No internet. No updates. Nobody cares. Worst service from an ISP I’ve experienced. It feels as though you’re hoping I cancel the service to avoid trying to fix it (whatever it is?!) and avoid paying compensation.

  • benhubbard434 ben (@benhubbard434) reported

    @Hyperoptic how long until your restore service? It’s been 4 hours now

  • RuxandraDragne RuxDR (@RuxandraDragne) reported

    @Hyperoptic there is an outage in east london since yesterday morning, whats going on? #hyperoptic #eastlondon #outage