Hyperoptic Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (78%)
-
Total Blackout (12%)
-
Wi-fi (7%)
-
E-mail (2%)
-
Phone (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Wi-fi | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
james rawcliffe
(@jamesrawcliffe9) reported
@lionheartx10 @Hyperoptic Wait till it breaks no internet in se1 for 5 days well done hyperoptic for rubbish customer service and no repair
-
Wasim K.
(@MarbleCoffee23) reported
@dzestina_j Looooky loooky, hyperoptic what? My potatoe WiFi don’t look too bad now does it 🥸
-
Places for People
(@placesforpeople) reported
"What are the localised issues in #communities, what resources do we as a business have available, and what do we need to do to make sure our customers take up the opportunities we provide? It isn’t just about giving them a device." - James Prowse, @Hyperoptic #Housing2022
-
Richard Gross
(@rajeitltd) reported
@hyperopticceo Dana how hard is it for your company to get an engineer to sort the issue. What a shambolic company. #hyperoptic #hyperopticareuseless
-
james rawcliffe
(@jamesrawcliffe9) reported
@gthhart21 @Hyperoptic @KeepmoatHomes Go bt hyperoptic customer service and repair service is a disgrace been waiting 5 days for internet to be fixed !
-
james rawcliffe
(@jamesrawcliffe9) reported
@nachiketin @Hyperoptic Join someone else customer service terrible when outage . Se1 so Fay 5 days and counting
-
james rawcliffe
(@jamesrawcliffe9) reported
@gman123z @HyperopticCS Hyperoptic customer service a disgrace , lies and misleading info given every time , my partner fuming 5 days no internet! It’s disgusting should allow to leave for free
-
BG
(@BgBlue92) reported
@Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with
-
Tom Coady
(@tomcoady) reported
@Hyperoptic Please let me know when service is restored to BN12FQ
-
Richard Gross
(@rajeitltd) reported
@hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.