Hyperoptic Outage Report in Newcastle upon Tyne, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Stern Pissarro Gallery
(@SternPissarro) reported
We are a gallery in London and have been without Wi-Fi for two weeks due to @Hyperoptic. Without connection we cannot function as a business. I advise anyone using @hyperoptic to reconsider. Very poor attempts to resolve the issue. #hyperoptic #avoid #WiFi
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Dania
(@dan_soe) reported
from
Worcester Park, England
Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
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Will Nutland
(@DrWillN) reported
Still no functioning internet from @Hyperoptic @HyperopticCS. Appalling service. Terrible customer service. Broken promises from managers to fix the issues. No communication between teams. 01/10 for this company.
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Breid O'Brien
(@breidobrien) reported
@Hyperoptic What’s happening in West London. No internet service since Friday. With wfh now the norm, I’m sure this is a critical incident for many - unimpressive service in terms of downtime management, no proactive customer communication.
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Abi Giles 🏳️⚧⚧♀️
(@abigiles21) reported
@Felix_F_Fern Hyperoptic have been good. Really good customer service and reliable
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Joe
(@joekemon20) reported
@Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you
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Lady Forshaw (Save our NHS 💙)
(@CazzyRNF) reported
@Hyperoptic outage here since 5:30am today, no further updates: I’m using mobile data, but even so, I can’t even log onto my account to check. Can you offer any updates please? Altrincham area.
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Mark F. Grogan | Atari ST | 16BiT Creative®
(@MarkFGrogan) reported
Got a HyperOptic installation at mine tommorow afternoon, twice the speed for half the cost of what I'm paying with Talk Talk. That's what it's all about these days - getting a better service for less money . .
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Jamie
(@Jamieonthisday) reported
@ByJamesJones @TalkTalk I would say I’m surprised… I paid more for BT. Better customer service, can actually speak to them, too but when I moved went with Hyperoptic. Easy to talk to as well.