Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 02/18/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 1henryw Henry Walter (@1henryw) reported

    @Hyperoptic I have no Internet in the hounslow area. I need Internet for work. Can you tell me what the issue is please?

  • Xanyar Xanyar Kamangar (@Xanyar) reported

    @Ofcom what's going on? @virginmedia cable internet is off for at least 20hrs (their current estimate), @Hyperoptic doesn't answer customer calls and sets site visits months away. Is this the level of service you have set for for UK in 2022? #shocking #regulator #CustomerService

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @Ofcom How on earth did you rate hyperoptic as good their service is bad and disgusting

  • SRElectricalse1 S.R.I BUILDING CONST (@SRElectricalse1) reported

    @HyperopticCS @Hyperoptic @HyperopticBuild bad experience. Laying.don’t recommend -0 of 10

  • replytomorons BarkingMonkey (@replytomorons) reported

    @Hyperoptic been down for 4 hours in London. What's occurring?

  • ayoubn07 Ayoub Nassiri (@ayoubn07) reported

    @HyperopticCS Hyperoptic confirmed that there was an outage caused by a hardware failure. To be quite honest, your network has been absolutely great ever since I became a customer several years ago. However, I’m noticing a trend of regular outages though your prices have been increasing YoY.

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @HyperopticCS you didn't help me at all, why are you even operating @Ofcom you need to do your job properly and take action against hyperoptic for their behaviour

  • MarkTheTriplet Mark (@MarkTheTriplet) reported

    @HyperopticCS Hi, im having issues with playing games online on the Xbox when the other players also have Hyperoptic broadband. It complains about NAT issues and its fine with others who do not have Hyperoptic broadband.

  • jfsignorelli jfs (@jfsignorelli) reported

    @Ofcom @Hyperoptic hyperoptic literallly hasn’t worked in 2 full days. No one does ****. No one helps.

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic Your customer service is so bad I had no internet for 8 days and they treated me real bad and now you don't even respond, shame on you