Hyperoptic Outage Report in Newcastle upon Tyne, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
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Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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paul orkin
(@paul_orkin) reported
@Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!
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It's me, John
(@johnrahers) reported
Whole day of work wasted today thanks to @Hyperoptic engineer refusing to do the work he was booked in to do. Despite all the other engineers in my neighbours’ flats doing it correctly. Help please @Hyperoptic, not impressed losing a day’s money for this terrible service.
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Mika Sharma
(@MikaSharma7) reported
@FPL__Raptor @Hyperoptic Feel free to vent about life more often Ross, esp. if the off-season, we are here for support! Internet companies can be annoying to deal with. I'm sorry for the inconvenience.
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paul orkin
(@paul_orkin) reported
@Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!
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Simon Menneer
(@WindyinSancreed) reported
@Hyperoptic Planned maintenance 9-1 today in St George's Wharf. 6 hours later and it still doesn't work and your customer support is clueless. An update would be appreciated.
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Pasty
(@pastyw6) reported
@Hyperoptic I’ve been at position one of your phone queue for over 20 minutes now with “an estimated wait time of 3 minutes”. Is there any chance of someone picking up?? When did HyperOptic get this bad????
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ch0sen
(@ch0senlmao) reported
@HANCXCK @jxsha1 @NAAAYIL hyperoptic the G’s. been with them a year now, and been down once and for only 20 minutes. never going back to virgin
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karim
(@karim46665438) reported
Can someone in @Hyperoptic pls explain why their service is so bad and 2 engineers don’t even know how to make the system work. I don’t recommend at all
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kevin taylor
(@daxx2009) reported
@FPL__Raptor @Hyperoptic Hi Ross been with the same company 5 years and never had one issue, customer service been very good too
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OneTheDonDada
(@OneTheDonDada) reported
@FPL__Raptor @Hyperoptic How come you chose to go with that service rather than like EE fibre? Is that the only option you have in the apartment block or something?