Hyperoptic Outage Report in Newcastle upon Tyne, England
Why is my Hyperoptic service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 9 months ago |
|
Newcastle upon Tyne
|
Internet | 11 months ago |
|
Sunderland
|
Wi-fi | 11 months ago |
|
Gateshead
|
Total Blackout | 11 months ago |
|
Newcastle upon Tyne
|
Internet | 11 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Beatriz Barral (@BarralBea) reported@Hyperoptic we have been experiencing an outage since Friday and no change whatsoever due to access to the building... what is the status for today? How soon will this be resolved? We need wifi to work remotely !!
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HyperopticCS (@HyperopticCS) reported@Kyleyuu We truly are sorry, Kyle. For that reason, we also provide monthly rolling. We do offer the possibility of transferring the service to your new location free of charge, so if you are moving somewhere serviceable by Hyperoptic, we'd gladly transfer your service there!
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MCFC Latino (@MCFC__Latino) reported@StevenMcinerney @Hyperoptic Are you on 2.4 or 5 GHz network? Maybe you’re on 5 GHz and the laptop antenna doesn’t recognize the band, I’m not sure if the 2014 MacBooks have 5GHz connectivity, but the original PS4 doesn’t for example, and they both released in similar times, worth checking out, cheers
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Craig M (@Craig_M78) reported@monstroso @Hyperoptic They are very good. No issues at all.
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Steven (@StevenMcinerney) reportedWe've got a new @Hyperoptic router as we've upgraded our internet from 150 to 500mb. Nicola's laptop can't connect to that new router. If we switch back to the old router, it connects, but with old speeds. She's got a 2014 macbook air. Has anyone had a similar problem before?
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Peter Smith (@Egg_Chef) reported@DrNickHazel @Hyperoptic @HyperopticCS I had a similar horrible experience 3 years ago when there were 5 planned and one unplanned outages within 3 months so started monitoring my connection with UptimeRobot. In the intervening three years it has reported 0 seconds downtime (and yes, it is working). Not a bad record!
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Daniel Corriveau (@DanielCorriveau) reported@StevenMcinerney @Hyperoptic Had the same issue a few months back with our son's laptop...ended up buying him a new one. Solved the the wifi issue and he ended up with a much more current computer.
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JasonK (@JasonK47230171) reported@Hyperoptic Being forced to be a Virgin media customer is painful
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Kat 💚 (@_politicalkat) reported@HyperopticCS hi there - there seems to be an on-going issue with the hyperoptic internet in our flat and I can't get through to your team on the phone. would you be able to help?
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HyperopticCS (@HyperopticCS) reported@fwosar @LloydLabs @Hyperoptic While it is not ideal that it takes so much for the router to arrive, any LAN device can be connected to our socket and it should provide the service. We wouldn't be able to troubleshoot the connection, but it would work!