Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 01/02/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CHAYHO1 CHAYHO Christina Hughes-Onslow (@CHAYHO1) reported

    @HyperopticCS Once again my call has elicited no satisfaction other than a vague promise to contact me 'when the issue is resolved'. @hyperoptic could learn some lessons from @zeninternet customer service. April to November is not satisfactory

  • DEMIGOD_ROB DEMIGOD_ROB (@DEMIGOD_ROB) reported

    @Hyperoptic @Hyperoptic internet is down again in the N7 area of London. Can you confirm what the problem is and when this will be resolved?

  • SiddharthKShah Siddharth Shah (@SiddharthKShah) reported

    @HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS

  • Token_NZ TOKEN (@Token_NZ) reported

    Internet with @Hyperoptic went live on Monday, Thursday it is already down. Today is the first day I decided to work from home and this happens :/. Not ideal. At least the communication has been good. Constant updates on the situation.

  • DaveEV8 DaveEV (@DaveEV8) reported

    @slye @2nd_ellllectric @Hyperoptic Wonder why Spectrum is so slow where you are? I had been paying the same for 200/10 for a long time and they recently upped it to 300/10 for free. Still signed up for fiber that Ting is rolling out, though who knows when that'll arrive.

  • screeberagh Ben (@screeberagh) reported

    @HannahAlOthman Depends on what kind of connection (e.g. is it BT "full fibre"?). Virgin can oversubscribe leading to slower speeds at peak times (but can be a problem with anyone). If BT are offering ~60 Mbps or less try Virgin? In Manc worth check for local fibre first (e.g. hyperoptic, brsk)

  • courtesyrules Elle (@courtesyrules) reported

    @Hyperoptic #CustomerService I had appalling service when I opened an account a couple of weeks ago and cancelled it within an hour because they wouldn’t delay the start date to activate broadband.

  • froggyfoots Frog 🐸 (@froggyfoots) reported

    @jemmaphysics @Hyperoptic One month?! 😱 We're 10 days into waiting for our '15 minutes to set up' hyperoptic Internet in our new house and the customer service has been shocking We've given up and gone with EE!

  • dhuelsermann Dirk Huelsermann (@dhuelsermann) reported

    @Hyperoptic again internet down. Second time in two weeks. When will you get your stuff right ? #Battersea

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic internet down again :(