Hyperoptic Outage Report in Newcastle upon Tyne, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Places for People
(@placesforpeople) reported
"What are the localised issues in #communities, what resources do we as a business have available, and what do we need to do to make sure our customers take up the opportunities we provide? It isn’t just about giving them a device." - James Prowse, @Hyperoptic #Housing2022
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Cynthia
(@Me__Cynthia) reported
Sorry guys the stream just abruptly stopped. The @Hyperoptic having some outage so rip Internet. Will be back once the Internet is back up if its up not too late. Cheers
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Virch
(@virch) reported
Hi there, @SkyUK We are having a very disappointing experience with @HyperopticCS and @Hyperoptic and we'd like to know if there is anything you can do to help us.
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Simon
(@Leedsunitedfan) reported
@Hyperoptic Useless company, my neighbour next door has your service, yet your post code checker not working my address, no calls back, no comms at all. Now i am receiving emails stating "still working in your area". @CommunityFibre never let me down, and provide top class service in London.
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Andrew S
(@ASonabike) reported
@Hillingdon @Hyperoptic Will this include a landline phone service? Many full fibre services don't, which means being forced to pay for a mobile phone separately. Elderly social housing residents in particular may still prefer the simplicity of a fixed landline.
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Dennis
(@Dennis_Freeman) reported
@Hyperoptic hello, my router won’t connect to the internet for some reason, all the lights are green other than the internet one which is red. Any help please?
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Gawny7789 l Pirate Goomba ☠️🍄
(@Gawny7789) reported
@RiddasRinascita @StephMcBee Don’t think I can get toob but I will be looking at hyperoptic if I do switch. The problem is BT sport having all the champions league games.
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kunal
(@kunalgulati12) reported
On call waiting in a queue from last 45 mins to speak to an executive at @Hyperoptic . Speak of customer experience . Just hope now it’s toll free line . :-/
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Richard Gross
(@rajeitltd) reported
@HyperopticCS @Hyperoptic @HyperopticCEO No disrespect but you are a media person. If your support team wanted to, they have our contact details and could easily make contact. Even Nina in the complaints team doesn't communicate what is happening. All we hear is "hopefully soon". Pathetic really.
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JY🔴
(@_jyMVP) reported
@hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.