Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 11/21/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mattbasch Matt Basch (@mattbasch) reported

    Was excited for @Hyperoptic broadband, but after waiting 2 months and having 2 separate installs scheduled where no one turned up, I have no choice but to find another provider. I'm not going to take a 3rd day off of work for it to happen again. Horrible service.

  • megadaz Dazza (@megadaz) reported

    @Hyperoptic is the an internet outage in the rg12 area???

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 15 days since we requested for activation, service is not live yet.

  • M_at Matthew Thompson (@M_at) reported

    Complain to ISP about IPv6. Oh we can't suppoort 3rd party routers. Plug in ISP supplied kit instead. ISP Router fails to obtain DHCP lease. So I'm thinking that my kit is not the problem @Hyperoptic

  • aramjabbari Aram Jabbari (@aramjabbari) reported

    @cbhwood @Hyperoptic I’m pretty sure Comcast will throw a paper bag full of **** at my door whenever I finally move

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • EyUpPete Pete Smi (@EyUpPete) reported

    @HyperopticCS @Hyperoptic This is what I don't understand. I pay for 1gb speed but the WiFi doesn't reach 20ft to my bedroom, so I'm expected to pay more to get full coverage in a 2 bed flat? I've never had this issue with other ISP's, your router is awful.

  • OsasDapheel Olufemi Osasona (@OsasDapheel) reported

    Going to 1 year that I’ve been using Hyperoptic in my house now and I have never had a single network outage, nor a slow network. Fast unlimited internet. All for £20 a month. What exactly is the problem with ISP’s in Nigeria. What’s the excuse?

  • SilkeKer Silke Kerruth (@SilkeKer) reported

    @LQcontactus whole building out of Internet for almost 24 hours because the technician of hyperoptic cannot get access to the room within the building. History repeats itself as last time we were out of water for 3 days due to same access issues. No learning from mistakes!!

  • antideprived jozef (@antideprived) reported

    hyperoptic wifi r u going down u disconnected me from my siege game smh