Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 12/05/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelous Rachel Clarkson (@rachelous) reported

    @HyperopticCS @Hyperoptic @HyperopticCEO Terrible service from completely disinterested, impotent staff. A completely broken business model. Please contact me to fix my 2-week zero internet issue immediately. Absolute joke. #amateur #hyperoptic

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!

  • fidilydidilydee Georgia Miles (@fidilydidilydee) reported

    @Hyperoptic down at SW11?

  • pharmthorrun Pharmacist/Lawyer Thorrun MRPharmS (@pharmthorrun) reported

    Dear @Hyperoptic you keep saying you will come and fix my internet but you haven’t yet and people (yes multiple!) send me horrible messages if I don’t reply in a certain time period (I don’t know what that period is.) So please can you hurry up 🙏🏽

  • eyeopeninvest eyeopeninvest (@eyeopeninvest) reported

    @Hyperoptic I have now closed my account with hyper optic service is a joke. Been with numerous internet providers in the bast and never has my internet been down this long without any sort of explanation. I advice anyone els dealing with these problems to cancel aswel

  • QuestAndy SoloQuestAndy (@QuestAndy) reported

    @Hyperoptic Outage now at our building for over 4 hours. Just called for an update and the engineer hasn't even arrived yet!

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic …tomorrow. Hypertrophic employee said “great, you can cancel it then.” I once again asked for confirmation that hyperoptic was ready in our building, she confirmed. I got home from work on Thursday and phoned in to activate my hyperoptic router. The network wasn’t ready…

  • TheLemonMan9 The Lemon Man (@TheLemonMan9) reported

    @Hyperoptic dog **** utter dog ****

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic Hyperoptic have misinformed, lied, let down and completely shafted us after getting us to sign up. Not a good sign of things to come. We’re now without internet and we’re keen to leave hyperoptic before we’ve even started using their service.

  • Stephen__Dunne Stephen Dunne (@Stephen__Dunne) reported

    @ingotism69 @NTulswani @HyperopticCS I'm loving the ticket portal at Hyperoptic. My fault report for the initial outage report is flagged as "Solved". No it's not !! Every follow-up, "Solved" Nope, they're not either. New speak at its finest. If you can't fix the problem, redefine what the problem is !!