Hyperoptic

Hyperoptic Outage Report in Newcastle upon Tyne, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newcastle upon Tyne, England 01/30/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ichigowashi akvilė. ❤️ (@ichigowashi) reported

    @Deiah_Renka too many people and it's too much of an overload :') but i only recommend hyperoptic because i had virgin in the past and they sold my dad dREAMS and switching over to them was one of the worst things we could have done, it was easily the worst provider i ever had 😭

  • joemerriman_ Mezz (@joemerriman_) reported

    @Hyperoptic hi has your internet gone down in Birmingham?

  • shannonagain58 Shannon 💙 (@shannonagain58) reported

    @Hyperoptic You've contacted us about a dozen times in the last two weeks about our broadband service. We've told you we're not interested but we keep getting calls. How can we get off your list for good?

  • JJamesyytheGOD James (@JJamesyytheGOD) reported

    Hyperoptic is pretty terrible smh

  • ananthjk Ananth.J.K (@ananthjk) reported

    It’s been 10 days. No where near to resolve the issue. @HyperopticCS @Hyperoptic

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @virginmedia down AGAIN. Most unreliable ISP I've ever had. Only option in my area sadly. In 2 months they've been down 3x as often as @Hyperoptic were in 3 years !!!!

  • nmrbutch Lord Vader (@nmrbutch) reported

    @HyperopticCS @greenovosch I'm in Birmingham (B5, EDGBASTON) and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??

  • samfoster99 Sam🌹 (@samfoster99) reported

    @HyperopticCS @mariusfanu This seems like an effort to mislead your customers. Not just the name, but in the text notifications which discourage customers from reporting. Why raise an incident when Hyperoptic has already promised in a text to fix it?

  • _GingerrA_ Ginger (@_GingerrA_) reported

    Hyperoptic has served my place satisfactorily for the past year and I’ve recommended to lots of friends. But for the last week, I’ve lost connection and even an engineer came in today, the problem seemed hard to locate. I’m working at least half time from home so… @HyperopticCS

  • ToytownBandit Simon Blake (@ToytownBandit) reported

    @HyperopticCS @DJAwesomeWells @Hyperoptic Temple Meads old market area is still down