Hyperoptic Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (70%)
-
Total Blackout (14%)
-
Wi-fi (12%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
CHAYHO Christina Hughes-Onslow
(@CHAYHO1) reported
@HyperopticCS Once again my call has elicited no satisfaction other than a vague promise to contact me 'when the issue is resolved'. @hyperoptic could learn some lessons from @zeninternet customer service. April to November is not satisfactory
-
The_Asthmatic_Strong_Man
(@Shawlands_Lee) reported
@bt_uk Yes, reported by multiple households. There is currently a @HyperopticCS van in the lane waiting for an @OpenreachHelp engineer. I did tell the engineers from Hyperoptic of the issue when they were running the new cables, but they just said phone BT, and left shortly after!
-
Frog 🐸
(@froggyfoots) reported
Phoned up Sky and they clearly explained it may take a week as they are having issues with orders. Fine, at least they told us. Called EE and they're gonna get us online in a matter of days. I recommend @BarrattHomes stops working with @Hyperoptic #hyperoptic
-
Danielle
(@DanielleCoelho_) reported
@Hyperoptic need to book my installation but online portal doesn’t give me the option and I’ve been on hold on a call with you for over 16 min at the moment. As a new customer this doesn’t inspire confidence- maybe I should cancel before we start
-
David Plummer
(@Davidplummer30) reported
@Hyperoptic hi. When will you respond to my ticket re loss of service?
-
Siddharth Shah
(@SiddharthKShah) reported
@UswitchUK @UswitchHelp hi team, I just ordered a new Hyperoptic annual subscription through your website. Now today I see there is £50 voucher. Can you please help me for that.
-
Michael Bridge
(@MichaelBridge_) reported
@Hyperoptic Been told ONE WEEK to sort a line issue with my flat building & box. Plenty affected. A week is too long.
-
Eventhori3on
(@eventhori3on) reported
@Hyperoptic Internet been down in Rochester riverside Kent now since midnight last night. No updates? I work from home.. day lost already
-
Pete Hotchkiss 💙 🇺🇦
(@petehotchkiss) reported
@virginmedia down AGAIN. Most unreliable ISP I've ever had. Only option in my area sadly. In 2 months they've been down 3x as often as @Hyperoptic were in 3 years !!!!
-
Jemma
(@jemmaphysics) reported
@Hyperoptic absolutely the worst company I have ever dealt with. We are one month in our new house and still no internet. They sent an engineer who didn't know what was wrong and then we've had zero updates for two weeks. Appalling customer service. Avoid!