Hyperoptic Outage Report in Newcastle upon Tyne, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@CHAYHO1 @Hyperoptic @zeninternet We understand that it may not be the fastest solution, but it is our standard practice to send our routers via Royal Mail. This way we have engineers available to immediately help our customers if they have a connection problem, or if an installation is required!
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Nigel Pendse
(@recliner2) reported
@HyperopticCS But my Hyperoptic line is still down, for the second time this week!
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Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
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user19860331
(@user19860331) reported
@Hyperoptic Have you really got rid of your chat support and now it's phone / email only? That is gonna be painful
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Ian Harvey 🇺🇦
(@ianeharvey) reported
@nikospolydorou @EddieBrand To be honest I believe they are all under staffed. I moved to Virgin from Hyperoptic 1Gb. I never had to call them, but I don't expect it would have been great if I had!
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wc1chris
(@wc1chris) reported
@HyperopticCS @Hyperoptic Hello! The internet in Zachary House SW9 0AF (London) has gone down this evening. It seems to be a problem across the building. Please can you advise when this will be rectified? Thank you
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Tyson Briller
(@TysonBrillerr) reported
@Laing_D__ @Hyperoptic @HyperopticCS Yeah man, it's been down for a few days. They told my wife something different to be honest; they'd send they sent a team of engineers out yesterday but they couldn't fix the problem
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Emma
(@xemmawatt) reported
My service is down, when will this be fixed? @Hyperoptic @HyperopticCS
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𝙨𝙪𝙟𝙤𝙮▫️
(@9e3k) reported
Hyperoptic and Community fibre both aggressively targeting their insta ads at my profile, but not being available in my area is the fail I didn't want my December to have.
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MBoy
(@metaboy1212) reported
@GNetworkComms why is your ad speed 600mbps when you can only get 300mbps on WIFI, while @Hyperoptic @HyperopticCS advertise is 500mbps and you actually get 500 WIFI Isn’t this missleading the customer ??