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Hyperoptic

Hyperoptic outages and service status in West Malling, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Csorba1Csorba
    Zoltan Csorba (@Csorba1Csorba) reported

    @Hyperoptic Ongoing outage since 11:30 yesterday at E3 4RW. Still no service or updates after almost 24 hours. Please investigate and provide an ETA.

  • PhilMyers53
    ๐™‹๐™๐™ž๐™ก ๐™ˆ๐™ฎ๐™š๐™ง๐™จ (@PhilMyers53) reported

    @Hyperoptic Complaint logged with OFCOM

  • sherifafafahh
    RIFFAAA. (@sherifafafahh) reported

    @Hyperoptic I swear I will ******* lose it with you people. Refund me my ยฃ700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    Got through to @Hyperoptic, biggest network outage ever apparently. They canโ€™t provide any timeframe for reconnection but said they hope itโ€™s fixed within โ€˜48 hours.โ€™ Surely we need compensation if this lasts longer than a few hours wtaf

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldnโ€™t be paying this much for it to be going out every other week (position number 12 in queue though)

  • dcapitella
    Donato Capitella (@dcapitella) reported

    @Hyperoptic having another outage within 1 month ...

  • MistaMxses
    MXSTAMXSES ๐Ÿ‡บ๐Ÿ‡ฌ ๐Ÿ‡ต๐Ÿ‡น (@MistaMxses) reported

    @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too

  • cedarmaster
    Sean Geraghty (@cedarmaster) reported

    @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic

  • Ry0hitan
    babycakes (@Ry0hitan) reported

    @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

  • replicants
    David Nicholls (@replicants) reported

    @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?