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Hyperoptic

Hyperoptic outages and service status in West Malling, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Luke_Heydenrych
    Luke Heydenrych (@Luke_Heydenrych) reported

    Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • sherifafafahh
    RIFFAAA. (@sherifafafahh) reported

    @Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.

  • temitopeandres
    Sprout (@temitopeandres) reported

    @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.

  • andygarrick1269
    andygarrick1269 (@andygarrick1269) reported

    @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

  • TheOneMarisa
    Marisa Peek (@TheOneMarisa) reported

    @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

  • Neverwasneveris
    Impossible (@Neverwasneveris) reported

    AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

  • mariucha77
    M. (@mariucha77) reported

    @jamsmcp @Hyperoptic Imagine 11 days without service!!

  • charliemensah
    ᴄᴍ. (@charliemensah) reported

    I might have to cancel this @Hyperoptic account.