Hyperoptic Outage Report in West Malling, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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NecroGaming
(@NecroG4ming) reported
@ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(
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NAVI tuf0xy
(@tuf0xy) reported
@SquashyJG all down to your infrastructure bro, if you can get full fibre like hyperoptic do it next best thing is your BT line. All the vodafones/zen/skys ect legit just use the bt line that every house already has. my shits still copper/aluminium so the bt route is impossilbe so VM pain
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beady_eye_
(@duncalf2008) reported
@Hyperoptic @Ofcom How about if you move address and Hyoeroptic don't provide service there then they shouldn't be able to charge you an early exit fee like I have just been. £76! Disgraceful!
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Nastino
(@Nastino) reported
Don't usually do this, but a tweet about @Hyperoptic Sign up, installation, service for just over 2 years, all absolutely fuss free and flawless. I cancelled today as I'm moving, and even this was excellent. Phone answered straight away, call took about 30 seconds. No fuss.
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Liam
(@LiamTweaks) reported
@Ch1ochy **** company anyway.. go with a company like hyperoptic
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Oliver
(@OliverBoaler) reported
@joelycett - been let down by @Hyperoptic who should of had our internet activated a week ago and we’re still without internet and no date for when it will be sorted + v poor customer service. Any advice on how to tackle them!?
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Cormac Clarke
(@cormacclarkepr) reported
No Wi-Fi has to be one of the most effective modern day torture strategies. Couple that with awful customer service and piss poor excuses and you have the perfect storm. Sort it out @Hyperoptic
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james
(@james48367984) reported
@Hyperoptic Broadband has been down all day. Can’t get any of my work done. Can’t watch Netflix/YouTube on my day off. When will it be fixed? #hyperoptic
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Frido Ruth
(@frir) reported
Again really disappointed in @Hyperoptic 's service. Multiple service outages after a horrendous 12 month installation and failed activations. Yet no response from @HyperopticCS to a number of emails. #fibre
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HyperopticCS
(@HyperopticCS) reported
@cormacclarkepr @Hyperoptic Hi Cormac! We're on it, we wouldn't like to keep you disconnected for too long! Sorry for the disruption in service.