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Hyperoptic

Hyperoptic outages and service status in West Malling, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • IanGCVS
    Ian Bruce (@IanGCVS) reported

    @ThirdSectorLab Hyperoptic also offer 'Fair Fibre' home broadband, good speed, unlimited data, no installation fee, no contract, £15 a month for people on certain benefits (tho not everyone can get their service). Guessing other providers do something similar.

  • RosaliePilking1
    Rosie (@RosaliePilking1) reported

    @Hyperoptic If you do not fix the connection in Manchester, I could end up jobless. :( A bit stupid when we pay so much a month.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Everdon, England

    Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

  • MaxTGam
    Maxim Gamble (@MaxTGam) reported

    @CarrieHFletcher I'm with Zen. They (like almost everyone) use BT infrastructure, but it's their excellent customer service that sets them apart. Or if you have an independent service like Community Fibre or Hyperoptic available in your location... Lucky you

  • benlefoe
    Ben Le Foe (@benlefoe) reported

    Hi @Hyperoptic, have all your support people been involved in a terrible accident? Been waiting in online chat for nearly and hour and on the phone for 30 mins.

  • heyfloraa
    Flóra₇ ◡̈ (@heyfloraa) reported

    @Hyperoptic wifi down, not surprised

  • se3john
    John (@se3john) reported

    Nope, spoke too soon, all terrible again. I'm now off to start a petition banning @Hyperoptic branded vehicles from passing through my street unless they commit to providing their services to my street. It's basically torture...

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • MBaxter40045825
    M.Baxter (@MBaxter40045825) reported

    @Hyperoptic 15 minutes waiting so far with your **** hold music. I thought talktalks hold music was infuriating

  • harimbae
    harimbae (@harimbae) reported

    @Hyperoptic heya my wifis not been working since this morning and only our lan connected devices have access to internet. Please help we’re finding it very difficult to resolve the issue and your phone lines aren’t answering.