Hyperoptic Outage Report in West Malling, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Coz ☭
(@c0mmiemilf) reported
@Hyperoptic my internet is down
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HyperopticCS
(@HyperopticCS) reported
@AM_UK19BONG @Hyperoptic Hello Abhijit. As explained in the other tweet, it is a part of our T&C that you agreed with previously. We are sorry, but unfortunately, we are unable to assist with this particular issue.
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Pop Chow
(@NotClaudine) reported
Damn. Hyperoptic just conked out whilst we were playing games. My goodness.
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Matt Basch
(@mattbasch) reported
Was excited for @Hyperoptic broadband, but after waiting 2 months and having 2 separate installs scheduled where no one turned up, I have no choice but to find another provider. I'm not going to take a 3rd day off of work for it to happen again. Horrible service.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Alpha
(@Zalamandrr) reported
@StevenNT G Network Tried my hardest with Hyperoptic but for some reason they seem to have some issues causing delays in my area. I got multiple emails assuring me that they're on the way still but every time I asked I was told they couldn't give a definite date 🫤
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Shiv
(@_TheShiv_) reported
Oh. Got hyperoptic in as well. Okay so I won’t be living here all the time within probably a few months but holy **** it’s fast. Including upload. And that’s on WiFi. And it’s half the price of virgin media. 180 upload, i don’t even stream and I nearly cried lol
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Tim Armstrong
(@omatachyru) reported
These things do happen, and @Hyperoptic support are great, so I'm sure it'll get fixed quickly enough.
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Rashu Khanna
(@rashukhanna_i) reported
@Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!
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HyperopticCS
(@HyperopticCS) reported
@AM_UK19BONG @Hyperoptic We do understand your point of view, however, in our T&C it's stated that we guarantee the service at the address where the account is opened. We can't guarantee our services on the other address in case you decide to move during the commitment period. :/