Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Malling, Kent, England 12/11/2024 21:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shreyag_ Shreya_ (@shreyag_) reported

    @HyperopticCS @Hyperoptic internet is down again in SE16. Two nights in a row. What's going on? Any ETA on being back online?

  • ingotism69 LG (@ingotism69) reported

    @Hyperoptic Any eta on restoring service in E1w3qz

  • aborg88 Anton Borg (@aborg88) reported

    @Hyperoptic WiFi has been down for last 35 mins. Is there an issue/outage in the E1W area? Thanks 😬

  • GradwellJenny Jenny Gradwell (@GradwellJenny) reported

    @HyperopticCS Ahoy Hyperoptic! Are there currently known issues in M5? Internet keeps dropping out intermittently this morning which is unusual. Thanks.

  • tim_mcdonagh Tim McDonagh (@tim_mcdonagh) reported

    @Hyperoptic @HyperopticCS internet Is still out in E14 West area, 8 hours now and no fix or update? When will it come back?

  • mel____z_n Meln (@mel____z_n) reported

    Yo @Hyperoptic - my internet has been down all day, still not coming back online - really, really need this sorted as no one in the house has been able to work

  • DrNickHazel Dr Nick Hazel (@DrNickHazel) reported

    Don't choose @Hyperoptic if you need a dependable service. For 2nd month in a row, I have maintenance resulting in loss of connectivity for 3 hours during the day. @HyperopticCS don't even refund their users for the inconvenience. They may be fast but unreliable. Not impressed.

  • RSPshout RomanS 🇬🇧🇪🇺 (@RSPshout) reported

    @rudybonnier @HyperopticCS Same here - are you SE16? It's happening at 20:30 everyday, exactly at 20:30. They're doing something with the service clearly from 20:30 onwards this week, that's meaning they need to take the service offline and not being honest about it. #hyperoptic @Hyperoptic

  • paulbnorris Paul B Norris (@paulbnorris) reported

    I miss @Hyperoptic. 8 years with barely any faults, and always communicated when there was an issue. 4 months in with @virginmedia and I’ve been without internet for 2 days, told the fault may be fixed by the 11th after I had to chase them up as their website reported no faults.

  • toyohiro0326 Toyohiro Kajiyama (@toyohiro0326) reported

    @Hyperoptic I just called Hyperoptic and internet is down in E14 area due to fiber cable issue. They mentioned their engineer is on the field but no exact ETA yet.