Hyperoptic Outage Report in West Malling, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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christar123
(@christar123) reported
@virginmedia aghhhh why’s your internet so crap! I pay £62 a month for this???? @Hyperoptic please hurry up and install I need you to get rid of the crap I’m suffering with.
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Jacob Briggs
(@JacobSTBriggs) reported
@Hyperoptic hi, support sent me an offer about a discount for a 12 month contract... I replied but seems I have been charged full price. How can I get this fixed (12m contract March->March)?
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Lady Forshaw (Save our NHS 💙)
(@CazzyRNF) reported
@Hyperoptic outage here since 5:30am today, no further updates: I’m using mobile data, but even so, I can’t even log onto my account to check. Can you offer any updates please? Altrincham area.
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🦩excesivly gross flamingo🦩
(@lewi_bear) reported
@Hyperoptic hey I’ve been having issues with talk talk setting me up and am getting no where. I’ve already got a router and all the fibre stuff in my house. How soon could I go live if I purchase a fibre 500 package? 👀
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truthcomedy
(@Airnines90) reported
@Hyperoptic For anyone looking into these numb nuts for wifi on there cheap prices you don't pay the price for the service you pay low price for poor customer service and support #slack #wifi #nowtv are probably better
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James Hill
(@jfh89uk) reported
@Hyperoptic we’ve had no internet for the past hour, are you able to confirm how to fix this please? I’ve tried turning off/on again with no success.
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WxrldWxn
(@WxrldWxn) reported
@virginmedia absolute *****. upgraded to you from hyperoptic to get 1gb/a speeds from 500mb/s 2 weeks ago and it’s been down 4 days since i’ve joined.
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SilviuM
(@silviumsm) reported
@virginmedia You could learn a thing or two from @Hyperoptic . Undoubtedly the best provider i've ever had. Too bad they are not in my area otherwise i would never picked you.
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Thomas Pegg
(@TomPegg) reported
@suddenlyjoseph Having the same issue and it’s utterly infuriating. Have tried Hyperoptic and Community fibre. Both not available and waiting for virgin’s latest price rise
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Joseph Martin
(@suddenlyjoseph) reported
Alright gays - what Virgin alternative fibre only, no phone line required, internet service providers can I look at with comparable speeds pls? Community Fibre and Hyperoptic aren’t in my area yet. Currently supposed to get gigabit speeds…