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  7. West Malling, England
Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

Why is my Hyperoptic service not working?

No problems detected

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shoesarewinners
    burgers❤️cake❤️shoes (@shoesarewinners) reported

    @Hyperoptic when will the service be fixed in OX12 area?? #hyperoptic #notworking #cantlivewithoutalexa

  • untilshesaid
    Isabelle Brennan (@untilshesaid) reported

    @Hyperoptic while encouraging us all to watch Eurovision, I can’t because service is down. I understand that a complete lack of service today cannot even be properly investigated until Monday? How is it possible that you’re only operating on business days?

  • YusufMi49118545
    Yusuf Miah (@YusufMi49118545) reported

    Someone from hyperoptic is meant to call but still hasnt regarding my 1gb speed issues. I feel I should be compensated. @Hyperoptic @HyperopticCS

  • bertiehallums
    Bertie (@bertiehallums) reported

    @Batteryhq @Hyperoptic Depends. Currently a user. But if VM or BT 900mb were available, we'd switch in a heartbeat. The number of serious outages we get with Hyperoptic is just unacceptable. However, when it works, it's a good service.

  • shah1354
    Shah Hoque (@shah1354) reported

    @Hyperoptic No service since Saturday don't join this company #broadband #internet keep on making false promises

  • StephenWarwick9
    Stephen Warwick (@StephenWarwick9) reported

    @Batteryhq @Hyperoptic We have it in Crewe toll, 1GB up and down, zero outages in over a year. Customer service is excellent too.

  • shah1354
    Shah Hoque (@shah1354) reported

    @Hyperoptic really starting to regret signing up to you guys no internet for the second day I've had more down time with you in a month then others in a year

  • JasonK47230171
    JasonK (@JasonK47230171) reported

    @Hyperoptic Being forced to be a Virgin media customer is painful

  • BermudaBat
    Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Joined Hyperoptic last year, so far excellent service & my contract is coming up next two months. But if they sell out to Three, I will dump them. The same goes with @VodafoneUK with chatter about Three & I've been with them since mid 80s, to date.

  • AmayzR
    Brendan (@AmayzR) reported

    @JxcksonMVP @Briiskk_ Boutta start a go fund me. @Hyperoptic can you help this man out?