Hyperoptic Outage Report in West Malling, Kent, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Lionheartx10🇬🇧
(@lionheartx10) reported
@Hyperoptic @HyperopticCS Hopefully find out whats causing the issues, my twitch server tests have all come back 100% quality all fine. Tried different software, different PC's. Still messing around with settings now...
-
Sam
(@SamuelHone) reported
@Hyperoptic when are you going to fix the internet in Hardwicks Square SW18? It’s been down for 2 days now. I’m absolutely baffled as to what you’ve been doing
-
stanleyfincher
(@addictedlens) reported
@HyperopticCS @Hyperoptic Srsly what is happening to your server? ?Internet been down for the 2nd time this week in SW11 and it’s only Tuesday!!!!!!! Fix it then u talkin about ur hyperfast/hyperfair service bruh. All I need is a stable service.
-
Jamada
(@JamadaLoL) reported
@808grafter Hyperoptic it's £45 a month, 1GB up/down. Isn't available everywhere tho
-
Danny Chips
(@danny_chips_) reported
@Hyperoptic Thanks for the 6 text messages, emails and phone call yesterday from the engineer to ensure someone would be in and everything would be ready for them to come and install our broadband…but then never turn up or call us to let us know. Now we have to wait 10 more days
-
💀👻Bo1 Single Elimination🌕🎃 Nik 👾
(@Lustriga) reported
@ViciousHorizon @Veracityy_ This.... I had a bad Hyperoptic connection and it was still far and above everything else I've ever had
-
Lionheartx10🇬🇧
(@lionheartx10) reported
Breath of fresh air speaking to @Hyperoptic @hyperopticCS this morning looking into why my Twitch Streams keep dropping every few hours. Not 100% sure whether the issue is my end, theirs or Twitch's but Hyperoptic were keen to do whatever they could to test and see what they find
-
Danielle
(@F1Danii) reported
@ironside @nzlata @Hyperoptic Initially they claimed the cables had been vandalised, took them nearly 2 weeks to fix. Within 24 hours the service broke again after ‘maintenance works’, I needed to wait for an engineer to rectify which took nearly another week. Just seems to be problems after problems.
-
Ironside
(@ironside) reported
@HyperopticCS @addictedlens @Hyperoptic Start replying to current customers in central London who you’ve left with an outage since last Monday please. No detail on the problem, your plan to fix it or timelines as of yet. Not even a single update yesterday.
-
Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
now its down to 20mbps... seems too be @Hyperoptic wide issue. if i use my mobile data on speedtest app. get over 200mbs on every server, but testing to hyperoptic is SAME poor speed as my ethernet and wifi connection. but status is showing green!