1. Home
  2. Companies
  3. Hyperoptic
  4. West Malling
Hyperoptic

Hyperoptic outages and service status in West Malling, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoCap97
    C A P O (@CryptoCap97) reported

    @stuarthazeldine @SanchoMagnifico @Hyperoptic Crazy that it is still down... cannot access anything. Poor form.

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic more than 8 hours of “maintenance” and still no service!!!😡😡😡

  • markhills205
    Mark Hills (@markhills205) reported

    @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

  • Ry0hitan
    babycakes (@Ry0hitan) reported

    @FourthStreetDan @Hyperoptic Ahh city wide issue - bunch of scumbags should be ashamed of themselves

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.

  • Nearko_
    NEARK0 (@Nearko_) reported

    @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

  • ZombieRodeo
    ZombieRodeo! (@ZombieRodeo) reported

    @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!

  • Imaan_Ahmed
    Imaan Ahmed (@Imaan_Ahmed) reported

    @Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @stuarthazeldine @Hyperoptic 6pm! That's outrageous for an issue that has been going on since this morning

  • Saiccc2
    Saika (@Saiccc2) reported

    @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?