Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Malling, Kent, England 12/10/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • collywobs19xx Colin Harbour (@collywobs19xx) reported

    @Hyperoptic Speed, reliability, great service. And did I say speed?#10YearsOfHyperoptic

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • fonix232 Jozsef Kiraly (@fonix232) reported

    @Hyperoptic Why I chose you? That's pretty simple. Moved to a new flat, you were the only option at the time, and it was love at first s̶i̶g̶h̶t̶ data packet! Reliable service, good speeds, good support, amazingly low prices... What else would I need? #10YearsOfHyperoptic

  • HanaAhm25418180 Hana Ahmed (@HanaAhm25418180) reported

    @Hyperoptic I switched to @Hyperoptic because of their extremely fast broadband and amazing customer service!

  • _Jhinxx PeepoEditor (@_Jhinxx) reported

    @LichVtuber Bruh i'm also on Virgin and it SUCKS!!! Time to swap to Hyperoptic 😎

  • ProfValeskaTing Valeska Ting (@ProfValeskaTing) reported

    @Hyperoptic BT wouldn’t run a fibre connection to our building in the centre of Bristol, so we were stuck with an unreliable 17Mb connection for ~10 yrs. Hyperoptic came & installed a superfast 1Gb connection in the middle of a pandemic. Amazing customer service. #10YearsOfHyperoptic

  • RogersonAndrew Andrew Rogerson (@RogersonAndrew) reported

    @Hyperoptic Super-responsive customer service, great value for money and, oh, did I mention amazing speed?#10YearsOfHyperoptic

  • Lunar05204462 Lunar (@Lunar05204462) reported

    @Hyperoptic I switched to hyperoptic for a really good introductory offer. I had a lot of teething problems but I think we're finally good. Now the introductory offer is about to run out and I'm gonna have to leave because I can't afford it full price... unless I win.

  • Frewtube Alex / 'Frew' (@Frewtube) reported

    @Hyperoptic Too many years paying for slow, overpriced services from competitors only to watch the service degrade and the price go up over time. No other available service matches the speed of 1Gb Hyperoptic at an equivalent price per month. #10YearsOfHyperoptic

  • gailegrak gailegrak (@gailegrak) reported

    @Hyperoptic Hyperopic was installed in the flat we were renting. Cannot complain, because while our friends have connection issues with competitor brands, we not only have a fabulous connection, but also save more money! #10YearsOfHyperoptic