Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Malling, Kent, England 01/13/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MrRawrr_ Rawr (@MrRawrr_) reported

    @Hyperoptic #10YearsOfHyperoptic A+ Customer support A+ Product. Coming up to a 2 year customer, best internet around for price to pay!

  • m3hran_ Mehran (@m3hran_) reported

    @Hyperoptic Signed up 2years ago , had down time only once! This year upgraded my 50MB TO 150MB for the same price , #10YearsOfHyperoptic

  • _Jhinxx PeepoEditor (@_Jhinxx) reported

    @LichVtuber Bruh i'm also on Virgin and it SUCKS!!! Time to swap to Hyperoptic 😎

  • workalexwork Alex Santos (@workalexwork) reported

    @Hyperoptic @virginmedia sucks

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    @Hyperoptic because the reliability and 24/7 support

  • cyberharibu Harry McLaren (@cyberharibu) reported

    @Hyperoptic "Speed, customer service and that goddamn speed!". FTTB FTW!

  • aysha_amin2 elyse (@aysha_amin2) reported

    @Hyperoptic No signal no problem WiFi calling fastest most reliable

  • cbrowndev Charlie Brown (@cbrowndev) reported

    @Hyperoptic I switched to @Hyperoptic because they have the best customer service, offer ludicrously fast speeds and are incredibly reliable #10YearsOfHyperoptic

  • Craig13778605 Craig (@Craig13778605) reported

    @Hyperoptic Fast, reliable, affordable, great service. Why wouldn't I switch to Hyperoptoc?

  • Tricky_85 Richard Cutler (@Tricky_85) reported

    @Hyperoptic Sick of being told lies about how good Internet speeds were. Paying for a service we were not receiving. Intonour 2nd year of @Hyperoptic and couldn't be happier. #10YearsOfHyperoptic