Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Malling, Kent, England 02/02/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Lunar05204462 Lunar (@Lunar05204462) reported

    @Hyperoptic I switched to hyperoptic for a really good introductory offer. I had a lot of teething problems but I think we're finally good. Now the introductory offer is about to run out and I'm gonna have to leave because I can't afford it full price... unless I win.

  • Heinzgarner Chirs Garner Adams (@Heinzgarner) reported

    @Hyperoptic I switched because I live the service and the fastness of the internet #10YearsOfHyperoptic

  • danielr000 Daniel Santos (@danielr000) reported

    @Hyperoptic I switched because of the great customer service and impressive reliable connection. Been a customer since Dec/2016! #10YearsOfHyperoptic

  • whenitsnovember ☁️ (@whenitsnovember) reported

    @Hyperoptic #10YearsOfHyperoptic customer service & products 🌀💙💙

  • AdamHerriott Adam Robert Herriott (@AdamHerriott) reported

    @Hyperoptic #10YearsOfHyperoptic switched due to other providers having a patchy service and with working from home I needed a reliable fast Internet access. Never had a problem since switching!

  • DanielleJade89 Danielle-Jade Neil (@DanielleJade89) reported

    @Hyperoptic Lots of other supplies couldn’t supply to my building without installing lots of wires - you guys just put a box in my cupboard and had no problems for over 3 years #10yearsLTC

  • JesalR Jesal Rajdev (@JesalR) reported

    @Hyperoptic #10YearsOfHyperoptic It just never goes down

  • Lunar05204462 Lunar (@Lunar05204462) reported

    @Hyperoptic I switched to hyperoptic for a really good introductory offer. I had a lot of teething problems but I think we're finally good. Now the introductory offer is about to run out and I'm gonna have to leave because I can't afford it full price... unless I win. #10YearsOfHyperoptic

  • J_Stoodley Jake Stoodley (@J_Stoodley) reported

    @Hyperoptic Intedibly competitively priced and once set up, no connectivity or drop out issue occurred to date. Hopefully never have to switch again #10YearsOfHyperoptic

  • gccoles GCColes (@gccoles) reported

    @Hyperoptic #10YearsOfHyperoptic Speed, Price & Customer Service