Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Malling, Kent, England 03/27/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CynicGovernment GovernmentCynic #IndyScotland21🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@CynicGovernment) reported

    @GeeMcWhizz @ron_mould @StFilansDream Of course. You highlighted another area that makes it even more unfair is that it seems only BT gets tax payers cash, Hyperoptic, Gigaclear, VM etc as they don't have nationwide coverage don't get bungs. BT inherited their network from the GPO. Tebbit has a lot to answer for.

  • OutofContextBe3 No Context Being Human (@OutofContextBe3) reported

    Currently being driven insane by intermittent @Hyperoptic internet signal…😐 can’t stream anything….

  • HazyDepths Hazel Nolan (@HazyDepths) reported

    @Hyperoptic I've had no WiFi for over 2 hours now following an outage in Stratford. I'm working from home, can please advise when I will be able to get back online?

  • Totinhas Sara Correia (@Totinhas) reported

    @HyperopticCS @Hyperoptic will I ever have internet again??!? 4 days (since Saturday) without service is unacceptable!

  • cin3rd POCin3rdSector (@cin3rd) reported

    @Hyperoptic Your broadband service is down! Sort it out pls!

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • shaohancai Shaohan (@shaohancai) reported

    @Hyperoptic when is service for SW11 will be restored?

  • gig_ignorante Jack (@gig_ignorante) reported

    @HyperopticCS I've been a hyperoptic customer for 8 years now and now that i have to move, you want to charge me an activation fee + a more expensive deal for a slower package. Appalling service!

  • IciNandou Gaetan (@IciNandou) reported

    @HyperopticCS @Hyperoptic Spoke to Support about a problem with my router. Technical issue with the firewall and nobody is able to help because not trained for this

  • SteveHeskey18 Steve (@SteveHeskey18) reported

    @Hyperoptic @HyperopticCS thinking it is okay to not fix an issue caused by your faulty cables for 9 days when wifi is pretty much essential is embarrassing