Hyperoptic Outage Report in West Malling, Kent, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (74%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
wc1chris
(@wc1chris) reported
@HyperopticCS @Hyperoptic Hello! The internet in Zachary House SW9 0AF (London) has gone down this evening. It seems to be a problem across the building. Please can you advise when this will be rectified? Thank you
-
Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
-
Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
-
Ian Harvey 🇺🇦
(@ianeharvey) reported
@nikospolydorou @EddieBrand To be honest I believe they are all under staffed. I moved to Virgin from Hyperoptic 1Gb. I never had to call them, but I don't expect it would have been great if I had!
-
MBoy
(@metaboy1212) reported
@Hyperoptic How do I find out what time the engineer is coming tomorrow ? AM PM ? Your communication with customer is really really bad, I need to take time off to let him in
-
Ash
(@theashrb) reported
Imma try get them onto Hyperoptic like me lol I’ve never ever had speed issues with Hyperoptic.
-
Mark
(@mark_p_knight) reported
@Hyperoptic @HyperopticCS @HyperopticBuild No internet since Tue as can’t activate. No news on engineer. No answer to questions. Mangers don’t speak to customers apparently. Worst customer service ever.
-
David
(@Laing_D__) reported
@TysonBrillerr @Hyperoptic @HyperopticCS Are you having the same problem? I have spoke with them and they are saying its problem with a cabinet in my street that they can't get access too which is a lie🙄
-
*** brotherston OBE
(@LezBrotherston) reported
@Hyperoptic @HyperopticCS @HyperopticBuild Dear friends… don’t go anywhere near Hyperoptic . The service provided is terrible and their customer service appalling . Technical support is a woman with a book reading instructions that can’t really help
-
*** brotherston OBE
(@LezBrotherston) reported
@Hyperoptic @HyperopticCS @HyperopticBuild 4 hours on Christmas Day trying to sort broadband problems evasive and delaying tactics from Hyperoptic . Who really want you to solve the problem for yourself . Nobody actually helps, reading from a script and can’t cope if you deviate