1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Hyperoptic
  6. ❯
  7. West Malling
Hyperoptic

Hyperoptic outages and service status in West Malling, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JordyOnside
    Jordan🇩🇲 (@JordyOnside) reported

    @diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage

  • SanchoMagnifico
    SanchoMagnifico (@SanchoMagnifico) reported

    @LucieGutfreund @field_hugo48968 @Hyperoptic Don’t count on it. Hypertoptic are notorious for having terribly slow resolution.

  • bamsam_md
    Sam Phillips (@bamsam_md) reported

    @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • CicomoNosca
    Shivers (@CicomoNosca) reported

    @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

  • Barney246
    Carl Barney Hirschson (@Barney246) reported

    If you are ever considering @Hyperoptic as your ISP, reconsider immediately. I signed up a month ago, my line drops 3-4 times a week and I have collectively spent 5-10 hours trying to connect and troubleshoot with their support team. Status today: no internet again.

  • Jessicaah___
    jess (@Jessicaah___) reported

    Hyperoptic is the WORST wifi ever

  • SanchoMagnifico
    SanchoMagnifico (@SanchoMagnifico) reported

    @LucieGutfreund @Hyperoptic If you log into your account you can see then. The issue is they give zero idea of when it will be back up.

  • SanchoMagnifico
    SanchoMagnifico (@SanchoMagnifico) reported

    @stuarthazeldine @Hyperoptic I’ll also be reporting them to Ofcom if they don’t update this statement on their site: Reliability: Full fibre is the UK’s most reliable broadband tech, giving you a 99.9% reliable network you can count on. This is a blatant lie and false advertising.

  • karenmorley6
    karen morley (@karenmorley6) reported

    @Hyperoptic any chance of our internet service being restored nw2 ?