Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Malling, Kent, England 02/21/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Bo_oris1 Boris (@Bo_oris1) reported

    @Hyperoptic Upload speed. Download speed. Customer service. #10YearsOfHyperoptic

  • AymanRamadaan Ayman Ramadaan (@AymanRamadaan) reported

    @Hyperoptic Fast, reliable and hardly ever goes down.

  • daschles David Schlesinger (@daschles) reported

    @Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage

  • pinghimyu Patrick Yu (@pinghimyu) reported

    @Hyperoptic Quick responds and solution when I had technical issues.

  • Craig_404 Craig (@Craig_404) reported

    @turna_music @Gianluca_Leo @Hyperoptic Same here! I can’t fault their service.

  • chommychew Les. (@chommychew) reported

    @Hyperoptic #10 years of hyperoptic. Hyperoptic fit my exact needs ,with first class service .

  • tomgarbutt Me and myself (@tomgarbutt) reported

    @Hyperoptic Clearly nothing comes close when most of the UK is stuck in the past trying to cram more bits down copper lines. FTTP is the minimum that should be expected across the UK today and Hyperoptic deliver that. One of the reasons I bought my flat! #10YearsOfHyperoptic

  • RYHooman Hooman RY (@RYHooman) reported

    @Hyperoptic I'm so happy my new place is covered by hyperoptic. I've tried many other ISPs but they're all terrible. Hyperoptic is by the best so far. It's expensive but Internet in UK is generally more expensive compared to EU. Still worth the money.#10YearsOfHyperoptic

  • Vitalijus0307 Vitalijus (@Vitalijus0307) reported

    @Hyperoptic Great customer service and reliable product! #10YearsOfHyperoptic

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic