Hyperoptic Outage Report in West Malling, Kent, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Total Blackout (17%)

3. 

   Wi-fi (8%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Jessie (@jessie_angpx) reported a minute ago

  @HyperopticCS hi, I’m with hyperoptic around the Stratford area in London. The internet has been down since 3pm. Any idea what’s the issue?

• Mik Scarlet (@MikScarlet) reported 4 minutes ago

  @Matthew_Wright Camden eh? Middle of our capital city but mobile signal that won't go through walls & internet through wires. We've just had @Hyperoptic put in & very impressed. 500gps & no drop outs. It's like a new world. Still have to hang out the window to get 5g phone reception 😜

• HyperopticCS (@HyperopticCS) reported 5 minutes ago

  @AM_UK19BONG @Hyperoptic We do understand your point of view, however, in our T&C it's stated that we guarantee the service at the address where the account is opened. We can't guarantee our services on the other address in case you decide to move during the commitment period. :/

• Adamsky (@Adamskyyyyy) reported 6 minutes ago

  @Hyperoptic @HyperopticCS service is down at EH11 1ZH

• Steven Jones (@StevenNT) reported 10 minutes ago

  @Zalamandrr al nice, shame that Hyperoptic didn't arrive give an ETA but I think any Altnet is good these especially if you get 900 up and down too

• Seb (@SebbySebbo) reported 12 minutes ago

  @Hyperoptic #appalling #unprofessional 2 weeks now i sent a complaint about my contract im paying for 150mb and get a 1/3 of that, i have been told the technical support team will contact me and nothing, i hehe sent another 3 emails but still ignored…

• Rashu Khanna (@rashukhanna_i) reported 13 minutes ago

  Update from @Hyperoptic on DM - network and systems team are working to fix the issue since Monday 23rd may and there is no ETA. They unable able to commit to any timeline for activation.

• Rashu Khanna (@rashukhanna_i) reported 14 minutes ago

  @Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!

• Loubna R (@Loubna_Rg) reported 15 minutes ago

  @Hyperoptic That would be great if that was working… my line have been down for 3 weeks now and customer service is being very unhelpful. Central London location while I am working from home

• Mohit Dudeja (@MohitDu52670498) reported 16 minutes ago

  @Hyperoptic Hi team, I have been trying to resolve my issue with regards to wrong indirect debit in my account, but unable to do so, could someone pls help