Hyperoptic

Hyperoptic Outage Report in West Malling, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Malling, Kent, England 02/14/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ythens Sarhane (@ythens) reported

    @Hyperoptic The cheapest and fastest service in my area without a phone line #10YearsOfHyperoptic

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @HereBeSaoirse 12 MS ping and I'm in the Netherlands. If you're on Hyperoptic in London they can hit my server with 3MS. That's a company that built out their network properly. Hyperoptic gigabit is a thousand times better than VM's offerings.

  • D_Bakeeee Dylan (@D_Bakeeee) reported

    @Hyperoptic I switched because of the insane speeds, and reliable service. I stayed for the top tier customer service! #10YearsOfHyperoptic

  • JuniorBiggs Junior Biggs (@JuniorBiggs) reported

    @Hyperoptic They are not called hype for nothing, reliable consistent fast all you need in a broadband service provider #10YearsOfHyperoptic

  • collywobs19xx Colin Harbour (@collywobs19xx) reported

    @Hyperoptic Speed, reliability, great service. And did I say speed?

  • g_aclass9 G.A (@g_aclass9) reported

    @Hyperoptic When you need that quick service, literally in minutes, why would you go anywhere else - hyperoptic has been amazing 🙌🏽

  • Reallegacy11 Real_legacy (@Reallegacy11) reported

    @Hyperoptic I been with lots of companys and thay let me down and when I switched to u guys I never had no problems with it and I never had no lag in games or connection issues #10YearsOfHyperoptic

  • RogersonAndrew Andrew Rogerson (@RogersonAndrew) reported

    @Hyperoptic Super-responsive customer service, great value for money and, oh, did I mention amazing speed?

  • aysha_amin2 elyse (@aysha_amin2) reported

    @Hyperoptic No signal no problem WiFi calling fastest most reliable

  • workalexwork Alex Santos (@workalexwork) reported

    @Hyperoptic @virginmedia sucks