Hyperoptic

Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Wellingborough, Northamptonshire, England 03/31/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • graemebrown86 Graeme (@graemebrown86) reported

    @Hyperoptic Shame that half the time you don't offer the service you advertise. I'd pay a few quid for quality

  • CatriRose Rosie (@CatriRose) reported

    @HyperopticCS I already did & you couldn’t help me. I had to sign up to Hyperoptic as it was the only provider in my block, then I had to move house after 6 months but was unable to port hyperoptic as it wasn’t available in my new flat. I still had to pay a penalty

  • jonwillchambers Jon Will Chambers (@jonwillchambers) reported

    Normally very good but @Hyperoptic @HyperopticCS have been absolutely woeful for last 24 hours. No outreach to customers despite knowing their service is down for hundreds of people.

  • dumielauxepices Unstoppable-Chi aka #BrazenHussy (@dumielauxepices) reported

    @Hyperoptic I have just been speaking to one of your very un-useful and borderline incompetent / rude agents as I am trying to change my fibre provider. Can someone please reach out to me. Thanks !

  • yeptch Yeptch (@yeptch) reported

    @Hyperoptic hi, my internet has been down since 7pm last night. Really need it to be up and running again this morning for work!

  • CatriRose Rosie (@CatriRose) reported

    @HyperopticCS @Hyperoptic As said, you didn’t help me when I needed it, and your service is not available where I live. I’m just warning others to avoid Hyperoptic

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    When will your service be available in the SE18 area. Need a reliable provider ASAP. @Hyperoptic

  • 2blizmartin Liz Martin (@2blizmartin) reported

    @HyperopticCS Sadly I have to say with all my dealings with telephone and broadband this is the worst company for Customer Service. I complied with the end of my contract when I moved house and asked to port my telephone but Hyperoptic has refused. This was not in my contract

  • junzvids junz (@junzvids) reported

    @HyperopticCS My Broadband is backup. Try connecting all. Hyperoptic,Thank you for your hard work on restoring the service. Out of curiosity, it would be great to know what caused the issue.

  • YSLhennessyy 🧘🏽‍♀️ (@YSLhennessyy) reported

    @Hyperoptic been on hold for over an hour waiting to be spoken to by customer service. told our wifi would be on 2 days ago now it’s monday unable to work from home with no wifi & no one picking up calls😡