Hyperoptic Outage Report in Wellingborough, Northamptonshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Wellingborough, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Asad Feroz
(@aferoz007) reported
@HyperopticCS I have still not received any response back from @Hyperoptic @HyperopticCS not sure at what age or year I’ll get response and my internet back poor at managing services
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Kunle Daniel Osinaike
(@HlthCarePro) reported
@Hyperoptic I would label your customer service as useless but that seems an insult to useless people. 3 hours of holding and being hung up on
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Dennis Runz
(@dennisrunz) reported
@HyperopticCS I’ve contacted customer service multiple times but Hyperoptic refuse to provide any useful information whatsoever. No transparency. Things that get “escalated” just hit a dead end with no response.
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Asad Feroz
(@aferoz007) reported
@IslingtonBC @CommunityFibre @Hyperoptic Please don’t they’re rubbish no services at all internet never worked or May be you have to live without internet for weeks or months cause they never reply to customer queries properly
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l
(@_laura_o_0) reported
@Hyperoptic can you explain why your customer service on a Friday and weekend is so diabolical? Waiting 40 minutes on webchat to speak to someone and still on hold on the phone waiting to speak to someone for nearly an hour now. Absolute joke!
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LBRGamer
(@lbrgamer_twitch) reported
@Beesley1Carlie @Hyperoptic @HyperopticCS Whoever initially installed it, the wiring wasn’t allowing the light through the fibre so engineers came to fix it but said I should be able to ask for activation now it was sorted but still nothing…
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Arun
(@dicearunks) reported
@Hyperoptic ,such a terrible service ,its been 8days that no internet at my home I have been told it will take only 5mns to transfer existing hyperoptic connection to mine on 15- Sep no connection yet! I made 12 calls to your support but no help !
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JitanEDM
(@JitanEDM) reported
At this point I’m considering just signing up to @virginmedia will probably get it installed faster than @Hyperoptic will fix my internet.
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LBRGamer
(@lbrgamer_twitch) reported
@Beesley1Carlie @Hyperoptic @HyperopticCS Never been a thing communicated to me, every contact I’ve had was to message them after the install, all the engineers who have visited said the same thing
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Asad Feroz
(@aferoz007) reported
@awakenedyogi19 @Hyperoptic I agreed, waited more than 1 hour on phone than received extremely bad customer service from @Hyperoptic still no sign of service restoration after 6 days you’re definitely different from other professional providers