Hyperoptic Outage Report in Wellingborough, Northamptonshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Wellingborough, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HollyB
(@hollygreaves1) reported
@Hyperoptic @InGoodEspirito @Hyperoptic absolutely shocking service for new customers! Staff with no clue what is happening and conflicting information provided by sales, engineers and support services! Being told broadband is ready to be activated and then radio silence!! 💩
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Mo Fei Cheung
(@mofei_cheung) reported
@Hyperoptic can u look at the service in area PR26? The connection keeps cutting in and out every few minutes! Thank you
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Stringent
(@stringents) reported
@hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.
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Icon Republic
(@Icon_Republic) reported
@Hyperoptic So it was fitted FRIDAY has never worked and its TUESDAY ! I need the internet for work, i've phoned EVERYDAY and no answers, POOR POOR SERVICE, and i left my current provider to join YOU ???
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OneTheDonDada
(@OneTheDonDada) reported
@FPL__Raptor @Hyperoptic How come you chose to go with that service rather than like EE fibre? Is that the only option you have in the apartment block or something?
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Mark
(@singlestrike) reported
@Hyperoptic can you help. I am sick to my bones with this service. All morning I have been without WiFi AGAIN. This is such a regular occurrence for me. I'm done. I'm literally searching now for another provider. 7 years I've put up with this extremely inadequate service.
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karim
(@karim46665438) reported
Can someone in @Hyperoptic pls explain why their service is so bad and 2 engineers don’t even know how to make the system work. I don’t recommend at all
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Farah Pop 🫧✨️
(@farahpopxo) reported
@Hyperoptic the worst!
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Pasty
(@pastyw6) reported
@Hyperoptic I’ve been at position one of your phone queue for over 20 minutes now with “an estimated wait time of 3 minutes”. Is there any chance of someone picking up?? When did HyperOptic get this bad????
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GymBAE
(@MakedaQoS) reported
People don’t believe how often @Hyperoptic WIFI services fail… My mobile hotspot has used 17GB of data and I only use it for my work laptop in WIFI emergencies when WFH. I’ve been with them for 6 months. You do the math and tell me if that’s reasonable.