Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anubhav A. (@Anubhav_11) reported 4 minutes ago

  @Hyperoptic Can you please avoid maintenance work during working hours? As you might be aware a lot of people work from home these days, and loss of network on weekdays between the working hours is a very big inconvenience. Reading RG1.

• 
  Simon Menneer (@WindyinSancreed) reported 9 minutes ago

  @Hyperoptic Planned maintenance 9-1 today in St George's Wharf. 6 hours later and it still doesn't work and your customer support is clueless. An update would be appreciated.

• 
  Samantha Steadman (@SamSteadman86) reported 13 minutes ago

  @Hyperoptic Deffo not hyper reliable, I've had virgin media installed as a back up as your service is down at least once a month!

• 
  Oluseye Farodoye (@seyefaro) reported 13 minutes ago

  @Hyperoptic is seriously messing with my work. Getting download speeds of 1Mbps when you’re paying for 1Gig is unacceptable. Spoke to customer support and they’re asking me plug a cable to test. Where am I supposed to find a computer with an Ethernet port?

• 
  nick vandyke (@nick213) reported 14 minutes ago

  Very disappointed with @Hyperoptic 3 days with no internet and their customer services don’t even reply. Still in my first month so time to find another provider!

• 
  Grom McGromface The 6th (@6thGrom) reported 15 minutes ago

  @Hyperoptic internet still down in the SM1 area. I'm about to finish work and head home. This makes me a sad panda 😞🐼 what's going on guys?

• 
  Dr Trappenstein (@MHalberstram12) reported 16 minutes ago

  @Hyperoptic I’ve called up 6 times since March and you still haven’t resolved my issue. Disgraceful service. Constantly advise me to call back so I waste my time and get no update.

• 
  Orchard_Man (@Turnditch_Man) reported 17 minutes ago

  First sort out Full Fibre to the homes!! Labour has dropped the ball on this issue. (March 2025 figures) "Premises passed" is not the same as "service available" Premises Passed (million) % Share of UK Premises* BT/Openreach 17.1 m ~52% CityFibre 4.0 m~12% Netomnia (YouFibre) + Brsk 2.03 m ~6% Virgin Media (RFOG) 1.7 m ~5% Nexfibre (Virgin Media O2) 1.6 m ~5% CommunityFibre 1.5 m ~5% Hyperoptic 1.2 m ~4% Others (FullFibre Ltd, Zzoomm, Gigaclear, etc.) ~4.4 m (combined) ~14% Overall about 77%

• 
  Matt (@e67785a300794ec) reported 19 minutes ago

  @Hyperoptic do you have a complaints contact, please? I’m having to move home and you can’t supply my new place as your service isn’t available there. Both circumstances are out of my control yet you are expecting me to pay hundreds to cancel.

• 
  DeltaLondon (@DeltaLondon2) reported 19 minutes ago

  @Hyperoptic Good Morning - Service outage in W14?