Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (9%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Monte (@ViscountMonte) reported 34 seconds ago

  @Ccynica @Hyperoptic @HyperopticCS Agreed, I sent them a DM as requested and just received a generic brush off with no ETA of resolution. Given the issue and experience the 24/7 support appears to be a myth.

• America Mappilai (@AmericaMapillai) reported 2 minutes ago

  Hello @Hyperoptic why do I need to pay more as a existing customer to renew? I missed the deadline and reached out and got charged more than what you offer new customer. Is this fair #hyperoptic @HyperopticCS

• Ccynical (@Ccynica) reported 2 minutes ago

  @Hyperoptic Your customer service is disgusting, taking 10 years to reply I have no internet because of your slow incompetent service @HyperopticCS

• Ccynical (@Ccynica) reported 7 minutes ago

  @SettaSoeyono @HyperopticCS @Hyperoptic Yes very slow customer service, their service is sooooooooo bad and slow.

• Pharmacist/Lawyer Thorrun MRPharmS (@pharmthorrun) reported 8 minutes ago

  Dear @Hyperoptic you keep saying you will come and fix my internet but you haven’t yet and people (yes multiple!) send me horrible messages if I don’t reply in a certain time period (I don’t know what that period is.) So please can you hurry up 🙏🏽

• HyperopticCS (@HyperopticCS) reported 11 minutes ago

  @CindySughrue @Trustpilot @Hyperoptic Heya Cindy! While this is an unfortunate set of events leading to undesired experiences with some of the customers, it is certainly not a representation of the majority of our customer's experiences as the other 5 star reviews show. Our DMs are opened!

• Xenomorph (@xenom0rph09) reported 15 minutes ago

  @acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic

• D3@dp0ny 🇺🇦 (@D3dp0ny1) reported 17 minutes ago

  @Hyperoptic @HyperopticCS no service no updates five days no good. What's your point????

• Ccynical (@Ccynica) reported 23 minutes ago

  @jvantill @Hyperoptic Don't bother their customer service is the worst ever

• farahtozy (@farahtozy) reported 23 minutes ago

  @HyperopticCS No internet for over 24 hours. Still waiting for someone from Hyperoptic to call back… can someone from your team resolve this issue please?