Hyperoptic

Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Wellingborough, Northamptonshire, England 02/26/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Shan41617142 Shan (@Shan41617142) reported

    @Hyperoptic I nominate #hyperoptic as the worst #internet provider in UK. #isp internet goes down for days (not hours) with no explanation.

  • moxietex Moxietex (@moxietex) reported

    @Hyperoptic no service in N1 for 20 hours no updates. Can’t get through to find out what is going on. Can I at least get an ETA? The outages keep increasing and the response rate decreasing. #internetdown #badservice

  • TheOneRahman IK04LAS  (@TheOneRahman) reported

    @Hyperoptic This despite speaking to customer service, technical team and the installation team before placing the order & booking engineer. Just thinking I may come to regret signing up with you.

  • valentin_aj_roy Valentin (@valentin_aj_roy) reported

    @Hyperoptic over a week without internet and no sign of a technician. Sent multiple messages via my account and no responses yet. Abysmal customer service. Want to redeem yourself and send a technician...maybe soonish? Or am I expecting too much?

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic it’s time to stop parroting ‘send us a Dm’. I have - many . Still no satisfactory service from you. This is a company everyone should avoid

  • Lesism Les (@Lesism) reported

    @grandwaz000 Shut up, you! You make me feel sick!🤮 Best thing about my brief marriage was Hyperoptic, and I miss it so damn much!

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • Shan41617142 Shan (@Shan41617142) reported

    @Hyperoptic @HyperopticCS citywide internet down for now 4 days with no update. Any idea when you guys will get your act together? Do I need to go through the work week without internet?

  • olding80 davo 💙💛🇺🇦🇺🇦 (@olding80) reported

    @Hyperoptic Really should be! I moved from sky because it was slow. You may be fast but you keep going down. No internet again today and no one to talk to either! I need to work and so do others in my building!!!

  • cbrown1230 Christine (@cbrown1230) reported

    @HyperopticCS Just received a total nonsense Dm. All I need is a replacement box or an engineer visit & can’t understand why a decent company would take 5 days to arrange this. Your customer service & the actual service provide is truly awful and people should avoid @Hyperoptic at all costs