Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (10%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Indy Matters (@indymatters) reported 2 minutes ago

  Anyone with recent experience of @Hyperoptic in Edinburgh? Some older posts suggest it has outages. My virgin fibre never does but it’s overpriced and I resent paying for phone and TV I literally never use

• Anastasia Amorin (@Anniestarsia1) reported 5 minutes ago

  @Hyperoptic worst ever customer service. Still no internet after a month an no formal explanation disgrace. I will not be forced to pay a month I am not using your service.

• adham (@adhamaloka) reported 7 minutes ago

  @VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.

• Swadeshika Prusty 🇮🇳 (@soumeshika) reported 8 minutes ago

  @Hyperoptic This is utter digraceful its more than 24 hrs and there is still an outage!!!

• D3@dp0ny 🇺🇦 (@D3dp0ny1) reported 11 minutes ago

  @Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up

• Dean Masters (@23drm) reported 12 minutes ago

  @virginmedia Yes I have. Each and every day. But that doesn’t help when there’s no warning there will be issues and I have work to do. Really poor, especially when Hyperoptic look like they’re coming to the area.

• Adam Aberra (@AberraAdam) reported 13 minutes ago

  @Hyperoptic no proactive updates on how you’re fixing the issue that’s lasted for more than 24hrs now. The outage was reported yesterday afternoon and you sent an engineer 3pm the next day? Not good enough.

• Chev (@Chev1738) reported 14 minutes ago

  @HyperopticCS Response from Hyperoptic: Fumigation means no re-cabling for 2 weeks. No date of fumigation given. No date for internet resumption. You expect your customers to go without internet while under contract for a month?! You couldn't replace then fumigate? @Ofcom Some help please?

• Ronan Barton (@Ronan_Barton) reported 14 minutes ago

  @bt_uk Not sure the best time to try and sell additional products Is when there has been issues with what should be a simple change of address…. Still no closer to fixing the problem. Anyone used @Hyperoptic are they any good?

• LG (@ingotism69) reported 17 minutes ago

  4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen