Hyperoptic

Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Wellingborough, Northamptonshire, England 02/11/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmAGiantMonkey Matt Hughes (@IAmAGiantMonkey) reported

    @Hyperoptic Genuinely unimpressed. Had a few issues with Sky and BT before but at times it genuinely feels like you want us to have to fight to be able to use you as our ISP. What kind of company finds an issue when installing something and rather than say anything, just leaves?

  • taranasus 🎮 Taranasus 🕹 (@taranasus) reported

    Not only that, they're also sending all the necessary packaging and labels to return the old one. All I have to do is: Put in box, post. Everyone has a LOT to learn from @Hyperoptic Customer Service. 2 years with them and any issues I head was dealt with quickly and effectively

  • adrianhon Adrian Hon (@adrianhon) reported

    Thoughts on @Hyperoptic? That 900mbps up/down is very enticing! Is it as good as it sounds? Better than OpenReach fibre? Also: why is the monthly rolling contract *cheaper* than 12/24 month commitments?

  • RobG_91_ RG (@RobG_91_) reported

    @Hyperoptic I have continuously tried reaching you to have your engineer remove his van from my driveway. My car is blocked in. I'm not a customer!!! It's been 3 hours. Your staff are unhelpful and quite frankly rude. A truly awful business!! Avoid at all costs.

  • marcusmichaels Marcu$ (@marcusmichaels) reported

    @Hyperoptic are you down in Hertford? My internet has stopped and when trying to log in to my hyperoptic account to check service status, I can’t get past the login screen (just loads forever)

  • ozkanbugra Bugra Ozkan (@ozkanbugra) reported

    @HyperopticCS I can't reach you by phone since yesterday, and no reply to my DMs either. @Hyperoptic is the worst internet service provider unfortunately, I regret that I changed my broadband.

  • Coolio_Wolfus 🐺 Coolio Versipellis Wolfus 🐺 (@Coolio_Wolfus) reported

    @pcgamer Try having a UK #BT supposedly FTTC connection giving 0.2 mbps upload & being told on reporting it that the download speed is ok & I would be charged by #OpenReach if no fault found. It was so bad I couldn't even get my email, yet #BT said it was fine. Can't wait 4 @Hyperoptic

  • Ezezeast Eeezz (@Ezezeast) reported

    @Hyperoptic My internet is down ..

  • TomPascoe_ Tom Pascoe (@TomPascoe_) reported

    So my landlord has sold my apartment and I have to move out... I just signed a new agreement with @Hyperoptic last month and now they want £500 to cancel it. May as well have gone to a casino and put it on red, what an absolute disgrace.

  • xDommiex Domini (@xDommiex) reported

    @adrianhon @Hyperoptic Better than OpenReach fibre! By far! I was struggling with a crap connection for about 2 years before Hyperoptic were in my area, been with them for 4 months nearly and I’ve had no problems. I pay £30 a month. I don’t have a phone line though. I’m also on the 500mbps.