Hyperoptic outages and service status in Wellingborough, England

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kurt Robson (@KurtRobsonn) reported 1 minute ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  sad jester (@noopdles) reported 3 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  ᴄᴍ. (@charliemensah) reported 4 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  J Jack (@joyjack) reported 7 minutes ago

  @Hyperoptic what's the issue now? 24 hrs unstable network without notice is cruel.

• 
  Rameez Kaleem (@RameezKaleem) reported 8 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  cache crab (@cachecrab) reported 8 minutes ago

  my internets been down for what feels like hours @Hyperoptic why

• 
  SmileyGFace (@SmileyGFace1) reported 11 minutes ago

  @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

• 
  Tracey Bird (@BirdTbird) reported 15 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 16 minutes ago

  @Hyperoptic you are down

• 
  Sean Geraghty (@cedarmaster) reported 17 minutes ago

  @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.