Hyperoptic Outage Report in Wellingborough, Northamptonshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Wellingborough, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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AnvarolDreams
(@AnvarolD) reported
@ironside @HyperopticCS @JamesHobley3 Hyperoptic used to offer customers wirelesss hotspots during outages. Maybe they could help you with that? For what its worth, my guess is that the duct does not belong to them so they will be depending on BT Openreach to fix it.
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kingosticks
(@kingosticks) reported
@Hyperoptic @nokia Unlike the other unhappy customers here, I think this is great! I've been a customer for 5 years and didn't realise you were running FP4. I worked on both FP4 & 5 so it's cool to see a customer enjoying our backwards compatibility. #dogfooding
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Seemore (ジュリアン)
(@Juliannochie) reported
@Hyperoptic I’ve been waiting for 5 days for my activation. They responded to my last tweet, but now I seem to have entered the black hole that is Customer Services
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James
(@jaemsnrg) reported
@Hyperoptic Guys, we've been waiting on an installation for 3 months now; engineer never pitched today. What is going on here?
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Erkan Emin
(@ERKT2) reported
@Hyperoptic Outage at SE15, any idea when service will resume please?
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JitanEDM
(@JitanEDM) reported
Useless support, get hung up on by the phone support because won’t provide me response for some other team, I’m told case is escalated yet 72 hour after a engineer visit still no internet signal. @HyperopticCS @Hyperoptic 20days+ without internet but everyday filled with lies
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JitanEDM
(@JitanEDM) reported
@Desborough9John @Hyperoptic These guys are the worst support, looks like they have only new people who have no clue what to report or log or do most of the time. I’m on day 18, engineer finally came yesterday and said someone had completely messed around with the wires in the central bit of the building.
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Niall Gavin Batty
(@niallbatty) reported
from
Manchester, England
@Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!
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royaldor
(@Roya1dor) reported
@Hyperoptic can you at the very least activate my service after 8 days of installation? please?
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Lee Jones
(@thisleejones) reported
@Hyperoptic @HyperopticCS you opened a complaint on my behalf on the 17th of September. You asked for 10 business days to address the complaint. It is the 14th of October and I have heard nothing. #complaint #poorcustomerservice #poorcustomerxp