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Hyperoptic

Hyperoptic outages and service status in Wellingborough, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Wellingborough, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • subzee_
    Stu (@subzee_) reported

    Hyperoptic is down 👍

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • maidaomd
    Rafael Lino (@maidaomd) reported

    @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

  • millimeep
    Iain Miller (@millimeep) reported

    @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

  • hartwright_tom
    Tom Hartwright (@hartwright_tom) reported

    @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

  • liam_richards
    Liam Richards (@liam_richards) reported

    @KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.

  • RoseyD77
    RoseyD77 (@RoseyD77) reported

    @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

  • PBailey71973
    Paul Bailey (@PBailey71973) reported

    Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

  • anth64369
    Ronald Anthony (@anth64369) reported

    @Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.

  • kevbur123
    Kevin Burke (@kevbur123) reported

    @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.