Hyperoptic outages and service status in Wellingborough, England

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Intelligence Service 🕵🏽‍♂️ (@london_Iran) reported 51 seconds ago

  @bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.

• 
  Elizabeth (@Elizabe80680425) reported 3 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  Alex Tarrant (@AlexTarrant4) reported 5 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported 7 minutes ago

  Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

• 
  Kurt Robson (@KurtRobsonn) reported 8 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 9 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  Gunjan Arora (@gunjanarora001) reported 11 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  Paul Thompson (@tommo_68) reported 15 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  πι (@TheThreepoint14) reported 15 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  BelLa (@BellaFelize) reported 17 minutes ago

  @EKOcasts @Hyperoptic If you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever…