Hyperoptic

Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Wellingborough, Northamptonshire, England 12/16/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenP42694415 Darren Porter ChM FRCS (@DarrenP42694415) reported

    @Hyperoptic Pity the service goes down once every three weeks

  • Durin90 Mat Wojnarowski (@Durin90) reported

    Almost 5 years after I stopped being @Hyperoptic client, they’re sending me email I’m due to refund £2 something. When I cancelled contract with them I contacted them and CS said they won’t refund it because “no”. Good product, clown customer service.

  • user19860331 user19860331 (@user19860331) reported

    @Hyperoptic Have you really got rid of your chat support and now it's phone / email only? That is gonna be painful

  • ianeharvey Ian Harvey 🇺🇦 (@ianeharvey) reported

    @nikospolydorou @EddieBrand To be honest I believe they are all under staffed. I moved to Virgin from Hyperoptic 1Gb. I never had to call them, but I don't expect it would have been great if I had!

  • LuisT17 LT (@LuisT17) reported

    @HyperopticCS folks, I am currently a customer of yours and I am moving to another place that also has a hyperoptic socket, to who I need to speak to / send an email to schedule the swap?

  • gxwesq Gary Watson (@gxwesq) reported

    Deeply regret switching to @Hyperoptic broadband. Just had to upgrade my package to get a decent signal and instead @Hyperoptic have managed to disconnect me completely and can’t to attempt to fix it because their tech staff don’t work on the weekend . Its 24/7 promise is a lie

  • recliner2 Nigel Pendse (@recliner2) reported

    @HyperopticCS But my Hyperoptic line is still down, for the second time this week!

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    Hi @Hyperoptic this is to inform you that I have already cancelled your trial within 3 months which was confirmed number of times by your customer service and sales when he signed contract over the phone.

  • xemmawatt Emma (@xemmawatt) reported

    My service is down, when will this be fixed? @Hyperoptic @HyperopticCS

  • RTWRich RtwRich not really here anymore, see richtwarms (@RTWRich) reported

    @Hyperoptic Thanks for the annual cliché. It's an even odder time when your service goes down in AL1, with zero explanation. @HyperopticCS