Hyperoptic

Hyperoptic Outage Report in Wellingborough, Northamptonshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Wellingborough, Northamptonshire, England 11/21/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenG08647623 Lauren Gallagher (@LaurenG08647623) reported

    @Hyperoptic @HyperopticCS terrible service!! Have had no internet now for over a week! Complained over the phone everyday plus on chat and am told there is no manager for it to be escalated to. How can you treat customers in this manner?! #terriblecompany

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @mangotango333 @Hyperoptic Lauren, we're sorry to see that you waited this long to speak to our support. We've just messaged you, so feel free to check it out anytime. Thanks.

  • isupposeitscool Danny D (@isupposeitscool) reported

    Day 44 since my instillation and still no internet. Starting to think @Hyperoptic’s technical support team won’t ever activate my account. @HyperopticCS it was only after my call today that I was offered any sort of escalation to a complaint department. Travesty.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @precious_m_e @Hyperoptic We're sorry to hear that, it has never been our intention to cause distress.😔We've just responded to your DM, so feel free to take a look. Thanks.

  • The_MindSpeaks MindSpeaks (@The_MindSpeaks) reported

    @Hyperoptic I just cannot believe i waited a month for you to send me a router, that still had not arrived, and when I called up, you offered me no reassurance! Nothing to keep me as a customer either! Awful experience! Never again!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!!!!!!

  • adamypatel Adam Patel (@adamypatel) reported

    @Hyperoptic @HyperopticCS - You are aware of the outage at One Eighty Stratford, but it's been close to 16 hours. When will you have us back online?

  • hanlespan Hannah Albery (@hanlespan) reported

    @HyperopticCS @Charlie76675754 I have the same issue in SE10. Last Thursday Hyperoptic online chat told me you had access to the point but due to it being a major outage it was unlikely the service would be back up before today. Now you are arranging access which is it?