Hyperoptic outages and service status in Wellingborough, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Wellingborough, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Wellingborough, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wellingborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Phillips (@bamsam_md) reported@Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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Uppili Ventures (@uppiliventures) reported@Hyperoptic why say no service issues when we all do not have service right now?
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Janaka Abeywardhana (@janaka_a) reported@Hyperoptic position 158 in the telephone support queue!!! what a joke!
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Graham Hesketh (@Hesketh_GD) reported@Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.
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Sonia Marsh (@SoniaMarsh49390) reported@Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?
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Amin Salehzadeh (@aesnobari) reported@Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.
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SmileyGFace (@SmileyGFace1) reported@Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?
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babycakes (@Ry0hitan) reported@FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue
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Nelly Friday (@menticapti) reported@root3vil @Hyperoptic Have they been sold? The customer service used to be so good.