Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/03/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CazzyRNF Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @HyperopticCS @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…

  • VikeshKPatel Vikesh patel (@VikeshKPatel) reported

    @HyperopticCS no internet since Wednesday and no indication of it being resolved. Hyperoptic cannot resolve the issue and will only compensate from day three onwards. How does that work? How about chalking off the contract entirely and allowing me to move to a reliable provider.

  • 23drm Dean Masters (@23drm) reported

    @virginmedia Yes I have. Each and every day. But that doesn’t help when there’s no warning there will be issues and I have work to do. Really poor, especially when Hyperoptic look like they’re coming to the area.

  • PaulieR1975 Paul David Render (@PaulieR1975) reported

    @indymatters @Hyperoptic Been a customer up near Leith for about 4 years at 2 different addresses and have had no problems.

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    @HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.

  • ingotism69 LG (@ingotism69) reported

    4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen

  • Chev1738 Chev (@Chev1738) reported

    @HyperopticCS Response from Hyperoptic: Fumigation means no re-cabling for 2 weeks. No date of fumigation given. No date for internet resumption. You expect your customers to go without internet while under contract for a month?! You couldn't replace then fumigate? @Ofcom Some help please?

  • jasshans Bogdan, Gheorghe (@jasshans) reported

    @HyperopticCS @BettyShmem @Hyperoptic How about responding to DMs rather than posting memes? 19h without response, internet is down and your team refuses to come to fix it until Monday. Post few more memes maybe the internet will get fixed 😐

  • 256db Donna Bruce (@256db) reported

    @Hyperoptic It would be great if i could actually activate my service, 4 days and im still not connected. They are unwilling to make it a priority & I've had no updates from them & had to call everyday to get an update. Extremely poor service considering im a new customer