Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 02/05/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyC843 AndyC84 (@AndyC843) reported

    @Zero_RVL @MarcBurrage @nintendolife Non gamers presumably… Just checked the link and it’s to HyperOptic, which is a broadband company I’ve never heard of. I think it’s a bit dodgy that Nintendo Life have published the article based on the above…Paid promo, without them saying so perhaps?

  • ChppIl ChappeII (@ChppIl) reported

    @HyperopticCS @PancakePete00 Look at Twitter, the only PS users facing this issue are those who have hyperoptic broadband, its obvs your issue.

  • MattyEdwardss Matthew R Edwards (@MattyEdwardss) reported

    @Hyperoptic can you please sort out PlayStation network connectivity. Everyone using your router and service can’t connect to PlayStation network.

  • SamoshOfficial Samosh (@SamoshOfficial) reported

    @DoubleDstroyer @virginmedia I'm with virgin and honestly don't ever get a problem with them, but then again I don't stream much... Can you get @Hyperoptic in your area?

  • Barnyclark Barnaby Clark (@Barnyclark) reported

    @Hyperoptic hi - our internet is not working and I can’t get through o your phone lines

  • Chris89698477 Chris (@Chris89698477) reported

    @ArmaVALIANT @zoetargaryen @AskPS_UK Which internet provider are you with? The reason I ask is, I can’t even login to the network via my pc or phone but when I activate 5G and turn off wifi, I can login to PSN via my phone so got a feeling it’s something to do with Hyperoptic

  • TomSamBee Thomas Braithwaite (@TomSamBee) reported

    @RichardNeil13 @jnightda1 @AskPS_UK You on Hypertopic? I tried tethering with phone and it worked with 4g/5g. Must be a hyperoptic issue if so.

  • Chris89698477 Chris (@Chris89698477) reported

    @Hyperoptic Hi, there appears to be an issue with Hyperoptic users connecting to the PlayStation network. This has been all day. I think the issue is with Hyperoptic because I can login to my account via 5G but not when connected to Hyperoptic. Could you please investigate?

  • MattBoy93903960 Matt Boyer (@MattBoy93903960) reported

    @Hyperoptic I requested a call back 2 hours ago and still radio silence. Awful customer service. Can someone contact me ASAP

  • AndyC843 AndyC84 (@AndyC843) reported

    @Zomia64 @nintendolife It’s not news though. It’s a survey from a site that sells broadband (HyperOptic, & no - I’ve never heard of them either) Find it pretty suspicious that NL have published this; paid promo without the site mentioning it perhaps?