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Hyperoptic

Hyperoptic outages and service status in Waterlooville, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Waterlooville, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bilalh258
    Bilal HussainxX (@bilalh258) reported

    @HyperopticCS I got 1Gb fiber connection and down speed is 90 and up is 55 Why hyperoptic make fool to ppl

  • RSPshout
    RomanS 🇬🇧🇪🇺 (@RSPshout) reported

    @rudybonnier @HyperopticCS @Hyperoptic I've had 30 minute call with them. They're sending engineers out again tomorrow morning should be here 8am. There is an ongoing problem with our fuse cupboard in our building. 26 customers are affected. I've requested compensation which they're declining as not a consecutive 48

  • k_w_a_k
    kwak (he/him/his) (@k_w_a_k) reported

    @Timothy_Green @StepAwayPlease @SkyUK I switched to Hyperoptic for my broadband, as soon as it was available round my way. Had it maybe 18 months, no issues.

  • matryer
    Mat Ryer (@matryer) reported

    @HyperopticCS @shreyag_ @Hyperoptic Thanks for all your help btw. Any idea what the problem was before?

  • shartem
    Artem (@shartem) reported

    @bilalh258 @Hyperoptic @brit You need to talk to the Customer service then

  • AtM0StF34r
    AtM0StF34r (@AtM0StF34r) reported

    @HyperopticCS @Kyleyuu He’ll now have had a bad experience with you, which is being tweeted about, he won’t recommend you to others due to this and probably in future will not return as a customer, is it not worth the cancellation fee to bring this to a satisfactory conclusion.? #Hyperoptic

  • RSPshout
    RomanS 🇬🇧🇪🇺 (@RSPshout) reported

    .@Hyperoptic @HyperopticCS Your internet service has gone offline in London SE16 at 20:30 on Mon 10th, Tues 11th & tonight. Bang on 20:30, same time each evening. What is going on? Why are you deceiving your customers? If you need to go offline to do works just say so #hyperoptic

  • bilalh258
    Bilal HussainxX (@bilalh258) reported

    @Hyperoptic @brit Check this And tell me Really award Goes to HyperOptic I got 1 Gb fibre connection i am paying £41 And speed is **** and you guyz not taking any action

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @Kyleyuu We truly are sorry, Kyle. For that reason, we also provide monthly rolling. We do offer the possibility of transferring the service to your new location free of charge, so if you are moving somewhere serviceable by Hyperoptic, we'd gladly transfer your service there!

  • StevenMcinerney
    Steven (@StevenMcinerney) reported

    We've got a new @Hyperoptic router as we've upgraded our internet from 150 to 500mb. Nicola's laptop can't connect to that new router. If we switch back to the old router, it connects, but with old speeds. She's got a 2014 macbook air. Has anyone had a similar problem before?