Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 01/29/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Nits75332925 Nits (@Nits75332925) reported

    @Hyperoptic Without any internet service for next 4 days. no alternate option provided by Hyperoptic. Very disappointed and frustrated with Hyperoptic customer service.

  • liamthompsonok Liam Thompson (@liamthompsonok) reported

    @HyperopticCS Hi Hyperoptic - got a red light on my Internet in Hackney this afternoon, are you aware of any other outages in the area? Have restarted once/twice already. Thanks for any help!

  • danking69 Daniel King (@danking69) reported

    @Hyperoptic fancy fixing your WiFi in my new house? Been here nearly 3 days and it’s been down 3 times for close to 24 hours in total. Been on hold for 20 minutes now #Internetdown

  • mrmolley Molley (@mrmolley) reported

    @Hyperoptic you got an issue over there? Just received some spam I shouldn't have. Please reach out

  • Nits75332925 Nits (@Nits75332925) reported

    @Hyperoptic my Wifi is not working. I am told by customer care that cable connecting my flat and cabinet is broken and would need to either be replaced or repaired - to be done by engineer on 3rd May. I can’t wait for that long as my work will suffer. Can you pls prioritise this?

  • Farid_UK Farid Pasha (@Farid_UK) reported

    @Hyperoptic unfortunately it has been 2 months, 2 engineer visits and still no internet. customer service is really poor

  • chunkymcl ⭐️⭐️⭐️⭐️⭐️ (@chunkymcl) reported

    @Hyperoptic how do you supply your customers is it ur own network?

  • zburgermeiszter Zoltan Burgermeiszter (@zburgermeiszter) reported

    @Hyperoptic please check ticket #2222170. My internet is down.

  • frir Frido Ruth (@frir) reported

    Again really disappointed in @Hyperoptic 's service. Multiple service outages after a horrendous 12 month installation and failed activations. Yet no response from @HyperopticCS to a number of emails. #fibre

  • OliverBoaler Oliver (@OliverBoaler) reported

    .@itvMLshow @MartinSLewis - Hi Martin we made the switch to @Hyperoptic to help cut our bills and have been left without internet for the last week - without any estimates on when they might have it working. Please advise your viewers not to make this switch!