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Hyperoptic

Hyperoptic outages and service status in Waterlooville, England

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  • Hyperoptic generated 0 outage signals in the last 24 hours around Waterlooville, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AbPMet
    AbPMet (@AbPMet) reported

    @Hyperoptic Still down SE18. Down since yesterday 7:20pm

  • Flowerbomb212
    Flowerbomb212 (@Flowerbomb212) reported

    @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • TheThreepoint14
    πι (@TheThreepoint14) reported

    @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

  • BarryDavid69562
    Tony Costanza (@BarryDavid69562) reported

    @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

  • carolinemck2
    Caroline McKernan (@carolinemck2) reported

    @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??

  • EddieMakesGames
    Eddie (@EddieMakesGames) reported

    Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

  • EstherAkinRN
    Esther (@EstherAkinRN) reported

    @MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster

  • DazLFC79
    Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported

    @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

  • kevbur123
    Kevin Burke (@kevbur123) reported

    @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.