Hyperoptic outages and service status in Waterlooville, England

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gregor_Masterton (@GregorMasterton) reported 8 seconds ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Marcelo Hidalgo (@mhmnat1) reported 43 seconds ago

  @Hyperoptic is there a problem with the internet? I don’t have service.

• 
  Xenomorph (@xenom0rph09) reported 6 minutes ago

  @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+

• 
  Amber Gayler (@AmbieBambie94) reported 7 minutes ago

  @Hyperoptic is there issues in DA8?

• 
  Stepalex (@Stepalex) reported 7 minutes ago

  @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

• 
  Zakaria Mahmud (@zmahmud17) reported 11 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

• 
  Dan Scott (@DanJPScott) reported 11 minutes ago

  @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

• 
  SmileyGFace (@SmileyGFace1) reported 12 minutes ago

  @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

• 
  Darren Symons (@DarrenSym) reported 14 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  ZoTacStreams (@TheRealZotac) reported 16 minutes ago

  @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs