Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/24/2025 23:50

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Tbird30503477 Tbird (@Tbird30503477) reported

    @Hyperoptic please can you contact me about my service as I can't get through on the phone....I upgraded my package and my broadband speed is now slower than before. Thanks

  • miles103 miles103 (@miles103) reported

    @Hyperoptic @HyperopticCS Hi, could I please have a response to my support ticket that I opened on Friday afternoon? 1810543. Many thanks

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • Bnd14860104 Bnd (@Bnd14860104) reported

    @Hyperoptic It is hyperSLOW. I've just got the service two weeks ago and now the router is faulty. Now, I have to wait two weeks for the engineer's visit to fix it.

  • b2sanghvi Bhavik Sanghvi (@b2sanghvi) reported

    @Hyperoptic is your customer care down? Waiting for ages! I got a cancellation of plan email when I did not request for it!

  • therealphale Peter Hale (@therealphale) reported

    @Hyperoptic Why do I wait all day for a call back from your customer "service" team and then when it finally comes (at 8pm..!) do they only let it ring for 1 second? #terriblecustomerservice

  • AhmadAlmot Ahmad AlMot (@AhmadAlmot) reported

    All the apartments in my building have their internet working perfectly fine, yet 20 days and 2 engineer visits later - they still couldn’t fix mine. Thanks @HyperopticCS @Hyperoptic …..

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • danschm_ Good, Now Burn That Damn Tree (@danschm_) reported

    @AT1074 @Hyperoptic Are you in Elektron/Switch House? I’m having the same issue.

  • JacquesPOgier Jacques Ogier (@JacquesPOgier) reported

    @Hyperoptic please can you fix the wifi problem near Wandsworth Southside ASAP!? Not quite beer o’clock yet! SW184GN