Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 03/18/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • charlienewman93 Charlie Newman (@charlienewman93) reported

    @Hyperoptic are you services down in KT19?

  • Frances36340177 Francesco (@Frances36340177) reported

    @GNetworkComms @JGnetworkCEO Appalling service. 3 months on and still waiting for my correct contract (received 2 incorrect ones with higher rates than agreed). Still asking them every week since. INCOMPETENT. If you can, take @Hyperoptic instead

  • PanJamGames Jacqueline (@PanJamGames) reported

    @no_name_964480 @virginmedia If its available in your area. Hyperoptic. They're the best Internet we've ever had. Both in service provided, and customer service. I seriously can't recommend them enough.

  • christar123 christar123 (@christar123) reported

    @virginmedia aghhhh why’s your internet so crap! I pay £62 a month for this???? @Hyperoptic please hurry up and install I need you to get rid of the crap I’m suffering with.

  • suddenlyjoseph Joseph Martin (@suddenlyjoseph) reported

    Alright gays - what Virgin alternative fibre only, no phone line required, internet service providers can I look at with comparable speeds pls? Community Fibre and Hyperoptic aren’t in my area yet. Currently supposed to get gigabit speeds…

  • pretendasaurTTV pretendasaur 🦖🐱 🔜 SWCE (@pretendasaurTTV) reported

    @Swindyyyy @virginmedia We only got @CommunityFibre access this year after waiting for years for G Network and Hyperoptic delaying over and over. And it's been a genuine night and day difference. The random DNS dropouts and widespread issues are over.

  • GusuTortleFloof Gusu Tortle Floof 🏳️‍🌈 (@GusuTortleFloof) reported

    Hello, @Hyperoptic. Your customer service number and business line aren't working and our WiFi had been completely down since this morning. Please help!

  • french_s_potato The French Sweet Potato (@french_s_potato) reported

    @Hyperoptic we haven’t had internet connection the whole day, tried to contact your customer service with no luck. Can you please solve the problem ASAP we work from home and cannot afford to lose a work day because of you!

  • silviumsm SilviuM (@silviumsm) reported

    @virginmedia You could learn a thing or two from @Hyperoptic . Undoubtedly the best provider i've ever had. Too bad they are not in my area otherwise i would never picked you.

  • AdriianFTW Adrian (@AdriianFTW) reported

    @virginmedia This is why I’ve left the pathetic Virgin Media… lack of customer service or any care whatsoever. Strongly advise making a switch to @Hyperoptic if you’re looking for a reliable service provider.