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Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

Why is my Hyperoptic service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Hyperoptic

Hyperoptic is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BigPoppaLen
    The artist formally known as Lenny 🍑 (@BigPoppaLen) reported

    @Hyperoptic out here with the customer service skills of a dead ******

  • Beatdownbrown
    Liam Brown (@Beatdownbrown) reported

    @Hyperoptic it’s been two hours now how is my Wi-Fi still down

  • RATR2016
    RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • doddaka
    Vijaya Doddaka (@doddaka) reported

    @Hyperoptic service is down in Glasgow, G38EX, any update?

  • sunjayv
    Sunjay Vyas (@sunjayv) reported

    If you need a reliable internet connection AVOID @Hyperoptic 7 days of no connection then they send someone to the property who can’t fix the issue. No internet means no work means no pay. Merry Christmas

  • sammajade
    Samantha Scott 🚢 (@sammajade) reported

    @Hyperoptic wifi town in Canary Wharf - can you fix ASAP! Or provide an update…

  • xavierdamase
    DAMZ (@xavierdamase) reported

    @Hyperoptic is a joke. Asked for my building to be connected to their cable, got turned down and sent to their competitors. Thanks guys...

  • willlowther
    ❄️ Chill Lowther ❄️ (@willlowther) reported

    @TheSakeDiary It's entirely down to who is in your area. You need FTTP to get gig unless you're willing to pay 1000+ a month. Can you get hyperoptic or another community fibre where you live? (No Idea where you're based)

  • faintmatthew
    matthew newell (@faintmatthew) reported

    @Hyperoptic any internet service outages in se22? Wifi connected, service connected, but no internet

  • notdiin
    👽Din 👽 (@notdiin) reported

    last night at home before i leave for two weeks and ofc as i want to game my internet don’t work 😔 @Hyperoptic please help