Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/21/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • joec0123 Joe (@joec0123) reported

    @Hyperoptic service been down for more than 30 hours and no update at all. Does your maintenance not work over the weekend??

  • drooga rajeev joshi (@drooga) reported

    @x_zaich damn. just ended a 20 plus year relationship with virgin and switched over to hyperoptic .. v pleased so far. for what you get, virgin media is ridiculously overpriced/underwhelming. i think if you can persuade a few people around you to get hyperoptic, they’ll come to you.

  • O_Golf Chris M.E (@O_Golf) reported

    @Hyperoptic can’t provide broadband at my new address… but still want £120 to let me leave. Charging customers for YOUR failure to deliver a service is beyond a joke. Predatory, shameless, and disgusting.

  • MASARIwot The Onion Time (@MASARIwot) reported

    @Hyperoptic Terrible service, completely degrading over years

  • TCaredda Tommy Caredda (@TCaredda) reported

    Nah - @Hyperoptic, you can’t be serious! How is it down again! Twice in 1 week? And you take so long to get it sorted! How is this ok?

  • _mich_alice_ Michelle (@_mich_alice_) reported

    @Hyperoptic any update on issues with connection in L20 area, it's been down since last night and we need the connection for work

  • StefanFerrol 👀 (@StefanFerrol) reported

    Anyone else having issues with Hyperoptic Broadband today?

  • SLarhorn Sarah (@SLarhorn) reported

    @Hyperoptic what am I paying for? No internet connection for 3 days. I called customer service and they said engineer will be coming on Thursday. So that’s 6 days without wifi/internet. I’m switching back to BT since this is the 2nd time this has happened to me. #hyperoptic

  • hrukoko cony five (@hrukoko) reported

    Hey @Hyperoptic,whenever I activate the static IP address,my internet drops.I've had 4 useless tech support calls,full of promises to help,but each time I see that no one has even tried to do.3rd week in a row.Why are you ignoring me? What do I have to do to get your attention?

  • BeckyEvans3 Bexxxxxx;; (@BeckyEvans3) reported

    @Hyperoptic my internet in the building has been broken since last night no one knows what it going on? Your status says an engineer was on the way at 9am and no update since what is going ONNNNNN