Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/02/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up

  • CazzyRNF Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @HyperopticCS @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…

  • rayan7t9 Ray (@rayan7t9) reported

    @HyperopticCS Joined Hyperoptic recently.. now second day in row having outage for many hours..!!! This is absolutely unacceptable..!!! others having same issues.. if don't get this sorted ASAP me and many others will move to other companies..!

  • ingotism69 LG (@ingotism69) reported

    4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen

  • Anniestarsia1 Anastasia Amorin (@Anniestarsia1) reported

    @Hyperoptic worst ever customer service. Still no internet after a month an no formal explanation disgrace. I will not be forced to pay a month I am not using your service.

  • 256db Donna Bruce (@256db) reported

    @Hyperoptic It would be great if i could actually activate my service, 4 days and im still not connected. They are unwilling to make it a priority & I've had no updates from them & had to call everyday to get an update. Extremely poor service considering im a new customer

  • ingotism69 LG (@ingotism69) reported

    @HyperopticCS Can you please provide an update #hyperoptic @HyperopticCS Over a week without service now - and all residents are receiving conflicting information.

  • lazypix Stupid Photographer (@lazypix) reported

    Wow @Hyperoptic I've just had my first negative experience with your service. An agent trying to tell me I don't qualify l, and overcharge by £5. Not impressed. Why do we loyal customers (6+ years) have to fight to get same prices as new customers when our deals are finished?

  • CazzyRNF Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…

  • nishsinhaa Nishant Sinha (@nishsinhaa) reported

    What pathetic service of @Hyperoptic @HyperopticCS in Crawley, UK (RH10 1LH) !! Second major outage in 2 weeks. Cannot rely on them while working remotely. Will now have to work late hrs today! Missing @SkyUK who are unfortunately not available at my property. #hyperopticsucks