Hyperoptic Outage Report in Waterlooville, Hampshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Tanica van As (@tanica_van) reported 3 minutes ago

  @Hyperoptic your engineer came to my flat in SW18 on Saturday. He could not complete the install, but said he would come back once an issue was sorted. Phoned support today and now the building has been blocked from installs, even though they are installing in the building now.

• HyperopticCS (@HyperopticCS) reported 4 minutes ago

  @addictedlens @Hyperoptic Ouch, that is not good news to hear Stanley. :/ Can we please have your postcode and we can check for the status of the connection issue on your site?

• HyperopticCS (@HyperopticCS) reported 5 minutes ago

  @AndrejsFjodoro2 @Hyperoptic We are sorry to be the bearer of so many negative emotions for you Andrejs. Our teams are working on the resolution, and we'll gladly update you asap!

• philippe polleux (@philippepolleux) reported 5 minutes ago

  Still waiting ! @Hyperoptic is just giving **** customer service....

• Ironside (@ironside) reported 8 minutes ago

  @HyperopticCS now a full week since the outage in se10. No guidance on the problem or resolution time. Fed up chasing you, should be other way. What’s the plan? #hyperoptic @jamieappleseed

• Jamada (@JamadaLoL) reported 8 minutes ago

  @808grafter Hyperoptic it's £45 a month, 1GB up/down. Isn't available everywhere tho

• lijē (@lijendary) reported 9 minutes ago

  @Hyperoptic you have literally caused me so much stress and nobody is willing to help

• HyperopticCS (@HyperopticCS) reported 11 minutes ago

  @philippepolleux @Hyperoptic We're sorry you feel that way about our customer service. Rest assured that we're working on getting you the service however, we have run into issues that require time to resolve. As soon as we get an update, you will be notified of it in the complaint ticket you have raised.

• Chris Chapman (@CChapmanVisuals) reported 14 minutes ago

  @Hyperoptic morning, is there any expected maintenance in the Leeds area this weekend, my internet has been down since Friday night, LS9 8BX Router works fine but the connection externally doesn’t work

• Danielle (@F1Danii) reported 15 minutes ago

  @ironside @nzlata @Hyperoptic Back in August my service stopped running for weeks and you cannot get a straight answer out of them. Absolutely cowboys - hope your issues are resolved soon! Once my contract is up, I’m out of here