Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 11/28/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • dolphinpcb Peter C. Bell (@dolphinpcb) reported

    will all be faulting but today we only do it if the customer complains BTW as soon as HyperOptic put a feed in to the building everyone switched over because the BT service was SO bad BT offered a derisory compensation amount for the months of poor service caused by BT ...

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic Be nice to have my service restored. 10th day with no service as @Hyperoptic arrange and eta for engineer to fix. Poor poor poor.

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @HyperopticCS @Hyperoptic Engineer couldnt fix from inside Friday. Waiting for an eta on the external guys. I dont know how it just cant be booked. Stevan is on case but its not moving!

  • ItsMadJohn ItsMadJohn (@ItsMadJohn) reported

    @NecroG4ming @Hyperoptic Atm sky. But having nothing but problems.

  • BeardofRice1 Nick (@BeardofRice1) reported

    @larracroft @virginmedia There are lots of other options. Hyperoptic, Cuckoo, many smaller providers that have great customer service and offer better latency (ie. better streaming) and should be able to match VMs speed once Openreach Ultrafast Full Fibre is rolled out nationwide (end of 2024, I think)

  • DudleySO23 Dudley Rees (@DudleySO23) reported

    @Hyperoptic Can you say why our business static IP address is in use by someone else and why your telephone helpdesk don't understand that sending a new router won't fix that? Any IT manager with remote-working staff may feel my pain over the past 10 days..

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @phil81ennis @Hyperoptic Phil, we're sorry for not responding to you sooner.😔According to the latest updates, we're expecting the engineer visit to be scheduled soon. We hope it will be resolved ASAP. Thanks for your patience in the meantime, we're sorry for any inconvenience caused by this outage.

  • lexmakesthings big lex (@lexmakesthings) reported

    @AppleSauceTraum @zeninternet I was using them at my old place, new place is using hyperoptic. Let me check about referral code. I probably would have signed up with zen again if hyperoptic wasn’t already installed here. I didn’t have any problems with them during my time.

  • axelk Alex Micu (@axelk) reported

    @tobeconfirmed damn!! is that hyperoptic?

  • WorlldG George Worlledge (@WorlldG) reported

    @Hyperoptic hey, Internet has been down all night in our block in South London. Any updates for us? @HyperopticCS