Hyperoptic Outage Report in Waterlooville, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Waterlooville, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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rickwiththe
(@rickwiththe) reported
@Hyperoptic @ChooseUK Your broadband may be fast but the activation is hyper slow. I'm at day 15 of my "activation" . You've taken my money and after 13 days a technician came on site to confirm that the setup was fine, you just hadn't configured it correctly on the backend. Still waiting.. Zzz
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Uppili
(@UARE247) reported
@hyperoptic from a top end reliable service to more cost new router and more outtages with no info from company - @HyperopticCS any idea when internet will come back as my EE reception here is rubbish thus internet via hotspot ropey.
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Mary Miller
(@iam_MaryMiller) reported
@Hyperoptic once again no reply from my message , no router and disgusting customer service!
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HyperopticCS
(@HyperopticCS) reported
@iam_MaryMiller @Hyperoptic We truly apologise for the delay in our reply, Mary, and we have now replied to your message as we would need a few details to access the account and investigate what happened with the router delivery and help more, so please check it out when you get the chance!
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Jason
(@JasonJaswani) reported
@Hyperoptic is there an issue with your service ?
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CustomerServiceTruth
(@truthtellerGB) reported
@HyperopticCS @Hyperoptic we are experiencing intermittent slow internet or lost of connection int eh entire building (200 flats) for the past weeks. We had your service for three year with never an issue. Clearly something is wrong. Any report of issues in CR0 area?
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Victoria Perea-Usher
(@VUsheruk) reported
@Hyperoptic our internet is down in Acton. W3 postcode. Please fix, its been down for 60mins!!!
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Christina Chambers
(@steenchambers) reported
@HyperopticCS trying to get hyperoptic installed...been waiting a week to even get a response after signing the agreement. Can someone help?
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Krong Capital
(@KrongCapital) reported
@Hyperoptic Internet is down in central london. Need fixed ASAP.
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Johan Ballot
(@JohanBallot4) reported
@Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.