Hyperoptic Outage Report in Waterlooville, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Waterlooville, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Abu El Nof
(@abu_el_nof) reported
@Hyperoptic when will the service be restored? I need to stream the match?
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paul may
(@mayfishtp) reported
@Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks
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Sha
(@Shasaum) reported
@Hyperoptic, how long before we get an update on this outage at Princes Dock Liverpool please? It's been 3 hours and no updates, people are working from home and need to be kept informed please. Thanks
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Hyperbolic Function
(@hbfunction) reported
@Hyperoptic @HyperopticCS - my internet has been down for a week and your customer service has been appalling. I am really disappointed and need someone to urgently deal with this. I have raised a ticket and had calls but it’s appalling.
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vandaliclad
(@PPdociutatMGA) reported
@Hyperoptic are you having problems in Liverpool. No Internet connection in the last 3hrs
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Silvia Alia
(@silvia_alia) reported
@Hyperoptic @HyperopticCS no service in my area since 10.30am yesterday,no comms from you to affected customers, no chat available,...Unacceptable service. What are the timescales to restore service?
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Neil Cocker
(@NeilCocker) reported
@Hyperoptic Hey folks! Any idea when service is likely back up in CF10? Went down at about 11pm last night.
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Paul Thompson
(@tommo_68) reported
@KAIZURE_ @Hyperoptic Be prepared for large price increases after the 1st year. Also if access is difficult when the service fails you may struggle to get the service back. Waited 3.5 days over a weekend for service to be restored
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Murray Forsyth
(@mufo) reported
@JamesHarkin 1/ Look at the recommendations on which magazine. The top three are consistently 'utility warehouse' 'zen' and Plusnet. The bigger names such as sky, bt, talk talk, virgin, now, hyperoptic etc consistently get poor reviews and worse value for money. I've used and recommended
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Jamie
(@lil_miss_james) reported
@Hyperoptic @HyperopticCS Your website says doesn't service my new apt, I call up and someone confirms my address is covered. I explain website states differently, he suggests it's user error (2 times). I reiterate it's not. He tries my address and it works, I reiterate for me...