Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/04/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Difarent Dave Spurs (@Difarent) reported

    How long do these power outages last usually? Internet has been down since 8/9am @hyperoptic

  • sunraios Ravi (@sunraios) reported

    @Hyperoptic why does your service keeps going down every 3 to 4 months? Is this a sign of reliable service?

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic any idea when your service will be restored in West London?

  • harrysingh_uk Harry Singh (@harrysingh_uk) reported

    @HyperopticCS @Hyperoptic No internet, kids can’t do their homework. Any reason for the outage in the Hayes UB3 area?

  • azkxxo اذکا - أزكى (@azkxxo) reported

    Hi @Hyperoptic - a suffering customer here. Any ETA on when I can actually get wifi!?

  • go4satyam SÆTYÆM (@go4satyam) reported

    @Hyperoptic hi… Are there any problems reported in TW7 postcode?? Internet not working at home!!!

  • Rinosoares Rino Soares (@Rinosoares) reported

    @Hyperoptic how can I stop u guys every few weeks sending me this junk mail flyer through post? i dont want it neither interested. happy w/ my broadband. extra rubbish. annoying. bad for planet. please guide me who to speak with to stop this crap. thanks

  • Semlinco Sèmlinco Hountondji (@Semlinco) reported

    @Hyperoptic @Hyperoptic you really need to work on your customer service. Been waiting on phone for 35 minutes, online chat is the same and still counting. internet down…

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Seeing as my broadband is down in West London, tried calling - 20mins on hold, then had to email you via my phone, would say to people, think carefully.

  • yayids سید 🅂🄰🅈🅈🄸🄳 (@yayids) reported

    @Tricky_85 @Hyperoptic Don't waste time on webchat, they spend 20 minutes asking security questions then copy-paste message our service is down there is nothing we can do blah blah @HyperopticCS is the worst.