Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 01/21/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • reaghanreilly Reaghan Reilly (@reaghanreilly) reported

    @Hyperoptic very keen to complete my order but your website won’t let me! Spent hours in a phone Q and no reply! Help, please!

  • Josshuuwaa Josh (@Josshuuwaa) reported

    @iamfrankie @Hyperoptic @HyperopticCS I think they're actually down at the pub to be honest and have been there the whole time

  • Livelifelovely Spursonly (@Livelifelovely) reported

    @Hyperoptic day 5 without internet connection. I have now received an email that says they cannot give me an update or estimated time. Didn’t offer any help or advice either. I’ve taken money out of my pocket and had to take holiday as I can’t wfh any longer

  • ConnorK44576574 Con (@ConnorK44576574) reported

    @Hyperoptic for an isp your website is awful and optimised awfully for mobile

  • zoltankjr Zoltan Kiss (@zoltankjr) reported

    @Hyperoptic Service installation date 6 September 2022, still no service. Any plans to fix this?

  • JitanEDM JitanEDM (@JitanEDM) reported

    @Hyperoptic @ChooseUK However the 24/7 support doesn’t respond…feels like the old days of talktalk and BT again.

  • JitanEDM JitanEDM (@JitanEDM) reported

    So it seems @Hyperoptic have all the time in the world to respond to people complaining about @virginmedia but won’t do anything to fix their widespread issues and just close their live chat down instead and have no one answer the 24/7 support tickets or calls.

  • madingod James Raja (@madingod) reported

    @HyperopticCS @Hyperoptic The main problem is you're not admitting the widespread issue and delay in fixing the issue. When you have atleast 100+ customers impacted try to provide proper update and ETA.

  • thelovelymrfred haunted carousel 🎠 (@thelovelymrfred) reported

    Hey @Hyperoptic, our smart TV hasn’t been working for days since an outage. We emailed you but no response. Please assist

  • t2emv Teemu (@t2emv) reported

    @HyperopticCS Baltimore Wharf E14 9FG Hyperoptic internet not working - please fix ASAP!