Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 02/03/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Juliett98861269 Juliette (@Juliett98861269) reported

    Hi @Hyperoptic we have had a wifi outage since Thursday and still no update on when it will be back on or if there is an interim fix ??

  • rachelous Rachel Clarkson (@rachelous) reported

    @HyperopticCS @Hyperoptic @HyperopticCEO Terrible service from completely disinterested, impotent staff. A completely broken business model. Please contact me to fix my 2-week zero internet issue immediately. Absolute joke. #amateur #hyperoptic

  • Stephen__Dunne Stephen Dunne (@Stephen__Dunne) reported

    @ingotism69 @NTulswani @HyperopticCS I'm loving the ticket portal at Hyperoptic. My fault report for the initial outage report is flagged as "Solved". No it's not !! Every follow-up, "Solved" Nope, they're not either. New speak at its finest. If you can't fix the problem, redefine what the problem is !!

  • nicbell Nic β (@nicbell) reported

    @Hyperoptic down in N16 since Thursday. Customer service not of much use.

  • KateMacquillan Kate MacQuillan (@KateMacquillan) reported

    @hyperoptic #outage in Canary Wharf, any updates on when it will be restored? Thanks

  • ristyrestia risty restia (@ristyrestia) reported

    @Hyperoptic my internet connection has been in trouble since 3pm today. I have called and reported the issue. Please fix it asap! 32/15 Peffer Bank, Edinburgh.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!

  • ristyrestia risty restia (@ristyrestia) reported

    @Hyperoptic my internet connection is in trouble from 3pm today. I have called and reported the issue, please fix it asap!

  • eyeopeninvest eyeopeninvest (@eyeopeninvest) reported

    @Hyperoptic I have now closed my account with hyper optic service is a joke. Been with numerous internet providers in the bast and never has my internet been down this long without any sort of explanation. I advice anyone els dealing with these problems to cancel aswel

  • ianpatterson99 Ian Patterson (@ianpatterson99) reported

    … one of the worst aspects of BT was the extended process to signup or switch, even if you have all the physical connection and gear. If all you need is a standard (ish) modem and router, then there’s no reason it should take more than a phone call to activate, like Hyperoptic.