Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 11/23/2025 12:25

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @KFatima27 @Hyperoptic Hello! We're so sorry about the loss of service. We've located the issue and we're currently working on it. The issue turned out to be more complicated than first anticipated and the fiber issue that was found is currently being sorted. Hope to have you online soon!

  • ponyiron pony iron (@ponyiron) reported

    @HyperopticCS You don't care about your customers even they work from home. So I never recommend hyperoptic to anyone.

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • Ballsy___ Ballsy (@Ballsy___) reported

    Day 41 trying to get my @Hyperoptic service live. I got up early today to call the call centre and requested to speak to people higher up and I’ve been informed that the issue is expected to be fixed this week, and my service should be live within 7 days. Fingers crossed!

  • HylianDred HylianDred (@HylianDred) reported

    @domineeektwitch If you can get Hyperoptic, go with them. I get 1GB down and 1GB up and it has never gone down for me (touchwood). I did have BT Infinity 300MB previously and the service was great, but they charge far too much.

  • PreciTheDog Preci (@PreciTheDog) reported

    @Thafnine @virginmedia ikr, as soon as hyperoptic start getting out of London I'm gonna be on that **** immediately

  • Janebcd Jane Doy MBPsS (@Janebcd) reported

    @Hyperoptic My internet has been making lots of strange noises today and now it’s not working. I’m in the SW1P area code. Please check it out, thanks.

  • anitaponton Anita Ponton (@anitaponton) reported

    @Hyperoptic why is it impossible to get connected to your service? Been waiting for weeks

  • saikocat Cat Karskens (@saikocat) reported

    @TheCryptarch Hyperoptic (in London - 1Gb down, 1Gb up)

  • cb66baybee Charlie Brown (@cb66baybee) reported

    @Hyperoptic 392 days since an issue was first reported to you and still awaiting a resolution. Three times hyperoptic installers have tried to gain entry to the property we manage without authority to do so and then have been abusive towards the residents.