Hyperoptic Outage Report in Waterlooville, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew C. Huntley
(@mchuntley) reported
@MikScarlet @flowergirl_lon @Hyperoptic Now that is how it is done! I am an IT worker, and my carrier provides great bandwidth, but they suck at customer service and notifications
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Charles Mishal
(@CharlesMishal) reported
@Hyperoptic he never called me back and again I was on call for 2 hrs to talk to an agent,who said it’s a technical error and it’s our company mistake and I can’t activate your broadband, though my payments are up to date. responsible team!me and my wife can’t work
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Charles Mishal
(@CharlesMishal) reported
@Hyperoptic @HyperopticCS I’m been with hyperopia from May 2021 , on 27th of April 2022 I moved from 1st floor to the 2nd floor flat of the same building. I did call hyperoptic customer care and inform them,they did send an engineer home to install new connection.
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satya prakash
(@prakashsatya8) reported
An amazing company @Hyperoptic has not been able to activate internet services even in one month. So many emails and calls but no luck. What a wonderful service.
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Unstoppable-Chi aka #BrazenHussy
(@dumielauxepices) reported
@Hyperoptic I am trying to switch but your agent this morning was shockingly incompetent and failed basic conversational comprehension skills. You network is in my area/ building - can someone please message me so I can sort this out.
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Craig Bailey
(@cb33scotland) reported
@Hyperoptic why are some of your staff not able to speak to engineers but some can. Now been or of service for 3 days!!!!! Really thinking of leaving at the end of my contract
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Meta Matt
(@matty_verse) reported
@Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.
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Murad Ahmed
(@MuradAh06758081) reported
@Hyperoptic just got off the phone with Natasha at Hyperoptic customer service. She cut off the line after she found out all the problems I'm having with the my activation. Too early for problems on a Monday morning I guess.
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HyperopticCS
(@HyperopticCS) reported
@JustGloow @Hyperoptic We are sorry for the delay in our response time here. We have replied to your DM with more details, as the engineers are currently on site and dealing with the fault. We are hoping for a quick resolution, and please check the messages when you get the chance, for more info! 💙
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Lisa Jones
(@Mrs_LisaJones) reported
@Hyperoptic No broadband since Saturday morning in Granton north Edinburgh, and very poor communication with customers. Can we get an update please?