Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 01/31/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bigsmolhands Matt (@bigsmolhands) reported

    Onceee again I am having to wait in the queue for hyperoptic support. By which time the internet will come back on and they will say that it looks fine on their end 😑😑😑😑

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

  • nabalfour neil balfour (@nabalfour) reported

    @Hyperoptic Really we have had an outage all afternoon, are they gonna reduce the bill

  • TheMarkoPopovic Aleksejev ćale (@TheMarkoPopovic) reported

    @Hyperoptic 65 total - not bad at all!

  • Batteryhq Andrew Lanxon (@Batteryhq) reported

    @Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.

  • Toytoise_ chipmunk (@Toytoise_) reported

    My internet is sooo crap. @Hyperoptic I wanna run to u

  • AndrewJShirley Andrew (@AndrewJShirley) reported

    @Hyperoptic experiencing issues with connection in the NW9 area. Can you let us know if or when there will be a fix please?

  • showens3 Shane (@showens3) reported

    Hi @Hyperoptic , what is going on with your service in Highbury? Been down all day. Any ETA on a fix?

  • Ashmantaps Ashley Taplin (@Ashmantaps) reported

    @Hyperoptic Dogs**t company! Been waiting 2 weeks for an engineer to come fix our internet and still nothing

  • StevenNT Steven Jones (@StevenNT) reported

    @rclstudio Hi, I have Hyperoptic and had them since July 2019 and can 100% recommend them, had zero issues at all. I can give you a DM with my referral code to get £25 off your first month off if you are interested ?