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Hyperoptic

Hyperoptic outages and service status in Waterlooville, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Waterlooville, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 2: Problems at Hyperoptic

Hyperoptic is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • caro_SpecialOne
    Carolina (@caro_SpecialOne) reported

    @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

  • hopper70
    neil gorringe (@hopper70) reported

    @gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service

  • tomcoady
    Tom Coady (@tomcoady) reported

    @Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and 🪪 verification. Would it be possible to provide an email address instead?

  • JARVANHIMSELF
    J4 (@JARVANHIMSELF) reported

    @Hyperoptic internet down since 1:00am in Barking ??????

  • Jamieonthisday
    Jamie (@Jamieonthisday) reported

    @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

  • ezan955
    Emerson (@ezan955) reported

    @ZONEofTECH @Hyperoptic They've deactivated their X. They don't answer the phone, they don't reply to emails. They're completely rubbish. My Internet is down since last night.

  • Envel18
    Envel (@Envel18) reported

    @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

  • matttrighetti
    Mattia Righetti (@matttrighetti) reported

    @Hyperoptic all good? Service has been down for hours now

  • Tidal_Labs
    Tidal Labs (@Tidal_Labs) reported

    @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

  • Liverpool1207
    Liverpool1207 (@Liverpool1207) reported

    Another company that appears to have no concept of customer care. @Hyperoptic