Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 11/21/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Gilology Joe Gilmore (@Gilology) reported

    @ryan_murton Hyperoptic is fantastic, had 0 issues

  • WorlldG George Worlledge (@WorlldG) reported

    @Hyperoptic hey, Internet has been down all night in our block in South London. Any updates for us? @HyperopticCS

  • MikeyCycling CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼 (@MikeyCycling) reported

    @adambutler65 Yeah, I'm sure any fibre network is likely to be decent. It's only HyperOptic in this area right now. I had community fibre before and they were excellent.

  • dolphinpcb Peter C. Bell (@dolphinpcb) reported

    will all be faulting but today we only do it if the customer complains BTW as soon as HyperOptic put a feed in to the building everyone switched over because the BT service was SO bad BT offered a derisory compensation amount for the months of poor service caused by BT ...

  • cechineljeff Jeff Cechinel (@cechineljeff) reported

    @Hyperoptic what a joke is your service, I activated the internet at Saturday(22nd) and still does not work, engineer got late and cancelled the appointment, now only on 4th of Feb? Seriously, I need internet to work, sorry but if they don’t come by tomorrow, you lost a customer.

  • flippac Philippa Cowderoy (@flippac) reported

    @Scatterbracken I don't know what the pricing deal for stuff over the BT/Openreach network's like, but I do know hyperoptic are more solid if you briefly need a *lot* of bandwidth. 50Mb/s should be okay with a short-term guest as well, but it can be a bit slow eg downloading games.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @papafuzzz @Hyperoptic Liam, we're extremely sorry for the inconvenience. We have multiple teams working on the issue and you will be aware when we restore the connection.

  • noblesalley Kamal (@noblesalley) reported

    @Hyperoptic @IanKingSky @SkyNews You know what you really don't want to miss? That my family has been without Internet service from #NotsoHyperoptic for 15 days. West London roads being destroyed for weeks to lay fibre. But network reliability is weak. 2nd long outage in 3 months.

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @HyperopticCS @Hyperoptic Engineer couldnt fix from inside Friday. Waiting for an eta on the external guys. I dont know how it just cant be booked. Stevan is on case but its not moving!

  • FionaMoiraBrown Fiona Brown (@FionaMoiraBrown) reported

    @babsc94 I use Hyperoptic. I get super fibre 20 quid pm. They've only had one outage in my 3 yrs and they were in contact to advise n update.