Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/10/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricky251294 Saurav (@Ricky251294) reported

    @Hyperoptic your call centre automation has a boot loop issue. If I get to picking between activating my service, it bounces back to the start of the call system again

  • AnnikaKanwal Annika Mathew (@AnnikaKanwal) reported

    @Hyperoptic is the internet down in islewroth?

  • RobertA16000931 Robert Allan (@RobertA16000931) reported

    @HyperopticCEO not only did our service fail over Christmas and new year between 23rd Dec and 6th Jan. Now our service is out again for the weekend. Customer service people are pleasant bit there is something fundamentally wrong......@Hyperoptic

  • Carolin53729803 Caroline Clarke (@Carolin53729803) reported

    @premnsikka Hyperoptic broadband are good. I've been with them for two years and their prices have never gone up. However, they do not offer a TV service.

  • Tayluur82 Kevin Taylor (@Tayluur82) reported

    @virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?

  • whatneildid Neil Thornton (@whatneildid) reported

    Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?

  • kitto2taiwo Engr. Taiwo (@kitto2taiwo) reported

    @roscobacterium @HyperopticCS Same here. @Hyperoptic is the worst internet provider have ever used🤦

  • abhishekroy Abhishek Roy, MD, MBA (@abhishekroy) reported

    Upgraded my 150Mbps broadband to 1Gbps broadband. Thank you @Hyperoptic for the quick service. Came a long way from 100kbps days to 1Gbps. I am waiting for the day when WiFi routers are able to support full 1Gbps. Currently, one would get somewhere between 400-700Mbps over WiFi.

  • Nick_Theobald Nick Theobald (@Nick_Theobald) reported

    So very disappointing that @Hyperoptic can't provide a 7-day engineer service to mend our severed fibre cable and can't even tell us when we might have Internet restored next week. Will seriously disrupt our work schedule. I'm sure competitors would do a lot better

  • NJBole natalie (@NJBole) reported

    @Iadygut @Hyperoptic you'll pack in this mate **** if it kills me x