Hyperoptic Outage Report in Waterlooville, Hampshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (74%)

2. 

   Total Blackout (13%)

3. 

   Wi-fi (10%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Xenomorph (@xenom0rph09) reported 15 seconds ago

  @acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic

• ADK (@a_d_k_80) reported a minute ago

  @Hyperoptic Internet has been down for hours!!

• D3@dp0ny 🇺🇦 (@D3dp0ny1) reported 2 minutes ago

  Do not repeat do not use @Hyperoptic @HyperopticCS one weeks outage no updates useless customer services who knows very little about anything when pushed. Worse than BT and that's says something... Appalling

• Joe Warnett (@josephwarnett) reported 4 minutes ago

  @Hyperoptic Me I can tell you how good it is 🤡🤡🤡 One of the engineers will contact you today during the day so you can agree with them when you're available, and will arrive to repair the issue and activate your service. I got no call and when I call them they tell me this is not true

• HyperopticCS (@HyperopticCS) reported 9 minutes ago

  @CindySughrue @Trustpilot @Hyperoptic Heya Cindy! While this is an unfortunate set of events leading to undesired experiences with some of the customers, it is certainly not a representation of the majority of our customer's experiences as the other 5 star reviews show. Our DMs are opened!

• DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported 11 minutes ago

  Happy @Hyperoptic day to me, happy to being saying goodbye to virgin and their poor excuse for gigabit.

• Ccynical (@Ccynica) reported 11 minutes ago

  @SettaSoeyono @HyperopticCS @Hyperoptic Yes very slow customer service, their service is sooooooooo bad and slow.

• HyperopticCS (@HyperopticCS) reported 13 minutes ago

  @AuroraNiav @Hyperoptic We are sorry to learn you haven't yet heard from our support team Aurora, please note they are overwhelmed with requests, but they always ensure that all are handled in due time and noted on your account. We will send you a direct message to offer an alternative.

• jfs (@jfsignorelli) reported 14 minutes ago

  @Hyperoptic Haven’t had internet in 2 full days. What the hell is going on? I’ll be filing a complaint very soon

• Dr Cindy Sughrue (@CindySughrue) reported 14 minutes ago

  Worst customer service experience ever from @Hyperoptic - and that's just trying to get it installed. And I thought BT was bad. Should I pull the plug now? @HyperopticCEO