Hyperoptic Outage Report in Waterlooville, Hampshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Charles Mishal (@CharlesMishal) reported a minute ago

  @HyperopticCS @Hyperoptic No one has ever contacted us so far and even today my internet is not working

• Chris Sothcott (@cfrewwwyhgtf) reported a minute ago

  @HyperopticCS @Hyperoptic been left with broken service for well over a month (issue effects an entire site) no support reply for over 12 days? Emails being ignored by your team

• Lisa Jones (@Mrs_LisaJones) reported 2 minutes ago

  @Hyperoptic No broadband since Saturday morning in Granton north Edinburgh, and very poor communication with customers. Can we get an update please?

• Bianca Wessel (@LittleScandi) reported 3 minutes ago

  @Batteryhq @Hyperoptic Complete opposite experience. Placed order end of June. Have countless of emails, hours on chat and even an engineer ‘installing’, yet still no Wi-Fi. Their customer service team will notify the ‘advanced team’ every time. Not once have they contacted us to follow up the order.

• Poggzi (@Poggzi) reported 5 minutes ago

  @spaceanubis @PUBG Is it only Deston or does affect all maps? Same thing has happened in EU. I used to enjoy 8-15 ping (based in London on Hyperoptic FTTH at 1Gbps up and down) and now I get 25-50 ping. 25-50 is still ENTIRELY playable, but noticeable when it's 3x what you're used to.

• satya prakash (@prakashsatya8) reported 5 minutes ago

  An amazing company @Hyperoptic has not been able to activate internet services even in one month. So many emails and calls but no luck. What a wonderful service.

• Bishnu B. Das (@bishnu_1989) reported 6 minutes ago

  @Hyperoptic I have placed the order but however my router is not yet delivered to me! I have called multiple times to customer care and they say Royal Mail looks after that. Also they are unable to provide a tracking id for that. Please help! Bad experience

• HyperopticCS (@HyperopticCS) reported 14 minutes ago

  @cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏

• Murad Ahmed (@MuradAh06758081) reported 17 minutes ago

  @Hyperoptic if you're looking for long waits to get through to customer service, poor customer service, no communication, to be ignored and left pulling out your hair. This is the company for you. Hyperoptic - what a pathetic excuse for a company.

• Charles Mishal (@CharlesMishal) reported 19 minutes ago

  @Hyperoptic he never called me back and again I was on call for 2 hrs to talk to an agent,who said it’s a technical error and it’s our company mistake and I can’t activate your broadband, though my payments are up to date. responsible team!me and my wife can’t work