Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 01/25/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Shan41617142 Shan (@Shan41617142) reported

    @ZequnCui Same experience here. @Hyperoptic has been down for days with no explanation or end it sight. Worst internet provider.

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic it’s time to stop parroting ‘send us a Dm’. I have - many . Still no satisfactory service from you. This is a company everyone should avoid

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic still waiting. Your company and service is shocking

  • cbrown1230 Christine (@cbrown1230) reported

    Anyone moving into a new home and thinking of taking the @Hyperoptic broadband on the promise of instant connection please don’t! It’s not true and there is absolutely no customer service. Five days no connection and no communication. Dreadful

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic National provide some service to your customers would be better. Useless

  • Shan41617142 Shan (@Shan41617142) reported

    @cbrown1230 @Hyperoptic Consider yourself lucky. The service doesn’t work. Internet down. Now 3rd day with no explanation.

  • Shan41617142 Shan (@Shan41617142) reported

    @samgroots @Hyperoptic Me too. There was an option for call back but if course no one does. Internet has been down for days!!!

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @cal_stoneman @northernMPR @dj__k The minute I can get off of VDSL 80/20 I will do so. Waiting for Hyperoptic here or something else, don't care. I just want post-100 mbit. This sucks.

  • Shan41617142 Shan (@Shan41617142) reported

    @HyperopticCS @Hyperoptic Look into what? You are fully aware you do not provide internet service that is reliable. Internet has been down for days!!!!

  • cbrown1230 Christine (@cbrown1230) reported

    @HyperopticCS Just received a total nonsense Dm. All I need is a replacement box or an engineer visit & can’t understand why a decent company would take 5 days to arrange this. Your customer service & the actual service provide is truly awful and people should avoid @Hyperoptic at all costs