Hyperoptic Outage Report in Waterlooville, Hampshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Mik Scarlet (@MikScarlet) reported a minute ago

  @Matthew_Wright Camden eh? Middle of our capital city but mobile signal that won't go through walls & internet through wires. We've just had @Hyperoptic put in & very impressed. 500gps & no drop outs. It's like a new world. Still have to hang out the window to get 5g phone reception 😜

• Loubna R (@Loubna_Rg) reported 5 minutes ago

  @Hyperoptic That would be great if that was working… my line have been down for 3 weeks now and customer service is being very unhelpful. Central London location while I am working from home

• Ｒｉｃｈａｒｄ Ｎｅｉｌ (@RichardNeil13) reported 7 minutes ago

  @Hyperoptic Hi. I’ve been unable to connect to the PlayStation Network since yesterday. Everything else on the Wi-Fi is ok and the PlayStation Network isn’t down. Please could someone have a look into this?

• Raza (@SkibbleDazz) reported 8 minutes ago

  .@Hyperoptic @HyperopticCS I’m sorry this is unacceptable every other night my internet connection is lost. You’re charging a premium but your quality of service seems to be declining.

• Liam (@LiamTweaks) reported 14 minutes ago

  @Ch1ochy **** company anyway.. go with a company like hyperoptic

• Geoffrey M. (@SaciPerere75) reported 16 minutes ago

  @hyperoptic, high expectations big disappointment. I'm paying for 1 Gbps and I'm receiving 3.5 Mbps, in 2022. No customer service, no explanation. I'm starting to wish we had chosen TalkTalj 17 Mbps for three times less money.

• Grumpy Man (@TheGrump3Man) reported 16 minutes ago

  @Hyperoptic Is the line down?!?

• Loubna R (@Loubna_Rg) reported 17 minutes ago

  @Hyperoptic @HyperopticCS my internet connection suddenly disappeared 3 weeks ago and no one from the helpline seems to be able to help! I am the only one in the entire building with the issue and tour engineers can’t find a solution so I keep being asked to wait. Can you advise?

• Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported 17 minutes ago

  @Beanss33 @Hyperoptic You probably don't even need an engineer. They didn't need access in December to sort ours out, they just used it as an excuse because they didn't want to pay Christmas rates to staff. @CommunityFibre doesn't treat people like this. Even truly awful BT doesn't do this.

• Vimal Karadia (@vimalkaradia) reported 21 minutes ago

  Still no fix and zero updates from the @Hyperoptic support team. Embarrassing service from a firm who claim to have 24/7 support. 3rd day without internet, when my wife relies on it for work. Total joke