Hyperoptic outages and service status in Waterlooville, England

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterlooville, England

The most recent Hyperoptic outage reports came from the following cities: Havant.

City	Problem Type	Report Time
Havant	Internet	7 days ago
Portsmouth	Total Blackout	1 year ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZoTacStreams (@TheRealZotac) reported 5 minutes ago

  @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs

• 
  pratap singh (@pratapsingh71) reported 6 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  Graham Hesketh (@Hesketh_GD) reported 6 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  Kullanari (@kullafox) reported 8 minutes ago

  @Hyperoptic do you have an update on when internet will be restored in HA4? Its been close to 4 hours since the outage and there’s no update from your end .

• 
  MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported 8 minutes ago

  @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 9 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Copious cups of tea (@Iron_B__) reported 12 minutes ago

  Received the most disgusting “service” from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.

• 
  πι (@TheThreepoint14) reported 18 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 20 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  Edwin Bradford (@edwinbradford) reported 26 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.