Hyperoptic Outage Report in Waterlooville, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Commodity Hunter #MBGA
(@BermudaBat) reported
Why is @Hyperoptic down in W6?
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Aaroncrewe
(@AaronCreweUK) reported
@hyperoptic I miss your high quality internet connection. How come you have such brilliant connection and customer support when @bt_uk struggle so? Perhaps you can give them a few tips?
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Rob Jane
(@robjtweets) reported
@Hyperoptic absolutely pointless. Service not working. Sat on hold 50 mins listening to music trying to resolve. You people know it’s 2021, right? And this shouldn’t happen anymore..! Why on earth didn’t I just go with @BTCare @BTGroup
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Manzillion
(@Manzillion) reported
@Hyperoptic hi, I have just set up on your 500mps plan and it's struggling to get 70mps.... id been told on WiFi it would be 280mps and 480 on cable, please help!
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Andrew Hall
(@ajhall23) reported
@Hyperoptic my internet has been down since 4pm yesterday. Any idea when it will be back. I work from home so it’s kind of essential. L2 postcode.
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Sri
(@therealsrii) reported
@Hyperoptic I've been trying to set up a broadband contract with your team for the past 1 week but have had the slowest and poorest service + response time I've ever experienced with any company as a new customer. Can someone please help?
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Bertie Hallums
(@bhallums2) reported
@Dafydd_62 @Hyperoptic (I would say, when it works it's great and really fast - it's just such a bloody shame that their CS is such an awful experience).
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Blue and White stripes
(@yorkshire_htafc) reported
from
York, England
10 weeks since to my escalation, 4 weeks since my follow up, zero response from @Hyperoptic! Service live in the block for over 12 weeks, with only a couple of apartments installed. Is this tweet enough to get a response, or is posting a review on @Trustpilot? #fibrebroadband
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Jason Cartwright
(@jasoncartwright) reported
@argen I'd never heard of them until a letter through the door. Got excited, then nothing. Weirdly Hyperoptic also suggest service (and have fibre up the pole metres from my house) then haven't done anything either. They are all feeling out markets with disingenuous promises?
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Bertie Hallums
(@bhallums2) reported
@Dafydd_62 @Hyperoptic Aye, I believe that BT have teamed up with EE to cover their outages in the same way. The first time we got hot with a 24hour+ outage, I wasn't able to get the unlimited data, I resolved that as soon as I could and had to use it multiple times in 12 months.