Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/07/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • devilliers762 Conrad (@devilliers762) reported

    @Hyperoptic Internet is down in our area. It should have been back up by now! What’s going?

  • LeafSeekinTurts Caitlin/Leaf 🐢 (@LeafSeekinTurts) reported

    @Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.

  • nmrbutch Lord Vader (@nmrbutch) reported

    @Hyperoptic I'm in Birmingham and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??

  • dhuelsermann Dirk Huelsermann (@dhuelsermann) reported

    @Hyperoptic and @BatterseaPwrStn why is the internet connection down for ONE day ? #neverOrdinary @BatterseaPwrStn isn’t it ?

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @virginmedia down AGAIN. Most unreliable ISP I've ever had. Only option in my area sadly. In 2 months they've been down 3x as often as @Hyperoptic were in 3 years !!!!

  • shinymuscles Shinyshaun (@shinymuscles) reported

    @Hyperoptic second outage in a month. Last one, 6 hours, no apology, no compensation. This one 3 hours and counting. E1 5GA

  • ichigowashi akvilė. ❤️ (@ichigowashi) reported

    @Deiah_Renka too many people and it's too much of an overload :') but i only recommend hyperoptic because i had virgin in the past and they sold my dad dREAMS and switching over to them was one of the worst things we could have done, it was easily the worst provider i ever had 😭

  • maxmednikov Max Mednikov (@maxmednikov) reported

    @HyperopticCS @Hyperoptic Have some weird feelings about customer service. Activation is stuck, no replies from support for a week. How long more I should wait?

  • shannonagain58 Shannon 💙 (@shannonagain58) reported

    @Hyperoptic You've contacted us about a dozen times in the last two weeks about our broadband service. We've told you we're not interested but we keep getting calls. How can we get off your list for good?

  • nmrbutch Lord Vader (@nmrbutch) reported

    @HyperopticCS @greenovosch I'm in Birmingham (B5, EDGBASTON) and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??