Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 11/14/2025 05:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Imo1810Ahmed imraan ahmed (@Imo1810Ahmed) reported

    @Hyperoptic hi. I missed my renewal option date by 1 day and am now unable to get the price quoted for my renewal. I am being treated as a new customer. Is there any way my quote can be reinstated. This type of treatment is very different to all other providers who value loyalty

  • sarahwishart Dr Sarah Wishart (@sarahwishart) reported

    I’m waiting for the final mess to sort itself with @Hyperoptic - but let’s just say - it’s been pretty dire since 11 Feb & I still don’t have WiFi which given everything I’ve had going on over that time has been awful. Be VERY wary of signing up too fast to them.

  • HaydenDavid2 Hayden David (@HaydenDavid2) reported

    Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS

  • DeltaLondon2 DeltaLondon (@DeltaLondon2) reported

    @Hyperoptic Good Morning - Service outage in W14?

  • crawfc_kent Charles (@crawfc_kent) reported

    @ianvisits @Hyperoptic Moved into a new house - Hperoptic and BT both installed. Went with BT as Hyperoptic had poor reviews- BT online within days and delivers 900 mb and customer service excellent. But more expensive

  • Rsharkeyuk Richard Sharkey 💙🇺🇦 (@Rsharkeyuk) reported

    @ianvisits @Hyperoptic Just be glad you're not on @VodafoneUK 9 days without fibre broadband and no resolution in sight

  • kamuddin1 HAMMY (@kamuddin1) reported

    Hyperoptic has no internet I’m in Islington is anyone else having issues

  • DianaNTaylor Diana Taylor (@DianaNTaylor) reported

    @Hyperoptic just sitting @BoroughFood waiting for my turn, how about you fix these guys (they’re a charity feeding folk) some cut-price super fast Wi-Fi? Enable those struggling to top up smart meters and check their emails, maybe even check their Socials 🙏🏻

  • e67785a300794ec Matt (@e67785a300794ec) reported

    @Hyperoptic do you have a complaints contact, please? I’m having to move home and you can’t supply my new place as your service isn’t available there. Both circumstances are out of my control yet you are expecting me to pay hundreds to cancel.

  • BorisJohnThomas John Thomas (@BorisJohnThomas) reported

    @HyperopticCS can i call the customer service number to ask about if hyperoptic is available in my location