Hyperoptic Outage Report in Waterlooville, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Waterlooville, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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philippe polleux
(@philippepolleux) reported
Already one month since we switch to @Hyperoptic . Still no internet ! No one cares ! I really don't recommend their service !
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Sam
(@SamuelHone) reported
@Hyperoptic when are you going to fix the internet in Hardwicks Square SW18? It’s been down for 2 days now. I’m absolutely baffled as to what you’ve been doing
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💀👻Bo1 Single Elimination🌕🎃 Nik 👾
(@Lustriga) reported
@ViciousHorizon @Veracityy_ This.... I had a bad Hyperoptic connection and it was still far and above everything else I've ever had
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philippe polleux
(@philippepolleux) reported
Still waiting ! @Hyperoptic is just giving **** customer service....
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £420 in this inst.
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Ironside
(@ironside) reported
@HyperopticCS now a full week since the outage in se10. No guidance on the problem or resolution time. Fed up chasing you, should be other way. What’s the plan? #hyperoptic @jamieappleseed
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Nonna Polonskaya
(@nzlata) reported
@Hyperoptic 10 days without a broadband and no estimates or any help from your customer service team- it is a terrible customer experience! please rectify immediately as both me and my partner work from home and need a connection asap
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £450 in this inst.
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Giorgos Glymidakis
(@GiorgosGl) reported
@Hyperoptic @HyperopticCS great job advertising how your offers support people in difficult times, while completely ignoring loyal customers and refusing to extend the courtesy. Really disappointed.
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Danielle
(@F1Danii) reported
@ironside @nzlata @Hyperoptic Back in August my service stopped running for weeks and you cannot get a straight answer out of them. Absolutely cowboys - hope your issues are resolved soon! Once my contract is up, I’m out of here