Hyperoptic outages and service status in Waterlooville, England

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Davdra (@pdavdra) reported 2 minutes ago

  @Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!

• 
  Dan Scott (@DanJPScott) reported 6 minutes ago

  @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

• 
  Flowerbomb212 (@Flowerbomb212) reported 8 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 11 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Tweets AHT (@TweetsAht) reported 19 minutes ago

  @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

• 
  Kav (@KavehD) reported 20 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Rick Sanchez (@RickSanchezDJ) reported 23 minutes ago

  @theashrb Hyperoptic is actually a good network (used to work for them). Starlink makes sense if you live in the sticks

• 
  jess (@Jessicaah___) reported 25 minutes ago

  Hyperoptic is the WORST wifi ever

• 
  Marcelo Hidalgo (@mhmnat1) reported 26 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Caroline McKernan (@carolinemck2) reported 26 minutes ago

  @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??