Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/14/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • french_s_potato The French Sweet Potato (@french_s_potato) reported

    @Hyperoptic we haven’t had internet connection the whole day, tried to contact your customer service with no luck. Can you please solve the problem ASAP we work from home and cannot afford to lose a work day because of you!

  • AdriianFTW Adrian (@AdriianFTW) reported

    @virginmedia This is why I’ve left the pathetic Virgin Media… lack of customer service or any care whatsoever. Strongly advise making a switch to @Hyperoptic if you’re looking for a reliable service provider.

  • Grezza1862 Grezza (@Grezza1862) reported

    @jeffsprogress @virginmedia @Hyperoptic They are awful. Had them for a year and that was enough

  • Cocksockette Andy Bailey (@Cocksockette) reported

    @Hyperoptic Hiya. Anything going on in Glasgow G5. Service outage. Can't get you online. Raised tickets. Nothing? Thanks

  • TomPegg Thomas Pegg (@TomPegg) reported

    @suddenlyjoseph Having the same issue and it’s utterly infuriating. Have tried Hyperoptic and Community fibre. Both not available and waiting for virgin’s latest price rise

  • silviumsm SilviuM (@silviumsm) reported

    @virginmedia You could learn a thing or two from @Hyperoptic . Undoubtedly the best provider i've ever had. Too bad they are not in my area otherwise i would never picked you.

  • GusuTortleFloof Gusu Tortle Floof 🏳️‍🌈 (@GusuTortleFloof) reported

    Hello, @Hyperoptic. Your customer service number and business line aren't working and our WiFi had been completely down since this morning. Please help!

  • Pijinnn_ PIJINNN (@Pijinnn_) reported

    @etsKi_ Ah so I could cancel then use hyperopic during my cool off period with VM before I sign up again for a better deal? Or would it include switching to hyperoptic

  • snagsf1 Bob (@snagsf1) reported

    @Hyperoptic I'd love to know how you can claim to be BB provider of the year 2023 (it's April, grow up)? Especially as I'm paying you £50 a month for a dogshit service that buffers all over the shop on every. single. clip. I play on my phone. Utter garbage.

  • PanJamGames Jacqueline (@PanJamGames) reported

    @no_name_964480 @virginmedia If its available in your area. Hyperoptic. They're the best Internet we've ever had. Both in service provided, and customer service. I seriously can't recommend them enough.