Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 01/22/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nt00444 NT (@nt00444) reported

    @alphapetergamma @Hyperoptic Mine had been down for 10 days. Good luck

  • nimarielau Malou_Moo (@nimarielau) reported

    @Hyperoptic @HyperopticCS another outage in se1 since last night. Today I must WFH, when is this issue going to be solved?

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    Hi @Hyperoptic this is to inform you that I have already cancelled your trial within 3 months which was confirmed number of times by your customer service and sales when he signed contract over the phone.

  • RalphyyR6 Ralphyy | FNATIC (@RalphyyR6) reported

    We have been waiting today for the 4TH ENGINEER to turn up from @OpenreachHelp only for them to AGAIN not turn up. I don't get why @SkyUK find it so difficult to get us help... Its been 2 weeks! Not happy for a first time customer. Cancelling and switching to @Hyperoptic

  • Matthew15261335 Matthew Williams (@Matthew15261335) reported

    @Hyperoptic I tried. Hyperoptic failed on set up so I had to cancel and now won't install because that installation is not complete. All I'm getting are "Computer says no" type answers.

  • MrRawrr_ Rawr (@MrRawrr_) reported

    @Hyperoptic it's been 4+ hours since outage here in London? How long will it take?!

  • Durin90 Mat Wojnarowski (@Durin90) reported

    Almost 5 years after I stopped being @Hyperoptic client, they’re sending me email I’m due to refund £2 something. When I cancelled contract with them I contacted them and CS said they won’t refund it because “no”. Good product, clown customer service.

  • LuisT17 LT (@LuisT17) reported

    @HyperopticCS folks, I am currently a customer of yours and I am moving to another place that also has a hyperoptic socket, to who I need to speak to / send an email to schedule the swap?

  • nt00444 NT (@nt00444) reported

    @Hyperoptic Mine has been down for a week and still nobody will sort it out. Wait until you have a problem…

  • cIoudsR6 Owen (@cIoudsR6) reported

    @RalphyyR6 @Hyperoptic sky and bt have to be the worst providers ever