Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 12/18/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • EyUpPete Pete Smith (@EyUpPete) reported

    After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic

  • adhodgson Andrew Hodgson (@adhodgson) reported

    Anyone else using Ubiquiti routing gear with Hyperoptic not able to get IPV6 working using DHCPV6 and prefix delegation? This was working for past 2 years until some engineering works last Thursday at my location so I think some change of equipment has caused the issue.

  • niideeppod Nii Deep Podcast (@niideeppod) reported

    Why does Virgin Media always **** up? Man i wish Hyperoptic wasnt for Flats only. I am back home now to deal with this ****

  • adrianhon Adrian Hon (@adrianhon) reported

    Thoughts on @Hyperoptic? That 900mbps up/down is very enticing! Is it as good as it sounds? Better than OpenReach fibre? Also: why is the monthly rolling contract *cheaper* than 12/24 month commitments?

  • Jay_Bailey_007 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Jay-ChelseaFc 🏆⭐⭐ (@Jay_Bailey_007) reported

    @Hyperoptic Would love to know if your service is available in my area when I put my post code into your site nothing comes up that mean I can't get anything?

  • sugarandmagic Carrie Beesley || she/they || 🥄 (@sugarandmagic) reported

    Hello @Hyperoptic, I’ve now had no internet for a day and a half and your website says there’s no problem. What’s going on in SW18?

  • sophiajourno sophiajourno (@sophiajourno) reported

    @hyperoptic my wifi is down and has been for the past hour, can’t get through on the phone. Can you please help?!

  • niccimc Nicci McShane 倪琪 (@niccimc) reported

    @Hyperoptic my internet has been down for days. Can you please sort it out asap?!

  • hachele9 Helena (@hachele9) reported

    @Hyperoptic internet still down in RG14. I understand that there are outages, but can we at least have some sort of communication about what's going on?

  • wrzith #freepalestine  (@wrzith) reported

    @sayemoo I had 3 consoles or pc and a few phones and never had an issue you probably dont have fast speed to people ratio either way bt became overpriced and virgin have a good deal rn if u live in a building try community fibre or hyperoptic even