Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 11/26/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • abu_el_nof Abu El Nof (@abu_el_nof) reported

    @Hyperoptic when will the service be restored? I need to stream the match?

  • mayfishtp paul may (@mayfishtp) reported

    @Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks

  • Shasaum Sha (@Shasaum) reported

    @Hyperoptic, how long before we get an update on this outage at Princes Dock Liverpool please? It's been 3 hours and no updates, people are working from home and need to be kept informed please. Thanks

  • hbfunction Hyperbolic Function (@hbfunction) reported

    @Hyperoptic @HyperopticCS - my internet has been down for a week and your customer service has been appalling. I am really disappointed and need someone to urgently deal with this. I have raised a ticket and had calls but it’s appalling.

  • PPdociutatMGA vandaliclad (@PPdociutatMGA) reported

    @Hyperoptic are you having problems in Liverpool. No Internet connection in the last 3hrs

  • silvia_alia Silvia Alia (@silvia_alia) reported

    @Hyperoptic @HyperopticCS no service in my area since 10.30am yesterday,no comms from you to affected customers, no chat available,...Unacceptable service. What are the timescales to restore service?

  • NeilCocker Neil Cocker (@NeilCocker) reported

    @Hyperoptic Hey folks! Any idea when service is likely back up in CF10? Went down at about 11pm last night.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @KAIZURE_ @Hyperoptic Be prepared for large price increases after the 1st year. Also if access is difficult when the service fails you may struggle to get the service back. Waited 3.5 days over a weekend for service to be restored

  • mufo Murray Forsyth (@mufo) reported

    @JamesHarkin 1/ Look at the recommendations on which magazine. The top three are consistently 'utility warehouse' 'zen' and Plusnet. The bigger names such as sky, bt, talk talk, virgin, now, hyperoptic etc consistently get poor reviews and worse value for money. I've used and recommended

  • lil_miss_james Jamie (@lil_miss_james) reported

    @Hyperoptic @HyperopticCS Your website says doesn't service my new apt, I call up and someone confirms my address is covered. I explain website states differently, he suggests it's user error (2 times). I reiterate it's not. He tries my address and it works, I reiterate for me...