Hyperoptic Outage Report in Waterlooville, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Magennis
(@aonghusa87) reported
Why is @virginmedia so **** tho? @Hyperoptic on the same NTL infrastructure is wildly better for less money and they actually give you an upload speed!
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JitanEDM
(@JitanEDM) reported
@HyperopticCS @Hyperoptic @virginmedia All while I am getting 0 service!! And have just been billed!!
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Thomas Wilson
(@tjeffwilson) reported
Today is October 4. Wanna hear a joke? I ordered @Hyperoptic July 22. Guess who still has no service and been using an @EE hotspot in its place since…
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JitanEDM
(@JitanEDM) reported
@HyperopticCS @Hyperoptic @virginmedia Do you understand my point of view? What would you do if you were in our situation, tell me honestly, 10 days no internet, then I’m told wait 10 days for investigation into the issue
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HyperopticCS
(@HyperopticCS) reported
@RadioSte94 @Hyperoptic We are so sorry to hear of this long of a wait and we can only imagine how frustrating it must be. We would love to assist from our end and we have replied to your DM as we need some details to access your account and help, so please check it out when you can!
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Norman Lockley
(@NormanLockley) reported
Hey, @HyperopticCS I submitted a support query through my account on the Hyperoptic website over 2 weeks ago. No response/acknowledgement. Has that support channel been closed?
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Ellis Crawford
(@DrEllisCrawford) reported
I'm off to Cambridge for work but our bathroom is still without water. @Hyperoptic and their contractor, Pioneer, seem more interested in arguing over whose fault it is, and that I refer to that correctly, rather than fixing the issue. Having to arrange all call outs myself.
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JitanEDM
(@JitanEDM) reported
At this point I’m considering just signing up to @virginmedia will probably get it installed faster than @Hyperoptic will fix my internet.
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philippe polleux
(@philippepolleux) reported
Dear @Hyperoptic . I complained because I don't have internet since I switched to your company. Installation was done on the 17th of September. I received a response telling me I can wait another 10 days to get an answer. Is that really your customer service level. Impressive !
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Asad Feroz
(@aferoz007) reported
@Ofcom Thank you for your reply, I’m receiving pathetic services by @Hyperoptic @HyperopticCS as today was 10 day & still no one contacted me regarding the fault. They even don’t have any Engineer in such big company who can come and fix the fault. I request please cancel their license