Hyperoptic

Hyperoptic Outage Report in Waterlooville, Hampshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Waterlooville, Hampshire, England 02/17/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_houlding Alex Houlding (@alex_houlding) reported

    @Hyperoptic Hi, I'm experiencing a service outage in the E8 postcode. Can you say when it'll be back?

  • SiddharthKShah Siddharth Shah (@SiddharthKShah) reported

    @HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic internet down again :(

  • jemmaphysics Jemma (@jemmaphysics) reported

    @Hyperoptic absolutely the worst company I have ever dealt with. We are one month in our new house and still no internet. They sent an engineer who didn't know what was wrong and then we've had zero updates for two weeks. Appalling customer service. Avoid!

  • JGhotora Jaz Ghotora (@JGhotora) reported

    @Hyperoptic HELP! Afternoon, We/you made contact with us in January this year when the service was coming to our street. We have had a site visit about 3 months ago and still waiting for an engineer to come out and install.

  • Muntazi10527790 Muntazir Mahdi (@Muntazi10527790) reported

    @Hyperoptic struggling to get service up an running since beginning of the month. It did work for a few days but then came to a halt a week ago. Called support services multiple times. Promised an appointment for today at 10 am by their engineer. Arranged to be at home for this

  • ananthjk Ananth.J.K (@ananthjk) reported

    Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.

  • eddedmondson Edd Edmondson (@eddedmondson) reported

    Praise be to @Hyperoptic @hyperopticCS - made a support call to activate my new line, got cut off during it but the lovely person still got it all sorted. Couldn't say thanks unfortunately! Nice simple fast internet!

  • Navy_Gaijin Adam Dobkin (@Navy_Gaijin) reported

    @Hyperoptic internet is down in CM7 2? Please advise?

  • CHAYHO1 CHAYHO Christina Hughes-Onslow (@CHAYHO1) reported

    @HyperopticCS Once again my call has elicited no satisfaction other than a vague promise to contact me 'when the issue is resolved'. @hyperoptic could learn some lessons from @zeninternet customer service. April to November is not satisfactory