Hyperoptic

Hyperoptic Outage Report in Swindon, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Swindon, England 12/12/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic @TheDrum Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • gsukheja Gaurav Sukheja (@gsukheja) reported

    Dear @HyperopticCEO , Trust you are well, I have been a loyal Hyperoptic customer for the last 2 years, I moved into a new property in October 2021, I placed my Hyperoptic broadband order in November. There were issues with installations in our estate and my broadband was

  • gman123z Gman123z (@gman123z) reported

    @HyperopticCS I’m also disappointed to be told I’m not eligible for automatic compensation as this was reported via Twitter DMs (linked to my Hyperoptic account) for an area wide issue. This means that most affected people will not be compensated if they reach out via Twitter.

  • Alawston Andrew Lawston (@Alawston) reported

    @InThisDancerie I use Hyperoptic and they're in your price bracket. I've been with them since December last year, got a pretty sweet deal of the first couple of months free, and the service has been reliable with only one brief outage that I can recall.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @lionheartx10 @Hyperoptic Wait till it breaks no internet in se1 for 5 days well done hyperoptic for rubbish customer service and no repair

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @nachiketin @Hyperoptic Join someone else customer service terrible when outage . Se1 so Fay 5 days and counting

  • tomasz_grzelak1 tg (@tomasz_grzelak1) reported

    @Hyperoptic I was going to sign up with you but after talking to your customer service I decided not to.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently