Hyperoptic

Hyperoptic Outage Report in Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Stockton-on-Tees, England 12/10/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NightingaleE5 Nightingale Estate (@NightingaleE5) reported

    @FOSHgardens @Hyperoptic Ah, and they've just left it looking awful, wires everywhere etc?

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • joods Andrew G (@joods) reported

    @Hyperoptic I would love to but your company has done half the job and disappeared, lousy service.

  • JonathanWandles Jonathan Wandless (@JonathanWandles) reported

    @Hyperoptic worst service possible, tells me service can be installed. cancelled BT, 30 days later disconnected from BT. @Hyperoptic no we can't provide a service... now im stuck without internet...

  • Q09138879 Q (@Q09138879) reported

    @HyperopticCS Service is down during an important conference call "due to a third party outtage" . No update from hyperoptic, and not picking up the phone for the last 30 minutes straight. Would be great to get some kind of feedback or an estimate at least

  • neilcow Neil Cowan (@neilcow) reported

    @Hyperoptic You installed internet at Battersea Reach, Wandsworth, today and left a mess. Rubbish left on the carpet and the hallway ceiling tiles not reinstalled properly. When will you be returning to fix this? (Copied to Concierge Management and maintenance.)

  • benlefoe Ben Le Foe (@benlefoe) reported

    Hi @Hyperoptic, have all your support people been involved in a terrible accident? Been waiting in online chat for nearly and hour and on the phone for 30 mins.

  • NoodleTeqR Dean Russell (@NoodleTeqR) reported

    @ThisisZoot Hyperoptic are ace, never had an issue with them when I used them. I think at peak time the lowest it dropped to was like 850mb.

  • alexbrooks Alex Brooks (@alexbrooks) reported

    @lgladdy @Hyperoptic For 10 devices… It also clocked it quite slow. If I did a speed test it’d most likely be 998Mbps

  • NetherSchot NetherSchot (@NetherSchot) reported

    @BobKindred @TinpotJ That's not how they put broadband (optic fibre) in. They would be micro-trenching that, which doesn't break paving (might cut through sections though obviously). Just ask CityFibre, HyperOptic or others. What you see here is car damage.