Hyperoptic

Hyperoptic Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS19.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Stockton-on-Tees, England 04/25/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Hyperoptic outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.

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City Problem Type Report Time
United KingdomStockton-on-Tees E-mail
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rbaker74 Rob Baker (@rbaker74) reported

    @Hyperoptic I presumed you sending us a new router would improve our broadband. Instead, it's completely unreliable, regularly cuts out and is so, so, slow. Odd you also keep suggesting we upgrade. Coincidence? Think a switch is on the cards #lessthanhyperoptic #broadband

  • eljefecarlito Carlos (@eljefecarlito) reported

    No one use @Plusnet, they told me it would take a month to fix my internet connection and that there was nothing they can do. Coincidentally, the day after I enabled @Hyperoptic, Plusnet engineers finally come and fix the issue. Scummy business practices

  • Leeroy436906 Lee Williams (@Leeroy436906) reported

    @virginmedia 2 months waiting for Virgin to sort themselves out and get my internet installed. Finally gave up and cancelled today. Signed up for @Hyperoptic and within FIFTEEN MINUTES I have working internet. From the worst service I’ve ever received to possibly the best.

  • ToluLubelle ToluLubelle (@ToluLubelle) reported

    @HyperopticCS @Hyperoptic it’s been 5 days of no internet. The worst service I’ve ever experienced with an ISP.

  • Janet4tlc Jhan Jhan (@Janet4tlc) reported

    @Hyperoptic After 6 weeks of waiting for connection Hyperoptic is now telling me they are putting my services on hold till next December and that I can cancel now and have no charges! say what now, you wanna charge me for not providing the service you promised to deliver!

  • Uklawyer123 Mrlaw (@Uklawyer123) reported

    @Hyperoptic Customers should be aware of the extortionate termination clauses esp when moving house and Hyperoptic doesn't provide the service in an area moving to..

  • defiwaifu defi waifu 🇺🇦 (@defiwaifu) reported

    @functi0nZer0 yorkshire really be down bad. there is hyperoptic 1 gb in london — hope it makes it way to you 🙏🏻

  • darkfox127guild The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Please can you fix my Internet before I take legal action? Three days without Internet and multiple stories from your customer support. No ETA on any fix and a compete lack of transparency. This is affecting hundreds of paying customers. DM Me.

  • mrjack86_ MrJack (@mrjack86_) reported

    @Hyperoptic our internet has been down in SE1 since Friday. That’s 3 times in the last couple years where internet is not fixed for several days. I’ve now spent over £50 on 4G since Sunday and you’ve offered us £8 discount - I don’t want your money anyway, I want your internet!!

  • AdamHerriott Adam Robert Herriott (@AdamHerriott) reported

    @Hyperoptic Hey, when were we likely to get service up and running in KT12. It's been down most of the week, and as someone who works from home I'm now running out of data on my mobile as I've had to hotspot for days