Hyperoptic

Hyperoptic Outage Report in Stevenage, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Stevenage, Hertfordshire, England 01/23/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Hyperoptic outage reports came from the following cities: St Albans.

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City Problem Type Report Time
United KingdomSt Albans Internet
United KingdomHemel Hempstead Internet
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Loubna_Rg L R (@Loubna_Rg) reported

    @HyperopticCS @Hyperoptic I just did. I would really appreciate if you can help with my issue

  • iratesocialist Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported

    @CommunityFibre Please come to SW9! I was with you guys before moving house - such a good service! Now I'm stuck with @Hyperoptic and am on day 3 of no internet for the second time in <6months. Last time was over actual Christmas, for 4 days.

  • Loubna_Rg Loubna R (@Loubna_Rg) reported

    @Hyperoptic @HyperopticCS my internet connection suddenly disappeared 3 weeks ago and no one from the helpline seems to be able to help! I am the only one in the entire building with the issue and tour engineers can’t find a solution so I keep being asked to wait. Can you advise?

  • c0mmiemilf Coz ☭ (@c0mmiemilf) reported

    @Hyperoptic my internet is down

  • StevenNT Steven Jones (@StevenNT) reported

    @Zalamandrr al nice, shame that Hyperoptic didn't arrive give an ETA but I think any Altnet is good these especially if you get 900 up and down too

  • Loubna_Rg L R (@Loubna_Rg) reported

    @HyperopticCS @Hyperoptic Thanks for the swift answer but I am still waiting for a solution to my problem beyond the “please be patient we are looking into this” that I am getting from the customer service since 3 weeks

  • EyUpPete Pete Smi (@EyUpPete) reported

    @Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.

  • woodgnomology paulusthewoodgnome 🇺🇦💙 (@woodgnomology) reported

    @OliverBoaler @Hyperoptic @WhichUK Neighbour had his installation 2 weeks ago. Still unactivated. Had mine today after calling customer service on Monday for assurance the network would be working by today. They said definitely. It isn't. My ISP cancelled, I now have no internet. Your experience is not reassuring.

  • Zalamandrr Alpha (@Zalamandrr) reported

    @StevenNT G Network Tried my hardest with Hyperoptic but for some reason they seem to have some issues causing delays in my area. I got multiple emails assuring me that they're on the way still but every time I asked I was told they couldn't give a definite date 🫤

  • MohitDu52670498 Mohit Dudeja (@MohitDu52670498) reported

    @Hyperoptic Hi team, I have been trying to resolve my issue with regards to wrong indirect debit in my account, but unable to do so, could someone pls help