Hyperoptic

Hyperoptic Outage Report in Preston, Lancashire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Preston, Lancashire, England 04/20/2024 03:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • bigmb_007 Malav Bateriwala (@bigmb_007) reported

    @AllyMunira @virginmedia @Hyperoptic They did start service this April in my building with 50% cost and same speed, but i already have 18 months contract so can't do anything. Since 3 months, a lot of problems have started on Virgin.

  • Mrs_LisaJones Lisa Jones (@Mrs_LisaJones) reported

    @Hyperoptic No broadband since Saturday morning in Granton north Edinburgh, and very poor communication with customers. Can we get an update please?

  • indraselva Selva (@indraselva) reported

    @Hyperoptic @HyperopticCS internet is down in LS9 8. It was all working good until you did regular maintenance.. just after your maintenance we have complete outage.. :(

  • IvesJamz Roger jamz ives (@IvesJamz) reported

    @SwanHousing when will you start allowing @Hyperoptic to install into your properties in the e14 area. We struggling to work from home due to bad internet service. We have been told you don’t have funds to upgrade to fibre. @Hyperoptic the best thing local.

  • cfrewwwyhgtf Chris Sothcott (@cfrewwwyhgtf) reported

    @HyperopticCS @Hyperoptic been left with broken service for well over a month (issue effects an entire site) no support reply for over 12 days? Emails being ignored by your team

  • ashita__k Ashita Kaura (@ashita__k) reported

    @Hyperoptic Worst broadband service experience ever. Waited 25 days to get a new connection, booked an appointment but their system assigned no engineer. They can’t even rebook and cannot resolve this issue since so long.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JustGloow @Hyperoptic We are sorry for the delay in our response time here. We have replied to your DM with more details, as the engineers are currently on site and dealing with the fault. We are hoping for a quick resolution, and please check the messages when you get the chance, for more info! 💙

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic