Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 11/28/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • krxsctr kris ✨✨ (@krxsctr) reported

    @ah_walker1 Hyperoptic the one specifically we are having problems getting installed (not their fault before their support person DMs me)

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @HyperopticCS @Hyperoptic Do you consider the above cabling to be acceptable? I’m not surprised that my internet is down when you have such disgraceful cabling!

  • jkearton uoʇɹɐǝʞ ɯıɾ 🇳🇿 (@jkearton) reported

    @SkyUK are putting up my broadband bill by 12.5% for the 2nd year in a row. They treat loyal (read: 10yrs at this address) customers badly yet they offer NEW customers discounted rates to hook them in. Time to shop around for a new provider. Pity @Hyperoptic aren't in my area 😞

  • JoanneHayleyy Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service

  • Dawning_of_Dusk 🇵🇸 Dawn (@Dawning_of_Dusk) reported

    @HANCXCK @Hyperoptic @virginmedia Called virgin media even though they constantly **** their customers. What a lie.

  • TheresaIsSleepy Theresa (@TheresaIsSleepy) reported

    @littleroshroom @virginmedia That’s awful! I’m so sorry to hear. We switched to hyperoptic at our last move. So much better - hope they fix

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    We need @Hyperoptic to do mobile phone services. Just got a £5 a months increase which is insane as I get the same service that I always did without improvement or extra benefits.

  • SueParvis Sue Parvis (@SueParvis) reported

    @HyperopticCS @Hyperoptic the internet is cutting off like I’m on a train- but I’m home. Box installed since 2018- help a gal out?

  • singhtoon balboa (@singhtoon) reported

    @Hyperoptic I don’t like to complain, but I contacted your customer services to try and transfer my broadband to you. They were very abrupt and dismissive when I asked if they could still provide a deal that expired 48 hours ago. If they couldn’t, it could be communicated nicely.

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @HyperopticCS @Hyperoptic See above! FIX THE ISSUE!