Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 01/21/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @Hyperoptic From April this year,Im trying to get your broadband installed.I've been told, that some cable is missing and has to be installed. I've been asking so many times that I lost count. My neighbours living above me has hyperoptic broadband working. Is anybody able help ?

  • NzCas Cas Dx Nz (@NzCas) reported

    @Hyperoptic internet still down in E149**. I understand that there are outages, but can we at least have some sort of communication about what's going on ?

  • Jonnyhibberd Jonathan H (@Jonnyhibberd) reported

    No home internet since Thursday. Hyperoptic saying it will take a week to fix (!). Cancelled perfectly good wireless broadband with someone else 3 months ago. Huge mistake.

  • AlexWebTweets Alex 🇬🇧🇦🇹🇪🇺 (@AlexWebTweets) reported

    One of the Worst Things on social media is the adverts from ISPs who say “we’ve arrived!” only to find via their postcode checked that they have not, in fact, arrived. @virginmedia @CommunityFibre @Hyperoptic are all culprits of this.

  • Mac50827443 Mac (@Mac50827443) reported

    @Hyperoptic There is an internet outage since last 80mins. Is it widespread or localized to G1 4ET. Absolutely no response to emails. Chats and voice calls are queued. Any ETA for restoration? #Glasgow

  • sommie999 Alastair Sommerville (@sommie999) reported

    @stuartlewis @Hyperoptic Registered interest in the service, but I think it may be sometime to get it in Fife!

  • hachele9 Helena (@hachele9) reported

    @Hyperoptic internet still down in RG14. I understand that there are outages, but can we at least have some sort of communication about what's going on?

  • adhodgson Andrew Hodgson (@adhodgson) reported

    Any Hyperoptic customers who upgraded their service lose IPV6 connectivity on their own kit? Using Unifi Dream machine and all was fine until service upgraded to 500MBPs. Have opened case but want to resolve on my own if I can.

  • JFryatt92 Jack Fryatt (@JFryatt92) reported

    @Hyperoptic Not on your broadband at the moment! It is definitely Halloween, so scary to be paying for a service I am not getting #wheresmyinternet

  • Rebbsy_ Rebbs #ll (@Rebbsy_) reported

    @Twitchberkay_gn @Hyperoptic Fix it maybe ? Doesn’t take 3 days to fix a leak u fat ugly ****