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Hyperoptic

Hyperoptic outages and service status in Portsmouth, England

No problems detected

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent Hyperoptic outage reports came from the following cities: Havant.

CityProblem TypeReport Time
Havant Internet 14 days ago
Portsmouth Total Blackout 1 year ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NRManc
    Neil (@NRManc) reported

    Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

  • missnelka
    π™°πšπšπšŠ π™΄πš• πšπš˜πš’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • thinkbroadband
    thinkbroadband.com (@thinkbroadband) reported

    @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

  • sherifafafahh
    RIFFAAA. (@sherifafafahh) reported

    @Hyperoptic I swear I will ******* lose it with you people. Refund me my Β£700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.

  • LFCBiiiiiiiitch
    Jesse Redman (@LFCBiiiiiiiitch) reported

    @Hyperoptic you are down

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them

  • dikong87
    Di Kong (@dikong87) reported

    @Hyperoptic my internet is down. I’m in SE3 area in London.

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?

  • emirxtesera
    J (@emirxtesera) reported

    @AbPMet @Hyperoptic Still down?

  • pdavdra
    Davdra (@pdavdra) reported

    @Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!