Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 02/12/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • prakashsatya8 satya prakash (@prakashsatya8) reported

    An amazing company @Hyperoptic has not been able to activate internet services even in one month. So many emails and calls but no luck. What a wonderful service.

  • UniqueDreaam Chloe Dweam★~(◡‿◡✿) (@UniqueDreaam) reported

    @Hyperoptic I would like to put in a complaint how do I do this?

  • dumielauxepices Unstoppable-Chi aka #BrazenHussy (@dumielauxepices) reported

    @Hyperoptic I am trying to switch but your agent this morning was shockingly incompetent and failed basic conversational comprehension skills. You network is in my area/ building - can someone please message me so I can sort this out.

  • matty_verse Meta Matt (@matty_verse) reported

    @Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.

  • matty_verse Meta Matt (@matty_verse) reported

    @Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JustGloow @Hyperoptic We are sorry for the delay in our response time here. We have replied to your DM with more details, as the engineers are currently on site and dealing with the fault. We are hoping for a quick resolution, and please check the messages when you get the chance, for more info! 💙

  • nikhilnadipelli Nikhil Nadipelli (@nikhilnadipelli) reported

    @Hyperoptic Your gif image actually suits well to the terrible customer service representatives who definitely don't value any 'customer'. I decide to close my connection and I am offered '6M' free connection. But better pay for good service than be treated bad.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏

  • riotstarz shirk hard gay hard (@riotstarz) reported

    ppl in the know about these things - if my place isn't on the bt fttc network, and the obvious alternatives (e.g. virgin, talktalk's own thing, hyperoptic) are dead ends, is there any way for me to get better internet than adsl+?

  • CharlesMishal Charles Mishal (@CharlesMishal) reported

    @Hyperoptic he never called me back and again I was on call for 2 hrs to talk to an agent,who said it’s a technical error and it’s our company mistake and I can’t activate your broadband, though my payments are up to date. responsible team!me and my wife can’t work