Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 12/28/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shinymuscles Shinyshaun (@shinymuscles) reported

    @Hyperoptic second outage in a month. Last one, 6 hours, no apology, no compensation. This one 3 hours and counting. E1 5GA

  • Expat_cabreado Jaime (@Expat_cabreado) reported

    @Hyperoptic how much can it take to fix a new connection? I want to 'go live' and I am 'dying waiting for you', is this your Halloween gift?

  • AtM0StF34r AtM0StF34r (@AtM0StF34r) reported

    @Hyperoptic @HyperopticCS Is #Hyperoptic service down.? getting downloads speeds less than 1mb on a 1gb service both wireless/wired 😡 Am gaming today Xbox is trying to update the Events app 110mb size, it’s estimating completion is 1 hour 45 mins + games won’t play w/ 1mb speed

  • ladyjaney75 Jane Hawkes (@ladyjaney75) reported

    @jsjallen @HyperopticCS @Hyperoptic Hope they have offered appropriate recompense Joe for the reduced (crap) service.

  • Londoner0687 Schola (@Londoner0687) reported

    @Hyperoptic my internet speed today is 2, 5mgb!!! Whats going on?? Been trying to connect to technical support for 45mins with no luck...

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic 3 weeks and counting no internet 👎nobody fixing the issue

  • krishero1 Krishna (@krishero1) reported

    @HyperopticCS @Hyperoptic - when will i get internet back(Peckham Rye SE15 area) ?, if anyone working at HyperOptic please provide some update ?, even stone age people can fix the issue in days but HyperOptic….,

  • P900EEP Mallu Gunner⚽️ (@P900EEP) reported

    @Hyperoptic my internet is down for last three days, waiting for an engineer visit, spoke to customer care execs many times, no one could give me a date for engineer visit and looks like going to be an indefinite thing. ticket no: 2655446 , can you help??

  • JJamesyytheGOD James (@JJamesyytheGOD) reported

    Hyperoptic is pretty terrible smh

  • joemerriman_ Mezz (@joemerriman_) reported

    @Hyperoptic hi has your internet gone down in Birmingham?