Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 01/08/2026 15:50

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • weetrixx ✍🏽 (@weetrixx) reported

    OMG @Hyperoptic YOURE *************** INTERNET HAS BEEN DOWN FOR 26HRS WTF

  • CahalaneCarrie Carolyn Cahalane (@CahalaneCarrie) reported

    @Hyperoptic so fed up of not being able to watch the Netflix and Amazon I pay for, as well as BBC catchup. Terrible service. #Internet #broadband

  • Matthew15261335 Matthew Williams (@Matthew15261335) reported

    @Hyperoptic I tried. Hyperoptic failed on set up so I had to cancel and now won't install because that installation is not complete. All I'm getting are "Computer says no" type answers.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @nt00444 @Hyperoptic (cont.) your due compensation for the downtime of your service paid out to you in a form of a refund even if you were to cancel the service with us.

  • Alex_K_Charm Alex K Charm (@Alex_K_Charm) reported

    @Hyperoptic Your wifi sucks you lier and fraud company who lie about their speed ! Utterly pathetic service, terrible and disgusting!!!!!!!

  • nt00444 NT (@nt00444) reported

    @alphapetergamma @Hyperoptic Mine had been down for 10 days. Good luck

  • hugosoul Hugo Soul (@hugosoul) reported

    @Hyperoptic having such a difficult time moving to you! Your map says we’re eligible, we’ve had sales leaflets through the door, but it’s impossible to sign up - and we’ve had conflicting responses from customer service. 1/2

  • alphapetergamma AlphaPeterGamma (@alphapetergamma) reported

    @Hyperoptic my internet has been down for about 9 hours. What gives?

  • babagana_ Babagana (@babagana_) reported

    @Hyperoptic i restarted my router tons of times, unistalled firewalls, wiped cache & network thinking it was me. I am now confident it's you? What's going on?

  • benhubbard434 ben (@benhubbard434) reported

    @Hyperoptic how long until your restore service? It’s been 4 hours now