Hyperoptic outages and service status in Portsmouth, England
Service-wide status: Hyperoptic
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
Share of direct reports from this area over the past 30 days.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Portsmouth, England
Hyperoptic signals over the past 24 hours, with local activity from Portsmouth, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent Hyperoptic outage reports came from the following cities: Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes
|
Internet | 11 days ago |
|
Portsmouth
|
Internet | 3 months ago |
|
Portsmouth
|
Internet | 3 months ago |
|
Havant
|
Internet | 3 months ago |
|
Portsmouth
|
Total Blackout | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Twiggy (@heyimtwiggy) reported@EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them
-
shraban (@shrabs) reported@Hyperoptic Worst ever customer care, I have been trying to connect to customer care and in position 1 for last 1 hour but no one is picking up. When you are with them they are are and once you come out of the service, they won’t respond and keep you waiting.
-
Moose ⚜️ (@TheMexicanMoose) reportedFriends who understand broadband, why ******** do companies ONLY offer asymmetric speeds with their fibre deals? I’d love to get @Hyperoptic but they don’t cover the property I’ll be hopefully moving to, I’m looking at options but most of them are pretty bleak…
-
Char_B (@beau_belle7) reported@Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!
-
ells🦋 (@ells_afc) reported@Hyperoptic diabolical service. Approaching 48hrs with little to no service. Issue claimed to be fixed for it to stop working again 2 hours later. No estimated timeframe for resolution.
-
MazardsLtd (@MazardsLtd) reported@Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband
-
farook zaman (@farookzaman) reported@Hyperoptic there is no Internet connectivity for more than 24hrs now! The response from the customer care is pointless! First person said few hours, second person said 20 minutes, third person said 7 minutes, forth person didn’t give any definite time, fifth person just hang up!
-
Neil (@NRManc) reportedHi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints
-
Leo 🏴☠️ (@leostera) reported@evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)
-
Slimfit (@iSlimfit) reportedHad an internet outage all morning and had to use my office phone as hotspot. Reported it to my ISP, and the issue was fixed around 1pm. I asked if there was any compensation for the disruption, and they knocked 50% off my next month’s bill. Hyperoptic l’ẹ́kàn sí. 👏
Recent Hyperoptic reports in Portsmouth, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Cowes: Internet
- Portsmouth: Internet
- Portsmouth: Internet
- Havant: Internet
- Portsmouth: Total Blackout
Hyperoptic detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
-
Detected:
Detection ended: (9 minutes) -
Detected:
Detection ended: (137 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (35 minutes) -
Detected:
Detection ended: (76 minutes) -
Detected:
Detection ended: (17 minutes)