Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 12/09/2025 20:00

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sm00055 SM (@sm00055) reported

    @Hyperoptic is down in Greater London. Don't know why but they're investigating. Hopefully they will update here ...

  • TobyHolleran Toby Holleran (@TobyHolleran) reported

    @OpenMindMH You can Google how to connect to your router and see what happens if you change it (I tend to go for Channel 11 for reasons I'm not entirely sure of). You might be lucky and your place could be connected to a full fibre provider (like CityFibre/G.Network/Hyperoptic) also 👀

  • MrSnoreBore Juan Señor Dullard (@MrSnoreBore) reported

    @Hyperoptic I was tired of being stuck in the slow lane with BT "Superfast" Broadband. So I decided to switch to Hyperoptic Gigabit Broadband. Six months later - I feel like an Internet VIP. Best decision ever. #10YearsOfHyperoptic

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @Hyperoptic is there an outage in south quay area in London? Internet has been down all morning and just waited for about 30 mins calling your customer service number and waiting for someone to pick up

  • tommc10 Tom mckee (@tommc10) reported

    @Hyperoptic Not for me 👍🏻 took 3 months and 4 visits & still never managed to do it. Was forced to cancel.

  • apooja_agg Pooja Aggarwal (@apooja_agg) reported

    @Hyperoptic service outage with no warning in all of E14 9xx. On a never ending “sorry for the wait..” loop with customer service. Any plans to resolve?!

  • RichTWarms RTW 🏃🏼🚴🏼 🌍 (@RichTWarms) reported

    @HyperopticCS @craig99mac Now 2 weeks since botched installation, which means still can't open my fusebox, still have messed up hole in wall, still have broken mirror & dust/filler not cleaned up, nowhere near speed promised for £. Still no proper response. Next step will be to contact @Ofcom #hyperoptic

  • OliviaC1303 Olivia C (@OliviaC1303) reported

    @Hyperoptic No phone line needed, BIG plus ✅ No issues ever #10yearsofhyperoptic

  • Rebbsy_ Rebbs #ll (@Rebbsy_) reported

    @Hyperoptic good service man! Thanks for ruining my weekend 👍👍👍

  • AlecElectric Electric Eagle (Alec Leamas) (@AlecElectric) reported

    @Hyperoptic Dudes! How am I meant to watch Married at First Sight Australia if my internet is down. This is likely to be a breach of my human rights. Please fix the problem!