Hyperoptic Outage Report in Portsmouth, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (71%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (12%)

4. 

   E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Aaisha Dadral (@AaishaDadral) reported a minute ago

  @Hyperoptic I’m a new customer and I’m already looking at cancelling our account - your service has been super poor. Service due to start 18/07 - engineer’s been out, we’ve spoken to activation team several times - the account is awaiting the system team to change serial numbers

• BotBill38 (@BotBill38) reported 2 minutes ago

  @Hyperoptic Your internet is garbage, Nd I'm very close to leaving you.

• Muhammad Shahmeer Baloch (@ez_meerr) reported 3 minutes ago

  @Hyperoptic No internet in B16 8DB and it’s been more than 40 hours! Me and my wife work from home and been draining our data continuously and now we are out of it! Tried calling the support team and I was 14th in the queue. The moment I got to the 1st, the call ended. WTH!

• Vishal Vishwanathan (@vishalv971) reported 4 minutes ago

  @jelambhatt I’ve had hyperoptic for a while and can vouch for it But ngl phone network is **** everywhere

• Diomidis Anadiotis (@kandinskyboy) reported 5 minutes ago

  @Hyperoptic and of course now I’m charged £60 per month as the contract ended and you never responded back to me for a renewal.

• HARSH (@909harsh) reported 6 minutes ago

  @Hyperoptic for the impact this has had on my business and made no effort to offer a resolution. Instead, he casually stated that \"nothing can be done at this moment\" and even suggested I terminate the service if I?m dissatisfied? p2

• Mario Monforte (@MarioMonforte) reported 10 minutes ago

  @alisonjyoga @Hyperoptic Customer service in Serbia will carry the company to bankruptcy, I tell you... They have a lack of comprehension and they only repeat the information. Better to speak with AI, is more smart than customer service girls in Serbia, it's awful.

• tom harvey (@tharv) reported 23 minutes ago

  @Hyperoptic @virginmedia Even if I still under contract to broken Virgin?

• Ishani (@ibhoola) reported 24 minutes ago

  @Hyperoptic no service since yesterday afternoon, very unhelpful service. No idea how we can resume service-

• Mario Monforte (@MarioMonforte) reported 25 minutes ago

  @Hyperoptic You are a Ferrari without wheels. Hyperoptic fibre is nice, but since you changed the customer service to Serbia, all is horrible. I have a problem with you and I think I will throw the router to the bin, it looks like you don't want customers. Worst customer service ever.