Hyperoptic outages and service status in Portsmouth, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Portsmouth come from postal codes PO5 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent Hyperoptic outage reports came from the following cities: Portsmouth, and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 27 days ago |
|
Portsmouth
|
Internet | 27 days ago |
|
Havant
|
Internet | 1 month ago |
|
Portsmouth
|
Total Blackout | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan🇩🇲 (@JordyOnside) reported@AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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Amin Salehzadeh (@aesnobari) reported@Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.
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Kris (yes it's actually spelt with a K) (@kobraman88) reported@C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)
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Alex 🌐 (@ajr_codes) reportedHey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.
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thinkbroadband.com (@thinkbroadband) reported@AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)
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Ronald Anthony (@anth64369) reported@Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.