Hyperoptic Outage Report in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

Hyperoptic signals over the past 24 hours, with local activity from Portsmouth, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Portsmouth, England

The most recent Hyperoptic outage reports came from the following cities: Cowes.

City	Problem Type	Report Time
Cowes	Internet	12 days ago
Portsmouth	Internet	3 months ago
Portsmouth	Internet	3 months ago
Havant	Internet	4 months ago
Portsmouth	Total Blackout	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kieron Charles (@MRKCT_) reported 21 seconds ago

  Solid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.

• 
  Mr Direction (@swestzeta) reported 39 seconds ago

  @Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality 😡😡

• 
  Chris Newton (@drchrisnewton) reported 55 seconds ago

  Wi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.

• 
  Ryan 🤠 (@Slimothy_James) reported 7 minutes ago

  @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 9 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

• 
  Tom Thornhill (@TomThornhill_2) reported 9 minutes ago

  @hopper70 @Hyperoptic It's crazy. They've had only minor outages, as in less than an hour, for years. It went down late last night and it's as if there's no one working at the weekend.

• 
  ells🦋 (@ells_afc) reported 11 minutes ago

  @MoMayet3 @Hyperoptic Is your service back?

• 
  EKO (@EKOcasts) reported 11 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

• 
  Rose 🌹 (@RoseOfSeraph) reported 13 minutes ago

  @DeathlyAcorn Had such bad experiences with Virgin and Sky. TalkTalk were okay but then they started jacking their price up. I went with Hyperoptic this year and it's been ******* brilliant

• 
  Kate (@katefalkingham) reported 17 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍