Hyperoptic Outage Report in Portsmouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jemma
(@jemmaphysics) reported
@Hyperoptic absolutely the worst company I have ever dealt with. We are one month in our new house and still no internet. They sent an engineer who didn't know what was wrong and then we've had zero updates for two weeks. Appalling customer service. Avoid!
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CHAYHO Christina Hughes-Onslow
(@CHAYHO1) reported
@HyperopticCS Once again my call has elicited no satisfaction other than a vague promise to contact me 'when the issue is resolved'. @hyperoptic could learn some lessons from @zeninternet customer service. April to November is not satisfactory
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Ananth.J.K
(@ananthjk) reported
Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.
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Siddharth Shah
(@SiddharthKShah) reported
@HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS
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Kelly-Ann MacKinnon
(@kel_mackinnon) reported
@Mewzahh @HyperopticCS @Hyperoptic Wonder where you are, we are day 6 with zero internet what so ever!! No resolution in sight!!
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Chris
(@ChrisWi47631283) reported
@Hyperoptic hello 5th outage in 6 weeks in London N7, yet no real communication or offer of compensation. You don't answer the phone and emails take minimum 2 days for response. You're not getting alot right ... Tweeting via 5g of course.
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Sarkis Zeronian
(@sarkisz) reported
@mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.
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David Plummer
(@Davidplummer30) reported
@Hyperoptic hi. When will you respond to my ticket re loss of service?
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Katie 🌸
(@_katiegal_x) reported
The customer service from @Hyperoptic has been absolutely shocking... 2 weeks tomorrow with next to no internet (everything turned off on Thursday last week), and they're not even trying to fix it at this point...
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Elle
(@courtesyrules) reported
@Hyperoptic #CustomerService I had appalling service when I opened an account a couple of weeks ago and cancelled it within an hour because they wouldn’t delay the start date to activate broadband.