Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 03/21/2026 15:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • lionheartx10 Lionheartx10🇬🇧 (@lionheartx10) reported

    @lomadia I’m with Hyperoptic. 1000 down and up only had this issue start in the past 2 weeks. Previously had 3/4 months of perfect streams

  • ironside Ironside (@ironside) reported

    @ralghaithi @Hyperoptic Post publicly what you can, otherwise others can't see and hold them accountable for service levels.

  • pddavie p (@pddavie) reported

    @Hyperoptic Please can someone help & let me know when I can get an install. I have been waiting weeks, and have chased numerous times yet nada! Help! My current supplier term is over and I may have to revert back to them if you don't do something in the next 5 days-Help! 😟🙏👋

  • ArdynIV Ardyn (@ArdynIV) reported

    @HANCXCK @virginmedia Dogshit company, £62a month for their "best service" and it perma cuts off without actually getting the speeds I pay for. Can't wait for hyperoptic to become available in my area.

  • lionheartx10 Lionheartx10🇬🇧 (@lionheartx10) reported

    @Hyperoptic @HyperopticCS Hopefully find out whats causing the issues, my twitch server tests have all come back 100% quality all fine. Tried different software, different PC's. Still messing around with settings now...

  • ironside Ironside (@ironside) reported

    @philippepolleux @Hyperoptic Start replying to current customers in central London who you’ve left with an outage since last Monday please. No detail on the problem, your plan to fix it or timelines as of yet. Not even a single update yesterday.

  • Lustriga 💀👻Bo1 Single Elimination🌕🎃 Nik 👾 (@Lustriga) reported

    @ViciousHorizon @Veracityy_ This.... I had a bad Hyperoptic connection and it was still far and above everything else I've ever had

  • Jack89825395 Jack (@Jack89825395) reported

    @BenLinley4 @erichoko96 No, Amazon live is '****' and barely works on certain platforms and devices. Keep shilling. 1Gb Hyperoptic internet, wired, Apple 4K TV box - yet quality for the live football (only) was horrendous. Switched over to my Amazon firecube instead and it was fine. Case in point.

  • ironside Ironside (@ironside) reported

    @erossiniuk @Hyperoptic They’re anything but fast at relying ! Start replying to current customers in central London who you’ve left with an outage since last Monday please. No detail on the problem, your plan to fix it or timelines as of yet. Not even a single update yesterday.

  • ralghaithi Roqaiyah (@ralghaithi) reported

    @Hyperoptic why is there an interruption in my service???????????? Where is your ‘security of supply’ 🙃