Hyperoptic outages and service status in Portsmouth, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Portsmouth come from postal codes PO5 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent Hyperoptic outage reports came from the following cities: Portsmouth, and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 12 days ago |
|
Portsmouth
|
Internet | 12 days ago |
|
Havant
|
Internet | 27 days ago |
|
Portsmouth
|
Total Blackout | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Xenomorph (@xenom0rph09) reported@Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+
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Ash 🏴🇨🇼 (@theashrb) reported@real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic
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Joe Makin (@joemakin86) reported@koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month
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Liam Richards (@liam_richards) reported@KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.
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Skeen (@Softs0ff) reported@Hyperoptic no service in NW6 since Wednesday 15th, and no updates from yourselves. The ombudsman WILL be involved! Live chat doesn’t work - no sms updates, missed call outs, it’s BAD!
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Tia (@justforumrah) reported@Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.
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David Tan (@realDavidTan) reportedHyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?
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Janaka Abeywardhana (@janaka_a) reported@Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.
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Elizabeth (@Elizabe80680425) reported@gunjanarora001 @Hyperoptic Yes it’s down many places
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.