Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 12/29/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Ingbarb1 @Hyperoptic We are so sorry to hear that, that sounds like an awful experience.😔We'd like to help, so please DM us your details, and we'll be on it.

  • RajanPatel91 Rajan Patel (@RajanPatel91) reported

    @HyperopticCS @beebeegom @Hyperoptic You just have an idea if the issue will be resolved by the morning?! Are people on site investigating or all not working? Having no ETA is unacceptable! Majority of us work from home on a Friday. This is a huge outage affecting everyone!

  • Sandra_xoxx Sandra (@Sandra_xoxx) reported

    @jellyforlunch @Hyperoptic Seriously so annoying 😫 hope @Hyperoptic will fix it soon!

  • anastasiaxego ANASTASIA EGO (OF link ⬇️) (@anastasiaxego) reported

    Anyone else with Hyperoptic Internet? My internet speed is SO DOWN I can't work! Was 1 mb/s yesterday and now between 5-20! Anyone else? What is going on? @Hyperoptic @HyperopticCS

  • d_ramneek Ramneek D Singh (@d_ramneek) reported

    @Hyperoptic Have had no internet in E1 since yesterday evening! Please fix this as I work from home and it quite annoying for sure! My roommate called and you only promised to have someone at my place in 10 days?? What is this kind of service, so I need to work on 4G now?

  • ZhiwenChen5 Louise (@ZhiwenChen5) reported

    @Hyperoptic My internet has been down for an hour. And there is nobody answering the phone or your chats.

  • iamsamitpatel Samit Max Patel 💩 (@iamsamitpatel) reported

    @Hyperoptic what kind of internet are you providing? Everyone in the whole area has had no internet since 3 pm. No official notice on your socials and your chat and phone lines disconnect. Awful service

  • AlonBull Alon Bull (@AlonBull) reported

    @HyperopticCS When is this outage going to be fixed?? It's been over 12 hours. Totally unacceptable and no feedback from Hyperoptic! There had better be compensation forthcoming.

  • LoveSehyr S.A (@LoveSehyr) reported

    @Hyperoptic @HyperopticCS every few months there is a new outage. When will the internet issue be resolved in NW London?

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.