Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 01/05/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • susanalsafizzle Susan Al-Safadi (@susanalsafizzle) reported

    @HyperopticCS @Hyperoptic here we are an entire week later still with no broadband and no communication as to when this will be resolved. You are a bunch of cowboys charging for a service you don’t provide.

  • TomSamBee Thomas Braithwaite (@TomSamBee) reported

    @RichardNeil13 @jnightda1 @AskPS_UK I've used their Live Chat and they said it was a global PSN issue but I doubt it tbh. Everyone I've spoken to on here says it's Hyperoptic so it's surely them?

  • coumarinegym fran (@coumarinegym) reported

    having a verifiable nightmare in the office with security passes, crap wifi and file transfers, which I wouldn’t have had to resort to if the wifi wasn’t like less than half as fast as the Hyperoptic I pay for at home. with each passing day #WFH is winning out

  • Zeragonii Josh Watson (@Zeragonii) reported

    @FlexinJohn @Hyperoptic Wait, hyperiptic have a 10Gb service? 👀😭

  • AtM0StF34r AtM0StF34r (@AtM0StF34r) reported

    @Hyperoptic @HyperopticCS Is anyone experiencing an outage of internet.?? Tho it could be a local area issue

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic day 6 with no broadband at home: Hyperopic are probably the worse internet provider going never go with the new kids on the block because they haven’t got a clue

  • ChrisKernachan Christopher Kernachan (@ChrisKernachan) reported

    @Hyperoptic @HyperopticCS Is there any update on when internet will be restored in G51 4NQ? And where is the power outage affecting it please?

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus Hyperoptic they've just installed their service in the block. 3 months Free then £35 a month 24 month contract I'm led to believe by customers of theirs that they're OK

  • MattBoy93903960 Matt Boyer (@MattBoy93903960) reported

    @PancakePete00 @martinbean @AskPS_UK I’m having the same issue and with Hyperoptic, have they said if it’s to do with them?

  • LAMBDENA Jing Jang Jane🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 Anti UnGreen/SNP (@LAMBDENA) reported

    @Hyperoptic Well, things are bad in Elsie Land when even the faithful Glenn Campbell is putting her on the spot.