Hyperoptic Outage Report in Portsmouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Simon
(@FSN_Editor) reported
@Hyperoptic the "Hype" on the website doesn't appear to match the service on the ground. You were unable to activate the broadband service today because of errors in setting up the job. Nobody can say when this will be fixed and it's down to me to chase you! Why? @HyperopticCS
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james rawcliffe
(@jamesrawcliffe9) reported
@Hyperoptic @TheDrum Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently
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pratsharma
(@pratsharma) reported
@Hyperoptic is their an outage in NW8? I haven’t had internet since yesterday
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Gaurav Sukheja
(@gsukheja) reported
I received an email that the engineer can not make it. I received a new appointment of 21st June for an engineer to visit me between 1500-1700 Hours, Today is the 21st June and I had no engineer visit me, at 17:15 I stated calling the Hyperoptic customer services
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David Hoyland 🔴⚪⚔️
(@bladesman83) reported
@PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...
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Scott Chesworth
(@SoapyMargherita) reported
@FreakyFwoof Hahaha, no, it's just VDSL for now. What makes it decent is that it's not virgin and it works properly. Getting about 75 down, 20 up, pings to servers in the same country range from 5-10MS. That'll do til Hyperoptic gets here.
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David Ho
(@DavidHo3177) reported
@Hyperoptic is there no internet! I tried logging into the account using my cellular data via mobile phone. To obtain a network status, it won't let me into my account. #networkstauts
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Morgan wrighton
(@WrightonMorgan) reported
Very disappointed in the service I am currently paying for with @Hyperoptic will for sure be changing my service provider. Do not recommend.
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james rawcliffe
(@jamesrawcliffe9) reported
@Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently
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Shahaj
(@benootral) reported
@freetoswitch @Hyperoptic has the worst customer service ever, all they care about is money and it's been over two weeks and they still haven't solved my problem