Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 12/03/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TRUTH916515394 TRUTH (@TRUTH916515394) reported

    hyperoptic connection still down in Islington has anyone else got same issue

  • f_akca Fatih (@f_akca) reported

    Your network still don't give me IPv6 address. It is NOT related with my router or computer configuration. Your network routers/switches are not configured properly to provide IPv6. Can you please fix it? @Hyperoptic @HyperopticCS

  • f_akca Fatih (@f_akca) reported

    @Hyperoptic @HyperopticCS Your network still don't give me IPv6 address. It is NOT related with my router or computer configuration. Your network routers/switches are not configured properly to provide IPv6. Can you please fix it?

  • Siobhan4567 Siobhan (@Siobhan4567) reported

    Hello @HyperopticCS?!?! What is the point in having a customer service page if you ignore people until you know their internet is back up. This isn’t the first time we’ve been without internet for a whole day with @Hyperoptic. **** provider

  • UG_is_Here Udara Gamalath (@UG_is_Here) reported

    @Hyperoptic is pretty terrible. Had the service for less than 9 days. Now it's not available and the earliest they can provide a fix is in two weeks. Absolutely shocking

  • JGoldyy Joshua 🎃 (@JGoldyy) reported

    @iammcallum @SkyUK @Hyperoptic I’m with sky back in Ireland too and it’s disgusting how poor of a service it is

  • aknmc_ 🥲 (@aknmc_) reported

    Imagine calling @Hyperoptic for help on something really simple and now my entire internet is down😩😩 wtf

  • error_no_entity ENOENT (@error_no_entity) reported

    @HyperopticCS Well, it's 3 days since I lost internet and in that time @CommunityFibre has installed a new line, found a problem and sent engineers on the same day to get it fixed. Still waiting for @Hyperoptic to send an engineer for the original line.

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic dont waste your time with hyperoptic worst customer service in the world literally refuse to help with anything

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @lvalenciarivera @Hyperoptic We are terribly sorry for any trouble caused by this downtime and we can assure you that our business partners are working hard on finding a fix for the issue, so we can restore the connection on our end. We know how frustrating it must be, and thank you for holding on!