Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 01/13/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnorK44576574 Con (@ConnorK44576574) reported

    @Hyperoptic for an isp your website is awful and optimised awfully for mobile

  • madingod James Raja (@madingod) reported

    @HyperopticCS @Hyperoptic The main problem is you're not admitting the widespread issue and delay in fixing the issue. When you have atleast 100+ customers impacted try to provide proper update and ETA.

  • Suto_SasaTTV Suto_Sasa 🥳(Road to Partner)🥳 (@Suto_SasaTTV) reported

    @virginmedia Also why is @Hyperoptic offering 1Gb Upload and Download and @virginmedia only has 30+ upload? What happened to staying ahead of the competition? After 10+ years this uploading issue maybe the shove that pushes me away from virgin 😭

  • LL_8181 JJ (@LL_8181) reported

    @HyperopticCS @Hyperoptic your customer care service is a shame. It’s been over a week I’ve signed up for your services and till date, I’ve been unable to use your wifi. This is terrible tbh

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Livelifelovely @Hyperoptic We're sorry for such a long downtime, and the delay with our reply to your DM. We've provided more details there, but we've received confirmation that the service in your area was restored not so long ago, and we are hoping everything is fine on your end now too!

  • JSNxsus Nx-Sussybaka (@JSNxsus) reported

    HyperOptic might be the most **** internet provider there is out there.

  • helli_1209 Harriet (@helli_1209) reported

    @Hyperoptic I’ve had no internet for 24 hours, tried to live chat but it’s not working. Please can you help?

  • madingod James Raja (@madingod) reported

    @Hyperoptic @HyperopticCS There is internet outage in G31 since last night. No proper update on when the service will be restored? Any update? #GLASGOW

  • thelovelymrfred haunted carousel 🎠 (@thelovelymrfred) reported

    Hey @Hyperoptic, our smart TV hasn’t been working for days since an outage. We emailed you but no response. Please assist

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @shreekpkun @Hyperoptic Hi, we were swarmed with messages and posts and couldn't reach out earlier, but we're happy to say that the outage is resolved!