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Hyperoptic

Hyperoptic outages and service status in Portsmouth, England

Service-wide status: Hyperoptic

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
  • The most common problems reported in this area mention Internet.

Share of direct reports from this area over the past 30 days.

  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

Hyperoptic signals over the past 24 hours, with local activity from Portsmouth, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent Hyperoptic outage reports came from the following cities: Cowes.

CityProblem TypeReport Time
Cowes Internet 12 days ago
Portsmouth Internet 3 months ago
Portsmouth Internet 3 months ago
Havant Internet 4 months ago
Portsmouth Total Blackout 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ells_afc
    ells🦋 (@ells_afc) reported

    @MoMayet3 @Hyperoptic Is your service back?

  • ells_afc
    ells🦋 (@ells_afc) reported

    @block13afc @Hyperoptic Can you fix my internet please xxx

  • caro_SpecialOne
    Carolina (@caro_SpecialOne) reported

    @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

  • theashrb
    Ash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇼 (@theashrb) reported

    @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic

  • jammach
    🏳️‍🌈 Gavin Barrie 🏳️‍🌈 &✂️TQ+ (@jammach) reported

    @AussieBromo I pay £35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

  • Umangshankar
    umang shankar (@Umangshankar) reported

    Horrible service @Hyperoptic at WD3 straight 2 days of losing work, whose going to pay for it? Follow Up 1 of 1

  • donedgley1
    Don Edgley (@donedgley1) reported

    @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

  • jonsac
    Jonathan Sacerdoti (@jonsac) reported

    After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

  • Envel18
    Envel (@Envel18) reported

    @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

Recent Hyperoptic reports in Portsmouth, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Cowes: Internet
  • Portsmouth: Internet
  • Portsmouth: Internet
  • Havant: Internet
  • Portsmouth: Total Blackout

Hyperoptic detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    Detection ended: (137 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (35 minutes)
  • Detected:
    Detection ended: (76 minutes)
  • Detected:
    Detection ended: (17 minutes)