Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 01/16/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • vrabie_mihai Mihai Vrabie (@vrabie_mihai) reported

    @HyperopticCS @Hyperoptic 2h waiting in line for your CS agent to copy paste a reply and exit the chat? Is this your standard of customer support? Having trouble connecting to Origin, Ubisoft, Epic Store, Riot games for over 2h and you say nothing wrong with your service?

  • Belindamcvey89 Belinda Galbraith (@Belindamcvey89) reported

    @Chris89698477 @Hyperoptic I am having the same problem with my sons. If i use my mobile data works no problem. Very very frustrstign.

  • Mrkipli09851274 Mrkipling (@Mrkipli09851274) reported

    @Lite5h4dow @HyperopticCS @Hyperoptic maybe your network card can't handle that speed, hillbilly.

  • SarahPo85591971 Sarah Poole (@SarahPo85591971) reported

    @Hyperoptic Avoid this service, very poor. No landline for months, helpline not answered, out of contract but still charging notice for no service!

  • amygoodchild Amy Goodchild (@amygoodchild) reported

    My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭

  • Jake83457954 Jake (@Jake83457954) reported

    @HyperopticCS can’t connect to PlayStation servers with hyperoptic. Any idea what the issue is here?

  • 1976Panenka Panenka76 (@1976Panenka) reported

    @HyperopticCS Definitely isn't guys, never had a problem with anything else, including streaming on 3rd floor of my house! Hyperoptic always bang on 👌🏻

  • Singspiel Singspiel (@Singspiel) reported

    @Hyperoptic @HyperopticCS - can you tell us when M15 4JP will be up and running again??? Service has had a number of outages recently - concerning as we all start to wfh again

  • ZurcNosa Zurcnosa (@ZurcNosa) reported

    I paid my Three 5G contract off because it's SO bad. Switched to Hyperoptic broadband 500MB. SO rapid. Wired >> 5G

  • Belindamcvey89 Belinda Galbraith (@Belindamcvey89) reported

    @HyperopticCS @PancakePete00 I am having the same problem been at it for hours. Also with hyperoptic!!!