Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 02/15/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • papafuzzz Liam (@papafuzzz) reported

    Nothing like hitting day 5 with no discernible progress. 2 more days and my time with @Hyperoptic hits 50/50 usable service/outage. Looking forward to seeing all the autocomp credits on my account…

  • Satty7 Satty Lola (@Satty7) reported

    @HyperopticCS Wake up and reset the Hyperoptic router because it does not work…everyday!! @Trustpilot shocking service from @Hyperoptic

  • ExiledPHNX Will Jones (@ExiledPHNX) reported

    @Hyperoptic internet not working at Cook Street Glasgow. Been having issues for about 5 days but now it won’t even work.

  • flippac Philippa Cowderoy (@flippac) reported

    @Scatterbracken I don't know what the pricing deal for stuff over the BT/Openreach network's like, but I do know hyperoptic are more solid if you briefly need a *lot* of bandwidth. 50Mb/s should be okay with a short-term guest as well, but it can be a bit slow eg downloading games.

  • Darkman3456 Re-wild The World 🇬🇧 (@Darkman3456) reported from Bracknell, England

    @Hyperoptic @HyperopticCS hi my internet has been down for several hours now, when will the service be restored?

  • Clem109 Clem (@Clem109) reported

    @bt_uk how much would it cost to cancel my broadband, I have 12 months left? @Hyperoptic are offering me a much better deal.

  • noblesalley Kamal (@noblesalley) reported

    @Hyperoptic @IanKingSky @SkyNews You know what you really don't want to miss? That my family has been without Internet service from #NotsoHyperoptic for 15 days. West London roads being destroyed for weeks to lay fibre. But network reliability is weak. 2nd long outage in 3 months.

  • cechineljeff Jeff Cechinel (@cechineljeff) reported

    @Hyperoptic what a joke is your service, I activated the internet at Saturday(22nd) and still does not work, engineer got late and cancelled the appointment, now only on 4th of Feb? Seriously, I need internet to work, sorry but if they don’t come by tomorrow, you lost a customer.

  • majordamo Majordamo Again (@majordamo) reported

    @Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service

  • thomaspurchas Thomas Purchas (@thomaspurchas) reported

    @Benjojo12 don’t suppose you know someone at @Hyperoptic how can help me figure out why their core network has started refusing to give my router an IPv6 prefix? Their CS won’t even look at because their provided router works