Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 02/21/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ambo_P Ambo (@Ambo_P) reported

    We're heading towards week THREE without internet... and @Hyperoptic don't even know when they're going to be able to fix it?! Do better.

  • ERKT2 Erkan Emin (@ERKT2) reported

    @Hyperoptic Outage at SE15, any idea when service will resume please?

  • JitanEDM JitanEDM (@JitanEDM) reported

    Never going with @Hyperoptic again ever, will recommend no one buys these guys. Filled with incompetency across the organisation it seems and new personnel who haven’t got a clue on how to provide support.

  • ironside Ironside (@ironside) reported

    @HyperopticCS @Juliannochie @Hyperoptic Don’t get your hopes up Julian, they say wait until day X and then on the day you get palmed off. Look through my history with them. Cancel while you can.

  • ironside Ironside (@ironside) reported

    @tomcoady @Hyperoptic Yeah Tom hide it in the dms please so that everyone else can’t see how our support makes promises and then fails to meet them 🤫

  • Roya1dor royaldor (@Roya1dor) reported

    @Hyperoptic can you at the very least activate my service after 8 days of installation? please?

  • JitanEDM JitanEDM (@JitanEDM) reported

    @BusSafetyRep Provisioning should take all of about 5 minutes by the ISP. It’s literally just sending an address to your router and registering it to receive connection to the internet. I have no idea why hyperoptic have a network team that takes forever to do this.

  • Juliannochie Seemore (ジュリアン) (@Juliannochie) reported

    @Hyperoptic Into 6th day of waiting for Hyperoptic activation, rather than the minutes I was told. I get pacifying messages from customer services but no timeline or evidence of anything actually happening.

  • yeptch Yeptch (@yeptch) reported

    @Hyperoptic @HyperopticCS have had 500mb down speed since “upgrading” to 1gb over 5 weeks ago. Why do I have to keep chasing you guys when I get told I’d be provided w/ an update. Absolute sh*tshow. And still no compensation when my device went down for 4 days after “upgrading”.

  • Farid_UK Farid Pasha (@Farid_UK) reported

    @Hyperoptic second time i am having outage with them and no one is able to fix it. I rely on the internet for work. Also, since joining ive only been getting 1/3 of the speed i was supposed to get