Hyperoptic

Hyperoptic Outage Report in Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Portsmouth, England 12/21/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • _Jhinxx Merry Jhinxxmas (@_Jhinxx) reported

    @dyarikku @virginmedia Honestly Virgin is so bad. I'm on it too. Is hyperoptic available in your area? It's much better AND cheaper

  • joyjack Joy Jack (@joyjack) reported

    So in other words @HyperopticCS @Hyperoptic thinks I'd gladly spend all of Christmas & new year without internet and still remain a customer. Really? Would you remain a customer of yourself? Lol

  • picarotti94 Vincenzo Fichera (@picarotti94) reported

    @HyperopticCS @Hyperoptic Technician been trying to fix the issue since 11:30 YESTERDAY and it's been more than 24h and still no internet in SE22. Spoke 4 times with customer service and all they're good for is hanging up the phone when they don't know what to say. SORT IT OUT!

  • guapmamiii 💸 (@guapmamiii) reported

    @Mikey283E @Hyperoptic Omfg what ******** 😭

  • JamesJBarber James Barber (@JamesJBarber) reported

    Day 2. Power outage still not fixed @Hyperoptic. Can’t work from home anymore, can’t watch my favourite TV shows on my Apple TV. Seriously thinking of cancelling my subscription. Customer service has been so poor! Think twice before you sign up to #hyperoptic #outage #wifi

  • ConorJLawson Conor James Lawson (@ConorJLawson) reported

    @Hyperoptic my internet’s cut out 5 times this morning whilst I’m trying to work

  • miss_megen_e Megen-Ellen (@miss_megen_e) reported

    @Hyperoptic Our internet has been down for almost every minute of Christmas day! What is going on??

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • aafaak Chetan Upadhyay (@aafaak) reported

    Check out my speedtest pathetic results! **96.5Mbps down** and 502.1 Mbps up for 500Mbps plan, Complaint raised (1993623) on 8th Dec and still waiting for resolution. Now I don't think this year it will be handled. :( @HyperopticCS @Hyperoptic

  • TCaredda Tommy Caredda (@TCaredda) reported

    Don’t you dare start messing with my service on my first day of holiday, @Hyperoptic! Why does my Wi-Fi keep dropping?