Hyperoptic Outage Report in Paignton, Borough of Torbay, England

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HyperopticCS (@HyperopticCS) reported 6 minutes ago

  @rwigleysmith @Hyperoptic Becky, we are so sorry that this happened, and we cannot imagine how frustrating this must have been for all the customers affected. There is a wider issue in this area, sadly, and we're doing all we can to resolve this ASAP. Thanks for your patience in the meantime.

• 
  shreerao (@shreekpkun) reported 6 minutes ago

  @HyperopticCS @Hyperoptic ) Internet connection has been down since around 4:30 yesterday afternoon. Any idea when it’s coming back on? Location: NW9

• 
  Ryan Murton (@ryan_murton) reported 7 minutes ago

  @olinewton Had Virgin Media for past 4 years in old place, the worst provider/internet I've ever had. Had Hyperoptic for 6 months in new place and it's absolutely flawless & cheaper. It's incredible!

• 
  Hercule Nuay (@herculeyuan) reported 7 minutes ago

  @Hyperoptic @ChooseUK We need the problem to be fixed ASAP! Can't work due to unstable Internet. It just interrupts many important event!

• 
  Alex (@AlexRM) reported 8 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  FootyTrader (@TheTradingGree1) reported 12 minutes ago

  @fcannatelli97 @Hyperoptic @HyperopticCS Ive been suffering commection drops with HyperOptic for about 6-7 months. Lack of urgency in wanting to fix it has me at the end of my wits! Good luck Francesca

• 
  janejane (@janejan28896854) reported 18 minutes ago

  @HyperopticCS @Hyperoptic Worst experience ever. My internet has lost connection for 3 days. No one picks up the phone call. No reply to the email although it says it will reply in one business day. Even the live chat was turned down from yesterday. How ridiculous it is! !

• 
  Aaron Alcock (@23AaronJoshuaa) reported 22 minutes ago

  @HyperopticCS Kindly note that I’ve had to make this social media account because your official channel isn’t working. Live chat is down. Phone calls cut off. Hyperoptic seem to be quick enough to use this channel when they are boasting of how marvellous they are…

• 
  RG90 (@RamGam90) reported 22 minutes ago

  @HyperopticCS @jjwere1 @Hyperoptic “ If we’re unable to get you back online within 2 working days of the outage being reported to us, we’ll give you £8.06 bill credit for each following day you’re without service for any outages” What a joke! I need WiFi to earn my wage now, not in 48 hrs!

• 
  RG90 (@RamGam90) reported 24 minutes ago

  @hyperoptic almost 24 hrs without internet connection and customer support not giving any ETAs. Worst provider in the UK.