Hyperoptic outages and service status in Paignton, England

Problems in the last 24 hours in Paignton, England

Hyperoptic signals over the past 24 hours, with local activity from Paignton, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo (@iPazooki) reported 33 seconds ago

  Think twice before signing with @Hyperoptic . Unresponsive customer support and zero respect for clients. When moving home, they charge full termination fees even if THEY can’t provide service at your new address. Terrible experience. Stay away! 🚫 #Broadband #Hyperoptic

• 
  David Tan (@realDavidTan) reported 2 minutes ago

  Hyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?

• 
  Amit Kumar Jha (@iaktech) reported 15 minutes ago

  Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

• 
  evilhomer (@EVILH0MER) reported 16 minutes ago

  @Hyperoptic Sorry, just spoke to Davis and he was useless. Still not resolved my problem and will not send an engineer out to diagnose a reoccurring problem. 0/10 Ps folk. Do not, I mean never use Hyperoptic because if you have problems they don't care. Currently looking for a new supplier

• 
  andygarrick1269 (@andygarrick1269) reported 18 minutes ago

  @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

• 
  Jonathan Sacerdoti (@jonsac) reported 22 minutes ago

  After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 22 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Sapna Chadha (@satnav08) reported 23 minutes ago

  @MoMayet3 @electrodrummer @Hyperoptic I’ve had to hang up as having calls but still in chat and 1.5hrs 😳. Crazy as just need to be online and back from holiday 🫣

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 25 minutes ago

  @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

• 
  🏳️‍🌈 Barrie (@jammach) reported 26 minutes ago

  @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.