Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Paignton, Borough of Torbay, England 01/31/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ccynica Ccynical (@Ccynica) reported

    @SettaSoeyono @HyperopticCS @Hyperoptic Yes very slow customer service, their service is sooooooooo bad and slow.

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic

  • ParasharApurv Apurv Parashar (@ParasharApurv) reported

    Hi , my connection (St. John’s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS

  • fidilydidilydee Georgia Miles (@fidilydidilydee) reported

    @Hyperoptic down at SW11?

  • FabulousFarzana Farzana Ali (@FabulousFarzana) reported

    @Hyperoptic no internet connection since this morning. What’s going on? Notice I also didn’t get a reminder to say my contract was ending but you whacked on a higher charge with no problem.

  • CindySughrue Dr Cindy Sughrue (@CindySughrue) reported

    Worst customer service experience ever from @Hyperoptic - and that's just trying to get it installed. And I thought BT was bad. Should I pull the plug now? @HyperopticCEO

  • pharmthorrun Pharmacist/Lawyer Thorrun MRPharmS (@pharmthorrun) reported

    Dear @Hyperoptic you keep saying you will come and fix my internet but you haven’t yet and people (yes multiple!) send me horrible messages if I don’t reply in a certain time period (I don’t know what that period is.) So please can you hurry up 🙏🏽

  • AmericaMapillai America Mappilai (@AmericaMapillai) reported

    Hello @Hyperoptic why do I need to pay more as a existing customer to renew? I missed the deadline and reached out and got charged more than what you offer new customer. Is this fair #hyperoptic @HyperopticCS

  • KamilSidor1 87.kamil (@KamilSidor1) reported

    @Hyperoptic Fix my internet already why tf is it taking so long, I got **** to do

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic Called by hyperoptic on Thursday. Told the network is ready in my building. I queried that and ask for confirmation. Hyperoptic employee said it’s definitely live. I explained I’ve been waiting for two weeks to get broadband installed and it’s due to be installed by Openreach…