Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Paignton, Borough of Torbay, England 01/15/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @CindySughrue @Trustpilot @Hyperoptic Heya Cindy! While this is an unfortunate set of events leading to undesired experiences with some of the customers, it is certainly not a representation of the majority of our customer's experiences as the other 5 star reviews show. Our DMs are opened!

  • SettaSoeyono Manoreh Soeyono (@SettaSoeyono) reported

    @Hyperoptic I’ve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    Do not repeat do not use @Hyperoptic @HyperopticCS one weeks outage no updates useless customer services who knows very little about anything when pushed. Worse than BT and that's says something... Appalling

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic Your customer service is disgusting, taking 10 years to reply I have no internet because of your slow incompetent service @HyperopticCS

  • jfsignorelli jfs (@jfsignorelli) reported

    @Ofcom @Hyperoptic hyperoptic literallly hasn’t worked in 2 full days. No one does ****. No one helps.

  • josephwarnett Joe Warnett (@josephwarnett) reported

    @Hyperoptic Me I can tell you how good it is 🤡🤡🤡 One of the engineers will contact you today during the day so you can agree with them when you're available, and will arrive to repair the issue and activate your service. I got no call and when I call them they tell me this is not true

  • TheLemonMan9 The Lemon Man (@TheLemonMan9) reported

    @Hyperoptic dog **** utter dog ****

  • replytomorons BarkingMonkey (@replytomorons) reported

    @Hyperoptic should be using Aleksa N as a consultant to teach their training staff how customer service should be done. It shouldn't have taken me so long to get through to someone like him.

  • replytomorons BarkingMonkey (@replytomorons) reported

    After 3 frustrating days dealing with @Hyperoptic customer services, I finally got to talk to the amazing Aleksa N in Serbia. Not only was he able to fully explain the situation, he was clearly being honest, which was appreciated above all else 1/

  • Ccynica Ccynical (@Ccynica) reported

    @jvantill @Hyperoptic Don't bother their customer service is the worst ever