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Hyperoptic

Hyperoptic outages and service status in Paignton, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Paignton, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kevbur123
    Kevin Burke (@kevbur123) reported

    @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

  • OlaminiranA
    Niman (@OlaminiranA) reported

    @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

  • Hesketh_GD
    Graham Hesketh (@Hesketh_GD) reported

    @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

  • Liverpool1207
    Liverpool1207 (@Liverpool1207) reported

    Another company that appears to have no concept of customer care. @Hyperoptic

  • joyjack
    J Jack (@joyjack) reported

    @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

  • TweetsAht
    Tweets AHT (@TweetsAht) reported

    @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

  • jamsmcp
    justin (@jamsmcp) reported

    @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤