Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Paignton, Borough of Torbay, England 01/28/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus I've only been able to use Virgin since we moved in here in 2012 I'm out of contract with Virgin and they're currently asking £46 a month for Broadband Hyperoptic is faster and cheaper and i hope the service is better than the outages with Virgin Virgin pissed me off!!

  • JosephCoward joseph coward (@JosephCoward) reported

    @Hyperoptic hello, WiFi not working at London E15 2GD, are you able to look into a possible cause and what we can do? Thanks

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus Hyperoptic they've just installed their service in the block. 3 months Free then £35 a month 24 month contract I'm led to believe by customers of theirs that they're OK

  • ozkanbugra Bugra Ozkan (@ozkanbugra) reported

    @HyperopticCS I can't reach you by phone since yesterday, and no reply to my DMs either. @Hyperoptic is the worst internet service provider unfortunately, I regret that I changed my broadband.

  • LordShaxxy 𝙻𝚘𝚛𝚍 𝚂𝚑𝚊𝚡𝚡𝚢 𝙸𝙸𝙸 💀 (@LordShaxxy) reported

    @HyperopticCS @IAmAGiantMonkey He never told us there was any issues. Turns out I caught him driving back later on he didn’t knock on I chased him down to be told he’ll need to come back the next day. Maybe? I have no time slot and this is nothing official from Hyperoptic. Who am I letting in my house?!?!

  • susanalsafizzle Susan Al-Safadi (@susanalsafizzle) reported

    @Hyperoptic our broadband went down over 48 hours ago. Your customer service has been of no help. Really enjoyed leaving Virgin Media for you but it seems your service is the same.

  • Oluwxfemi Ragnar Lothbrok (@Oluwxfemi) reported

    @Hyperoptic why’s my internet down please??

  • swagatsourav Swagat Sourav (@swagatsourav) reported

    @virginmedia It’s not about being unhappy , it’s the manner in which the whole issue is being dealt past a week now. Looks like VM is more interested in closing tickets rather than putting permanent fixes. Can’t wait for provider’s like @Hyperoptic & @CommunityFibre in the area

  • maatram_thedi ரெண்டும் கெட்டான் (@maatram_thedi) reported

    @Hyperoptic Hi I was informed about two hours maintenance today but internet is not back even almost 4 hours. Customer care noone picks the call :-(

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    @Hyperoptic @HyperopticCS as an existing customer, can I, like last year, take out this offer??