Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Paignton, Borough of Torbay, England 03/25/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HlthCarePro Kunle Daniel Osinaike (@HlthCarePro) reported

    @Hyperoptic I would label your customer service as useless but that seems an insult to useless people. 3 hours of holding and being hung up on

  • ShukranAli16 Shukran Ali (@ShukranAli16) reported

    @Hyperoptic Been waiting for ages no one is resolving my issue

  • DrEllisCrawford Ellis Crawford (@DrEllisCrawford) reported

    @Hyperoptic ❎ Ensuring that water supplies to homes where new street cabling is being installed isn't damaged. You've received my formal complaint by email and you've got a contact number for me there. The work being undertaken is disruptive enough without damaging our plumbing!

  • HayerCRM Premjit Singh (@HayerCRM) reported

    @Hyperoptic when I ordered broadband, I was promised that service will be activated in few minutes but after 3 days and long calls I’m yet to get a clear answer. I need know what is happening so that I can switch if I need to. It is important for my work. #poorcustomerservice

  • _laura_o_0 l (@_laura_o_0) reported

    @Hyperoptic can you explain why your customer service on a Friday and weekend is so diabolical? Waiting 40 minutes on webchat to speak to someone and still on hold on the phone waiting to speak to someone for nearly an hour now. Absolute joke!

  • JitanEDM JitanEDM (@JitanEDM) reported

    So after raising a formal complaint with @Hyperoptic i’m told to wait 10 “work” days for the complaint to be “investigated” ITS BEEN 10 ACTUAL DAYS AND I HAVE NO ******* INTERNET, ABSOLUTE JOKE. I am telling everyone I know never go with hyperoptic should have gone @virginmedia

  • lbrgamer_twitch LBRGamer (@lbrgamer_twitch) reported

    @Beesley1Carlie @Hyperoptic @HyperopticCS Whoever initially installed it, the wiring wasn’t allowing the light through the fibre so engineers came to fix it but said I should be able to ask for activation now it was sorted but still nothing…

  • christina09ath Christina (@christina09ath) reported

    @Hyperoptic if you rely on word of mouth, how come your 1st customer of a 4 block development has had no internet for a week after installation still? No updates unless I call and I’m always told it’s being worked on. Thanks for a week of stress 👍

  • isupposeitscool Danny D (@isupposeitscool) reported

    Day 54 since my @hyperoptic instillation and my service has still not been activated. Compensation period has finally ended and yet no wifi and no one able to give me a switch on date @HyperopticCS

  • thisleejones Lee Jones (@thisleejones) reported

    @HyperopticCS @Hyperoptic I’ve been trying to raise a complaint since end of August. Your support system appears broken entirely. Please could you assist?