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Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamWhittles
    Adam Whittles 🇬🇧 🇪🇬 (@AdamWhittles) reported

    @iamrofe @MontseCano I guess I'm lucky because it's never taken me weeks to get Internet installed. Possibly depends on the infrastructure in the building (I've only lived in apartment blocks) and the company you use. Currently with Hyperoptic and they've been fantastic, wouldn't switch from them.

  • DJGaryBaldy
    DJGaryBaldy (@DJGaryBaldy) reported

    2 adverts in a row on catch-up TV One for @HyperopticCS and the next one was for @virginmedia Hyperoptic saying No price rises mid contract Virgin say There may be price rises while under contract Why would anyone go with Virgin Media their customer service is Awful

  • james__newton
    James (@james__newton) reported

    @Hyperoptic What’s the usual waiting time between you installing your infrastructure on a telegraph pole and the service being available to order? There are cables looped up and taped to the pole by my house which were added in December but no update since then. Thanks

  • _JoshuaCooper_
    Joshua Cooper (@_JoshuaCooper_) reported

    @EE I quite agree with the CEO @Hyperoptic re mid-contract price hikes - “Price increases should be linked to increased value, not just forced upon people who rely on your service and can’t leave without paying a penalty." I know you'll say it's in the contract - but is it fair?

  • whatneildid
    Neil Thornton (@whatneildid) reported

    Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?

  • darkfox127guild
    The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Noboy sign-up with this useless company. Internet outages since before Christmas that continue for several days. Unreliable service and terrible escalations or lack there of via complaints and first-line support.

  • TroublDeep
    dee (@TroublDeep) reported

    @HyperopticCS Can u plz prvide service in SW31?No othr providrs for 100+MB, forcd 2 use @virginmedia Traumatising exprience prvsly in a diffrnt area, going thru it again. Spken 2 landlord n managemnt company, waiting for response :(( #virginmedia #superfastbroadband #hyperoptic

  • janeadley
    jane adley (@janeadley) reported

    @Hyperoptic what are your people doing banging and making noise at night outside my house. Tonight is the 4th time I have been kept away in last 2 months! We don’t even have your cable down our street!!

  • Carolin53729803
    Caroline Clarke (@Carolin53729803) reported

    @premnsikka Hyperoptic broadband are good. I've been with them for two years and their prices have never gone up. However, they do not offer a TV service.

  • mynnoj
    P.G. Chodehouse (@mynnoj) reported

    @hwallop @GNetworkComms I get the impression from looking at tweets and talking to some of our clients that GNetwork is unreliable and support poor. Do you regret taking the service out? They dug our street up (Highbury) in July but haven't installed yet, Hyperoptic will be here in a few weeks.