Hyperoptic Outage Report in Paignton, Borough of Torbay, England

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dj muel (@djmuel_) reported 6 minutes ago

  @JimSterling @virginmedia Honestly virgin media sucked so much for me one of the most stressful companies i ever had to deal with as a content creator. Check to see if hyperoptic are in your area had them for 5years and never looked back!

• 
  Murad Ahmed (@MuradAh06758081) reported 8 minutes ago

  @Hyperoptic just got off the phone with Natasha at Hyperoptic customer service. She cut off the line after she found out all the problems I'm having with the my activation. Too early for problems on a Monday morning I guess.

• 
  Graeme (@graemebrown86) reported 8 minutes ago

  @Hyperoptic Shame that half the time you don't offer the service you advertise. I'd pay a few quid for quality

• 
  satya prakash (@prakashsatya8) reported 10 minutes ago

  An amazing company @Hyperoptic has not been able to activate internet services even in one month. So many emails and calls but no luck. What a wonderful service.

• 
  Greg Power (@gregpower) reported 11 minutes ago

  @The_Stockboy @Hyperoptic Is it like this a lot? Just moved to Greenwich, my phone signal is so poor for tethering and this is the first outage I've had since being with them

• 
  Charles Mishal (@CharlesMishal) reported 13 minutes ago

  @Hyperoptic @HyperopticCS I’m been with hyperopia from May 2021 , on 27th of April 2022 I moved from 1st floor to the 2nd floor flat of the same building. I did call hyperoptic customer care and inform them,they did send an engineer home to install new connection.

• 
  Matthew C. Huntley (@mchuntley) reported 14 minutes ago

  @MikScarlet @flowergirl_lon @Hyperoptic Now that is how it is done! I am an IT worker, and my carrier provides great bandwidth, but they suck at customer service and notifications

• 
  Yusuf Seedat (@yssdt) reported 17 minutes ago

  @EE Just spoke to one your agents who advised that he couldn’t provide the signing up email because of the legwork. Thank GOD I’m not with EE. Poor bloke is being recharged 32 pounds for what hyperoptic is providing at twice the speed for £20. The worst thing is customer service

• 
  Bishnu B. Das (@bishnu_1989) reported 17 minutes ago

  @Hyperoptic I have placed the order but however my router is not yet delivered to me! I have called multiple times to customer care and they say Royal Mail looks after that. Also they are unable to provide a tracking id for that. Please help! Bad experience

• 
  ON🚀 (@heyoncar) reported 20 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet