Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Paignton, Borough of Torbay, England 03/06/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HlthCarePro Kunle Daniel Osinaike (@HlthCarePro) reported

    @Hyperoptic I would label your customer service as useless but that seems an insult to useless people. 3 hours of holding and being hung up on

  • lbrgamer_twitch LBRGamer (@lbrgamer_twitch) reported

    @Beesley1Carlie @Hyperoptic @HyperopticCS Whoever initially installed it, the wiring wasn’t allowing the light through the fibre so engineers came to fix it but said I should be able to ask for activation now it was sorted but still nothing…

  • aferoz007 Asad Feroz (@aferoz007) reported

    Still getting messages from @Hyperoptic @HyperopticCS @HyperopticBuild about the issue and their struggle to find an Engineer to fix it. So sad after all this still getting messages but no real work done by them. So disappointed with the service getting by Hyperoptics SAD

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic we are experiencing intermittent slow internet or lost of connection int eh entire building (200 flats) for the past weeks. We had your service for three year with never an issue. Clearly something is wrong. Any report of issues in CR0 area?

  • dicearunks Arun (@dicearunks) reported

    @Hyperoptic ,such a terrible service ,its been 8days that no internet at my home I have been told it will take only 5mns to transfer existing hyperoptic connection to mine on 15- Sep no connection yet! I made 12 calls to your support but no help !

  • dennisrunz Dennis Runz (@dennisrunz) reported

    @HyperopticCS I’ve contacted customer service multiple times but Hyperoptic refuse to provide any useful information whatsoever. No transparency. Things that get “escalated” just hit a dead end with no response.

  • aferoz007 Asad Feroz (@aferoz007) reported

    @IslingtonBC @CommunityFibre @Hyperoptic Please don’t they’re rubbish no services at all internet never worked or May be you have to live without internet for weeks or months cause they never reply to customer queries properly

  • DrEllisCrawford Ellis Crawford (@DrEllisCrawford) reported

    @Hyperoptic I wouldn't expect a company for broadband to undertake work, damage our water supply and plumbing, and then not inform us!

  • captainwonkish Wonkish (@captainwonkish) reported

    @HyperopticCS @Xbox (Yes it's just the Xbox that has slow downloads, no this isn't a new issue, and "directly" means Hyperoptic Ethernet port -> Xbox, no router involved)

  • thisleejones Lee Jones (@thisleejones) reported

    @HyperopticCS @Hyperoptic I’ve been trying to raise a complaint since end of August. Your support system appears broken entirely. Please could you assist?