Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Paignton, Borough of Torbay, England 01/22/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • slightly76 SlightlyAskew (@slightly76) reported

    @robokarla @PyrionFlax @Hyperoptic Just kept complaining and getting engineers out. The engineers seem much more invested in solving the problems than the people on the phone so, so I think the key thing is to get an engineer stood in front of you

  • DrThunderdome "Doctor" Thunderdome (@DrThunderdome) reported

    @PyrionFlax @Hyperoptic And I'm guessing you also have to keep paying the same rates for the service you're supposed to be getting?

  • Roya1dor royaldor (@Roya1dor) reported

    @Hyperoptic can you at the very least activate my service after 8 days of installation? please?

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported

    @Hyperoptic You're the best. Shame you aren't everywhere though. I miss you after moving out of the apartment in which I had you 150 mbps up/down <3

  • ironside Ironside (@ironside) reported

    @HyperopticCS You don’t have my patience any longer. #hyperoptic #outage #review. Given what you’ve written above, the process taken to resolve this has been incompetent at best.

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    I made a huge mistake to subscribe and cancelled virgin media broadband Eversince I signed a contract and asked them to activate they have never activated the services, I can’t access the internet at all. @Hyperoptic @HyperopticCS they don’t care.Its been 12 days and no Internet

  • demuDann Dann Parry (@demuDann) reported

    Absolutely fuming. First @Hyperoptic doesn't cancel my account after I switch to @CommunityFibre, and now they're asking for £180 just so I can cancel a service I haven't used in months after I was reassured by CF there would be no charge. to do this in a cost of living crisis..

  • tomcoady Tom Coady (@tomcoady) reported

    @Hyperoptic why are you ignoring my support requests by email and using your contact form?

  • jaemsnrg James (@jaemsnrg) reported

    @Hyperoptic Guys, we've been waiting on an installation for 3 months now; engineer never pitched today. What is going on here?

  • yeptch Yeptch (@yeptch) reported

    @Hyperoptic @HyperopticCS have had 500mb down speed since “upgrading” to 1gb over 5 weeks ago. Why do I have to keep chasing you guys when I get told I’d be provided w/ an update. Absolute sh*tshow. And still no compensation when my device went down for 4 days after “upgrading”.