Hyperoptic outages and service status in Paignton, England

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan 🤠 (@Slimothy_James) reported 4 minutes ago

  Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

• 
  Copious cups of tea (@Iron_B__) reported 7 minutes ago

  Received the most disgusting “service” from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.

• 
  Kurt Robson (@KurtRobsonn) reported 10 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  Liverpool1207 (@Liverpool1207) reported 10 minutes ago

  @Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?

• 
  Cordelliassmile (@Cordeliassmile) reported 12 minutes ago

  @Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?

• 
  M. (@mariucha77) reported 13 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic Not ours. Only a few more days and we are changing providers. Worst experience possible. 3 weeks with no internet 😡

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 14 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 15 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!

• 
  Carolina (@caro_SpecialOne) reported 15 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  farah (@Farah54894793) reported 16 minutes ago

  @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them