Hyperoptic outages and service status in Paignton, England

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sonia Marsh (@SoniaMarsh49390) reported 5 minutes ago

  @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?

• 
  Tom Pilla (@tpilla) reported 7 minutes ago

  @CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.

• 
  Kurt Robson (@KurtRobsonn) reported 9 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  Marcelo Hidalgo (@mhmnat1) reported 12 minutes ago

  @Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 14 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  Fraser (@JaroslawJachNo1) reported 20 minutes ago

  @Hyperoptic down again in the Romford area. But I look forward to them not keeping me updated in what is going on, or a HyperOptic agent replying asking me to check my area when I can just look at my router. Just before the weekend, just like last time. How ironic.

• 
  Marcelo Hidalgo (@mhmnat1) reported 21 minutes ago

  @Hyperoptic What kind of service is this! Again no internet connection 😡😡😡 @Hyperoptic

• 
  Edwin Bradford (@edwinbradford) reported 21 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  Rafael Lino (@maidaomd) reported 28 minutes ago

  @Hyperoptic How is it possible that I live literally 1 mile away from ur headquarters and my Internet needs to have an outage everyday! Shocking services! It's been 7 days since ur service in white city area is down!

• 
  Marisa Peek (@TheOneMarisa) reported 30 minutes ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert