Hyperoptic Outage Report in Paignton, Borough of Torbay, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Shukran Ali (@ShukranAli16) reported 24 seconds ago

  @Hyperoptic Been waiting for ages no one is resolving my issue

• Premjit Singh (@HayerCRM) reported 52 seconds ago

  @Hyperoptic when I ordered broadband, I was promised that service will be activated in few minutes but after 3 days and long calls I’m yet to get a clear answer. I need know what is happening so that I can switch if I need to. It is important for my work. #poorcustomerservice

• Sean Magennis (@aonghusa87) reported 54 seconds ago

  Why is @virginmedia so **** tho? @Hyperoptic on the same NTL infrastructure is wildly better for less money and they actually give you an upload speed!

• Kaja Gjessing-Baker (@baker_kaja) reported a minute ago

  @Hyperoptic You are officially the worst provider with the worst sales team. As a potential new customer, I am unable to get help with getting your services installed. Your support team don't respond to emails. It's as though you don't want or need new customers. Unbelievable!

• Kunle Daniel Osinaike (@HlthCarePro) reported 2 minutes ago

  @Hyperoptic I would label your customer service as useless but that seems an insult to useless people. 3 hours of holding and being hung up on

• LBRGamer (@lbrgamer_twitch) reported 5 minutes ago

  @Beesley1Carlie @Hyperoptic @HyperopticCS Whoever initially installed it, the wiring wasn’t allowing the light through the fibre so engineers came to fix it but said I should be able to ask for activation now it was sorted but still nothing…

• LBRGamer (@lbrgamer_twitch) reported 6 minutes ago

  @Beesley1Carlie @Hyperoptic @HyperopticCS Never been a thing communicated to me, every contact I’ve had was to message them after the install, all the engineers who have visited said the same thing

• Dennis Runz (@dennisrunz) reported 8 minutes ago

  @HyperopticCS I’ve contacted customer service multiple times but Hyperoptic refuse to provide any useful information whatsoever. No transparency. Things that get “escalated” just hit a dead end with no response.

• Jeh Agarwal (@jehagarwal) reported 8 minutes ago

  Gave up on call, no one picked up even after spending 30mins holding the line. No response to tweet and DM yet. Internet still not working. #HyperopticNotWorking @HyperopticCS @Hyperoptic

• Danny D (@isupposeitscool) reported 11 minutes ago

  Day 54 since my @hyperoptic instillation and my service has still not been activated. Compensation period has finally ended and yet no wifi and no one able to give me a switch on date @HyperopticCS