Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Paignton, Borough of Torbay, England 12/11/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleCoelho_ Danielle (@DanielleCoelho_) reported

    @Hyperoptic need to book my installation but online portal doesn’t give me the option and I’ve been on hold on a call with you for over 16 min at the moment. As a new customer this doesn’t inspire confidence- maybe I should cancel before we start

  • dhuelsermann Dirk Huelsermann (@dhuelsermann) reported

    @Hyperoptic again internet down. Second time in two weeks. When will you get your stuff right ? #Battersea

  • VR2AR Steve Dann (@VR2AR) reported

    @Hyperoptic internet down in East London for over 8 hours. This level of non-service is unacceptable.#FAIL

  • MichaelBridge_ Michael Bridge (@MichaelBridge_) reported

    @Hyperoptic Been told ONE WEEK to sort a line issue with my flat building & box. Plenty affected. A week is too long.

  • kel_mackinnon Kelly-Ann MacKinnon (@kel_mackinnon) reported

    @Mewzahh @HyperopticCS @Hyperoptic Wonder where you are, we are day 6 with zero internet what so ever!! No resolution in sight!!

  • ToytownBandit Simon Blake (@ToytownBandit) reported

    @HyperopticCS @DJAwesomeWells @Hyperoptic Temple Meads old market area is still down

  • Ms_Cherry_B 🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @DedrichWilliams @Hyperoptic Sorry to hear that! If that work day caused you to feel the rage I was feeling when I tweeted that, it’s ALL bad

  • Muntazi10527790 Muntazir Mahdi (@Muntazi10527790) reported

    @Hyperoptic struggling to get any meaningful response regarding an engineer visit: no body knows the process and the comms are lost. The urgent escalation request has taken 4-5 days. No response. please help with the installation of Hyper-optic modem?

  • maxmednikov Max Mednikov (@maxmednikov) reported

    @HyperopticCS @Hyperoptic Have some weird feelings about customer service. Activation is stuck, no replies from support for a week. How long more I should wait?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @DJAwesomeWells @Hyperoptic Hi DJ, sorry for the belated response. :/ Do you still have connection problems in your area of Bristol? If you do please let us know what area to check.