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Hyperoptic

Hyperoptic Outage Report in Paignton, Borough of Torbay, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NotoriouslyJay
    JᗩY 🌵 (@NotoriouslyJay) reported

    @as1z_ I binned off Sky a few years ago. I’ve been with Hyperoptic for a few years now, relatively cheap and never had any issues x

  • skiingscot
    Skiing Scot (@skiingscot) reported

    @geordiegixxer BT, hyperoptic gig services are all gig up and down. 50 feels a bit crap for a 1000 down in this day and age.

  • JamesPBattle
    James Battle (@JamesPBattle) reported

    @Hyperoptic - The UKs worst service. Don't subscribe unless you can afford to wait a month for installation as their engineers cancel last minute and customer service offers nothing other than waiting another week.

  • GamerAdamMixer
    gameradam (@GamerAdamMixer) reported

    @Hyperoptic your team needs to get on the same page getting told one thing and then getting told another so disappointed right now with you spoke very highly sadly starting to go down fast

  • Taj_Ali1
    Taj Ali (@Taj_Ali1) reported

    Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.

  • concertina226
    Mary-Ann Russon (@concertina226) reported

    @HMLilibet @Hyperoptic Same, #Hyperoptic internet for our building is still down 7 hours later. We’ve been told the engineer doesn’t have the key to the cabinet needed :/ *sigh* #StormEunice #outage

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @AaaaOutr @Hyperoptic There's an outage in this area, unfortunately. We're doing all we can to get you back online, and we're really sorry for any inconvenience caused by this outage. We hope it will be resolved soon, thanks for your patience in the meantime.

  • lilitu93
    Renée Rosen-Wakeford (@lilitu93) reported

    @Hyperoptic Tried to register interest, but I kept getting an error. Finally figured out it's because I have a double-barrelled name and the form wouldn't accept "-" in a name. Thought you should know in case others have this trouble.

  • CaitlynxMarie_
    caitlyn🥀 (@CaitlynxMarie_) reported

    @Hyperoptic is the worst service I have ever received. I was told my first bill when I changed would be £35 but was charged £58, I was told to just cancel the direct debit and phone up and manually pay £35, but the direct debit was taken out of my account-

  • truthtellerGB
    CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic any issue in CR0 area (CROYDON) since yesterday afternoon internet connection drops for few mins and comes back. Happened a few times a day. Never had issues in the last 2 years. Very odd.