Hyperoptic

Hyperoptic Outage Report in Oxford, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Oxford, England 12/07/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • chlvrstwrs @chlvrstwrs (@chlvrstwrs) reported

    @oliviasolon @alexhern Happy to second the Hyperoptic recommendation, I’ve been with them 4 years now, no issues. nb I shifted down to 150mb, you can pay for 1gb but you’ll be at the mercy of your hardware trying to get anywhere near that in the real world

  • kathrynal Kathryn Allan (@kathrynal) reported

    @Hyperoptic my broadband has been down since about 6pm last night. My service status comes up as red on my account. I work from home for the NHS and will be requiring a fully functioning WiFi in around an hour. I emailed your service team last night but have had no response.

  • IHeartNY85 Cat (@IHeartNY85) reported

    @HyperopticCS @Hyperoptic mine and my neighbour’s internet has gone down in E3 - when is it going to be restored?

  • scuj1 John Scullion (@scuj1) reported

    @UbuntuBhoy @Hyperoptic Just trying to get them. Been signed up for years and never heard anything. They only seem to install in areas once there's enough folk signed up and even then they (from what I've read) keep pushing back install dates.

  • lil_miss_james Jamie (@lil_miss_james) reported

    @Hyperoptic @HyperopticCS Your website says doesn't service my new apt, I call up and someone confirms my address is covered. I explain website states differently, he suggests it's user error (2 times). I reiterate it's not. He tries my address and it works, I reiterate for me...

  • lauzaki lauzaki (@lauzaki) reported

    @Hyperoptic It's down at the moment, help line not answering, no update on twitter

  • TillMichael Michael Till (@TillMichael) reported

    @Hyperoptic Turns out your pretty **** my broadband has now been down over 12hrs now in G20 area 😡

  • abu_el_nof Abu El Nof (@abu_el_nof) reported

    @Hyperoptic when will the service be restored? I need to stream the match?

  • Ricker666 Richard 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ricker666) reported

    @UbuntuBhoy @Hyperoptic Mad how good smaller companies are. Waiting for a local rollout from a Hull-based supplier. Can have 900 down for the same price as I pay BT for, well, a lot less

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @NcRayza Hello, Rayza. Please don't click on it, just close it down. We're not sure how can you turn it off completely since this is not something Hyperoptic organises. Also, check if your antivirus software is up to date and change any passwords that you think are at risk.