Hyperoptic Outage Report in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (71%)
• Wi-fi (15%)
• Total Blackout (11%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielle (@F1Danii) reported 24 seconds ago

  @blackamnesias @HyperopticCS I hope it is resolved soon, but wouldn't hold your breath. They are also terrible at providing ETA, had 2 stints of downtime this month. First was 11 days and now on day 4. Hyperoptic have no idea when this will be fixed but assure me it is in hand...

• 
  Praveen Paranjothi (@praveenjothi_) reported 1 minute ago

  dear @Hyperoptic @HyperopticCS do you see a time when the service will work? It's either not working at all, or getting a 2-4MB upload speed, which is becoming a regular thing.

• 
  GafGaf (@ninjahippouk) reported 1 minute ago

  @Dingdong429 @Hyperoptic You still have probs? We are connected to south Glasgow but are 8miles away. We have nothing either. Don’t use a hyperoptic router so they won’t help. My google mesh says it has internet but nothing on the house is working.

• 
  Andrew Brooks (@taxbod) reported 7 minutes ago

  Use our handy indicator to check on your broadband service. Yep. It’s not working. No ****. Thanks, Hyperoptic.

• 
  Rubie Ozanne (@OzanneMRubie) reported 7 minutes ago

  @Hyperoptic signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue... seriously considering terminating my contract.

• 
  Martin Swanson (@Swandermann) reported 13 minutes ago

  @Hyperoptic Just wanted to share the appalling wi-fi service I’m experiencing as a home worker and the even worse Customer Service…11 days to respond. Thank you also for the reminder that I can terminate my contract with you.

• 
  Jaymie Thomas 🇺🇦 (@jaymiethomas) reported 14 minutes ago

  @philipbrown @virginmedia With an open choice, I’d go with @Hyperoptic but they seem mainly concentrated around apartment blocks and high-density areas. Biggest outage with VM over 5 years was maybe a couple of hours, and only a few times. Can’t fault the speed, just the online options for a/c mgmt.

• 
  Clint (F apologist) (@sarcsausageroll) reported 17 minutes ago

  If you’re looking for an ISP I cannot recommend @aaisp or @Hyperoptic enough. Only ISPs I’ve ever had where I almost never had any issues.

• 
  S. (@Dingdong429) reported 19 minutes ago

  @ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.

• 
  Vincent Fabri (@VincentAFabri) reported 22 minutes ago

  @Hyperoptic @HyperopticCS signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue and I am not being told how long this will take to fix... seriously considering terminating my contract. Worst broadband in the UK by far.