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Hyperoptic

Hyperoptic outages and service status in Nottingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Nottingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetsAht
    Tweets AHT (@TweetsAht) reported

    @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

  • DanJPScott
    Dan Scott (@DanJPScott) reported

    @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

  • AshwinLokare10
    Ashwin Lokare (@AshwinLokare10) reported

    Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

  • replicants
    David Nicholls (@replicants) reported

    @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @Hyperoptic position 158 in the telephone support queue!!! what a joke!

  • GregorMasterton
    Gregor_Masterton (@GregorMasterton) reported

    Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

  • stuarthazeldine
    Stuart Hazeldine (@stuarthazeldine) reported

    @Hyperoptic Comms re: today’s outage have been nothing short of abysmal. 1 text at midday then 9 hrs of silence. We had to scour Reddit to get info from 1 of your engineers. Do you have even have a comms team or did you cut them to save £££? Are they on holiday? SHOCKING.

  • faceforadio1
    faceforadio (@faceforadio1) reported

    @Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?

  • Flowerbomb212
    Flowerbomb212 (@Flowerbomb212) reported

    @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.