Hyperoptic outages and service status in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Xeu (@Xeu_uk) reported 4 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  Donato Capitella (@dcapitella) reported 4 minutes ago

  @Hyperoptic having another outage within 1 month ...

• 
  BelLa (@BellaFelize) reported 5 minutes ago

  @EKOcasts @Hyperoptic you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever… Still incredibly annoying and they should do better as a company.

• 
  Greg Thomson (@gregthomson31) reported 6 minutes ago

  another hot day means @Hyperoptic is down again

• 
  Daidai (@daisdaisbaby) reported 17 minutes ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

• 
  Neil (@NRManc) reported 17 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  Tom Pickering (@TomPickering) reported 17 minutes ago

  @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time 🫠 pretty sure it got me out on a warning list as unreliable due to internet for a while

• 
  Rob 🇺🇦 (@rsjhayes) reported 19 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

• 
  Niman (@OlaminiranA) reported 20 minutes ago

  @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.

• 
  thinkbroadband.com (@thinkbroadband) reported 20 minutes ago

  @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).