Hyperoptic outages and service status in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

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  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 34 seconds ago

  @Hyperoptic Complaint logged with OFCOM

• 
  thinkbroadband.com (@thinkbroadband) reported 37 seconds ago

  @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

• 
  karen morley (@karenmorley6) reported 40 seconds ago

  @Hyperoptic any chance of our internet service being restored nw2 ?

• 
  Janaka Abeywardhana (@janaka_a) reported 9 minutes ago

  @PalestinianBoii @Hyperoptic they should update network status to down. says all ok for our postcode

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 10 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 11 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Dr Fọláshadé Adéyẹmọ ✌🏾❤️ (@afollypeperempe) reported 16 minutes ago

  @Hyperoptic You guys are the most unprofessional, unseasoned and terrible internet company I have come across. I terminated my account as I was moving home and you guys still have the effontry to be billing me and asking me for payment. ARE YOU MAD?

• 
  SmileyGFace (@SmileyGFace1) reported 16 minutes ago

  @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

• 
  Lawrence Canning (@LawrenceCanning) reported 16 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Wayne (@MrWayneyB) reported 20 minutes ago

  Anyone having issues with Hyperoptic Internet?