Hyperoptic

Hyperoptic Outage Report in Nottingham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Nottingham, England 12/18/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kandinskyboy Diomidis Anadiotis (@kandinskyboy) reported

    @Hyperoptic @Hyperoptic Still no response from support or sales btw

  • haych13_ Haych (@haych13_) reported

    Seriously @Hyperoptic Three days in a row the Internet has gone off. This is ridiculous, I want some compensation or something, this cannot continue. How can service be THIS BAD?!

  • vishalv971 Vishal Vishwanathan (@vishalv971) reported

    @jelambhatt I’ve had hyperoptic for a while and can vouch for it But ngl phone network is **** everywhere

  • haych13_ Haych (@haych13_) reported

    Over 5 hours and still down, no ETA on a fix. Come on @Hyperoptic, do better.

  • mari9al Maria (@mari9al) reported

    @NicholasJTS @Hyperoptic They have really bad customer service! Plus be ready your internet will drop out often without any communication from them😡😡😡

  • 909harsh HARSH (@909harsh) reported

    @Hyperoptic I had a call with Stephen regarding the ongoing connectivity issues. Despite my having submitted sufficient evidence demonstrating repeated drop-offs to 1 Mbps?on a plan that promises 150 Mbps?he was unable or unwilling to acknowledge the problem. He appeared indifferent P1.

  • Maria59914 Marian (@Maria59914) reported

    @Steven_James1 @Hyperoptic Their expansion has led to serious customer service failures. The number of 1* reviews on TrustPilot for this month alone accompanied by exceptionally detailed reviews of the level of failure is a warning sign. As of today after less than 4 weeks I am facing the worst experience

  • ibhoola Ishani (@ibhoola) reported

    @Hyperoptic no service since yesterday afternoon, very unhelpful service. No idea how we can resume service-

  • 909harsh HARSH (@909harsh) reported

    @Hyperoptic for the impact this has had on my business and made no effort to offer a resolution. Instead, he casually stated that \"nothing can be done at this moment\" and even suggested I terminate the service if I?m dissatisfied? p2

  • Abu_Haneefa2 Abu Haneefa (@Abu_Haneefa2) reported

    @Hyperoptic what a joke, renewal went from £27pm to £67pm, then when I said I'm leaving they said £40, then to £30 and that was the best they can do. After saying again please cancel they offered £27. New customers get it for £18pm. After 7 years time to move to @CommunityFibre