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Hyperoptic

Hyperoptic outages and service status in Nottingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Nottingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

  • jamsmcp
    justin (@jamsmcp) reported

    @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

  • realDavidTan
    David Tan (@realDavidTan) reported

    Hyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported

    @Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!

  • TweetsAht
    Tweets AHT (@TweetsAht) reported

    @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

  • joyjack
    J Jack (@joyjack) reported

    @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.

  • Xeu_uk
    Xeu (@Xeu_uk) reported

    @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

  • donedgley1
    Don Edgley (@donedgley1) reported

    @lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

  • Rico234_mp3
    R234 (@Rico234_mp3) reported

    @Hyperoptic wtf is up with your ****** services ffs 😔🤕