Hyperoptic Outage Report in Nottingham, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (10%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Aaisha Dadral (@AaishaDadral) reported 3 minutes ago

  @Hyperoptic I’m a new customer and I’m already looking at cancelling our account - your service has been super poor. Service due to start 18/07 - engineer’s been out, we’ve spoken to activation team several times - the account is awaiting the system team to change serial numbers

• Diomidis Anadiotis (@kandinskyboy) reported 4 minutes ago

  @Hyperoptic @Hyperoptic Still no response from support or sales btw

• Muhammad Shahmeer Baloch (@ez_meerr) reported 13 minutes ago

  @Hyperoptic No internet in B16 8DB and it’s been more than 40 hours! Me and my wife work from home and been draining our data continuously and now we are out of it! Tried calling the support team and I was 14th in the queue. The moment I got to the 1st, the call ended. WTH!

• Mario Monforte (@MarioMonforte) reported 13 minutes ago

  @Hyperoptic You are a Ferrari without wheels. Hyperoptic fibre is nice, but since you changed the customer service to Serbia, all is horrible. I have a problem with you and I think I will throw the router to the bin, it looks like you don't want customers. Worst customer service ever.

• Sarah Clarke (@sarahkathryncl) reported 14 minutes ago

  @Hyperoptic Don't do it. Customer service times are a joke.

• Sameer Siddiqui #TaxTheRich (@SenatorSameer) reported 17 minutes ago

  Hyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.

• Mario Monforte (@MarioMonforte) reported 17 minutes ago

  @AlanPaedowitz @Hyperoptic I'm 40 minutes and they repeat me what I know, the customer service in Serbia they are not only to solve any problem, they complicate the complaints to the maximum.

• Sarah Clarke (@sarahkathryncl) reported 17 minutes ago

  @Hyperoptic Is the music and infuriating message intentional so customers put the phone down?

• LetmelookTV (@letmelooktv) reported 18 minutes ago

  Oh **** went to sleep with window open and now have a mouse invasion up @Hyperoptic bloody cables again!!! Cusersed ********* of a company!!!

• HARSH (@909harsh) reported 22 minutes ago

  @Hyperoptic for the impact this has had on my business and made no effort to offer a resolution. Instead, he casually stated that \"nothing can be done at this moment\" and even suggested I terminate the service if I?m dissatisfied? p2