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Hyperoptic

Hyperoptic Outage Report in Nottingham, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenSimo
    Kylo (Lau)Ren (@LaurenSimo) reported

    @HyperopticCS @Hyperoptic it’s been 4.5 hours since service was cut, can we please receive an update on the situation?

  • lauzaki
    lauzaki (@lauzaki) reported

    @ashic @HyperopticCS @Hyperoptic Got an email only 1h before they shut down the internet for 2 hours for ”planned" engineering work. Not sure I would call it awesome...

  • LaurenSimo
    Kylo (Lau)Ren (@LaurenSimo) reported

    @CandiceStarke @Hyperoptic Have you received any update in regards to this issue

  • RaheemC4
    Raheem (@RaheemC4) reported

    @Hyperoptic what are the requirments to get hyperoptic installed in my area, cuz ive registered like 20 times nd havent heard back about anythin. does the registration application mean nothin to hyperoptic or somethin?!?! wtf i applied in 2018

  • maracus27
    #IveJewishMates #But #ISRAEL #IS #A Racist #State (@maracus27) reported

    @kentaylor56 @Lord_Sugar I have first hand experience of atrocious service from 'working from home' people who only live a short distance from the office they should be in. That includes atrocious Labour run Hackney (voted Labour all my life) EDF Thames Water Virgin Media & Hyperoptic. Get back2work!

  • Fckmasks
    Ela (@Fckmasks) reported

    @Hyperoptic My internet is down again for the 4th time in a matter of weeks. This is the worst internet in Glasgow! Why is no one answering when I'm calling?

  • lauzaki
    lauzaki (@lauzaki) reported

    @Hyperoptic It's down at the moment, help line not answering, no update on twitter

  • Mirza18057668
    Mirza (@Mirza18057668) reported

    Not a great start by @Hyperoptic @HyperopticCS -internet not working since it was installed this morning. What a let down.

  • kathrynal
    Kathryn Allan (@kathrynal) reported

    @Hyperoptic my broadband has been down since about 6pm last night. My service status comes up as red on my account. I work from home for the NHS and will be requiring a fully functioning WiFi in around an hour. I emailed your service team last night but have had no response.

  • MooreMoDz
    Lewis Moore - MooreMoDz 🍥 (@MooreMoDz) reported

    Not only was @virginmedia acting slow, I was playing @SeaOfThieves with my friends and got disconnected because the WI-FI decided to kill itself. Happens all the time. It’s disgusting. Please @Hyperoptic, when you coming to Blackpool?