Hyperoptic Outage Report in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ambar Acharya (@ambaracharya123) reported 1 minute ago

  @Hyperoptic Team, I am a user and whenever there is an outage in my area (G312HB), you guys take ages to fix it. Last time when it went on Friday Morning, it got fixed on Monday Morning. Who the hell would take 3 days to fix an issue ??? Classic example of your POOR SERVICES !!!

• 
  aeris daddy (@thekuntz69) reported 3 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  wii_b (@wii_b) reported 4 minutes ago

  @HyperopticCS @hyperoptic the network has been down for 27 hours since yesterday afternoon. What happened to your service? no reply from email, no answer in phone. The so called “planned engineering work” was also 2 hours ago. When can you fix the issue ?

• 
  gosocialll (@gosocialll) reported 5 minutes ago

  @rentziass @HyperopticCS This service sucks like ****, I'll quit, rubbish hyperoptic

• 
  HyperopticCS (@HyperopticCS) reported 8 minutes ago

  @rwigleysmith @Hyperoptic Becky, we are so sorry that this happened, and we cannot imagine how frustrating this must have been for all the customers affected. There is a wider issue in this area, sadly, and we're doing all we can to resolve this ASAP. Thanks for your patience in the meantime.

• 
  aeris daddy (@thekuntz69) reported 12 minutes ago from Barnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• 
  rebekah ford (@rebekahford) reported 17 minutes ago

  What the hell @virginmedia sw9 broadband down again in the same week!!! On and off all month. This is not on. Will be looking at @hyperoptic if you don’t fix this issue.

• 
  shreerao (@shreekpkun) reported 17 minutes ago

  @HyperopticCS @Hyperoptic ) Internet connection has been down since around 4:30 yesterday afternoon. Any idea when it’s coming back on? Location: NW9

• 
  Ugo Souza (@UgoSouza4) reported 18 minutes ago

  @Hyperoptic @ChooseUK Reliability is not a work you guys should be using. We are close to 48 hours without service here in NW9

• 
  Russel WestBrick (@bob_builder88) reported 19 minutes ago

  @HyperopticCS @EuropeanNick Nick @Hyperoptic are terrible internet providers with regular outages. Avoid if you can