Hyperoptic Outage Report in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David McArthur (@DrDPMcArthur) reported 14 seconds ago

  A surprising aspect of the pandemic for me is how awful so many people's internet connection is. Even when they are paying a lot of money. Thank goodness @Hyperoptic came to my building a couple of years ago so I didn't have to suffer any more.

• 
  Adam Fallon (@adam__fallon) reported 1 minute ago

  Hyperoptic down again. Sigh.

• 
  Sean Newhouse (@Sean_Newhouse) reported 4 minutes ago

  @Hyperoptic It's now been over 5 weeks since you sent the wrong engineer to install my broadband, and you still haven't rescheduled the appointment or even given any real explanation as to why you haven't done so. What gives? Will I ever get service? #WFH #CustomerService

• 
  AdriianFTW (@AdriianFtw) reported 8 minutes ago

  @virginmedia Please stop opening lying. I’m sure @richardbranson will be very proud to hear the type of CS operators you guys hire and how THEY treat your customers. But I assure you and anyone considering internet from VM to stay as far away as possible. I’m calling @Hyperoptic today.

• 
  Paul Thompson (@tommo_68) reported 9 minutes ago

  @HyperopticCS Would not recommend Hyperoptic. Where there are problems, trying to find out when the Internet will work again is a nightmare. Age on phone holding and cannot offer timeframes when it will be repaired

• 
  Kittyheaven (@chibiminion) reported 10 minutes ago

  @CCriadoPerez @bt_uk Lots of people recommended Zen and they have been very helpful. If it’s full fibre then the others we talked to were giganet and hyperoptic I think. Both Zen and Giganet were able to get a connection issue sorted very quickly when BT just shrugged.

• 
  Paul Thompson (@tommo_68) reported 13 minutes ago

  @Hyperoptic Awful service when things go wrong. Don't touch them. Others may be slower but never had this sort of problem elsewhere

• 
  Wayne Kettell (@wpmoyakettell) reported 13 minutes ago

  @Hyperoptic had to buy a tv aerial cable to watch the game because wifi has been down 24 hours and still not fixed

• 
  Paul Thompson (@tommo_68) reported 14 minutes ago

  @Hyperoptic Don't suffer from any lag when the service is available. Can't rely on ther service though as lost service 13:30 11th June and service resumed around 18:00 14th June. Service good if you don't rely on reliability. Terrible time with customer services too.

• 
  Paul Thompson (@tommo_68) reported 14 minutes ago

  @Hyperoptic Warning to potential customers. Service has been down from 13:30 11th June and they can't access the equipment to even investigate the problem until Monday 14th June. If you rely on connection, these are not an option I'd recommend