Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 01/13/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • aimee1986 Aimee Carmichael (@aimee1986) reported

    @Hyperoptic faster service for similar price to previous supplier that wasn't fibre optic :)

  • CountHohenzoll ✍🏻 (@CountHohenzoll) reported

    @Hyperoptic I must say I honestly impressed with the @Hyperoptic customer service. Few times I needed help I was assisted quickly and the issue was resolved promptly. Thank you. #hyperoptic

  • Systema_Dave David Collins (@Systema_Dave) reported

    @Hyperoptic any services issues, can't access my account page to see why my broadband isn't working? SW11

  • bluesmedic bluesmedic (@bluesmedic) reported

    @Hyperoptic Because of the incredibly fast broadband and reliable service

  • richardjswms Richard (@richardjswms) reported

    @Hyperoptic When I first joined Hyperoptic, I had no issues while it was my ISP. I moved elsewhere and it wasn’t an available provider so I had to switch. I recently moved into a building where Hyperoptic is a provider and I have since been a happy customer again!

  • ThinkingNikhil Nikhil Gupta (@ThinkingNikhil) reported

    My internet isn't working for weeks. I can't even cancel it without talking to them!! Seems like it's part of the business strategy @Hyperoptic.. Frustrate people on the call so that they can't even leave! Pathetic.

  • KHANNAS1R MARKHOR🚀 (@KHANNAS1R) reported

    @EverythingTheta Mg brother got 4 #2 and other 3 under #100 because he was on hyperoptic 1GB internet speed i was on my mobile net whoch is slow got 2 in 2800

  • daschles David Schlesinger (@daschles) reported

    @Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage

  • NdrJnr NDRJNR (@NdrJnr) reported

    @HyperopticCS Our previous provider refused to install fibre to my home. @Hyperoptic engineers attended my home address after a brief explanation with one of your sales reps and fixed the issue. My daughters would have been without the internet for the Xmas holidays if it wasn’t for you guys.

  • mayo_kmayes Kelvin Mayes (@mayo_kmayes) reported

    @Hyperoptic Simple, reliable, affordable, support, advice and does what it says on the tin. No mess, no fuss and no hassle.