Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 02/20/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • awoffinden awoffinden (@awoffinden) reported

    @Hyperoptic Really slow service at N5 1FN for the past 4 months. Currently at 55Mbps. Especially bad when just connecting to a website.

  • JONO_SMASH Jono (@JONO_SMASH) reported

    @HyperopticCS Hi, I’ve the same issue here. 3 different devices, when I’m signed into my personal VPN, Apple Music works. Or tethering through 5G it works. Not through Hyperoptic. Hope you can resolve soon. Thanks

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    @itsgraphix10 @Hyperoptic i dont know man, i didnt have any issues until a few days ago and this is happening

  • tracybeaker2020 Baby gorgeous (@tracybeaker2020) reported

    @Hyperoptic I’m having a lot of issues with my internet being slow, it’s been happening for a while, can you please help?

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @HyperopticCS @Hyperoptic @HyperopticCS Sent two emails to customer support since yesterday but no response. Why no one is looking the inboxes? Any explanation? Sent you DM as well.

  • GhostCo_ GhostCo | Grapic Designer 💥 (@GhostCo_) reported

    anyone using hyperoptic, or anyone know anything about wifi. need help asap

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @Hyperoptic @expertreviews @Hyperoptic first have the capacity to respond to existing customer complaints before acquiring new customers. Internet service down in Basingstoke Crown Heights from 24 hours no response from customer support team.

  • lgladdy Liam (@lgladdy) reported

    I've spent about 24 hours now with very weird networking issues. Assumed it was my router and reset everything but still they persisted... turns out it's actually Hyperoptic having some issues; especially when talking to Apple Services.

  • rupechat rupesh.eth (@rupechat) reported

    @HyperopticCS @Hyperoptic Of course - got home and it’s not working. Why is it so hard? YOUR engineer said it would take a week and you just don’t believe me? Why? Now it will be at least 7 days down.

  • TommWarham Tom Warham (@TommWarham) reported

    @carlfairclough I had to ensure I could get @Hyperoptic gigabit at home before we moved somewhere... Can't be dealing with anything sub 100meg, Even @dock10 business in "MEDIA CITY" is sub 100mb and three times the price its hilarious how bad some ISP's are