Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 03/01/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • wiqram Vikram Bharwani (@wiqram) reported

    @Hyperoptic - your internet has been down since the last hour or two. Any updates?

  • yayids سید 🅂🄰🅈🅈🄸🄳 (@yayids) reported

    @Tricky_85 @Hyperoptic Don't waste time on webchat, they spend 20 minutes asking security questions then copy-paste message our service is down there is nothing we can do blah blah @HyperopticCS is the worst.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • Semlinco Sèmlinco Hountondji (@Semlinco) reported

    @Hyperoptic @Hyperoptic you really need to work on your customer service. Been waiting on phone for 35 minutes, online chat is the same and still counting. internet down…

  • AdzSantanaa LordSantana (@AdzSantanaa) reported

    @Hyperoptic hi, my broadband services have dropped, restarted router a few times and still no luck. help please

  • L1nkaxo Link (@L1nkaxo) reported

    @Hyperoptic HyperBS 30 Mins on hold and counting and Internet is down

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    Over the past month I've had 7 days of outage with @Hyperoptic - starting to think my recommendation should change from getting it to scrapping it @HyperopticCS

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic It shouldn't yet we haven't had internet since 8.30am and no update from your customer services.

  • Difarent Dave Spurs (@Difarent) reported

    How long do these power outages last usually? Internet has been down since 8/9am @hyperoptic