Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 11/27/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LilPiglet__1 Skye (@LilPiglet__1) reported

    @StayGh0sting Since community fiber and hyperoptic don't service my area, I might have to take a leap of faith with virgin lool

  • the_perfexp SanKay Exposures (@the_perfexp) reported

    @Hyperoptic Can you tone down the marketing and focus on fixing your constant internet issues, we go for days without internet and your support take days to reply

  • rayan7t9 Ray (@rayan7t9) reported

    @HyperopticCS Joined Hyperoptic recently.. now second day in row having outage for many hours..!!! This is absolutely unacceptable..!!! others having same issues.. if don't get this sorted ASAP me and many others will move to other companies..!

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    @HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Chev1738 @Hyperoptic @Ofcom Please accept our apologies for the connection loss in your area, Chev. We cannot begin to think how much inconvenience has been caused by it. We'll have a team on-site 1st thing in the morning on Monday to attend to the fault and we won't stop until service has been reactivated.

  • nishsinhaa Nishant Sinha (@nishsinhaa) reported

    What pathetic service of @Hyperoptic @HyperopticCS in Crawley, UK (RH10 1LH) !! Second major outage in 2 weeks. Cannot rely on them while working remotely. Will now have to work late hrs today! Missing @SkyUK who are unfortunately not available at my property. #hyperopticsucks

  • ingotism69 LG (@ingotism69) reported

    @HyperopticCS Can you please provide an update #hyperoptic @HyperopticCS Over a week without service now - and all residents are receiving conflicting information.

  • ristyrestia risty restia (@ristyrestia) reported

    @Hyperoptic my internet connection is in trouble from 3pm today. I have called and reported the issue, please fix it asap!

  • AberraAdam Adam Aberra (@AberraAdam) reported

    @Hyperoptic your service has been down three times this week, most recent outage has lasted for 24hrs. Unacceptable. What is going on??? Service credits only after 48hrs of outage is rubbish. Sort it out. Not impressed.