Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 02/23/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • russcole_5050 Russ Cole (@russcole_5050) reported

    @petehotchkiss @virginmedia @Hyperoptic Don’t bother with the What’s App support or BOT .

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @DJAwesomeWells @Hyperoptic Hi DJ, sorry for the belated response. :/ Do you still have connection problems in your area of Bristol? If you do please let us know what area to check.

  • kerri_gipp Kerri Gipp (@kerri_gipp) reported

    @Hyperoptic any news please on the Wi-Fi issues in CM72 area?

  • Shawlands_Lee The_Asthmatic_Strong_Man (@Shawlands_Lee) reported

    @bt_uk Yes, reported by multiple households. There is currently a @HyperopticCS van in the lane waiting for an @OpenreachHelp engineer. I did tell the engineers from Hyperoptic of the issue when they were running the new cables, but they just said phone BT, and left shortly after!

  • Kish__1 Kish ( '-') (@Kish__1) reported

    @RoyalMail is there a way to find out if I’m due a delivery as was expecting something to arrive from Hyperoptic, but it’s been 7 days and they can’t provide a tracking number due to issues with the service?

  • Ms_Cherry_B 🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @DedrichWilliams @Hyperoptic Sorry to hear that! If that work day caused you to feel the rage I was feeling when I tweeted that, it’s ALL bad

  • BettyShmem Julie Platt (🚘🇪🇺🐈🏴󠁧󠁢󠁳󠁣󠁴󠁿🐌🏳️‍🌈🍸) (@BettyShmem) reported

    Hey @Hyperoptic, get your butt up to the West Coast of Scotland please. Your service & customer service wipes the floor with the entire shambolic lot of the others put together! #72DaysAndCountingWithoutInternet

  • albareids Albareids (@albareids) reported

    @GNetworkComms You left the service down for almost 24h last Saturday and today I am experiencing the same issue: suddenly no internet connection in the morning and the technical and support teams are off during the weekend. This is just unprofessional, I am going to switch to Hyperoptic soon.

  • sarkisz Sarkis Zeronian (@sarkisz) reported

    @mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.

  • nmrbutch Lord Vader (@nmrbutch) reported

    @Hyperoptic I'm in Birmingham and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??