Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 01/18/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_MaryMiller Mary Miller (@iam_MaryMiller) reported

    @Hyperoptic still waiting on my router 2 weeks later after joining as a new customer! Absolute joke! Being passed from pillar to post! Where is my order??

  • kevinstraughton kevin straughton (@kevinstraughton) reported

    @gwidan @Beatdownbrown @Hyperoptic You guys having wifi issues? Can get some pages loading-ish connected via ethernet but nothing via wifi

  • KrongCapital Krong Capital (@KrongCapital) reported

    @Hyperoptic Internet is down in central london. Need fixed ASAP.

  • dixa91 deeksha (@dixa91) reported

    @Hyperoptic internet down. Any updates?

  • Al3xTser Tser Alex (@Al3xTser) reported

    Outage again in NW9 a week after last outage. We WFH is not funny @Hyperoptic @HyperopticCS #hyperoptic

  • BoozusNewYorkus Boozus_Newyorkus (@BoozusNewYorkus) reported

    Apologies to everyone that was going to watch today's D&D stream, unfortunately there's an outage for the area with Hyperoptic, and for the first time ever, I'm having Internet issues 😭😭

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JesusFr @Hyperoptic We're truly sorry about the delay and disruption. It is never our intention to make anything about our service difficult. Our internal teams are still working on your case, and our complaints department will be with you soon.

  • steenchambers Christina Chambers (@steenchambers) reported

    @HyperopticCS trying to get hyperoptic installed...been waiting a week to even get a response after signing the agreement. Can someone help?

  • awakenedyogi19 Awakened Yogi (@awakenedyogi19) reported

    @Hyperoptic @ChooseUK No service for over an hour and have been on hold for over 30 mins! Your service is appalling

  • xMr_Mac Steve (@xMr_Mac) reported

    @petehotchkiss @Hyperoptic I received an email to say my broadband would be down today, don’t know if it’s a National thing they are doing.