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Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • afootytop
    David (@afootytop) reported

    @Hyperoptic I sit in my lounge, on the first floor of an apartment in W13 8JP and my Wi-Fi picks up 6 hyeroptic routers broadcasting, My postcode is not covered, neither are any of the neighbouring postcodes. Do you have dummy routers advertising a service not available?

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • libertylondon26
    Libertylondon26 (@libertylondon26) reported

    @Hyperoptic I’m a customer of 4 yrs. Absolutely love the service- faultless! I upgraded 1 month before contract end after advised by your CSA that this was the best offer all year. Disappointed you now have a flash sale that I could have taken advantage of and saved money.

  • caspararemi
    • C A S P A R • (@caspararemi) reported from Lambeth, England

    @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

  • sporticia
    Scott Brewerton (@sporticia) reported

    @Hyperoptic Any issues in the Victoria SW1 area ? My conn has dropped and won’t re-establish 🥺 Thanks

  • tzorouchof
    Alexandros Tzorouchof (@tzorouchof) reported

    @saradietschy In the UK you can have 1Gbps up and down for 50-60 bucks. Company is called hyperoptic.

  • TelxRS
    Telx (@TelxRS) reported

    @DinzedFPS That sucks. May as well register interest. Other than Hyperoptic everyone else is pretty on par with each other. I’m with Sky now, had BT in the past, not great tbh.

  • Diggles595
    Diggles (he/him) (@Diggles595) reported

    Contacted @Hyperoptic last week about moving house last week, I was told everything was sorted and a new router was sent. I checked today the situation and none of it is done and now I’m getting the complete opposite message. Service may be worse than Virgin Media

  • simonfwitzy
    fitz (@simonfwitzy) reported

    @Hyperoptic is there an outage in the Brentford area?

  • josephbrock
    Joe Brock (@josephbrock) reported

    @whatjoewrote Calm down Joe, he’s just installing the Hyperoptic.