Hyperoptic outages and service status in New York, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around New York, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in New York, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (Flower Girl) Jennings (@flowergirl_lon) reported@Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!
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Sharon Murray (@SharonM68999167) reported@hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic
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Tia (@justforumrah) reported@Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.
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M. (@mariucha77) reported@donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.
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David Nicholls (@replicants) reported@Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?
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JollyLeaf (@Comik99) reported@Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?
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Elizabeth (@Elizabe80680425) reported@gunjanarora001 @Hyperoptic Yes it’s down many places
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ᴄᴍ. (@charliemensah) reported@Hyperoptic CM3 area down?
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Iain Miller (@millimeep) reported@Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?
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Tony Costanza (@BarryDavid69562) reported@Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?