1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Hyperoptic
  6. ❯
  7. New York
Hyperoptic

Hyperoptic outages and service status in New York, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around New York, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic more than 8 hours of “maintenance” and still no service!!!😡😡😡

  • stuarthazeldine
    Stuart Hazeldine (@stuarthazeldine) reported

    @SanchoMagnifico @CryptoCap97 @Hyperoptic Tech support just told me a ‘A specialist will be attending the site at 6pm’….

  • charliemensah
    ᴄᴍ. (@charliemensah) reported

    I might have to cancel this @Hyperoptic account.

  • maidaomd
    Rafael Lino (@maidaomd) reported

    @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • Choymer
    Mer (@Choymer) reported

    @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

  • Saiccc2
    Saika (@Saiccc2) reported

    @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

  • Tkachuk_science
    Konstantin Tkachuk (@Tkachuk_science) reported

    @Hyperoptic Hey folks, Your internet is not working tonight

  • witless_duck
    AKP (@witless_duck) reported

    @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)