Hyperoptic Outage Report in New York, Lincolnshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (9%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• RG90 (@RamGam90) reported 6 seconds ago

  @HyperopticCS @Ofcom we've been more 24 hrs without internet connection, @Hyperoptic shut down their live support centers and they announced 4 hrs that an engineer was on site... No sight of the engineer and no ETA/updates. We need compensation and this to be investigated!

• JJ (@LL_8181) reported 59 seconds ago

  @HyperopticCS @Hyperoptic your customer care service is a shame. It’s been over a week I’ve signed up for your services and till date, I’ve been unable to use your wifi. This is terrible tbh

• 🫧Sandra🫧 (@Sandra_xoxx) reported a minute ago

  @Hyperoptic @ChooseUK So called “overall winner”…for what? Ur recent post should be replaced w info abt when the internet will get back in service in NW9! I’ve been trying to reach u over the phone for 2 days now - no luck, no info… no internet!

• Isaac (@_youfoundisaac) reported a minute ago

  Not @Hyperoptic @HyperopticCS ignoring messages and calls because their service is going to **** and have zero planning abilities in getting it fixed. Madness. At least be honest with customers and set expectations.

• rebekah ford (@rebekahford) reported 2 minutes ago

  What the hell @virginmedia sw9 broadband down again in the same week!!! On and off all month. This is not on. Will be looking at @hyperoptic if you don’t fix this issue.

• Teemu (@t2emv) reported 3 minutes ago

  @HyperopticCS Baltimore Wharf E14 9FG Hyperoptic internet not working - please fix ASAP!

• HyperopticCS (@HyperopticCS) reported 4 minutes ago

  @rwigleysmith @Hyperoptic Becky, we are so sorry that this happened, and we cannot imagine how frustrating this must have been for all the customers affected. There is a wider issue in this area, sadly, and we're doing all we can to resolve this ASAP. Thanks for your patience in the meantime.

• Ugo Souza (@UgoSouza4) reported 5 minutes ago

  @Hyperoptic @ChooseUK Reliability is not a work you guys should be using. We are close to 48 hours without service here in NW9

• Alex Micu (@axelk) reported 5 minutes ago

  @olinewton I wouldn't go for any broadband currently other than Gnetwork and Hyperoptic if you can help it

• Josh (@Josshuuwaa) reported 6 minutes ago

  @iamfrankie @Hyperoptic @HyperopticCS I think they're actually down at the pub to be honest and have been there the whole time