Hyperoptic Outage Report in New York, Lincolnshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in New York, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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B Righteous
(@BeeeRighteous) reported
@HyperopticCS @Thisanambragirl @Hyperoptic of which you have none or I wouldn't have to contact support dozen times
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Zelda 🐉
(@Firebirdxox) reported
@thejsa_ I'm no expert in any of this by any means, but I'm with Hyperoptic and it's £19 a month and has never once in 10 months dropped or caused me issues!
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Perry Kennedy
(@pezza_91) reported
@IanDunt @Hyperoptic if available is amazing for speed, reliability and customer service. Sadly if not only virgin will have speed but they’re so bad if anything goes wrong. Possibly community fibre but they’re quite small
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Dan Brack
(@Dan25932780) reported
@HyperopticCS We're in 2022 and you're still charging early termination fees when I've been a customer for over 4 years and would have taken my service with me if you provided it at my new house. What a joke. Haven't been dissatisfied with #hyperoptic until now, don't recommend!
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Arshad Jan
(@Arshad1964) reported
@AamirAbbasi111 you did not address your hyperoptic problem?
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Luii Eff
(@eff_luii) reported
@Hyperoptic There's been an issue lately for a flat I am about to move into. This is the only flat out of 50 or so flats that is not serviced because of potential repair cost? There are 6 identical ground floor flats right next to each other who all have hyperoptic service-Why?
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B Righteous
(@BeeeRighteous) reported
@Hyperoptic With all due respect can we have some competent men in your chat support, I don't understand why it's all women and my issue never gets resolved just keep getting generic answers, I need a tech geek to help me
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H
(@carnegiethemage) reported
@Hyperoptic It's bad business to charge renewing customers (£42) more than the offer you are giving new customers (£40) and then make them fight to get it matched. Why not reward my loyalty? All that's left now is negative brand sentiment.
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Ballsy
(@Ballsy___) reported
Day 41 trying to get my @Hyperoptic service live. I got up early today to call the call centre and requested to speak to people higher up and I’ve been informed that the issue is expected to be fixed this week, and my service should be live within 7 days. Fingers crossed!