Hyperoptic outages and service status in New York, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around New York, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in New York, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Hazeldine (@stuarthazeldine) reported@jamesjnicholls @Hyperoptic Yup. Tech support just told me ‘a specialist will attend the site at 6pm’. I had to call and push them to tell me that.
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Tracey Bird (@BirdTbird) reported@Hyperoptic our Internet is down in our apartments block. Can’t get anywhere with sorting it. Have tried the troubleshooting on your website. Hasn’t worked. Been down for half hr so far.
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Eddie (@EddieMakesGames) reportedHey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died
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Jordan🇩🇲 (@JordyOnside) reportedJust spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues
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cache crab (@cachecrab) reportedmy internets been down for what feels like hours @Hyperoptic why
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MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported@S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Channy 💋 (@_giannix) reportedI cannot wait to be out of this contract with Hyperoptic. There’s always connection issues
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Edwin Bradford (@edwinbradford) reported@asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.
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One.piece.fun (@Onepiece16601) reported@Hyperoptic my internet down from yesterday 12 November 2025. Any idea when it will be back up? Status search on your website doesn't seem to work 💔😡