Hyperoptic Outage Report in New York, Lincolnshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in New York, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Roots
(@samgroots) reported
Ugh been waiting to speak to someone on the phone @Hyperoptic for over 30min. Your call centre system is terrible! Tell me how long the wait is, or how many ppl there are in front of me in the queue - and get some better hold music!!
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Christine
(@cbrown1230) reported
@Hyperoptic National provide some service to your customers would be better. Useless
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Christine
(@cbrown1230) reported
If anyone buying a new home is thinking of using @Hyperoptic as they promise to connect you instantly please don’t believe them. Three days and still no clue when we will get this sorted. Tv engineers cancelled and unable to work from home and no help from them. Avoid!
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Jade
(@maplemoonchild) reported
In another flat installing hyperoptic when we've been cancelled on and ignored and told to wait another week+. This is not good enough at all. The customer service is absolutely dreadful and we just want our flipping internet! Sort this out!
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حلمي كريم
(@iamHilmiSamat) reported
Finally decided to register for @virginmedia and guess wait the earliest installation is in 2 weeks, 28th of July. So my property will have no wifi until then. Only if @Hyperoptic would told me earlier that they would not support my location, I would’ve registered with Virgin
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Shan
(@Shan41617142) reported
@ZequnCui Same experience here. @Hyperoptic has been down for days with no explanation or end it sight. Worst internet provider.
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Christine
(@cbrown1230) reported
@HyperopticCS @Hyperoptic Not sure how you can say you’re doing your best when actually you are doing nothing. Apparently the engineers don’t work for you and don’t respond to your messages so customer do not get service
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Christine
(@cbrown1230) reported
@HyperopticCS Just received a total nonsense Dm. All I need is a replacement box or an engineer visit & can’t understand why a decent company would take 5 days to arrange this. Your customer service & the actual service provide is truly awful and people should avoid @Hyperoptic at all costs
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Christine
(@cbrown1230) reported
@HyperopticCS @Hyperoptic I did that earlier but with no resolution
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Shan
(@Shan41617142) reported
@frombauer @Hyperoptic @HyperopticCS same here. My internet has been down all day and it is now 10:30 PM and it's still down.