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Hyperoptic

Hyperoptic outages and service status in New York, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around New York, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Nearko_
    NEARK0 (@Nearko_) reported

    @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

  • mariucha77
    M. (@mariucha77) reported

    @Neverwasneveris @Hyperoptic 6 days without service in SE london

  • niccimc
    Nicci | This Charged Life (@niccimc) reported

    @Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • tv_bonkers41301
    Real Bonkers Tv (@tv_bonkers41301) reported

    @_JoshBillings @Hyperoptic One of the worst phone providers

  • temitopeandres
    Sprout (@temitopeandres) reported

    @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.

  • TheThreepoint14
    πι (@TheThreepoint14) reported

    @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

  • TheOneMarisa
    Marisa Peek (@TheOneMarisa) reported

    @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert