Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 03/07/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • khc_the_great king hay cheong (@khc_the_great) reported

    @Hyperoptic customer support really need some work. Internet down more than a week and still no realistic time frame to get it fixed! Sure to say I won't be renewing the contract.

  • Burnzyyyyyy Daniel Burns (@Burnzyyyyyy) reported

    @Hyperoptic there was a problem installing the fibre at my property last week. I've still had no update when the engineers will be back. And to top it off I've had the email to tell me my bill will be ready for next week for the internet that I haven't had yet...

  • Imo1810Ahmed imraan ahmed (@Imo1810Ahmed) reported

    @Hyperoptic hi. I missed my renewal option date by 1 day and am now unable to get the price quoted for my renewal. I am being treated as a new customer. Is there any way my quote can be reinstated. This type of treatment is very different to all other providers who value loyalty

  • pretendasaurTTV pretendasaur 🦖🐱 🔜 SWCE (@pretendasaurTTV) reported

    @Swindyyyy @virginmedia We only got @CommunityFibre access this year after waiting for years for G Network and Hyperoptic delaying over and over. And it's been a genuine night and day difference. The random DNS dropouts and widespread issues are over.

  • suddenlyjoseph Joseph Martin (@suddenlyjoseph) reported

    Alright gays - what Virgin alternative fibre only, no phone line required, internet service providers can I look at with comparable speeds pls? Community Fibre and Hyperoptic aren’t in my area yet. Currently supposed to get gigabit speeds…

  • silviumsm SilviuM (@silviumsm) reported

    @virginmedia You could learn a thing or two from @Hyperoptic . Undoubtedly the best provider i've ever had. Too bad they are not in my area otherwise i would never picked you.

  • PanJamGames Jacqueline (@PanJamGames) reported

    @no_name_964480 @virginmedia If its available in your area. Hyperoptic. They're the best Internet we've ever had. Both in service provided, and customer service. I seriously can't recommend them enough.

  • distortionxxxx Distortionxxxx (@distortionxxxx) reported

    @virginmedia There's one Virgin company going under at the moment, hopefully this one will go down too with them when alternatives start to appear in wider areas such as @Hyperoptic and @CommunityFibre who all provide a far better service for less money, fancy that!

  • HaydenDavid2 Hayden David (@HaydenDavid2) reported

    Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS

  • lewi_bear 🦩excesivly gross flamingo🦩 (@lewi_bear) reported

    @Hyperoptic hey I’ve been having issues with talk talk setting me up and am getting no where. I’ve already got a router and all the fibre stuff in my house. How soon could I go live if I purchase a fibre 500 package? 👀