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Hyperoptic

Hyperoptic outages and service status in New York, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around New York, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bamsam_md
    Sam Phillips (@bamsam_md) reported

    @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

  • LFCBiiiiiiiitch
    Jesse Redman (@LFCBiiiiiiiitch) reported

    @Hyperoptic you are down

  • SoniaMarsh49390
    Sonia Marsh (@SoniaMarsh49390) reported

    @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?

  • Lunens__
    Lunens (@Lunens__) reported

    goddamn Hyperoptic in the UK just mogged Sky right off my internet subscription, cut 20 pounds off the cost of my internet, and are installing their magic fibre on a Sunday. that's service.

  • RoseyD77
    RoseyD77 (@RoseyD77) reported

    @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

  • scarab999
    steven🐧 (@scarab999) reported

    @marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....

  • JustMe31972856
    Just Me (@JustMe31972856) reported

    @Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

  • pratapsingh71
    pratap singh (@pratapsingh71) reported

    @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive