Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 03/02/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • Si_Berry Simon Berry (@Si_Berry) reported

    @Hyperoptic You don’t quite have the service coverage of BT though yet do you… get to more homes faster and you’ll be quids in I’m sure! P.s I’m already a FTP customer but only BT can supply 😠

  • Toffe3m4n Nick Broadhurst (@Toffe3m4n) reported from Liverpool, England

    @Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?

  • jacoboalvarezzz Jacobo Álvarez (@jacoboalvarezzz) reported

    .@Hyperoptic @HyperopticCS Appalling support and treat from you today. I cannot believe this is how you service your customers.

  • LostMyAccount9 Nick (@LostMyAccount9) reported

    @MrTouchscreen @Hyperoptic They are great mate. Been with them for over a year, they reward loyalty and customer service if you have an issue is extremely good

  • JKempEnergy John Kemp (@JKempEnergy) reported

    @oiltraderlondon There are a small number of inner urban blackspots - too urban to qualify for subsidies for broadband rollout - but with antiquated infrastructure NONE of the providers have bothered to upgrade. BT, Virgin, Hyperoptic etc have ALL failed to offer better service in the blackspots

  • PeterHolden_ Peter Holden (@PeterHolden_) reported

    @wildlime @flibblesan @Hyperoptic Same issue, can't get full fibre

  • per_hansen Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • MclarnonConnor Connor McLarnon (@MclarnonConnor) reported

    @Toffe3m4n @Hyperoptic Having same issue in Liverpool

  • girllikeanu Nene leakes Stan account (@girllikeanu) reported

    I’ve had hyperoptic Wi-Fi in my flat for the last 5 months and I’ve had no issues at all. Anyone on sky needs to move asap because we were suffering for no reason!