Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 02/02/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • caromorales07 Caro Morales (@caromorales07) reported

    According to @MartinSLewis market website, @Hyperoptic has a really good service. I hope they really comply with what the offer.

  • e67785a300794ec Matt (@e67785a300794ec) reported

    @Hyperoptic do you have a complaints contact, please? I’m having to move home and you can’t supply my new place as your service isn’t available there. Both circumstances are out of my control yet you are expecting me to pay hundreds to cancel.

  • MarleyPonte89 Marley (@MarleyPonte89) reported

    @HyperopticCS @Hyperoptic No one has called yet. How do I know they r actually coming today? I can’t stay indoors all day not know when they will turn up. I am connected to a neighbours Wi-Fi but the signal is so weak. It’s affecting my work as I work from home. This is very frustrating.

  • sarahwishart Dr Sarah Wishart (@sarahwishart) reported

    @HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw

  • room808 T:man (@room808) reported

    @mattfrei @virginmedia I would suggest switching to Hyperoptic if possible where you live and you don't have to worry about these issues ever again.

  • DeltaLondon2 DeltaLondon (@DeltaLondon2) reported

    @Hyperoptic Good Morning - Service outage in W14?

  • seyefaro Oluseye Farodoye (@seyefaro) reported

    @Hyperoptic is seriously messing with my work. Getting download speeds of 1Mbps when you’re paying for 1Gig is unacceptable. Spoke to customer support and they’re asking me plug a cable to test. Where am I supposed to find a computer with an Ethernet port?

  • FanMMA28 Charlie (@FanMMA28) reported

    @Hyperoptic Bit like you lot with your terrible excuses.

  • jjohnag John Aguirre Gonzalez (@jjohnag) reported

    @Hyperoptic Very unstable connection in SW15 6DP for two consecutive days, is there an issue in this area?

  • jaybee_ms JaysBees (@jaybee_ms) reported

    @MHalberstram12 @Hyperoptic That’s terrible. Big themselves up about being best …… but actually when I comes to honouring promises they are very much not the best.