Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 12/03/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • timhudson73 Tim Hudson (@timhudson73) reported

    @Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic

  • RTWRich RtwRich not really here anymore, see richtwarms (@RTWRich) reported

    @Hyperoptic Thanks for the annual cliché. It's an even odder time when your service goes down in AL1, with zero explanation. @HyperopticCS

  • user19860331 user19860331 (@user19860331) reported

    @Hyperoptic Have you really got rid of your chat support and now it's phone / email only? That is gonna be painful

  • SiminZhuo Simin zhuo (@SiminZhuo) reported

    When can you fix your outage since last night? It’s been 24 hours and no one seemed to care fixing this! @Hyperoptic

  • ianeharvey Ian Harvey 🇺🇦 (@ianeharvey) reported

    @nikospolydorou @EddieBrand To be honest I believe they are all under staffed. I moved to Virgin from Hyperoptic 1Gb. I never had to call them, but I don't expect it would have been great if I had!

  • timhudson73 Tim Hudson (@timhudson73) reported

    @Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic

  • milkystainz Jesse Hon (@milkystainz) reported

    Hi there @hyperoptic @HyperopticCS we have not had any service for over 3 days since Sunday in KT20 5FR with customer support constantly telling us there are no updates and we just have to wait. Please can you fix this ASAP?

  • LuisT17 LT (@LuisT17) reported

    @HyperopticCS folks, I am currently a customer of yours and I am moving to another place that also has a hyperoptic socket, to who I need to speak to / send an email to schedule the swap?

  • melanieteff Melanie Teff (@melanieteff) reported

    @Hyperoptic 15 days of service outage in E1- since 14 December! When will Hyperoptic sort out this problem??? Since Hyperoptic was supposed to activate my service on 11 October, I have had only 2 weeks of Internet service...

  • LuigisHBrother twitch.tv/LuigisHandsomeBrother (@LuigisHBrother) reported

    @HighMarshalDave Hyperoptic, they also have a deal just now where in the last 9 months of your old contract you can get it free which is wild, basically just to tie you down before the contract end!