Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 01/18/2026 08:30

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Arkenspork Matthew McGill (@Arkenspork) reported

    @Piskopat54Yazar @firaskamal @AskPS_UK Don't suppose you've had any more luck with this? Me and my flatmate are unable to launch FFXIV's launcher on PC or Windows Updates without tethering to our phones, so seems like a Hyperoptic problem?

  • Hunterston_UK Virtual Hunterston (@Hunterston_UK) reported

    @Hyperoptic Suggestion, you should offer a free 0800 number for customers to call you if there is a fault in service

  • TomSamBee Thomas Braithwaite (@TomSamBee) reported

    @RichardNeil13 @jnightda1 @AskPS_UK You on Hypertopic? I tried tethering with phone and it worked with 4g/5g. Must be a hyperoptic issue if so.

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @RebeccaAliceEFC @AskPS_UK @HyperopticCS I'm having same issue, also with Hyperoptic, got speeds of 400mb upload and download, yet ps5 says connection time out when trying to connect psn server and software update won't happen. I want this sorted PS UK!

  • XeroNixxy XeroNixxy (@XeroNixxy) reported

    @Hyperoptic Hi i'm having issues connecting to the PSN since 2.30pm and i've seen on Twitter few other Hyperoptic customers are also having this issue, anything you are aware of?

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @Belindamcvey89 @HyperopticCS @PancakePete00 Definitely hyperoptic problem

  • Chris89698477 Chris (@Chris89698477) reported

    @ArmaVALIANT @zoetargaryen @AskPS_UK Got to be hyperoptic as others are reporting the same thing. I’ve tried contacting their live chat but can’t get through, nightmare. Let me know if you find a fix

  • vrabie_mihai Mihai Vrabie (@vrabie_mihai) reported

    @HyperopticCS @Hyperoptic 2h waiting in line for your CS agent to copy paste a reply and exit the chat? Is this your standard of customer support? Having trouble connecting to Origin, Ubisoft, Epic Store, Riot games for over 2h and you say nothing wrong with your service?

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @JasonWilde_SIEE @AskPS_UK What company is your internet provider ? I have same issue with hyperoptic they blame Sony UK but some of other websites and apps don't work for me neither .

  • Belindamcvey89 Belinda Galbraith (@Belindamcvey89) reported

    @HyperopticCS @PancakePete00 I am having the same problem been at it for hours. Also with hyperoptic!!!