Hyperoptic Outage Report in New York, Lincolnshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in New York, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Shivanshi Rathaur
(@shivanshi94) reported
@HyperopticCS @Hyperoptic I have been without internet for 36 hours and my issue is not being resolved. I am not even being told what the issue is. I am tired of calling the CS every hour and spent the entire day yesterday and today trying to even what the issue.
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Tom Hayhurst
(@Tom_262) reported
@Hyperoptic I’ve tried your web chat and been timed out 4 times, sat on hold on your call centre for 30 minutes before being hung up… when can I expect my connection to be restored? Been down since 8am
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Tricky he/him/his
(@trickyvondickie) reported
@J3Lyon If you're in there service area HyperOptic or CommunityFibre
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paulusthewoodgnome 💙
(@woodgnomology) reported
@mwt2008 Yes, I suspected it was fibre related. BT cutting corners as per usual. Our block is getting Hyperoptic. They wanted to connect us to their network via an overhead catenary wire to an adjacent building. We objected, proposing a more discrete route which they were happy to adopt.
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Keith Duncan
(@Keithduncan47) reported
@julieballantyne @OpenreachHelp Yep. Guys were there this week. 3 OpenReach vans. It’s a total farce. 10 years chasing and promise after promise broken and the Scottish Government R100 program doesn’t help either. I don’t think HyperOptic did us any favours when they did the flats.
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miles103
(@miles103) reported
@Hyperoptic Hi, could I please have a response to my support ticket that I opened on Friday afternoon? 1810543. Many thanks
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Tbird
(@Tbird30503477) reported
@Hyperoptic please can you contact me about my service as I can't get through on the phone....I upgraded my package and my broadband speed is now slower than before. Thanks
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Shivanshi Rathaur
(@shivanshi94) reported
The same thing happened when we tried to set up a connection with hyperoptic and now it's the same. Your service is more pathetic than the ones you can get in some remote village in India or Mongolia. I am sick of this and on top that some of your agents are extremely rude.
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T.🇯🇲🇵🇷
(@Parteynelli) reported
@septimusajprime @Hyperoptic these guys never did me wrong