Hyperoptic

Hyperoptic Outage Report in New York, Lincolnshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in New York, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in New York, Lincolnshire, England 12/20/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tas5ss 🕷️ (@tas5ss) reported

    @Hyperoptic can you guys actually pick up the phone, its like someone took a **** on my router the way its so poor ffs

  • madingod James Raja (@madingod) reported

    @Hyperoptic @ChooseUK But no response on internet outage for more than 24 hours even in big city like Glasgow

  • 0x564A Vikash Jha (@0x564A) reported

    @Hyperoptic it takes around 30 minutes to speak to your customer service. You need to think about this

  • JSNxsus Nx-Sussybaka (@JSNxsus) reported

    HyperOptic might be the most **** internet provider there is out there.

  • JitanEDM JitanEDM (@JitanEDM) reported

    @malroun1 @Hyperoptic @HyperopticCS Tell me about it, submitted a support ticket through the web, live chat isn’t available and no contact via dm or reply on Twitter. Guess they only reply when you complain about the lack of response.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JitanEDM @Hyperoptic @ChooseUK Hi Jitan! Over the weekend, we offered 24/7 support over the phone and email. However, if you weren't able to reach out to us, not to worry, we are here for assistance and we will write to you in the DM.

  • JitanEDM JitanEDM (@JitanEDM) reported

    @Hyperoptic @ChooseUK However the 24/7 support doesn’t respond…feels like the old days of talktalk and BT again.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @shreekpkun @Hyperoptic Hi, we were swarmed with messages and posts and couldn't reach out earlier, but we're happy to say that the outage is resolved!

  • zoltankjr Zoltan Kiss (@zoltankjr) reported

    @Hyperoptic Service installation date 6 September 2022, still no service. Any plans to fix this?

  • ConnorK44576574 Con (@ConnorK44576574) reported

    @Hyperoptic for an isp your website is awful and optimised awfully for mobile