Hyperoptic Outage Report in New York, Lincolnshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in New York, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Muntazir Mahdi
(@Muntazi10527790) reported
No one turned up . Messaged the engineer who confirmed appointment. He does not seem to remember and asked for address. After providing address still waiting for a response. PM to Hyperoptic support on twitter multiple times , no response. Is this how the service should be run?
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Mrlaw
(@Uklawyer123) reported
@freetoswitch Will you be campaigning to end your early termination charges too? Particularly where you're unable to service a customer in their new home due to the lack of @Hyperoptic infrastructure in that area..
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Phillip Williams
(@PhillipJ1991) reported
@Hyperoptic Please tell me you're expanding to the WA4 postcode soon. Save me from my terrible and overpriced internet 😭😭😭
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Gaurav
(@gaurav_sr13) reported
@Hyperoptic @HyperopticCS your services are pathetic. I am trying to get my account activated and internet services running since last Saturday and nothing is happening. Your customer support team has no update to give and every time I call there is no SLA for your team #pathetic
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Michael
(@lfc_mm79) reported
@Hyperoptic hello the connection to the broadband has been down for over 2 hours. Se16 area
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Edd Edmondson
(@eddedmondson) reported
Praise be to @Hyperoptic @hyperopticCS - made a support call to activate my new line, got cut off during it but the lovely person still got it all sorted. Couldn't say thanks unfortunately! Nice simple fast internet!
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HyperopticCS
(@HyperopticCS) reported
@Uklawyer123 @freetoswitch @Hyperoptic 1/2 While we'd love to help, in our T&C we state that we guarantee service at the address where the account is opened. We can't guarantee that we can provide our services at other addresses in case you decide to move during the commitment period.
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Muntazir Mahdi
(@Muntazi10527790) reported
@Hyperoptic struggling to get service up an running since beginning of the month. It did work for a few days but then came to a halt a week ago. Called support services multiple times. Promised an appointment for today at 10 am by their engineer. Arranged to be at home for this
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Gaurav
(@gaurav_sr13) reported
@Hyperoptic @HyperopticCS Your team has no time to update on call or on support ticket. Already fed up with this kind of attitude. You are happy to send me bill even before starting the services, but have no time to make it up and running. I cannot chase any more.
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munvaleriy@gmail.com
(@val_mun__) reported
@HyperopticCS @Hyperoptic Hi, internet down in E14 for 2h now though message in my account page says it will be 4 minutes due to maintenance work. Also the works were supposed to be over by 12:30 now is 12:50, it is still down. Tried to call but cannot get through