Hyperoptic Outage Report in Newbury, West Berkshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew C. Huntley
(@mchuntley) reported
@MikScarlet @flowergirl_lon @Hyperoptic Now that is how it is done! I am an IT worker, and my carrier provides great bandwidth, but they suck at customer service and notifications
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Malav Bateriwala
(@bigmb_007) reported
@AllyMunira @virginmedia @Hyperoptic They did start service this April in my building with 50% cost and same speed, but i already have 18 months contract so can't do anything. Since 3 months, a lot of problems have started on Virgin.
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Lisa Jones
(@Mrs_LisaJones) reported
@Hyperoptic No broadband since Saturday morning in Granton north Edinburgh, and very poor communication with customers. Can we get an update please?
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Murad Ahmed
(@MuradAh06758081) reported
@Hyperoptic if you're looking for long waits to get through to customer service, poor customer service, no communication, to be ignored and left pulling out your hair. This is the company for you. Hyperoptic - what a pathetic excuse for a company.
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Chris Sothcott
(@cfrewwwyhgtf) reported
@HyperopticCS @Hyperoptic been left with broken service for well over a month (issue effects an entire site) no support reply for over 12 days? Emails being ignored by your team
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HyperopticCS
(@HyperopticCS) reported
@cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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HyperopticCS
(@HyperopticCS) reported
@GreatArtandDes1 @Hyperoptic Oh no! We are so sorry to learn that the issue appears to be ongoing! We checked, and it looks like our engineers are estimating that the connection will be restored by early afternoon! Thanks for hanging in there, we appreciate your patience and understanding!
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Poggzi
(@Poggzi) reported
@spaceanubis @PUBG Is it only Deston or does affect all maps? Same thing has happened in EU. I used to enjoy 8-15 ping (based in London on Hyperoptic FTTH at 1Gbps up and down) and now I get 25-50 ping. 25-50 is still ENTIRELY playable, but noticeable when it's 3x what you're used to.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?