Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 11/29/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SiddharthKShah Siddharth Shah (@SiddharthKShah) reported

    @HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS

  • ananthjk Ananth.J.K (@ananthjk) reported

    Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.

  • courtesyrules Elle (@courtesyrules) reported

    @Hyperoptic #CustomerService I had appalling service when I opened an account a couple of weeks ago and cancelled it within an hour because they wouldn’t delay the start date to activate broadband.

  • SiddharthKShah Siddharth Shah (@SiddharthKShah) reported

    @UswitchUK @UswitchHelp hi team, I just ordered a new Hyperoptic annual subscription through your website. Now today I see there is £50 voucher. Can you please help me for that.

  • Davidplummer30 David Plummer (@Davidplummer30) reported

    @Hyperoptic hi. When will you respond to my ticket re loss of service?

  • CHAYHO1 CHAYHO Christina Hughes-Onslow (@CHAYHO1) reported

    @HyperopticCS Once again my call has elicited no satisfaction other than a vague promise to contact me 'when the issue is resolved'. @hyperoptic could learn some lessons from @zeninternet customer service. April to November is not satisfactory

  • _katiegal_x Katie 🌸 (@_katiegal_x) reported

    The customer service from @Hyperoptic has been absolutely shocking... 2 weeks tomorrow with next to no internet (everything turned off on Thursday last week), and they're not even trying to fix it at this point...

  • eventhori3on Eventhori3on (@eventhori3on) reported

    @Hyperoptic Internet been down in Rochester riverside Kent now since midnight last night. No updates? I work from home.. day lost already

  • JGhotora Jaz Ghotora (@JGhotora) reported

    @Hyperoptic HELP! Afternoon, We/you made contact with us in January this year when the service was coming to our street. We have had a site visit about 3 months ago and still waiting for an engineer to come out and install.

  • alex_houlding Alex Houlding (@alex_houlding) reported

    @Hyperoptic Hi, I'm experiencing a service outage in the E8 postcode. Can you say when it'll be back?