Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 01/11/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @ThisIsHaden @HyperopticCS @Hyperoptic Not for se1 5 days no internet! No good customer service ! Rubbish so far !

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.

  • DONTCALLMETAKO DON’T CALL ME TAKO (@DONTCALLMETAKO) reported

    hyperoptic went bait and became so **** 😕

  • deborahr967 Deborah (@deborahr967) reported

    @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @lionheartx10 @Hyperoptic Wait till it breaks no internet in se1 for 5 days well done hyperoptic for rubbish customer service and no repair

  • gman123z Gman123z (@gman123z) reported

    @HyperopticCS I’m also disappointed to be told I’m not eligible for automatic compensation as this was reported via Twitter DMs (linked to my Hyperoptic account) for an area wide issue. This means that most affected people will not be compensated if they reach out via Twitter.

  • Dancingmanfound Dancing Man (@Dancingmanfound) reported

    If anyone changing broadband service just a heads up. @Hyperoptic offer fantastic speeds but the customer service is the worst you will ever experience. As long as no issues guaranteed would recommend, as soon as you have an issue good luck.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Obviously hyperoptic like games day 6 no internet in elephant and castle se1 , disgusting service !

  • _cravendale Hayley🌻🦩 (@_cravendale) reported

    @Hyperoptic your customer service is very poor. Been over 48 hours without internet and the reason given for engineers not attending was ‘due to traffic’ 🙄🙄🙄

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @drljnoble @virginmedia @Hyperoptic I wouldn’t customer service awful and repair service is appalling no internet for 5 days in se1 so far