Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 01/07/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • disruptivedean Dean Bubley (@disruptivedean) reported

    Wholesale - BDUK contracts mandate this Vouchers programme is more retail-focused. Gigaclear guy likes it a lot, as it’s customer oriented Hyperoptic - “it’s not a silver bullet”. Issue is that the 4-5 major retailers are not a fan of *buying* it (ie BT, Sky, TalkTalk, VM, VF)

  • LaurenG08647623 Lauren Gallagher (@LaurenG08647623) reported

    @Hyperoptic @HyperopticCS terrible service!! Have had no internet now for over a week! Complained over the phone everyday plus on chat and am told there is no manager for it to be escalated to. How can you treat customers in this manner?! #terriblecompany

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @latishaleighx @Hyperoptic We've looked into this case and we can see that it was raised as the highest priority to our field team, and the engineers are scheduled to visit tomorrow to repair the fault preventing the activation. We hope all goes well and you get your service up and running!

  • pme269 Patricia Muñoz-Escalona (@pme269) reported

    Somehow @Hyperoptic is deleting my tweets. Worse customer service ever.

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!

  • GlenRant Glen McCarty (@GlenRant) reported

    @Hyperoptic any idea why my internet is down? you're (as usual) not answering the phone (been in the queue for nearly 30 minutes now) or your chats.

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!!!!!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!

  • Rawssy Ross (@Rawssy) reported

    @Hyperoptic @HyperopticCS hey i can't seem to start a live chat is anyone able to reach out to me RE a connection issue? Thanks