Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 12/19/2025 11:20

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nightbussteve Steve Erskine (@nightbussteve) reported

    @Hyperoptic But the price you pay is zero support and no customer service.

  • FionaMoiraBrown Fiona Brown (@FionaMoiraBrown) reported

    @babsc94 I use Hyperoptic. I get super fibre 20 quid pm. They've only had one outage in my 3 yrs and they were in contact to advise n update.

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic internet down in eh19. Any issues?

  • colinwren Colin Wren (@colinwren) reported

    @robdykedotcom @Cloudflare @Hyperoptic Looks like whatever you rolled out today (assuming that's why my internet blipped earlier) has broken BGP as it's now "incorrectly accepted invalid prefixes"

  • Elliotth30 Elliott Hall (@Elliotth30) reported

    @Hyperoptic yet again another outage at SE15 6 ... UK's most unreliable network.

  • DeanPountain Dean Pountain (@DeanPountain) reported

    @edstub207 However there has also been an increase in energy bills over Winter, and I believe most places charged more because of this. In terms of Internet, if your area has HyperOptic I recommend them. Never been with anyone other than Virgin, speeds were ok, customer service wasn't :')

  • MrSaints Ian L. (@MrSaints) reported

    Anyone else having internet problems? Maybe on Hyperoptic?

  • majordamo Majordamo Again (@majordamo) reported

    @Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service

  • Satty7 Satty Lola (@Satty7) reported

    @HyperopticCS Wake up and reset the Hyperoptic router because it does not work…everyday!! @Trustpilot shocking service from @Hyperoptic

  • thomaspurchas Thomas Purchas (@thomaspurchas) reported

    @Benjojo12 don’t suppose you know someone at @Hyperoptic how can help me figure out why their core network has started refusing to give my router an IPv6 prefix? Their CS won’t even look at because their provided router works