Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 01/14/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ConorJLawson Conor James Lawson (@ConorJLawson) reported

    @Hyperoptic my internet’s cut out 5 times this morning whilst I’m trying to work

  • MSKFactory Misko - MSKFactory (@MSKFactory) reported

    @Skreamies Its because you're with BT. I've used them and Virgin in the past and nothing but issues...changed over to Hyperoptic a while back now and never had a single problem

  • BigPoppaLen The artist formally known as Lenny 🍑 (@BigPoppaLen) reported

    @Hyperoptic out here with the customer service skills of a dead ******

  • iratesocialist Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported

    No internet since 1am last night. So glad I'm paying £68 a month for this service. Great being stuck with live TV on Christmas Day. Thanks @Hyperoptic 🙄😫

  • eyousri Eslam Yousri (@eyousri) reported

    @Hyperoptic Our area do not have internet for 5 days. And your team can not fix the issue till now. What a nightmare service.

  • miss_megen_e Megen-Ellen (@miss_megen_e) reported

    @Hyperoptic Our internet has been down for almost every minute of Christmas day! What is going on??

  • UlkerHassan Ulker Hassan (@UlkerHassan) reported

    @Hyperoptic is there any update on the outage in SE22???

  • WildHeart133 WildHeart13 (@WildHeart133) reported

    @Hyperoptic What going on with SE22! The internet has been down for days! Some of us still have a work to do over the Christmas period

  • O4NIA_Liv Beetle_juice (@O4NIA_Liv) reported

    @HyperopticCS ,@Hyperoptic @HyperopticCEO my Internet is down, can someone tell me what is going on ? Am working from home !

  • ThisIsHaden HADEN. (@ThisIsHaden) reported

    @The_MLane @Hyperoptic Wired directly to router, 15m CAT6. Via Wi-Fi is approx 600 up/down. Powerline TPLink1200 renders about 300Mbps which tbh with Powerline, doesn't surprise me!