Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 11/29/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Me__Cynthia Cynthia (@Me__Cynthia) reported

    @HyperopticCS @Hyperoptic Oh no ha ha. I just had an email stating about some works to be carried between 20.00 and 6.00 for 4 days. So was just laughing how people are supposed to spend their evening if the internet goes down :)

  • Loubna_Rg L R (@Loubna_Rg) reported

    @HyperopticCS @Hyperoptic I just did. I would really appreciate if you can help with my issue

  • woodgnomology paulusthewoodgnome 🇺🇦💙 (@woodgnomology) reported

    @OliverBoaler @Hyperoptic @WhichUK Neighbour had his installation 2 weeks ago. Still unactivated. Had mine today after calling customer service on Monday for assurance the network would be working by today. They said definitely. It isn't. My ISP cancelled, I now have no internet. Your experience is not reassuring.

  • StevenNT Steven Jones (@StevenNT) reported

    @Zalamandrr al nice, shame that Hyperoptic didn't arrive give an ETA but I think any Altnet is good these especially if you get 900 up and down too

  • Zalamandrr Alpha (@Zalamandrr) reported

    @StevenNT G Network Tried my hardest with Hyperoptic but for some reason they seem to have some issues causing delays in my area. I got multiple emails assuring me that they're on the way still but every time I asked I was told they couldn't give a definite date 🫤

  • Adamskyyyyy Adamsky (@Adamskyyyyy) reported

    @Hyperoptic @HyperopticCS service is down at EH11 1ZH

  • vimalkaradia Vimal Karadia (@vimalkaradia) reported

    Still no fix and zero updates from the @Hyperoptic support team. Embarrassing service from a firm who claim to have 24/7 support. 3rd day without internet, when my wife relies on it for work. Total joke

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @ItsMadJohn @Hyperoptic Moving to Plusnet on the 23rd. Still gonna have crap speeds though since thats all you can get round here. Really wanna move to Milton Keynes in the next couple of years. They near 100% FTTP.

  • Mr_THJC Tom (@Mr_THJC) reported

    @katie_pilot See if you can get Hyperoptic. They are the only ISP I have never had an issue with.

  • Loubna_Rg L R (@Loubna_Rg) reported

    @HyperopticCS @Hyperoptic Thanks for the swift answer but I am still waiting for a solution to my problem beyond the “please be patient we are looking into this” that I am getting from the customer service since 3 weeks