Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 12/29/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Barnyclark Barnaby Clark (@Barnyclark) reported

    @Hyperoptic hi - our internet is not working and I can’t get through o your phone lines

  • Chris89698477 Chris (@Chris89698477) reported

    @ArmaVALIANT @zoetargaryen @AskPS_UK Got to be hyperoptic as others are reporting the same thing. I’ve tried contacting their live chat but can’t get through, nightmare. Let me know if you find a fix

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @firaskamal @AskPS_UK No has been trying to fix it since 11am. I have factory reset my ps5 still issue exist. I spoke to hyperoptic which is my internet provider they are blaming PlayStation Sony for update which mucked everything up.

  • Arkenspork Matthew McGill (@Arkenspork) reported

    @Piskopat54Yazar @firaskamal @AskPS_UK Don't suppose you've had any more luck with this? Me and my flatmate are unable to launch FFXIV's launcher on PC or Windows Updates without tethering to our phones, so seems like a Hyperoptic problem?

  • The_Greal_Deal City (@The_Greal_Deal) reported

    @Hyperoptic @HyperopticCS you need to look into issues with PS5 connectivity. Doesn’t work at all but the PS5 connects fine to other providers Not happy 🤬

  • Chris89698477 Chris (@Chris89698477) reported

    @HyperopticCS @firaskamal @XeroNixxy The issue is not the PS servers, the only people who are experiencing the sign in issues are with Hyperoptic.

  • Chris89698477 Chris (@Chris89698477) reported

    @Hyperoptic Hi, there appears to be an issue with Hyperoptic users connecting to the PlayStation network. This has been all day. I think the issue is with Hyperoptic because I can login to my account via 5G but not when connected to Hyperoptic. Could you please investigate?

  • JamesHVoices James Holyoake (@JamesHVoices) reported

    @HyperopticCS @ChppIl While I'm sure you have to say this, it's unfortunately highly likely that the problem is with @Hyperoptic. Most people have attempted tethering with phones and it works fine. Perhaps a little more investigation is needed your end.

  • MattyEdwardss Matthew R Edwards (@MattyEdwardss) reported

    @Hyperoptic can you please sort out PlayStation network connectivity. Everyone using your router and service can’t connect to PlayStation network.

  • ArmaVALIANT Chris Kelly (@ArmaVALIANT) reported

    @HyperopticCS @ChppIl If the issue isn't on your end - how can it only be HyperOptic customers that can't connect to PSN servers?