Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 11/10/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaMoiraBrown Fiona Brown (@FionaMoiraBrown) reported

    @babsc94 I use Hyperoptic. I get super fibre 20 quid pm. They've only had one outage in my 3 yrs and they were in contact to advise n update.

  • ItsMadJohn ItsMadJohn (@ItsMadJohn) reported

    @NecroG4ming @Hyperoptic Atm sky. But having nothing but problems.

  • MikeyCycling CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼 (@MikeyCycling) reported

    @adambutler65 Yeah, I'm sure any fibre network is likely to be decent. It's only HyperOptic in this area right now. I had community fibre before and they were excellent.

  • flippac Philippa Cowderoy (@flippac) reported

    @Scatterbracken I don't know what the pricing deal for stuff over the BT/Openreach network's like, but I do know hyperoptic are more solid if you briefly need a *lot* of bandwidth. 50Mb/s should be okay with a short-term guest as well, but it can be a bit slow eg downloading games.

  • MohammedA123 Mohammed (@MohammedA123) reported

    @SimonMonger @Hyperoptic I've been having issues since December too isn't resolved still

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic Be nice to have my service restored. 10th day with no service as @Hyperoptic arrange and eta for engineer to fix. Poor poor poor.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @phil81ennis @Hyperoptic Phil, we're sorry for not responding to you sooner.😔According to the latest updates, we're expecting the engineer visit to be scheduled soon. We hope it will be resolved ASAP. Thanks for your patience in the meantime, we're sorry for any inconvenience caused by this outage.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @papafuzzz @Hyperoptic Liam, we're extremely sorry for the inconvenience. We have multiple teams working on the issue and you will be aware when we restore the connection.

  • ram1031 திரு. இராமநாதன் கிருஷ்ணன் (@ram1031) reported

    @HyperopticCS Hello hyperoptic .. any reported issues in TW3 - houslow area.. seems there is no internet connectivity

  • dolphinpcb Peter C. Bell (@dolphinpcb) reported

    will all be faulting but today we only do it if the customer complains BTW as soon as HyperOptic put a feed in to the building everyone switched over because the BT service was SO bad BT offered a derisory compensation amount for the months of poor service caused by BT ...