Hyperoptic

Hyperoptic Outage Report in Newbury, West Berkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Newbury, West Berkshire, England 11/22/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ZurcNosa Zurcnosa (@ZurcNosa) reported

    I paid my Three 5G contract off because it's SO bad. Switched to Hyperoptic broadband 500MB. SO rapid. Wired >> 5G

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @RebeccaAliceEFC @AskPS_UK @HyperopticCS I'm having same issue, also with Hyperoptic, got speeds of 400mb upload and download, yet ps5 says connection time out when trying to connect psn server and software update won't happen. I want this sorted PS UK!

  • deerezzd deerezzd (@deerezzd) reported

    @HyperopticCS @AskPlayStation anyone having issues with connecting to PSN on Hyperoptic try manually changing your DNS to Google's DNS (8.8.8.8 and 8.8.4.4), fixed the issue for me

  • Mrkipli09851274 Mrkipling (@Mrkipli09851274) reported

    @Lite5h4dow @HyperopticCS @Hyperoptic maybe your network card can't handle that speed, hillbilly.

  • A5h1sh01 Ash Patel (@A5h1sh01) reported

    @Hyperoptic Internet down in London SE. Its been 4 hours, can we have an update? This is the second time this year and I've never had an issue with BT. 🤔

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @HyperopticCS I already did sent you dm.i spoke to you on chat and over the phone all your staff was doing blaming Sony update. It is very clear that its your end issue. It Sony update as all the other internet provider customers are fine apart from hyperoptic.

  • Hunterston_UK Virtual Hunterston (@Hunterston_UK) reported

    @Hyperoptic Suggestion, you should offer a free 0800 number for customers to call you if there is a fault in service

  • The_Greal_Deal City (@The_Greal_Deal) reported

    @Hyperoptic @HyperopticCS you need to look into issues with PS5 connectivity. Doesn’t work at all but the PS5 connects fine to other providers Not happy 🤬

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @Belindamcvey89 @HyperopticCS @PancakePete00 Definitely hyperoptic problem

  • swanzmatt Matt (@swanzmatt) reported

    @Mrkipli09851274 @Hyperoptic Same here I'm on sky broadband just not working