Hyperoptic Outage Report in Morpeth, Northumberland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Morpeth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek
(@vsriv1) reported
@HyperopticCS @Hyperoptic I hope by "specialist" you mean the people who would do the real on-ground work (Not the customer services team)
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HyperopticCS
(@HyperopticCS) reported
@tnayas @Hyperoptic We're sorry to see you've lost connectivity, Necdet! We are experiencing an outage in the area, but an engineer is already on the case. Hang tight, we'll get this back up ASAP!
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Oliver
(@OliverBoaler) reported
@joelycett - been let down by @Hyperoptic who should of had our internet activated a week ago and we’re still without internet and no date for when it will be sorted + v poor customer service. Any advice on how to tackle them!?
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Qassim
(@qassim_uk) reported
@ryan54752513 @shanethegooner Meanwhile I just got an offer to renew my Hyperoptic 1Gbit up/down for £5 cheaper than I paid last year (£45/m for gbit + static IP) :)
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Vivek
(@vsriv1) reported
@Hyperoptic Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS
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Liam Thompson
(@liamthompsonok) reported
@HyperopticCS Hi Hyperoptic - got a red light on my Internet in Hackney this afternoon, are you aware of any other outages in the area? Have restarted once/twice already. Thanks for any help!
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Graham Allan 🇺🇦
(@GrahamAL802) reported
@ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.
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Vivek
(@vsriv1) reported
@HyperopticCS @HyperopticCS Waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠
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HyperopticCS
(@HyperopticCS) reported
@phd_at_work @Hyperoptic Hey Peter. Yes - sadly, there is an outage in this area, and the service is down. We've organized an engineer visit, and they should be there any minute to fix the connection. We hope it will be fixed ASAP. Thanks for your patience in the meantime.
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Vivek
(@vsriv1) reported
@HyperopticCS @HyperopticCS In waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠