Hyperoptic

Hyperoptic Outage Report in Luton, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 11/27/2025 01:45

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ironside Ironside (@ironside) reported

    @AndrejsFjodoro2 @Hyperoptic @HyperopticCS Been there Andrejs. In fact I’m still there. Truly awful comms - just thanks for your patience and we’re on it. But every day is the same.

  • ERKT2 Erkan Emin (@ERKT2) reported

    @Hyperoptic Outage at SE15, any idea when service will resume please?

  • Roya1dor royaldor (@Roya1dor) reported

    @Hyperoptic can you at the very least activate my service after 8 days of installation? please?

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported

    @Hyperoptic You're the best. Shame you aren't everywhere though. I miss you after moving out of the apartment in which I had you 150 mbps up/down <3

  • Ambo_P Ambo (@Ambo_P) reported

    @HyperopticCS @Hyperoptic If I'm completely honest.. Judging by your customer service, I have no hope that it ever will be resolved.

  • tomcoady Tom Coady (@tomcoady) reported

    @Hyperoptic why are you ignoring my support requests by email and using your contact form?

  • Almc_11 Alex 🥔 (@Almc_11) reported

    @PyrionFlax @Hyperoptic Generally ISP's can change the SNR of an individual line to provide more stability at the cost of less speed. Generally something that is done for residents further away from the telephone exchange. This is VM's infrastructure though, not sure if this is within their remit.

  • PussiPetter PussiPetter (@PussiPetter) reported

    @NightmareModeGo It's gonna get stepped on and frayed if it's on the floor, I took an excess bit of floor cable cover from uni to cover where I couldn't avoid running it across the floor (hyperoptic plug HAD to go in the utility cupboard, was a pretty stupid place to put the router)

  • JitanEDM JitanEDM (@JitanEDM) reported

    @BusSafetyRep Provisioning should take all of about 5 minutes by the ISP. It’s literally just sending an address to your router and registering it to receive connection to the internet. I have no idea why hyperoptic have a network team that takes forever to do this.

  • Juliannochie Seemore (ジュリアン) (@Juliannochie) reported

    @Hyperoptic Into 6th day of waiting for Hyperoptic activation, rather than the minutes I was told. I get pacifying messages from customer services but no timeline or evidence of anything actually happening.