Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 11/30/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Belindamcvey89 Belinda Galbraith (@Belindamcvey89) reported

    @Chris89698477 @Hyperoptic I am having the same problem with my sons. If i use my mobile data works no problem. Very very frustrstign.

  • amygoodchild Amy Goodchild (@amygoodchild) reported

    My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭

  • RobChesworth Rob Chesworth (@RobChesworth) reported

    @Hyperoptic I just closed down my account with you guys as I’m moving house next week. I was sad when I learned you don’t serve my new location as I’ve enjoyed a fast and reliable product for over 3 years… 1/3

  • ArmaVALIANT Chris Kelly (@ArmaVALIANT) reported

    @HyperopticCS @ChppIl If the issue isn't on your end - how can it only be HyperOptic customers that can't connect to PSN servers?

  • vrabie_mihai Mihai Vrabie (@vrabie_mihai) reported

    @HyperopticCS @Hyperoptic 2h waiting in line for your CS agent to copy paste a reply and exit the chat? Is this your standard of customer support? Having trouble connecting to Origin, Ubisoft, Epic Store, Riot games for over 2h and you say nothing wrong with your service?

  • Jake83457954 Jake (@Jake83457954) reported

    @HyperopticCS can’t connect to PlayStation servers with hyperoptic. Any idea what the issue is here?

  • brittnoppe Brittany Noppe (@brittnoppe) reported

    @SkyHelpTeam are there outage issues with SkyQ? My SkyQ is saying our hyperoptic router has no internet but we’re connected fine on other devices.

  • A5h1sh01 Ash Patel (@A5h1sh01) reported

    @Hyperoptic Internet down in London SE. Its been 4 hours, can we have an update? This is the second time this year and I've never had an issue with BT. 🤔

  • MattyEdwardss Matthew R Edwards (@MattyEdwardss) reported

    @Hyperoptic can you please sort out PlayStation network connectivity. Everyone using your router and service can’t connect to PlayStation network.

  • deerezzd deerezzd (@deerezzd) reported

    @HyperopticCS @AskPlayStation anyone having issues with connecting to PSN on Hyperoptic try manually changing your DNS to Google's DNS (8.8.8.8 and 8.8.4.4), fixed the issue for me