Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 04/01/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic Be nice to have my service restored. 10th day with no service as @Hyperoptic arrange and eta for engineer to fix. Poor poor poor.

  • ram1031 திரு. இராமநாதன் கிருஷ்ணன் (@ram1031) reported

    @HyperopticCS Hello hyperoptic .. any reported issues in TW3 - houslow area.. seems there is no internet connectivity

  • JamesPBattle James Battle (@JamesPBattle) reported

    @Hyperoptic - The UKs worst service. Don't subscribe unless you can afford to wait a month for installation as their engineers cancel last minute and customer service offers nothing other than waiting another week.

  • Marsh931 Alex Marshall (@Marsh931) reported

    @DavidDarnes Yep 100%. I’m with Hyperoptic, not sure if they’re available nationwide. Router was already installed when I moved in, but the switchover to my account was super smooth, connection is great. 500mb for ~£30 for first year. And they never hassle me about anything ever

  • CaitlynxMarie_ caitlyn🥀 (@CaitlynxMarie_) reported

    @Hyperoptic is the worst service I have ever received. I was told my first bill when I changed would be £35 but was charged £58, I was told to just cancel the direct debit and phone up and manually pay £35, but the direct debit was taken out of my account-

  • Vtwingaming Vtwin (@Vtwingaming) reported

    @RageDarling I've had surprisingly good customer service experiences with Plusnet. And (shock horror) TalkTalk! If I had gigabit Internet available to my building (it's in my street, just not available for my building 😤) then I would probably go for @Hyperoptic

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    @Hyperoptic your team needs to get on the same page getting told one thing and then getting told another so disappointed right now with you spoke very highly sadly starting to go down fast

  • uday__j Uday (@uday__j) reported

    @Hyperoptic @HyperopticCS Outage in my area. No ETA provided by support. Considering gdpr, do not collect date of birth for support chats. This is very personal info and shouldn't be collected for support chat / tickets Happy to speak with you if you need more info

  • SirishK66215619 Sirish Kumar (@SirishK66215619) reported

    @Hyperoptic can you please let me know when your service will be available in MK9 2BN.

  • Cleverking Chris Low-Foon (@Cleverking) reported

    @Hyperoptic can you confirm if there is an outage in RH10 4AR please?