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Hyperoptic

Hyperoptic outages and service status in Luton, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Luton, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • scuj1
    John Scullion (@scuj1) reported

    @UbuntuBhoy @Hyperoptic Thinking of upgrading from 75 to 900 with EE but for some reason I'd lose the landline. I'm not bothered but folks are. My connection just now is garbage, I just can't be arsed sitting on the phone telling me to do what I've done a million times already!

  • hbfunction
    Hyperbolic Function (@hbfunction) reported

    @Hyperoptic @HyperopticCS - my internet has been down for a week and your customer service has been appalling. I am really disappointed and need someone to urgently deal with this. I have raised a ticket and had calls but it’s appalling.

  • megpb_
    Megan (@megpb_) reported

    @UswitchUK Hello! Am trying to process a uSwitch exclusive offer on Hyperoptic, however it tells me to call Hyperoptic Sales as cannot process online (despite being an online exclusive). I do this & they say I need a promo code... Going around in circles, can you help? Thx

  • abu_el_nof
    Abu El Nof (@abu_el_nof) reported

    @Hyperoptic when will the service be restored? I need to stream the match?

  • lil_miss_james
    Jamie (@lil_miss_james) reported

    @Hyperoptic @HyperopticCS for me it doesn't work. I tell him the offer I have through affiliate website, he says 'nothing we can do, I can offer you xxx and that's it'. Fed up and bored, we part ways.... Do you want sales? Because it feels like prospects are a hindrance to you...

  • ByeByeOrangeBoy
    TomHarrel (@ByeByeOrangeBoy) reported

    @Hyperoptic Shame I can’t watch it because your broadband has gone down.

  • TillMichael
    Michael Till (@TillMichael) reported

    @Hyperoptic Turns out your pretty **** my broadband has now been down over 12hrs now in G20 area 😡

  • AbdulHai23
    Abdul Hai (@AbdulHai23) reported

    @NOWHelpTeam The new service is not with Openreach it is direct with Hyperoptic. We have moved yesterday but we are staying with you until the 21st in the hope that our number is ported by than.

  • stormgrl
    Stormgrl (@stormgrl) reported

    Hi @Hyperoptic is there an issue with your network? I’ve lost internet entirely.

  • UbuntuBhoy
    Gary Weldon (@UbuntuBhoy) reported

    @tommo_68 @Hyperoptic To be fair my Virgin contact bounced from £28 to £47 when the term ended, I think that's pretty much standard practice. Customer service I will soon find out I guess