Hyperoptic outages and service status in Luton, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Luton, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Luton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Luton, England
The most recent Hyperoptic outage reports came from the following cities: Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin
|
Internet | 2 months ago |
|
Luton
|
Internet | 2 months ago |
|
Luton
|
Internet | 2 months ago |
|
Luton
|
Internet | 2 months ago |
|
St Albans
|
Internet | 8 months ago |
|
Hemel Hempstead
|
Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Amin Salehzadeh (@aesnobari) reported@Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.
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Kieron Charles (@MRKCT_) reportedSolid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.
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Olutayo Ojaokomo (@olutayo79) reported@hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic
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Alex Rae (@__alexrae__) reported@Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out
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Jonathan Sacerdoti (@jonsac) reportedAfter 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.
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Mattia Righetti (@matttrighetti) reported@Hyperoptic all good? Service has been down for hours now
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Kate (@katefalkingham) reported@Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍
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henry (@hjsbaker) reportedWhat’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?
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R234 (@Rico234_mp3) reported@Hyperoptic wtf is up with your ****** services ffs 😔🤕
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Don Edgley (@donedgley1) reported@mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow