Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 12/02/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • silvia_alia Silvia Alia (@silvia_alia) reported

    @Hyperoptic @HyperopticCS no service in my area since 10.30am yesterday,no comms from you to affected customers, no chat available,...Unacceptable service. What are the timescales to restore service?

  • simonfwitzy fitz (@simonfwitzy) reported

    @Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks

  • Yuvaraj77706881 Yuvaraj (@Yuvaraj77706881) reported

    @Hyperoptic broadband down last 2 hours in G77 area. Any update

  • Shasaum Sha (@Shasaum) reported

    @Hyperoptic, how long before we get an update on this outage at Princes Dock Liverpool please? It's been 3 hours and no updates, people are working from home and need to be kept informed please. Thanks

  • tommo_68 Paul Thompson (@tommo_68) reported

    @HyperopticCS @KAIZURE_ @Hyperoptic I am still a customer but don't expect me to renew at the end of the current contract

  • DomanskiAntoni Antoni Domanski (@DomanskiAntoni) reported

    @Hyperoptic hi… what’s happening with the outage in SE1?

  • PPdociutatMGA vandaliclad (@PPdociutatMGA) reported

    @Hyperoptic are you having problems in Liverpool. No Internet connection in the last 3hrs

  • Pepsi_Punk Martin MacKinnon (@Pepsi_Punk) reported

    Man, what happened to @Hyperoptic - used to have the best customer service team and now they hardly bother and trot out utter nonsense. Paying for a 1gbps service, currently getting a 1mbps connection. Absolute pathetic joke.

  • Taz_Angela Taz Angela (@Taz_Angela) reported

    @UbuntuBhoy @Hyperoptic Disappointed installation cancelled half hour before, now been told area unserviceable, unable to book installation. No idea if temp delay or unable to supply Internet. Poor customer information. No time scale no proper info.

  • ollie299792458 Oliver Black (@ollie299792458) reported

    @Hyperoptic Maybe hold off on the promotion until your full fibre connection is up and running again? Instead of 'roaming' could your team be working on fixing the current outage?