Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 03/18/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ez_meerr Muhammad Shahmeer Baloch (@ez_meerr) reported

    @Hyperoptic No internet in B16 8DB and it’s been more than 40 hours! Me and my wife work from home and been draining our data continuously and now we are out of it! Tried calling the support team and I was 14th in the queue. The moment I got to the 1st, the call ended. WTH!

  • laura_h_87 Laura (@laura_h_87) reported

    @Hyperoptic REALLY??? Since the install no one has contacted me. I’ve had to contact numerous times wasting my time and everyone I speak to is unable to help! Nobody can tell me what’s going on! You’re happy to start charging me, yet I have no broadband! Scammers!

  • laura_h_87 Laura (@laura_h_87) reported

    @Hyperoptic 5days later and your all yet to make it right! Not one person can find a problem?? Shows how basic the company is!!

  • DaniyalSidiqui daniyal siddiqui (@DaniyalSidiqui) reported

    @DondieCox @TalkTalk Honestly ridiculous, I was on hyperoptic before and this never happened

  • rogeriomcruzz I’M CHANEL N1 (@rogeriomcruzz) reported

    @Hyperoptic been waiting for 50 min when im position 1.. can I get some help pls

  • Janjay_05 Janice McColl (@Janjay_05) reported

    @Hyperoptic customer service is appalling. 50mins in a queue to discuss renewal options to then have the person answer say she’ll check something then hang up!!!! After 10yrs maybe time to move if this is service

  • laura_h_87 Laura (@laura_h_87) reported

    @Hyperoptic PLEASE DO NOT USE THIS COMPANY!!!! 5 days after installation and still my broadband is not working! They mark it as active and switch you over so you’re left with nothing! No1 qualified to fix it!! AVOID AVOID AVOID

  • MarioMonforte Mario Monforte (@MarioMonforte) reported

    @AlanPaedowitz @Hyperoptic I'm 40 minutes and they repeat me what I know, the customer service in Serbia they are not only to solve any problem, they complicate the complaints to the maximum.

  • Csofiard Cacau🍫💕 (@Csofiard) reported

    @Hyperoptic So even though I let hyperoptic know that Im moving homes & already have a broadband provider in the new home, they still continue to charge me and slap me with a £600 “early termination fee”?? Knowing they spend 1/2 their time telling people their service is down?

  • shirubusutori Marcello Silvestri (@shirubusutori) reported

    @Hyperoptic constantly going up and down in E14