Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 12/13/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Maria59914 Marian (@Maria59914) reported

    @Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.

  • TomWeightman Tom Weightman (@TomWeightman) reported

    Never use @Hyperoptic . No internet since Thursday, and no ETA on when they’ll even book a repair … let alone the repair itself

  • AdumaMum CTRL AdumaMum 👑 (@AdumaMum) reported

    @ShakkTV @ThreeUK only 2 options i have is 3 (£21/month for 150mbps down) and ee (£55/month for 100mbps down). otherwise i'd be with hyperoptic atm for full gigabit down and up

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service

  • ibhoola Ishani (@ibhoola) reported

    @Hyperoptic no service since yesterday afternoon, very unhelpful service. No idea how we can resume service-

  • kandinskyboy Diomidis Anadiotis (@kandinskyboy) reported

    @Hyperoptic and of course now I’m charged £60 per month as the contract ended and you never responded back to me for a renewal.

  • CrowsAndSmoke MetalMinxtress (@CrowsAndSmoke) reported

    I left Sky Broadband after 20 years to go with Hyperoptic (who was already installed into my new home, by the developers) Now im just feeling stupid and left with the worse Internet ever for two years. I just want my boyfriend back 😭

  • kandinskyboy Diomidis Anadiotis (@kandinskyboy) reported

    @Hyperoptic @Hyperoptic Still no response from support or sales btw

  • haych13_ Haych (@haych13_) reported

    Over 5 hours and still down, no ETA on a fix. Come on @Hyperoptic, do better.

  • 909harsh HARSH (@909harsh) reported

    @Hyperoptic for the impact this has had on my business and made no effort to offer a resolution. Instead, he casually stated that \"nothing can be done at this moment\" and even suggested I terminate the service if I?m dissatisfied? p2