Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 03/10/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mayursha Mayur Shah (@mayursha) reported

    @Hyperoptic No service on Christmas Day at TW7 is very dissapointing. Thanks for ruining our party last evening. Can we expect someone to 1. Fix the issue asap 2. Look at why it is so frequent now, several outages in a month is not acceptable. @HyperopticCEO @Hyperoptic #HyperOptic

  • iratesocialist Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported

    No internet since 1am last night. So glad I'm paying £68 a month for this service. Great being stuck with live TV on Christmas Day. Thanks @Hyperoptic 🙄😫

  • ryantam626 Ryan Tam (@ryantam626) reported

    @Hyperoptic Ditto on losing Internet access. Speaking with customer service ain't going to fix the issue. Have lost access twice in the span of two weeks, so think twice before committing.

  • eyousri Eslam Yousri (@eyousri) reported

    @Hyperoptic Our area do not have internet for 5 days. And your team can not fix the issue till now. What a nightmare service.

  • JamesFS15 James FS (@JamesFS15) reported

    @Hyperoptic approaching 18 hours since last evening when Hyperoptic service went DOWN, and thus is been very quiet with NO internet and NO sign of them fixing this! Just saying sorry, sorry, sorry which costs then nothing!

  • ArkSenju CxArk 愛 (@ArkSenju) reported

    There’s no way our internet is the only one to be down right? @Hyperoptic

  • NathanCraig_9 Nxthxn (@NathanCraig_9) reported

    @Hyperoptic very disappointed with the service which has left me with no broadband for the past 4 days. No one able to give an expected timeframe within which a solution to be found. Incredibly frustrating. Have 1 extra day of patience but then I will be switching providers…

  • henrytojones Henry Tobias Jones (@henrytojones) reported

    No internet now for nearly a week and a half thanks to @Hyperoptic - repeatedly telling half truths or worse blatant lies about the fix timeline. Total disaster during the holidays. I can see hundreds of other unhappy customers affected taking to twitter too.

  • ThisIsHaden HADEN. (@ThisIsHaden) reported

    @The_MLane @Hyperoptic Wired directly to router, 15m CAT6. Via Wi-Fi is approx 600 up/down. Powerline TPLink1200 renders about 300Mbps which tbh with Powerline, doesn't surprise me!

  • eyousri Eslam Yousri (@eyousri) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild there is outage in our area for five days and the company just did could not fix the issue till now!!!! What a nightmare !!!! East Dulwich SE22