Hyperoptic outages and service status in Luton, England

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Nicholls (@jamesjnicholls) reported 5 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Iain Miller (@millimeep) reported 7 minutes ago

  @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 9 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Kav (@KavehD) reported 9 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  C A P O (@CryptoCap97) reported 9 minutes ago

  @stuarthazeldine @SanchoMagnifico @Hyperoptic Crazy that it is still down... cannot access anything. Poor form.

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 12 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  Max Richardson (@MaxRichSES) reported 14 minutes ago

  @Hyperoptic I am writing to make a public complaint regarding your awful customer service. I have spent many hours on the phone, trying to get through to your customer service team just to be told that I’m lying or ‘misguided’, even though you have taken 300 quid out of my bank.

• 
  Stepalex (@Stepalex) reported 23 minutes ago

  @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

• 
  Dr Fọláshadé Adéyẹmọ ✌🏾❤️ (@afollypeperempe) reported 23 minutes ago

  @Hyperoptic You guys are the most unprofessional, unseasoned and terrible internet company I have come across. I terminated my account as I was moving home and you guys still have the effontry to be billing me and asking me for payment. ARE YOU MAD?

• 
  Marcelo Hidalgo (@mhmnat1) reported 23 minutes ago

  @Hyperoptic more than 8 hours of “maintenance” and still no service!!!😡😡😡