Hyperoptic Outage Report in Luton, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Luton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Luton, England
The most recent Hyperoptic outage reports came from the following cities: St Albans.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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BarkingMonkey
(@replytomorons) reported
@Hyperoptic should be using Aleksa N as a consultant to teach their training staff how customer service should be done. It shouldn't have taken me so long to get through to someone like him.
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S.R.I BUILDING CONST
(@SRElectricalse1) reported
@HyperopticCS @Hyperoptic @HyperopticBuild bad experience. Laying.don’t recommend -0 of 10
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Henry Walter
(@1henryw) reported
@Hyperoptic @HyperopticCS I have no Internet in the hounslow area. I need Internet for work. Can you tell me what the issue is please?
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BarkingMonkey
(@replytomorons) reported
After 3 frustrating days dealing with @Hyperoptic customer services, I finally got to talk to the amazing Aleksa N in Serbia. Not only was he able to fully explain the situation, he was clearly being honest, which was appreciated above all else 1/
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS more messages than I care to count two tweets two DM's five days of outage no updates. Your customer service is beyond shocking worse than BT which is saying something. 0 out of 10. Might as well as take your equipment back for what it's Worth
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Ccynical
(@Ccynica) reported
@jvantill @Hyperoptic Don't bother their customer service is the worst ever
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BarkingMonkey
(@replytomorons) reported
@Hyperoptic been down for 4 hours in London. What's occurring?
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jfs
(@jfsignorelli) reported
@Hyperoptic Haven’t had internet in 2 full days. What the hell is going on? I’ll be filing a complaint very soon
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Manoreh Soeyono
(@SettaSoeyono) reported
@Hyperoptic I’ve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice
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Monte
(@ViscountMonte) reported
@Ccynica @Hyperoptic @HyperopticCS Agreed, I sent them a DM as requested and just received a generic brush off with no ETA of resolution. Given the issue and experience the 24/7 support appears to be a myth.