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Hyperoptic

Hyperoptic outages and service status in Luton, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Luton, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • gidster3000
    Gideon Summerfield (@gidster3000) reported

    @Hyperoptic myself and several neighbours in W6 having outages in last 24h. Your site status update reports no problems. Also can't seem to get through on the phone and no other way to report a technical issue

  • CraigAndFriends
    Craig & Friends (@CraigAndFriends) reported

    @Hyperoptic hi. Your service people just destroyed our Internet while putting in cabling for another flat in the building. This is the SECOND TIME and we need this fixed IMMEDIATELY. The hold time when calling is hours long. DM me or I’ll go on a campaign

  • MrRoflWaffles
    Milo (@MrRoflWaffles) reported

    hyperoptic is actually the worst internet provider in the UK, I have had internet issues for TWO MONTHS and their email support is nonexistent, been ghosted for weeks at a time, keeps stopping me doing my job. so frustrating aaaaaaaaa 😩

  • ___g_a_g_a
    mayhem in my veins 🇵🇸 (@___g_a_g_a) reported

    @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

  • leostera
    Leo 🏴‍☠️ (@leostera) reported

    @evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @Hyperoptic @donedgley1 Looks like a cable is damaged in Poolman st. No idea when they will fix it

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.

  • d039043
    MV (@d039043) reported

    @Hyperoptic your support service is a joke. Put on hold for 48 mins now to get my connection cancelled. What other channels can I use to cancel my connection? #shocking

  • hopper70
    neil gorringe (@hopper70) reported

    @TomThornhill_2 @Hyperoptic On our street Hyperoptic seems to be working for some houses but down for others, so guess it’s quite random

  • mariucha77
    M. (@mariucha77) reported

    @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else