Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 11/22/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rciafardone Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

  • P900EEP Mallu Gunner⚽️ (@P900EEP) reported

    @Hyperoptic my internet is down for last three days, waiting for an engineer visit, spoke to customer care execs many times, no one could give me a date for engineer visit and looks like going to be an indefinite thing. ticket no: 2655446 , can you help??

  • BernardMarx6 Bernard Marx (@BernardMarx6) reported

    @Hyperoptic Thanks for the old school throwback. 1.4mb this morning. Last time I complained about poor speed and instability, it took WEEKS for technical to come back and they gave me a list of a thousand things to do before they’d help further. Brilliant.

  • AtM0StF34r AtM0StF34r (@AtM0StF34r) reported

    @Hyperoptic @HyperopticCS Is #Hyperoptic service down.? getting downloads speeds less than 1mb on a 1gb service both wireless/wired 😡 Am gaming today Xbox is trying to update the Events app 110mb size, it’s estimating completion is 1 hour 45 mins + games won’t play w/ 1mb speed

  • thebish316 jimmyb (@thebish316) reported

    @AtM0StF34r @Hyperoptic @HyperopticCS Same with me, got download speed of 0.1mb on a 500mb service. Was fine last night, nothing this morning. According to website the service is normal in my area

  • lvalenciarivera Luis Valencia (@lvalenciarivera) reported

    @HyperopticCS Day number 7 still no WiFi and what’s worst the sevice has never been poorer at @Hyperoptic @HyperopticCS incredibly disappointing! 😡 #WorstServiceEver

  • emmajaneh_x Emma (@emmajaneh_x) reported

    @HyperopticCS @Hyperoptic our internet is completely down, is this an issue on a larger scale and if so when will it be fixed and back up and running? Thanks

  • krishero1 Krishna (@krishero1) reported

    @HyperopticCS @Hyperoptic - when will i get internet back(Peckham Rye SE15 area) ?, if anyone working at HyperOptic please provide some update ?, even stone age people can fix the issue in days but HyperOptic….,

  • P900EEP Mallu Gunner⚽️ (@P900EEP) reported

    @Hyperoptic my internet is down for last three days, waiting for an engineer visit, spoke to customer care execs many times, no one could give me a date for engineer visit and looks like going to be an indefinite thing. ticket no: 2655446

  • ananthjk Ananth.J.K (@ananthjk) reported

    I was just told it not going to resolved for few more days. How is this okay? Even after the physical installation some of your system is preventing activation because of a small issue, which is causing delays for almost a week for customers. @Hyperoptic