Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 12/08/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Mhla_Khumalo Mhla (@Mhla_Khumalo) reported

    @Hyperoptic I'm currently with BT and they offer unbreakable Internet if there is an outage I'm automatically connected to their mobile network do you ja e something similar so i can stay connected all the time?

  • FeverPyretic Stoo Trench-Morris (@FeverPyretic) reported

    @markdrew @Hyperoptic None of those providers actually give what they say. You are probably not kissing out, and if they do give what they say, it is part of a 'New customer' deal.

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @Hyperoptic apparently some members of your team have just been to 2 Hardwicks Square (SW18 4HU) and now my internet is not working.

  • premleaguechat Premier League Chat (@premleaguechat) reported

    @Hyperoptic Can you help? I ordered hyperoptic box over a week ago, took a week for the socket to be fixed & still no internet I have called your team over 15 times spending over accumulated 6 hours on the phone!!! Its frustrating as nobody seem to know what they are doing

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • _JoshuaCooper_ Joshua Cooper (@_JoshuaCooper_) reported

    @EE I quite agree with the CEO @Hyperoptic re mid-contract price hikes - “Price increases should be linked to increased value, not just forced upon people who rely on your service and can’t leave without paying a penalty." I know you'll say it's in the contract - but is it fair?

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @HyperopticCS @Hyperoptic See above! FIX THE ISSUE!

  • kitto2taiwo Engr. Taiwo (@kitto2taiwo) reported

    @roscobacterium @HyperopticCS Same here. @Hyperoptic is the worst internet provider have ever used🤦

  • JoanneHayleyy Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service

  • JoanneHayleyy Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer monday afternoon 10/10 customer service