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Hyperoptic

Hyperoptic Outage Report in Luton, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • yayids
    سید 🅂🄰🅈🅈🄸🄳 (@yayids) reported

    @Tricky_85 @Hyperoptic Don't waste time on webchat, they spend 20 minutes asking security questions then copy-paste message our service is down there is nothing we can do blah blah @HyperopticCS is the worst.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • wiqram
    Vikram Bharwani (@wiqram) reported

    @Hyperoptic - your internet has been down since the last hour or two. Any updates?

  • L1nkaxo
    Link (@L1nkaxo) reported

    @Hyperoptic HyperBS 30 Mins on hold and counting and Internet is down

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • g_aclass9
    G.A (@g_aclass9) reported

    Hyperoptic is down in TW area - interesting as there was like 5 openreach vans outside the other day doing works, not sure if it's related. @Hyperoptic

  • sadhashivam75
    Sadha Shivam (@sadhashivam75) reported

    @Hyperoptic broadband down since last one hour

  • Difarent
    Dave Spurs (@Difarent) reported

    How long do these power outages last usually? Internet has been down since 8/9am @hyperoptic

  • Juh44035920
    Juh (@Juh44035920) reported

    @Hyperoptic can you provide an update as to what the heck is going with the internet outage?

  • sunraios
    Ravi (@sunraios) reported

    @Hyperoptic why does your service keeps going down every 3 to 4 months? Is this a sign of reliable service?