Hyperoptic

Hyperoptic Outage Report in Luton, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 12/13/2025 23:50

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • chronosman Andrew Smith (@chronosman) reported

    @hyperoptic What’s going on? No service in SE13 and no communication!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Angela82590371 @Hyperoptic Hi Angel! While we are very reluctant to issue any fees and we send out warnings before issuing any, once applied, certain fees indeed cannot be waived.

  • evanuba evanuba 🐟 (@evanuba) reported

    @Hyperoptic Suspicious emails on your network. You did a deal with @lb_southwark when Peter John was leader to install your cables on their property. Today I received a letter from the repairs man at housing office who kindly acknowledged receipt of a letter I sent to the elected TMO.

  • Ballsy___ Ballsy (@Ballsy___) reported

    @Hyperoptic 5 Weeks since you installed my modem and still no service. Over 20 emails, countless phone calls and no real response. Ive been waiting at least 3 weeks for your area delivery manager to reply to an email. Why advertise a service if you can’t offer it. Abysmal.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @KFatima27 @Hyperoptic Hello! We're so sorry about the loss of service. We've located the issue and we're currently working on it. The issue turned out to be more complicated than first anticipated and the fiber issue that was found is currently being sorted. Hope to have you online soon!

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • anitaponton Anita Ponton (@anitaponton) reported

    @Hyperoptic why is it impossible to get connected to your service? Been waiting for weeks

  • chrismhutton Chris Hutton (@chrismhutton) reported

    @Hyperoptic do you use the open reach network or do you create your own? I wonder if there was any plans to come to our postcode area.

  • gnocfc GNO*CFC*⭐⭐ (@gnocfc) reported

    @BBCiPlayer what's going on guys? I need my #StanleyTucci fix and all you're giving me is "Error code 01119" Sort it out.... . (and no, it isn't my internet, @Hyperoptic are rock solid)

  • Ballsy___ Ballsy (@Ballsy___) reported

    1/2 Day 39 without any @Hyperoptic internet. Everyone I speak to claims they are waiting on a reply from the area delivery manager even though it’s been multiple weeks. Im constantly reminded that they are compensating me for this elongated problem as if it solves the issue