Hyperoptic outages and service status in Luton, England

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Luton, England

The most recent Hyperoptic outage reports came from the following cities: Hitchin, and Luton.

City	Problem Type	Report Time
Hitchin	Internet	22 days ago
Luton	Internet	1 month ago
Luton	Internet	1 month ago
Luton	Internet	2 months ago
St Albans	Internet	7 months ago
Hemel Hempstead	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uppili Ventures (@uppiliventures) reported 3 minutes ago

  @Hyperoptic why say no service issues when we all do not have service right now?

• 
  MazardsLtd (@MazardsLtd) reported 4 minutes ago

  @Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband

• 
  Darren Symons (@DarrenSym) reported 4 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Neil (@NRManc) reported 4 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  Intelligence Service 🕵🏽‍♂️ (@london_Iran) reported 6 minutes ago

  @bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 10 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  Jordan🇩🇲 (@JordyOnside) reported 14 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  Lidia Cantele (@CanteleLidia) reported 17 minutes ago

  @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

• 
  𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported 19 minutes ago

  Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

• 
  Jordan🇩🇲 (@JordyOnside) reported 19 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down