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Hyperoptic

Hyperoptic Outage Report in Luton, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HPP7Strat2
    Stefan⁴⁴ (@HPP7Strat2) reported

    Patiently waiting for @Hyperoptic to become available in my area so I can leave @virginmedia . Them prices are too damn high 😒

  • robyn_tupper
    Phoenix Warrior 💙 (@robyn_tupper) reported

    DO NOT USE @Hyperoptic WORST COMPANY AND SO UNHELPFUL

  • weetrixx
    ✍🏽 (@weetrixx) reported

    OMG @Hyperoptic YOURE *************** INTERNET HAS BEEN DOWN FOR 26HRS WTF

  • Merouac_
    Merouac (@Merouac_) reported

    **** YOU @virginmedia SCUMMY KHUNTS. Upping my bill AGAIN!! £60/pmfor 350MG are you ******* insane?????? i can get a GIG from @Hyperoptic for £30/pm. Your getting yeeted and deleted mate. Suck a **** you scamming wankers.

  • pj3483
    Peter (@pj3483) reported

    @Hyperoptic Been trying to call your customer services last 30 minutes as my internet not working. Need help.

  • JCVG30
    Jade (@JCVG30) reported

    @Hyperoptic your service has been down since last night in the southeast region. And there’s still no service. When are you fixing this?

  • xZPRUntaojgAHOT
    Vivek (@xZPRUntaojgAHOT) reported

    Hi @Hyperoptic this is to inform you that I have already cancelled your trial within 3 months which was confirmed number of times by your customer service and sales when he signed contract over the phone.

  • nt00444
    NT (@nt00444) reported

    @alphapetergamma @Hyperoptic Mine had been down for 10 days. Good luck

  • simon_p_cooper
    Simon (@simon_p_cooper) reported

    @WhichUK No, my broadband provider (@Hyperoptic) are brilliant and guarantee a fixed price for the whole term of each (2 year) contract. They even allow existing customers to take up new-customer offers mid-contract (subject to a new 2 year contract). Recommended.

  • Alexand79354685
    Alexandru-Bogdan Mocanu (@Alexand79354685) reported

    Opened a support call and all i got was an exchange of emails for the past week. I would like my contract cancelled asap and never ever to use your services ever again! @Hyperoptic @HyperopticCS