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Hyperoptic

Hyperoptic Outage Report in Luton, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shah1354
    Shah Hoque (@shah1354) reported

    @Hyperoptic really starting to regret signing up to you guys no internet for the second day I've had more down time with you in a month then others in a year

  • shoesarewinners
    burgers❤️cake❤️shoes (@shoesarewinners) reported

    @Hyperoptic when will the service be fixed in OX12 area?? #hyperoptic #notworking #cantlivewithoutalexa

  • StephenWarwick9
    Stephen Warwick (@StephenWarwick9) reported

    @Batteryhq @Hyperoptic We have it in Crewe toll, 1GB up and down, zero outages in over a year. Customer service is excellent too.

  • JasonK47230171
    JasonK (@JasonK47230171) reported

    @Hyperoptic Being forced to be a Virgin media customer is painful

  • _politicalkat
    Kat 💚 (@_politicalkat) reported

    @HyperopticCS hi there - there seems to be an on-going issue with the hyperoptic internet in our flat and I can't get through to your team on the phone. would you be able to help?

  • hijackharding
    Jack Harding (@hijackharding) reported

    @Batteryhq @Hyperoptic Very very good experience so far. Speed doesn’t drop, no issues.

  • dhrumilmaniyar
    Dhrumil maniyar (@dhrumilmaniyar) reported

    @Hyperoptic An engineer visit ws scheduled today 2 fix our broadbnd issue & nobody showed up. The visit ws cancelld & no communicatn about dis until I askd customer service. It's been 2 days without broadband service. Next visit is now after 2 more days. Unhappy with the service!

  • YusufMi49118545
    Yusuf Miah (@YusufMi49118545) reported

    @Hyperoptic @HyperopticCS With my 1gb internet i only get 700 download. Why am i not getting 900download. Can anyone help?

  • DBauszus
    𝕯𝖊𝖓𝖓𝖎𝖘 𝕭𝖆𝖚𝖘𝖟𝖚𝖘 (@DBauszus) reported

    @Hyperoptic 1G synchronous package is blazing fast. However processes with multiple async @nodejs fetch are crippled. How to async fetch with a sync service❓

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    @PositiveLad @Hyperoptic @virginmedia Interesting. Seriously will consider it and Vodafone 5G as well (they're my mobile provider so may make savings). I just can't stand the frequent outages and inability to speak to people when there's an issue.