Hyperoptic outages and service status in Luton, England

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rafael Lino (@maidaomd) reported 5 minutes ago

  @Hyperoptic How is it possible that I live literally 1 mile away from ur headquarters and my Internet needs to have an outage everyday! Shocking services! It's been 7 days since ur service in white city area is down!

• 
  Jordan🇩🇲 (@JordyOnside) reported 12 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down

• 
  Jane Doy MBPsS (@Janebcd) reported 13 minutes ago

  @Hyperoptic Your chat is not working & you’re keeping us waiting and not replying. No internet in SW1P area for hrs ..?

• 
  Elizabeth (@Elizabe80680425) reported 13 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  AKP (@witless_duck) reported 15 minutes ago

  @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

• 
  Janaka Abeywardhana (@janaka_a) reported 17 minutes ago

  @Hyperoptic position 158 in the telephone support queue!!! what a joke!

• 
  James Nicholls (@jamesjnicholls) reported 18 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  van woosen (@woosen7717) reported 20 minutes ago

  @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying

• 
  amy (@amy35672408) reported 21 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  J (@emirxtesera) reported 22 minutes ago

  @AbPMet @Hyperoptic Still down?