Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 03/29/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • the_perfexp SanKay Exposures (@the_perfexp) reported

    @Hyperoptic Can you tone down the marketing and focus on fixing your constant internet issues, we go for days without internet and your support take days to reply

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Waste of space. Shocking service sort it out BT need pushing

  • LilPiglet__1 Skye (@LilPiglet__1) reported

    @StayGh0sting Since community fiber and hyperoptic don't service my area, I might have to take a leap of faith with virgin lool

  • greg_smith29 Greg_of_Huddersfield (@greg_smith29) reported

    Hi @Hyperoptic I recently upgraded to your 500mb service from your 250. Since then, I'm barely getting 20mb download speed on an ethernet connection. I've emailed your support team twice with no response. yes, I've restarted the router several times. Starting to feel annoyed.

  • GillesOhana Gilles D Ohana (@GillesOhana) reported

    I am super disappointed by the customer service of WiFi provider @Hyperoptic in London. The WiFi service from @Hyperoptic has been down for four days and they don’t bother sending an engineer to fix the simple issue. What a bad customer service you have - TERRIBLE

  • AberraAdam Adam Aberra (@AberraAdam) reported

    @Hyperoptic your service has been down three times this week, most recent outage has lasted for 24hrs. Unacceptable. What is going on??? Service credits only after 48hrs of outage is rubbish. Sort it out. Not impressed.

  • ristyrestia risty restia (@ristyrestia) reported

    @Hyperoptic my internet connection is in trouble from 3pm today. I have called and reported the issue, please fix it asap!

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS four weeks outage YOU ARE SH1T

  • indymatters Indy Matters (@indymatters) reported

    Anyone with recent experience of @Hyperoptic in Edinburgh? Some older posts suggest it has outages. My virgin fibre never does but it’s overpriced and I resent paying for phone and TV I literally never use

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Sort it out ¡!!!!!!!!!!!!!!!