Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 03/26/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • froggyfoots Frog 🐸 (@froggyfoots) reported

    Phoned up Sky and they clearly explained it may take a week as they are having issues with orders. Fine, at least they told us. Called EE and they're gonna get us online in a matter of days. I recommend @BarrattHomes stops working with @Hyperoptic #hyperoptic

  • MichaelBridge_ Michael Bridge (@MichaelBridge_) reported

    @Hyperoptic Been told ONE WEEK to sort a line issue with my flat building & box. Plenty affected. A week is too long.

  • adnan_miah Adnan (@adnan_miah) reported

    @Hyperoptic Today is the 29th Nov and I have not recieved my router. I have spoken to customer support team but it is out of their hands as they're awaiting response from the warehouse. Again this service is poorly managed and @HyperopticCEO need to look into another provider!

  • screeberagh Ben (@screeberagh) reported

    @HannahAlOthman Depends on what kind of connection (e.g. is it BT "full fibre"?). Virgin can oversubscribe leading to slower speeds at peak times (but can be a problem with anyone). If BT are offering ~60 Mbps or less try Virgin? In Manc worth check for local fibre first (e.g. hyperoptic, brsk)

  • DanielleCoelho_ Danielle (@DanielleCoelho_) reported

    @Hyperoptic need to book my installation but online portal doesn’t give me the option and I’ve been on hold on a call with you for over 16 min at the moment. As a new customer this doesn’t inspire confidence- maybe I should cancel before we start

  • PhillipJ1991 Phillip Williams (@PhillipJ1991) reported

    @Hyperoptic Please tell me you're expanding to the WA4 postcode soon. Save me from my terrible and overpriced internet 😭😭😭

  • VR2AR Steve Dann (@VR2AR) reported

    @Hyperoptic internet down in East London for over 8 hours. This level of non-service is unacceptable.#FAIL

  • DEMIGOD_ROB DEMIGOD_ROB (@DEMIGOD_ROB) reported

    @Hyperoptic @Hyperoptic internet is down again in the N7 area of London. Can you confirm what the problem is and when this will be resolved?

  • DaveEV8 DaveEV (@DaveEV8) reported

    @slye @2nd_ellllectric @Hyperoptic Wonder why Spectrum is so slow where you are? I had been paying the same for 200/10 for a long time and they recently upped it to 300/10 for free. Still signed up for fiber that Ting is rolling out, though who knows when that'll arrive.

  • Navy_Gaijin Adam Dobkin (@Navy_Gaijin) reported

    @Hyperoptic internet is down in CM7 2? Please advise?