Hyperoptic

Hyperoptic Outage Report in Luton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Luton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Luton, England 12/10/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ancr_cotswold harrison🌾 (@ancr_cotswold) reported

    @_baoge @iamsamitpatel @Hyperoptic where do we even report a loss is service or data? on their website? great! i cannot even access their website because my area has poor 4G 🙄

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @allsomatt @Hyperoptic We're truly sorry to hear that we won't be having you on board any time soon, Matt. Making the service live in a certain area requires multiple stages and steps, and the physical installation is only one of them. We would need to connect the area to our network in the system too!

  • BentleyHarry Harry Bentley (@BentleyHarry) reported

    @sendhelpformom @Hyperoptic Exactly the same. Day 6 for myself. Monday send me an update saying they have no update on it. Nothing since. Worst decision of a provider made

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic the service you are providing is appalling and no one is working fast enough to get this issue resolved.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Ingbarb1 @Hyperoptic We are so sorry to hear that, that sounds like an awful experience.😔We'd like to help, so please DM us your details, and we'll be on it.

  • anastasiaxego ANASTASIA EGO (OF link ⬇️) (@anastasiaxego) reported

    @sqlartist @Hyperoptic @HyperopticCS They better fix it… I thought they are the best internet around… now I can’t trust them

  • wnaraic Ciarán (@wnaraic) reported

    @Hyperoptic internet has been down pretty much all day in SE1. Been in the chat queue for ages or no answer on the phone. Sort it out!

  • ArnavDreams arnav (@ArnavDreams) reported

    You have very conveniently disconnected my internet today stating some validation error. I have never dealt with an internet company so slow in functioning and so frustrating to deal with. There is no turn around time, no customer satisfaction, no accountability. @Hyperoptic

  • anastasiaxego ANASTASIA EGO (OF link ⬇️) (@anastasiaxego) reported

    Anyone else with Hyperoptic Internet? My internet speed is SO DOWN I can't work! Was 1 mb/s yesterday and now between 5-20! Anyone else? What is going on? @Hyperoptic @HyperopticCS

  • beebeegom 뷔뷔 (@beebeegom) reported

    @HyperopticCS @Hyperoptic approximately how long will it take to fix the Wifi issue in NW9?? Please give a specific time frame