Hyperoptic outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Is Looking (@LookingAndrew) reported 3 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Gregor_Masterton (@GregorMasterton) reported 3 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Tushar Tony (@TusharTony) reported 3 minutes ago

  @Hyperoptic Most useless broadband service ever #hyperoptic

• 
  Paul Thompson (@tommo_68) reported 6 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  Paul Thompson (@tommo_68) reported 7 minutes ago

  @Hyperoptic How will users contact you when your Internet isn't working. Services went down yesterday, and nothing advised by you again. Hopeless company and you don't care

• 
  T (@t0pe_t) reported 7 minutes ago

  Hyperoptic smh Fix up

• 
  M. (@mariucha77) reported 8 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

• 
  ZombieRodeo! (@ZombieRodeo) reported 8 minutes ago

  @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!

• 
  ᴄᴍ. (@charliemensah) reported 10 minutes ago

  @Hyperoptic CM3 area down?

• 
  Twiggy (@heyimtwiggy) reported 17 minutes ago

  @EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them