Hyperoptic Outage Report in Loughborough, Leicestershire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet
(@helli_1209) reported
@Hyperoptic I’ve had no internet for 24 hours, tried to live chat but it’s not working. Please can you help?
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JitanEDM
(@JitanEDM) reported
So it seems @Hyperoptic have all the time in the world to respond to people complaining about @virginmedia but won’t do anything to fix their widespread issues and just close their live chat down instead and have no one answer the 24/7 support tickets or calls.
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Ambar Acharya
(@ambaracharya123) reported
@Hyperoptic Team, I am a user and whenever there is an outage in my area (G312HB), you guys take ages to fix it. Last time when it went on Friday Morning, it got fixed on Monday Morning. Who the hell would take 3 days to fix an issue ??? Classic example of your POOR SERVICES !!!
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Jesús Bracamonte
(@JesusFr) reported
@HyperopticCS Whats the SLA for social media support requests @Hyperoptic?
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HyperopticCS
(@HyperopticCS) reported
@Livelifelovely @Hyperoptic We're sorry for such a long downtime, and the delay with our reply to your DM. We've provided more details there, but we've received confirmation that the service in your area was restored not so long ago, and we are hoping everything is fine on your end now too!
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Johan Ballot
(@JohanBallot4) reported
@Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.
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Nx-Sussybaka
(@JSNxsus) reported
@ancr_cotswold @Hyperoptic Worst company that i’ve ever had to deal with
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kevin straughton
(@kevinstraughton) reported
@gwidan @Beatdownbrown @Hyperoptic You guys having wifi issues? Can get some pages loading-ish connected via ethernet but nothing via wifi
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JitanEDM
(@JitanEDM) reported
@Hyperoptic @ChooseUK However the 24/7 support doesn’t respond…feels like the old days of talktalk and BT again.
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James Raja
(@madingod) reported
@HyperopticCS @Hyperoptic The main problem is you're not admitting the widespread issue and delay in fixing the issue. When you have atleast 100+ customers impacted try to provide proper update and ETA.