Hyperoptic outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZombieRodeo! (@ZombieRodeo) reported 4 minutes ago

  @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!

• 
  Saika (@Saiccc2) reported 4 minutes ago

  @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

• 
  RoseyD77 (@RoseyD77) reported 4 minutes ago

  @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

• 
  Kurt Robson (@KurtRobsonn) reported 11 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  SanchoMagnifico (@SanchoMagnifico) reported 13 minutes ago

  Oi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?

• 
  πι (@TheThreepoint14) reported 15 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Jane Doy MBPsS (@Janebcd) reported 19 minutes ago

  @Hyperoptic Your chat is not working & you’re keeping us waiting and not replying. No internet in SW1P area for hrs ..?

• 
  Wayne (@MrWayneyB) reported 24 minutes ago

  Anyone having issues with Hyperoptic Internet?

• 
  James Nicholls (@jamesjnicholls) reported 25 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 28 minutes ago

  @Hyperoptic you are down