Hyperoptic outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Hills (@markhills205) reported 30 seconds ago

  @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

• 
  Channy 💋 (@_giannix) reported 2 minutes ago

  I cannot wait to be out of this contract with Hyperoptic. There’s always connection issues

• 
  SanchoMagnifico (@SanchoMagnifico) reported 3 minutes ago

  Oi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?

• 
  Eddie (@EddieMakesGames) reported 3 minutes ago

  Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

• 
  Kav (@KavehD) reported 9 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Rameez Kaleem (@RameezKaleem) reported 10 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  Marcelo Hidalgo (@mhmnat1) reported 10 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  One.piece.fun (@Onepiece16601) reported 11 minutes ago

  @Hyperoptic my internet down from yesterday 12 November 2025. Any idea when it will be back up? Status search on your website doesn't seem to work 💔😡

• 
  Katherine Lovell (@katherinelovell) reported 13 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

• 
  Zakaria Mahmud (@zmahmud17) reported 14 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??