Hyperoptic Outage Report in Loughborough, Leicestershire, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (15%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Digby Chicken Ceasar (@jcceltic) reported 6 minutes ago

  @TRealSlimJadey @HyperopticCS They now refuse to proceed to resolve UNLESS I test the speed using a laptop ( which I don’t have ) that is connected via Ethernet to their router 👀👀👀. Running out of patience now Hyperoptic, it’s YOUR problem not mine, now any chance I can get the service I pay for ie, 500Mb

• 
  RNL (@R_N_Lee) reported 10 minutes ago

  @HyperopticCS @Hyperoptic still no internet access, counting 6 days now. Reminder that it was your engineer that caused this issue. CS not giving an update and clueless as to what the problem is. Who can fix this?! You have 24 hours until I switch. Do not use this provider

• 
  S. (@Dingdong429) reported 13 minutes ago

  @ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.

• 
  Nadine (@Nadineait1) reported 13 minutes ago

  @Hyperoptic @HyperopticCS Please fix the wifi its soo slow😭

• 
  TheRealSlimJadey (@TRealSlimJadey) reported 16 minutes ago

  Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS

• 
  Paul ⚒️ (@CockneyPirlo7) reported 16 minutes ago

  @R_N_Lee @HyperopticCS @Hyperoptic Absolutely horrendous provider. Same issue. No coverage since Monday. Cannot even give me a time frame when It will be fixed. Caused from a planned maintenance by one of their engineers. Shambles

• 
  Danielle (@F1Danii) reported 17 minutes ago

  @blackamnesias @HyperopticCS I hope it is resolved soon, but wouldn't hold your breath. They are also terrible at providing ETA, had 2 stints of downtime this month. First was 11 days and now on day 4. Hyperoptic have no idea when this will be fixed but assure me it is in hand...

• 
  Graeme (@graemebrown86) reported 19 minutes ago

  @LGSTFU22 @HyperopticCS Point proven then I don't know how they get it to each property but clearly a wider issue despite them denying it. DO YOU UNDERSTAND @Hyperoptic ? Where's the Glasgow engineer? Get them to my block to prove I'm right!

• 
  Andrew Brooks (@taxbod) reported 19 minutes ago

  Use our handy indicator to check on your broadband service. Yep. It’s not working. No ****. Thanks, Hyperoptic.

• 
  Lee Jones (@thisleejones) reported 22 minutes ago

  @Hyperoptic Hello, I have been trying to get a reply to ticket 2398332 since 16th August. Please help.