Hyperoptic outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  One.piece.fun (@Onepiece16601) reported 0 seconds ago

  @Hyperoptic my internet down from yesterday 12 November 2025. Any idea when it will be back up? Status search on your website doesn't seem to work 💔😡

• 
  Tony Costanza (@BarryDavid69562) reported 42 seconds ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  SanchoMagnifico (@SanchoMagnifico) reported 3 minutes ago

  Service gone down in NW8 area @hyperoptic and no ******* resolution.

• 
  James Nicholls (@jamesjnicholls) reported 5 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Janaka Abeywardhana (@janaka_a) reported 8 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  AKP (@witless_duck) reported 8 minutes ago

  @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

• 
  Sean Geraghty (@cedarmaster) reported 9 minutes ago

  @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.

• 
  MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported 11 minutes ago

  @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too

• 
  Janaka Abeywardhana (@janaka_a) reported 13 minutes ago

  @Hyperoptic position 158 in the telephone support queue!!! what a joke!

• 
  Caroline McKernan (@carolinemck2) reported 15 minutes ago

  @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??