Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 02/06/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Higwanz Frank Higgins (@Higwanz) reported

    @Hyperoptic my internet has been down since yesterday and it has continued today. What is going on? When will it come back online? My postcode starts with W10

  • krystel68 Christelle G. (@krystel68) reported

    @Hyperoptic I asked to cancel end of Aug & again 4 Sept on your chat ! ). You STILL cut me off on 18 Sept but are charging me until END of Oct for ZERO service. Then admitted “we cancelled because someone else wanted to.” This is disgraceful. @DanaTomicic why rip off customers?

  • bobwootton B o b W o o t t o n (also on BlueSkyj (@bobwootton) reported

    @virginmedia broadband down again, third time in a month 🥵 Speeds are up but reliability down on this premium service, both apparently coincident with the arrival of a new router. Out of contract, considering #Hyperoptic now.

  • miss_scholz SCHOLASTICA OKOLO✨🇬🇧🇬🇧 (@miss_scholz) reported

    @Hyperoptic PICK YOUR CALLS!! I have been waiting to speak to your customer service team for over an hour 😡

  • aarongfootball Aaron Goldstein (@aarongfootball) reported

    @Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?

  • roci_spi Rocio Sainz Maza (@roci_spi) reported

    @Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?

  • RhysHarrocks d u m b b o i (@RhysHarrocks) reported

    @Hyperoptic @HyperopticCEO your company’s service is shocking, please do something

  • jonathancgrant Jonathan Grant (@jonathancgrant) reported

    @Hyperoptic are you always this incompetent? My service has been down for 72 hours. You have promised me 3 engineers with no show. I strongly urge no one to sign up with this company

  • mhmnat1 Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic there’s no internet connection in my home! Please help me asap!!

  • mhmnat1 Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic What kind of service is this! Again no internet connection 😡😡😡 @Hyperoptic