Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 11/29/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenP42694415 Darren Porter ChM FRCS (@DarrenP42694415) reported

    @Hyperoptic Pity the service goes down once every three weeks

  • RTWRich RtwRich not really here anymore, see richtwarms (@RTWRich) reported

    @Hyperoptic Thanks for the annual cliché. It's an even odder time when your service goes down in AL1, with zero explanation. @HyperopticCS

  • wc1chris wc1chris (@wc1chris) reported

    @HyperopticCS @Hyperoptic Hello! The internet in Zachary House SW9 0AF (London) has gone down this evening. It seems to be a problem across the building. Please can you advise when this will be rectified? Thank you

  • user19860331 user19860331 (@user19860331) reported

    @Hyperoptic Have you really got rid of your chat support and now it's phone / email only? That is gonna be painful

  • DavisJd183 James Davis (@DavisJd183) reported

    @Hyperoptic My internet has been down for 3 days now, I’m based in central Manchester. Is there any explanation for this and when will it be resolved??

  • recliner2 Nigel Pendse (@recliner2) reported

    @HyperopticCS But my Hyperoptic line is still down, for the second time this week!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @CHAYHO1 @Hyperoptic @zeninternet We understand that it may not be the fastest solution, but it is our standard practice to send our routers via Royal Mail. This way we have engineers available to immediately help our customers if they have a connection problem, or if an installation is required!

  • atwitty2 atwitty 🇺🇸 🇺🇦 (@atwitty2) reported

    @PB79377877 @COdendahl @DmytroKuleba Not sure why you are being rude, I am quite hyperoptic thank you. No one said not a World problem. I think "more of" was the term used. Putin is a problem for something like: Ukraine>Poland>Europe>USA>Australia>Japan. China, NK, Iran---not so much. At least not yet, esp China.

  • robyn_tupper Phoenix Warrior 💙 (@robyn_tupper) reported

    DO NOT USE @Hyperoptic WORST COMPANY AND SO UNHELPFUL

  • milkystainz Jesse Hon (@milkystainz) reported

    Hi there @hyperoptic @HyperopticCS we have not had any service for over 3 days since Sunday in KT20 5FR with customer support constantly telling us there are no updates and we just have to wait. Please can you fix this ASAP?