Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 01/08/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    @HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    My @Hyperoptic renewal felt like they were trying to pressure me into 500Mbps and 1Gbps packages when I wanted to downgrade to 150Mbps - left a very bad taste in my mouth 😔

  • VikeshKPatel Vikesh patel (@VikeshKPatel) reported

    @Hyperoptic no internet since yesterday but still expected to be charged regardless of service provision. How does that work please?

  • Lotx Charlotte Moore #NATIONALISE GOVERNMENT (@Lotx) reported

    @Hyperoptic You also say you run a 24hour service. YOU DON'T.

  • CazzyRNF Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @HyperopticCS @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…

  • CazzyRNF Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @HyperopticCS @Hyperoptic I have DM’d - & look forward to a positive response: after all, an 11 day wait for an engineer, when several customers are affected with complete outage - can not ever be deemed good customer service!

  • CazzyRNF Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…

  • AnnaDellow Anna (@AnnaDellow) reported

    @HyperopticCS @Hyperoptic Thank you for getting back to me! We have tried calling you and your customer service team have told us that there is nothing they can do as it is up to the engineers. However, we are not able to be transfered to the engineers either.

  • Chev1738 Chev (@Chev1738) reported

    @HyperopticCS Response from Hyperoptic: Fumigation means no re-cabling for 2 weeks. No date of fumigation given. No date for internet resumption. You expect your customers to go without internet while under contract for a month?! You couldn't replace then fumigate? @Ofcom Some help please?

  • indymatters Indy Matters (@indymatters) reported

    Anyone with recent experience of @Hyperoptic in Edinburgh? Some older posts suggest it has outages. My virgin fibre never does but it’s overpriced and I resent paying for phone and TV I literally never use