Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 03/04/2026 18:15

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Isidwre Isidore (@Isidwre) reported

    @Hyperoptic I am currently using your service and your support is atrocious while the Internet regularly stops at least at my place. Do, very unhappy customer and cannot recommend you in any way. You used to be good though

  • kevinstraughton kevin straughton (@kevinstraughton) reported

    @gwidan @Beatdownbrown @Hyperoptic You guys having wifi issues? Can get some pages loading-ish connected via ethernet but nothing via wifi

  • Beatdownbrown Li (@Beatdownbrown) reported

    @Hyperoptic central brum Wi-Fi down???

  • The_Wrath_of_Ra The_Wrath_Of_Ra (@The_Wrath_of_Ra) reported

    @Hyperoptic your referral scheme does not seem to work and feedback on my emails on the issue

  • JesusFr Jesús Bracamonte (@JesusFr) reported

    @HyperopticCS Whats the SLA for social media support requests @Hyperoptic?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @80x80AFC @Hyperoptic Oh no! We're sorry to hear of the inconvenience caused, it was never our intention to target a specific timing, as our work also depends on multiple factors and is done in accordance with them, while all customers are informed ahead of time. We hope your service runs ok now!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Livelifelovely @Hyperoptic We're sorry for such a long downtime, and the delay with our reply to your DM. We've provided more details there, but we've received confirmation that the service in your area was restored not so long ago, and we are hoping everything is fine on your end now too!

  • UARE247 Uppili (@UARE247) reported

    @hyperoptic from a top end reliable service to more cost new router and more outtages with no info from company - @HyperopticCS any idea when internet will come back as my EE reception here is rubbish thus internet via hotspot ropey.

  • tornar Tornar Yang (@tornar) reported

    @Hyperoptic Is there an outage in the E14 area at the moment?

  • JesusFr Jesús Bracamonte (@JesusFr) reported

    Hey @Hyperoptic @HyperopticCS do you have any updates on my activation? Is been almost a whole week since you where due to enable my connection. The support experience has been super poor as well everytime I call I get a 24-48 hours timeline for the problem to be fixed.