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Hyperoptic

Hyperoptic outages and service status in Loughborough, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Loughborough, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • maidaomd
    Rafael Lino (@maidaomd) reported

    @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

  • rravilla24
    ravish (@rravilla24) reported

    @Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.

  • dikong87
    Di Kong (@dikong87) reported

    @Hyperoptic my internet is down. I’m in SE3 area in London.

  • Footimaster
    Footimaster (@Footimaster) reported

    @TomStokesFC I found Virgin to be horrible Stokes and overpriced I had to switch I highly recommend Hyperoptic if they do your area much faster upload speeds, cheaper and overall better service

  • Saiccc2
    Saika (@Saiccc2) reported

    @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic is there a problem with the internet? I don’t have service.

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

  • thinkbroadband
    thinkbroadband.com (@thinkbroadband) reported

    @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).