Hyperoptic Outage Report in Loughborough, Leicestershire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (16%)

3. 

   Wi-fi (9%)

4. 

   E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Selva (@indraselva) reported 6 minutes ago

  @Hyperoptic @HyperopticCS internet is down in LS9 8. It was all working good until you did regular maintenance.. just after your maintenance we have complete outage.. :(

• Craig Bailey (@cb33scotland) reported 8 minutes ago

  @Hyperoptic why are some of your staff not able to speak to engineers but some can. Now been or of service for 3 days!!!!! Really thinking of leaving at the end of my contract

• HyperopticCS (@HyperopticCS) reported 10 minutes ago

  @cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏

• Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported 11 minutes ago from Harrow Weald, England

  Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

• Melisa Greenfield 💙 (@thislittlemel) reported 14 minutes ago

  @The_Stockboy @Hyperoptic A streamer I watch uses these guys and has had nothing but trouble for months. Beginning to think they should be avoided at all costs.

• Poggzi (@Poggzi) reported 17 minutes ago

  @spaceanubis @PUBG Is it only Deston or does affect all maps? Same thing has happened in EU. I used to enjoy 8-15 ping (based in London on Hyperoptic FTTH at 1Gbps up and down) and now I get 25-50 ping. 25-50 is still ENTIRELY playable, but noticeable when it's 3x what you're used to.

• Lisa Jones (@Mrs_LisaJones) reported 19 minutes ago

  @Hyperoptic No broadband since Saturday morning in Granton north Edinburgh, and very poor communication with customers. Can we get an update please?

• Bishnu B. Das (@bishnu_1989) reported 20 minutes ago

  @Hyperoptic I have placed the order but however my router is not yet delivered to me! I have called multiple times to customer care and they say Royal Mail looks after that. Also they are unable to provide a tracking id for that. Please help! Bad experience

• Nikhil Nadipelli (@nikhilnadipelli) reported 22 minutes ago

  @Hyperoptic Your gif image actually suits well to the terrible customer service representatives who definitely don't value any 'customer'. I decide to close my connection and I am offered '6M' free connection. But better pay for good service than be treated bad.

• Alex Pasfield (@The_Stockboy) reported 23 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?