Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 01/16/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • herculeyuan Hercule Nuay (@herculeyuan) reported

    @Hyperoptic @ChooseUK We need the problem to be fixed ASAP! Can't work due to unstable Internet. It just interrupts many important event!

  • NdrJnr NDRJNR 🇬🇧🇯🇲🇮🇳 (@NdrJnr) reported

    @thekuntz69 @HyperopticCS @Hyperoptic The service we as Beaufort park residents are experiencing is down right shocking. An update pertaining to the issue needs to be reported sooner rather than later!

  • daveee852 Davey Dave (@daveee852) reported

    @Hyperoptic @ChooseUK Dear Hyperotic, I got fired today because I missed an important meeting this morning due to the internet outage in NW9. You guys have ruined my life. I still got a mortgage to pay and two kids to raise. How will you compensate my loss?

  • shreekpkun shreerao (@shreekpkun) reported

    @HyperopticCS @Hyperoptic @HyperopticCS : Pathetic service, tried reaching u via mail/call no luck.. Net is down from yesterday afternoon and where is the regular update? Do you have any ETA or not?

  • UgoSouza4 Ugo Souza (@UgoSouza4) reported

    @Hyperoptic @ChooseUK Reliability is not a work you guys should be using. We are close to 48 hours without service here in NW9

  • bob_builder88 Russel WestBrick (@bob_builder88) reported

    @HyperopticCS @EuropeanNick Nick @Hyperoptic are terrible internet providers with regular outages. Avoid if you can

  • _youfoundisaac Isaac (@_youfoundisaac) reported

    Not @Hyperoptic @HyperopticCS ignoring messages and calls because their service is going to **** and have zero planning abilities in getting it fixed. Madness. At least be honest with customers and set expectations.

  • ryan_murton Ryan Murton (@ryan_murton) reported

    @olinewton Had Virgin Media for past 4 years in old place, the worst provider/internet I've ever had. Had Hyperoptic for 6 months in new place and it's absolutely flawless & cheaper. It's incredible!

  • 23AaronJoshuaa Aaron Alcock (@23AaronJoshuaa) reported

    @HyperopticCS Kindly note that I’ve had to make this social media account because your official channel isn’t working. Live chat is down. Phone calls cut off. Hyperoptic seem to be quick enough to use this channel when they are boasting of how marvellous they are…

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.