Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 12/07/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ExiledPHNX Will Jones (@ExiledPHNX) reported

    @Hyperoptic internet not working at Cook Street Glasgow. Been having issues for about 5 days but now it won’t even work.

  • madhiahussain Madhia Hussain (@madhiahussain) reported

    @Hyperoptic Could you please give an update on the outage in Tower Hamlets?

  • majordamo Majordamo Again (@majordamo) reported

    @Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service

  • alpinetwentytwo alpine deux (@alpinetwentytwo) reported

    @Hyperoptic My hyperoptic broadband has an unresolved fault for a week now (it doesn't work)

  • Clem109 Clem (@Clem109) reported

    @bt_uk how much would it cost to cancel my broadband, I have 12 months left? @Hyperoptic are offering me a much better deal.

  • __R0BZ__ Robz (@__R0BZ__) reported

    @Hyperoptic biggest scammers going in the UK, you guys are a joke 1 month of stupid replies, 4 appointments missed by your engineers hours and hours of waiting on hold, please no one absolutely no one use this Internet provider.

  • sfali22 Farhan 💙 (@sfali22) reported

    @hyperoptic internet service down in NE4, Newcastle-upon-Tyne

  • Darkman3456 Re-wild The World 🇬🇧 (@Darkman3456) reported from Bracknell, England

    @Hyperoptic @HyperopticCS hi my internet has been down for several hours now, when will the service be restored?

  • Miss__LL L (@Miss__LL) reported

    @Hyperoptic Exactly. My hyperoptic broadband has become substandard since 04/01/22. 58.75 mbps download and 139mbps upload vs the 500mbps paid for and previous. Location N1. Causing me hassle. Please help.

  • Elliotth30 Elliott Hall (@Elliotth30) reported

    @Hyperoptic yet again another outage at SE15 6 ... UK's most unreliable network.