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  7. Loughborough, England
Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sendhelpformom
    Cristina (@sendhelpformom) reported

    @HyperopticCS @Hyperoptic I can confirm that my internet is back on. However the speed is still a third of what it should be. I am actually scared to ask you guys to fix it. Can you without killing my internet again?

  • jjwere1
    jjwere (@jjwere1) reported

    @Hyperoptic I am definitely suing for compensation. No wifi in the NW9 area for 15 hours now. No communication or response from customer service. ****** network and leaving definitely.

  • ArnavDreams
    arnav (@ArnavDreams) reported

    You have very conveniently disconnected my internet today stating some validation error. I have never dealt with an internet company so slow in functioning and so frustrating to deal with. There is no turn around time, no customer satisfaction, no accountability. @Hyperoptic

  • jellyforlunch
    jellyforbreakfast (@jellyforlunch) reported

    Outage is still going on. Its been this way since 4:45pm yesterday @Hyperoptic @HyperopticCS when will it be fixed? The next working day is about to start and I have no internet still

  • latishaleighx
    lleigh (@latishaleighx) reported

    @Hyperoptic you have arranged 4 engineer visits to our apartment and issue remains u resolved. Please confirm to me what exactly your engineers are doing on site as it doesn’t seem to be anything.

  • tashaa__10
    Tasha✨ (@tashaa__10) reported

    @Hyperoptic @HyperopticCS internet still down in liverpool? All your replies seem to be to london based customers!?!

  • fcannatelli97
    Francesca Cannatelli (@fcannatelli97) reported

    My wifi has not been working since Sunday and Hyperoptic has not done anything to fix this. I have been calling everyday and no measures have been taken. I need this fixed today. This is totally unacceptable @Hyperoptic @HyperopticCS #hyperoptic

  • d_ramneek
    Ramneek D Singh (@d_ramneek) reported

    @Hyperoptic Have had no internet in E1 since yesterday evening! Please fix this as I work from home and it quite annoying for sure! My roommate called and you only promised to have someone at my place in 10 days?? What is this kind of service, so I need to work on 4G now?

  • Sandra_xoxx
    Sandra (@Sandra_xoxx) reported

    @jellyforlunch @Hyperoptic Seriously so annoying 😫 hope @Hyperoptic will fix it soon!

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @Ingbarb1 @Hyperoptic We are so sorry to hear that, that sounds like an awful experience.😔We'd like to help, so please DM us your details, and we'll be on it.