Hyperoptic outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tahmedur Rahman (@Tahmedur123) reported 6 minutes ago

  @_Shareen267 Hyperoptic, consistently fast and strong speed constantly, even when there is lots of devices on at once, been with them for 2 years now not a single complaint.

• 
  Siddhant patni (@RafaSidwolf) reported 8 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Mr Direction (@swestzeta) reported 8 minutes ago

  @Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality 😡😡

• 
  David Nicholls (@replicants) reported 17 minutes ago

  @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 17 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  Ryan 🤠 (@Slimothy_James) reported 20 minutes ago

  Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

• 
  Carolina (@caro_SpecialOne) reported 33 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  J4 (@JARVANHIMSELF) reported 33 minutes ago

  @Hyperoptic internet down since 1:00am in Barking ??????

• 
  EKO (@EKOcasts) reported 35 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

• 
  MV (@d039043) reported 37 minutes ago

  @Hyperoptic your support service is a joke. Put on hold for 48 mins now to get my connection cancelled. What other channels can I use to cancel my connection? #shocking