Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 03/07/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • seyefaro Oluseye Farodoye (@seyefaro) reported

    @Hyperoptic is seriously messing with my work. Getting download speeds of 1Mbps when you’re paying for 1Gig is unacceptable. Spoke to customer support and they’re asking me plug a cable to test. Where am I supposed to find a computer with an Ethernet port?

  • 6thGrom Grom McGromface The 6th (@6thGrom) reported

    @Hyperoptic internet still down in the SM1 area. I'm about to finish work and head home. This makes me a sad panda 😞🐼 what's going on guys?

  • Iamtripuresh Tripuresh Verma (@Iamtripuresh) reported

    @Hyperoptic I have got 1 GBPS speed connection but I am receiving barely 200 MBPS ,can you please help here

  • Anubhav_11 Anubhav A. (@Anubhav_11) reported

    @Hyperoptic Can you please avoid maintenance work during working hours? As you might be aware a lot of people work from home these days, and loss of network on weekdays between the working hours is a very big inconvenience. Reading RG1.

  • FanMMA28 Charlie (@FanMMA28) reported

    @Hyperoptic Bit like you lot with your terrible excuses.

  • SamSteadman86 Samantha Steadman (@SamSteadman86) reported

    @Hyperoptic Deffo not hyper reliable, I've had virgin media installed as a back up as your service is down at least once a month!

  • MHalberstram12 Dr Trappenstein (@MHalberstram12) reported

    @Hyperoptic I’ve called up 6 times since March and you still haven’t resolved my issue. Disgraceful service. Constantly advise me to call back so I waste my time and get no update.

  • jaybee_ms JaysBees (@jaybee_ms) reported

    @MHalberstram12 @Hyperoptic That’s terrible. Big themselves up about being best …… but actually when I comes to honouring promises they are very much not the best.

  • WindyinSancreed Simon Menneer (@WindyinSancreed) reported

    @Hyperoptic Planned maintenance 9-1 today in St George's Wharf. 6 hours later and it still doesn't work and your customer support is clueless. An update would be appreciated.

  • ch0senlmao ch0sen (@ch0senlmao) reported

    @HANCXCK @jxsha1 @NAAAYIL hyperoptic the G’s. been with them a year now, and been down once and for only 20 minutes. never going back to virgin