Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 12/17/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • F1Danii Danielle (@F1Danii) reported

    Look forward to the day my Twitter won’t solely be dedicated to trying to get hyperoptic to fix my wifi. @Hyperoptic @HyperopticCS Not sure that day is going to come anytime soon. I should have stuck with @TalkTalk at least they could maintain a quality service.

  • MrAdy1882 Ady (@MrAdy1882) reported

    @Hyperoptic your Customer portal is a 🤬 joke 5 mins to just login to check my details

  • usman015 Usman (@usman015) reported

    @Hyperoptic Now up to 17 days with no internet service still no one has called to explain the problem or how this is going to get resolved!!!!!

  • jimmy2342343222 jimmy2342343222 (@jimmy2342343222) reported

    @HyperopticCS Hi! I’m having some issues with ping drops from my hyperoptic router to 8.8.8.8 so presumably something is unhappy with my connection, can you assist me? Support ticket: 2436639

  • GerardStryker Gerard Stryker (@GerardStryker) reported

    @reddevil160 @TRealSlimJadey @Hyperoptic Absolute shambles. Should be ashamed of themselves. This has happened countless number of times now yet still no help or support.

  • PatrickPalicica VPP (@PatrickPalicica) reported

    @Hyperoptic / @HyperopticBuild has been down in our building in SE16 for 4+ days now. No communication other than “engineers will be on site”, nor updates or ETAs on when this will be resolved.

  • TRealSlimJadey TheRealSlimJadey (@TRealSlimJadey) reported

    Every Tuesday my upload speed is next to zero. No solution, no support, no help. Directly impacts my income and no compensation. @Hyperoptic are absolutely shocking. Extremely frustrating and disappointing. Do not recommend at all

  • GerardStryker Gerard Stryker (@GerardStryker) reported

    @TRealSlimJadey @Hyperoptic @Hyperoptic an absolute disgrace. You’s should be ashamed of yourselfs…Not only costing jade income but also making an absolute **** show of yourself’s.

  • Riinga1 Ringa (@Riinga1) reported

    @BlueyRL @Hyperoptic @HyperopticCS i was joking about virgin media im lagging on 30 ping and when i see the lag im on 300 ping its like the ping is clickbaiting or something internet is so bad i cant even watch youtube no joke

  • reddevil160 Reddevil160 (@reddevil160) reported

    @Hyperoptic your company as whole is the worst I've ever known, your Internet always cuts out on the same day only this time it has rolled into today and your customer service is the worst part, not only do you not provide a solution when it is needed urgently.............