Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 01/21/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sammajade Samantha Scott 🚢 (@sammajade) reported

    @Hyperoptic wifi town in Canary Wharf - can you fix ASAP! Or provide an update…

  • MSKFactory Misko - MSKFactory (@MSKFactory) reported

    @Skreamies Its because you're with BT. I've used them and Virgin in the past and nothing but issues...changed over to Hyperoptic a while back now and never had a single problem

  • lauramackensie Laura Mackenzie (@lauramackensie) reported

    @Hyperoptic my internet connection has been down for the past couple of hours - please can you help me with this.

  • AmyTeece Amy Teece (@AmyTeece) reported

    @Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!

  • UlkerHassan Ulker Hassan (@UlkerHassan) reported

    @Hyperoptic Any idea when service will be back in Se22? Internet been out all day!

  • henrytojones Henry Tobias Jones (@henrytojones) reported

    .@Hyperoptic broadband down and lying about repairs to their service. Been on hold for hours and then the staff just hang up on you when they get bored. No internet for Xmas.

  • joyjack Joy Jack (@joyjack) reported

    So in other words @HyperopticCS @Hyperoptic thinks I'd gladly spend all of Christmas & new year without internet and still remain a customer. Really? Would you remain a customer of yourself? Lol

  • RATR2016 RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • doddaka Vijaya Doddaka (@doddaka) reported

    @Hyperoptic service is down in Glasgow, G38EX, any update?

  • ConorJLawson Conor James Lawson (@ConorJLawson) reported

    @Hyperoptic my internet’s cut out 5 times this morning whilst I’m trying to work