Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 01/27/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • OliverJHaslam Oliver Haslam (@OliverJHaslam) reported

    @Ricker666 That UL is impressive. That seems to be what lets everyone down — I think Hyperoptic does synchronous gigabit down south, but I might be remembering wrong. I now get a paltry 50-ish

  • Elliotth30 Elliott Hall (@Elliotth30) reported

    @Hyperoptic yet again another outage at SE15 6 ... UK's most unreliable network.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @papafuzzz @Hyperoptic Liam, we're extremely sorry for the inconvenience. We have multiple teams working on the issue and you will be aware when we restore the connection.

  • Clem109 Clem (@Clem109) reported

    @bt_uk how much would it cost to cancel my broadband, I have 12 months left? @Hyperoptic are offering me a much better deal.

  • Satty7 Satty Lola (@Satty7) reported

    @HyperopticCS @Trustpilot @Hyperoptic I’ve had 6 months of stress and now you’ve decided to send me a new router…the customer service has been shocking and this costs me a small fortune every month.

  • Chris2Petts ChrisPetts (@Chris2Petts) reported

    @Hyperoptic Just been told by I have a fault in a cable and you can fix it in 7 days. Doesn’t sound reliable and hyperfast to me. Meanwhile we can’t do our job for the next week but am expected to pay you £50 a month!

  • yorkshire_htafc Blue and White stripes (@yorkshire_htafc) reported

    @HyperopticCS our @Hyperoptic Internet service is down in York (YO1) this afternoon, home router has been turn off and on, all the usual IT support steps followed… is there a service outage?

  • noblesalley Kamal (@noblesalley) reported

    @Hyperoptic 8 days and counting with no internet. 2 network outages in ten weeks. No updates on resolution. What a welcome for a new customer! Unresolved & Unreliable. Can anyone help? Maybe Virgin... #NotsoHyperOptic

  • cechineljeff Jeff Cechinel (@cechineljeff) reported

    @Hyperoptic what a joke is your service, I activated the internet at Saturday(22nd) and still does not work, engineer got late and cancelled the appointment, now only on 4th of Feb? Seriously, I need internet to work, sorry but if they don’t come by tomorrow, you lost a customer.

  • papafuzzz Liam (@papafuzzz) reported

    Nothing like hitting day 5 with no discernible progress. 2 more days and my time with @Hyperoptic hits 50/50 usable service/outage. Looking forward to seeing all the autocomp credits on my account…