Hyperoptic outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nelly Friday (@menticapti) reported 4 minutes ago

  @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.

• 
  Janaka Abeywardhana (@janaka_a) reported 4 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.

• 
  James Nicholls (@jamesjnicholls) reported 5 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Marcelo Hidalgo (@mhmnat1) reported 7 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Jordan🇩🇲 (@JordyOnside) reported 16 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down

• 
  Amber Gayler (@AmbieBambie94) reported 16 minutes ago

  @Hyperoptic is there issues in DA8?

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 18 minutes ago

  the worst Internet provider award goes to @Hyperoptic 👏🏽

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 18 minutes ago

  Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77

• 
  Siddhant patni (@RafaSidwolf) reported 19 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  John Younghusband (@nenamewilldo) reported 21 minutes ago

  @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats