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  7. Loughborough, England
Hyperoptic

Hyperoptic service status in Loughborough, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 69% Internet (69%)
  • 15% Wi-fi (15%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacquel60977861
    Jacqueline Ho (@Jacquel60977861) reported

    @HyperopticCS @Hyperoptic For everyone's benefit, I begged every person I spoke to on the phone to express my frustration and to speak to a customer relations person. I eventually gave up and cancelled the contract. What is the point in you reaching out now

  • georgia36425015
    georgiana (@georgia36425015) reported

    internet outage for 4 days ( since Saturday 13/08) at Basque Court, SE16. No ETA yet. 100 people with no internet in this day and age. As we work from home it is having an impact on our livelihoods. I have also not seen the Hyperoptic van on site at all #hyperoptic #hyperopticCS

  • dkerb
    kerb (@dkerb) reported

    @alittleredpanda @Hyperoptic Same here. Internet down in BS1. Any update please @HyperopticCS ?

  • VikeshKPatel
    Vikesh patel (@VikeshKPatel) reported

    @HyperopticCS no internet since Wednesday and no indication of it being resolved. Hyperoptic cannot resolve the issue and will only compensate from day three onwards. How does that work? How about chalking off the contract entirely and allowing me to move to a reliable provider.

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported

    @bt_uk Not sure the best time to try and sell additional products Is when there has been issues with what should be a simple change of address…. Still no closer to fixing the problem. Anyone used @Hyperoptic are they any good?

  • JustGloow
    JustGloow (@JustGloow) reported

    @HyperopticCS I haven’t had internet since 7pm today and the same thing happened within two weeks ago and I didn’t have internet for 27 hours hyperoptic fix this!!!!!!

  • JezBax
    Jeremy Baxter (@JezBax) reported

    @Hyperoptic are you having connection issues in the Bournemouth area? Have had issues connection for the past few hours. Please can you give me an update thx

  • O_C_Ann
    O_C_Ann (@O_C_Ann) reported

    @Hyperoptic Almost 24h of outage, second Monday in a row, and service has not been restored yet. Still refreshing?

  • ingotism69
    LG (@ingotism69) reported

    4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen

  • PatrickPalicica
    VPP (@PatrickPalicica) reported

    @Hyperoptic / @HyperopticBuild has been down in our building in SE16 for 4+ days now. No communication other than “engineers will be on site”, nor updates or ETAs on when this will be resolved.