Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 12/17/2025 08:00

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • G_Old_M G_OLD Man (@G_Old_M) reported

    As a @Hyperoptic customer, going from telephone broadband to cable (optic) I don’t see any difference in speed & as far as quality of service until I need to contact you, I know nothing about that but am happy to rate you 1 star on any review ,if you so WISH

  • broilogabriel Gabriel Broilo Luz (@broilogabriel) reported

    @HyperopticCS @Hyperoptic The issue has not been resolved, I still don't have broadband and that message is still showing in my account with no further explanation of the said issue.

  • NJBole natalie (@NJBole) reported

    @Iadygut @Hyperoptic you'll pack in this mate **** if it kills me x

  • JoanneHayleyy Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer monday afternoon 10/10 customer service

  • sudeepbhadana11 Thedoctor (@sudeepbhadana11) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild Dear team ,I got hyperoptic for wifi in September 2022 , I was told if I move my place where hyperoptic doesn’t operates they will cancel the subscription with out any charges but now I am being forced to pay cancellation fee ,

  • cheekygobshite Simon (@cheekygobshite) reported

    @AshScrivens @virginmedia @Hyperoptic I’m not far behind after a 7 year customer and now out of contract they’ve put my broadband only up to £60 a month. Community Fibre for a faster speed at £25!

  • Dawning_of_Dusk 🇵🇸 Dawn (@Dawning_of_Dusk) reported

    @HANCXCK @Hyperoptic @virginmedia Called virgin media even though they constantly **** their customers. What a lie.

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @HyperopticCS @Hyperoptic See above! FIX THE ISSUE!

  • FeverPyretic Stoo Trench-Morris (@FeverPyretic) reported

    @markdrew @Hyperoptic None of those providers actually give what they say. You are probably not kissing out, and if they do give what they say, it is part of a 'New customer' deal.

  • JoanneHayleyy Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only on the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service