Hyperoptic outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob 🇺🇦 (@rsjhayes) reported 9 seconds ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

• 
  J Jack (@joyjack) reported 6 minutes ago

  @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.

• 
  Char_B (@beau_belle7) reported 11 minutes ago

  @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!

• 
  Kate (@katefalkingham) reported 14 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 15 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  Twiggy (@heyimtwiggy) reported 18 minutes ago

  @EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them

• 
  Jordan🇩🇲 (@JordyOnside) reported 18 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down

• 
  Adam Piper (@bitwog) reported 19 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Uppili Ventures (@uppiliventures) reported 20 minutes ago

  @Hyperoptic why say no service issues when we all do not have service right now?

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 22 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 No service for me!