Hyperoptic

Hyperoptic Outage Report in Loughborough, Leicestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Loughborough, Leicestershire, England 12/11/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Miz_Amy_ Amy (@Miz_Amy_) reported

    Hyperoptic and the London fire service need to be visited. How are these two organizations that should at first glance have more make workers, having positive pay gaps? I'm really curious now.

  • picapi__ picapi_ (@picapi__) reported

    @ign_emgreen 418?? 😭 i hate paying extra money for things so would never but like you could try to haggle a bit or something? do note that if hyperoptic isn't already in the area it might take a long while to install

  • gnocfc GNO*CFC*⭐⭐ (@gnocfc) reported

    @BBCiPlayer what's going on guys? I need my #StanleyTucci fix and all you're giving me is "Error code 01119" Sort it out.... . (and no, it isn't my internet, @Hyperoptic are rock solid)

  • KFatima27 Kiran Fatima (@KFatima27) reported

    @Hyperoptic When can we expect the outage to be be fixed in the RM13 9GQ Rainham Area. No connection since yesterday morning

  • GwenEvaBearLuvs Gwenny Eva—because men and boys need equality too. (@GwenEvaBearLuvs) reported

    @Hyperoptic Hm, funnily enough, I bet you-know-who don't have a problem with *this*...

  • RadioSte94 Stephen Hubbard (@RadioSte94) reported

    @Hyperoptic hi when are your customer service hours it says 24/7 on the website but can't seem to get through to anyone

  • eff_luii Luii Eff (@eff_luii) reported

    @Hyperoptic There's been an issue lately for a flat I am about to move into. This is the only flat out of 50 or so flats that is not serviced because of potential repair cost? There are 6 identical ground floor flats right next to each other who all have hyperoptic service-Why?

  • Firebirdxox Zelda 🐉 (@Firebirdxox) reported

    @thejsa_ I'm no expert in any of this by any means, but I'm with Hyperoptic and it's £19 a month and has never once in 10 months dropped or caused me issues!

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.

  • Arshad1964 Arshad Jan (@Arshad1964) reported

    @AamirAbbasi111 you did not address your hyperoptic problem?