Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/10/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Si_Berry Simon Berry (@Si_Berry) reported

    @Hyperoptic You don’t quite have the service coverage of BT though yet do you… get to more homes faster and you’ll be quids in I’m sure! P.s I’m already a FTP customer but only BT can supply 😠

  • LostMyAccount9 Nick (@LostMyAccount9) reported

    @MrTouchscreen @Hyperoptic They are great mate. Been with them for over a year, they reward loyalty and customer service if you have an issue is extremely good

  • delwarhuss rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • jayfromp Jay (@jayfromp) reported

    @Hyperoptic is 24h how long your customer service is on till or how long you have to wait before someone answers the phone?

  • RachelConnoll14 Rachel Connolly (@RachelConnoll14) reported

    @Stephanopolus Hyperoptic if they do your building. Honestly amazing, so cheap and any time we have had an issue it's sorted instantly

  • cyberharibu Harry McLaren (@cyberharibu) reported

    @Hyperoptic "Speed, customer service and that goddamn speed!". FTTB FTW!

  • DBasic17 D Basic (@DBasic17) reported

    @Hyperoptic down again...

  • MewzahTV Mewzah (@MewzahTV) reported

    @KeviSkillz Im in Manchester and @Hyperoptic have been nothing but awful sadly, endless packetloss & download speed never hits the 500s nevermind the 800s on a 1GB package :(

  • CoachKybet Coach Kybet (@CoachKybet) reported

    @RhaelCasts I have Hyperoptic currently, I have to leave them because they're not available in the area im moving to, its pain trust me, currently get like 1gbps for around ~£45 but its never gone down on me once in 2 years, virgin ~£62 same thing but ill lose my mind if it drops at bad time

  • qbalsdon Quintin Balsdon 💙 (@qbalsdon) reported

    Hey @Hyperoptic I can’t seem to get an internet connection in SE13 - tried rebooting the router. Is there an issue?