Hyperoptic Outage Report in Hitchin, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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(@trinode) reported
@VelocityFibre can you confirm what router you supply and if we can use our own - hyperoptic customers get a really poor router I’ve been told. I’d like to be running WiFi 6e and most of my LAN devices support 2.5 - 10gb, so my own router would be nice..
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Abu El Nof
(@abu_el_nof) reported
@Hyperoptic why is the service down at this crucial time? This is how you support our national team?
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John Scullion
(@scuj1) reported
@UbuntuBhoy @Hyperoptic Just trying to get them. Been signed up for years and never heard anything. They only seem to install in areas once there's enough folk signed up and even then they (from what I've read) keep pushing back install dates.
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Paul Thompson
(@tommo_68) reported
@UbuntuBhoy @Hyperoptic Once contract ends be careful as they put mine up by over 25% & expect us to carry on. Also if service goes out their customer services are awful & don't tell you what is going on. Was led a song and dance for 3.5 days b4 they restored it
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Charlotte-Nichole 🌿 Lifestyle & Interior Blogger
(@charlonichole) reported
@Hyperoptic Reliable my arse! Without internet all day despite being told it would be for just 3 hours!!! Sort it out as well as your shocking customer service!
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Jamie
(@lil_miss_james) reported
@Hyperoptic @HyperopticCS for me it doesn't work. I tell him the offer I have through affiliate website, he says 'nothing we can do, I can offer you xxx and that's it'. Fed up and bored, we part ways.... Do you want sales? Because it feels like prospects are a hindrance to you...
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TomHarrel
(@ByeByeOrangeBoy) reported
@Hyperoptic Shame I can’t watch it because your broadband has gone down.
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Murray Forsyth
(@mufo) reported
@JamesHarkin 1/ Look at the recommendations on which magazine. The top three are consistently 'utility warehouse' 'zen' and Plusnet. The bigger names such as sky, bt, talk talk, virgin, now, hyperoptic etc consistently get poor reviews and worse value for money. I've used and recommended
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Jamie
(@lil_miss_james) reported
@Hyperoptic @HyperopticCS Your website says doesn't service my new apt, I call up and someone confirms my address is covered. I explain website states differently, he suggests it's user error (2 times). I reiterate it's not. He tries my address and it works, I reiterate for me...
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Gary Weldon
(@UbuntuBhoy) reported
@tommo_68 @Hyperoptic To be fair my Virgin contact bounced from £28 to £47 when the term ended, I think that's pretty much standard practice. Customer service I will soon find out I guess