1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Hyperoptic
  6. ❯
  7. Hitchin, England
Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • picarotti94
    Vincenzo Fichera (@picarotti94) reported

    @HyperopticCS @Hyperoptic Technician been trying to fix the issue since 11:30 YESTERDAY and it's been more than 24h and still no internet in SE22. Spoke 4 times with customer service and all they're good for is hanging up the phone when they don't know what to say. SORT IT OUT!

  • RATR2016
    RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • Beatdownbrown
    Liam Brown (@Beatdownbrown) reported

    @Hyperoptic it’s been two hours now how is my Wi-Fi still down

  • lauramackensie
    Laura Mackenzie (@lauramackensie) reported

    @Hyperoptic my internet connection has been down for the past couple of hours - please can you help me with this.

  • JamesJBarber
    James Barber (@JamesJBarber) reported

    Wow. It’s been an entire day of a power outage and my wi-fi still isn’t working. Sort it out @Hyperoptic. This is not acceptable #hyperoptic

  • AmyTeece
    Amy Teece (@AmyTeece) reported

    @Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!

  • SarahPo85591971
    Sarah Poole (@SarahPo85591971) reported

    @Hyperoptic Avoid this service, very poor. No landline for months, helpline not answered, out of contract but still charging notice for no service!

  • BJarkowski
    Bartosz Jarkowski (@BJarkowski) reported

    @PhillParkinson @Hyperoptic @HyperopticCS Love it! Have you run the test over WiFi? I was tempted to go ultra fast but wondering if it makes sense if all my devices use wifi (and I don’t have the problem with many concurrent users)

  • willlowther
    ❄️ Chill Lowther ❄️ (@willlowther) reported

    @TheSakeDiary It's entirely down to who is in your area. You need FTTP to get gig unless you're willing to pay 1000+ a month. Can you get hyperoptic or another community fibre where you live? (No Idea where you're based)

  • tinyfluffs
    Pico! 🇪🇺🏳️‍⚧️ | NFC 2022 (@tinyfluffs) reported

    @IttyBittyGrem That's terrible for Hyperoptic. Get in touch with em