Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/02/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolin53729803 Caroline Clarke (@Carolin53729803) reported

    @premnsikka Hyperoptic broadband are good. I've been with them for two years and their prices have never gone up. However, they do not offer a TV service.

  • Tayluur82 Kevin Taylor (@Tayluur82) reported

    @virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?

  • nt00444 NT (@nt00444) reported

    @HyperopticCS I’ve had no service for 28 days now. Is this acceptable? I was laughed by your team every time I asked if the time frame is hours, days, weeks or months. Shall I start adding years? Because still nobody knows, and I’m not allowed to speak to a manager. @Hyperoptic

  • nhsdarius Darius Mohammadi (@nhsdarius) reported

    @Hyperoptic @WhichUK @virginmedia wanted £288 to cancel mine, thankfully they announced a price increase this month and I was able to cancel it and swap over to hyperoptic

  • spudy12 Josh (@spudy12) reported

    @Hyperoptic moving house and can't take your service with me - have cancelled contract, what do I need to do with the router?

  • kitto2taiwo Engr. Taiwo (@kitto2taiwo) reported

    @roscobacterium @HyperopticCS Same here. @Hyperoptic is the worst internet provider have ever used🤦

  • Mhla_Khumalo Mhla (@Mhla_Khumalo) reported

    @Hyperoptic I'm currently with BT and they offer unbreakable Internet if there is an outage I'm automatically connected to their mobile network do you ja e something similar so i can stay connected all the time?

  • NJBole natalie (@NJBole) reported

    @Iadygut @Hyperoptic you'll pack in this mate **** if it kills me x

  • janeadley jane adley (@janeadley) reported

    @Hyperoptic what are your people doing banging and making noise at night outside my house. Tonight is the 4th time I have been kept away in last 2 months! We don’t even have your cable down our street!!

  • FeverPyretic Stoo Trench-Morris (@FeverPyretic) reported

    @markdrew @Hyperoptic None of those providers actually give what they say. You are probably not kissing out, and if they do give what they say, it is part of a 'New customer' deal.