Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 02/24/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • adamypatel Adam Patel (@adamypatel) reported

    @Hyperoptic @HyperopticCS - You are aware of the outage at One Eighty Stratford, but it's been close to 16 hours. When will you have us back online?

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!!!!!

  • pme269 Patricia Muñoz-Escalona (@pme269) reported

    Somehow @Hyperoptic is deleting my tweets. Worse customer service ever.

  • AvatarNino_ The Avatar (@AvatarNino_) reported

    @Hyperoptic offered me a plan making me switch from BT where I was getting 200mbps minimum and I’m now getting 14.4-16.5mbps when I was told I’d be getting 350-500mbps. I feel so scammed right now, was on hold for 45 minutes then they put the phone down.

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!

  • disruptivedean Dean Bubley (@disruptivedean) reported

    “Never say never” about wholesale but not a current @Hyperoptic focus

  • pme269 Patricia Muñoz-Escalona (@pme269) reported

    @Hyperoptic more hollow promises and lack of response from customer services! I still dont have my wifi as promised! This is shocking service and I can't wait to hear your latest excuse!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @latishaleighx @Hyperoptic Hi Latisha! We are sorry for the long wait for our reply. We have responded to your DM and provided all the details regarding this particular case. We are sorry we can't help more from our end, and we hope that the engineer's visit tomorrow will sort it all out!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @latishaleighx @Hyperoptic We've looked into this case and we can see that it was raised as the highest priority to our field team, and the engineers are scheduled to visit tomorrow to repair the fault preventing the activation. We hope all goes well and you get your service up and running!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!!!!!!