Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 12/18/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RobChesworth Rob Chesworth (@RobChesworth) reported

    @Hyperoptic I just closed down my account with you guys as I’m moving house next week. I was sad when I learned you don’t serve my new location as I’ve enjoyed a fast and reliable product for over 3 years… 1/3

  • TCaredda Tommy Caredda (@TCaredda) reported

    Don’t you dare start messing with my service on my first day of holiday, @Hyperoptic! Why does my Wi-Fi keep dropping?

  • PhillParkinson P H I L L I P ⚡️ (@PhillParkinson) reported

    @BJarkowski @Hyperoptic @HyperopticCS This test was over ethernet, on WiFi I get about 700Mbps down and 600Mbps up. It isn't plugged into my main network yet which uses UniFi kit. I think even for WiFi use it's still worth it, especially for the symmetrical speeds.

  • sammajade Samantha Scott 🚢 (@sammajade) reported

    @Hyperoptic wifi town in Canary Wharf - can you fix ASAP! Or provide an update…

  • RATR2016 RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • ZurcNosa Zurcnosa (@ZurcNosa) reported

    I paid my Three 5G contract off because it's SO bad. Switched to Hyperoptic broadband 500MB. SO rapid. Wired >> 5G

  • Mrkipli09851274 Mrkipling (@Mrkipli09851274) reported

    @Lite5h4dow @HyperopticCS @Hyperoptic maybe your network card can't handle that speed, hillbilly.

  • Or1onSLi Andrea (@Or1onSLi) reported

    @ShowanW @Dachsjaeger @Xbox There's a bit of mix and match between software bugs and server capping. It has never been clear to me what the ideal setup is...my home never receives more than 364Mbps on Xbox but goes up to 600Mbps on Microsoft Store on PC. I'm in the UK with Hyperoptic.

  • AmyTeece Amy Teece (@AmyTeece) reported

    @Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!

  • sunraios Ravi (@sunraios) reported

    @HyperopticCS is hyperoptic connection down again? Pls advise what’s the issue