Hyperoptic outages and service status in Hitchin, England
No problems detected
If you are having issues, please submit a report below.
- Hyperoptic generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hitchin, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Spyker (@SpykerLED) reported@Hyperoptic I'm trying to cancel my Internet as I'm leaving the country, I've been on hold 40 minutes, shall I just cancel the direct debit now instead?
-
Mario Monforte (@MarioMonforte) reported@alisonjyoga @Hyperoptic Customer service in Serbia will carry the company to bankruptcy, I tell you... They have a lack of comprehension and they only repeat the information. Better to speak with AI, is more smart than customer service girls in Serbia, it's awful.
-
Soul Sutras (Masala Podcast) (@Soul_Sutras) reported@Hyperoptic wants to charge £58.60 pm for bog-standard broadband. Nowhere on their website to change or cancel contract. I called them (after being on hold 20 mins!). They refused to cancel despite today being the last day of the contract. Have to pay £58.60 this month!
-
Mario Monforte (@MarioMonforte) reported@Hyperoptic You are a Ferrari without wheels. Hyperoptic fibre is nice, but since you changed the customer service to Serbia, all is horrible. I have a problem with you and I think I will throw the router to the bin, it looks like you don't want customers. Worst customer service ever.
-
Laura (@laura_h_87) reported@Hyperoptic I had internet installed yesterday! Everything is set up and running yet I have no service! After three hours no engineer was able to find a problem! I have been left with no internet! No technical support person can find a problem! What a cowboy company!
-
Suzybear (@Suzybear6) reported@MarkHeath45 Not sure where you are, but try hyperoptic. You can pay monthly so not tied into contract where you are stuck with a service that might ben not what you need. And the service is excellent.
-
Laura (@laura_h_87) reported@Hyperoptic 5days later and your all yet to make it right! Not one person can find a problem?? Shows how basic the company is!!
-
Laura (@laura_h_87) reported@Hyperoptic PLEASE DO NOT TRUST THIS COMPANY! I had them come to install internet yesterday! Everything appears to be set up correctly yet I have no internet! Three hours and several technical engineers later no one can find what the problem is! No one has contacted me to fix it! Cowboy firm
-
Observer (@Observenow999) reported@Hyperoptic Is there a network outage in North Greenwich, London ? My internet has not been working for the last 1 hour
-
Marcello Silvestri (@shirubusutori) reported@Hyperoptic constantly going up and down in E14