Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 12/03/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardjtodd Richard Todd (@Richardjtodd) reported

    @Hyperoptic your internet service is the worst!! Been with you nearly a year, I’ll be cancelling when it’s time.

  • chama98 Heavy Little Lights (@chama98) reported

    @virginmedia @richie_rich77 One of the reasons why I went with @Hyperoptic excellent service and customer care. See if its in your part of town. If Virgin are messing around cancel within the 14 day period.

  • JosephCoward joseph coward (@JosephCoward) reported

    @Hyperoptic hello, WiFi not working at London E15 2GD, are you able to look into a possible cause and what we can do? Thanks

  • _TheRealImran_ Imran (@_TheRealImran_) reported

    Hyperoptic internet is so so ****...

  • taranasus 🎮 Taranasus 🕹 (@taranasus) reported

    Not only that, they're also sending all the necessary packaging and labels to return the old one. All I have to do is: Put in box, post. Everyone has a LOT to learn from @Hyperoptic Customer Service. 2 years with them and any issues I head was dealt with quickly and effectively

  • RobG_91_ RG (@RobG_91_) reported

    @Hyperoptic I have continuously tried reaching you to have your engineer remove his van from my driveway. My car is blocked in. I'm not a customer!!! It's been 3 hours. Your staff are unhelpful and quite frankly rude. A truly awful business!! Avoid at all costs.

  • IAmAGiantMonkey Matt Hughes (@IAmAGiantMonkey) reported

    @Hyperoptic Oh, FWIW, we’ve emailed and phoned several times. No-one ever seems sure what’s going on and we never actually get any answers.

  • Nai__xo Nai. (@Nai__xo) reported

    @MsLolade_ @Hyperoptic Oh damn. We use them for work and they’re not tooo bad. If you are gonna switch, stay faaar away from TalkTalk pls worst service

  • TomPascoe_ Tom Pascoe (@TomPascoe_) reported

    @Hyperoptic Unfortunately I can’t spend £500 on Black Friday because due to my landlord selling the property you’re charging me that much to terminate a service I can’t use. 💩

  • ozkanbugra Bugra Ozkan (@ozkanbugra) reported

    @Hyperoptic If our internet hadn't been down since yesterday, we could have watched too. Could you fix it, please? We're still waiting for your engineer!