Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 12/07/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cheekygobshite Simon (@cheekygobshite) reported

    @birdyjon @virginmedia @NOWTVHelp I just got an email that hyperoptic and community fibre coming to my street soon. Can’t wait to leave the poor VM service and the terrible BT/Sky speeds!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JoshNurney @Hyperoptic Hi Josh! We're sorry to hear that you are without the service activation for so long! We will ask the team with which you have a ticket raised to update you on the situation asap.

  • JoshJonesLFC Krhyl (@JoshJonesLFC) reported

    Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.

  • gsukheja Gaurav Sukheja (@gsukheja) reported

    installed in January, which I can understand. I lost my Service end of April and I called the customer services at Hyperoptic on the 1st of May, I was given an appointment for 23rd May for an engineer to come and fix my service. On the 22nd May

  • SoapyMargherita Scott Chesworth (@SoapyMargherita) reported

    @FreakyFwoof Hahaha, no, it's just VDSL for now. What makes it decent is that it's not virgin and it works properly. Getting about 75 down, 20 up, pings to servers in the same country range from 5-10MS. That'll do til Hyperoptic gets here.

  • WrightonMorgan Morgan wrighton (@WrightonMorgan) reported

    Very disappointed in the service I am currently paying for with @Hyperoptic will for sure be changing my service provider. Do not recommend.

  • GaryPau72646490 Gary Paul 🇺🇦 (@GaryPau72646490) reported

    Our @Hyperoptic went off at the weekend, engineer arrived today and service was on from 11am-1730, off again, told no appointments until 19th.

  • benootral Shahaj (@benootral) reported

    @Carriecakes80 @Hyperoptic @PixarsLightyear Hyperoptic is treating me very poorly and not resolving my issue

  • jkriggins Jennifer Riggins💙💛 (@jkriggins) reported

    @Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up

  • dmoutela Daniel Moutela (@dmoutela) reported

    @Hyperoptic @Trustpilot I've had my installation on the 31/05. I still don't have service. Never had. Was meat to be sorted today, @Hyperoptic is postponing again. :(