Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 11/28/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew15261335 Matthew Williams (@Matthew15261335) reported

    @Hyperoptic I tried. Hyperoptic failed on set up so I had to cancel and now won't install because that installation is not complete. All I'm getting are "Computer says no" type answers.

  • benhubbard434 ben (@benhubbard434) reported

    @Hyperoptic how long until your restore service? It’s been 4 hours now

  • bluegixer1 Gixerspeed (@bluegixer1) reported

    @Hyperoptic installation completed today, but no signal, no connection. I am feeling that I may be disappointed.

  • hugosoul Hugo Soul (@hugosoul) reported

    @Hyperoptic having such a difficult time moving to you! Your map says we’re eligible, we’ve had sales leaflets through the door, but it’s impossible to sign up - and we’ve had conflicting responses from customer service. 1/2

  • MrRawrr_ Rawr (@MrRawrr_) reported

    @Hyperoptic it's been 4+ hours since outage here in London? How long will it take?!

  • cyberdyd Notreal (@cyberdyd) reported

    @HyperopticCS The internet has been down since Saturday in E14. How on earth is it possible? What kind of sick joke is this? I am working from home and I assume you won't pay me back the money I'll lose for NOT working. #hyperoptic #nointernet

  • Cherryred335 Max (@Cherryred335) reported

    @ShireEddie @Hyperoptic I third this: really bad attitude and rude phone conversation earlier today. That's a fact.

  • weetrixx ✍🏽 (@weetrixx) reported

    OMG @Hyperoptic YOURE *************** INTERNET HAS BEEN DOWN FOR 26HRS WTF

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @babagana_ @Hyperoptic We are aware of a widespread issue affecting multiple areas and our customers, and we have been informed it is due to a third-party data center failure. We are actively working on resolving this as soon as possible, and we are thankful for your patience!

  • nt00444 NT (@nt00444) reported

    @alphapetergamma @Hyperoptic Mine had been down for 10 days. Good luck