Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 11/29/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_Theobald Nick Theobald (@Nick_Theobald) reported

    So very disappointing that @Hyperoptic can't provide a 7-day engineer service to mend our severed fibre cable and can't even tell us when we might have Internet restored next week. Will seriously disrupt our work schedule. I'm sure competitors would do a lot better

  • MrSaffron Andrew Ferguson OBE (@MrSaffron) reported

    @journey_ev @Hyperoptic @premnsikka Current issue is not length but an inflation linked price rise. This appeared shortly after regulator rubber stamped an inflation based formula for wholesale prices of largest retailers in 2021.

  • darkfox127guild The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Noboy sign-up with this useless company. Internet outages since before Christmas that continue for several days. Unreliable service and terrible escalations or lack there of via complaints and first-line support.

  • _JoshuaCooper_ Joshua Cooper (@_JoshuaCooper_) reported

    @EE I quite agree with the CEO @Hyperoptic re mid-contract price hikes - “Price increases should be linked to increased value, not just forced upon people who rely on your service and can’t leave without paying a penalty." I know you'll say it's in the contract - but is it fair?

  • the_favouredson Abolaji (@the_favouredson) reported

    @theDjWhyte Nope... Hyperoptic Network

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @babagana_ @Hyperoptic We are aware of a widespread issue affecting multiple areas and our customers, and we have been informed it is due to a third-party data center failure. We are actively working on resolving this as soon as possible, and we are thankful for your patience!

  • Carolin53729803 Caroline Clarke (@Carolin53729803) reported

    @premnsikka Hyperoptic broadband are good. I've been with them for two years and their prices have never gone up. However, they do not offer a TV service.

  • BlitzerGirl BlitzerGirl (@BlitzerGirl) reported

    @FriendlyGuyTTV @virginmedia I had endless issues with virgin media, so glad I'm able to get @Hyperoptic in my new place, just waiting on the install.

  • an0key Luke Sheldrick | 🤖 (@an0key) reported

    @devopstom @Hyperoptic Yep. The back is completely open too, has been for years. The hasp used to be attached by a single screw… it’s comically terrible

  • Ricky251294 Saurav (@Ricky251294) reported

    @Hyperoptic your call centre automation has a boot loop issue. If I get to picking between activating my service, it bounces back to the start of the call system again