Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/27/2026 02:20

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • allen_ems Emily Allen (@allen_ems) reported

    @Hyperoptic any updates on the so far all day outage in CM3 area?? I’ve not received any notifications or estimated fix time…thanks!

  • SiminZhuo Simin zhuo (@SiminZhuo) reported

    When can you fix your outage since last night? It’s been 24 hours and no one seemed to care fixing this! @Hyperoptic

  • AmanKhurana1710 Amandeep Kaur (@AmanKhurana1710) reported

    @HyperopticCS Still without internet from so long, Technician supposed to come on 23rd Dec but cancelled. Hyperoptic does not even have courtesy to inform us. Me and my husband was at our home and cancelled all the plans for this. In the end we called the support and than we got to know. Worst

  • TysonBrillerr Tyson Briller (@TysonBrillerr) reported

    @Laing_D__ @Hyperoptic @HyperopticCS Yeah man, it's been down for a few days. They told my wife something different to be honest; they'd send they sent a team of engineers out yesterday but they couldn't fix the problem

  • Tesiccl ¡Silenzio, Bruno! (@Tesiccl) reported

    @Jvmxsy Oh damn okay! Aha fair, Hyperoptic are fantastic, I hated having to leave them when I moved, going from 1gb per second up and down to 80 hurt hahaha

  • LezBrotherston *** brotherston OBE (@LezBrotherston) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild 4 hours on Christmas Day trying to sort broadband problems evasive and delaying tactics from Hyperoptic . Who really want you to solve the problem for yourself . Nobody actually helps, reading from a script and can’t cope if you deviate

  • recliner2 Nigel Pendse (@recliner2) reported

    @HyperopticCS But my Hyperoptic line is still down, for the second time this week!

  • 9e3k 𝙨𝙪𝙟𝙤𝙮▫️ (@9e3k) reported

    Hyperoptic and Community fibre both aggressively targeting their insta ads at my profile, but not being available in my area is the fail I didn't want my December to have.

  • allen_ems Emily Allen (@allen_ems) reported

    @HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!

  • metaboy1212 MBoy (@metaboy1212) reported

    @Hyperoptic How do I find out what time the engineer is coming tomorrow ? AM PM ? Your communication with customer is really really bad, I need to take time off to let him in