Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 03/09/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Rsharkeyuk Richard Sharkey 💙🇺🇦 (@Rsharkeyuk) reported

    @ianvisits @Hyperoptic Just be glad you're not on @VodafoneUK 9 days without fibre broadband and no resolution in sight

  • kamuddin1 HAMMY (@kamuddin1) reported

    Hyperoptic has no internet I’m in Islington is anyone else having issues

  • S6_J_6H S_6_J_6_H (@S6_J_6H) reported

    @Hyperoptic trying to set up ZLife mini hub but instructions don’t work. Help me

  • e67785a300794ec Matt (@e67785a300794ec) reported

    @Hyperoptic do you have a complaints contact, please? I’m having to move home and you can’t supply my new place as your service isn’t available there. Both circumstances are out of my control yet you are expecting me to pay hundreds to cancel.

  • MarleyPonte89 Marley (@MarleyPonte89) reported

    @HyperopticCS @Hyperoptic No one has called yet. How do I know they r actually coming today? I can’t stay indoors all day not know when they will turn up. I am connected to a neighbours Wi-Fi but the signal is so weak. It’s affecting my work as I work from home. This is very frustrating.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.

  • ianvisits ianVisits (@ianvisits) reported

    @droler @Hyperoptic I've generally found them to a decent and reliable service. Have used them in two properties, and would again when I move.

  • DianaNTaylor Diana Taylor (@DianaNTaylor) reported

    @Hyperoptic just sitting @BoroughFood waiting for my turn, how about you fix these guys (they’re a charity feeding folk) some cut-price super fast Wi-Fi? Enable those struggling to top up smart meters and check their emails, maybe even check their Socials 🙏🏻

  • ldoyle86 Laura (@ldoyle86) reported

    @Hyperoptic really disappointed with customer service received - been a customer since 2017 and need to cancel due to moving house (you don't supply the new property). Being told I can't cancel for 30 days despite not being in contract! Last thing I need with a stressful move.

  • MHalberstram12 Dr Trappenstein (@MHalberstram12) reported

    @Hyperoptic I’ve called up 6 times since March and you still haven’t resolved my issue. Disgraceful service. Constantly advise me to call back so I waste my time and get no update.