Hyperoptic Outage Report in Hitchin, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (3%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Meta Matt
(@matty_verse) reported
@Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.
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HyperopticCS
(@HyperopticCS) reported
@moll411 @Hyperoptic We apologise for the trouble caused by the downtime. It looks like we are having access issues on site, and we will most likely obtain it either Tomorrow or on Wednesday. We are sorry this is taking longer to resolve, and we hope it will be fixed soon!
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Craig Bailey
(@cb33scotland) reported
@Hyperoptic why are some of your staff not able to speak to engineers but some can. Now been or of service for 3 days!!!!! Really thinking of leaving at the end of my contract
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Rob Summers
(@deadsoundman) reported
@Hyperoptic your support is below par. Workmen cut my cat-5 last Thursday and I reported it but still nothing. What are you playing at?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Jules2906
(@Jules2906) reported
@Hyperoptic My daughter moved in 6 days ago and still has no service. When she calls she is fobbed off with it's been looked at, a ticket has been raised. When she asks to speak to a manager, she's told they are not customer facing. Absolute joke! DO NOT USE THIS PROVIDER 😡
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Monica la bruja
(@moll411) reported
@Hyperoptic How much longer is it going to take you to restore service in Salford M6 5FJ area? we are now heading towards day three. Its getting beyond a joke.
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Dan
(@srbpower) reported
@kellismithx @bt_uk BT are 100% the worst company I've had to deal with in 20 years of business! If you need fast and reliable internet, see if @Hyperoptic cover your postcode. I have their 1gb service and the only time it's been down is for about 1 hour in the night and they gave me advanced notice
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shirk hard gay hard
(@riotstarz) reported
ppl in the know about these things - if my place isn't on the bt fttc network, and the obvious alternatives (e.g. virgin, talktalk's own thing, hyperoptic) are dead ends, is there any way for me to get better internet than adsl+?