Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 12/27/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilYou72344356 Neil Young (@NeilYou72344356) reported

    @Hyperoptic worst company ever! DO NOT CHOOSE @Hyperoptic kept stringing me along for 8 months before sending me an email saying “sorry you decided to cancel” do not believe a word they say. Save yourself time and money and find a different provider.

  • cbrown1230 Christine (@cbrown1230) reported

    If there is a less reliable and helpful company than @Hyperoptic I'd love to know who it is. Absolutely zero customer service

  • KMcGuinness28 kathryn mcguinness (@KMcGuinness28) reported

    @pipejack1984 @Hyperoptic Mines been down 8 days!!! I've called them every day for them to say its technical problem sorry!

  • evadne Evadne W. (@evadne) reported

    Hyperoptic service lit at the new place. Will test later today.

  • frombauer Fabio (@frombauer) reported

    Hi @Hyperoptic @HyperopticCS any idea when service is being restored around E14 9B? It's been over 2 hours...

  • lfc_mm79 Michael (@lfc_mm79) reported

    @Hyperoptic any reason my download speed would drop to 40mb? I'm on 150mb plan. The faster one you advertise. I'm getting streaming issues because multiple devices connect. This is why we chose you.

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    Honestly, The quicker my contract is up with @virginmedia the better, Tired of having issues and I want to switch to @Hyperoptic The sooner the better.

  • lukeyook Previously on Waiting on hold for Customer Support (@lukeyook) reported

    @GeorgeMonbiot @VodafoneUK …we got connected to hyperoptic at a faster speed, for less, had a service person come out and fix an issue we didn’t even know we had at no cost. I told them very indignantly I refused to pay the breach of contract fee. They haven’t followed it up, and we haven’t been…

  • CapsaicinTech Jase (@CapsaicinTech) reported

    @Hyperoptic Why has my internet connection been so consistently terrible in Manchester for the past month? I pay for 150mbit, I shouldn't have to be ok with barely pushing 5mbit.

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @PixarsLightyear Really bad customer service no response