Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/28/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew15261335 Matthew Williams (@Matthew15261335) reported

    @Hyperoptic I tried. Hyperoptic failed on set up so I had to cancel and now won't install because that installation is not complete. All I'm getting are "Computer says no" type answers.

  • HPP7Strat2 Stefan⁴⁴ (@HPP7Strat2) reported

    Patiently waiting for @Hyperoptic to become available in my area so I can leave @virginmedia . Them prices are too damn high 😒

  • hugosoul Hugo Soul (@hugosoul) reported

    @Hyperoptic having such a difficult time moving to you! Your map says we’re eligible, we’ve had sales leaflets through the door, but it’s impossible to sign up - and we’ve had conflicting responses from customer service. 1/2

  • mason63119516 mason (@mason63119516) reported

    @HyperopticCS the network has been down since Wednesday noon time, your staff said will try to get it fixed by end of yesterday and nothing have happened. I wonder will @Hyperoptic allows their office running without network for 3 working days?

  • nt00444 NT (@nt00444) reported

    @HyperopticCS @Hyperoptic 11 days. No internet. No updates. Nobody cares. Worst service from an ISP I’ve experienced. It feels as though you’re hoping I cancel the service to avoid trying to fix it (whatever it is?!) and avoid paying compensation.

  • searchbrat Kieran Flanagan 🤘 (@searchbrat) reported

    @tony_j_hunter @VirginMediaIE @Hyperoptic Yeah, but apparently you can just sign up again, and then cancel your other account to get the new deal It's so dumb, but that's what they told me to do

  • intermax intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR (@intermax) reported

    @hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom

  • BlitzerGirl BlitzerGirl (@BlitzerGirl) reported

    @FriendlyGuyTTV @virginmedia I had endless issues with virgin media, so glad I'm able to get @Hyperoptic in my new place, just waiting on the install.

  • JoshwaM Josh Snow ❄️ (@JoshwaM) reported

    @Hyperoptic any news on the current outage in the greenwich area?

  • RuxandraDragne RuxDR (@RuxandraDragne) reported

    @Hyperoptic there is an outage in east london since yesterday morning, whats going on? #hyperoptic #eastlondon #outage