Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 02/28/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • awakenedyogi19 Awakened Yogi (@awakenedyogi19) reported

    @Hyperoptic @ChooseUK No service for over an hour and have been on hold for over 30 mins! Your service is appalling

  • VUsheruk Victoria Perea-Usher (@VUsheruk) reported

    @HyperopticCS @Hyperoptic They did & thanks. Could we request a text update when there is down time so that we know what the issue is? Many thanks

  • iam_MaryMiller Mary Miller (@iam_MaryMiller) reported

    @Hyperoptic once again no reply from my message , no router and disgusting customer service!

  • steenchambers Christina Chambers (@steenchambers) reported

    @HyperopticCS trying to get hyperoptic installed...been waiting a week to even get a response after signing the agreement. Can someone help?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @VUsheruk @Hyperoptic We apologise for any inconvenience caused by this downtime, and our teams have confirmed that it affected multiple areas all at once, but they managed to resolve the issue, and restore the service to everyone who was affected. We hope yours is fine too!

  • UARE247 Uppili (@UARE247) reported

    @hyperoptic from a top end reliable service to more cost new router and more outtages with no info from company - @HyperopticCS any idea when internet will come back as my EE reception here is rubbish thus internet via hotspot ropey.

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic we are experiencing intermittent slow internet or lost of connection int eh entire building (200 flats) for the past weeks. We had your service for three year with never an issue. Clearly something is wrong. Any report of issues in CR0 area?

  • ManUnited0731 Realist (@ManUnited0731) reported

    @Hyperoptic @HyperopticCS Hi, is there any outage in your services for HA7 area?

  • aferoz007 Asad Feroz (@aferoz007) reported

    @Hyperoptic Pathetic internet service, I’m without internet since last 6 days now and still no sign of engineer to come and fix it.. don’t believe on fancy words they’re rubbish @HyperopticCS

  • Tilbidge 𝔇Ã𝐢ᔕƳ ™ ⭐️⭐️ (@Tilbidge) reported

    Does anyone have @Hyperoptic broadband? I’m thinking of switching from @SkyBroadband. What’s their after sales support like?