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  7. Hitchin, England
Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • NoodleTeqR
    Dean Russell (@NoodleTeqR) reported

    @ThisisZoot Hyperoptic are ace, never had an issue with them when I used them. I think at peak time the lowest it dropped to was like 850mb.

  • tzorouchof
    Alexandros Tzorouchof (@tzorouchof) reported

    @saradietschy In the UK you can have 1Gbps up and down for 50-60 bucks. Company is called hyperoptic.

  • VanRensburg19
    Van Rensburg (@VanRensburg19) reported

    @Hyperoptic @Trustpilot @HyperopticCS Your service is down in West London.

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @afrocsgo @HyperopticCS @Hyperoptic Only getting 28.85mbps upload. Why am I paying for this as promised a better service

  • NightingaleE5
    Nightingale Estate (@NightingaleE5) reported

    @FOSHgardens @Hyperoptic Ah, and they've just left it looking awful, wires everywhere etc?

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • TelxRS
    Telx (@TelxRS) reported

    @DinzedFPS That sucks. May as well register interest. Other than Hyperoptic everyone else is pretty on par with each other. I’m with Sky now, had BT in the past, not great tbh.

  • moses_ican
    Moses Adeyemi (@moses_ican) reported

    I hear stories like this all the time, never thought it would happen to me. After 3 months of working for @Hyperoptic I got called into the office this morning and told I no longer had my job all because I stood up for myself in a incident with a manager 2 weeks ago

  • Deza007
    Deza (@Deza007) reported

    @Hyperoptic @HyperopticCS I'm not too sure how you expect me to be able to work from when your internet service breaks in my flat and the soonest you can send an engineer out is in 2 weeks. Terrible service and infrastructure, would definitely not recommended hyperopic!