Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/06/2026 17:30

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LegenDARIEyy LegenDARIE (@LegenDARIEyy) reported

    @Hyperoptic No just price hikes if you happen to miss an email and a petty customer service that refuse to give you the same offer that's on your their website, because you miss an email. What a joke

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic internet down in eh19. Any issues?

  • flippac Philippa Cowderoy (@flippac) reported

    @Scatterbracken I don't know what the pricing deal for stuff over the BT/Openreach network's like, but I do know hyperoptic are more solid if you briefly need a *lot* of bandwidth. 50Mb/s should be okay with a short-term guest as well, but it can be a bit slow eg downloading games.

  • Darkman3456 Re-wild The World 🇬🇧 (@Darkman3456) reported from Bracknell, England

    @Hyperoptic @HyperopticCS hi my internet has been down for several hours now, when will the service be restored?

  • MohammedA123 Mohammed (@MohammedA123) reported

    @SimonMonger @Hyperoptic I've been having issues since December too isn't resolved still

  • appariciojunior AJ (@appariciojunior) reported

    @Hyperoptic quick idea: help your customers to renew with the same price, jumping 20£ a month and sending an email saying you can cancel and open a new account, I DONT WANT A NEW ACCOUNT, just leave it at the price I pay for the past 6 years. this renewal experience needs REDO.

  • papafuzzz Liam (@papafuzzz) reported

    @HyperopticCS @Hyperoptic I called your support on Thursday, was told they would call me back with some real information on what the issue was that has left me without service for 6 days was, almost at 8 days and I haven’t had that information. Looking forward to seeing the autocomp payments…

  • _TheLast0ne GHOST🔑 🐅 (@_TheLast0ne) reported

    Need to cancel my bt broadband they’re ****. Got hyperoptic in the ends now

  • axelk Alex Micu (@axelk) reported

    @tobeconfirmed damn!! is that hyperoptic?

  • nightbussteve Steve Erskine (@nightbussteve) reported

    @Hyperoptic But the price you pay is zero support and no customer service.