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Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

Why is my Hyperoptic service not working?

No problems detected

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Drsukritbajpai
    Sukrit Bajpai (@Drsukritbajpai) reported

    @Hyperoptic really disappointed with the services provided. It’s been 4 days and no one is able to activate my broadband connection. Customer care is clueless about the whole issue.

  • ecto1mir
    Mitraico (@ecto1mir) reported

    @Hyperoptic EH7 outage since 12pm Working from home, not ideal. What is the issue?

  • jasoncartwright
    Jason Cartwright (@jasoncartwright) reported

    @argen I'd never heard of them until a letter through the door. Got excited, then nothing. Weirdly Hyperoptic also suggest service (and have fibre up the pole metres from my house) then haven't done anything either. They are all feeling out markets with disingenuous promises?

  • RomfordRoger
    Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @MrsPalacee Virgin is ****, used to be with them. I'm with Hyperoptic, much better.

  • therealsrii
    Sri (@therealsrii) reported

    @Hyperoptic I've been trying to set up a broadband contract with your team for the past 1 week but have had the slowest and poorest service + response time I've ever experienced with any company as a new customer. Can someone please help?

  • bhallums2
    Bertie Hallums (@bhallums2) reported

    @Dafydd_62 @Hyperoptic It's amazing how consistently awful telcos are (most anyway). You'd think that given all the negative feedback, one of them would step up and try to get it right.

  • GinandRugby
    Luke Fenton (@GinandRugby) reported

    @Hyperoptic why are Google services no longer working on your network? Everything was great until 3 days ago, now I can't even check Gmail, connect nest devices or use Google services and apps on your network. Get it sorted. And before you ask... Yes I've reset everything already

  • GBod2
    GBod 🌈🇮🇪🤓 (@GBod2) reported

    @Hyperoptic long queues on the phone/chat. Service down in our area (SM1). Have a job interview on Teams later, any advice on the issue?

  • kawatabake
    Kawatabake_Sanjuro (@kawatabake) reported

    @HyperopticCS good afternoon- I am in SW8 and Hyperoptic is down here. Do you know what is occurring?

  • robjtweets
    Rob Jane (@robjtweets) reported

    @Hyperoptic absolutely pointless. Service not working. Sat on hold 50 mins listening to music trying to resolve. You people know it’s 2021, right? And this shouldn’t happen anymore..! Why on earth didn’t I just go with @BTCare @BTGroup