Hyperoptic Outage Report in Hitchin, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hitchin, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Kamara Parker (@MarcusKP1) reported
@ProdByWalkz @virginmedia Just go online and register your interest in hyperoptic and hopefully they install it in your area. I was screaming at virgin media everyday back in 2017 now my speeds stay at 930 up/down all the time. Hyperoptic or com fibre are the only reliable ones
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Mikeybob (@brudermike) reported from Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Stefano λ₿.λ⚡ (@palutz) reported
@Hyperoptic What is the point of this tweet? You are not expanding and you never come back to people subscribing. We will get to Mars before you reached decent coverage.
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aaron farrer (@mistafarra) reported
@Hyperoptic new customer here. Seems impossible to get some help, I’ve followed instructions and links but just hitting dead ends. I’ve set up my account but can’t find the booking page for installation
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Anya Martin (@AnyaMartin8) reported
Last year when I tried to cancel my broadband with Virgin I had to spend *hours* on the phone sorting out their admin mistakes (and they still referred me to a debt collector). I've just cancelled my Hyperoptic broadband through their chat function, took literally seconds
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Andrew 🌱📷 (@AtAndrewM) reported
@kieranmch @Hyperoptic Loved having hyperoptic. Only complaint is if you ever want to leave they bill very high cancellation fees, even if moving home,.
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Joshua Kane (@joshuakanebespk) reported
@Hyperoptic I am SO SICK of your connection faults and drop outs! Literally the worst service out there!
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Don🏘️ (@UKbuilder8) reported
@newsontheblock @Hyperoptic @ResiRichard Let's talk about corruption in property management and service charge accounts frauds...! It can be up to 60% service accounts costs build with fake/ invalid invoices and utter negligence of managing agents. We have system to tackle this, will government will listen??
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Mikeybob (@brudermike) reported from Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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LegenDARIE (@LegenDARIEyy) reported
@Hyperoptic @Hyperoptic you know what isn't easy? Speaking to your customer service team. Your engineers visited my site at 8am this morning. My internet stopped working at 11. Your engineers were still on site when I first contacted your customer support. To be told that i have to wait 8d.