Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 12/01/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • NickPeers44 Nick Peers (@NickPeers44) reported

    Usually i let this stuff slide, but the customer service i just received from @Hyperoptic is really poor. Even though i've been with them for multiple years, won't offer me the same offer i had 4 days ago and then hung up on me just now. Crazy

  • F1Danii Danielle (@F1Danii) reported

    @ironside @nzlata @Hyperoptic Back in August my service stopped running for weeks and you cannot get a straight answer out of them. Absolutely cowboys - hope your issues are resolved soon! Once my contract is up, I’m out of here

  • toady Annie (@toady) reported

    And I wish “the internet had been nationalised” as per Shaun on #LBC. My son’s entire block of flats has been without a service for 2 weeks with no end in sight, thanks to @Hyperoptic failing to address the problem with any urgency.

  • lijendary lijē (@lijendary) reported

    You are so much better off paying the extra to go to someone trusted like BT for internet because at the end of the day hyperoptic is going to provide terrible broadband anyways and Ron you blind

  • tanica_van Tanica van As (@tanica_van) reported

    @Hyperoptic your engineer came to my flat in SW18 on Saturday. He could not complete the install, but said he would come back once an issue was sorted. Phoned support today and now the building has been blocked from installs, even though they are installing in the building now.

  • lijendary lijē (@lijendary) reported

    @Hyperoptic are so deceitful they have literally provided awful service at every level and I hope nobody especially students are tricked into using them just because they are cheap

  • cruindggn Itô Girsanov (@cruindggn) reported

    @Hyperoptic is there anyone at customer care today???

  • Rianluk Rian 🎴🎮 (@Rianluk) reported

    Hyperoptic, 1 message cancelled Talktalk 8 months they are still trying to charge me for my old internet. WTF

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @addictedlens @Hyperoptic Ouch, that is not good news to hear Stanley. :/ Can we please have your postcode and we can check for the status of the connection issue on your site?