Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/09/2026 08:35

January 09: Problems at Hyperoptic

Hyperoptic is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • A_Kashim Abdul Kashim (@A_Kashim) reported

    @Hyperoptic I feel distressed and aggrieved, I have been mislead on the availability twice. First in June 2021 and now again in April 2022, AFTER being told and confirmed service was available this time. I am broken by this experience, I was very keen on getting full fibre.

  • RT93Tyrone Rónán.T (@RT93Tyrone) reported

    @Hyperoptic please fix the internet

  • JayBec2015 MrsMalone 💙 (@JayBec2015) reported

    @DezsoDiana @Hyperoptic @Daily_Express BT internet is down in large areas today, has been for hours

  • kjmci Kieran McIlwain 🚟 (@kjmci) reported

    @watchinharrison Is Hyperoptic your ISP? They're having issues with Apple services.

  • itsgraphix10 graphix (@itsgraphix10) reported

    @ozzyxaxa @Hyperoptic you able to contact them to see if they can fix it ? might be just a clear line issue or could be a fault in the area maybe ? but iv never heard of that company so i dont know how they maintain their lines etc.

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    @itsgraphix10 @Hyperoptic i dont know man, i didnt have any issues until a few days ago and this is happening

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Lets discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • SusannahJowitt Susannah Frieze (@SusannahJowitt) reported

    Moment of bafflement today. @Hyperoptic why on earth would you declare an issue closed when we send you nearly daily emails asking you to resolve said issue??

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    so nice that my internet is going down every 2 seconds, during official fix ur ******* **** @Hyperoptic

  • JONO_SMASH Jono (@JONO_SMASH) reported

    @HyperopticCS Hi, I’ve the same issue here. 3 different devices, when I’m signed into my personal VPN, Apple Music works. Or tethering through 5G it works. Not through Hyperoptic. Hope you can resolve soon. Thanks