Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/13/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Or1onSLi Andrea (@Or1onSLi) reported

    @ShowanW @Dachsjaeger @Xbox There's a bit of mix and match between software bugs and server capping. It has never been clear to me what the ideal setup is...my home never receives more than 364Mbps on Xbox but goes up to 600Mbps on Microsoft Store on PC. I'm in the UK with Hyperoptic.

  • 1976Panenka Panenka76 (@1976Panenka) reported

    @HyperopticCS Definitely isn't guys, never had a problem with anything else, including streaming on 3rd floor of my house! Hyperoptic always bang on 👌🏻

  • willlowther ❄️ Chill Lowther ❄️ (@willlowther) reported

    @TheSakeDiary It's entirely down to who is in your area. You need FTTP to get gig unless you're willing to pay 1000+ a month. Can you get hyperoptic or another community fibre where you live? (No Idea where you're based)

  • Beatdownbrown Liam Brown (@Beatdownbrown) reported

    @Hyperoptic it’s been two hours now how is my Wi-Fi still down

  • RobChesworth Rob Chesworth (@RobChesworth) reported

    @Hyperoptic I just closed down my account with you guys as I’m moving house next week. I was sad when I learned you don’t serve my new location as I’ve enjoyed a fast and reliable product for over 3 years… 1/3

  • AmyTeece Amy Teece (@AmyTeece) reported

    @Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!

  • sunjayv Sunjay Vyas (@sunjayv) reported

    If you need a reliable internet connection AVOID @Hyperoptic 7 days of no connection then they send someone to the property who can’t fix the issue. No internet means no work means no pay. Merry Christmas

  • amygoodchild Amy Goodchild (@amygoodchild) reported

    My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭

  • Singspiel Singspiel (@Singspiel) reported

    @Hyperoptic @HyperopticCS - can you tell us when M15 4JP will be up and running again??? Service has had a number of outages recently - concerning as we all start to wfh again

  • xavierdamase DAMZ (@xavierdamase) reported

    @Hyperoptic is a joke. Asked for my building to be connected to their cable, got turned down and sent to their competitors. Thanks guys...