Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 03/25/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • GwenEvaBearLuvs Gwenny Eva—because men and boys need equality too. (@GwenEvaBearLuvs) reported

    @Hyperoptic Hm, funnily enough, I bet you-know-who don't have a problem with *this*...

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic Not really good enough, can’t you request blue tick for your support page too? Not clear enough for newbies which are the targets of scam.

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.

  • austroscot Rob (@austroscot) reported

    Hi @Hyperoptic, we have been having issues with connectivity for the last week. We’ve trouble shooted our devices and checked with our neighbours, none of them are having problems. We think our router might be on its last legs and might need a replacement. How do we arrange one?

  • ConnorPett Connor H-Pettinger 🇬🇧 🎮 (@ConnorPett) reported

    @VodafoneUK my internet has been cutting off randomly for last 3 days. When it has connected my speed has been going from 67Mbpbs to 20Mbps Please fix it or I'm moving to @Hyperoptic

  • BeeeRighteous B Righteous (@BeeeRighteous) reported

    @HyperopticCS @Thisanambragirl @Hyperoptic of which you have none or I wouldn't have to contact support dozen times

  • Jazmine__x Poochie.. (@Jazmine__x) reported

    @sheenkelly @bobbyleeswagga @Hyperoptic They were crap in my area, I literally had to change after a month, my sons game lagged so much I couldn't take the noise.

  • HoneeyBadg3r Honey Badger (@HoneeyBadg3r) reported

    @Hyperoptic I’m waiting for your service like for a Christmas. But still nothing. I have to use useless TalkTalk with 20mbit broadband. Make my neighbourhood happy and connect us to hyperoptic

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @1980sRewind I told Sky where they could stick their service when they demanded a £25 setup fee... Thats over 10 years ago now I'm with a company called HyperOptic who installed their kit in my block recently with 500mb D/L Hope you get your Wi-Fi sorted nothing worse than dodgy Wi-Fi

  • jmtucu 🎩🧉🥸 (@jmtucu) reported

    @charlicbread_ I'm having the same issue with OFNL, we just moved to a building with this ****** provider. I miss Hyperoptic already. Did you find a good provider within OFNL?