Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 03/26/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 0x564A Vikash Jha (@0x564A) reported

    @Hyperoptic it takes around 30 minutes to speak to your customer service. You need to think about this

  • LL_8181 JJ (@LL_8181) reported

    @HyperopticCS @Hyperoptic your customer care service is a shame. It’s been over a week I’ve signed up for your services and till date, I’ve been unable to use your wifi. This is terrible tbh

  • UgoSouza4 Ugo Souza (@UgoSouza4) reported

    @Hyperoptic @ChooseUK Reliability is not a work you guys should be using. We are close to 48 hours without service here in NW9

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JitanEDM @Hyperoptic @ChooseUK Hi Jitan! Over the weekend, we offered 24/7 support over the phone and email. However, if you weren't able to reach out to us, not to worry, we are here for assistance and we will write to you in the DM.

  • madingod James Raja (@madingod) reported

    @HyperopticCS I have messaged in Facebook, created ticket in Hyperoptic account, Live chat option is already dead, called customer care multiple times but no resolution yet and no communication on ETA.

  • NdrJnr NDRJNR 🇬🇧🇯🇲🇮🇳 (@NdrJnr) reported

    @thekuntz69 @HyperopticCS @Hyperoptic The service we as Beaufort park residents are experiencing is down right shocking. An update pertaining to the issue needs to be reported sooner rather than later!

  • zoltankjr Zoltan Kiss (@zoltankjr) reported

    @Hyperoptic Service installation date 6 September 2022, still no service. Any plans to fix this?

  • d_ramneek Ramneek D Singh (@d_ramneek) reported

    Day 5 of no internet and waiting over 1 hour to be connected to customer support! Connect to live chat? It says it's closed @Hyperoptic E1 region

  • ConnorK44576574 Con (@ConnorK44576574) reported

    @Hyperoptic for an isp your website is awful and optimised awfully for mobile

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @shreekpkun @Hyperoptic Hi, we were swarmed with messages and posts and couldn't reach out earlier, but we're happy to say that the outage is resolved!