Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 11/27/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Lavu3K Kalyan Lavu (@Lavu3K) reported

    @Hyperoptic …. Connection is very bad in Soton ocean village. Can you please sort it out ASAP ? having a torrid day due to this can’t join any meet

  • UKPolicyPro PolicyPro (@UKPolicyPro) reported

    @Hyperoptic Our service in Islington has been out since the morning. I called for an update at around 7pm and was told engineers are only now on their way, with no estimate for when it will be fixed. Please update me.

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

  • Sonia19020057 Sonia (@Sonia19020057) reported

    @Hyperoptic I have unfortunately got stuck with the worst company ever. I have a problem Nd I have been put on hold for over an hour having spoken to 3 people and repeating my issue and then being put on hold again

  • F1Danii Danielle (@F1Danii) reported

    @MiniNeedsSleep @Hyperoptic Given I haven't had Wi-Fi for 11 days this month, no surprise their own staff don't want to rely on the service. AVOID at all costs.

  • kunalgulati12 kunal (@kunalgulati12) reported

    Hello @Hyperoptic @HyperopticCS my support ticket 2430488 has been lying with team from 13th august and no one has responded yet . Could you please help ?

  • PJSutton9 PJ Sutton (@PJSutton9) reported

    @Hyperoptic Can I ask pleade why you advertise online/ phone help 24/7 yet this is not the case?

  • UKPolicyPro PolicyPro (@UKPolicyPro) reported

    @Hyperoptic This, for anyone else, is @Hyperoptic 's reply. What we need to know is the cause/how long it will take to fix. Another 36 hours? "We're sorry about the disturbance due to the outage. We understand that this is a big inconvenience, our team is still at the area working on this."

  • brad_webb93 Brad Webb (@brad_webb93) reported

    @Hyperoptic absolutely disgusting service, rude engineers, inappropriate to my partner… I won’t be continuing with they’re services, maybe they should pay their own bills before I pay mine

  • Sonia19020057 Sonia (@Sonia19020057) reported

    @Hyperoptic Worse company ever!! The staff is only trained to sell .when there is a problem they put you on hold for hours and disappear Pls don't let them dupe you