Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 12/23/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • gxwesq Gary Watson (@gxwesq) reported

    Deeply regret switching to @Hyperoptic broadband. Just had to upgrade my package to get a decent signal and instead @Hyperoptic have managed to disconnect me completely and can’t to attempt to fix it because their tech staff don’t work on the weekend . Its 24/7 promise is a lie

  • xemmawatt Emma (@xemmawatt) reported

    My service is down, when will this be fixed? @Hyperoptic @HyperopticCS

  • recliner2 Nigel Pendse (@recliner2) reported

    @Hyperoptic When will your service resume in the Harrow area? It's been down for about 17 hours now.

  • SharonAzzopardi 🕊️Sharon💜Azzopardi💫 (🇬🇧🇪🇸🇮🇪) (@SharonAzzopardi) reported

    @MartinSLewis Been a customer of Hyperoptic for nearly 4 years, and have just now been put on a Fair Fibre Plan of 150mb, for people on low income/benefits. This means forever.

  • atwitty2 atwitty 🇺🇸 🇺🇦 (@atwitty2) reported

    @PB79377877 @COdendahl @DmytroKuleba Not sure why you are being rude, I am quite hyperoptic thank you. No one said not a World problem. I think "more of" was the term used. Putin is a problem for something like: Ukraine>Poland>Europe>USA>Australia>Japan. China, NK, Iran---not so much. At least not yet, esp China.

  • user19860331 user19860331 (@user19860331) reported

    @Hyperoptic Have you really got rid of your chat support and now it's phone / email only? That is gonna be painful

  • DarrenP42694415 Darren Porter ChM FRCS (@DarrenP42694415) reported

    @Hyperoptic Pity the service goes down once every three weeks

  • R6Yami Yami (@R6Yami) reported

    @RalphyyR6 @SkyUK Honestly the worst provider i've ever had, if you have Hyperoptic in your area do it.

  • cIoudsR6 Owen (@cIoudsR6) reported

    @RalphyyR6 @Hyperoptic sky and bt have to be the worst providers ever

  • EvilQueenNerd Evil Queen (@EvilQueenNerd) reported

    @Hyperoptic I have internet problems my account online shows green but I have no internet connection on my router. Could you advise please?