Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 03/16/2026 20:00

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • Batteryhq Andrew Lanxon (@Batteryhq) reported

    @Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.

  • theNaveen23 Naveen Chaudhary (@theNaveen23) reported

    @Hyperoptic Hi, I am not able to connect to internet since morning. Neither am able to reach out on customer support, already on wait for past 30 mins. Could you please help asap ? Thanks

  • julianvallis Julian Vallis (@julianvallis) reported

    @TheGinasium @Tonysmini @MerlinFDC4 Are you absolutely sure it’s Openreach? There are many many fibre ‘alt nets’ like Virgin, CityFibre, Hyperoptic, Gigaclear etc. If it’s OR, they may have just installed it and it’s not enabled for orders yet. Speak to an ISP with a clue like AAISP or IDNet and they may help.

  • MalviJosephidou Malvina Josephidou (@MalviJosephidou) reported

    @HyperopticCS No reply to my DMs yet. 9 hours outage so far. Thanks hyperoptic

  • GBod2 GBod 🌈🇮🇪🤓 (@GBod2) reported

    @Hyperoptic long queues on the phone/chat. Service down in our area (SM1). Have a job interview on Teams later, any advice on the issue?

  • palutz Stefano λ₿.λ⚡ (@palutz) reported

    @Hyperoptic What is the point of this tweet? You are not expanding and you never come back to people subscribing. We will get to Mars before you reached decent coverage.

  • BridgetGildea Bridget Gildea (@BridgetGildea) reported

    Hi @Hyperoptic usually you are fantastic at customer service; but I've been on hold for 52 minutes now and it was telling me where I was in the queue, but that seems to have stopped. Am I going to get through some time soon or am I just in limbo now? @HyperopticCS

  • patelh88 Heeren (@patelh88) reported

    @Hyperoptic Internet has been down all morning. Area, CR0. Any update on the issue ?

  • RealLadyV Verity Cameron (@RealLadyV) reported

    No broadband since Wednesday morning and @Hyperoptic can't send an engineer until Friday??!! Disappointing service in these working-from-home times