Hyperoptic Outage Report in Hitchin, Hertfordshire, England

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Teej (@teejay2g) reported 4 minutes ago

  @Hyperoptic @TheSun @Hyperoptic may be cheap but their customer service is deplorable. Over 2 weeks and no feedback on when internet can be set up, just a load of nothing from offshored customer service reps who know nothing. All beware!

• 
  Oliver Dale (@OliverDale16) reported 6 minutes ago

  @Hyperoptic internet is down (again).. told it will take until 29 March for an engineer to visit - completely unacceptable as 2 of us work from home and for the reasons explained to your customer service team … so I just drove past your van on my street? You need to sort this!

• 
  Simon Weald (@glitchcrab) reported 7 minutes ago

  @Hyperoptic @Daily_Express That's great, but the vast majority of us aren't able to get your service. I'd ditch BT in a heartbeat if I could.

• 
  Richard Farndale (@RichardFarndale) reported 8 minutes ago

  @virginmedia is the broadband outage in Richmond Town centre anything to do with the works @Hyperoptic are undertaking in the town centre? Many thanks

• 
  Honey Badger (@HoneeyBadg3r) reported 8 minutes ago

  @Hyperoptic I’m waiting for your service like for a Christmas. But still nothing. I have to use useless TalkTalk with 20mbit broadband. Make my neighbourhood happy and connect us to hyperoptic

• 
  Christopher Trimby (@cmtrimby) reported 9 minutes ago

  @Hyperoptic, I recently cancelled my subscription to move elsewhere but it seems as though @CommunityFibre are incapable of providing me with a functional service. What’s the best deal you can offer me to come back? I still have the Hyperoptic router.

• 
  BLOCKED BY SHELL ENERGY FOR THE SECOND TIME (@BlockedShell) reported 11 minutes ago

  @ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT

• 
  Ian Rundell (@ianrundell) reported 17 minutes ago

  @Hyperoptic absolutely useless, can’t watch a movie without the connection breaking down countless times

• 
  HyperopticCS (@HyperopticCS) reported 19 minutes ago

  @rupechat @Hyperoptic There has been some progress on the connection loss in the area. Get in touch with us via DM, and if the service is not restored today, we will consider your request and contact the relevant department on your behalf.

• 
  Perry Kennedy (@pezza_91) reported 22 minutes ago

  @IanDunt @Hyperoptic if available is amazing for speed, reliability and customer service. Sadly if not only virgin will have speed but they’re so bad if anything goes wrong. Possibly community fibre but they’re quite small