Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 03/13/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JGoldyy Joshua 🎃 (@JGoldyy) reported

    @iammcallum @SkyUK get on @Hyperoptic if you can lad, absolute machine of a service

  • JGoldyy Joshua 🎃 (@JGoldyy) reported

    @iammcallum @SkyUK @Hyperoptic I’m with sky back in Ireland too and it’s disgusting how poor of a service it is

  • ssriram7 Sriram Sivaraman (@ssriram7) reported

    @Hyperoptic - Weekend service is appalling and now I will have to change my plan to go to office tomorrow for weekend support as I work in IT.

  • Livy_Herring Olivia (@Livy_Herring) reported

    @Hyperoptic hi, my wifi has been down for four hours now. Please can someone message me so I can get an update? Thanks

  • sophiaranting Sophia (@sophiaranting) reported

    and now Whatsapp not working, @Meta did you catch whatever @Hyperoptic has today, or is it the other way around?

  • SoundwaveXI Soundwave (@SoundwaveXI) reported

    @hibernoanglais @bt_uk @Hyperoptic I see nothing but negative posts around Hyperoptic and their service, despite offering a really attractive package. Their service area is also tiny. Worth some research.

  • GavPercyPhoto Gavin Percy (@GavPercyPhoto) reported

    @Hyperoptic we’ve lost internet at RG30 1ES. Any connection issues in the area that you’re aware of?

  • HANCOCK_LOL HANCOCK (@HANCOCK_LOL) reported

    @CoachKybet @toobbroadband if they can manage to get it into london i’m literally willing to pay x5 the price, hyperoptic and communityfibre won’t cable my street because openreach and virgin media have some lease or some **** in my area

  • TaranjeetSing17 Taranjeet Singh (@TaranjeetSing17) reported

    @Hyperoptic It has been 4 days post activation but the internet is not yet up and running.Every time I call customer care, the standing response is “we don’t have enough information from relevant team, your services will be activated shortly” Please can someone contact me ASAP??

  • error_no_entity ENOENT (@error_no_entity) reported

    @HyperopticCS Well, it's 3 days since I lost internet and in that time @CommunityFibre has installed a new line, found a problem and sent engineers on the same day to get it fixed. Still waiting for @Hyperoptic to send an engineer for the original line.