Hyperoptic

Hyperoptic Outage Report in Hitchin, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hitchin, Hertfordshire, England 01/13/2026 03:45

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JCVG30 Jade (@JCVG30) reported

    @Hyperoptic your service has been down since last night in the southeast region. And there’s still no service. When are you fixing this?

  • EvilQueenNerd Evil Queen (@EvilQueenNerd) reported

    @Hyperoptic I have internet problems my account online shows green but I have no internet connection on my router. Could you advise please?

  • boktiar_ahmed Bok (@boktiar_ahmed) reported

    Hi @Hyperoptic if I place my order today how long will it be before I can start using your internet service?

  • wc1chris wc1chris (@wc1chris) reported

    @HyperopticCS @Hyperoptic Hello! The internet in Zachary House SW9 0AF (London) has gone down this evening. It seems to be a problem across the building. Please can you advise when this will be rectified? Thank you

  • Tesiccl ¡Silenzio, Bruno! (@Tesiccl) reported

    @Jvmxsy Oh damn okay! Aha fair, Hyperoptic are fantastic, I hated having to leave them when I moved, going from 1gb per second up and down to 80 hurt hahaha

  • metaboy1212 MBoy (@metaboy1212) reported

    @GNetworkComms why is your ad speed 600mbps when you can only get 300mbps on WIFI, while @Hyperoptic @HyperopticCS advertise is 500mbps and you actually get 500 WIFI Isn’t this missleading the customer ??

  • SharonAzzopardi 🕊️Sharon💜Azzopardi💫 (🇬🇧🇪🇸🇮🇪) (@SharonAzzopardi) reported

    @MartinSLewis Been a customer of Hyperoptic for nearly 4 years, and have just now been put on a Fair Fibre Plan of 150mb, for people on low income/benefits. This means forever.

  • ianeharvey Ian Harvey 🇺🇦 (@ianeharvey) reported

    @nikospolydorou @EddieBrand To be honest I believe they are all under staffed. I moved to Virgin from Hyperoptic 1Gb. I never had to call them, but I don't expect it would have been great if I had!

  • atwitty2 atwitty 🇺🇸 🇺🇦 (@atwitty2) reported

    @PB79377877 @COdendahl @DmytroKuleba Not sure why you are being rude, I am quite hyperoptic thank you. No one said not a World problem. I think "more of" was the term used. Putin is a problem for something like: Ukraine>Poland>Europe>USA>Australia>Japan. China, NK, Iran---not so much. At least not yet, esp China.

  • gxwesq Gary Watson (@gxwesq) reported

    Deeply regret switching to @Hyperoptic broadband. Just had to upgrade my package to get a decent signal and instead @Hyperoptic have managed to disconnect me completely and can’t to attempt to fix it because their tech staff don’t work on the weekend . Its 24/7 promise is a lie