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Hyperoptic

Hyperoptic outages and service status in Hitchin, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenMcinerney
    Steven (@StevenMcinerney) reported

    We've got a new @Hyperoptic router as we've upgraded our internet from 150 to 500mb. Nicola's laptop can't connect to that new router. If we switch back to the old router, it connects, but with old speeds. She's got a 2014 macbook air. Has anyone had a similar problem before?

  • Egg_Chef
    Peter Smith (@Egg_Chef) reported

    @DrNickHazel @Hyperoptic @HyperopticCS I had a similar horrible experience 3 years ago when there were 5 planned and one unplanned outages within 3 months so started monitoring my connection with UptimeRobot. In the intervening three years it has reported 0 seconds downtime (and yes, it is working). Not a bad record!

  • DrNickHazel
    Dr Nick Hazel (@DrNickHazel) reported

    Just got another email from @Hyperoptic saying my service will now be down for another 3 hours on the day before. What is going on @HyperopticCS? Should I be looking for a new broadband supplier? Speed is important but is useless without a reliable service.

  • rudybonnier
    Rudy Bonnier (@rudybonnier) reported

    @Hyperoptic @brit And the award for two nights in a row with no service goes to... Hyperoptic!

  • matryer
    Mat Ryer (@matryer) reported

    @HyperopticCS @shreyag_ @Hyperoptic Thanks for all your help btw. Any idea what the problem was before?

  • DrNickHazel
    Dr Nick Hazel (@DrNickHazel) reported

    Don't choose @Hyperoptic if you need a dependable service. For 2nd month in a row, I have maintenance resulting in loss of connectivity for 3 hours during the day. @HyperopticCS don't even refund their users for the inconvenience. They may be fast but unreliable. Not impressed.

  • AtM0StF34r
    AtM0StF34r (@AtM0StF34r) reported

    @HyperopticCS @Kyleyuu He’ll now have had a bad experience with you, which is being tweeted about, he won’t recommend you to others due to this and probably in future will not return as a customer, is it not worth the cancellation fee to bring this to a satisfactory conclusion.? #Hyperoptic

  • shreyag_
    Shreya_ (@shreyag_) reported

    @HyperopticCS @Hyperoptic internet is down again in SE16. Two nights in a row. What's going on? Any ETA on being back online?

  • slm1901
    Sara Wallwork (@slm1901) reported

    @Hyperoptic Switched to Hyperoptic just over a month ago - couldn’t be more impressed with the service, speed and cost!

  • RSPshout
    RomanS 🇬🇧🇪🇺 (@RSPshout) reported

    .@Hyperoptic @HyperopticCS Your internet service has gone offline in London SE16 at 20:30 on Mon 10th, Tues 11th & tonight. Bang on 20:30, same time each evening. What is going on? Why are you deceiving your customers? If you need to go offline to do works just say so #hyperoptic