Hyperoptic Outage Report in Hitchin, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Loubna R
(@Loubna_Rg) reported
@Hyperoptic @HyperopticCS my internet connection suddenly disappeared 3 weeks ago and no one from the helpline seems to be able to help! I am the only one in the entire building with the issue and tour engineers can’t find a solution so I keep being asked to wait. Can you advise?
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Adamsky
(@Adamskyyyyy) reported
@Hyperoptic @HyperopticCS service is down at EH11 1ZH
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Cynthia
(@Me__Cynthia) reported
@HyperopticCS @Hyperoptic Oh no ha ha. I just had an email stating about some works to be carried between 20.00 and 6.00 for 4 days. So was just laughing how people are supposed to spend their evening if the internet goes down :)
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Shiv
(@_TheShiv_) reported
Oh. Got hyperoptic in as well. Okay so I won’t be living here all the time within probably a few months but holy **** it’s fast. Including upload. And that’s on WiFi. And it’s half the price of virgin media. 180 upload, i don’t even stream and I nearly cried lol
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Seb
(@SebbySebbo) reported
@Hyperoptic #appalling #unprofessional 2 weeks now i sent a complaint about my contract im paying for 150mb and get a 1/3 of that, i have been told the technical support team will contact me and nothing, i hehe sent another 3 emails but still ignored…
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Olufemi Osasona
(@OsasDapheel) reported
Going to 1 year that I’ve been using Hyperoptic in my house now and I have never had a single network outage, nor a slow network. Fast unlimited internet. All for £20 a month. What exactly is the problem with ISP’s in Nigeria. What’s the excuse?
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Rashu Khanna
(@rashukhanna_i) reported
@Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!
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Pete Smi
(@EyUpPete) reported
@Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.
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🇰🇪
(@MrLewisVuitton) reported
@subtlerose_xo @virginmedia Hyperoptic isn’t in my area yet. Switching as soon as I can. Virgin upgraded me from 100mb to 350mb for “free” after complaining but I never get these speeds
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Loubna R
(@Loubna_Rg) reported
@Hyperoptic That would be great if that was working… my line have been down for 3 weeks now and customer service is being very unhelpful. Central London location while I am working from home