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Hyperoptic

Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ryantam626
    Ryan Tam (@ryantam626) reported

    @Hyperoptic Ditto on losing Internet access. Speaking with customer service ain't going to fix the issue. Have lost access twice in the span of two weeks, so think twice before committing.

  • grahamcox82
    Graham Cox (@grahamcox82) reported

    @Hyperoptic Does your HA-140W-B router have any option to partition off certain devices? We're looking to get a wi-fi doorbell and I'd like for it to not be able to access the rest of the local network for security - as it's going to be physically accessible from outside. Cheers

  • UlkerHassan
    Ulker Hassan (@UlkerHassan) reported

    @Hyperoptic any update on the outage in se22?

  • psphotouk
    Pedro Soares (@psphotouk) reported

    @Hyperoptic Lovely post although your services are down till at least this evening, with working from home this morning and try get things done before this evening without your services it is not good 😩 😡

  • WildHeart133
    WildHeart13 (@WildHeart133) reported

    @Hyperoptic What going on with SE22! The internet has been down for days! Some of us still have a work to do over the Christmas period

  • eyousri
    Eslam Yousri (@eyousri) reported

    @HyperopticCS I am wondering. How come a big company like hyperoptic can not fix the issue till now. 100 subscribers does not have internet for almost 10 days and support and customer care is informing that there is no estimated time to get issue fixed !!!!!!!@Hyperoptic @HyperopticCS

  • ThisIsHaden
    HADEN. (@ThisIsHaden) reported

    @The_MLane @Hyperoptic Wired directly to router, 15m CAT6. Via Wi-Fi is approx 600 up/down. Powerline TPLink1200 renders about 300Mbps which tbh with Powerline, doesn't surprise me!

  • ArkSenju
    CxArk 愛 (@ArkSenju) reported

    There’s no way our internet is the only one to be down right? @Hyperoptic

  • miss_megen_e
    Megen-Ellen (@miss_megen_e) reported

    @Hyperoptic Our internet has been down for almost every minute of Christmas day! What is going on??

  • AlphaRichard
    R (@AlphaRichard) reported

    For what it's worth @Hyperoptic broadband are a mess. Their customer service is stuck behind script-based responses, and out-dated notions of "compensation". Wasted a month (so far) offline, paying for services I can't use, a cost Hyperoptic demonstrably don't care about. Ugh!