Hyperoptic outages and service status in High Wycombe, England

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ravish (@rravilla24) reported 4 minutes ago

  @Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.

• 
  Max Richardson (@MaxRichSES) reported 10 minutes ago

  @Hyperoptic @Hyperoptic could you please inform me how this is going to be dealt with ASAP and how I am going to be compensated forth the money taken, endless hours spent chasing your customer service team and the stress caused.

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 12 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  James Nicholls (@jamesjnicholls) reported 13 minutes ago

  @tpilla @CryptoCap97 @Hyperoptic He was wrong about the numbers - the outage was also in Gloucester where I am, Cheltenham, and somewhere else according to the automated message I got when I called. Doesn't seem like they pass information between departments very well!

• 
  Lawrence Canning (@LawrenceCanning) reported 16 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Rafael Lino (@maidaomd) reported 18 minutes ago

  @Hyperoptic How is it possible that I live literally 1 mile away from ur headquarters and my Internet needs to have an outage everyday! Shocking services! It's been 7 days since ur service in white city area is down!

• 
  πι (@TheThreepoint14) reported 23 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  cache crab (@cachecrab) reported 23 minutes ago

  my internets been down for what feels like hours @Hyperoptic why

• 
  Fraser (@JaroslawJachNo1) reported 27 minutes ago

  @TheLionXB1 @stuarthazeldine @Hyperoptic They never contact you. And when they say they’re visiting they don’t do that either. Caught them out last time when they said that. Turned out they never bothered to attend just gave the impression to show they’re ’working on it’.

• 
  amy (@amy35672408) reported 27 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic