Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Taz Angela
(@Taz_Angela) reported
@UbuntuBhoy @Hyperoptic Shocking customer service, installation booked, cancelled half hour before, info credit when live, twitter DM area unserviceable conflicts the email info. Why book an installation if you can't provide the service and your Web page says otherwise. Disappointing poor customer info
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Mo islam
(@Moislam20) reported
@ashic @HyperopticCS @Hyperoptic Very bad connection, can’t even provide basic connection. I took maximum speed /connection option which they have but completely rubbish. I asked for cancellation, don’t want to do that either. Bad bad bad…..not even one star.
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Manzillion
(@Manzillion) reported
@Hyperoptic I've been waiting 20 mins to connect my Internet.... I am a customer... I just want to connect!!!!
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Megan
(@megpb_) reported
@UswitchUK Hello! Am trying to process a uSwitch exclusive offer on Hyperoptic, however it tells me to call Hyperoptic Sales as cannot process online (despite being an online exclusive). I do this & they say I need a promo code... Going around in circles, can you help? Thx
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fitz
(@simonfwitzy) reported
@Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks
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Taz Angela
(@Taz_Angela) reported
@UbuntuBhoy @Hyperoptic Disappointed installation cancelled half hour before, now been told area unserviceable, unable to book installation. No idea if temp delay or unable to supply Internet. Poor customer information. No time scale no proper info.
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Paul Thompson
(@tommo_68) reported
@KAIZURE_ @Hyperoptic Be prepared for large price increases after the 1st year. Also if access is difficult when the service fails you may struggle to get the service back. Waited 3.5 days over a weekend for service to be restored
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paul may
(@mayfishtp) reported
@Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks
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Silvia Alia
(@silvia_alia) reported
@Hyperoptic @HyperopticCS no service in my area since 10.30am yesterday,no comms from you to affected customers, no chat available,...Unacceptable service. What are the timescales to restore service?
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Commodity Hunter #MBGA
(@BermudaBat) reported
Why is @Hyperoptic down in W6?