Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Nonna Polonskaya
(@nzlata) reported
@Hyperoptic 10 days without a broadband and no estimates or any help from your customer service team- it is a terrible customer experience! please rectify immediately as both me and my partner work from home and need a connection asap
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Stuart Casey
(@StuartJECasey) reported
45mins waiting for @Hyperoptic to message back via their chat, only for them to disconnect me and add me back to the queue. Not sure what's worse, my WiFi or their customer service right now.
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philippe polleux
(@philippepolleux) reported
Already one month since we switch to @Hyperoptic . Still no internet ! No one cares ! I really don't recommend their service !
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lijē
(@lijendary) reported
@Hyperoptic are so deceitful they have literally provided awful service at every level and I hope nobody especially students are tricked into using them just because they are cheap
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Danielle
(@F1Danii) reported
@ironside @nzlata @Hyperoptic Initially they claimed the cables had been vandalised, took them nearly 2 weeks to fix. Within 24 hours the service broke again after ‘maintenance works’, I needed to wait for an engineer to rectify which took nearly another week. Just seems to be problems after problems.
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Miki 🏳️⚧️🏳️🌈🏴
(@mikiburgess) reported
Been sat in the @Hyperoptic online support chat queue for over an hour. Still not at front of queue. The quality of service had better be worth the missing of lunch!
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stanleyfincher
(@addictedlens) reported
@HyperopticCS @Hyperoptic Srsly what is happening to your server? ?Internet been down for the 2nd time this week in SW11 and it’s only Tuesday!!!!!!! Fix it then u talkin about ur hyperfast/hyperfair service bruh. All I need is a stable service.
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Chris Chapman
(@CChapmanVisuals) reported
@Hyperoptic morning, is there any expected maintenance in the Leeds area this weekend, my internet has been down since Friday night, LS9 8BX Router works fine but the connection externally doesn’t work
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Ironside
(@ironside) reported
@HyperopticCS @addictedlens @Hyperoptic Start replying to current customers in central London who you’ve left with an outage since last Monday please. No detail on the problem, your plan to fix it or timelines as of yet. Not even a single update yesterday.
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS Okay, you might have some grace period of 30 days, when you first sign the contract, to be able to cancel it, then you’re on your own. @hyperoptic Please correct me if I’m wrong. Happy to chat about it! Not renewing this year, nor ever.