Hyperoptic

Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in High Wycombe, Buckinghamshire, England 02/03/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tjeffwilson Thomas Wilson (@tjeffwilson) reported

    Today is October 4. Wanna hear a joke? I ordered @Hyperoptic July 22. Guess who still has no service and been using an @EE hotspot in its place since…

  • Valentino0555 Valentino (@Valentino0555) reported

    @Hyperoptic we are new customers to your service in beam park rainham. The internet is completely down and has been all day. I contacted your company this morning and they said somebody will be sent out… I gave them contact details for access to routers etc. Still no fix….

  • marthaparryx Martha (@marthaparryx) reported

    @Hyperoptic My Wi-Fi has been down for a week and I’ve called you 6 times. No one ever picks up

  • gastonrampersad Gaston Rampersad (@gastonrampersad) reported

    Unprecedented 30+ minute wait time to speak to @Hyperoptic customer service. At least the fibre is still fast.

  • aferoz007 Asad Feroz (@aferoz007) reported

    @Ofcom Thank you for your reply, I’m receiving pathetic services by @Hyperoptic @HyperopticCS as today was 10 day & still no one contacted me regarding the fault. They even don’t have any Engineer in such big company who can come and fix the fault. I request please cancel their license

  • NormanLockley Norman Lockley (@NormanLockley) reported

    Hey, @HyperopticCS I submitted a support query through my account on the Hyperoptic website over 2 weeks ago. No response/acknowledgement. Has that support channel been closed?

  • aferoz007 Asad Feroz (@aferoz007) reported

    another lame excuse @Hyperoptic @HyperopticCS that this type of fault needs special training Engineer and it will be fixed by 17th Oct. I reported the incident on 27th and it will be fixed by 17th October the most pathetic and unprofessional services ever. I’ll get new connection

  • jehagarwal Jeh Agarwal (@jehagarwal) reported

    Gave up on call, no one picked up even after spending 30mins holding the line. No response to tweet and DM yet. Internet still not working. #HyperopticNotWorking @HyperopticCS @Hyperoptic

  • Valentino0555 Valentino (@Valentino0555) reported

    @Hyperoptic it’s been over 24hours and still not fixed! I’m seriously considering already leaving your company due to this poor customer service. You stated someone has come but not gained access?! There was onsite builder and site management. I work from home 😤

  • elmz_thegamer 🇯🇲Elmz_thegamer🇯🇲 (@elmz_thegamer) reported

    I miss @Hyperoptic so bad they never would’ve treated me like this 😭😭😭😭😭😭😭😭 best internet provider in the Uk