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Hyperoptic

Hyperoptic outages and service status in High Wycombe, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around High Wycombe, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • English_Jew
    English Jew (@English_Jew) reported

    @alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.

  • RhysHarrocks
    d u m b b o i (@RhysHarrocks) reported

    @Hyperoptic @HyperopticCEO your company’s service is shocking, please do something

  • roci_spi
    Rocio Sainz Maza (@roci_spi) reported

    @Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?

  • aarongfootball
    Aaron Goldstein (@aarongfootball) reported

    @Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?

  • rbhalla_
    Roshan (@rbhalla_) reported

    @Hyperoptic why does support close the ticket everytime they respond? I have to open a new ticket just to respond and the UI on your site is pretty cumbersome.

  • cityblue2001
    cityblue2001 (@cityblue2001) reported

    @Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.

  • jimmybignose
    Jimmy (@jimmybignose) reported

    @Hyperoptic being diabolically ****. 24 hr outage. No text updates Since this morning, and now website outright lying saying there’s no issues to my postcode. Contact centre online refuses to put me to an agent and just says call someone yolo

  • RhysHarrocks
    d u m b b o i (@RhysHarrocks) reported

    @Hyperoptic this is the third day in a row i’ve had to spend an hour on hold listening to your unbelievably loud hold music, because my service keeps cutting out. i was assured by a lady yesterday with 100% confidence that this issue would not happen again, yet here we are.

  • xenom0rph09
    Xenomorph (@xenom0rph09) reported

    @Hyperoptic Are you looking at upgrading to 1.5 to 2gb lines? OpenReach offer 1.6 down and Community Fiber offer 2gb down and up. You are slowest Alt net out in the UK now

  • neilforbessoul
    Neil (@neilforbessoul) reported

    @Hyperoptic Total drop out again. We've had engineers round, replacement routers yet still get this **** service almost daily for your top service.