Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (2%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Hyperoptic outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Hemel Hempstead |
Internet | |
| Slough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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S.
(@Dingdong429) reported
@ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.
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Ducks
(@EyUpDucks) reported
I wouldn't recommend this company ever - @Hyperoptic You get in touch because you need to downgrade due to cost of living and they said they'll charge me 50% more for the lower package. Feels like I've been trapped and this is how they treat people struggling for money.
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TheRealSlimJadey
(@TRealSlimJadey) reported
Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS
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Danielle
(@F1Danii) reported
@MiniNeedsSleep @Hyperoptic Given I haven't had Wi-Fi for 11 days this month, no surprise their own staff don't want to rely on the service. AVOID at all costs.
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Danielle
(@F1Danii) reported
No Wi-Fi for 11 days, and within 48 hours it’s down again. @HyperopticCS Hyperoptic bet you’re glad to see me back tweeting you again. How can you subject a customer to this level of shoddy service? My lively hood is reliant on broadband and you’re putting this at risk.
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Danielle
(@F1Danii) reported
@R_N_Lee They couldn’t care less, they have no way of actually speaking with the network team/service team who fix the issues and peddle the same lines. This is day 14 of no Wi-Fi for me this month. Hyperoptic are money grabbing cowboys
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PolicyPro
(@UKPolicyPro) reported
@Hyperoptic This, for anyone else, is @Hyperoptic 's reply. What we need to know is the cause/how long it will take to fix. Another 36 hours? "We're sorry about the disturbance due to the outage. We understand that this is a big inconvenience, our team is still at the area working on this."
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Jason J
(@I_am_Jay_Jay) reported
@ofcom please can you investigate hyperoptic broadband @HyperopticCS @Hyperoptic . They leave their customers without broadband for days and weeks without any explanation or fix. Their customer service is atrocious. A simple search on Twitter will show you just how bad they are
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Martin Swanson
(@Swandermann) reported
@Hyperoptic Just wanted to share the appalling wi-fi service I’m experiencing as a home worker and the even worse Customer Service…11 days to respond. Thank you also for the reminder that I can terminate my contract with you.
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PolicyPro
(@UKPolicyPro) reported
@Hyperoptic Our service in Islington has been out since the morning. I called for an update at around 7pm and was told engineers are only now on their way, with no estimate for when it will be fixed. Please update me.