Hyperoptic outages and service status in High Wycombe, England

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near High Wycombe, England

The most recent Hyperoptic outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Total Blackout	13 days ago
Reading	Internet	9 months ago
Reading	Internet	9 months ago
Slough	Internet	1 year ago
Reading	Internet	1 year ago
Reading	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Milo (@MrRoflWaffles) reported 2 minutes ago

  hyperoptic is actually the worst internet provider in the UK, I have had internet issues for TWO MONTHS and their email support is nonexistent, been ghosted for weeks at a time, keeps stopping me doing my job. so frustrating aaaaaaaaa 😩

• 
  michaela👑💋 (@michaelad1997) reported 7 minutes ago

  Someone give us a good WiFi provider. Currently with @Hyperoptic that is shocking, TV loads every 2 minutes. Also been with @virginmedia and NEVER again, shocking connection. So yeah an actual decent recommendation would be nice

• 
  Kieron Charles (@MRKCT_) reported 7 minutes ago

  Solid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.

• 
  Alex Tarrant (@AlexTarrant4) reported 8 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported 11 minutes ago

  @MoMayet3 @Hyperoptic Same. Chat for over 1.5 hours, no response. On hold on telephone for over an hour. Prices keep going up, service is rock bottom.

• 
  NitroRVL ✪✪✪✪✪➎ (@NitroRVL) reported 12 minutes ago

  @MrRoflWaffles Hyperoptic is awful, go with any BT provider over it

• 
  Josh Billings (@_JoshBillings) reported 15 minutes ago

  @Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up

• 
  Hasim (@Hasimivan02) reported 15 minutes ago

  @Hyperoptic FIX IT

• 
  Tom Thornhill (@TomThornhill_2) reported 15 minutes ago

  @FourthStreetDan @Hyperoptic Interesting. The light on my router went green and sure enough the Internet is back up if I switch back from mobile tethering to my usual Wifi. I'm at two hours three minutes on hold but I'm at position three and it seems to be going down.

• 
  Neil (@NRManc) reported 18 minutes ago

  Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling