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Hyperoptic

Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England

Why is my Hyperoptic service not working?

No problems detected

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kgolec0708
    Klaudyna Golec (@kgolec0708) reported

    @Hyperoptic I was wondering if you could help me. My contract has ened on 3rd June 2021. I will be moving country soon . How can i cancel the contract? Is there a notice ?

  • spudy12
    Josh (@spudy12) reported

    @Hyperoptic moving house and can't take your service with me - have cancelled contract, what do I need to do with the router?

  • sudeepbhadana11
    Thedoctor (@sudeepbhadana11) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild Dear team ,I got hyperoptic for wifi in September 2022 , I was told if I move my place where hyperoptic doesn’t operates they will cancel the subscription with out any charges but now I am being forced to pay cancellation fee ,

  • Tayluur82
    Kevin Taylor (@Tayluur82) reported

    @virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?

  • JackRCrane
    Jack Crane (@JackRCrane) reported

    Hi @Hyperoptic - I’ve been having some speed and connection issues recently. They disappear if I connect via wired cable. Have tried the troubleshooting tips on your site, but I think we have one of your older routers. Thanks!

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • Carolin53729803
    Caroline Clarke (@Carolin53729803) reported

    @premnsikka Hyperoptic broadband are good. I've been with them for two years and their prices have never gone up. However, they do not offer a TV service.

  • JoanneHayleyy
    Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service

  • JoanneHayleyy
    Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer monday afternoon 10/10 customer service

  • cheekygobshite
    Simon (@cheekygobshite) reported

    @AshScrivens @virginmedia @Hyperoptic I’m not far behind after a 7 year customer and now out of contract they’ve put my broadband only up to £60 a month. Community Fibre for a faster speed at £25!