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Hyperoptic

Hyperoptic outages and service status in High Wycombe, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around High Wycombe, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near High Wycombe, England

The most recent Hyperoptic outage reports came from the following cities: Reading.

CityProblem TypeReport Time
Reading Total Blackout 7 days ago
Reading Internet 9 months ago
Reading Internet 9 months ago
Slough Internet 1 year ago
Reading Internet 1 year ago
Reading Internet 1 year ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • alexnixon_uk
    Alex Nixon (@alexnixon_uk) reported

    Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

  • iPazooki
    Mo (@iPazooki) reported

    Think twice before signing with @Hyperoptic . Unresponsive customer support and zero respect for clients. When moving home, they charge full termination fees even if THEY can’t provide service at your new address. Terrible experience. Stay away! 🚫 #Broadband #Hyperoptic

  • jamsmcp
    justin (@jamsmcp) reported

    @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🀧😠😀

  • c932x
    Alex (@c932x) reported

    @Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!

  • Slimothy_James
    Ryan 🀠 (@Slimothy_James) reported

    @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.

  • jonsac
    Jonathan Sacerdoti (@jonsac) reported

    After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • mariucha77
    M. (@mariucha77) reported

    @jamsmcp @Hyperoptic Imagine 11 days without service!!

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

  • Slimothy_James
    Ryan 🀠 (@Slimothy_James) reported

    Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.