Hyperoptic outages and service status in High Wycombe, England

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near High Wycombe, England

The most recent Hyperoptic outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	7 days ago
Reading	Total Blackout	1 month ago
Reading	Internet	10 months ago
Reading	Internet	10 months ago
Slough	Internet	1 year ago
Reading	Internet	1 year ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DS♟️ (@Carefree_WDS) reported 1 minute ago

  @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

• 
  Amit Kumar Jha (@iaktech) reported 2 minutes ago

  Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

• 
  Unnat (@unnat_619) reported 5 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  Ryan 🤠 (@Slimothy_James) reported 6 minutes ago

  My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

• 
  Alex Nixon (@alexnixon_uk) reported 6 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Don Edgley (@donedgley1) reported 11 minutes ago

  @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 14 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Alex (@c932x) reported 16 minutes ago

  @Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!

• 
  Carolina (@caro_SpecialOne) reported 17 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  Sam (@samuelxls) reported 18 minutes ago

  @TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.