Hyperoptic

Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in High Wycombe, Buckinghamshire, England 03/04/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • abigiles21 Abi Giles 🏳️‍⚧⚧♀️ (@abigiles21) reported

    @Felix_F_Fern Hyperoptic have been good. Really good customer service and reliable

  • Digital_sell_uk Maximus (@Digital_sell_uk) reported

    @Hyperoptic internet has gone down across all of Chartres quay in Kingston??…please help asap

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @CarlosVanVegas @Hyperoptic @CommunityFibre We can guarantee no price hikes at any time during your commitment period, and promise to keep the same monthly rate for the duration of the entire contract. We believe our customers deserve fair service like that! 💙

  • DrWillN Will Nutland (@DrWillN) reported

    Still no functioning internet from @Hyperoptic @HyperopticCS. Appalling service. Terrible customer service. Broken promises from managers to fix the issues. No communication between teams. 01/10 for this company.

  • jmac99x John Macdonald (@jmac99x) reported

    @Hyperoptic @Hyperoptic @HyperopticCS for weeks I have been trying to get services after championing installation in our building. Cables in. Boxes in place. No service, no contact. Are you usually so useless?

  • TheresaIsSleepy Theresa (@TheresaIsSleepy) reported

    @littleroshroom @virginmedia That’s awful! I’m so sorry to hear. We switched to hyperoptic at our last move. So much better - hope they fix

  • krxsctr kris ✨✨ (@krxsctr) reported

    @ah_walker1 Hyperoptic the one specifically we are having problems getting installed (not their fault before their support person DMs me)

  • singhtoon balboa (@singhtoon) reported

    @Hyperoptic I don’t like to complain, but I contacted your customer services to try and transfer my broadband to you. They were very abrupt and dismissive when I asked if they could still provide a deal that expired 48 hours ago. If they couldn’t, it could be communicated nicely.

  • jkearton uoʇɹɐǝʞ ɯıɾ 🇳🇿 (@jkearton) reported

    @SkyUK are putting up my broadband bill by 12.5% for the 2nd year in a row. They treat loyal (read: 10yrs at this address) customers badly yet they offer NEW customers discounted rates to hook them in. Time to shop around for a new provider. Pity @Hyperoptic aren't in my area 😞

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    We need @Hyperoptic to do mobile phone services. Just got a £5 a months increase which is insane as I get the same service that I always did without improvement or extra benefits.