Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in High Wycombe, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Islam
(@Mr_S_Islam) reported
Recently moved from Hyperoptic to @virginmedia broadband, absolutely atrocious service and now they’re asking me to pay them extra monthly in order to get constant speed and coverage within my house? Oh @Hyperoptic where are you when I need you…
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nick vandyke
(@nick213) reported
Very disappointed with @Hyperoptic 3 days with no internet and their customer services don’t even reply. Still in my first month so time to find another provider!
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9
(@9magzy) reported
@ProdByWalkz @Hyperoptic They’re literally the best internet provider, it never has random cut offs etc. hella reliable
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T:man
(@room808) reported
@mattfrei @virginmedia I would suggest switching to Hyperoptic if possible where you live and you don't have to worry about these issues ever again.
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ianVisits
(@ianvisits) reported
@droler @Hyperoptic I've generally found them to a decent and reliable service. Have used them in two properties, and would again when I move.
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Dr Sarah Wishart
(@sarahwishart) reported
@HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw
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Laura
(@ldoyle86) reported
@Hyperoptic really disappointed with customer service received - been a customer since 2017 and need to cancel due to moving house (you don't supply the new property). Being told I can't cancel for 30 days despite not being in contract! Last thing I need with a stressful move.
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Anubhav A.
(@Anubhav_11) reported
@Hyperoptic Can you please avoid maintenance work during working hours? As you might be aware a lot of people work from home these days, and loss of network on weekdays between the working hours is a very big inconvenience. Reading RG1.
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Marley
(@MarleyPonte89) reported
@HyperopticCS @Hyperoptic No one has called yet. How do I know they r actually coming today? I can’t stay indoors all day not know when they will turn up. I am connected to a neighbours Wi-Fi but the signal is so weak. It’s affecting my work as I work from home. This is very frustrating.
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JaysBees
(@jaybee_ms) reported
@MHalberstram12 @Hyperoptic That’s terrible. Big themselves up about being best …… but actually when I comes to honouring promises they are very much not the best.