Hyperoptic

Hyperoptic Outage Report in High Wycombe, Buckinghamshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in High Wycombe, Buckinghamshire, England 03/29/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • essam19891 abdulaziz (@essam19891) reported

    @Hyperoptic Three weeks ago, the internet was down, and we contacted your company and they said we will send a broadband, and now a week, and the broadband has not been sent, and I am a student, and I could not study, and the problem was not resolved. What should I do.

  • lionheartx10 Lionheartx10🇬🇧 (@lionheartx10) reported

    @lomadia I’m with Hyperoptic. 1000 down and up only had this issue start in the past 2 weeks. Previously had 3/4 months of perfect streams

  • Livy_Herring Olivia (@Livy_Herring) reported

    @Hyperoptic hi, my wifi has been down for four hours now. Please can someone message me so I can get an update? Thanks

  • monicalisten monica (@monicalisten) reported

    @Hyperoptic have you guys changed management? Service - both internet and customer has declined quite drastically recently.

  • i_am_pravish Pravish Vijayan (@i_am_pravish) reported

    @Hyperoptic @HyperopticBuild @Hyperoptic . Has anyone else faced this bad service?

  • sophiaranting Sophia (@sophiaranting) reported

    I like how everyone's responsive apart from the ones that actually have an issue... @Hyperoptic let me guess, your customer service uses Hyperoptic and therefore has no internet to work at the moment?

  • i_am_pravish Pravish Vijayan (@i_am_pravish) reported

    @Hyperoptic They came in today and said they have fixed it, but now they are saying they need the first engineer to come physically to close the ticket and then only they can activate it. The date for next engineer slot is 27 Oct. Horrible just plain horrible. Worst service seriously.

  • stephenmgeorge Stephen George (@stephenmgeorge) reported

    @Hyperoptic it is literally impossible to speak to you. Awful service.

  • lionheartx10 Lionheartx10🇬🇧 (@lionheartx10) reported

    @lomadia Yeah I’ve tried on my main pc, editing pc. Even rigged up a 2 pc setup to see if that helped but still the same issue. Ok I’ll ask if Hyperoptic can run a traceroute

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic email from hyperoptic saying just call us when you move in and we will turn you straight on now i cant even get a straight answer from the advisor with no date insite great start for a new customer 👍 maybe will use someone else