Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 02/08/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 6thGrom Grom McGromface The 6th (@6thGrom) reported

    @Hyperoptic internet still down in the SM1 area. I'm about to finish work and head home. This makes me a sad panda 😞🐼 what's going on guys?

  • FanMMA28 Charlie (@FanMMA28) reported

    @Hyperoptic Bit like you lot with your terrible excuses.

  • nick213 nick vandyke (@nick213) reported

    Very disappointed with @Hyperoptic 3 days with no internet and their customer services don’t even reply. Still in my first month so time to find another provider!

  • fabrimyr Fabricio Longhi (@fabrimyr) reported

    @Hyperoptic connection in my new address was supposed to start on Thursday still not working. Engineer came today said switch was not registered its a 2min job but the people who do it don’t work on weekends So support only works during week? You said it takes 15 min #unreliable

  • caromorales07 Caro Morales (@caromorales07) reported

    According to @MartinSLewis market website, @Hyperoptic has a really good service. I hope they really comply with what the offer.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.

  • MHalberstram12 Dr Trappenstein (@MHalberstram12) reported

    @Hyperoptic I’ve called up 6 times since March and you still haven’t resolved my issue. Disgraceful service. Constantly advise me to call back so I waste my time and get no update.

  • ttobba Justin Abbott Chalew (@ttobba) reported

    Hi @Hyperoptic, I've had your "service" for over a year. Except it's never worked. I complain and get shuffled around from customer service to engineering, and then the ticket just gets closed. You take my money every month, but I don't have any internet from @Hyperoptic. Help!

  • jjohnag John Aguirre Gonzalez (@jjohnag) reported

    @Hyperoptic Very unstable connection in SW15 6DP for two consecutive days, is there an issue in this area?

  • Iamtripuresh Tripuresh Verma (@Iamtripuresh) reported

    @Hyperoptic I have got 1 GBPS speed connection but I am receiving barely 200 MBPS ,can you please help here