Hyperoptic outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Thompson (@tommo_68) reported 2 minutes ago

  @Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them

• 
  Don Edgley (@donedgley1) reported 3 minutes ago

  @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

• 
  Griffey (@Griffeyfc) reported 5 minutes ago

  What has happened to hyperoptic? Issues after issues as of late

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 5 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  David Tan (@realDavidTan) reported 9 minutes ago

  Hyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?

• 
  Elizabeth (@Elizabe80680425) reported 11 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  Don Edgley (@donedgley1) reported 11 minutes ago

  @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

• 
  Kurt Robson (@KurtRobsonn) reported 14 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  Rob 🇺🇦 (@rsjhayes) reported 18 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 20 minutes ago

  @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.