Hyperoptic Outage Report in Haverhill, Suffolk, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (73%)
• Wi-fi (16%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David McArthur (@DrDPMcArthur) reported 3 minutes ago

  A surprising aspect of the pandemic for me is how awful so many people's internet connection is. Even when they are paying a lot of money. Thank goodness @Hyperoptic came to my building a couple of years ago so I didn't have to suffer any more.

• 
  Mikeapollo (@mikeapollo) reported 4 minutes ago

  @au_pis_aller @Plusnet @Hyperoptic Yup. First time in ages, but the new DNS capture technique is very unpleasant when your gateway "trusts" your ISP - as everything that touched that gateway gets a redirect, then roams to a different network (me) where it updates the DNS based on the "trusted" gateway. Result: 💥

• 
  Chezdon Mitchell (@chezdon1997) reported 6 minutes ago

  @virginmedia For what it is worth, I am a very happy @Hyperoptic customer. They sent me my router and my 1 gbps service was live the day I moved in. They don't harass me. I pay for an awesome service, done deal. Why would Virgin Media hassle a Hyperoptic customer to move to ****** ADSL2???

• 
  Wayne Kettell (@wpmoyakettell) reported 6 minutes ago

  @tommo_68 @Hyperoptic Same here Paul. No service since 17th June and there’s zero communication when they’ll fix their issue. We’re new customers so this is our first experience with them. Would not recommend.

• 
  Chris Ellery (@chris_ellery) reported 8 minutes ago

  @HyperopticCS @jesslinehan Any updates? Hyperoptic seems to be down for most of east London.

• 
  Mean Karina Kalashnikova (@MistressKarina) reported 10 minutes ago

  Wtf @Hyperoptic @HyperopticCS, did you seriously just send me an engineer who made a misogynistic comment about secretly photographing women’s tits who fitted me wifi that.... DOESNT WORK?!? Do better. (And give me some free wifi to make up for this, I can’t work from home now.)

• 
  Navneet Ravishanker (@R_Navneet) reported 15 minutes ago

  @Hyperoptic Heavily disappointed with ur service. Begging for internet for the past several days, no proper response & of course no internet. Dnt think u value customers anymore @GOVUK has advised to WFH, wonder how that's possible with poor service & no internet @HyperopticCS?

• 
  Adam Fallon (@adam__fallon) reported 16 minutes ago

  Hyperoptic down again. Sigh.

• 
  Navneet Ravishanker (@R_Navneet) reported 16 minutes ago

  @HyperopticCS Heavily disappointed with ur service. Begging for internet for the past several days, no proper response & of course no internet. Dnt think u value customers anymore @GOVUK has advised to WFH, wonder how that's possible with poor service & no internet? @Hyperoptic

• 
  Jeff Monteen (@localhero247) reported 17 minutes ago

  @Hyperoptic, internet went down about 25 mins ago. Any chance I’ll get to watch the rest of my film tonight?