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  7. Haverhill, England
Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • johntoal1989
    Slayer (@johntoal1989) reported

    @Hyperoptic It's been really slow last hour only getting 6 mg should get 150

  • Moliblog
    Mark Oliver (@Moliblog) reported

    @virginmedia I’ll also leave it to you to do the right thing. I’ve got @Hyperoptic offering me a deal and I’m tempted to change broadband suppler if this is how you treat a customer of 10 years.

  • JonathanWandles
    Jonathan Wandless (@JonathanWandles) reported

    @Hyperoptic worst service possible, tells me service can be installed. cancelled BT, 30 days later disconnected from BT. @Hyperoptic no we can't provide a service... now im stuck without internet...

  • KingNoosh
    IC4 Male (@KingNoosh) reported

    @systemantix @virginmedia @Hyperoptic Good phone support underrated. I don’t understand why it gets cheaped out on so much

  • elewand90
    Edyta Niezabitowska (@elewand90) reported

    @Hyperoptic we have issue with our Internet. Can you check for us what's going on, please? Thanks

  • NightingaleE5
    Nightingale Estate (@NightingaleE5) reported

    @FOSHgardens @Hyperoptic Ah, and they've just left it looking awful, wires everywhere etc?

  • Deza007
    Deza (@Deza007) reported

    @Hyperoptic @HyperopticCS How do you expect me to work from home when your internet service breaks in my flat and the soonest you can send an engineer out is in 2 weeks. Terrible service and infrastructure, would definitely not recommended #hyperoptic

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @afrocsgo @HyperopticCS @Hyperoptic Only getting 28.85mbps upload. Why am I paying for this as promised a better service

  • alicetang
    Alice (@alicetang) reported

    @HyperopticCS @Hyperoptic Just feel totally let down - getting a response from your company takes days. I attended an online funeral on 6th so the timing of the service fault was awful. Really didn't need to be let down so badly right now. Fed up with your company's slow response - now planning to leave.

  • benlefoe
    Ben Le Foe (@benlefoe) reported

    Hi @Hyperoptic, have all your support people been involved in a terrible accident? Been waiting in online chat for nearly and hour and on the phone for 30 mins.