Hyperoptic outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carolina (@caro_SpecialOne) reported 5 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  Caesar (@162wales) reported 11 minutes ago

  @Hyperoptic My broadband is down. No lights

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 12 minutes ago

  the worst Internet provider award goes to @Hyperoptic 👏🏽

• 
  umang shankar (@Umangshankar) reported 13 minutes ago

  @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

• 
  farook zaman (@farookzaman) reported 14 minutes ago

  @Hyperoptic there is no Internet connectivity for more than 24hrs now! The response from the customer care is pointless! First person said few hours, second person said 20 minutes, third person said 7 minutes, forth person didn’t give any definite time, fifth person just hang up!

• 
  Neil (@NRManc) reported 18 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 18 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

• 
  George Pericleous (@GeorgiePeri) reported 27 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  Mo (@iPazooki) reported 28 minutes ago

  Think twice before signing with @Hyperoptic . Unresponsive customer support and zero respect for clients. When moving home, they charge full termination fees even if THEY can’t provide service at your new address. Terrible experience. Stay away! 🚫 #Broadband #Hyperoptic

• 
  Gideon Summerfield (@gidster3000) reported 31 minutes ago

  @Hyperoptic myself and several neighbours in W6 having outages in last 24h. Your site status update reports no problems. Also can't seem to get through on the phone and no other way to report a technical issue