Hyperoptic Outage Report in Haverhill, Suffolk, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (10%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• awoffinden (@awoffinden) reported 52 seconds ago

  @Hyperoptic Really slow service at N5 1FN for the past 4 months. Currently at 55Mbps. Especially bad when just connecting to a website.

• ARNAV (@arnavkapoor) reported a minute ago

  @Hyperoptic Hi, is there an outage impacting only Apple App Store ?

• rupesh.eth (@rupechat) reported a minute ago

  @HyperopticCS @Hyperoptic Of course - got home and it’s not working. Why is it so hard? YOUR engineer said it would take a week and you just don’t believe me? Why? Now it will be at least 7 days down.

• Stephanie Baker (@Kyrina) reported 3 minutes ago

  @HyperopticCS @Hyperoptic Thank you. I can respect that. I’m just impatient. But also am stuck with poor temporary options for now.

• HyperopticCS (@HyperopticCS) reported 4 minutes ago

  @rupechat @Hyperoptic There has been some progress on the connection loss in the area. Get in touch with us via DM, and if the service is not restored today, we will consider your request and contact the relevant department on your behalf.

• HyperopticCS (@HyperopticCS) reported 6 minutes ago

  @rupechat @Hyperoptic Hello Rupechat. We are sorry to hear you have been left without connection due to duck collapse. As we see it's a recent chat, we are unable to provide more information than the support agent on the chat did. Once the engineer updates us, we will be able to take action.

• Dr Teej (@teejay2g) reported 9 minutes ago

  @Hyperoptic @TheSun @Hyperoptic may be cheap but their customer service is deplorable. Over 2 weeks and no feedback on when internet can be set up, just a load of nothing from offshored customer service reps who know nothing. All beware!

• Evadne W. (@evadne) reported 12 minutes ago

  Viewed many developments. I would value working Hyperoptic service at £100k premium. Think about how expensive it is to provision 1Gbps microwave internet or leased line over the lifetime of the house.

• Tom Warham (@TommWarham) reported 13 minutes ago

  @carlfairclough I had to ensure I could get @Hyperoptic gigabit at home before we moved somewhere... Can't be dealing with anything sub 100meg, Even @dock10 business in "MEDIA CITY" is sub 100mb and three times the price its hilarious how bad some ISP's are

• M Reys (@mreys) reported 15 minutes ago

  Installing/updating from Apple App Store doesn't work on @hyperoptic (both iOS/macOS). On the phone I can get off the wifi and download on 4G. Luxury not available on the desktop. I can't connect to @GarminUK Connect IQ store. As soon as I get onto 4G, it works. @HyperopticCS ?