Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 03/01/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • samfoster99 Sam🌹 (@samfoster99) reported

    @HyperopticCS @mariusfanu This seems like an effort to mislead your customers. Not just the name, but in the text notifications which discourage customers from reporting. Why raise an incident when Hyperoptic has already promised in a text to fix it?

  • russcole_5050 Russ Cole (@russcole_5050) reported

    @petehotchkiss @virginmedia @Hyperoptic Don’t bother with the What’s App support or BOT .

  • Kish__1 Kish ( '-') (@Kish__1) reported

    @RoyalMail is there a way to find out if I’m due a delivery as was expecting something to arrive from Hyperoptic, but it’s been 7 days and they can’t provide a tracking number due to issues with the service?

  • robgoestweet Rob Goes Tweet (@robgoestweet) reported

    Not having a great experience with @Hyperoptic. 10 day wait for an engineer to attend and when I called today the agent’s ‘systems were down’. @HyperopticCS

  • devilliers762 Conrad (@devilliers762) reported

    @Hyperoptic Internet is down in our area. It should have been back up by now! What’s going?

  • BB23764309 B B (@BB23764309) reported

    Absolutely awful service from @Hyperoptic. After now 49 days of waiting for installation, I’ve just been told by one of their agents ‘all we can do is wait’. Terrible.

  • ajcoding796 AJCODING (@ajcoding796) reported

    DAY 32: #100 Days of Code: Friday was another hackathon, we where given an app with lots of bugs and where tasked with using all the testing methods we had learnt throughout the week to fix it up! Thanks @Hyperoptic for the internet dropping mid afternoon🙄 #learningtocode #tech

  • LeafSeekinTurts Caitlin/Leaf 🐢 (@LeafSeekinTurts) reported

    @Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @virginmedia down AGAIN. Most unreliable ISP I've ever had. Only option in my area sadly. In 2 months they've been down 3x as often as @Hyperoptic were in 3 years !!!!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @DJAwesomeWells @Hyperoptic Hi DJ, sorry for the belated response. :/ Do you still have connection problems in your area of Bristol? If you do please let us know what area to check.