Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 03/03/2026 14:30

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BibeyNathan Nathan Bibey (@BibeyNathan) reported

    @Hyperoptic @HyperopticCS doing a great job!!! 17 days now and you still have not assigned me the static ip that I have purchased. Apparently it only takes 24 hours??? Looks like it’s now time to cancel and join @BTGroup

  • SamoshOfficial Samosh (@SamoshOfficial) reported

    @DoubleDstroyer @virginmedia I'm with virgin and honestly don't ever get a problem with them, but then again I don't stream much... Can you get @Hyperoptic in your area?

  • MattBoy93903960 Matt Boyer (@MattBoy93903960) reported

    @PancakePete00 @martinbean @AskPS_UK I’m having the same issue and with Hyperoptic, have they said if it’s to do with them?

  • MattBoy93903960 Matt Boyer (@MattBoy93903960) reported

    @Hyperoptic I requested a call back 2 hours ago and still radio silence. Awful customer service. Can someone contact me ASAP

  • AtM0StF34r AtM0StF34r (@AtM0StF34r) reported

    @Hyperoptic @HyperopticCS Is anyone experiencing an outage of internet.?? Tho it could be a local area issue

  • frir Frido Ruth (@frir) reported

    Really disappointed with @Hyperoptic. Stage 1 was installed super-quick, but we’re left with a half-done installation since 11th March! 7 emails to HO support resulted in nothing.

  • sedielem Sander Dieleman (@sedielem) reported

    @Hyperoptic Please come and save us from Virgin Media in London N10! They effectively have a monopoly here, because competitors only offer up to 60Mbps. I've been a customer since July and I'm considering a downgrade to be rid of them. Many neighbours are also fed up after recent outages.

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus Hyperoptic they've just installed their service in the block. 3 months Free then £35 a month 24 month contract I'm led to believe by customers of theirs that they're OK

  • ben_mackrell Ben Mackrell (@ben_mackrell) reported

    @Hyperoptic any chance I can get some internet please guys? Customer service would be appreciated.

  • natsunoyuuutsu Everlasting Snow (@natsunoyuuutsu) reported

    @HyperopticCS @Hyperoptic Can you check messages please? Are you saying you can’t solve bad connection to overseas websites unless I switch ISP?