Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 01/18/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic dont waste your time with hyperoptic worst customer service in the world literally refuse to help with anything

  • EllieAtko Ellie Atkinson (@EllieAtko) reported

    @Hyperoptic - wifi down again.. second time this month! My husband is freelance and now will not get paid today just like last time. Two days of pay down :( Recognise you do what you can but this is really painful! Any support would be appreciated.

  • TaranjeetSing17 Taranjeet Singh (@TaranjeetSing17) reported

    @Hyperoptic It has been 4 days post activation but the internet is not yet up and running.Every time I call customer care, the standing response is “we don’t have enough information from relevant team, your services will be activated shortly” Please can someone contact me ASAP??

  • 1Ccuse 1 (@1Ccuse) reported

    @Hyperoptic are the biggest pile of shite going. Wi-Fi is dead slow despite paying a fortune for a food package. Wi-Fi has gone down. They disabled only chat and no one answering calls. Absolute joke of a company

  • jackcavell jack cavell (@jackcavell) reported

    @truthtellerGB @HyperopticCS @Hyperoptic same here! and still not resolved. fine for 2 years now awful!

  • HarryVgshbob Harry (@HarryVgshbob) reported

    @Hyperoptic @HyperopticCS The WiFi is down at Star Wharf NW1 0QX again. Are you aware of any issues?

  • BJYXSZD4 BJYXSZD｜0805×1005 (@BJYXSZD4) reported

    @Hyperoptic Hi, may I ask when the network could be repaired? There is no internet since two days ago.

  • sophiaranting Sophia (@sophiaranting) reported

    and now Whatsapp not working, @Meta did you catch whatever @Hyperoptic has today, or is it the other way around?

  • HANCOCK_LOL HANCOCK (@HANCOCK_LOL) reported

    @CoachKybet @toobbroadband if they can manage to get it into london i’m literally willing to pay x5 the price, hyperoptic and communityfibre won’t cable my street because openreach and virgin media have some lease or some **** in my area

  • TRUTH916515394 TRUTH (@TRUTH916515394) reported

    hyperoptic connection still down in Islington has anyone else got same issue