Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 02/19/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @lionheartx10 @Hyperoptic Wait till it breaks no internet in se1 for 5 days well done hyperoptic for rubbish customer service and no repair

  • PranavS10 Pranav Sethi (@PranavS10) reported

    @Hyperoptic Easily the worst broadband service in London. Installed the modem since a week and the internet isn't working since Day 1. I call every day and get false promises from the technical team. All I get is an invoice for their "services".

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.

  • _jyMVP JY🔴 (@_jyMVP) reported

    @hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.

  • _Indae_ Indae (@_Indae_) reported

    @Overlite1 That’s annoying :/ depending on your provider the might offer a faster package so upgrading could be an option? It depends though, the place I live in didn’t have fibre so we only had really slow options until I got Hyperoptic to install here.

  • Dennis_Freeman Dennis (@Dennis_Freeman) reported

    @Hyperoptic hello, my router won’t connect to the internet for some reason, all the lights are green other than the internet one which is red. Any help please?

  • JoHelferArtist Joanna Helfer (@JoHelferArtist) reported

    @Hyperoptic Internet has been down for hours and can't get through by phone or chat service. Can you please help!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AbdulHai23 Hey there! Hyperoptic provides a landline phone line only through the router, or a SIP account if a virtual voip is being set up. After that, it's up to the customer which phone/software they'd like to use.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @ThisIsHaden @HyperopticCS @Hyperoptic Not for se1 5 days no internet! No good customer service ! Rubbish so far !

  • placesforpeople Places for People (@placesforpeople) reported

    "What are the localised issues in #communities, what resources do we as a business have available, and what do we need to do to make sure our customers take up the opportunities we provide? It isn’t just about giving them a device." - James Prowse, @Hyperoptic #Housing2022