Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 01/30/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_w_snapper Lee B (@mr_w_snapper) reported

    @Hyperoptic your engineers have been round drilling holes in my building and now I have a water leak in the wall where the holes have been drilled. Please help.

  • vrabie_mihai Mihai Vrabie (@vrabie_mihai) reported

    @HyperopticCS @Hyperoptic 2h waiting in line for your CS agent to copy paste a reply and exit the chat? Is this your standard of customer support? Having trouble connecting to Origin, Ubisoft, Epic Store, Riot games for over 2h and you say nothing wrong with your service?

  • brittnoppe Brittany Noppe (@brittnoppe) reported

    @SkyHelpTeam are there outage issues with SkyQ? My SkyQ is saying our hyperoptic router has no internet but we’re connected fine on other devices.

  • Jerez_467 Jeremy Smith (@Jerez_467) reported

    @Hyperoptic any reason our internet is down in Woking? When are we back online??

  • sunraios Ravi (@sunraios) reported

    @HyperopticCS is hyperoptic connection down again? Pls advise what’s the issue

  • Jake83457954 Jake (@Jake83457954) reported

    @HyperopticCS can’t connect to PlayStation servers with hyperoptic. Any idea what the issue is here?

  • RobChesworth Rob Chesworth (@RobChesworth) reported

    @Hyperoptic I just closed down my account with you guys as I’m moving house next week. I was sad when I learned you don’t serve my new location as I’ve enjoyed a fast and reliable product for over 3 years… 1/3

  • Belindamcvey89 Belinda Galbraith (@Belindamcvey89) reported

    @HyperopticCS @PancakePete00 I am having the same problem been at it for hours. Also with hyperoptic!!!

  • deerezzd deerezzd (@deerezzd) reported

    @HyperopticCS @AskPlayStation anyone having issues with connecting to PSN on Hyperoptic try manually changing your DNS to Google's DNS (8.8.8.8 and 8.8.4.4), fixed the issue for me

  • Or1onSLi Andrea (@Or1onSLi) reported

    @ShowanW @Dachsjaeger @Xbox There's a bit of mix and match between software bugs and server capping. It has never been clear to me what the ideal setup is...my home never receives more than 364Mbps on Xbox but goes up to 600Mbps on Microsoft Store on PC. I'm in the UK with Hyperoptic.