Hyperoptic outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Piper (@bitwog) reported 5 minutes ago

  @Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?

• 
  Kav (@KavehD) reported 6 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Nicky Hill (@nickyjanehill) reported 9 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  andygarrick1269 (@andygarrick1269) reported 12 minutes ago

  @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

• 
  Rameez Kaleem (@RameezKaleem) reported 14 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  Stu (@subzee_) reported 16 minutes ago

  Hyperoptic is down 👍

• 
  Donato Capitella (@dcapitella) reported 19 minutes ago

  @Hyperoptic having another outage within 1 month ...

• 
  Uppili Ventures (@uppiliventures) reported 22 minutes ago

  @Hyperoptic why say no service issues when we all do not have service right now?

• 
  karen thompson (@karenthompson52) reported 25 minutes ago

  Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!

• 
  ᴄᴍ. (@charliemensah) reported 25 minutes ago

  @Hyperoptic CM3 area down?