Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 01/22/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • divyamrastogi_ Divyam Rastogi (@divyamrastogi_) reported

    @HyperopticCS @Hyperoptic: Raised a request about a router on 20th August. You claim that it was delivered to me on 25th August, it wasn't. I was at home, and I didn't get it. It's been 11 days; either the courier marked it delivered falsely, or you never dispatched it.

  • muaythaidevil Simon 💙 (@muaythaidevil) reported

    If you thought BT or Virgin had bad customer service, well they have nothing on @Hyperoptic who failed to attend to install new broadband. No contact whatsoever, it took nearly 6hrs to speak to someone who then couldnt tell me what happened & all support tickets not answered.

  • cc15194316 cc (@cc15194316) reported

    @Hyperoptic Why is my broadband only 5mbps and currently not working in glasgow

  • junzvids junz (@junzvids) reported

    @HyperopticCS My Broadband is backup. Try connecting all. Hyperoptic,Thank you for your hard work on restoring the service. Out of curiosity, it would be great to know what caused the issue.

  • CatriRose Rosie (@CatriRose) reported

    @Hyperoptic I had bad experience with @Hyperoptic, would steer clear

  • LaurieIsATart Laureo Speedwagon (@LaurieIsATart) reported

    Hey @Hyperoptic, any explanation as to why my internet upload/download speeds are so poor in Glasgow city centre? Can barely watch a thing

  • kingfrederik Fred (@kingfrederik) reported

    @Hyperoptic is very fast internet but very slow at fixing issues. A switch broke LAST NIGHT and they've still not fixed it leaving hundreds without internet.

  • Nadineait1 Nadine (@Nadineait1) reported

    @Hyperoptic @HyperopticCS Please fix the wifi its soo slow😭

  • mycatlovesyous Someone Somewhere (@mycatlovesyous) reported

    .@Hyperoptic Connection in London has been down and your chat facility is not working. Update please!

  • ahmed__haffez Ahmed Hafez (@ahmed__haffez) reported

    @Hyperoptic complete scam. No internet even though you get charged no costumer support even if I stay on phone for hours. No live chat. No contact at all.