Hyperoptic Outage Report in Haverhill, Suffolk, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Haverhill, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ayesha Begum
(@AyeshaB12453734) reported
@virginmedia I don’t have time for your questions now. You didn’t want to fix it in July, instead tried getting more money out of me like the scammers you are. Now I want to go elsewhere @Hyperoptic seems way better. Think I’ll go there.
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Keith Duncan
(@Keithduncan47) reported
@julieballantyne @OpenreachHelp Yep. Guys were there this week. 3 OpenReach vans. It’s a total farce. 10 years chasing and promise after promise broken and the Scottish Government R100 program doesn’t help either. I don’t think HyperOptic did us any favours when they did the flats.
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A-A-RON
(@aarondaniel_9) reported
@J3Lyon We're with Hyperoptic after terrible experiences with Virgin and Sky and it's been great! Such better value for money too and so quick to get setup as the previous tenants were with them too!
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Asad Khan
(@asadakhan85) reported
@HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.
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Peter Hale
(@therealphale) reported
@HyperopticCS @Hyperoptic Next available engineer slot is not for another week. What a joke! Sounds like you need to hire some more engineers (or build a more reliable network)
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Shivanshi Rathaur
(@shivanshi94) reported
The same thing happened when we tried to set up a connection with hyperoptic and now it's the same. Your service is more pathetic than the ones you can get in some remote village in India or Mongolia. I am sick of this and on top that some of your agents are extremely rude.
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Pierre Ribeyron
(@Pierre_Ribeyron) reported
@Hyperoptic some of your engineers came while we were away on hols to do work in our building, and now that we’re back the wifi isn’t working, which is pretty bad since we’re WFH. Tried a reboot & factory reset and still down…
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Peter Hale
(@therealphale) reported
@Hyperoptic Why do I wait all day for a call back from your customer "service" team and then when it finally comes (at 8pm..!) do they only let it ring for 1 second? #terriblecustomerservice
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Latisha
(@xxTishax) reported
@Hyperoptic good morning, I have had hyperoptic for just over a week, it’s terrible, I’ve called twice within this time. I wish to cancel my contract please. I can’t deal with internet dropping and turning off by self for 12 hours. Especially not in 2021 and working from home.
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Tricky he/him/his
(@trickyvondickie) reported
@J3Lyon If you're in there service area HyperOptic or CommunityFibre