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Hyperoptic

Hyperoptic outages and service status in Haverhill, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Haverhill, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CanteleLidia
    Lidia Cantele (@CanteleLidia) reported

    @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @jammach @theashrb @Hyperoptic I used to use hyperoptic. Their service was very unreliable. A few xmas's so we were without internet for over a week due to not having access to the cabinet on our estate. We're with community fibre now which has been much more reliable (and faster)

  • PhilMyers53
    𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported

    @Hyperoptic Complaint logged with OFCOM

  • DaniMansell
    Danielle Mansell (@DaniMansell) reported

    @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported

    @Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

  • donedgley1
    Don Edgley (@donedgley1) reported

    @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

  • edwinbradford
    Edwin Bradford (@edwinbradford) reported

    @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

  • katherinelovell
    Katherine Lovell (@katherinelovell) reported

    @Hyperoptic why is my WiFi not working 2 days in a row?!