Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 02/26/2026 17:30

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • FSN_Editor Gary Simon (@FSN_Editor) reported

    @Hyperoptic the "Hype" on the website doesn't appear to match the service on the ground. You were unable to activate the broadband service today because of errors in setting up the job. Nobody can say when this will be fixed and it's down to me to chase you! Why? @HyperopticCS

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

  • Harry_Battles Battlesey (@Harry_Battles) reported

    @lionheartx10 @Hyperoptic When I had hyperoptic in my previous flat they were so awesome 😭 I didn't have a single problem in 2 years. I miss em!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JoshNurney @Hyperoptic Hi Josh! We're sorry to hear that you are without the service activation for so long! We will ask the team with which you have a ticket raised to update you on the situation asap.

  • gsukheja Gaurav Sukheja (@gsukheja) reported

    installed in January, which I can understand. I lost my Service end of April and I called the customer services at Hyperoptic on the 1st of May, I was given an appointment for 23rd May for an engineer to come and fix my service. On the 22nd May

  • jeblade James Elson ⚔️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeblade) reported

    @Hyperoptic absolutely shocking customer service. Been trying to send a router out for the last two weeks. But keeps getting stuck in the Hyperoptic "system"!!So told just keep waiting to see if one turns up. Tried to speak to a Supervisor but they haven't got time to speak to me

  • 747380Den Intothe LionsDen (@747380Den) reported

    @MSE_Deals Virgin has the worst customer services says Which? Have to concur with that after getting numerous lies when connecting up my development. Call backs from Branson's 'personal assistant' that someone will call me back. 5 yrs later, still waiting! Hyperoptic for me thanks!

  • DONTCALLMETAKO DON’T CALL ME TAKO (@DONTCALLMETAKO) reported

    hyperoptic went bait and became so **** 😕

  • pratsharma pratsharma (@pratsharma) reported

    @Hyperoptic is their an outage in NW8? I haven’t had internet since yesterday