Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 01/22/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • baldywaldo Craig (@baldywaldo) reported

    @CityFibre I have been speaking to @VodafoneUK constantly. Apparently you sent an engineer out on Friday who found no issue!! 🤡 Almost 7 days now! Anyone able to confirm if @Hyperoptic are any better?

  • Csofiard Cacau🍫💕 (@Csofiard) reported

    @Hyperoptic So even though I let hyperoptic know that Im moving homes & already have a broadband provider in the new home, they still continue to charge me and slap me with a £600 “early termination fee”?? Knowing they spend 1/2 their time telling people their service is down?

  • drooga rajeev joshi (@drooga) reported

    @x_zaich damn. just ended a 20 plus year relationship with virgin and switched over to hyperoptic .. v pleased so far. for what you get, virgin media is ridiculously overpriced/underwhelming. i think if you can persuade a few people around you to get hyperoptic, they’ll come to you.

  • _mich_alice_ Michelle (@_mich_alice_) reported

    @Hyperoptic any update on issues with connection in L20 area, it's been down since last night and we need the connection for work

  • EthanAdams97 Ethan Adams (@EthanAdams97) reported

    @Hyperoptic no internet in tn38 area. Hasn’t been since this morning and received no sms update since 11am?? When will it be fixed and what even is the issue??

  • joec0123 Joe (@joec0123) reported

    @Hyperoptic service been down for more than 30 hours and no update at all. Does your maintenance not work over the weekend??

  • Niyi54945608 Abdul (@Niyi54945608) reported

    @Hyperoptic fix your services damn useless idiots

  • tomek_london Tomek (@tomek_london) reported

    @Hyperoptic loss of service yet again. 8th time since I moved here in July. Now I’m 36th in your queue. Not even one week since the last outage.

  • christopherical Christopher Matthews (@christopherical) reported

    @Hyperoptic I've been a loyal customer since November 2018, but today I cancelled my broadband. Why? Because the 24-month rate you offered me is 56% more than what you offer new customers. And because you didn't even attempt to convince me to stay – just "ok, bye".

  • scarlet_artist_ scarlet_artist_ (@scarlet_artist_) reported

    @Hyperoptic no internet in L20 AGAIN! Issues?