Hyperoptic outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcelo Hidalgo (@mhmnat1) reported 2 minutes ago

  @Hyperoptic more than 8 hours of “maintenance” and still no service!!!😡😡😡

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 7 minutes ago

  the worst staff ever @Hyperoptic

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 9 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Marcelo Hidalgo (@mhmnat1) reported 10 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Davdra (@pdavdra) reported 17 minutes ago

  @Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!

• 
  Dan Scott (@DanJPScott) reported 17 minutes ago

  @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 18 minutes ago

  @jammach @theashrb @Hyperoptic I used to use hyperoptic. Their service was very unreliable. A few xmas's so we were without internet for over a week due to not having access to the cabinet on our estate. We're with community fibre now which has been much more reliable (and faster)

• 
  Rafael Lino (@maidaomd) reported 19 minutes ago

  @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 21 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  M. (@mariucha77) reported 21 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue