Hyperoptic outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

Hyperoptic signals over the past 24 hours, with local activity from Haverhill, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stewart (@stewartone1) reported 5 minutes ago

  @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

• 
  farook zaman (@farookzaman) reported 7 minutes ago

  @Hyperoptic there is no Internet connectivity for more than 24hrs now! The response from the customer care is pointless! First person said few hours, second person said 20 minutes, third person said 7 minutes, forth person didn’t give any definite time, fifth person just hang up!

• 
  narlie choller (@charlienoller_) reported 8 minutes ago

  @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

• 
  Chris Brown (@chrisbrowndog) reported 8 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 9 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.

• 
  David (@block13afc) reported 9 minutes ago

  @ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.

• 
  Greg Thomson (@gregthomson31) reported 12 minutes ago

  another hot day means @Hyperoptic is down again

• 
  🏳️‍🌈 Barrie (@jammach) reported 15 minutes ago

  @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.

• 
  onlyatroller (@onlyatroller) reported 19 minutes ago

  @MrRoflWaffles Hyperoptic are actually evil. Only a few months ago they charged me £600 to cancel after I got fired from my very first job I had to move into the city for. I lost my flat and among other things left THOUSANDS in debt and had to move back to an unideal situation. I’m only 22 btw.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 22 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 No service for me!