Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 11/24/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LivingLegend_AB Ace Black (@LivingLegend_AB) reported

    @Hyperoptic you lot have had me on hold for time pick up the damn phone

  • ivregress ivreg (@ivregress) reported

    @Hyperoptic @business fix your internet!!!

  • fcannatelli97 Francesca Cannatelli (@fcannatelli97) reported

    My wifi has not been working since Sunday and Hyperoptic has not done anything to fix this. I have been calling everyday and no measures have been taken. I need this fixed today. This is totally unacceptable @Hyperoptic @HyperopticCS #hyperoptic

  • 23AaronJoshuaa Aaron Alcock (@23AaronJoshuaa) reported

    @HyperopticCS Kindly note that I’ve had to make this social media account because your official channel isn’t working. Live chat is down. Phone calls cut off. Hyperoptic seem to be quick enough to use this channel when they are boasting of how marvellous they are…

  • dennisrunz Dennis Runz (@dennisrunz) reported

    Hurry up @Hyperoptic. It’s been well over a year since installation in the building started and fibre cables still dangling off the wall. About to enter another broadband contract with another provider as it’ll probably never happen. Let’s see if @CommunityFibre can do it better.

  • axelk Alex Micu (@axelk) reported

    @olinewton I wouldn't go for any broadband currently other than Gnetwork and Hyperoptic if you can help it

  • SethiAayush sanjay (@SethiAayush) reported

    @Hyperoptic @TheXavianna Sort out issues in nw9 area as peilevneed to work from home,

  • daveee852 Davey Dave (@daveee852) reported

    @Hyperoptic @ChooseUK Dear Hyperotic, I got fired today because I missed an important meeting this morning due to the internet outage in NW9. You guys have ruined my life. I still got a mortgage to pay and two kids to raise. How will you compensate my loss?

  • RamGam90 RG90 (@RamGam90) reported

    @Hyperoptic @HyperopticCS you’ve lost me as a client today. Unacceptable more than 24 hrs without service and support lines all shut down. No ETA, no response whatsoever for hours. As soon as live support is back, I’m cancelling my contract.

  • hugo_amp Hugo Parreiras (@hugo_amp) reported

    @Hyperoptic Without Internet service from as late as 17:30 yesterday (time I arrived home). Tried the Live Chat, nothing. Tried creating a ticket, nothing. On the phone for more than 30 minutes, nothing! Is this the service a 4/5 year customer deserves from you?