Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 02/26/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Ingbarb1 @Hyperoptic We are so sorry to hear that, that sounds like an awful experience.😔We'd like to help, so please DM us your details, and we'll be on it.

  • anastasiaxego ANASTASIA EGO (OF link ⬇️) (@anastasiaxego) reported

    @sqlartist @Hyperoptic @HyperopticCS They better fix it… I thought they are the best internet around… now I can’t trust them

  • jellyforlunch jellyforbreakfast (@jellyforlunch) reported

    @Sandra_xoxx @Hyperoptic Looks like its a london wide outage. No news from @Hyperoptic though

  • ancr_cotswold harrison🌾 (@ancr_cotswold) reported

    @_baoge @iamsamitpatel @Hyperoptic where do we even report a loss is service or data? on their website? great! i cannot even access their website because my area has poor 4G 🙄

  • iamsamitpatel Samit Max Patel 💩 (@iamsamitpatel) reported

    @Hyperoptic what kind of internet are you providing? Everyone in the whole area has had no internet since 3 pm. No official notice on your socials and your chat and phone lines disconnect. Awful service

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic you guys are seriously starting now to irate me. why do I keep on having to chase issue with you every day? we have been without Wi-Fi for a week? do you think this is acceptable?

  • mrskull73 Robert Schilling (@mrskull73) reported

    @Hyperoptic Getting you on the phone is impossible, waiting times are crazy. The same with chat. Also, why can't I install my service and why do you say you don't have installers available in West London? How can I be confident in choosing your service if you are unreachable?

  • ArnavDreams arnav (@ArnavDreams) reported

    You have very conveniently disconnected my internet today stating some validation error. I have never dealt with an internet company so slow in functioning and so frustrating to deal with. There is no turn around time, no customer satisfaction, no accountability. @Hyperoptic

  • Alex_Dack Alex Dackevych (@Alex_Dack) reported

    @jellyforlunch @Hyperoptic Also no internet in NW9, I was in the online support queue from 52nd place to 5th place and then froze on that number. Been hours now.

  • strivedrama 🎀Sooz Moffat🎀 (@strivedrama) reported

    @Hyperoptic you’re a disgrace!! Was left on hold for 30 minutes to then be cut off! No internet since 2pm! Sort it out @Hyperoptic you’re so quick to take payment but not so quick with your internet or resolving issues!!!