Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 02/23/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 15 days since we requested for activation, service is not live yet.

  • WrightonMorgan Morgan wrighton (@WrightonMorgan) reported

    Very disappointed in the service I am currently paying for with @Hyperoptic will for sure be changing my service provider. Do not recommend.

  • flameeyes Diego Elio Pettenò (@flameeyes) reported

    *Looks around* Is @YouTube broken on @Hyperoptic ?

  • benootral Shahaj (@benootral) reported

    @Bdonna191 @Hyperoptic @PixarsLightyear Hyperoptic has the rudest customer service team

  • brad_chilvers Bradley (@brad_chilvers) reported

    @Hyperoptic only had your service a week, already asking for money and I haven't had internet for 2 days.....

  • cheekygobshite Simon (@cheekygobshite) reported

    @birdyjon @virginmedia @NOWTVHelp I just got an email that hyperoptic and community fibre coming to my street soon. Can’t wait to leave the poor VM service and the terrible BT/Sky speeds!

  • jkriggins Jennifer Riggins💙💛 (@jkriggins) reported

    @Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up

  • YummyBrighton Peter Smith (@YummyBrighton) reported

    @complaint_ms @HyperopticCS I've had Hyperoptic for more than 5 years. No outage at all in the last 3 years but several planned outages in the first 6 months as the network grew. For reliability and speed I wouldn't change.

  • jeblade James Elson ⚔️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeblade) reported

    @Hyperoptic absolutely shocking customer service. Been trying to send a router out for the last two weeks. But keeps getting stuck in the Hyperoptic "system"!!So told just keep waiting to see if one turns up. Tried to speak to a Supervisor but they haven't got time to speak to me

  • ethereum_kz Boddah (@ethereum_kz) reported

    @Hyperoptic Hi, I lost access to internet while signal is still on