Hyperoptic outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tidal Labs (@Tidal_Labs) reported 6 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Siddhant patni (@RafaSidwolf) reported 7 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Twiggy (@heyimtwiggy) reported 8 minutes ago

  @EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them

• 
  Stu (@subzee_) reported 8 minutes ago

  Hyperoptic is down 👍

• 
  Kurt Robson (@KurtRobsonn) reported 10 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

• 
  Uppili Ventures (@uppiliventures) reported 11 minutes ago

  @Hyperoptic why say no service issues when we all do not have service right now?

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 14 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Marisa Peek (@TheOneMarisa) reported 15 minutes ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 16 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Mattia Righetti (@matttrighetti) reported 16 minutes ago

  @Hyperoptic all good? Service has been down for hours now