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Hyperoptic

Hyperoptic outages and service status in Haverhill, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Haverhill, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • karenthompson52
    karen thompson (@karenthompson52) reported

    Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.

  • AhnafAMahmud
    Ahnaf Mahmud (@AhnafAMahmud) reported

    Hyperoptic down again. All lights green but no internet!

  • TomThornhill_2
    Tom Thornhill (@TomThornhill_2) reported

    @FourthStreetDan @Hyperoptic Interesting. The light on my router went green and sure enough the Internet is back up if I switch back from mobile tethering to my usual Wifi. I'm at two hours three minutes on hold but I'm at position three and it seems to be going down.

  • 162wales
    Caesar (@162wales) reported

    @Hyperoptic My broadband is down. No lights

  • theashrb
    Ash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇼 (@theashrb) reported

    @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77

  • mariucha77
    M. (@mariucha77) reported

    @Neverwasneveris @Hyperoptic 6 days without service in SE london

  • Xeu_uk
    Xeu (@Xeu_uk) reported

    @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

  • Kazza1144
    Kazza (@Kazza1144) reported

    Internet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!