Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 01/23/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • giddr Giddr (@giddr) reported

    @Hyperoptic No internet from inception of contract July 8th. 3 sets of engineers 3 weeks of incompetence. The worst experience. Left hand not communicating with right. A "support" centre doing anything but. Just rubbish.

  • RomfordRoger Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @MrsPalacee Virgin is ****, used to be with them. I'm with Hyperoptic, much better.

  • bhallums2 Bertie Hallums (@bhallums2) reported

    @Dafydd_62 @Hyperoptic Aye, I believe that BT have teamed up with EE to cover their outages in the same way. The first time we got hot with a 24hour+ outage, I wasn't able to get the unlimited data, I resolved that as soon as I could and had to use it multiple times in 12 months.

  • Manzillion Manzillion (@Manzillion) reported

    @Hyperoptic hi, I have just set up on your 500mps plan and it's struggling to get 70mps.... id been told on WiFi it would be 280mps and 480 on cable, please help!

  • Dafydd_62 🅳🅰🅵🆈🅳🅳 🇪🇺 (@Dafydd_62) reported

    @bhallums2 @Hyperoptic My company was going with BT and they said we had full coverage. Sadly they didn't bother to check our 5g,4g or even any signal in our office. We cancelled as it just didn't work. We decided to go with White Horse Telecom. Fab company.

  • kawatabake Kawatabake_Sanjuro (@kawatabake) reported

    @HyperopticCS good afternoon- I am in SW8 and Hyperoptic is down here. Do you know what is occurring?

  • bhallums2 Bertie Hallums (@bhallums2) reported

    @ajhall23 @Hyperoptic Has anybody got a Hyperoptic internet connection at the moment? Seems like they've just given up trying to provide a service of any sort (except posting memes on twitter of course)

  • therealsrii Sri (@therealsrii) reported

    @Hyperoptic I've been trying to set up a broadband contract with your team for the past 1 week but have had the slowest and poorest service + response time I've ever experienced with any company as a new customer. Can someone please help?

  • yorkshire_htafc Blue and White stripes (@yorkshire_htafc) reported from York, England

    10 weeks since to my escalation, 4 weeks since my follow up, zero response from @Hyperoptic! Service live in the block for over 12 weeks, with only a couple of apartments installed. Is this tweet enough to get a response, or is posting a review on @Trustpilot? #fibrebroadband

  • W4DanA Neil Atkins (@W4DanA) reported

    @studentbeans hi - the link for Hyperoptic doesn’t see to be working? Could you check if there is a problem generally? I’ve tried chrome snd safari - no way Jose.