Hyperoptic

Hyperoptic Outage Report in Haverhill, Suffolk, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Haverhill, Suffolk, England 03/13/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanLyall Dean Lyall (@DeanLyall) reported

    .@Hyperoptic your support team via email haven't even acknowledged my complaints about recieving 5% of the speed I pay for with constant disconnections. The phone team don't even answer the phone. Instant email the next day when I cancelled my direct debit BUT STILL NO HELP

  • leymytel Eleftherios (@leymytel) reported

    @Hyperoptic support has gone downhill over the past few years. I remember when you could chat with them online and sort things out in minutes.

  • jonathancgrant Jonathan Grant (@jonathancgrant) reported

    @Hyperoptic are you always this incompetent? My service has been down for 72 hours. You have promised me 3 engineers with no show. I strongly urge no one to sign up with this company

  • TasP IaMtHeWiNneEr (@TasP) reported

    @Hyperoptic Ill do that dance when i can get support

  • 2R_JG Aythami 🇵🇸 (@2R_JG) reported

    @Hyperoptic 28 mins on hold for, yet again, no solution or update

  • neilforbessoul Neil (@neilforbessoul) reported

    @Hyperoptic Total drop out again. We've had engineers round, replacement routers yet still get this **** service almost daily for your top service.

  • cityblue2001 cityblue2001 (@cityblue2001) reported

    @Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.

  • miss_scholz SCHOLASTICA OKOLO✨🇬🇧🇬🇧 (@miss_scholz) reported

    @Hyperoptic PICK YOUR CALLS!! I have been waiting to speak to your customer service team for over an hour 😡

  • aarongfootball Aaron Goldstein (@aarongfootball) reported

    @Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @4thUtilityUK I switched my broadband service to you in August,but Hyperoptic claims they have not received any information from you regarding the switch and are asking me to pay the bill for the period when I was already using your broadbandCould you please contact hyperoptic ?