Hyperoptic Outage Report in Haverhill, Suffolk, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Haverhill, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Wuhsterio ⚒
(@Tom_Wuh) reported
@Rasta4292 @Hyperoptic I’m we have the same problem and my flatmate starts working from home tomorrow! The line to call them is dead!
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Eslam Yousri
(@eyousri) reported
@HyperopticCS I am wondering. How come a big company like hyperoptic can not fix the issue till now. 100 subscribers does not have internet for almost 10 days and support and customer care is informing that there is no estimated time to get issue fixed !!!!!!!
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Nxthxn
(@NathanCraig_9) reported
@Hyperoptic very disappointed with the service which has left me with no broadband for the past 4 days. No one able to give an expected timeframe within which a solution to be found. Incredibly frustrating. Have 1 extra day of patience but then I will be switching providers…
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📻 David Lloyd
(@DavidLloydRADIO) reported
@CryptoTolly Yes. Us! It works - but barely a signal. Hyperoptic phone not working. Presume a power failure affecting their end and thus our services
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Sam Piper
(@SamPiper415) reported
@Tom_Wuh @Rasta4292 @Hyperoptic Having the same issue. Phone line also down for me.
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Rich Milligan
(@kirbysimcox) reported
@Hyperoptic Your customer service and support is very poor today; been without your internet all day & it appears I was given false information regarding repairs. Now no one is responding to my online enquiry.
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Kieran McHugh
(@kieranmch) reported
@jami__jami__ @jstn I don't think ISPs in the UK would have an issue with this. You would need a static IP address though (not common, Hyperoptic charge extra) and to configure port forwarding to the raspberry pi. It carries some security risk (your home network being DOS'd).
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James Barber
(@JamesJBarber) reported
It’s now been a week and still no @Hyperoptic wi-fi. Been told there was a power outage but in reality seems like no one can be bothered from #hyperoptic to fix it. Think it’s time to start looking for a more reliable & trustworthy broadband provider. Any suggestions?
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Mehdidi
(@Oueldelhouma) reported
@Hyperoptic funny to see this the same day this ‘rock-solid’ hyperoptic connection is down in my area in London… and I am quite fed up about it like your ad says yep, especially since I need it for pretty much everything I do and there is no communication about what’s happening
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Eslam Yousri
(@eyousri) reported
@HyperopticCS I am wondering. How come a big company like hyperoptic can not fix the issue till now. 100 subscribers does not have internet for almost 10 days and support and customer care is informing that there is no estimated time to get issue fixed !!!!!!!@Hyperoptic @HyperopticCS