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Hyperoptic

Hyperoptic outages and service status in Haverhill, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Haverhill, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tang0ic3bl4st
    ๐”™๐”ฆ๐”ฉ๐”ฉ๐”ž๐”ฆ๐”ซ๐”ข๐”ฉ๐”ฉ๐”ข โœจ (@tang0ic3bl4st) reported

    Guessing @Hyperoptic is down in most of London but the sounds of it?

  • dikong87
    Di Kong (@dikong87) reported

    @Hyperoptic my internet is down. Iโ€™m in SE3 area in London.

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

  • GeorgiePeri
    George Pericleous (@GeorgiePeri) reported

    @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasnโ€™t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

  • donedgley1
    Don Edgley (@donedgley1) reported

    @lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.

  • missnelka
    ๐™ฐ๐š๐š๐šŠ ๐™ด๐š• ๐š๐š˜๐š’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • Xeu_uk
    Xeu (@Xeu_uk) reported

    @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    Got through to @Hyperoptic, biggest network outage ever apparently. They canโ€™t provide any timeframe for reconnection but said they hope itโ€™s fixed within โ€˜48 hours.โ€™ Surely we need compensation if this lasts longer than a few hours wtaf

  • PhilMyers53
    ๐™‹๐™๐™ž๐™ก ๐™ˆ๐™ฎ๐™š๐™ง๐™จ (@PhilMyers53) reported

    @Hyperoptic Complaint logged with OFCOM

  • jammach
    ๐Ÿณ๏ธโ€๐ŸŒˆ Gavin Barrie ๐Ÿณ๏ธโ€๐ŸŒˆ &โœ‚๏ธTQ+ (@jammach) reported

    @AussieBromo I pay ยฃ35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.