Hyperoptic Outage Report in Haverhill, Suffolk, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (71%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (12%)

4. 

   E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Heeren (@patelh88) reported 3 minutes ago

  @Hyperoptic Internet has been down all morning. Area, CR0. Any update on the issue ?

• Mikeybob (@brudermike) reported 3 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

• Melissa Rose Stevens (@Melissa_Rose_xx) reported 6 minutes ago from Salford, England

  @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

• KJ (@katie_jade__h) reported 8 minutes ago

  @Hyperoptic told 3 weeks ago it would take 15 mins to set up wifi, 3 weeks later still not been able to- called 5 times today after chat said it was the only way to set up and unable to get through - sent an email to support 5 days ago no response - pls help to set up wifi

• Bridget Gildea (@BridgetGildea) reported 13 minutes ago

  Hi @Hyperoptic usually you are fantastic at customer service; but I've been on hold for 52 minutes now and it was telling me where I was in the queue, but that seems to have stopped. Am I going to get through some time soon or am I just in limbo now? @HyperopticCS

• ughmendussy (@ughmendussy) reported 18 minutes ago

  @HyperopticCS hi I’ve been calling custom service for ages. I set up a new contract in an apartment that already has hyperoptic but I was given no network name or password. I found the SSID on a booklet and that’s all I have

• Shane (@showens3) reported 23 minutes ago

  Hi @Hyperoptic , what is going on with your service in Highbury? Been down all day. Any ETA on a fix?

• Malvina Josephidou (@MalviJosephidou) reported 24 minutes ago

  @HyperopticCS No reply to my DMs yet. 9 hours outage so far. Thanks hyperoptic

• Verity Cameron (@RealLadyV) reported 26 minutes ago

  No broadband since Wednesday morning and @Hyperoptic can't send an engineer until Friday??!! Disappointing service in these working-from-home times

• Rob Jane (@robjtweets) reported 28 minutes ago

  @Hyperoptic absolutely pointless. Service not working. Sat on hold 50 mins listening to music trying to resolve. You people know it’s 2021, right? And this shouldn’t happen anymore..! Why on earth didn’t I just go with @BTCare @BTGroup