Hyperoptic outages and service status in Harrogate, England

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 4 minutes ago

  Nothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic

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  Ash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇼 (@theashrb) reported 6 minutes ago

  @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic

• 
  Lunens (@Lunens__) reported 13 minutes ago

  goddamn Hyperoptic in the UK just mogged Sky right off my internet subscription, cut 20 pounds off the cost of my internet, and are installing their magic fibre on a Sunday. that's service.

• 
  Nelly Friday (@menticapti) reported 14 minutes ago

  @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.

• 
  Unnat (@unnat_619) reported 16 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported 20 minutes ago

  @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too

• 
  M. (@mariucha77) reported 20 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 Looks like a cable is damaged in Poolman st. No idea when they will fix it

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  πι (@TheThreepoint14) reported 24 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Tidal Labs (@Tidal_Labs) reported 25 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 26 minutes ago

  the worst staff ever @Hyperoptic