Hyperoptic outages and service status in Harrogate, England

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gregor_Masterton (@GregorMasterton) reported 7 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 9 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  NEARK0 (@Nearko_) reported 10 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

• 
  Kurt Robson (@KurtRobsonn) reported 13 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 14 minutes ago

  Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77

• 
  Alex Nixon (@alexnixon_uk) reported 14 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  πι (@TheThreepoint14) reported 14 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  T (@t0pe_t) reported 15 minutes ago

  Hyperoptic smh Fix up

• 
  Danielle Mansell (@DaniMansell) reported 15 minutes ago

  @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X

• 
  Twiggy (@heyimtwiggy) reported 17 minutes ago

  @EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them