Hyperoptic

Hyperoptic Outage Report in Harrogate, North Yorkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Harrogate, North Yorkshire, England 02/04/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Icon_Republic Icon Republic (@Icon_Republic) reported

    @Hyperoptic So it was fitted FRIDAY has never worked and its TUESDAY ! I need the internet for work, i've phoned EVERYDAY and no answers, POOR POOR SERVICE, and i left my current provider to join YOU ???

  • joemakin86 Joe Makin (@joemakin86) reported

    @Quiggybruhhhh Hyperoptic? Been haveing issues recentally to

  • haych13_ Haych (@haych13_) reported

    Seriously @Hyperoptic Three days in a row the Internet has gone off. This is ridiculous, I want some compensation or something, this cannot continue. How can service be THIS BAD?!

  • haych13_ Haych (@haych13_) reported

    Over 5 hours and still down, no ETA on a fix. Come on @Hyperoptic, do better.

  • Maria59914 Marian (@Maria59914) reported

    @Hyperoptic The only good things about the festival were Bob Vylan & Kneecap. The rest were as indifferent as your now very poor service

  • KorporateKane Kane (@KorporateKane) reported

    @Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?

  • mari9al Maria (@mari9al) reported

    @NicholasJTS @Hyperoptic They have really bad customer service! Plus be ready your internet will drop out often without any communication from them😡😡😡

  • DonnaMoakes Donna (@DonnaMoakes) reported

    @_tillymae_ @Hyperoptic Had no service for days - will ho out if business soon no doubt especially since the debts last year the restructuring clearly is failing

  • moonjuiceguy Moon Juice (@moonjuiceguy) reported

    @Hyperoptic Your service is beyond poor!!! All I want to do is change address and keep your service with the same pricing. Why have I been on hold for 35 minutes just to get through to somebody?! Awful.

  • ashl3y_p apelantis_acnh (@ashl3y_p) reported

    @Hyperoptic your customer accounts team just hung up the phone on me whilst discussing a refund for money that should never have been taken from my account. Shocking behaviour.