Hyperoptic outages and service status in Harrogate, England

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven🐧 (@scarab999) reported 6 minutes ago

  @marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 6 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 8 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Paul Bailey (@PBailey71973) reported 11 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Andrea Robinson (@printsandjam) reported 15 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Stuart Hazeldine (@stuarthazeldine) reported 21 minutes ago

  @jamesjnicholls @Hyperoptic Yup. Tech support just told me ‘a specialist will attend the site at 6pm’. I had to call and push them to tell me that.

• 
  ravish (@rravilla24) reported 22 minutes ago

  @Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.

• 
  Tony Costanza (@BarryDavid69562) reported 22 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• 
  J Jack (@joyjack) reported 23 minutes ago

  @Hyperoptic what's the issue now? 24 hrs unstable network without notice is cruel.

• 
  J (@emirxtesera) reported 24 minutes ago

  @AbPMet @Hyperoptic Still down?