Hyperoptic outages and service status in Harrogate, England

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drahnier_ (@JaffaReinhard) reported 1 minute ago

  @Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.

• 
  Stu (@subzee_) reported 2 minutes ago

  Hyperoptic is down 👍

• 
  RoseyD77 (@RoseyD77) reported 4 minutes ago

  @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

• 
  d3mur (@d3murrr) reported 6 minutes ago

  1-2 oxuji, 1-2 gs out of blender, for the love of god fix my ******* packet loss @Hyperoptic

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 8 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 19 minutes ago

  @MoneySavingExp Been with @Hyperoptic for 7 years, loyal to a fault yet my charges go up every year while I see new customers only pay less than half for exactly same service. Appalling. There needs to be legislation to stop this inequity, deeply unfair & greedy. Complaining gets nowhere either

• 
  ᴄᴍ. (@charliemensah) reported 20 minutes ago

  @Hyperoptic CM3 area down?

• 
  Janaka Abeywardhana (@janaka_a) reported 22 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.

• 
  Esther (@EstherAkinRN) reported 24 minutes ago

  @MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster

• 
  Nelly Friday (@menticapti) reported 24 minutes ago

  @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.