Hyperoptic

Hyperoptic Outage Report in Harrogate, North Yorkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Harrogate, North Yorkshire, England 03/27/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • noblesalley Kamal (@noblesalley) reported

    @Hyperoptic @IanKingSky @SkyNews You know what you really don't want to miss? That my family has been without Internet service from #NotsoHyperoptic for 15 days. West London roads being destroyed for weeks to lay fibre. But network reliability is weak. 2nd long outage in 3 months.

  • majordamo Majordamo Again (@majordamo) reported

    @Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service

  • MrSaints Ian L. (@MrSaints) reported

    Anyone else having internet problems? Maybe on Hyperoptic?

  • alpinetwentytwo alpine deux (@alpinetwentytwo) reported

    @Hyperoptic My hyperoptic broadband has an unresolved fault for a week now (it doesn't work)

  • cechineljeff Jeff Cechinel (@cechineljeff) reported

    @Hyperoptic what a joke is your service, I activated the internet at Saturday(22nd) and still does not work, engineer got late and cancelled the appointment, now only on 4th of Feb? Seriously, I need internet to work, sorry but if they don’t come by tomorrow, you lost a customer.

  • IridiumFX Claudio Russo (@IridiumFX) reported

    Hi @Apple since my network provider in London, @Hyperoptic, decided we are not worth the private relay function, I was wondering ... any chances you may want to get into the broadband business too ? I'd switch from day 1

  • papafuzzz Liam (@papafuzzz) reported

    Nothing like hitting day 5 with no discernible progress. 2 more days and my time with @Hyperoptic hits 50/50 usable service/outage. Looking forward to seeing all the autocomp credits on my account…

  • SuzeGold Suzanne 💙 (@SuzeGold) reported

    @Hyperoptic my internet’s down in SE London - any more info on that?

  • colinwren Colin Wren (@colinwren) reported

    @robdykedotcom @Cloudflare @Hyperoptic Looks like whatever you rolled out today (assuming that's why my internet blipped earlier) has broken BGP as it's now "incorrectly accepted invalid prefixes"

  • Chesterontheweb Chester on the Web (@Chesterontheweb) reported

    @DawnieDove @DrewWildgoose According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen.