Hyperoptic

Hyperoptic Outage Report in Harrogate, North Yorkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Harrogate, North Yorkshire, England 03/20/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Batteryhq Andrew Lanxon (@Batteryhq) reported

    @Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.

  • MalviJosephidou Malvina Josephidou (@MalviJosephidou) reported

    @HyperopticCS No reply to my DMs yet. 9 hours outage so far. Thanks hyperoptic

  • biron_io Chris Biron (@biron_io) reported

    @Hyperoptic @HyperopticCS internet is completely down in E9, Hackney. Are there outages in the area?

  • LegenDARIEyy LegenDARIE (@LegenDARIEyy) reported

    @Hyperoptic @Hyperoptic you know what isn't easy? Speaking to your customer service team. Your engineers visited my site at 8am this morning. My internet stopped working at 11. Your engineers were still on site when I first contacted your customer support. To be told that i have to wait 8d.

  • AtAndrewM Andrew 🌱📷 (@AtAndrewM) reported

    @kieranmch @Hyperoptic Loved having hyperoptic. Only complaint is if you ever want to leave they bill very high cancellation fees, even if moving home,.

  • julianvallis Julian Vallis (@julianvallis) reported

    @TheGinasium @Tonysmini @MerlinFDC4 Are you absolutely sure it’s Openreach? There are many many fibre ‘alt nets’ like Virgin, CityFibre, Hyperoptic, Gigaclear etc. If it’s OR, they may have just installed it and it’s not enabled for orders yet. Speak to an ISP with a clue like AAISP or IDNet and they may help.

  • BridgetGildea Bridget Gildea (@BridgetGildea) reported

    Hi @Hyperoptic usually you are fantastic at customer service; but I've been on hold for 52 minutes now and it was telling me where I was in the queue, but that seems to have stopped. Am I going to get through some time soon or am I just in limbo now? @HyperopticCS

  • A5h1sh01 Ash Patel (@A5h1sh01) reported

    @Hyperoptic Internet down in SE London, it has been 3 hours now, can we have an update?

  • kieranmch Kieran McHugh (@kieranmch) reported

    I’ve had @Hyperoptic for 3 years now and I don’t think it’s ever gone down or had any sort of problem in that whole time. We need more competition & small full fibre providers.

  • AnyaMartin8 Anya Martin (@AnyaMartin8) reported

    Last year when I tried to cancel my broadband with Virgin I had to spend *hours* on the phone sorting out their admin mistakes (and they still referred me to a debt collector). I've just cancelled my Hyperoptic broadband through their chat function, took literally seconds