Hyperoptic outages and service status in Harrogate, England

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maks (@Makssss_O) reported 1 minute ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  SanchoMagnifico (@SanchoMagnifico) reported 1 minute ago

  Oi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 1 minute ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  d3mur (@d3murrr) reported 2 minutes ago

  1-2 oxuji, 1-2 gs out of blender, for the love of god fix my ******* packet loss @Hyperoptic

• 
  Sumzy82 (@sumzy82) reported 3 minutes ago

  @Hyperoptic There has been no internet service since 1pm in Craven Park and no indication to when this will be fixed have not been able to do any work or use any services all day. I work from home and have no access to the network which is ridiculous!

• 
  SanchoMagnifico (@SanchoMagnifico) reported 3 minutes ago

  @LucieGutfreund @field_hugo48968 @Hyperoptic Don’t count on it. Hypertoptic are notorious for having terribly slow resolution.

• 
  vsquad22 (@StainYNWA) reported 7 minutes ago

  @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

• 
  SanchoMagnifico (@SanchoMagnifico) reported 9 minutes ago

  Service gone down in NW8 area @hyperoptic and no ******* resolution.

• 
  One.piece.fun (@Onepiece16601) reported 13 minutes ago

  @Hyperoptic my internet down from yesterday 12 November 2025. Any idea when it will be back up? Status search on your website doesn't seem to work 💔😡

• 
  babycakes (@Ry0hitan) reported 14 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue