Hyperoptic

Hyperoptic Outage Report in Harrogate, North Yorkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Harrogate, North Yorkshire, England 02/16/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Vsky_GNR Vsky_B (@Vsky_GNR) reported

    @MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month for old phone line technology

  • DonnaMoakes Donna (@DonnaMoakes) reported

    @_tillymae_ @Hyperoptic Had no service for days - will ho out if business soon no doubt especially since the debts last year the restructuring clearly is failing

  • mari9al Maria (@mari9al) reported

    @NicholasJTS @Hyperoptic They have really bad customer service! Plus be ready your internet will drop out often without any communication from them😡😡😡

  • Defrauded_Youth K🪿 (@Defrauded_Youth) reported

    @Hyperoptic So no reward for customer loyalty then?!’ And a 2 tier system. This is such poor practice, not to mention unethical, and disadvantages vulnerable customers. I will take my business elsewhere, you are not competitive.

  • farahpopxo Farah Pop 🫧✨️ (@farahpopxo) reported

    @Hyperoptic ...25 mins on hold just for the ******** to not listen and keep talking over me, then hang up? the worst slowest Internet EVER!

  • ashl3y_p apelantis_acnh (@ashl3y_p) reported

    @Hyperoptic your customer accounts team just hung up the phone on me whilst discussing a refund for money that should never have been taken from my account. Shocking behaviour.

  • joemakin86 Joe Makin (@joemakin86) reported

    @Quiggybruhhhh Hyperoptic? Been haveing issues recentally to

  • mofei_cheung Mo Fei Cheung (@mofei_cheung) reported

    @Hyperoptic can u look at the service in area PR26? The connection keeps cutting in and out every few minutes! Thank you

  • pastyw6 Pasty (@pastyw6) reported

    @Hyperoptic I’ve been at position one of your phone queue for over 20 minutes now with “an estimated wait time of 3 minutes”. Is there any chance of someone picking up?? When did HyperOptic get this bad????

  • MeditatingLemur Andy Fraser (@MeditatingLemur) reported

    At this rate, the @Hyperoptic hold music is going to make it to my Spotify wrapped. Absurdly poor. 5! FIVE! Days now with no internet having torn up my front steps to fit it and after all that, leaving it a mess with tonnes of exposed wires and wobbly flags.