Hyperoptic Outage Report in Harrogate, North Yorkshire, England
Why is my Hyperoptic service not working?
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Harrogate, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (71%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (2%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Rich Milligan (@kirbysimcox) reported@Hyperoptic Your customer service and support is very poor today; been without your internet all day & it appears I was given false information regarding repairs. Now no one is responding to my online enquiry.
-
Eslam Yousri (@eyousri) reported@HyperopticCS I am wondering. How come a big company like hyperoptic can not fix the issue till now. 100 subscribers does not have internet for almost 10 days and support and customer care is informing that there is no estimated time to get issue fixed !!!!!!!
-
Jenn R (@jnnfrrss) reported4 hours, 12 minutes and counting trying to get @virginmedia CS to resolve my issue. Last time it took nearly 12 hours on the phone across 4 days. @Hyperoptic please come to my area. I miss you.
-
KelticΔ (@KelticDelta) reported@wackiejalsh @richardbranson Nothing to do with him. Check if you can get @Hyperoptic though. If not try to get 4G broadband via Vodafone or 3. Oh and if it’s just wifi issues in a big house or a house with thick walls you’ll really need a better Wi-Fi system using mesh connections to multiple Wi-Fi points.
-
Remnant Circus (@atsukopearce) reported@Hyperoptic unbelievable still no internet from Christmas and now telling us no other support till 7th new year. Also no Compensation holiday time. So our Christmas and new year no internet doesn’t matter for your company.
-
Nxthxn (@NathanCraig_9) reported@Hyperoptic Once again no estimated time scales for the issue to be resolved. As polite and understanding as the service agents are, it is incredibly frustrating to be left with no Wifi for over 8 days now with no timeframe as to when it will be available...
-
Cal Hallows (@Calomile) reported@louioo going round in circles talking to customer support about getting @Hyperoptic installed in our block of flats. Been given the runaround for the last 3 months being told installation is "90% complete, within the month" any help appreciated!
-
Saiyajin God (@UltraInstinctXX) reported@HyperopticCS what’s with the constant drop out tonight? Now the internet isn’t working at all. Trying to do some work! #hyperoptic #down #outage
-
Kedar Barde (@barde_kedar) reported@Hyperoptic is the broadband service down and how@long till it it back ip
-
Paul de Souza 🇬🇧🇪🇺🏁 (@_Paul_de_Souza) reportedBREAKING: Massive internet outage affecting many online services. I have no IP Phone service via Hyperoptic and Google is behaving oddly re sign in security looping. Issue confirmed as massive and global by Hyperoptic.