Hyperoptic Outage Report in Harrogate, North Yorkshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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JJ
(@LL_8181) reported
@HyperopticCS @Hyperoptic your customer care services are too poor. Been trying to talk to your customer care representatives for 3 days now and all efforts have been a waste. Tiring tbh!
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HyperopticCS
(@HyperopticCS) reported
@meghade25 @Hyperoptic We are so sorry to hear that Megha. Could we please ask you to DM us with your account details, and we will check for updates on your connection issue?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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lleigh
(@latishaleighx) reported
@Hyperoptic @HyperopticCS the worst experience so far with u and it’s been 2 days !!!!!
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Chris Sothcott
(@cfrewwwyhgtf) reported
@Hyperoptic @HyperopticCS I tried to raise an official complaint about the projected timescale to fix the ongoing issues, was told 10 working days for the complaint to be processed, it’s been over 10 working days and still being ignored by email
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Patricia Muñoz-Escalona
(@pme269) reported
@Hyperoptic more hollow promises and lack of response from customer services! I still dont have my wifi as promised! This is shocking service and I can't wait to hear your latest excuse!
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Murad Ahmed
(@MuradAh06758081) reported
@Hyperoptic if you're looking for long waits to get through to customer service, poor customer service, no communication, to be ignored and left pulling out your hair. This is the company for you. Hyperoptic - what a pathetic excuse for a company.
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HyperopticCS
(@HyperopticCS) reported
@precious_m_e @Hyperoptic We're sorry to hear that, it has never been our intention to cause distress.😔We've just responded to your DM, so feel free to take a look. Thanks.
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Lauren Gallagher
(@LaurenG08647623) reported
@Hyperoptic @HyperopticCS terrible service!! Have had no internet now for over a week! Complained over the phone everyday plus on chat and am told there is no manager for it to be escalated to. How can you treat customers in this manner?! #terriblecompany
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Hannah Albery
(@hanlespan) reported
@HyperopticCS @Charlie76675754 I have the same issue in SE10. Last Thursday Hyperoptic online chat told me you had access to the point but due to it being a major outage it was unlikely the service would be back up before today. Now you are arranging access which is it?