Hyperoptic outages and service status in Harrogate, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Harrogate, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Harrogate, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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ᴄᴍ. (@charliemensah) reported@Hyperoptic CM3 area down?
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!
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Cordelliassmile (@Cordeliassmile) reported@Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?
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John Younghusband (@nenamewilldo) reported@Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats
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Neil (@NRManc) reportedLogged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling
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Maks (@Makssss_O) reportedWaited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.
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Graham Hesketh (@Hesketh_GD) reported@Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.
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Paul Thompson (@tommo_68) reported@Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them
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JollyLeaf (@Comik99) reported@Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.