Hyperoptic

Hyperoptic Outage Report in Harrogate, North Yorkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Harrogate, North Yorkshire, England 03/07/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    Do not repeat do not use @Hyperoptic @HyperopticCS one weeks outage no updates useless customer services who knows very little about anything when pushed. Worse than BT and that's says something... Appalling

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic

  • AuroraNiav jackie weaver (@AuroraNiav) reported

    Lol been trying to get through to @hyperoptic for 40 minutes only to get to a voicemail service that is ‘full’ and can’t take my message :) amazing customer service thanks so much xxx (this is sarcasm I’m fewmin, got no internet and now got your hold music stuck in my head) xxx

  • a_d_k_80 ADK (@a_d_k_80) reported

    @Hyperoptic Internet has been down for hours!!

  • SettaSoeyono Manoreh Soeyono (@SettaSoeyono) reported

    @Hyperoptic I’ve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice

  • ViscountMonte Monte (@ViscountMonte) reported

    @Ccynica @Hyperoptic @HyperopticCS Agreed, I sent them a DM as requested and just received a generic brush off with no ETA of resolution. Given the issue and experience the 24/7 support appears to be a myth.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AuroraNiav @Hyperoptic We are sorry to learn you haven't yet heard from our support team Aurora, please note they are overwhelmed with requests, but they always ensure that all are handled in due time and noted on your account. We will send you a direct message to offer an alternative.

  • SettaSoeyono Manoreh Soeyono (@SettaSoeyono) reported

    @HyperopticCS @Hyperoptic I’ve contacted your Helpdesk via web chat several times over the past week and they have no meaningful updates, very poor.

  • ViscountMonte Monte (@ViscountMonte) reported

    @Hyperoptic A hyperoptic engineer visited to mend an intermittent internet today. This evening I now have zero internet, the 24/7 support line is not answering and the vm box is full…..!!

  • farahtozy farahtozy (@farahtozy) reported

    @HyperopticCS No internet for over 24 hours. Still waiting for someone from Hyperoptic to call back… can someone from your team resolve this issue please?