Hyperoptic

Hyperoptic Outage Report in Harrogate, North Yorkshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Harrogate, North Yorkshire, England 11/16/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Waste of space. Shocking service sort it out BT need pushing

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS four weeks outage YOU ARE SH1T

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Chev1738 @Hyperoptic @Ofcom Please accept our apologies for the connection loss in your area, Chev. We cannot begin to think how much inconvenience has been caused by it. We'll have a team on-site 1st thing in the morning on Monday to attend to the fault and we won't stop until service has been reactivated.

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    My @Hyperoptic renewal felt like they were trying to pressure me into 500Mbps and 1Gbps packages when I wanted to downgrade to 150Mbps - left a very bad taste in my mouth 😔

  • AberraAdam Adam Aberra (@AberraAdam) reported

    @Hyperoptic your service has been down three times this week, most recent outage has lasted for 24hrs. Unacceptable. What is going on??? Service credits only after 48hrs of outage is rubbish. Sort it out. Not impressed.

  • ingotism69 LG (@ingotism69) reported

    @HyperopticCS …counts down to 1…only to go back to 15 again. E-mail…automatic response with commitment to reply by close of next business day. What kind of customer service is this.#Hyperoptic @HyperopticCS

  • 256db Donna Bruce (@256db) reported

    @Hyperoptic It would be great if i could actually activate my service, 4 days and im still not connected. They are unwilling to make it a priority & I've had no updates from them & had to call everyday to get an update. Extremely poor service considering im a new customer

  • soumeshika Swadeshika Prusty 🇮🇳 (@soumeshika) reported

    @Hyperoptic This is utter digraceful its more than 24 hrs and there is still an outage!!!

  • Anniestarsia1 Anastasia Amorin (@Anniestarsia1) reported

    @Hyperoptic worst ever customer service. Still no internet after a month an no formal explanation disgrace. I will not be forced to pay a month I am not using your service.

  • PaulieR1975 Paul David Render (@PaulieR1975) reported

    @indymatters @Hyperoptic Been a customer up near Leith for about 4 years at 2 different addresses and have had no problems.