Hyperoptic outages and service status in Harrogate, England

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NozzaOneHand (@NozzaOneHand) reported 8 minutes ago

  I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

• 
  Lidia Cantele (@CanteleLidia) reported 8 minutes ago

  @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

• 
  amy (@amy35672408) reported 14 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  Andrew Is Looking (@LookingAndrew) reported 15 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Josh Billings (@_JoshBillings) reported 16 minutes ago

  @Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up

• 
  Ronald Anthony (@anth64369) reported 24 minutes ago

  @Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.

• 
  Edwin Bradford (@edwinbradford) reported 24 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 26 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Janaka Abeywardhana (@janaka_a) reported 26 minutes ago

  @PalestinianBoii @Hyperoptic they should update network status to down. says all ok for our postcode

• 
  Tracey Bird (@BirdTbird) reported 28 minutes ago

  @Hyperoptic our Internet is down in our apartments block. Can’t get anywhere with sorting it. Have tried the troubleshooting on your website. Hasn’t worked. Been down for half hr so far.