Hyperoptic outages and service status in Harrogate, England

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deborah (@deborahr967) reported 3 minutes ago

  @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are

• 
  Gary Simon (@FSN_Editor) reported 3 minutes ago

  @Hyperoptic the "Hype" on the website doesn't appear to match the service on the ground. You were unable to activate the broadband service today because of errors in setting up the job. Nobody can say when this will be fixed and it's down to me to chase you! Why? @HyperopticCS

• 
  james rawcliffe (@jamesrawcliffe9) reported 4 minutes ago

  @nachiketin @Hyperoptic Join someone else customer service terrible when outage . Se1 so Fay 5 days and counting

• 
  james rawcliffe (@jamesrawcliffe9) reported 7 minutes ago

  @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

• 
  Gaurav Sukheja (@gsukheja) reported 11 minutes ago

  installed in January, which I can understand. I lost my Service end of April and I called the customer services at Hyperoptic on the 1st of May, I was given an appointment for 23rd May for an engineer to come and fix my service. On the 22nd May

• 
  Dancing Man (@Dancingmanfound) reported 15 minutes ago

  @jamesrawcliffe9 @HyperopticCS @Hyperoptic And they had the cheek to say that there customers praise their customer service. Laughable. Hope you manage to get it sorted. I am cancelling co tract and changing supplier

• 
  james rawcliffe (@jamesrawcliffe9) reported 15 minutes ago

  @Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

• 
  james rawcliffe (@jamesrawcliffe9) reported 20 minutes ago

  @HyperopticCS Failed by hyperoptic day 6 no internet n se1 elephant and castle! Disgusting service !

• 
  Andrew Lawston (@Alawston) reported 21 minutes ago

  @InThisDancerie I use Hyperoptic and they're in your price bracket. I've been with them since December last year, got a pretty sweet deal of the first couple of months free, and the service has been reliable with only one brief outage that I can recall.

• 
  Cruze0701 (@RISHSHU0510) reported 22 minutes ago from Manchester, England

  @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters