Hyperoptic Outage Report in Harrogate, North Yorkshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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James Barber
(@JamesJBarber) reported
It’s now been a week and still no @Hyperoptic wi-fi. Been told there was a power outage but in reality seems like no one can be bothered from #hyperoptic to fix it. Think it’s time to start looking for a more reliable & trustworthy broadband provider. Any suggestions?
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Sam Piper
(@SamPiper415) reported
@Tom_Wuh @Rasta4292 @Hyperoptic Having the same issue. Phone line also down for me.
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Moose but cold⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
Okay so I was still confused as to why my internet literally just cut out halfway through stream so I've done a speedtest and I'm only getting a little over half my upload and download... @Hyperoptic @HyperopticCS HALP
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Chetan Upadhyay
(@aafaak) reported
@HyperopticCS @Hyperoptic Looks like support teams are not aligned internally, you wrote in a dm that on 31st there is planned maintenance in my zone and I just received a reply on ticket where support team is eager to conclude the issue by saying they don't see a problem. Funny.
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Nina Caplin
(@nina_caplin) reported
@Hyperoptic You say rock solid, but my broadband has been down for over 14 hours now … your website says engineers are investigating but it’s getting a bit painful now
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AG
(@goyalam) reported
Don’t just like my tweet @Hyperoptic, increase your service coverage, so that we don’t have to suffer providers like @virginmedia
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Kieran McHugh
(@kieranmch) reported
@jami__jami__ @jstn I don't think ISPs in the UK would have an issue with this. You would need a static IP address though (not common, Hyperoptic charge extra) and to configure port forwarding to the raspberry pi. It carries some security risk (your home network being DOS'd).
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Mehdidi
(@Oueldelhouma) reported
@Hyperoptic funny to see this the same day this ‘rock-solid’ hyperoptic connection is down in my area in London… and I am quite fed up about it like your ad says yep, especially since I need it for pretty much everything I do and there is no communication about what’s happening
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Ryan Tam
(@ryantam626) reported
@Hyperoptic Ditto on losing Internet access. Speaking with customer service ain't going to fix the issue. Have lost access twice in the span of two weeks, so think twice before committing.
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Rich Milligan
(@kirbysimcox) reported
@Hyperoptic Your customer service and support is very poor today; been without your internet all day & it appears I was given false information regarding repairs. Now no one is responding to my online enquiry.