Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 01/30/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Abu_Haneefa2 Abu Haneefa (@Abu_Haneefa2) reported

    @Hyperoptic have finally followed the herd and now have started to increase their prices on a yearly basis and by £3! And they won't even offer the prices online because I aint a new customer! How sad after 7 years of being with them.

  • stringents Stringent (@stringents) reported

    @hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.

  • joemakin86 Joe Makin (@joemakin86) reported

    @Quiggybruhhhh Hyperoptic? Been haveing issues recentally to

  • farahpopxo Farah Pop 🫧✨️ (@farahpopxo) reported

    @Hyperoptic the worst!

  • hollygreaves1 HollyB (@hollygreaves1) reported

    @Hyperoptic @InGoodEspirito @Hyperoptic absolutely shocking service for new customers! Staff with no clue what is happening and conflicting information provided by sales, engineers and support services! Being told broadband is ready to be activated and then radio silence!! 💩

  • rbhalla_ Roshan (@rbhalla_) reported

    @Hyperoptic why do my tickets requesting technical support get closed without an answer? It's been over 2 weeks and I'm struggling to get a response from support even with new tickets.

  • Defrauded_Youth K🪿 (@Defrauded_Youth) reported

    @Hyperoptic So no reward for customer loyalty then?!’ And a 2 tier system. This is such poor practice, not to mention unethical, and disadvantages vulnerable customers. I will take my business elsewhere, you are not competitive.

  • ashl3y_p apelantis_acnh (@ashl3y_p) reported

    @Hyperoptic your customer accounts team just hung up the phone on me whilst discussing a refund for money that should never have been taken from my account. Shocking behaviour.

  • haych13_ Haych (@haych13_) reported

    @Hyperoptic both yesterday and now today the Internet is down? I WFH, I need Internet! No eta on the Network Status dashboard, and you charge me £55 for this?!

  • MakedaQoS GymBAE (@MakedaQoS) reported

    People don’t believe how often @Hyperoptic WIFI services fail… My mobile hotspot has used 17GB of data and I only use it for my work laptop in WIFI emergencies when WFH. I’ve been with them for 6 months. You do the math and tell me if that’s reasonable.