Hyperoptic outages and service status in Halstead, England

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 55 seconds ago

  @mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!

• 
  Caesar (@162wales) reported 59 seconds ago

  @Hyperoptic My broadband is down. No lights

• 
  Tushar Tony (@TusharTony) reported 5 minutes ago

  @Hyperoptic Most useless broadband service ever #hyperoptic

• 
  Amit Kumar Jha (@iaktech) reported 7 minutes ago

  Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 8 minutes ago

  How has @Hyperoptic told me I'm second in the queue for them only to keep me on hold for 20 mins. First day of service and theres no internet lol.... looks like ill be finding another provider

• 
  Matt Newman (@M_Newman10) reported 8 minutes ago

  Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

• 
  Mart Murphy (@martmurphy22) reported 9 minutes ago

  @Sudonte_ Awful. Moved from #hyperoptic and absolutely dismal from @skybroadband and @skytv via their puck streaming which only works half the time. Can't wait to change.

• 
  🏳️‍🌈 Barrie (@jammach) reported 10 minutes ago

  @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.

• 
  neil gorringe (@hopper70) reported 13 minutes ago

  @TomThornhill_2 @Hyperoptic Also down for me in London N5

• 
  Keith Underhill (@keithunder) reported 14 minutes ago

  @hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.