Hyperoptic Outage Report in Halstead, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Halstead, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
Do not repeat do not use @Hyperoptic @HyperopticCS one weeks outage no updates useless customer services who knows very little about anything when pushed. Worse than BT and that's says something... Appalling
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jfs
(@jfsignorelli) reported
@Hyperoptic Haven’t had internet in 2 full days. What the hell is going on? I’ll be filing a complaint very soon
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Monte
(@ViscountMonte) reported
@Hyperoptic A hyperoptic engineer visited to mend an intermittent internet today. This evening I now have zero internet, the 24/7 support line is not answering and the vm box is full…..!!
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS more messages than I care to count two tweets two DM's five days of outage no updates. Your customer service is beyond shocking worse than BT which is saying something. 0 out of 10. Might as well as take your equipment back for what it's Worth
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Ccynical
(@Ccynica) reported
@Hyperoptic Your customer service is disgusting, taking 10 years to reply I have no internet because of your slow incompetent service @HyperopticCS
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HyperopticCS
(@HyperopticCS) reported
@josephwarnett @Hyperoptic Hello Joseph, even though we are terribly sorry to hear about this, you should know that it only happens when there is a major infrastructural issue, which we are doing our best to properly resolve it. We are providing more updates in our DMs now.
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Manoreh Soeyono
(@SettaSoeyono) reported
@Hyperoptic I’ve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice
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northwigan 🇺🇦
(@norfwigan) reported
@ThreeUKSupport Yes I still have no signal. And no, I’m using hyperoptic wifi.
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Ccynical
(@Ccynica) reported
@ViscountMonte @Hyperoptic Their customer service is the worst, they take a century to reply to you
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
Happy @Hyperoptic day to me, happy to being saying goodbye to virgin and their poor excuse for gigabit.