Hyperoptic Outage Report in Halstead, Essex, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Halstead, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (75%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Stupid Photographer
(@lazypix) reported
Wow @Hyperoptic I've just had my first negative experience with your service. An agent trying to tell me I don't qualify l, and overcharge by £5. Not impressed. Why do we loyal customers (6+ years) have to fight to get same prices as new customers when our deals are finished?
-
Sarah Collins 🐝
(@sda27) reported
@Hyperoptic have you got an outage in SE London ?
-
Swadeshika Prusty 🇮🇳
(@soumeshika) reported
@Hyperoptic This is utter digraceful its more than 24 hrs and there is still an outage!!!
-
Donna Bruce
(@256db) reported
@Hyperoptic It would be great if i could actually activate my service, 4 days and im still not connected. They are unwilling to make it a priority & I've had no updates from them & had to call everyday to get an update. Extremely poor service considering im a new customer
-
Anastasia Amorin
(@Anniestarsia1) reported
@Hyperoptic worst ever customer service. Still no internet after a month an no formal explanation disgrace. I will not be forced to pay a month I am not using your service.
-
Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU
(@CazzyRNF) reported
@Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…
-
Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU
(@CazzyRNF) reported
@HyperopticCS @Hyperoptic I have DM’d - & look forward to a positive response: after all, an 11 day wait for an engineer, when several customers are affected with complete outage - can not ever be deemed good customer service!
-
D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up
-
Daniel Moutela
(@dmoutela) reported
Home installation was 2 months ago. Never had service. Yesterday 5 engineers at my place. Can't connect because they need IT to sort something out. WTF, @Hyperoptic ?
-
Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU
(@CazzyRNF) reported
@HyperopticCS @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…