Hyperoptic outages and service status in Halstead, England

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Nicholls (@jamesjnicholls) reported 7 seconds ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Maks (@Makssss_O) reported 2 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  Katherine Lovell (@katherinelovell) reported 4 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

• 
  Paul Thompson (@tommo_68) reported 8 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  narlie choller (@charlienoller_) reported 9 minutes ago

  @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

• 
  Daidai (@daisdaisbaby) reported 10 minutes ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

• 
  Nicci | This Charged Life (@niccimc) reported 15 minutes ago

  @Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!

• 
  RR (@Conquistadur) reported 17 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  Xeu (@Xeu_uk) reported 17 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  Darren Symons (@DarrenSym) reported 19 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!