Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 02/24/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • pablotato Pablo Tato (@pablotato) reported

    @Hyperoptic @HyperopticCS outrageous service: two weeks since our internet is down and today you told us that sending someone to “look into it” on the 1st August is the best you can do??? Not a word of compensation either… Searching for new provider straight away

  • NeilYou72344356 Neil Young (@NeilYou72344356) reported

    @Hyperoptic worst company ever! DO NOT CHOOSE @Hyperoptic kept stringing me along for 8 months before sending me an email saying “sorry you decided to cancel” do not believe a word they say. Save yourself time and money and find a different provider.

  • jessjb88 Jess (@jessjb88) reported

    @Hyperoptic hi - internet is dead and still not working despite resetting the router multiple times - what’s going on?

  • Shan41617142 Shan (@Shan41617142) reported

    @samgroots @Hyperoptic Me too. There was an option for call back but if course no one does. Internet has been down for days!!!

  • Shan41617142 Shan (@Shan41617142) reported

    @ZequnCui Same experience here. @Hyperoptic has been down for days with no explanation or end it sight. Worst internet provider.

  • Hussain7652 Hussain765 (@Hussain7652) reported

    @Hyperoptic Hi my internet has been down all day. I wanted to know what is happening but i cant get through to customer service or online chat. Can i get some information on what is going on pls

  • Shan41617142 Shan (@Shan41617142) reported

    @iamHilmiSamat @virginmedia @Hyperoptic Consider yourself lucky. If you’d signed up with #hyperoptic you would have internet go down for days with zero update.

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    Honestly, The quicker my contract is up with @virginmedia the better, Tired of having issues and I want to switch to @Hyperoptic The sooner the better.

  • Shan41617142 Shan (@Shan41617142) reported

    @frombauer @Hyperoptic @HyperopticCS same here. My internet has been down all day and it is now 10:30 PM and it's still down.

  • Shan41617142 Shan (@Shan41617142) reported

    @PicopointToday But does it work? Haha. #hyperoptic has been down for three days with zero explanation. @Hyperoptic you guys are terrible