Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 02/06/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • krystel68 Christelle G. (@krystel68) reported

    @Hyperoptic I asked to cancel end of Aug (chat) & again 4 Sept (email). You STILL cut me off on 18 Sept but are charging me until END of Oct for ZERO service. Then admitted “we cancelled because someone else wanted to.” This is disgraceful. @DanaTomicic why rip off customers?

  • cityblue2001 cityblue2001 (@cityblue2001) reported

    @Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.

  • 2R_JG Aythami 🇵🇸 (@2R_JG) reported

    @Hyperoptic 28 mins on hold for, yet again, no solution or update

  • Mo49083547 Mo (@Mo49083547) reported

    @Hyperoptic horrible service. I just joinned a month ago and now to fix the issue, i need to wait for an engineer to come in 4 days time. Horrible service

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    Hi @hyperoptic. I've asked 2 times via support for my PDF file of my contract I signed up to December 2024 to renew my Internet from Jan 2025 until Jan 2027 with the discounted price.. I'm yet to get this still. I have NEVER recieved my contract .pdf only plain emails!

  • Gail_L21 Gail Service (@Gail_L21) reported

    @Hyperoptic Been 30 hours without service in the Eccles, Manchester area, no updates and very difficult to contact, due to high call volumes etc. Is it so hard to keep customers informed?!!!

  • Gray__Z Chris (@Gray__Z) reported

    @Hyperoptic Is anyone working in tech support today? Been on the phone on hold for 90 minutes now! I’m paying for your top service and getting mostly dead zones, or if I’m lucky 15 mbps next to the router! 1GB you promised! Fix it today or I cancel as I’m within the 14 days.

  • RhysHarrocks d u m b b o i (@RhysHarrocks) reported

    @Hyperoptic @HyperopticCEO your company’s service is shocking, please do something

  • TimmyLoveChina TimmyloveChina (@TimmyLoveChina) reported

    @Hyperoptic my internet is down over 3 days now! not acceptable!

  • RhysHarrocks d u m b b o i (@RhysHarrocks) reported

    @Hyperoptic this is the third day in a row i’ve had to spend an hour on hold listening to your unbelievably loud hold music, because my service keeps cutting out. i was assured by a lady yesterday with 100% confidence that this issue would not happen again, yet here we are.