Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 03/27/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Rexsan_ Rexsan (@Rexsan_) reported

    @shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration

  • laura_h_87 Laura (@laura_h_87) reported

    @Hyperoptic I had internet installed yesterday! Everything is set up and running yet I have no service! After three hours no engineer was able to find a problem! I have been left with no internet! No technical support person can find a problem! What a cowboy company!

  • shirubusutori Marcello Silvestri (@shirubusutori) reported

    @Rexsan_ @neilforbessoul @Hyperoptic They have gone home mate, stopped replying to my messages both public and private after 5 PM sharp, before 5 I had zero queue on their line now called back and been waiting like 30 mins on the phone. So much for that 24/7 support

  • Csofiard Cacau🍫💕 (@Csofiard) reported

    @Hyperoptic So even though I let hyperoptic know that Im moving homes & already have a broadband provider in the new home, they still continue to charge me and slap me with a £600 “early termination fee”?? Knowing they spend 1/2 their time telling people their service is down?

  • laura_h_87 Laura (@laura_h_87) reported

    @Hyperoptic So had three engineers out yesterday all of them could not fix the problem and told me it was a technical problem which had now been wiped and rebooted and that my internet would work in 24hours - GUESS WHAT STILL NOT WORKING!!

  • nilkanth52 savaliya nilkanth (@nilkanth52) reported

    @Hyperoptic can you provide broadband service in LE4 8JB area?? I contact lots off time but still can't get any answer please let me know. thank you

  • EthanAdams97 Ethan Adams (@EthanAdams97) reported

    @Hyperoptic no internet in tn38 area. Hasn’t been since this morning and received no sms update since 11am?? When will it be fixed and what even is the issue??

  • SenatorSameer Sameer Siddiqui #TaxTheRich (@SenatorSameer) reported

    Hyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.

  • vanboyosky BT (@vanboyosky) reported

    Might have to go back to BT. Hyperoptic really isn’t ****.

  • christopherical Christopher Matthews (@christopherical) reported

    @Hyperoptic I've been a loyal customer since November 2018, but today I cancelled my broadband. Why? Because the 24-month rate you offered me is 56% more than what you offer new customers. And because you didn't even attempt to convince me to stay – just "ok, bye".