Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 03/13/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • G_Old_M G_OLD Man (@G_Old_M) reported

    As a @Hyperoptic customer, going from telephone broadband to cable (optic) I don’t see any difference in speed & as far as quality of service until I need to contact you, I know nothing about that but am happy to rate you 1 star on any review ,if you so WISH

  • JoanneHayleyy Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service

  • Minjas_Zugik Minjaš Žugić #FBPE #RejoinEU #ProEU (@Minjas_Zugik) reported

    @Hyperoptic by any ETA on fixing the issue in Woolwich?

  • Ariyas00 🪐⚡️ (@Ariyas00) reported

    @HyperopticCS Poor instillation of cables at our estate today. I have a cable dangling infront of my kitchen window. Not good first impression from Hyperoptic engineers at all..

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @Hyperoptic apparently some members of your team have just been to 2 Hardwicks Square (SW18 4HU) and now my internet is not working.

  • JoanneHayleyy Joanne (@JoanneHayleyy) reported

    @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only on the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service

  • sudeepbhadana11 Thedoctor (@sudeepbhadana11) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild Dear team ,I got hyperoptic for wifi in September 2022 , I was told if I move my place where hyperoptic doesn’t operates they will cancel the subscription with out any charges but now I am being forced to pay cancellation fee ,

  • broilogabriel Gabriel Broilo Luz (@broilogabriel) reported

    @HyperopticCS @Hyperoptic The issue has not been resolved, I still don't have broadband and that message is still showing in my account with no further explanation of the said issue.

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    2 adverts in a row on catch-up TV One for @HyperopticCS and the next one was for @virginmedia Hyperoptic saying No price rises mid contract Virgin say There may be price rises while under contract Why would anyone go with Virgin Media their customer service is Awful

  • jmac99x John Macdonald (@jmac99x) reported

    @Hyperoptic @Hyperoptic @HyperopticCS for weeks I have been trying to get services after championing installation in our building. Cables in. Boxes in place. No service, no contact. Are you usually so useless?