Hyperoptic Outage Report in Halstead, Essex, England

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pravish Vijayan (@i_am_pravish) reported 25 seconds ago

  @Hyperoptic . Worst experience with hyperootic. Have asked for installation of hyperoptic connection on 30th September. They said hyperoptic is available in my building. I was given a date of installation of 11 Oct(almost 2weeks away).

• 
  abdulaziz (@essam19891) reported 6 minutes ago

  @Hyperoptic Three weeks ago, the internet was down, and we contacted your company and they said we will send a broadband, and now a week, and the broadband has not been sent, and I am a student, and I could not study, and the problem was not resolved. What should I do.

• 
  Martin Bean (@martinbean) reported 9 minutes ago

  @HyperopticCS So if you wish to offer me a deal @Hyperoptic then I’m all ears. But I’m not continuing to pay £144/year MORE for a mere 15% of the speeds a new customer gets.

• 
  p (@pddavie) reported 9 minutes ago

  @Hyperoptic Please can someone help & let me know when I can get an install. I have been waiting weeks, and have chased numerous times yet nada! Help! My current supplier term is over and I may have to revert back to them if you don't do something in the next 5 days-Help! 😟🙏👋

• 
  simon (@sii_taylor) reported 10 minutes ago

  @Hyperoptic email from hyperoptic saying just call us when you move in and we will turn you straight on now i cant even get a straight answer from the advisor with no date insite great start for a new customer 👍 maybe will use someone else

• 
  Jack (@Jack89825395) reported 11 minutes ago

  @BenLinley4 @erichoko96 No, Amazon live is '****' and barely works on certain platforms and devices. Keep shilling. 1Gb Hyperoptic internet, wired, Apple 4K TV box - yet quality for the live football (only) was horrendous. Switched over to my Amazon firecube instead and it was fine. Case in point.

• 
  HyperopticCS (@HyperopticCS) reported 13 minutes ago

  @WP5150 @GavPercyPhoto @Hyperoptic Hi, sorry for the inconvenience. The engineer will be there around 20:30 to fix the fault. Thank you for your patience!

• 
  ⚠️ sophie rowan ⚠️ (@lou2209) reported 13 minutes ago

  @matthieu_gill damn did hyperoptic phone you just there too? I'm in the exact same situation lol

• 
  Henry (@erossiniuk) reported 13 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Sophia (@sophiaranting) reported 17 minutes ago

  I like how everyone's responsive apart from the ones that actually have an issue... @Hyperoptic let me guess, your customer service uses Hyperoptic and therefore has no internet to work at the moment?