Hyperoptic Outage Report in Halstead, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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David Ho
(@DavidHo3177) reported
@Hyperoptic is there no internet! I tried logging into the account using my cellular data via mobile phone. To obtain a network status, it won't let me into my account. #networkstauts
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Gary Simon
(@FSN_Editor) reported
@Hyperoptic the "Hype" on the website doesn't appear to match the service on the ground. You were unable to activate the broadband service today because of errors in setting up the job. Nobody can say when this will be fixed and it's down to me to chase you! Why? @HyperopticCS
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james rawcliffe
(@jamesrawcliffe9) reported
@drljnoble @virginmedia @Hyperoptic I wouldn’t customer service awful and repair service is appalling no internet for 5 days in se1 so far
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Dancing Man
(@Dancingmanfound) reported
If anyone changing broadband service just a heads up. @Hyperoptic offer fantastic speeds but the customer service is the worst you will ever experience. As long as no issues guaranteed would recommend, as soon as you have an issue good luck.
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Andrew Lawston
(@Alawston) reported
@InThisDancerie I use Hyperoptic and they're in your price bracket. I've been with them since December last year, got a pretty sweet deal of the first couple of months free, and the service has been reliable with only one brief outage that I can recall.
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james rawcliffe
(@jamesrawcliffe9) reported
@Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently
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Dancing Man
(@Dancingmanfound) reported
@jamesrawcliffe9 @HyperopticCS @Hyperoptic And they had the cheek to say that there customers praise their customer service. Laughable. Hope you manage to get it sorted. I am cancelling co tract and changing supplier
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Gaurav Sukheja
(@gsukheja) reported
I received an email that the engineer can not make it. I received a new appointment of 21st June for an engineer to visit me between 1500-1700 Hours, Today is the 21st June and I had no engineer visit me, at 17:15 I stated calling the Hyperoptic customer services
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tg
(@tomasz_grzelak1) reported
@Hyperoptic I was going to sign up with you but after talking to your customer service I decided not to.
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james rawcliffe
(@jamesrawcliffe9) reported
@Hyperoptic @TheDrum Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently