Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 01/22/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Alan_L_Williams AlanWilliams (@Alan_L_Williams) reported

    @Hyperoptic very poor service so far. No Internet for five days. Starting to regret joining #Hyperoptic

  • Janet4tlc Jhan Jhan (@Janet4tlc) reported

    @hyperoptic 3rd failure to connect, 2nd time you actually have customer service lying to me its for external survey LIES so why GIVE ME A DATE AND TIME? LYING, DECEITFUL TIME WASTERS for 8 weeks WHY @IslingtonBC do you want to be involved in this messy company! JUST WHY!

  • thebionicbarbie Day of Judgment (@thebionicbarbie) reported

    @Jessica36091162 @Hyperoptic Same here! Did they ever fix yours?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @mrjack86_ @Hyperoptic No micking around, Jack. This looks like we re-opened a fault on the site, as part of the site is reactivated and the other still has work ongoing. Sorry for getting your hopes up so quickly, only to find out you still don't have the service.

  • oc8pm O8O406C (@oc8pm) reported

    @virginmedia Apologies but your customer care is the worst out of all UK providers. I will never recommend you to anyone and switch to @Hyperoptic as soon as they are in my building

  • Leeroy436906 Lee Williams (@Leeroy436906) reported

    @virginmedia 2 months waiting for Virgin to sort themselves out and get my internet installed. Finally gave up and cancelled today. Signed up for @Hyperoptic and within FIFTEEN MINUTES I have working internet. From the worst service I’ve ever received to possibly the best.

  • Im_From_Vietnam Traumerei (@Im_From_Vietnam) reported

    @Hyperoptic come on, an entire day without the WiFi being fixed, when will this problem be resolved??

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @metaboy1212 @Hyperoptic We are sad to hear you will be so long without the service. :( As you have an open complaint ticket for the visit, please feel free to request updates on it. Our customer relations specialist will everything on its end to find the earliest available date for you.

  • BLKMimiLDN BLKMimiLDN (@BLKMimiLDN) reported

    Slow 👏🏾 for the @Hyperoptic operative in the mini van who nearly ran into the back of me on old kent Rd GB++MVK Wasn't enough that the road is icy, you wanted 2 fiddle on whatever you had in your 🤚🏾 rather than being aware of what was going on around you like the red lights &🏍

  • darkfox127guild The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Please can you fix my Internet before I take legal action? Three days without Internet and multiple stories from your customer support. No ETA on any fix and a compete lack of transparency. This is affecting hundreds of paying customers. DM Me.