Hyperoptic outages and service status in Halstead, England

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 5 minutes ago

  @_JoshBillings @Hyperoptic One of the worst phone providers

• 
  Ronald Anthony (@anth64369) reported 6 minutes ago

  @Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.

• 
  Janaka Abeywardhana (@janaka_a) reported 7 minutes ago

  @status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.

• 
  Andrew Schauerman (@asreds) reported 10 minutes ago

  @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

• 
  Lawrence Canning (@LawrenceCanning) reported 14 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  ᴄᴍ. (@charliemensah) reported 19 minutes ago

  @Hyperoptic CM3 area down?

• 
  Stu (@subzee_) reported 20 minutes ago

  Hyperoptic is down 👍

• 
  Mer (@Choymer) reported 21 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  Xeu (@Xeu_uk) reported 23 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  David Nicholls (@replicants) reported 23 minutes ago

  @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?