Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 01/18/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • hugo_amp Hugo Parreiras (@hugo_amp) reported

    @Hyperoptic Without Internet service from as late as 17:30 yesterday (time I arrived home). Tried the Live Chat, nothing. Tried creating a ticket, nothing. On the phone for more than 30 minutes, nothing! Is this the service a 4/5 year customer deserves from you?

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • tashaa__10 Tasha✨ (@tashaa__10) reported

    @Hyperoptic @HyperopticCS internet still down in liverpool? All your replies seem to be to london based customers!?!

  • ancr_cotswold harrison🌾 (@ancr_cotswold) reported

    @_baoge @iamsamitpatel @Hyperoptic where do we even report a loss is service or data? on their website? great! i cannot even access their website because my area has poor 4G 🙄

  • SethiAayush sanjay (@SethiAayush) reported

    @Hyperoptic @TheXavianna Sort out issues in nw9 area as peilevneed to work from home,

  • LoveSehyr S.A (@LoveSehyr) reported

    @Hyperoptic @HyperopticCS every few months there is a new outage. When will the internet issue be resolved in NW London?

  • jellyforlunch jellyforbreakfast (@jellyforlunch) reported

    Outage is still going on. Its been this way since 4:45pm yesterday @Hyperoptic @HyperopticCS when will it be fixed? The next working day is about to start and I have no internet still

  • RajanPatel91 Rajan Patel (@RajanPatel91) reported

    @HyperopticCS @beebeegom @Hyperoptic You just have an idea if the issue will be resolved by the morning?! Are people on site investigating or all not working? Having no ETA is unacceptable! Majority of us work from home on a Friday. This is a huge outage affecting everyone!

  • Saffronaham I am Saffron (@Saffronaham) reported

    @HyperopticCS @Hyperoptic The broadband internet service has been down for over 14 hours now. Is everything okay ? No acknowledgement, no update , no apologies !🤔 Are you guys still functioning as a company ?

  • fcannatelli97 Francesca Cannatelli (@fcannatelli97) reported

    My wifi has not been working since Sunday and Hyperoptic has not done anything to fix this. I have been calling everyday and no measures have been taken. I need this fixed today. This is totally unacceptable @Hyperoptic @HyperopticCS #hyperoptic