Hyperoptic Outage Report in Halstead, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Summers
(@deadsoundman) reported
@Hyperoptic your support is below par. Workmen cut my cat-5 last Thursday and I reported it but still nothing. What are you playing at?
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Jules2906
(@Jules2906) reported
@Hyperoptic My daughter moved in 6 days ago and still has no service. When she calls she is fobbed off with it's been looked at, a ticket has been raised. When she asks to speak to a manager, she's told they are not customer facing. Absolute joke! DO NOT USE THIS PROVIDER 😡
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Melisa Greenfield 💙
(@thislittlemel) reported
@The_Stockboy @Hyperoptic A streamer I watch uses these guys and has had nothing but trouble for months. Beginning to think they should be avoided at all costs.
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Murad Ahmed
(@MuradAh06758081) reported
@Hyperoptic just got off the phone with Natasha at Hyperoptic customer service. She cut off the line after she found out all the problems I'm having with the my activation. Too early for problems on a Monday morning I guess.
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Unstoppable-Chi aka #BrazenHussy
(@dumielauxepices) reported
@Hyperoptic I have just been speaking to one of your very un-useful and borderline incompetent / rude agents as I am trying to change my fibre provider. Can someone please reach out to me. Thanks !
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HyperopticCS
(@HyperopticCS) reported
@GreatArtandDes1 @Hyperoptic Oh no! We are so sorry to learn that the issue appears to be ongoing! We checked, and it looks like our engineers are estimating that the connection will be restored by early afternoon! Thanks for hanging in there, we appreciate your patience and understanding!
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Monica la bruja
(@moll411) reported
@Hyperoptic How much longer is it going to take you to restore service in Salford M6 5FJ area? we are now heading towards day three. Its getting beyond a joke.
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shirk hard gay hard
(@riotstarz) reported
ppl in the know about these things - if my place isn't on the bt fttc network, and the obvious alternatives (e.g. virgin, talktalk's own thing, hyperoptic) are dead ends, is there any way for me to get better internet than adsl+?
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Joe Riddett
(@j_squared20) reported
@Hyperoptic your renewal email goes to junk, call to renew as the product is great. Rude and abrupt staff stating the offer not now valid…yet if I cancelled and came back as a new client it would be valid? actually making me consider completely changing provider- disappointing.
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Greg Power
(@gregpower) reported
@The_Stockboy @Hyperoptic Is it like this a lot? Just moved to Greenwich, my phone signal is so poor for tethering and this is the first outage I've had since being with them