Hyperoptic Outage Report in Halstead, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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ADK
(@a_d_k_80) reported
@Hyperoptic Internet has been down for hours!!
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Dr Cindy Sughrue
(@CindySughrue) reported
Worst customer service experience ever from @Hyperoptic - and that's just trying to get it installed. And I thought BT was bad. Should I pull the plug now? @HyperopticCEO
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Joel Maher
(@joelrmaher) reported
@Hyperoptic Hyperoptic have misinformed, lied, let down and completely shafted us after getting us to sign up. Not a good sign of things to come. We’re now without internet and we’re keen to leave hyperoptic before we’ve even started using their service.
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
Do not repeat do not use @Hyperoptic @HyperopticCS one weeks outage no updates useless customer services who knows very little about anything when pushed. Worse than BT and that's says something... Appalling
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HyperopticCS
(@HyperopticCS) reported
@fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!
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Monte
(@ViscountMonte) reported
@Ccynica @Hyperoptic @HyperopticCS Agreed, I sent them a DM as requested and just received a generic brush off with no ETA of resolution. Given the issue and experience the 24/7 support appears to be a myth.
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Joel Maher
(@joelrmaher) reported
@Hyperoptic Called by hyperoptic on Thursday. Told the network is ready in my building. I queried that and ask for confirmation. Hyperoptic employee said it’s definitely live. I explained I’ve been waiting for two weeks to get broadband installed and it’s due to be installed by Openreach…
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Joel Maher
(@joelrmaher) reported
@Hyperoptic …tomorrow. Hypertrophic employee said “great, you can cancel it then.” I once again asked for confirmation that hyperoptic was ready in our building, she confirmed. I got home from work on Thursday and phoned in to activate my hyperoptic router. The network wasn’t ready…
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HyperopticCS
(@HyperopticCS) reported
@josephwarnett @Hyperoptic Hello Joseph, even though we are terribly sorry to hear about this, you should know that it only happens when there is a major infrastructural issue, which we are doing our best to properly resolve it. We are providing more updates in our DMs now.
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Apurv Parashar
(@ParasharApurv) reported
Hi , my connection (St. John’s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS