Hyperoptic outages and service status in Halstead, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Halstead, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Halstead, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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karen thompson (@karenthompson52) reportedDisgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!
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Tom Thornhill (@TomThornhill_2) reported@FourthStreetDan @Hyperoptic Interesting. The light on my router went green and sure enough the Internet is back up if I switch back from mobile tethering to my usual Wifi. I'm at two hours three minutes on hold but I'm at position three and it seems to be going down.
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Greg Thomson (@gregthomson31) reportedAnother Sunny day means another @Hyperoptic outage incoming!
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EKO (@EKOcasts) reported@heyimtwiggy @Hyperoptic Booked @TeamEndpoint studio for desk tomorrow cause there's "no expected resolution timeline" just a guess of 3 days ππ
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Mr Direction (@swestzeta) reported@Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality π‘π‘
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Lucy β π± (@lulu_veganx) reported@AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.
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Envel (@Envel18) reported@Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17β70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.
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Rob πΊπ¦ (@rsjhayes) reported@it_is_fareed and hyperoptic went down in my area after the first goal. shocking
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Dan Anderson (@FourthStreetDan) reported@TomThornhill_2 @Hyperoptic My connection is back. Iβm call it at 1:42:26 and no response. New customer service record for me. Good luck :)
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Neil (@NRManc) reportedHi @Hyperoptic Iβve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints