Hyperoptic

Hyperoptic Outage Report in Halstead, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Halstead, Essex, England 12/27/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shinymuscles Shinyshaun (@shinymuscles) reported

    @Hyperoptic second outage in a month. Last one, 6 hours, no apology, no compensation. This one 3 hours and counting. E1 5GA

  • ananthjk Ananth.J.K (@ananthjk) reported

    It’s been 10 days. No where near to resolve the issue. @HyperopticCS @Hyperoptic

  • MadRainbowLtd David Dowle (@MadRainbowLtd) reported

    @Hyperoptic 14 days now with no phone service with a medical need for it. You replied to@one out of 18 chasing emails. Your phones have wait times of up to 1 hour. How do I get someone’s attention? You seem understaffed?

  • AndyHornerGlist Andy Horner-Glister (@AndyHornerGlist) reported

    @Hyperoptic e14 awful signal pay for 1gb and currently 4mb download, complete waste of money

  • J50162897 RTX Searcher 3060ti (@J50162897) reported

    @virginmedia your router is dreadful 😡 and keeps seemingly randomly dropping connection despite the white light staying on. I have an online interview coming up. How can I get in touch with your twitter customer support team? Hyperoptic have much better deals right now

  • CGInfernoBlast Anderson (@CGInfernoBlast) reported

    BT Internet = **** Sky Internet = **** Community Fibre or Hyperoptic please hurry and come to my area. cba with these companies and their poor lines...

  • robgoestweet Rob Goes Tweet (@robgoestweet) reported

    Not having a great experience with @Hyperoptic. 10 day wait for an engineer to attend and when I called today the agent’s ‘systems were down’. @HyperopticCS

  • albareids Albareids (@albareids) reported

    @GNetworkComms You left the service down for almost 24h last Saturday and today I am experiencing the same issue: suddenly no internet connection in the morning and the technical and support teams are off during the weekend. This is just unprofessional, I am going to switch to Hyperoptic soon.

  • SomeswarChakra3 Someswar Chakravorty (@SomeswarChakra3) reported

    @Hyperoptic total blackout for 20 hours !!!!

  • ToytownBandit Simon Blake (@ToytownBandit) reported

    @HyperopticCS @DJAwesomeWells @Hyperoptic Temple Meads old market area is still down