Hyperoptic outages and service status in Guildford, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Donato Capitella (@dcapitella) reported@Hyperoptic having another outage within 1 month ...
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Niman (@OlaminiranA) reported@Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.
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Marcelo Hidalgo (@mhmnat1) reported@AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!
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Tahmedur Rahman (@Tahmedur123) reported@_Shareen267 Hyperoptic, consistently fast and strong speed constantly, even when there is lots of devices on at once, been with them for 2 years now not a single complaint.
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Liam Richards (@liam_richards) reported@KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Tom (@TomXFD) reported@status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.
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Xeu (@Xeu_uk) reported@Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.
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Don Edgley (@donedgley1) reported@mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow