Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 03/04/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • delwarhuss rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • tupacsnan Luke (@tupacsnan) reported

    @Hyperoptic internet down (again). Any guesses when it’ll be fixed?

  • oElevenn Scott (@oElevenn) reported

    @EmiliaRxse all openreach all same lines, you just pay for customer service. unless its virgin or hyperoptic and they use there own cable exchanges

  • Toffe3m4n Nick Broadhurst (@Toffe3m4n) reported from Liverpool, England

    @Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic notice the pinned tweet on the broadband outage has now been removed. Can you give any update on how long this outage will last?

  • EthanGi04632168 Ethan Gilmore (@EthanGi04632168) reported

    @Hyperoptic internet has been down since 1.30 any ideas when this will be fixed?

  • MclarnonConnor Connor McLarnon (@MclarnonConnor) reported

    @Toffe3m4n @Hyperoptic Having same issue in Liverpool

  • NickHulin Nick Hulin (@NickHulin) reported

    @HyperopticCS Internet down. When will the internet network be available in the TW8 area? #Hyperoptic

  • PeterHolden_ Peter Holden (@PeterHolden_) reported

    @wildlime @flibblesan @Hyperoptic Pfft. We have crap 5g signal as well. #Screwed and no pickle network either.

  • kalpavrukshcap Abhishek Acharya (@kalpavrukshcap) reported

    @SuspiciousPleb @JKempEnergy Interesting. I thought the London fiber market was super competitive, i.e. extremely lucrative for consumers. I know Hyperoptic focus primarily on Multi dwelling units. Communityfiber/G.Network any better among the altnets?