Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 01/31/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • EthanGi04632168 Ethan Gilmore (@EthanGi04632168) reported

    @Hyperoptic internet has been down since 1.30 any ideas when this will be fixed?

  • tommc10 Tom mckee (@tommc10) reported

    @HyperopticCS Hey Hyperoptic, you said this on trust pilot and then you never investigated nor contacted me ! We can talk here !

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • tupacsnan Luke (@tupacsnan) reported

    @Hyperoptic internet down (again). Any guesses when it’ll be fixed?

  • JohnCBayliss John Charles Bayliss (@JohnCBayliss) reported

    @NewhamWellness @Hyperoptic Argh this is why I can’t work - didn’t get this email as my landlord is the customer. Utterly ridiculous….

  • kalpavrukshcap Abhishek Acharya (@kalpavrukshcap) reported

    @SuspiciousPleb @JKempEnergy Interesting. I thought the London fiber market was super competitive, i.e. extremely lucrative for consumers. I know Hyperoptic focus primarily on Multi dwelling units. Communityfiber/G.Network any better among the altnets?

  • sammyscribbles_ samhuckle_ (@sammyscribbles_) reported

    @Hyperoptic has the outage effected East LDN? Internet’s down and no idea why!

  • AuntyCheese Chisara (@AuntyCheese) reported

    @Hyperoptic internet is down in E15. Do you guys have any updates please?

  • PeterHolden_ Peter Holden (@PeterHolden_) reported

    @wildlime @flibblesan @Hyperoptic Pfft. We have crap 5g signal as well. #Screwed and no pickle network either.

  • LisboaDomus LD Apartments (@LisboaDomus) reported

    @Hyperoptic my internet is still down for more than 2 days now can you please provide an update by when the issue will be fixed ?