Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 01/26/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleJade89 Danielle-Jade Neil (@DanielleJade89) reported

    @Hyperoptic Lots of other supplies couldn’t supply to my building without installing lots of wires - you guys just put a box in my cupboard and had no problems for over 3 years #10YearsOfHyperoptic

  • sheilasmiller1 sheilasmiller (@sheilasmiller1) reported

    Very good customer support and service. Well done Hyperoptic.#10YearsOfHyperoptic

  • Abu_Haneefa2 Abu Haneefa (@Abu_Haneefa2) reported

    @Hyperoptic Been with Hyperoptic a long time now since they first launched. About 2 weeks ago renewed my contract for a further 2 years. Was told this is their best deal and they never go cheaper: £35pm for 1GBs. Now I see they're offering 1GBs for £20pm. So disappointed.

  • XInfiniteRickX The Infinite Rick (@XInfiniteRickX) reported

    @Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic

  • Heinzgarner Chirs Garner Adams (@Heinzgarner) reported

    @Hyperoptic I switched because I live the service and the fastness of the internet #10YearsOfHyperoptic

  • fredburvenich Fred ★_ürvenich (@fredburvenich) reported

    @Hyperoptic Totally recommend this service! Its independent from other LLU services, am an ex BT engineer so trust me! Million times more reliable!

  • sheilasmiller1 sheilasmiller (@sheilasmiller1) reported

    @Hyperoptic I switched to Hyperoptic because they have the best service.

  • IvanDudak Ivan Dudak (@IvanDudak) reported

    @Hyperoptic Much better service than other broadband supplier for better price and internet connection is much more stable in our area! #10YearsOfHyperoptic

  • jon__jones Jon Jones (@jon__jones) reported

    @Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away and have never regretted it. #10YearsOfHyperoptic

  • gradickinson Graham Dickinson (@gradickinson) reported

    @Hyperoptic I switched because Hyperoptic are way ahead in speed and service.