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Hyperoptic

Hyperoptic outages and service status in Guildford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Flowerbomb212
    Flowerbomb212 (@Flowerbomb212) reported

    @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

  • Saiccc2
    Saika (@Saiccc2) reported

    @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

  • Ry0hitan
    babycakes (@Ry0hitan) reported

    @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

  • NozzaOneHand
    NozzaOneHand (@NozzaOneHand) reported

    I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

  • scarab999
    steven🐧 (@scarab999) reported

    @marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • DarrenSym
    Darren Symons (@DarrenSym) reported

    @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

  • stuarthazeldine
    Stuart Hazeldine (@stuarthazeldine) reported

    @TheLionXB1 @Hyperoptic 3000 customers are down in NW & W London. A ‘Zayo link’ is down. A main Internet fibre highway, apparently, but one just used by Hyperoptic customers it seems. No idea when they’ll fix it.

  • ChadWestTweets
    Chad West (@ChadWestTweets) reported

    Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

  • cedarmaster
    Sean Geraghty (@cedarmaster) reported

    @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.