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Hyperoptic

Hyperoptic outages and service status in Guildford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.

  • Jessicaah___
    jess (@Jessicaah___) reported

    Hyperoptic is the WORST wifi ever

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

  • PBailey71973
    Paul Bailey (@PBailey71973) reported

    Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @Hyperoptic position 158 in the telephone support queue!!! what a joke!

  • AbPMet
    AbPMet (@AbPMet) reported

    @Hyperoptic Still down SE18. Down since yesterday 7:20pm

  • JulieAt02335370
    arsenal (@JulieAt02335370) reported

    @PeterStefanovi2 @GMB So did the disabled. You didn't help them. Hyperoptic.

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • Imaan_Ahmed
    Imaan Ahmed (@Imaan_Ahmed) reported

    @Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP

  • ChadWestTweets
    Chad West (@ChadWestTweets) reported

    Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid