Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 03/26/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • EMEvansWalker Erin Evans-Walker (@EMEvansWalker) reported

    @Hyperoptic Why I switched to Hyperoptic: speed, convenience, reliability of service. #10YearsOfHyperoptic

  • Bo_oris1 Boris (@Bo_oris1) reported

    @Hyperoptic Upload speed. Download speed. Customer service. #10YearsOfHyperoptic

  • HearLuisSpeak Luis (@HearLuisSpeak) reported

    @Hyperoptic I switched because you guys were kind enough to put the cabinet directly next to the room my router is in, so I've had a consistently fast service. So far so good.

  • s1onk1ng Siôn King (@s1onk1ng) reported

    @Hyperoptic I switched in the early days when you offered fibre broadband, where as your rivals had failed to deliver. Coupled with the ease of termination (which I’ve never needed) and low cost options. I stayed for the same reasons, plus the service and reliability. #10YearsOfHyperoptic

  • BoogieFur S Boogie W/Da Fur (@BoogieFur) reported

    @Hyperoptic Fast,excellent customer services 👌🏾👌🏾👌🏾

  • ZeeAPalacios gravit0ss (@ZeeAPalacios) reported

    @Hyperoptic Hyperoptic are the number one best broadband provider in the country. Ridiculously good value for money. I dread the day for whatever reason I have to switch to another provider and I hope that day never comes, I don't want to go back to the stone age. #10YearsOfHyperoptic

  • HeliPilotPaulUK Paul (@HeliPilotPaulUK) reported

    @Hyperoptic Hyperoptic are the fasted and most reliable broadband I have ever had. Also, their customer service team have always been really helpful and always available to contact.

  • chommychew Les. (@chommychew) reported

    @Hyperoptic #10 years of hyperoptic. Hyperoptic fit my exact needs ,with first class service .

  • MikeV_1 Michael VILLAIN (@MikeV_1) reported

    @Hyperoptic Never looked back since joining Hyperoptic. Best ISP I've ever used (speed, consistency, reliability). Install was quick & seamless and did what they said on the day (hello competition) + customer service is second to none. No brainer ;-)

  • markiuk Mark I'Anson (@markiuk) reported

    @Hyperoptic £40 a month with a £95 Amazon voucher and no setup fee. Virgin is £62 a month with £35 setup fee. No brainer, why pay 50% more. Haven’t had any issues Hyperoptic whatsoever over the last 2 years. 10YearsOfHyperoptic