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Hyperoptic

Hyperoptic outages and service status in Guildford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Iron_B__
    Copious cups of tea (@Iron_B__) reported

    Received the most disgusting “service” from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.

  • root3vil
    root3vil (@root3vil) reported

    @Hyperoptic is there a planned outage that you haven’t informed about? get your **** together, fix my internet!

  • NRManc
    Neil (@NRManc) reported

    Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

  • charliemensah
    ᴄᴍ. (@charliemensah) reported

    @Hyperoptic CM3 area down?

  • Farah54894793
    farah (@Farah54894793) reported

    @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them

  • LookingAndrew
    Andrew Is Looking (@LookingAndrew) reported

    @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

  • SharonM68999167
    Sharon Murray (@SharonM68999167) reported

    @hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic

  • ChadWestTweets
    Chad West (@ChadWestTweets) reported

    Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77

  • AlexTarrant4
    Alex Tarrant (@AlexTarrant4) reported

    @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.