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Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

Why is my Hyperoptic service not working?

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If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BdMonopoly
    BDMonopoly (@BdMonopoly) reported

    @Hyperoptic what is going on? My internet has been down for days.. what a way to ruin the holidays 👎🏽

  • aafaak
    Chetan Upadhyay (@aafaak) reported

    Check out my speedtest pathetic results! **96.5Mbps down** and 502.1 Mbps up for 500Mbps plan, Complaint raised (1993623) on 8th Dec and still waiting for resolution. Now I don't think this year it will be handled. :( @HyperopticCS @Hyperoptic

  • guapmamiii
    💸 (@guapmamiii) reported

    @Mikey283E @Hyperoptic Omfg what ******** 😭

  • UlkerHassan
    Ulker Hassan (@UlkerHassan) reported

    @Hyperoptic is there any update on the outage in SE22???

  • mayursha
    Mayur Shah (@mayursha) reported

    @Hyperoptic No service on Christmas Day at TW7 is very dissapointing. Thanks for ruining our party last evening. Can we expect someone to 1. Fix the issue asap 2. Look at why it is so frequent now, several outages in a month is not acceptable. @HyperopticCEO @Hyperoptic #HyperOptic

  • faintmatthew
    matthew newell (@faintmatthew) reported

    @Hyperoptic any internet service outages in se22? Wifi connected, service connected, but no internet

  • miss_megen_e
    Megen-Ellen (@miss_megen_e) reported

    @Hyperoptic Our internet has been down for almost every minute of Christmas day! What is going on??

  • O4NIA_Liv
    Beetle_juice (@O4NIA_Liv) reported

    @HyperopticCS ,@Hyperoptic @HyperopticCEO my Internet is down, can someone tell me what is going on ? Am working from home !

  • eyousri
    Eslam Yousri (@eyousri) reported

    @Hyperoptic Our area do not have internet for 5 days. And your team can not fix the issue till now. What a nightmare service.

  • WildHeart133
    WildHeart13 (@WildHeart133) reported

    @Hyperoptic What going on with SE22! The internet has been down for days! Some of us still have a work to do over the Christmas period