Hyperoptic Outage Report in Guildford, Surrey, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (16%)
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Wi-fi (11%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Sanderson
(@Christian_sand) reported
@Hyperoptic Gold standard service, you are jokers, 8+ days for an engineer to fix an issue, 9 internet outages in 8 weeks, are you sure about this! #jokers #shocking
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ally
(@exhalemoons) reported
. @Hyperoptic is literally the worst Wi-Fi service provider ever. I’ve been trying to activate my service whilst PAYING for it for over two weeks and you just leave me on hold every time I call you
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Valentino
(@Valentino0555) reported
@Hyperoptic it’s been over 24hours and still not fixed! I’m seriously considering already leaving your company due to this poor customer service. You stated someone has come but not gained access?! There was onsite builder and site management. I work from home 😤
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🇯🇲Elmz_thegamer🇯🇲
(@elmz_thegamer) reported
I miss @Hyperoptic so bad they never would’ve treated me like this 😭😭😭😭😭😭😭😭 best internet provider in the Uk
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Noman Kayani
(@nomankiani99) reported
@aferoz007 @Hyperoptic @HyperopticCS Sorry to hear that Asad specially in this day and age where we have to work from home I would not want to have internet service provider like this. I hope it will be sorted out soon for you.
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Kiran Fatima
(@KFatima27) reported
@Hyperoptic The internet in my area is down again for the second time this year. Any time frame as to when we can expect it to be up and running again?
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karla 👁
(@robokarla) reported
@slightly76 @PyrionFlax @Hyperoptic oh my god, i think this is our problem as well. how did you go about fixing it? i don't even know how we'd figure out whose wiring it is. currently typing this from my laptop with a 12 foot long ethernet cable running across the room because the wifi is just that bad
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Selva
(@indraselva) reported
@Hyperoptic @HyperopticCS looks like you had changed some network policies that is blocking VPN? Is this what the reason why we're doing network maintenance? Why can't you be transparent when doing such changes?
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Dee
(@HinisliD) reported
@Hyperoptic your service is very bad! I had an outage at Beam Park Rainham last week for 2 days and today again! I contacted your provider and they said you guys are getting multiple calls from residents I think its time to switch providers as its disrupting me working from home