Hyperoptic Outage Report in Guildford, Surrey, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Total Blackout (13%)
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Wi-fi (8%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Merry Jhinxxmas (@_Jhinxx) reported
@dyarikku @virginmedia Honestly Virgin is so bad. I'm on it too. Is hyperoptic available in your area? It's much better AND cheaper
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James Barber (@JamesJBarber) reported
Wow. It’s been an entire day of a power outage and my wi-fi still isn’t working. Sort it out @Hyperoptic. This is not acceptable #hyperoptic
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Mayur Shah (@mayursha) reported
@Hyperoptic No service on Christmas Day at TW7 is very dissapointing. Thanks for ruining our party last evening. Can we expect someone to 1. Fix the issue asap 2. Look at why it is so frequent now, several outages in a month is not acceptable. @HyperopticCEO @Hyperoptic #HyperOptic
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Chetan Upadhyay (@aafaak) reported
Check out my speedtest pathetic results! **96.5Mbps down** and 502.1 Mbps up for 500Mbps plan, Complaint raised (1993623) on 8th Dec and still waiting for resolution. Now I don't think this year it will be handled. :( @HyperopticCS @Hyperoptic
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💸 (@guapmamiii) reported
@Mikey283E @Hyperoptic Omfg what ******** 😭
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Henry Tobias Jones (@henrytojones) reported
No internet now for nearly a week and a half thanks to @Hyperoptic - repeatedly telling half truths or worse blatant lies about the fix timeline. Total disaster during the holidays. I can see hundreds of other unhappy customers affected taking to twitter too.
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Pedro Soares (@psphotouk) reported
@Hyperoptic Lovely post although your services are down till at least this evening, with working from home this morning and try get things done before this evening without your services it is not good 😩 😡
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James FS (@JamesFS15) reported
@Hyperoptic approaching 18 hours since last evening when Hyperoptic service went DOWN, and thus is been very quiet with NO internet and NO sign of them fixing this! Just saying sorry, sorry, sorry which costs then nothing!
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Ulker Hassan (@UlkerHassan) reported
@Hyperoptic is there any update on the outage in SE22???
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WildHeart13 (@WildHeart133) reported
@Hyperoptic What going on with SE22! The internet has been down for days! Some of us still have a work to do over the Christmas period