Hyperoptic Outage Report in Guildford, Surrey, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@babagana_ @Hyperoptic We are aware of a widespread issue affecting multiple areas and our customers, and we have been informed it is due to a third-party data center failure. We are actively working on resolving this as soon as possible, and we are thankful for your patience!
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quarth🃏
(@bread7483) reported
@ProdByWalkz i use hyperoptic broadband and i’ve never had wifi problems wallah
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Michael hayes
(@knocklong13) reported
@TheSausage_1905 @CrimeLdn @Hyperoptic Why would u do that u scumbag,that man seemed ok and you don’t know what happened. *******
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Abolaji
(@the_favouredson) reported
@theDjWhyte Nope... Hyperoptic Network
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Babagana
(@babagana_) reported
@Hyperoptic i restarted my router tons of times, unistalled firewalls, wiped cache & network thinking it was me. I am now confident it's you? What's going on?
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NT
(@nt00444) reported
@HyperopticCS @Hyperoptic 11 days. No internet. No updates. Nobody cares. Worst service from an ISP I’ve experienced. It feels as though you’re hoping I cancel the service to avoid trying to fix it (whatever it is?!) and avoid paying compensation.
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HyperopticCS
(@HyperopticCS) reported
@nt00444 @Hyperoptic (cont.) your due compensation for the downtime of your service paid out to you in a form of a refund even if you were to cancel the service with us.
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ben
(@benhubbard434) reported
@Hyperoptic how long until your restore service? It’s been 4 hours now
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Cristina L Martins
(@clminlondon) reported
@Hyperoptic any idea when your service will be restored on SE14 London?
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intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR
(@intermax) reported
@hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom