Hyperoptic Outage Report in Guildford, Surrey, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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WM Big Local
(@WMBigLocal) reported
Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.
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B Righteous
(@BeeeRighteous) reported
@Hyperoptic With all due respect can we have some competent men in your chat support, I don't understand why it's all women and my issue never gets resolved just keep getting generic answers, I need a tech geek to help me
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Richard Farndale
(@RichardFarndale) reported
@virginmedia is the broadband outage in Richmond Town centre anything to do with the works @Hyperoptic are undertaking in the town centre? Many thanks
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HAIDER ABDULLAH
(@PACPAC316) reported
@Hyperoptic hi a simple task as placing a mature content filter as a parent has had Me on a call for 45 mins with me having to login to my iP address. This shouldn't be the case.raises the question of speed of safety! A simple check box on easy to UI !
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Dr Teej
(@teejay2g) reported
@Hyperoptic @TheSun @Hyperoptic may be cheap but their customer service is deplorable. Over 2 weeks and no feedback on when internet can be set up, just a load of nothing from offshored customer service reps who know nothing. All beware!
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Dougie Shirlaw ★
(@dshirlaw) reported
@fitbatweets Why are you ditching Sky? It’s just a white labelled BT service. Is your area not Hyperoptic capable?
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rupesh.eth
(@rupechat) reported
@Hyperoptic All well and good but pointless if your engineers literally unplug me for no reason and can’t come back to fix it for days… shocked really shocked that this can be allowed
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Ian Rundell
(@ianrundell) reported
@Hyperoptic absolutely useless, can’t watch a movie without the connection breaking down countless times
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Honey Badger
(@HoneeyBadg3r) reported
@Hyperoptic I’m waiting for your service like for a Christmas. But still nothing. I have to use useless TalkTalk with 20mbit broadband. Make my neighbourhood happy and connect us to hyperoptic
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Kevin Chua
(@kevtrav) reported
@HyperopticCS Day 5: Called in again & was told they will look into this again *soon*. And when asked to qualify 'soon', CS guy said in 1 - 2 days. This from "pls wait 15 min to activate" It'll be 1 week of no internet service by then. What a joke. @Hyperoptic #internetdown