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Hyperoptic

Hyperoptic outages and service status in Guildford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • electrodrummer
    David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported

    @MoMayet3 @Hyperoptic Same. Chat for over 1.5 hours, no response. On hold on telephone for over an hour. Prices keep going up, service is rock bottom.

  • Envel18
    Envel (@Envel18) reported

    @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

  • Carefree_WDS
    DS♟️ (@Carefree_WDS) reported

    @jdnoscrubz @ryantegan @skytv Matter of fact is I’ve been with Sky 11 yrs never once rang me or my landlord to offer to install better wifi beyond what I had for the crazy price they offer. I was approached my Hyperoptic and liased with them with my landlords permission and just like that have better product

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

  • jamsmcp
    justin (@jamsmcp) reported

    @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

  • mariucha77
    M. (@mariucha77) reported

    @Neverwasneveris @Hyperoptic 6 days without service in SE london

  • TomThornhill_2
    Tom Thornhill (@TomThornhill_2) reported

    @hopper70 @Hyperoptic It's crazy. They've had only minor outages, as in less than an hour, for years. It went down late last night and it's as if there's no one working at the weekend.

  • Seapeekay
    Seapeekay (@Seapeekay) reported

    @MrRoflWaffles its crazy how i would put them as one of the best, had it for 4 years and never had more than about an hour of down time :( Sorry its been so terrible for you man! @Hyperoptic sort it out

  • _DanJbh
    Dan🥷 (@_DanJbh) reported

    @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

  • rsjhayes
    Rob 🇺🇦 (@rsjhayes) reported

    @it_is_fareed and hyperoptic went down in my area after the first goal. shocking