Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 08/31/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rishitank Rishi Tank (@rishitank) reported

    @Hyperoptic I switched due to quality customer service, reliability and speed!

  • AdamHerriott Adam Robert Herriott (@AdamHerriott) reported

    @Hyperoptic #10YearsOfHyperoptic switched due to other providers having a patchy service and with working from home I needed a reliable fast Internet access. Never had a problem since switching!

  • Shueb101 Shueb (@Shueb101) reported

    @Hyperoptic Best fibreoptic broadband i have had since leaving sky broadband. Competitive price, no connection issues, no dropouts, multiple devices connected on the go 👍 been with them for 4 years now!! #10YearsOfHyperoptic

  • IvanDudak Ivan Dudak (@IvanDudak) reported

    @Hyperoptic Much better service than other broadband supplier for better price and internet connection is much more stable in our area! #10YearsOfHyperoptic

  • DanielleJade89 Danielle-Jade Neil (@DanielleJade89) reported

    @Hyperoptic Lots of other supplies couldn’t supply to my building without installing lots of wires - you guys just put a box in my cupboard and had no problems for over 3 years #10YearsOfHyperoptic

  • DragonWolf5589 Jay Smith (@DragonWolf5589) reported

    @Hyperoptic I switched to hyperoptic as my Internet used to go down whenever anyone used the lift. It was atrocious to deal with it. hyperoptic has been super reliable and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!) #10YearsOfHyperoptic

  • J_Stoodley Jake Stoodley (@J_Stoodley) reported

    @Hyperoptic Intedibly competitively priced and once set up, no connectivity or drop out issue occurred to date. Hopefully never have to switch again #10YearsOfHyperoptic

  • Baddy60 Baddy60 (@Baddy60) reported

    @Hyperoptic Flexible and super fast broadband that just works. Couldn't have asked for a better service :)

  • Gadget333 Steve Rogers (@Gadget333) reported

    @Hyperoptic I switched because at the time our only option was BT Broadband, and the the service rarely performed at the quoted speed, but worse, went down so frequently that it made working from home a real chore. Hyperoptic ticks all the boxes

  • DragonWolf5589 Jay Smith (@DragonWolf5589) reported

    @Hyperoptic I switched to hyperoptic as my buildings phone cables kept breaking whenever anyone used the lift. And companies were atrocious to deal with. hyperoptic has been super reliable and speedy and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!)