Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 11/29/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JesalR Jesal Rajdev (@JesalR) reported

    @Hyperoptic #10YearsOfHyperoptic It just never goes down

  • peregrine_coast 👐 Eryk (@peregrine_coast) reported

    Seeing @Hyperoptic vans on every street around Partick and not being able to get it in my flat is a horrible tease 🥲

  • Lunar05204462 Lunar (@Lunar05204462) reported

    @Hyperoptic I switched to hyperoptic for a really good introductory offer. I had a lot of teething problems but I think we're finally good. Now the introductory offer is about to run out and I'm gonna have to leave because I can't afford it full price... unless I win.

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • Reallegacy11 Real_legacy (@Reallegacy11) reported

    @Hyperoptic I been with lots of companys and thay let me down and when I switched to u guys I never had no problems with it and I never had no lag in games or connection issues #10YearsOfHyperoptic

  • m3hran_ Mehran (@m3hran_) reported

    @Hyperoptic Signed up 2years ago , had down time only once! This year upgraded my 50MB TO 150MB for the same price , #10YearsOfHyperoptic

  • _Jhinxx PeepoEditor (@_Jhinxx) reported

    @LichVtuber Bruh i'm also on Virgin and it SUCKS!!! Time to swap to Hyperoptic 😎

  • DorranVtuber Dorran (@DorranVtuber) reported

    @LichVtuber Virgin media suxxx 😤 would always get dropouts. If you ever live in an area with Hyperoptic I'd say go for it, paying £30 for 500Mb down and up and 0 dropouts in over a year

  • SkibbleDazz Raza (@SkibbleDazz) reported

    @Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic from Sky around 2015 i think when it first came in Birmingham, registered my interest and got it first. never looked back. It's super fast (1gig) download "& upload". Has "never" broken down. Life support during pandemic. Simply best!

  • cbrowndev Charlie Brown (@cbrowndev) reported

    @Hyperoptic I switched to @Hyperoptic because they have the best customer service, offer ludicrously fast speeds and are incredibly reliable #10YearsOfHyperoptic