Hyperoptic outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth (@Elizabe80680425) reported 4 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 5 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Stuart Hazeldine (@stuarthazeldine) reported 6 minutes ago

  @SanchoMagnifico @Hyperoptic I guess they’ll claim this is the 0.1%, but in 14 yrs of using TalkTalk copper wire broadband I never had an outage this long.

• 
  Kav (@KavehD) reported 6 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  jess (@Jessicaah___) reported 8 minutes ago

  Hyperoptic is the WORST wifi ever

• 
  James Nicholls (@jamesjnicholls) reported 9 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  sad jester (@noopdles) reported 11 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  Ashwin Lokare (@AshwinLokare10) reported 12 minutes ago

  Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

• 
  AKP (@witless_duck) reported 12 minutes ago

  @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 13 minutes ago

  @Hyperoptic you are down