Hyperoptic outages and service status in Guildford, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Ⓥ 🌱 (@lulu_veganx) reportedDay 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1
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Farah Pop 🫧✨️ (@farahpopxo) reportedthe worst Internet provider award goes to @Hyperoptic 👏🏽
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Xeu (@Xeu_uk) reported@Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?
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NEARK0 (@Nearko_) reported@Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!
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Janaka Abeywardhana (@janaka_a) reported@PalestinianBoii @Hyperoptic they should update network status to down. says all ok for our postcode
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Sean Geraghty (@cedarmaster) reported@Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.
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Mer (@Choymer) reported@Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2
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ᴄᴍ. (@charliemensah) reportedI might have to cancel this @Hyperoptic account.
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Cliffy (@Miss_cliffy_28) reported@Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??