Hyperoptic Outage Report in Guildford, Surrey, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Barnaby Clark
(@Barnyclark) reported
@Hyperoptic hi - our internet is not working and I can’t get through o your phone lines
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Ryan Castellucci
(@ryancdotorg) reported
@attiegrande I actually mentioned in my order notes that I would prefer handoff to be a SFP/SFP+ module and that I know what I'm doing. Hyperoptic was nice, though I had to do weird **** to my DHCP client config to make it work. With AT&T, I productionized an 802.1x MitM
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Emrah #Trabzonspor
(@Piskopat54Yazar) reported
@firaskamal @AskPS_UK No has been trying to fix it since 11am. I have factory reset my ps5 still issue exist. I spoke to hyperoptic which is my internet provider they are blaming PlayStation Sony for update which mucked everything up.
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Matt Boyer
(@MattBoy93903960) reported
@PancakePete00 @martinbean @AskPS_UK I’m having the same issue and with Hyperoptic, have they said if it’s to do with them?
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Laurence Holmes
(@LHteaching) reported
@Hyperoptic @HyperopticCS @HyperopticBuild internet down for 3rd time in as many weeks here in Broad-bridge Heath not good enough
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Chris
(@Chris89698477) reported
@ArmaVALIANT @zoetargaryen @AskPS_UK Which internet provider are you with? The reason I ask is, I can’t even login to the network via my pc or phone but when I activate 5G and turn off wifi, I can login to PSN via my phone so got a feeling it’s something to do with Hyperoptic
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Frido Ruth
(@frir) reported
Really disappointed with @Hyperoptic. Stage 1 was installed super-quick, but we’re left with a half-done installation since 11th March! 7 emails to HO support resulted in nothing.
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AndyC84
(@AndyC843) reported
@Zomia64 @nintendolife It’s not news though. It’s a survey from a site that sells broadband (HyperOptic, & no - I’ve never heard of them either) Find it pretty suspicious that NL have published this; paid promo without the site mentioning it perhaps?
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ChappeII
(@ChppIl) reported
@HyperopticCS @PancakePete00 Look at Twitter, the only PS users facing this issue are those who have hyperoptic broadband, its obvs your issue.
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Craig M
(@craig99mac) reported
@Hyperoptic Do existing customer get the free months too?