Hyperoptic outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katherine Lovell (@katherinelovell) reported 9 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 11 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Gareth (@garethashmoreSB) reported 11 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Darren Symons (@DarrenSym) reported 12 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 13 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 13 minutes ago

  @MoneySavingExp Been with @Hyperoptic for 7 years, loyal to a fault yet my charges go up every year while I see new customers only pay less than half for exactly same service. Appalling. There needs to be legislation to stop this inequity, deeply unfair & greedy. Complaining gets nowhere either

• 
  Marisa Peek (@TheOneMarisa) reported 13 minutes ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

• 
  SonicTheHaggis (@SonicTheHaggis) reported 15 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 18 minutes ago

  @Hyperoptic you are down

• 
  Jordan🇩🇲 (@JordyOnside) reported 22 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down