Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 03/16/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • james48367984 james (@james48367984) reported

    @Hyperoptic Broadband has been down all day. Can’t get any of my work done. Can’t watch Netflix/YouTube on my day off. When will it be fixed? #hyperoptic

  • tuf0xy NAVI tuf0xy (@tuf0xy) reported

    @SquashyJG all down to your infrastructure bro, if you can get full fibre like hyperoptic do it next best thing is your BT line. All the vodafones/zen/skys ect legit just use the bt line that every house already has. my shits still copper/aluminium so the bt route is impossilbe so VM pain

  • mrmolley Molley (@mrmolley) reported

    @Hyperoptic you got an issue over there? Just received some spam I shouldn't have. Please reach out

  • krisgos88 Kris Gostynski (@krisgos88) reported

    @Hyperoptic are there any hyperopti issues in the Limehouse, London? My internet has just gone down

  • duncalf2008 beady_eye_ (@duncalf2008) reported

    @Hyperoptic @Ofcom How about if you move address and Hyoeroptic don't provide service there then they shouldn't be able to charge you an early exit fee like I have just been. £76! Disgraceful!

  • DormanSarahx Sarah Dorman (@DormanSarahx) reported

    @HollieWickens1 Your exchange doesn’t have fibre and you don’t have cable available. All ADSL providers use the same cables. 30GB isn’t bad though (my parents have much less). Might all be worth checking if community fibre or hyperoptic have plans or the 5G signal

  • stephenhksn Stephen (@stephenhksn) reported

    @GabrielVanca Oh I have a great service and 1gbps but Hyperoptic have come to my building for 60% of the price.

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(

  • iffyamieee Amie Sy (@iffyamieee) reported

    Dutty customer service when @Hyperoptic @HyperopticCS cut the phone line after you’ve been on hold 😡😡😡😡😡😡😡😡

  • frir Frido Ruth (@frir) reported

    Again really disappointed in @Hyperoptic 's service. Multiple service outages after a horrendous 12 month installation and failed activations. Yet no response from @HyperopticCS to a number of emails. #fibre