Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 03/21/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AuntyCheese Chisara (@AuntyCheese) reported

    @Hyperoptic internet is down in E15. Do you guys have any updates please?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic notice the pinned tweet on the broadband outage has now been removed. Can you give any update on how long this outage will last?

  • MunchWithMurty Murty 🇹🇷 (@MunchWithMurty) reported

    Ok Virgin media. Its been a pleasure, but you man are bumping it like crazy and now that hyperoptic broadband has reached me, I dont need to pay such stupid amounts

  • mikoake Michael Akuamoah (@mikoake) reported

    @sunraios @HyperopticCS Outages are always inconvenient. Especially with the amount of stuff we do online these days. Practically everything! I've been with HyperOptic for 2 years and this is only the second outage I have had. From what I hear about Virgin Media, outages are a weekly occurrence.

  • Difarent Dave Spurs (@Difarent) reported

    How long do these power outages last usually? Internet has been down since 8/9am @hyperoptic

  • Juh44035920 Juh (@Juh44035920) reported

    @Hyperoptic can you provide an update as to what the heck is going with the internet outage?

  • PeterHolden_ Peter Holden (@PeterHolden_) reported

    @wildlime @flibblesan @Hyperoptic Same issue, can't get full fibre

  • oElevenn Scott (@oElevenn) reported

    @EmiliaRxse all openreach all same lines, you just pay for customer service. unless its virgin or hyperoptic and they use there own cable exchanges

  • Ask102 Lars (@Ask102) reported

    @HyperopticCS @Hyperoptic Still no service or update… have just had to spend £7.99 for 1 day @bt_uk wifi hotspot… Luckily their service works fine…

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic when will my broadband services come back, having to use my mobile phone data & phone to communicate with you.. yes have DM you, fed up with this, 8:20am Sunday it went down & still not working!!