Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 02/24/2026 07:45

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JesalR Jesal Rajdev (@JesalR) reported

    @Hyperoptic #10YearsOfHyperoptic It just never goes down

  • sheilasmiller1 sheilasmiller (@sheilasmiller1) reported

    @Hyperoptic I switched to Hyperoptic because they have the best service.

  • danielr000 Daniel Santos (@danielr000) reported

    @Hyperoptic I switched because of the great customer service and impressive reliable connection. Been a customer since Dec/2016! #10YearsOfHyperoptic

  • emrega Emre Gonenc Altinok (@emrega) reported

    @Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic because I would never ever dream I could see such speeds in my house before I die. It is like "The internet is your intranet!!!"

  • Heinzgarner Chirs Garner Adams (@Heinzgarner) reported

    @Hyperoptic I switched because I live the service and the fastness of the internet #10YearsOfHyperoptic

  • fonix232 Jozsef Kiraly (@fonix232) reported

    @Hyperoptic Why I chose you? That's pretty simple. Moved to a new flat, you were the only option at the time, and it was love at first s̶i̶g̶h̶t̶ data packet! Reliable service, good speeds, good support, amazingly low prices... What else would I need? #10YearsOfHyperoptic

  • g_aclass9 G.A (@g_aclass9) reported

    @Hyperoptic When you need that quick service, literally in minutes, why would you go anywhere else - hyperoptic has been amazing 🙌🏽

  • J_Stoodley Jake Stoodley (@J_Stoodley) reported

    @Hyperoptic Intedibly competitively priced and once set up, no connectivity or drop out issue occurred to date. Hopefully never have to switch again #10YearsOfHyperoptic

  • HanaAhm25418180 Hana Ahmed (@HanaAhm25418180) reported

    @Hyperoptic I switched to @Hyperoptic because of their extremely fast broadband and amazing customer service!

  • ivanteece Ivan Teece (@ivanteece) reported

    @Hyperoptic An ISP that shattered my expectations after years Of throttling, bad customer service and inflated prices. Thank you 👏