Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 12/30/2025 11:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • c0mmiemilf Coz ☭ (@c0mmiemilf) reported

    @Hyperoptic my internet is down

  • HannahAMont Maybe: hannah montana (@HannahAMont) reported

    I can’t get internet installed until 21st June. This is a first world problem that stops me from finding out about all of your first world problems. On top of that, they want to do it when I’m on night shifts… so, not to be dramatic, but I really think @Hyperoptic want me dead.

  • antideprived jozef (@antideprived) reported

    hyperoptic wifi r u going down bruh my wifi having a stroke u dc'd me from my league game

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 12th day since activation requested. Your team is still unable to activate the service!!

  • jessie_angpx Jessie (@jessie_angpx) reported

    @HyperopticCS hi, I’m with hyperoptic around the Stratford area in London. The internet has been down since 3pm. Any idea what’s the issue?

  • mattbasch Matt Basch (@mattbasch) reported

    Was excited for @Hyperoptic broadband, but after waiting 2 months and having 2 separate installs scheduled where no one turned up, I have no choice but to find another provider. I'm not going to take a 3rd day off of work for it to happen again. Horrible service.

  • hollywestonx Holly (@hollywestonx) reported

    @HyperopticCS @Hyperoptic I've have had no Internet for the past few hours now and can't get through to anyone on the phone can someone help please?

  • flameeyes Diego Elio Pettenò (@flameeyes) reported

    *Looks around* Is @YouTube broken on @Hyperoptic ?

  • mikailrawji Mikail (@mikailrawji) reported

    @HyperopticCS Hello, is there a hyperoptic outage in the Farringdon, London area?

  • brad_chilvers Bradley (@brad_chilvers) reported

    @Hyperoptic only had your service a week, already asking for money and I haven't had internet for 2 days.....