Hyperoptic

Hyperoptic Outage Report in Guildford, Surrey, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Guildford, Surrey, England 01/19/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • workalexwork Alex Santos (@workalexwork) reported

    @Hyperoptic @virginmedia sucks

  • cohen_nick Nick Cohen (@cohen_nick) reported

    @Hyperoptic I chose @hyperoptic for fast reliable home broadband speeds and amazing customer service. Have not been disappointed!

  • JesalR Jesal Rajdev (@JesalR) reported

    @Hyperoptic #10YearsOfHyperoptic It just never goes down

  • Frewtube Alex / 'Frew' (@Frewtube) reported

    @Hyperoptic Too many years paying for slow, overpriced services from competitors only to watch the service degrade and the price go up over time. No other available service matches the speed of 1Gb Hyperoptic at an equivalent price per month. #10YearsOfHyperoptic

  • _Jhinxx PeepoEditor (@_Jhinxx) reported

    @LichVtuber Bruh i'm also on Virgin and it SUCKS!!! Time to swap to Hyperoptic 😎

  • JuniorBiggs Junior Biggs (@JuniorBiggs) reported

    @Hyperoptic They are not called hype for nothing, reliable consistent fast all you need in a broadband service provider #10YearsOfHyperoptic

  • ythens Sarhane (@ythens) reported

    @Hyperoptic The cheapest and fastest service in my area without a phone line #10YearsOfHyperoptic

  • peregrine_coast 👐 Eryk (@peregrine_coast) reported

    Seeing @Hyperoptic vans on every street around Partick and not being able to get it in my flat is a horrible tease 🥲

  • Moorenddd Anthony (@Moorenddd) reported

    @Hyperoptic I Switched because I was sick of slow unreliable Broadband #10YearsOfHyperoptic

  • DorranVtuber Dorran (@DorranVtuber) reported

    @LichVtuber Virgin media suxxx 😤 would always get dropouts. If you ever live in an area with Hyperoptic I'd say go for it, paying £30 for 500Mb down and up and 0 dropouts in over a year