Hyperoptic Outage Report in Guildford, Surrey, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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lleigh
(@latishaleighx) reported
@Hyperoptic the service you are providing is appalling and no one is working fast enough to get this issue resolved.
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lleigh
(@latishaleighx) reported
@Hyperoptic you have arranged 4 engineer visits to our apartment and issue remains u resolved. Please confirm to me what exactly your engineers are doing on site as it doesn’t seem to be anything.
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Samit Max Patel 💩
(@iamsamitpatel) reported
@Hyperoptic what kind of internet are you providing? Everyone in the whole area has had no internet since 3 pm. No official notice on your socials and your chat and phone lines disconnect. Awful service
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Ramneek D Singh
(@d_ramneek) reported
@Hyperoptic Have had no internet in E1 since yesterday evening! Please fix this as I work from home and it quite annoying for sure! My roommate called and you only promised to have someone at my place in 10 days?? What is this kind of service, so I need to work on 4G now?
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jellyforbreakfast
(@jellyforlunch) reported
@Sandra_xoxx @Hyperoptic Looks like its a london wide outage. No news from @Hyperoptic though
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Ciarán
(@wnaraic) reported
@Hyperoptic internet has been down pretty much all day in SE1. Been in the chat queue for ages or no answer on the phone. Sort it out!
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Cristina
(@sendhelpformom) reported
@BentleyHarry @Hyperoptic Sorry to hear your going through this too. Im now Day 8 and still no fix. @Hyperoptic no way that you can’t admit this is ridiculous right?
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arnav
(@ArnavDreams) reported
You have very conveniently disconnected my internet today stating some validation error. I have never dealt with an internet company so slow in functioning and so frustrating to deal with. There is no turn around time, no customer satisfaction, no accountability. @Hyperoptic
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뷔뷔
(@beebeegom) reported
@HyperopticCS @Hyperoptic approximately how long will it take to fix the Wifi issue in NW9?? Please give a specific time frame
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JK 🔴🔰
(@JK_ATF) reported
@Sandra_xoxx @jellyforlunch @Hyperoptic Same problems for me in NW 😩