Hyperoptic outages and service status in Great Harwood, England

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Great Harwood, England

The most recent Hyperoptic outage reports came from the following cities: Blackburn.

City	Problem Type	Report Time
Blackburn	Wi-fi	5 days ago
Blackburn	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcelo Hidalgo (@mhmnat1) reported 3 minutes ago

  @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

• 
  Janaka Abeywardhana (@janaka_a) reported 5 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.

• 
  Sprout (@temitopeandres) reported 5 minutes ago

  @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.

• 
  Sam Phillips (@bamsam_md) reported 5 minutes ago

  @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 8 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  Xenomorph (@xenom0rph09) reported 11 minutes ago

  @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+

• 
  Paul Bailey (@PBailey71973) reported 13 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Graham Hesketh (@Hesketh_GD) reported 14 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  Flowerbomb212 (@Flowerbomb212) reported 21 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  RoseyD77 (@RoseyD77) reported 21 minutes ago

  @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.