Hyperoptic

Hyperoptic Outage Report in Great Harwood, Lancashire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Great Harwood, Lancashire, England 02/12/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahwishart Dr Sarah Wishart (@sarahwishart) reported

    @HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw

  • fabrimyr Fabricio Longhi (@fabrimyr) reported

    @Hyperoptic connection in my new address was supposed to start on Thursday still not working. Engineer came today said switch was not registered its a 2min job but the people who do it don’t work on weekends So support only works during week? You said it takes 15 min #unreliable

  • Anubhav_11 Anubhav A. (@Anubhav_11) reported

    @Hyperoptic Can you please avoid maintenance work during working hours? As you might be aware a lot of people work from home these days, and loss of network on weekdays between the working hours is a very big inconvenience. Reading RG1.

  • GGeeGuardian Golly gee (@GGeeGuardian) reported

    @Benjjjyy @TalkTalk My mum's never had a good experience with them and has always had issues with their service and customer service. I personally recommend hyperoptic as a new provider I've had them for 2 years and only lost service once and they let me know ahead of time I'd lose it.

  • Mr_S_Islam Mr. Islam (@Mr_S_Islam) reported

    Recently moved from Hyperoptic to @virginmedia broadband, absolutely atrocious service and now they’re asking me to pay them extra monthly in order to get constant speed and coverage within my house? Oh @Hyperoptic where are you when I need you…

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.

  • MarleyPonte89 Marley (@MarleyPonte89) reported

    @HyperopticCS @Hyperoptic No one has called yet. How do I know they r actually coming today? I can’t stay indoors all day not know when they will turn up. I am connected to a neighbours Wi-Fi but the signal is so weak. It’s affecting my work as I work from home. This is very frustrating.

  • l_noor_ Lamya Mohamed (@l_noor_) reported

    @HyperopticCS Dear Hyperoptic Customer Service Team Iam writing to express my deep dissatisfaction with the poor level of service I have received as a new customer of your company.I registered for your WiFi services in mid-March and booked an engineer appointment on March 30th

  • jaybee_ms JaysBees (@jaybee_ms) reported

    @MHalberstram12 @Hyperoptic That’s terrible. Big themselves up about being best …… but actually when I comes to honouring promises they are very much not the best.

  • crawfc_kent Charles (@crawfc_kent) reported

    @ianvisits @Hyperoptic Moved into a new house - Hperoptic and BT both installed. Went with BT as Hyperoptic had poor reviews- BT online within days and delivers 900 mb and customer service excellent. But more expensive