Hyperoptic

Hyperoptic Outage Report in Great Harwood, Lancashire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Great Harwood, Lancashire, England 02/28/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • indraselva Selva (@indraselva) reported

    @Hyperoptic @HyperopticCS internet is down in LS9 8. It was all working good until you did regular maintenance.. just after your maintenance we have complete outage.. :(

  • CharlesMishal Charles Mishal (@CharlesMishal) reported

    @Hyperoptic @HyperopticCS I’m been with hyperopia from May 2021 , on 27th of April 2022 I moved from 1st floor to the 2nd floor flat of the same building. I did call hyperoptic customer care and inform them,they did send an engineer home to install new connection.

  • yssdt Yusuf Seedat (@yssdt) reported

    @EE Just spoke to one your agents who advised that he couldn’t provide the signing up email because of the legwork. Thank GOD I’m not with EE. Poor bloke is being recharged 32 pounds for what hyperoptic is providing at twice the speed for £20. The worst thing is customer service

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • moll411 Monica la bruja (@moll411) reported

    @Hyperoptic How much longer is it going to take you to restore service in Salford M6 5FJ area? we are now heading towards day three. Its getting beyond a joke.

  • djmuel_ dj muel (@djmuel_) reported

    @JimSterling @virginmedia Honestly virgin media sucked so much for me one of the most stressful companies i ever had to deal with as a content creator. Check to see if hyperoptic are in your area had them for 5years and never looked back!

  • carlosevans1975 Carl Evans (@carlosevans1975) reported

    @Hyperoptic we currently have no internet in the WS13 area and it has been down since 11:00 today ! We have had no communication from you to say there were planned engineering works ??? And it is still down !!! When will it be back up and running as I am unable to work 😡😡

  • bishnu_1989 Bishnu B. Das (@bishnu_1989) reported

    @Hyperoptic I have placed the order but however my router is not yet delivered to me! I have called multiple times to customer care and they say Royal Mail looks after that. Also they are unable to provide a tracking id for that. Please help! Bad experience

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏