Hyperoptic Outage Report in Great Harwood, Lancashire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Great Harwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Max Richardson
(@MaxRichSES) reported
@Hyperoptic I am writing to make a public complaint regarding your awful customer service. I have spent many hours on the phone, trying to get through to your customer service team just to be told that I’m lying or ‘misguided’, even though you have taken 300 quid out of my bank.
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Stuart Hazeldine
(@stuarthazeldine) reported
@SanchoMagnifico @Hyperoptic I guess they’ll claim this is the 0.1%, but in 14 yrs of using TalkTalk copper wire broadband I never had an outage this long.
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Max Richardson
(@MaxRichSES) reported
@Hyperoptic @Hyperoptic could you please inform me how this is going to be dealt with ASAP and how I am going to be compensated forth the money taken, endless hours spent chasing your customer service team and the stress caused.
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SanchoMagnifico
(@SanchoMagnifico) reported
@LucieGutfreund @Hyperoptic If you log into your account you can see then. The issue is they give zero idea of when it will be back up.
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Rocio Sainz Maza
(@roci_spi) reported
@Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?
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Elaine
(@starryarryo) reported
@Hyperoptic thank you for saving me the hassle of switching to @SkyHelpTeam - they are the worst.
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Max Richardson
(@MaxRichSES) reported
@Hyperoptic I am sick of chasing and chasing, to essentially be told that you taking money is my problem. I pre-empted this was going to happen so I initially called to check no fee was going to be taken. Then I got a pre-warning of an upcoming (wrong) bill.
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Aaron Goldstein
(@aarongfootball) reported
@Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?
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B o b W o o t t o n (also on BlueSkyj
(@bobwootton) reported
@virginmedia broadband down again, third time in a month 🥵 Speeds are up but reliability down on this premium service, both apparently coincident with the arrival of a new router. Out of contract, considering #Hyperoptic now.
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Chace Liu
(@ChaceLau1) reported
@Hyperoptic is absolutely diabolical these days. 2nd outage in a month, the last one lasted for over 2 days. How long do I need to wait for my connection to be restored this time?