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Hyperoptic

Hyperoptic Outage Report in Great Harwood, Lancashire, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ironside
    Ironside (@ironside) reported

    @Hyperoptic Dropped? Like your service in South East London since Monday last week with no resolution time in sight? Customers being told 'fix due tomorrow' and being left hanging daily, plus over the weekend too? Sign me up!

  • Juliannochie
    Seemore (ジュリアン) (@Juliannochie) reported

    Their network people don’t work at the weekend so it will be a whole week without @hyperoptic managing to activate my internet connection. Supposed to take minutes. Extremely disappointing.

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @nzlata @Hyperoptic Please accept our apologies for not getting you reconnected, Nonna. Our team advised it is a complicated issue, and they will require more time to resolve this. :/ Please accept our apologies for leaving you offline for so long. :(

  • sullivansound
    𝙎 𝙐 𝙇 𝙇 𝙄 𝙑 𝘼 𝙉 - 𝙎 𝙊 𝙐 𝙉 𝘿 (@sullivansound) reported

    @Hyperoptic SW18 Battersea reach. No service

  • ironside
    Ironside (@ironside) reported

    @HyperopticCS @Juliannochie @Hyperoptic Don’t get your hopes up Julian, they say wait until day X and then on the day you get palmed off. Look through my history with them. Cancel while you can.

  • tanica_van
    Tanica van As (@tanica_van) reported

    @Hyperoptic your engineer came to my flat in SW18 on Saturday. He could not complete the install, but said he would come back once an issue was sorted. Phoned support today and now the building has been blocked from installs, even though they are installing in the building now.

  • AndrejsFjodoro2
    Andrejs Fjodorovs (@AndrejsFjodoro2) reported

    @Hyperoptic @HyperopticCS MARKING 10 DAYS WITHOUT INTERNET! Oh boy, what a journey,I had all spectrum of emotions, from denial to anger to acceptance. This is the worst internet provider. I strongly recommend you not to sign for 24 months, and consider with caution signing for 12

  • lijendary
    lijē (@lijendary) reported

    @Hyperoptic are so deceitful they have literally provided awful service at every level and I hope nobody especially students are tricked into using them just because they are cheap

  • kingosticks
    kingosticks (@kingosticks) reported

    @Hyperoptic @nokia Unlike the other unhappy customers here, I think this is great! I've been a customer for 5 years and didn't realise you were running FP4. I worked on both FP4 & 5 so it's cool to see a customer enjoying our backwards compatibility. #dogfooding

  • mikiburgess
    Miki 🏳️‍⚧️🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikiburgess) reported

    Been sat in the @Hyperoptic online support chat queue for over an hour. Still not at front of queue. The quality of service had better be worth the missing of lunch!