Hyperoptic outages and service status in Great Harwood, England

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cliffy (@Miss_cliffy_28) reported 4 minutes ago

  @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

• 
  Griffey (@Griffeyfc) reported 7 minutes ago

  What has happened to hyperoptic? Issues after issues as of late

• 
  R234 (@Rico234_mp3) reported 12 minutes ago

  @Hyperoptic wtf is up with your ****** services ffs 😔🤕

• 
  Di Kong (@dikong87) reported 14 minutes ago

  @Hyperoptic my internet is down. I’m in SE3 area in London.

• 
  Lidia Cantele (@CanteleLidia) reported 17 minutes ago

  @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

• 
  Tom (@TomXFD) reported 20 minutes ago

  @status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.

• 
  M. (@mariucha77) reported 24 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london

• 
  Unnat (@unnat_619) reported 24 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 27 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  Joe Makin (@joemakin86) reported 29 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month