Hyperoptic

Hyperoptic Outage Report in Great Harwood, Lancashire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Great Harwood, Lancashire, England 01/13/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • replytomorons BarkingMonkey (@replytomorons) reported

    After 3 frustrating days dealing with @Hyperoptic customer services, I finally got to talk to the amazing Aleksa N in Serbia. Not only was he able to fully explain the situation, he was clearly being honest, which was appreciated above all else 1/

  • AuroraNiav jackie weaver (@AuroraNiav) reported

    Lol been trying to get through to @hyperoptic for 40 minutes only to get to a voicemail service that is ‘full’ and can’t take my message :) amazing customer service thanks so much xxx (this is sarcasm I’m fewmin, got no internet and now got your hold music stuck in my head) xxx

  • CarmanDominic dominic carman (@CarmanDominic) reported

    @JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    My @virginmedia broadband in SW London has been down for most of the past few days and it seems to be impossible to discover what’s going on. The uncertainty of knowing whether I can WFH or not over the weekend is infuriating. Does anyone out there have experience of Hyperoptic?

  • josephwarnett Joe Warnett (@josephwarnett) reported

    @Hyperoptic Me I can tell you how good it is 🤡🤡🤡 One of the engineers will contact you today during the day so you can agree with them when you're available, and will arrive to repair the issue and activate your service. I got no call and when I call them they tell me this is not true

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic massive outage 4 days no internet no updates. When you call the customer service team they barely know their own names. You are failing your customer services teams and you are failing your customers so poor its beyond a joke

  • replytomorons BarkingMonkey (@replytomorons) reported

    @Hyperoptic been down for 4 hours in London. What's occurring?

  • Ccynica Ccynical (@Ccynica) reported

    @ViscountMonte @Hyperoptic Their customer service is the worst, they take a century to reply to you

  • jfsignorelli jfs (@jfsignorelli) reported

    @Ofcom @Hyperoptic hyperoptic literallly hasn’t worked in 2 full days. No one does ****. No one helps.

  • AmericaMapillai America Mappilai (@AmericaMapillai) reported

    Hello @Hyperoptic why do I need to pay more as a existing customer to renew? I missed the deadline and reached out and got charged more than what you offer new customer. Is this fair #hyperoptic @HyperopticCS