Hyperoptic outages and service status in Great Harwood, England

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Great Harwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey Bird (@BirdTbird) reported 2 minutes ago

  @Hyperoptic our Internet is down in our apartments block. Can’t get anywhere with sorting it. Have tried the troubleshooting on your website. Hasn’t worked. Been down for half hr so far.

• 
  AbPMet (@AbPMet) reported 2 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  Kurt Robson (@KurtRobsonn) reported 3 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

• 
  M. (@mariucha77) reported 4 minutes ago

  @jamsmcp @Hyperoptic Imagine 11 days without service!!

• 
  Copious cups of tea (@Iron_B__) reported 5 minutes ago

  Received the most disgusting “service” from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.

• 
  Intelligence Service 🕵🏽‍♂️ (@london_Iran) reported 10 minutes ago

  @bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.

• 
  George Pericleous (@GeorgiePeri) reported 15 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  Amber Gayler (@AmbieBambie94) reported 17 minutes ago

  @Hyperoptic is there issues in DA8?

• 
  Alex Nixon (@alexnixon_uk) reported 18 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 22 minutes ago

  Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77