Hyperoptic outages and service status in Gosport, England

Problems in the last 24 hours in Gosport, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex 🌐 (@ajr_codes) reported 11 minutes ago

  Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

• 
  David Nicholls (@replicants) reported 16 minutes ago

  @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

• 
  van woosen (@woosen7717) reported 17 minutes ago

  @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying

• 
  Tracey Bird (@BirdTbird) reported 17 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Janaka Abeywardhana (@janaka_a) reported 20 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 23 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  Carl Barney Hirschson (@Barney246) reported 23 minutes ago

  If you are ever considering @Hyperoptic as your ISP, reconsider immediately. I signed up a month ago, my line drops 3-4 times a week and I have collectively spent 5-10 hours trying to connect and troubleshoot with their support team. Status today: no internet again.

• 
  ZombieRodeo! (@ZombieRodeo) reported 24 minutes ago

  @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!

• 
  Paul Thompson (@tommo_68) reported 30 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 31 minutes ago

  @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.