Hyperoptic Outage Report in Gosport, Hampshire, England

Problems in the last 24 hours in Gosport, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Davies (@MorairaJeremy) reported 2 minutes ago

  @HyperopticCEO @HyperopticCS @Hyperoptic Dana - Are you aware of the ongoing problems of cut cables at Putney Wharf? I'm reaching out to you as CEO because your customer support has been terrible in dealing with this issue which is now weeks old. DM me for details.

• 
  paulusthewoodgnome 💙 (@woodgnomology) reported 2 minutes ago

  @mwt2008 Yes, I suspected it was fibre related. BT cutting corners as per usual. Our block is getting Hyperoptic. They wanted to connect us to their network via an overhead catenary wire to an adjacent building. We objected, proposing a more discrete route which they were happy to adopt.

• 
  Pierre Ribeyron (@Pierre_Ribeyron) reported 3 minutes ago

  @Hyperoptic some of your engineers came while we were away on hols to do work in our building, and now that we’re back the wifi isn’t working, which is pretty bad since we’re WFH. Tried a reboot & factory reset and still down…

• 
  A-A-RON (@aarondaniel_9) reported 5 minutes ago

  @J3Lyon We're with Hyperoptic after terrible experiences with Virgin and Sky and it's been great! Such better value for money too and so quick to get setup as the previous tenants were with them too!

• 
  InCOGnito (@jokerkilledu666) reported 6 minutes ago

  @virginmedia Hi John well fingers crossed he will be able to relocate my router with minimal fuss and i can get back to work. If not I've got @hyperoptic on speed dial for the 1gb up /down at less money than I'm paying you for 500mb that doesn't work .

• 
  HyperopticCS (@HyperopticCS) reported 6 minutes ago

  @SarabjeetKaley @Hyperoptic We are truly saddened to hear about this situation, Sarabjeet, we can assure you that we have 0 tolerance for this type of behaviour. Please send us the address and the time of the incident so that we can address this properly. Thank you.

• 
  Tricky he/him/his (@trickyvondickie) reported 8 minutes ago

  @J3Lyon If you're in there service area HyperOptic or CommunityFibre

• 
  Stephen J (@stephenj159) reported 15 minutes ago

  @Hyperoptic I'd love if you guys could work with @PersimmonHomes to get service installed on the Griffin Wharf development whilst it is being built, it would be perfect!!

• 
  Chris Wallace (@wallacec42) reported 16 minutes ago

  You know what's worse than hold music? INTERRUPTING THE MUSIC EVERY MINUTE. Let me vibe Hyperoptic, damn.

• 
  Shivanshi Rathaur (@shivanshi94) reported 18 minutes ago

  @HyperopticCS @Hyperoptic I have been without internet for 36 hours and my issue is not being resolved. I am not even being told what the issue is. I am tired of calling the CS every hour and spent the entire day yesterday and today trying to even what the issue.