Hyperoptic Outage Report in Gosport, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Gosport, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Christine
(@cbrown1230) reported
Anyone moving into a new home and thinking of taking the @Hyperoptic broadband on the promise of instant connection please don’t! It’s not true and there is absolutely no customer service. Five days no connection and no communication. Dreadful
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KaroGaming
(@KaroGamingg) reported
@JimboFromYT @SwagYoloBrehYT Increasing bitrate will just put more traffic on the network that's why it jumps to 100ms. My old provider (hyperoptic) let me have 2 diff wi-fi connections on my router, 1 for 2.4ghz and other for 5ghz (diff benefits to each one), it'd separate what your devices are connected to
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HyperopticCS
(@HyperopticCS) reported
@cbrown1230 @Hyperoptic We are sorry to hear you haven't been provided an active service yet, Christine. As soon as we have an update of use, we will DM you straight away.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Christine
(@cbrown1230) reported
@HyperopticCS @Hyperoptic Not sure how you can say you’re doing your best when actually you are doing nothing. Apparently the engineers don’t work for you and don’t respond to your messages so customer do not get service
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Shan
(@Shan41617142) reported
@HyperopticCS @Hyperoptic Look into what? You are fully aware you do not provide internet service that is reliable. Internet has been down for days!!!!
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Ccynical
(@Ccynica) reported
@Hyperoptic @PixarsLightyear Really bad customer service no response
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The Salfordian 🏴
(@TSalfordian) reported
@Hyperoptic ABSOLUTLY DISCUSTING SERVICE, FAST TO ANSWER THE PHONE BUT THEN THEY PUT YOU THROUGH TO ANOTHER DEPARTMENT WHERE YOU CAN BE WAITING HOURS, THEY JUST DON'T GIVE A 🤬
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Shan
(@Shan41617142) reported
@ZequnCui Same experience here. @Hyperoptic has been down for days with no explanation or end it sight. Worst internet provider.
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Christine
(@cbrown1230) reported
@Hyperoptic still waiting. Your company and service is shocking