Hyperoptic Outage Report in Gosport, Hampshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Gosport, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (10%)

4. 

   E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• PussiPetter (@PussiPetter) reported 51 seconds ago

  @NightmareModeGo It's gonna get stepped on and frayed if it's on the floor, I took an excess bit of floor cable cover from uni to cover where I couldn't avoid running it across the floor (hyperoptic plug HAD to go in the utility cupboard, was a pretty stupid place to put the router)

• Jenny_Kap (@JennyKap6) reported 2 minutes ago

  @Hyperoptic We do not have internet connection & the only solution they offered is that they can check it in a week. We are remote workers & they just told us that we will not have any internet connection for at least a week. They didn't offer any alternative. So bad service.

• Paul Convery (@Paul_Convery) reported 5 minutes ago

  @NigelThornton I suspect Hyperoptic may have the same problem with the final few metres of connection. Getting "wire" from the under-pavement chambers & ducts into flats and houses will probably mean surface mounting. Unless they can pull-through alongside the legacy telephone wire into homes.

• Niall Gavin Batty (@niallbatty) reported 5 minutes ago from Manchester, England

  @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

• Andrejs Fjodorovs (@AndrejsFjodoro2) reported 6 minutes ago

  @Hyperoptic @HyperopticCS no connection for a week! In one of the most advanced cities of the world - unbelievable! They really take you back in time for at least 30 years, when internet was unstable and rare beast. I wouldn’t recommend Hyperoptic to the worst enemy. Avoid.

• Prashant Mishra (@prashant041086) reported 10 minutes ago

  @Hyperoptic I work from home. I cant work without internet. Either I have to go to office which is 2 hours one way or loose 2 weeks of pay. And there is no way to get early appointment. This is reddiculous. Extra price+installation charge still wait for 2 weeks. Help appreciated

• Ironside (@ironside) reported 12 minutes ago

  @AndrejsFjodoro2 @Hyperoptic @HyperopticCS Been there Andrejs. In fact I’m still there. Truly awful comms - just thanks for your patience and we’re on it. But every day is the same.

• Seemore (ジュリアン) (@Juliannochie) reported 12 minutes ago

  @Hyperoptic Into 6th day of waiting for Hyperoptic activation, rather than the minutes I was told. I get pacifying messages from customer services but no timeline or evidence of anything actually happening.

• James (@jaemsnrg) reported 15 minutes ago

  @Hyperoptic Guys, we've been waiting on an installation for 3 months now; engineer never pitched today. What is going on here?

• "Doctor" Thunderdome (@DrThunderdome) reported 18 minutes ago

  @PyrionFlax @Hyperoptic And I'm guessing you also have to keep paying the same rates for the service you're supposed to be getting?