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Hyperoptic

Hyperoptic outages and service status in Gosport, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Gosport, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gosport, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

  • pratapsingh71
    pratap singh (@pratapsingh71) reported

    @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

  • GregorMasterton
    Gregor_Masterton (@GregorMasterton) reported

    Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

  • Motoke_OG
    Motoke of Lagos (@Motoke_OG) reported

    Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

  • SoniaMarsh49390
    Sonia Marsh (@SoniaMarsh49390) reported

    @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?

  • garethashmoreSB
    Gareth (@garethashmoreSB) reported

    Huge network down Hyperoptic states a national network issues

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

  • gunjanarora001
    Gunjan Arora (@gunjanarora001) reported

    @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

  • aesnobari
    Amin Salehzadeh (@aesnobari) reported

    @Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.