Hyperoptic Outage Report in Gosport, Hampshire, England

Problems in the last 24 hours in Gosport, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gabor (@GaborPfalzer) reported 23 seconds ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  David (@Laing_D__) reported 3 minutes ago

  @TysonBrillerr @Hyperoptic @HyperopticCS Are you having the same problem? I have spoke with them and they are saying its problem with a cabinet in my street that they can't get access too which is a lie🙄

• 
  O8O406C (@oc8pm) reported 3 minutes ago

  @virginmedia Apologies but your customer care is the worst out of all UK providers. I will never recommend you to anyone and switch to @Hyperoptic as soon as they are in my building

• 
  Jhan Jhan (@Janet4tlc) reported 3 minutes ago

  @hyperoptic 3rd failure to connect, 2nd time you actually have customer service lying to me its for external survey LIES so why GIVE ME A DATE AND TIME? LYING, DECEITFUL TIME WASTERS for 8 weeks WHY @IslingtonBC do you want to be involved in this messy company! JUST WHY!

• 
  Emily Allen (@allen_ems) reported 5 minutes ago

  @Hyperoptic any updates on the so far all day outage in CM3 area?? I’ve not received any notifications or estimated fix time…thanks!

• 
  Melanie Teff (@melanieteff) reported 5 minutes ago

  @Hyperoptic How about a Christmas gift of fixing your service when it goes down?! Waiting more than a week now in E1 for Hyperoptic to fix its outage. All the Hyperoptic customers in our building in Whitechapel are without any internet service now- v disappointed with your customer service

• 
  Mark (@mark_p_knight) reported 7 minutes ago

  @Hyperoptic @HyperopticCS @HyperopticBuild No internet since Tue as can’t activate. No news on engineer. No answer to questions. Mangers don’t speak to customers apparently. Worst customer service ever.

• 
  𝙨𝙪𝙟𝙤𝙮▫️ (@9e3k) reported 10 minutes ago

  Hyperoptic and Community fibre both aggressively targeting their insta ads at my profile, but not being available in my area is the fail I didn't want my December to have.

• 
  *** brotherston OBE (@LezBrotherston) reported 10 minutes ago

  @Hyperoptic @HyperopticCS @HyperopticBuild Dear friends… don’t go anywhere near Hyperoptic . The service provided is terrible and their customer service appalling . Technical support is a woman with a book reading instructions that can’t really help

• 
  Amandeep Kaur (@AmanKhurana1710) reported 11 minutes ago

  @HyperopticCS Still without internet from so long, Technician supposed to come on 23rd Dec but cancelled. Hyperoptic does not even have courtesy to inform us. Me and my husband was at our home and cancelled all the plans for this. In the end we called the support and than we got to know. Worst