Hyperoptic Outage Report in Gosport, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Gosport, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Georgia Miles
(@fidilydidilydee) reported
@Hyperoptic down at SW11?
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Sam Tincey
(@samtincey) reported
@Hyperoptic why am I only getting half speeds and why is it taking over an hour for you to answer your phones. Not acceptable. Hurry up!! Ps your services was not what It was. MAYBE PROFIT OVER SERVICE
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LG
(@ingotism69) reported
@HyperopticCS …counts down to 1…only to go back to 15 again. E-mail…automatic response with commitment to reply by close of next business day. What kind of customer service is this.#Hyperoptic @HyperopticCS
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SoloQuestAndy
(@QuestAndy) reported
@Velocicrap @HyperopticCS Been an outage in my building for over 4 hours now. Called for an update and the engineer hasn't even arrived yet!!! @Hyperoptic
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Ian Patterson
(@ianpatterson99) reported
… one of the worst aspects of BT was the extended process to signup or switch, even if you have all the physical connection and gear. If all you need is a standard (ish) modem and router, then there’s no reason it should take more than a phone call to activate, like Hyperoptic.
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LG
(@ingotism69) reported
@HyperopticCS #hyperoptic No service for over 24 hours. Can’t get through on phone or chat. Can you please provide update?
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Rachel Clarkson
(@rachelous) reported
@HyperopticCS @Hyperoptic @HyperopticCEO Terrible service from completely disinterested, impotent staff. A completely broken business model. Please contact me to fix my 2-week zero internet issue immediately. Absolute joke. #amateur #hyperoptic
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David Stark🏳️⚧️🏳️🌈🇬🇧
(@DavidStarkk29) reported
@HyperopticCS @Hyperoptic The issue was solved, however, it's a pain in the neck... Wasting time, increasing the fees for no reason, I'll change next month.
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bbinlonduan
(@bbinlonduan) reported
@Hyperoptic what is going on with you guys? The internet constantly disconnected. Engineer came today and change the port of the building. He told us to wait 2 hours and get update via customer service. Contacted CS after 2 hours via chat and i get disconnected all the time from.
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Apurv Parashar
(@ParasharApurv) reported
Hi , my connection (St. John’s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS