Hyperoptic outages and service status in Gosport, England

Problems in the last 24 hours in Gosport, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gosport, England

The most recent Hyperoptic outage reports came from the following cities: Portsmouth, and Havant.

City	Problem Type	Report Time
Portsmouth	Internet	15 days ago
Portsmouth	Internet	16 days ago
Havant	Internet	1 month ago
Portsmouth	Total Blackout	1 year ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amy (@amy35672408) reported 3 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  justin (@jamsmcp) reported 4 minutes ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

• 
  Darren Symons (@DarrenSym) reported 5 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Alex Tarrant (@AlexTarrant4) reported 7 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  Kate (@katefalkingham) reported 10 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍

• 
  Unnat (@unnat_619) reported 12 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  Amin Salehzadeh (@aesnobari) reported 13 minutes ago

  @Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.

• 
  Carolina (@caro_SpecialOne) reported 15 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  Tom Hartwright (@hartwright_tom) reported 17 minutes ago

  @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

• 
  Gregor_Masterton (@GregorMasterton) reported 22 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles