Hyperoptic Outage Report in Gosport, Hampshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Gosport, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gosport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Total Blackout (13%)
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Wi-fi (8%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Gurpal Sindhar (@GurpalSindhar) reported
@virginmedia broadband issues several times over the last few weeks, random outages and the app shows no issue with services. Really poor from Virgin. @Hyperoptic @CommunityFibre when are you coming to Hounslow?? We need alternative providers!
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Vsky_B (@Vsky_GNR) reported
@MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month on fibre to the cabinet FTTC connection
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Roshan (@rbhalla_) reported
@Hyperoptic why do my tickets requesting technical support get closed without an answer? It's been over 2 weeks and I'm struggling to get a response from support even with new tickets.
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Angry Scot (@angry_scot_tv) reported
@Hyperoptic May I ask as potential new customer why I have been in a waiting queue for 30 minutes now on the phone! Not really filling me with confidence about switching provider.
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Dave (@DaveeeeA) reported
@Hyperoptic no service, day 2, can't get through to you, worst company ever. This will be your typical reply, DM us. Don't go with this company!
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apelantis_acnh (@ashl3y_p) reported
@Hyperoptic your customer accounts team just hung up the phone on me whilst discussing a refund for money that should never have been taken from my account. Shocking behaviour.
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Alison Johnson (@alisonjyoga) reported
@Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service
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Haych (@haych13_) reported
Over 5 hours and still down, no ETA on a fix. Come on @Hyperoptic, do better.
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Icon Republic (@Icon_Republic) reported
@Hyperoptic So it was fitted FRIDAY has never worked and its TUESDAY ! I need the internet for work, i've phoned EVERYDAY and no answers, POOR POOR SERVICE, and i left my current provider to join YOU ???
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Maria (@mari9al) reported
@NicholasJTS @Hyperoptic They have really bad customer service! Plus be ready your internet will drop out often without any communication from them😡😡😡